Smart Communication Server Multi-Line Terminal User Guide Please read this manual carefully before operating this product and save this manual for future use.
Before using Your Terminal Thank you for purchasing NEC SL1100 system. Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ from those in this guide. Check with your NEC Authorized Supplier / System Administrator and make a note of any differences. Installing the Handset and Line Cord Cord can be installed either way When installing the handset : 1. Make sure the handset cord is plugged into the handset jack on the telephone base. 2. The line cord routes through the channel on the telephone base. 3. Alternatively the line cord can route through the channel on the telephone legs. Handset Cord Adjust the two-position Viewing Angle To set the low viewing angle position: 1. Fold the legs all the way back. To set the high viewing angle position: 1. Flip up the two leg supports. 2. Fold the legs back until the supports contact the base. NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation. Copyright 2011-2014, NEC Corporation Printed in Japan 1
Using Your Terminal IP4WW-( )*TXH-B TEL Handset Dial Keys Exit Key Exit any screen and return the display to Time & Date. HOLD Key Press this key to place an internal or external call on hold. Call Indicator Lamp This lamp flashes fast when a call is ringing and flashes slower when a message has been left. Alphanumeric Display The LCD has 3 lines, 24 characters with backlight. Soft Keys The Soft Keys show the available features for your current activity. Any feature shown at the bottom of the LCD is available. Help Key The user can press this key followed by a programmable key to check what Line or Programmable Feature is assigned on the key. Programmable Function Keys Flexible Line keys or Feature Keys assigned by the System Administrator. Flash Key Press key to finish an outside call and hear the dial tone. Transfer Key Allows the extension user to transfer established calls to another extension. DND Key (Do Not Disturb) Setup a Do Not Disturb if pressed during a call. Mute (Microphone) Key Mute handset or Handsfree Microphone. LED lights when microphone is muted. Clear/Back Key Press this key to cancel the current action or delete a character. Cursor Key Access various features with simple operation. Volume (UP) Key Key Controls the built-in speaker, which can be used for Handsfree dialing/ monitoring. LED on key lights when key is active. * 12 Programmable Function Keys are available for IP4WW-12TXH-B TEL. 24 Programmable Function Keys are available for IP4WW-24TXH-B TEL. ** The illustration shows IP4WW-24TXH-B TEL. Incoming Call History Key Enter Key Redial Key Directory Functions or Volume (DOWN) Key Handsfree Options - Handsfree lets you place and answer calls by pressing instead of using the handset. - With Automatic Handsfree, you can press a Key without lifting the handset. Normally, you have Automatic Handsfree. - Use Handsfree Answerback to answer a voice-announced Intercom call by speaking toward your phone without lifting the handset. 2
For Your Convenience Programmable Function Keys Programmable Function Keys can be assigned as Trunk Key and/or other Function Keys. You can just press the function key to activate the assigned function without dialing the Service Code. Function Key Function Code & Add Data 7 5 1 7 5 2 There are 2 levels of Function Keys. (General Keys : assigned by 751, Appearance Keys : assigned by 752) Appearance Keys have priority. You can overwrite the Appearance Key at the General Key. If you want to overwrite the General Key at the Appearance Key, you have to erase the Appearance Key by dialing 752 + 000 before General Key assignment. In the default setting, Programmable Function Key No. 1 to 12 is assigned as Trunk Key. If you want to assign Function Keys (General) at the unused Trunk Keys, these unused keys should be erased by dialing 752 + 000. Programmable Function Keys can be erased by dialing 752 + 000 or 751 + 00. Programmable Function Keys can be assigned by Soft Key operation as well. DSS / One-Touch Keys Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You can place an Outside / Intercom Call by just pressing this key without dialing the number. Function Key 7 5 1 0 1 Trunk Access Code Telephone Number 9 Hold Extension