Jonathan R. Clark Department of Management College of Business The University of Texas at San Antonio One UTSA Circle San Antonio, TX 78249-0631 210.458.8092 jonathan.clark@utsa.edu Academic Appointments Assistant Professor (August 2015-Present) The University of Texas at San Antonio Assistant Professor of Healthcare Management (August 2010-June 2015) Gregory H. Wolf Endowed Professorship for Junior Faculty Development Department of Health Policy and Administration College of Health and Human Development The Pennsylvania State University Executive Director, Master of Health Administration Program (July 2013-June 2015) College of Health and Human Development The Pennsylvania State University Research Associate & Teaching Fellow (Sept 2005-May 2006) School of Public Health Harvard University Research Interests: Primary: Organization Design, Leadership and Operational Performance in Health Care Secondary: Organizational Learning Education PhD, Health Policy, Management Track, June 2010 Harvard Business School & Harvard Graduate School of Arts and Sciences Dissertation Committee: Robert S. Huckman (Chair), Clayton M. Christensen, and Nancy M. Kane MS, Health Policy and Management, June 2005 Harvard School of Public Health BA, Economics, May 2001 Boston College
Peer-reviewed Publications Murphy, C. & Clark, J. (forthcoming) Picture This: How the Language of Leaders Drives Performance. Organizational Dynamics. Clark, J., Staats, B. & Kuppuswamy, V. (2015) The Moderating Role of Organizational Context on Learning-by-Doing: Evidence from Hospitals. Academy of Management Proceedings, 2015 (1). Carton, D., Murphy, C. & Clark, J. (2014) A (Blurry) Vision of the Future: How Leader Rhetoric About Ultimate Goals Influences Performance. Academy of Management Journal, 57(6): 1544-1570. Towers, T., & Clark, J. (2014) Pressure and Performance: Buffering Capacity and the Cyclical Impact of Accreditation Inspections on Risk-Adjusted Mortality. Journal of Healthcare Management, 59(5): 323. Carton, D., Murphy, C. & Clark, J. (2014) Vision and Values. Academy of Management Proceedings, 2014 (1). Clark, J., Murphy, C. & Singer, S. (2014) When Do Leaders Matter? Ownership, Governance and the Influence of CEOs on Firm Performance. Leadership Quarterly, 25(2): 358-372. Clark, J. R., Huckman, R. S. & Staats, B. R. (2013) Customer Specificity and Learning: Evidence from Outsourced Radiological Services. Organization Science 24(5): 1539-1557. Towers, T. & Clark, J. (2013) The Cyclical Impact of Joint Commission Site Visits on Risk- Adjusted Mortality Rates in Hospitals. Academy of Management Proceedings, 2013 (1). Clark, J., Singer, S., Kane, N., & Valentine, M. (2013) From Striving to Thriving: Systems-Thinking, Strategy and the Performance of Safety Net Hospitals. Health Care Management Review 38 (3): 211-223. Louis, C., Clark, J., Holmes, K., Aumiller, B., & Lengerich, E. J. (2013) Spanning Boundaries: System Dynamics, Externalities, and Patient Navigation. Journal of Oncology Navigation & Survivorship, 4(3). Clark, J. & Huckman, R. (2012) Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry. Management Science 58(4): 708-722. Kane, N., Singer, S., Clark, J., Valentine, M. & Eckloo, K. (2012) Strained Local and State Government Finances Among Current Realities That Threaten Public Hospitals Profitability. Health Affairs, 31(8): 1680-1689. Clark, J. (2012) Comorbidity and the Limitations of Volume and Focus as Organizing Principles. Medical Care Research & Review 69(1): 83-102. Singer, S. & Clark, J. (2011) Entrepreneurship, Culture, Knowledge and Learning: A Multispective View of Patient Safety Improvement. Health Care Management Review, 36(4).