Number To change the Trunk Access Code, ask your NEC Authorized Supplier for the details. In the default setting, Programmable Function Key No. 1 to 12 is assigned as Trunk Key. If you want to assign DSS Keys to the unused Trunk Keys, these unused keys should be erased by dialing 752 + 000 before performing the above operation. For the DSS Key, the extension status can be indicated on the BLF. (idle : extinguished, Busy : lit) When you register a telephone number, the Trunk Access Code should be added in front of the number. Up to 36 dialing digits can be registered, but the name can not be registered. If you want to continue the operation, press Programmable Function Key instead of Key to finish. One-Touch Keys can be assigned using Soft Key operation. 3
For Your Convenience Abbreviated Dial (Speed Dial) Registration Common ABB ABB Bin Number Telephone Number 7 5 3 Group ABB 7 5 4 Hold Name Hold The number of digits dialed for Bin No. depends on the system setting (0-9<Only Group ABB> / 00-99 / 000-999). System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details. Name can be entered by Dial Pad Keys. (See below) Up to 36 dialing digits can be registered, and up to 12 characters can be registered as name. If you want to continue the operation, dial Bin No. instead of Key to finish. You can skip to enter the name. (No enter any character, then press Hold Key). You can erase the registered number & name by pressing Exit Key after dialing Bin No.. Common Abbreviated Dial can be registered using Soft Key / Cursor Key operations. Entering Alphanumeric Characters When you enter a name, use Dial Pad Keys to enter letters as below. For example, press 2 key once for A, twice for B, etc. 1 1 @ [ ] ^ _ { } Á À Â Ã Å Æ φ Ó Ì Ê É Ç 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 # Accepts a character and moves the cursor one place to the right. Press twice to insert a space. 5 6 J K L j k l 5 M N O m n o 6 Clear/Back Clears the character entry to the left, one character at a time. (Backspace) 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0! # $ % & ( ) Ô Õ ú å ä æ ö ü α β θ ε +, -. / : ; < = >? π Σ σ Ω 4
Placing Calls Place an Outside Call <Quick Access> Trunk Key Telephone Number? Listen to the Dial Tone before dialing a Telephone Number. You can have function keys for Trunks or Trunk Groups. Ask your NEC Authorized Supplier for the details. Place an Outside Call <Access by Code> Trunk Access Code 9 Telephone Number 7 0 4 Trunk Group No.? Trunk No. # 9 (e.g. : 005 = Trunk No.5) To change the Trunk Access Code, ask your NEC Authorized Supplier for the details. Listen to the Dial Tone before dialing a Telephone Number. If the Trunk Group number is greater than 10, you should enter 2 digits (e.g. 11 : Group 11) after dialing 704. Ask your NEC Authorized Supplier for the details. Ask your NEC Authorized Supplier for the Trunk Number dialing digits. Place an Intercom Call <Dial Access> Extension Number Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin speaking. Dialing 1 changes voice/ring mode (if the destination is Multi-line Terminal). 5
Placing Calls Quickly Directory Dialing Search 1/90 _ ABC Ltd 1st Character you want to search? Search 6/24 N NEC CORP Press several times to search After searching the desired destination, press Enter Key to confirm the telephone number before lifting the handset, if necessary. You can enter more characters (up to 12) to make desired destination s search even more specific. You can also search the desired destination without entering the characters (press Cursor Keys only). To cancel the Directory Dialing operation, press Clear/Back Key. Directory Dialing can be activated using Soft Key operation. Last Number Dialing Redial List Dialed Number 01/10 2142622000 DEC TUE 22 03:29PM Dialed Number 03/10 9725551399 DEC TUE 22 01:12PM Press several times to search Quick Redial # 5 Trunk Key LINE 03 Lnd Save Rls The system retains the last 10 numbers dialed, which can be reviewed and redialed. To cancel the Redial List operation, press Clear/Back Key. Callback by Received Number Received Call 01/10 8175556000 DEC TUE 22 04:31PM Received Call 03/10 4695551012 DEC TUE 22 11:38AM Press several times to search Caller-ID function is required to use this operation for outside calls. Ask your NEC Authorized Supplier for more details. To cancel the Callback operation, press Clear/Back Key. 6
Placing Calls Quickly Abbreviated (Speed) Dialing <for Outside> Common ABB # 2 Common ABB Bin Number Common ABB Key (SC751+27) Group ABB # 4 Group ABB Bin Number Group ABB Key (SC751+28) The digit of Bin No. depends on the system setting (0-9 <Only Group ABB> / 00-99 / 000-999). Telephone Numbers are pre-registered to the system. System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details. When you assign the Common ABB Key on the Programmable Function Key, Press HOLD is required after dialing the Function Code 27. One-Touch / DSS Call One-Touch / DSS Key (SC751+01) Telephone / Extension number should be pre-registered to a One-Touch / DSS Key. Trunk Access Code should be added in front of the Telephone Number. 7
If your call doesn t go through Set Camp On / Callback 7 5 0 Camp On Wait without hanging up Hear Busy Tone or No Answer Camp On Key (SC751+35) Busy 216 MW Camp Barg Callback Wait for the System to call you back Camp On Intercom Call - When you hear ringing, wait for the called party to answer. Outside Call - When you hear Dial Tone, begin telephone number dialing. Callback Intercom Call - When your terminal starts the ringing, lift handset and wait for the called party to answer. Outside Call - When your terminal starts the ringing, lift handset, hear Dial Tone, and begin telephone number dialing. This function is applicable in case all trunks are busy condition (not applicable for dialed outside party busy). Cancel Camp On / Callback During calling (No Answer) : Press More to find Camp 7 7 0 (Camp On) Repeat Dialing <Outside Call Only> Repeat Dial Key Hear Busy Tone or No Answer (SC751+29) LINE 03 LINE 03 LINE 03 Park Trf More Conf Save Time More Rpt More When the Repeat Dialing is set, Repeat Dial Key flashes and the system automatically and periodically redials a call. Repeat duration is programmable. Ask your NEC Authorized Supplier for the details. You should lift the handset when the called party answers. Press flashing Repeat Dial Key to cancel. 8
If your call doesn t go through Set a Message Waiting 0 Hear Busy Tone or No Answer MW Key (SC751+38) MW When you set a MW, the called party s Indicator starts to flash, and your Indicator is lit Red. Answer a Message Waiting (Your terminal s Indicator is flashing Red) Check & Answer Help 0 Quick Answer 0 MW Key (SC751+38) When you answer a MW, the Indicator automatically goes off when the called party answers. If multiple message are in queue, you can select the desired party by pressing Up key after dialing, 0. Cancel Message Waiting Individual Cancel (originated extension) 7 7 1 Extension Number All Cancel (at any extension) 7 7 3 9
Answering Calls Answering an Outside Call Ringing Extension Ringing Non-Ringing Extension Trunk Key (Flashing) Confirm the status of Mute Key if you want to answer by Handsfree (Mute On : LED On, Mute Off : LED Off). Answering an Intercom Call Signal Mode Extension Voice Mode Extension Ringing Voice Speak toward your terminal Intercom Call Mode (Signal or Voice) can be set at your terminal by : Signal : -> 723 Voice : -> 721 Confirm the status of Mute Key if you want to answer by Handsfree. (Mute On : LED On, Mute Off : LED Off) Picking up a Call for other Extensions In same Group # Call Pickup Key (SC751+24) In other Group 7 6 9 Call Pickup for other Group Key (SC751+25) Specified Extension Extension Number System setting is necessary to create a Call Pickup Group. Ask your NEC Authorized Supplier for the details. Call Pickup operations are available using Soft Key operation. 10
Hold / Transferring Calls Holding a Call / Retrieving a Held Call Hold Talking Hold Retrieve Outside Call Intercom Call Trunk Key (Flashing) Hold (Flashing) When on an Intercom, the call is held as Exclusive Hold on your terminal. This operation puts your outside call on System Hold. Other extension users can take the call off Hold. Holding a Call Exclusively Hold Exclusive Hold Key Retrieve Outside Call Trunk Key (Flashing) Talking (SC751+45) Intercom Call Hold (Flashing) This operation puts your outside call on Exclusive Hold. Other extension users can not take the call off Hold. Retrieve a Held Outside Call 6 7 2 Trunk Number you want to retrieve Ask your NEC Authorized Supplier for the details about your Trunk Number dialing digits. Transferring a Call to the other Extension Hold Extension Number Talking Announce Transfer Calling 300 Trf More If your terminal has DSS/One-Touch key, just press it instead of HOLD and Extension Number dialing. 11