Holt, H., Clark, J., DelliFraine, J. & Brannon, D. (2011) Performance Matters: A Review of the Research on the Organizational Factors that Influence Hospital Financial Performance. Advances in Health Care Management, 11: 21-62. Kane, N., Clark, J., & Rivenson, H. (2009) The internal processes and behavioral dynamics of hospital boards: An exploration of differences between high- and low-performing hospitals. Health Care Management Review, 34(1): 80-91. Working Papers Ibanez, M., Clark, J., Huckman, R., Staats, B. Discretionary Task Ordering: Queue Management in Radiological Services, Under Review: Management Science Clark, J., Kuppuswamy, V. & Staats, B. Goal-Relatedness and Learning: Evidence from Hospitals Target: Strategic Management Journal Singer, S., Kerrisey, M., Clark, J., & Friedberg, M. National survey reveals the opportunities and complexities associated with delivering care that is truly integrated from the patient s perspective Target: Health Affairs Louis, C., Clark, J., Gray, B., Brannon, D. & Parker, V. How Structural Design Relates To Decision-Maker Attention in Three Health Systems Target: Health Care Management Review Other Work in Progress Clark, J. & Murphy, C. The Context of Leadership: A Synthesis of Prior Research Clark, J., Murphy, C. & Silvera, G. Leading Professionals: Evidence from Experiential Quality in Health Care Silvera, G. & Clark, J. The Role of Job Demands in Upper Echelons: Evidence From the Relationship Between Executive Gender and Experiential Quality Clark, J., Huckman, R. & Thompson, R. Comorbidities and the Focused Factory: Designing for Complementarities Clark, J. & Murphy, C. Designing for Longevity: Organizations, Innovation and Performance in the US Health Care Industry Towers, T., Clark, J. & Crepeau, L. "Legitimate to Whom? The Impact of Cyclical Isomorphism on Legitimacy Judgments" Other Publications Kane, N., Rivenson, H., & Clark, J. 2007. Hospital board dynamics: five questions. Trustee, 60 (9): 18-22.
Awards and Honors 2010-2015 Gregory H. Wolf Endowed Professorship for Junior Faculty Development 2014 Best Paper, Academy of Management, Managerial and Organizational Cognition For the paper: Vision and Values, Academy of Management Proceedings, 2014 (1). 2013 Runner-Up, Best Paper, Academy of Management, Healthcare Management Division For the paper: The Cyclical Impact of Joint Commission Site Visits on Risk-Adjusted Mortality Rates in Hospitals, Academy of Management Proceedings, 2013 (1). 2012 Outstanding Author Contribution Award, Emerald Publishing Literati Network Awards for Excellence 2012 For the paper: Organizing for Performance: What does the Empirical Literature Reveal about the Influence of Organizational Factors on Hospital Financial Performance? Advances in Health Care Management, Volume 11 2010 Outstanding Reviewer Award, Academy of Management Annual Meeting 2009 Most Outstanding Submission, Academy Health Annual Research Meeting For Submission: How much does management matter? Examining variance in the financial health of America s safety net hospitals 2006-2010 Harvard Business School Doctoral Fellowship Presentations The Moderating Role of Strategic Context on Learning-by-Doing: Evidence from Hospitals Department of Management, The University of Texas at San Antonio San Antonio, TX November 2014 Hospital Performance: Why the Patient's Experience May Be Paramount Department of Health Policy and Management, University of Pittsburgh School of Public Health Pittsburgh, PA May 2014 The Plexus of Medical Conditions and the Scope of Hospital Services Clinical Research, Investigation, and Systems Modeling of Acute Illness (CRISMA) Research Seminar, Department of Critical Care Medicine, University of Pittsburgh Medical Center, Pittsburgh, PA May 2014. When Do Leaders Matter? Ownership and Governance as Constraints on CEO Discretion Academy of Management Annual Meeting, Orlando, Florida August 2013. The Cyclical Impact of Joint Commission Site Visits on Risk-Adjusted Mortality Rates in Hospitals. Academy of Management Annual Meeting, Orlando, Florida August 2013. How Much Do Leaders Matter? Decomposing Variation in Hospital Financial Performance. Academy of Management Annual Meeting, Boston, MA, August 2012.