For more Convenient Use Do Not Disturb (DND) DND 1 DND : Trunk Incoming Call 2 DND : Intercom Incoming Call 3 DND : Trunk & Intercom Incoming Call 4 DND : Transferred (CFW) Call 0 DND : Cancel When you set DND function, DND Key is lit and the Internal Dial Tone pattern changes. Conference Extension Number Talking Conf Trunk Key Telephone Number?? Repeat for additional parties Add Rls Talking CONF Begin Dir Start Conference You can repeat this operation to add more parties. You may be able to have up to 16 parties (including your terminal). You may need to adjust the volume level due to the environment where calls are placed. Ask your NEC Authorized Supplier for the details. 12
For more Convenient Use Call Forwarding / Follow Me When you set Call Forward / Follow Me, the destination extension is displayed on the LCD and the Internal Dial Tone pattern is changed. (Call Forward / Follow Me can be set using a Soft Key). Call Forward Immediate 7 4 1 Set 1 Extension Number Call Forward Immediate Key (SC751+10) Cancel 0 Call Forward when Busy 7 4 2 Set 1 Extension Number Call Forward when Busy Key (SC751+11) Cancel 0 Call Forward when No Answer 7 4 3 Set 1 Extension Number Call Forward when No Answer Key (SC751+12) Cancel 0 Call Forward when Busy / No Answer 7 4 4 Set 1 Extension Number Call Forward when Busy / No Ans Key (SC751+13) Cancel 0 13
For more Convenient Use Call Forwarding / Follow Me (Cont d) Call Forward Both Ring 7 4 5 Set 1 Extension Number Call Forward Both Ring Key (SC751+14) Cancel 0 Call Forward Follow Me 7 4 6 Set 1 Extension Number Call Forward Follow Me Key (SC751+15) Cancel 0 14
Soft Keys Operation Menu Soft Key The following table shows the menu structure of Menu Soft Key. You can reach the desired feature using the following operation. 200 Menu Dir VM:00 CL:00 Prev Next Select Exit Prev Next Select Back It is possible to search the desired feature by pressing Cursor the Keys (Up / Down / Right / Left) several times instead of Prev or Next Soft Keys, or it s possible to access the desired feature directly by dialing the 2 digit Menu Code after pressing the Menu Soft Key. Item Menu Code Next Operation after pressing the Select 10 : Volume Preference 20 : Display Preference 30 : Feature Preference 40 : Ring Preference 50 : Key Assignment 60 : Call Forwarding 11 : Ring 12 : Off-Hook Ring 21 : Contrast 22 : Min Brightness 23 : Max Brightness 31 : Voice Announce 32 : Handsfree Reply 33 : Auto Call Timer 34 : Preview Dial 35 : Illuminated Dialpad 36 : Auto Call Screening 37 : Incoming Page 38 : Ringing Line Preference 39 : Auto Backlit 41 : Intercom 42 : Line Keys 43 : Each Line Keys 51 : Feature Keys 52 : Primeline Key 61 : Immediate 62 : Ring No Ans 63 : Busy No Ans 64 : Call Forward AME 65 : Display Message 66 : Follow Me 67 : Both Ring 70 : Speed Dial 71 : Personal Speed Dial 72 : Company Speed Dial 80 : Name and Language 90 : Option Preference 81 : Extension Name 82 : Display Language 91 : Headset Mode 92 : Headset Voice Announce 93 : System Information 94 : VoIPDB Information 95 : Auto Backlit (Threshold) 96 : IP Address Information 97: IP Phone log off 98: Change login password 00 : Admin 01 : Time 02 : Date 03 : Extension Name 04 : Clear All Call Fwd 05 : System Night Key Mode Press Down or Up to adjust the selected option. Press Down or Up to adjust the selected option. For the selected option, press On (enable) or Off (disable). Press << or >> to select and save option. Press << or >> to select and save option. Press Set or Cancel, enter the destination and select option to save. Enter Bin number and Phone number, Name and save. For Name, enter the name using Alphanumeric Characters, For Language, press << or >> to select and save. For Headset option, press On (enable) or Off (disable). For System / VoIPDB information (IP Address, MAC Address), press Select. For Auto Backlit, select threshold option to save. For Time, Date and Extension Name, enter the Time, Date and Extension Number and Name to save. For Clear All Call Fwd, press Yes. 15
Soft Keys Operation Dir Soft Key You can activate the Directory Dialing feature by pressing the Dir Soft Key. Search 1/90 200 Menu Dir VM:00 CL:00 _ ABC Ltd Refer to Page 6 Directory Dialing VM Soft Key (Option) The Number of new messages in your mailbox is displayed on the VM Soft Key; you can access your mailbox by pressing this key. 200 Menu Dir VM:03 CL:00 Number of New Left Messages Press More to switch Press More to switch Vmail Mailbox:200 Msgs New: 3 Arch: 1 Lstn Greet LvMsg More> Vmail Mailbox:200 Msgs New: 3 Arch: 1 Setup RcNam More> Vmail Mailbox:200 Msgs New: 3 Arch: 1 Page List Exit More> Soft Key Indication Feature Next Operation after pressing Soft Key Lstn Listen to Left Messages Press Next to play next message, press Rplay to repeat played message, press Del to delete played message. Press More for other Mailbox features. Greet Mailbox Greeting Press one of Gr1 / Gr2 / Gr3 to choose the desired personal greeting message, and press Lstn (Listen) / Rec (Record) / Del (Delete) to maintain it. LvMsg Leave Message Start message recording and press Done to complete it. Dial extension number you want to send this message and press Send. Setup Mailbox Option Menu Press Code (Security Code) / Notfy (Message Notification) / CallH (Call Handling Option) / ATime (Auto Time Stamp) to maintain each mailbox option. RcNam Name Menu Press Lstn (Listen) / Rec (Record) / Del (Delete) to maintain the Mailbox Name. Page Page Message Menu Press Lstn (Listen) / Rec (Record) / Del (Delete) to maintain the Paging Message. List Message List Press All / New / Arch to set the message listen mode (message list) which you want to listen. Exit Exit VM Menu - - - 16
Soft Keys Operation CL Soft Key Number of new unanswered calls is displayed on the CL Soft Key; you can access your Caller-ID List by pressing this key. Check List Menu Dir VM:00 CL:02 Total:05 New:02 Unans:03 Ans:02 All Unan Del Exit Soft Key Indication Feature Next Operation after pressing Soft Key All All Incoming Calls List See below Unan Unanswered Calls List See below Del Delete List Press Yes to delete all Caller-ID List. (or press No to cancel) Exit Exit from Summary - - - 01: 2142622999 2-6 13:19 Call Store Del More Press More to switch 01: 2142622999 2-6 13:19 Edit Back More Press VOL Up / Down Keys to select the desired number. Soft Key Indication Feature Next Operation after pressing Soft Key Call Call to displayed number Lift the handset to talk when the destination answered. Store Store displayed number Press STA (Personal Speed Dial) or Abb (Common Abbreviated Dial), and dial Bin Number to store the displayed number with name. (Press Hold Key to save.) Del Delete displayed number Next received Caller-ID shall be automatically displayed, and continue the Caller-ID Soft Key operation. Edit Edit displayed number Press <- or -> to change the cursor position, press DEL to delete a digit, and dial new digit. (Press Hold Key to save.) Press CNCL to cancel Edit Mode. Back Return to Summary Continue the Caller-ID Soft Key operation. 17
Soft Keys Operation Soft Key Operations during Off-Hook condition When you press the Key or lift the handset you will see the following Soft Keys. Press More to switch Dir Page Pkup More VM:00 Barg Save More Soft Key Indication Feature Next Operation after pressing Soft Key Dir Directory Dialing Refer to Page 6 for Directory Dialing operation. Page Paging Press InPg (Internal Paging) or ExPg (External Paging), and dial the Group/Zone number to page. Pkup Call Pickup Press Pers for Extension Call Pickup. Press ExPg for External Paging pickup. Press InPg for Internal Paging pickup. VM:00 Mailbox Access Refer to Page 16 (VM Soft Key). Barg Barge-In Dial the target extension number to barge in. Save Saved Number Dial Saved number is dialed automatically. Wait for answer. Soft Key Operations during Intercom Calling During Intercom calling (called party does not answer yet) you will see the following Soft Keys. Calling 216 MW Voice Rls More Press More to switch Calling 216 VMsg Camp More Soft Key Indication Feature Next Operation after pressing Soft Key MW Message Waiting Message Waiting is set. Hang up to finish. Voice (Signal) Intercom Call Mode Switching (Signal / Voice) Signal -> Voice : Start to talk after beep tone. Voice -> Signal : Wait for called party answer. Press Voice (or Signal ) again to switch Call Mode, if necessary. Rls Hang Up - - - VMsg Leave a Message (In-Mail) Start recording your message. (Option) Camp Camp On / Callback Camp On Wait for the system to call you back without hanging up. Callback Hang up and wait for the system to call you back. 18