Volume, Focus and Comorbidity: Medical Conditions and the Organization of Health Care Delivery. Academy of Management Annual Meeting, San Antonio, TX, August 2011. Inside the Learning Curve: Customer-, Technology- and Domain-Specific Learning in Outsourced Radiological Services. Academy of Management Annual Meeting, San Antonio, TX, August 2011. Mapping the Constellation of Comorbidity: Implications for the Organization of Hospital Services. Academy of Management Annual Meeting, San Antonio, TX, August 2011. Improving the Fabric of the Safety Net: Strategy, Operations and the Performance of Safety Net Hospitals. AcademyHealth Annual Research Meeting, Seattle, WA, June 2011. Volume, Focus and Comorbidity: Medical Conditions and the Organization of Health Care Delivery. Pennsylvania State University, CHCPR/HPA Colloquium, State College, PA, November 2009. How Much Does Management Matter? Examining Variance in the Financial Health of America s Safety Net Hospitals. AcademyHealth Annual Research Meeting, Chicago, IL, June 2009. (Awarded Most Outstanding Submission) Organizational Scope and the Returns to Focused Experience. Academy of Management Annual Meeting, Anaheim, CA, August, 2008. Teaching Experience: Strategic Management (Business, Corporate, Leadership, Implementation) 2015 Master of Business Administration Program, the University of Texas at San Antonio Quality Improvement in Healthcare (Institutional and Organizational Approaches to QI) 2014, 2015 Master of Health Administration Program, the Pennsylvania State University Operations Management (Process Improvement, Operations Strategy) 2012, 2013, 2014 Master of Health Administration Program, the Pennsylvania State University Understanding Health Care Organizations (OB, Leadership, Strategy) 2010, 2011, 2012 Master of Health Administration Program, the Pennsylvania State University Health Systems Management (OB, Leadership, Strategy) 2011, 2013 Undergraduate Program in Health Policy and Administration, the Pennsylvania State University Competitive Strategy Determination (Teaching Fellow) 2006, 2009 & 2010 Graduate Programs, Harvard School of Public Health Economic Analysis for Public Health (Teaching Fellow) 2005 Graduate Programs, Harvard School of Public Health
Teaching Experience (Executive/Online): Understanding Health Care Organizations (OB, Leadership, Strategy) 2012 Online/Executive Master of Health Administration Program, the Pennsylvania State University Operations Management (Process Improvement, Operations Strategy) 2013, 2014, 2015 Online/Executive Master of Health Administration Program, the Pennsylvania State University Teaching and Course Materials Clark, J., Stubbs, C., Zidic, Z., & Mahan, W. Time & Patient$ Penn State University Educational Gaming Commons Simulation, 2013 (http://play.gaming.psu.edu/time_and_patients.shtml) Clark, J. and Rosenthal, M. ProvenCare: Geisinger Health System and Pay for Performance. Harvard School of Public Health Case Study, 2008. Clark, J. and Kane, N. Managing Governance at Reliance Hospital. Harvard School of Public Health Case Study, 2008. Clark, J. and Trevelyan, E. The Balanced Scorecard at Brigham and Women s Hospital. Harvard School of Public Health Case Study, 2006. Huckman, R., Bohmer, R. & Clark, J. Teaching Note: Managing Orthopedics at Rittenhouse Medical Center, Harvard Business School Case #5-610-070, 2010. Professional Service Co-Chair, Organizational Behavior & Management Theme, AcademyHealth Annual Research Meeting, San Diego, CA, June 2014 Committee Member, Organizational Behavior & Management Theme, AcademyHealth Annual Research Meeting, Orlando, FL, June 2012 Editorial Review Board Health Care Management Review Ad-Hoc Reviewer Management Science Leadership Quarterly Health Care Management Review Journal of Law, Economics and Organization Conference Reviewer Academy of Management Annual Meeting (2008-Present) AcademyHealth Annual Research Meeting (2012-Present)
Other Research Experience and Professional Employment: 2013-Present Research Consultant, Commonwealth Fund Project on Understanding Variations in Care Coordination from the Patient's Viewpoint, Phase I, Harvard School of Public Health 2008-2010 Research Consultant, Commonwealth Fund Project on Learning from High- Performing Safety-Net Hospitals: Identifying Governance and Management Practices That Make a Difference, Harvard School of Public Health 2005-2006 Research Associate, Harvard Business School (Professor Kash Rangan) 2004-2005 Director of Research and Strategic Planning, HealthEquity, Inc. 2003 Co-Founder, ihealth Partners LLC 2001-2003 Consultant, Deloitte & Touche LLP