Soft Keys Operation Soft Key Operations after establishing an Intercom Call After establishing an Intercom call, access following feature using Soft Keys. Talking to 216 Conf Refer to Page 12 Conference Soft Key Indication Feature Next Operation after pressing Soft Key Conf Conference Dial the desired extension number, or seize an idle trunk and place a call to establish a conference. Press Add to invite the other party, or press Add and Begin to start a conference. Press AnHd to retrieve a held call. Soft Key Operations during Outside Call When you seize a trunk for outgoing call, or you answered an incoming call, access following features using Soft Keys. (When you seize a Trunk) LINE 03 Lnd Save Rls After establishing call and pass 4 seconds Acct Press More to switch Soft Key Indication Feature Next Operation after pressing Soft Key Lnd Last Number Dialing Last dialed number is dialed automatically. Wait for answer. Save Saved Number Dialing Saved number is dialed automatically. Wait for answer. Rls Hang Up - - - Acct Account Code Entry (Option) Enter the Account Code. LINE 03 LINE 03 LINE 03 Park Trf More Conf Save Time More Rpt More Soft Key Indication Feature Next Operation after pressing Soft Key Lnd Last Number Dialing Last dialed number is dialed automatically. Wait for answer. Park Park Hold Press Sys (System Park) or StaP (Extension Park) to select type of Park Hold. Trf Transfer Dial the desired extension number, or seize an idle trunk and place a call to transfer. Conf Conference Dial the desired extension number, or seize an idle trunk and place a call to establish a conference. Press Add to invite the other party, or press Add and Begin to start a conference. Press AnHd to retrieve a held call. Save Save dialed Number - - - Time Call Duration Time Press Time again to turn off the Call Duration Time indication. Indication Rpt Repeat Dialing Repeat Dialing feature is set, and the system automatically places a call periodically. Wait for answer. 19
Cursor Keys Operation Menu Structure when PRG15-02-60 is set to Advanced Mode 1 The following table shows the menu structure of the Cursor Keys. You can reach the desired menu by pressing Navigation Keys (Up / Down / Right / Left) or dial 3 digits for shortcut access after pressing the Enter Key to activate a menu. Enter Key Clear/Back Back to the previous menu. Main Menu Exit Exit from this menu mode. 100 : Call History 200 : Contacts 110 : Missed Call 120 : Received Call 130 : Dialed Number 210 : Search Contact 220 : New Contact 230 : Edit Contact 111-11x : Missed Call Data 121-12x : Received Call Data 131-13x : Dialed Call Data 211-21x : Name Started from 221 : Save Private Phone Book 222 : Save Common Phone Book 223 : Save Group Phone Book 231-23x : Name Started from 400 : User Features 410 : Call Voice Mail a 420 : Call Forward 430 : Paging 440 : Dept.Grp login/out 421 : All Calls 422 : Both Ring 423 : Busy 424 : No Answer 425 : Busy/ No Answer 426 : Follow-Me 431 : Internal Zone 432 : External Zone 441 : Join 442 : Withdraw 20
Cursor Keys Operation a 500 : Phone Setting 520 : Display 521 : Contrast 522 : Minimum Brightness 523 : Maximum Brightness 524 : Backlight Threshold 525 : Auto Backlight 530 : Ring Options 531 : Ringing/ Voice Call 532 : Ringing Volume 540 : Key Touch Tone 533 : Ring Tones 550 : Headset 551 : Headset Ringing Volume 600 : System Setting 560 : Key Assignment 610 : System Time 620 : System Date 561-56x : Key 1 Key 24 611 : Edit 612 : Save 613 : Cancel 621 : Edit 622 : Save 623 : Cancel 630 : Manage Messages 631 : Record 632 : Listen 633 : Erase 800 : Properties 810 : Phone Port Information 820 : System Main Software Version MAC Address Hardware Key Code 830 : VoIPDB VoIPDB TYPE MAC Address Active/Reserved 840 : IP Address IP Address Information System xxx.xxx.xxx.xxx VoIPDB xxx.xxx.xxx.xxx 21
Built-In Automated Attendant System setting is necessary to use a Built-In Answering Machine. Ask your NEC Authorized Supplier for the details. Record / Listen / Erase Automated Attendant Messages 8 200 Menu Dir VM:00 CL:00 Message Number (001 008) Record 7 Stop REC # Recording Listening Listen 5 Listening Erase 3 Exit # Up to 8 types of messages can be recorded. The message length can not exceed 2 minutes. 22
Option : In-Mail (Voice Mail) Optional hardware and System setting is necessary to use In-Mail (Voice Mail) feature. Ask your NEC Authorized Supplier for the details. Log-On to the In-Mail Voice Mail Pilot Number Your Mailbox Number Security Code (if it is set)? Main Menu Main Menu Listen to Messages L 5 While listening you can : RE Record Reply 73 E Erase Msg 3 Pause/Resume Listening MF Have Msg Forwarded 63 Listen to Next Msg L 5 1N Select New Message List 16 MC Make Call to Sender 62 Backup a Few Seconds B 2 1S Select Saved Message List 17 TI Get TIme, Date 84 BB Backup to Beginning 22 1A Select All Message List 12 SA SAve Message 72 G Go Ahead a Few Seconds 4 # Exit Listen Mode # Record & Send Message RS 77 G Mailbox Greeting 4 Callers hear your active greeting (1-3) only if you do not answer or are busy. If Auto Attendant DND is ON, the Auto Attendant does not ring your phone. Callers immediately hear your active greeting. If OFF, the Auto Attendant will try your extension. While recording you can : Pause/Resume Erase Recording E 3 End Recording # # Enter mailbox number, then : Reenter mailbox number Send Message # # RN Record Mailbox Name 76 In-Mail will play your mailbox name in the voice prompts instead of your mailbox number. OP Mailbox OPtions 67 TI TIme and Date 84 The mailbox options are : Security Code Auto Time Stamp S 7 AT 28 Message Notification N 6 Exit to Main Menu # # 1N Select New Message List 16 1S Select Saved Message List 17 1A Select All Message List 12 EXit Mailbox X 9 23
Option : In-Mail (Voice Mail) Call Forward to Voice Mail Convenient Operation by Function Key Auto-Attendant Key (SC751+79 + Ext No.) Press Automated Attendant Key several times to change the status. (All Calls -> No Answer -> Busy -> Busy/No Answer -> Cancel) Forward All Incoming Calls Set Voice Mail Pilot Number 7 4 1 1 Call Forward Immediate Key (SC751+10) Cancel 0 Forward Incoming Call when Busy 7 4 2 Set 1 Voice Mail Pilot Number Call Forward when Busy Key Cancel 0 (SC751+11) Forward Incoming Call when No Answer Set Voice Mail Pilot Number 7 4 3 1 Call Forward when No Answer Key (SC751+12) Cancel 0 Forward Incoming Call when Busy / No Answer Set Voice Mail Pilot Number 7 4 4 1 Call Forward when Busy / No Ans Key (SC751+13) Cancel 0 24
Option : In-Mail (Voice Mail) Mailbox Greeting Greeting Option Greeting No. (1-3) Record Stop REC Return to Main Menu 4? 7 # # Log-On to the In-Mail Listen Recording Finish 5 # Listening Erase 3 Selected Greeting (one of three) becomes active. Mailbox Security Code Mailbox Option 6 7 7? Security Code (4 digits, using 0-9) Confirmation (Accept) Return to Main Menu 2 # Log-On to the In-Mail Delete Security Code Dialed Security Code can be canceled by pressing 4 instead of 2 (Accept). In case the In-Mail Advanced Features License (SL-VM-ADVANCE LIC) is provided, or during Free Trial period (60 days after new installation), the type of Security Code can be assigned as below. - Dial 4 digits Security Code followed by 7 : Security Code for all log-on - Dial 4 digits Security Code followed by 6 : Security Code for remote log-on only System Administrator can delete a Mailbox Security Code. 25
Option : In-Mail (Voice Mail) Listen to Left Messages in your Mailbox Convenient Operation by Function Key Mailbox Key Security Code (if it is set)? Listen 5 (SC751+77 + Ext No.) Listening Convenient Operation by Soft Key 200 Menu Dir VM:03 CL:00 Security Code (if it is set)? Vmail Mailbox:200 Msgs New: 3 Arch: 1 Lstn Greet LvMsg More> Listening Basic Operation without Function Key Voice Mail Pilot Number Mailbox Number (Unique Dial Tone) Security Code (if it is set)? Listen 5 Listening 26
Option : In-Mail (Voice Mail System Administrator) The following administrative features are only available at the system administrator s extension (extension 101 at default). Ask your NEC Authorized Supplier for details on how to become a system administrator. Log-In to the In-Mail Voice Mail Pilot Number Your Mailbox Number Security Code (if it is set)? Main Menu Main Menu System Administrator SA 72 While listening, you can perform any of the following functions: I Instruction Menu Msg 4 Answer Sched Override O 6 A Announcement Msg 2 MB Announcement Msg 3 L Distribution List 5 V VM Version 8 S Subscriber Maintenance 7 Previous Menu # Instruction Menu Message are used as the Automated Attendant Main Greetings (e.g. Day Mode greeting, Night Mode greeting, etc) To record an instruction Menu from the System Administrator Menu, dial the digit 4 (Instruction Menu Messages). Dial the mailbox number (001 032). -Press the digit 5 to Listen to the message. -Press the digit 7 to Record the message. -Press the digit 3 to Delete the message. -Press # to return to the System Administrator Menu. Announcement Message are used to announce general information to callers such as directions, hours of operation, etc. To record an Announcement Message from the System Administrator Menu, dial the digit 2 (Announcement Messages). Dial the mailbox number (001 032). -Press the digit 5 to Listen to the message. -Press the digit 7 to Record the message. -Press the digit 3 to Delete the message. -Press # to return to the System Administrator Menu. Distribution List is a list of extensions set to receive a single voice mail message. Any message left in the distribution mailbox will be sent to all extensions in the list. To review or modify the Distribution List from the System Administrator Menu, dial the digit 5 (Distribution List). Dial the mailbox number (001 032) to be modified.. Press the digit 6 to Review or Modify the list. -Press the digit 2 to Add an extension to the distribution list. -Press the digit 3 to Delete the current extension from the list. -Press the digit 6 to step to the Next entry. -Press # to return to the System Administrator Menu. Press the digit 76 to record a Name for the distribution list. -Press the digit 5 to Listen to the name. -Press the digit 7 to Record a new name. -Press the digit 3 to Delete the name. -Press # to exit this feature. Press # to return to the System Administrator Menu. 27
Option : In-Mail (Voice Mail System Administrator) Subscriber Maintenance is used to modify the subscriber mailboxes. To modify a Subscriber Mailbox from the System Administrator Menu, dial the digit 7 (Subscriber Maintenance). Dial the extension number of the mailbox you wish to modify. -Press the digit 32 to Delete all messages. -Press the digit 34 to Delete the mailbox greeting. -Press the digit 36 to Delete to the mailbox name. -Press the digit 7 to Delete the security code. -Press the digit 6 to Record a new name. -Press # to return to the System Administrator Menu. Answer Schedule Override provides alternate answering for the Automated Attendant by sending calls to a specified Override mailbox, when enabled. As an example you can use the Answering Schedule Override to provide Holiday and Bad Weather closing announcements. To modify the Answer Schedule Override from the System Administrator Menu dial 6 (Answer Schedule Override). Dial the answer table number (01-16) you wish to override. -Press the digit 6 to toggle On/Off the answer schedule table. -Press the digit 2 to enter a New answer schedule override mailbox. Enter the override mailbox number (001-032 or a valid subscriber extension). The override mailbox can be an announcement, call routing box, or a subscriber box. -Press # to return to the System Administrator Menu. Mailbox Announcement Message is a message recorded by the system administrator that plays to each subscriber when they log into their mailbox. This message will play each time the subscriber logs into their box until it expires, is deleted, or is made inactive by the system administrator. To record and modify the Mailbox Announcement Message from the System Administrator Menu, dial the digit 3 (Mailbox Announcement Message). -Press the digit 5 to Listen to the mailbox announcement message. -Press the digit 7 to Record a new mailbox announcement message. -Press the digit 6 to Delete the mailbox announcement message. -Press the digit 2 to Specify the amount of days the message is active. Enter * for an indefinite amount of days or enter 01-99 for 1-99 days. -Press # to return to the System Administrator Menu. Voice Mail Version will play a message indicating the software level of the voice mail. To hear the current Voice Mail Version from the System Administrator Menu, dial the digit 8 (Voice mail Version). 28
A50-031929-003 NA Issue 4.0 January 2014 Multi-Line Terminal User Guide NEC Corporation 29