Programmer s Quick. Reference. Empowered by Innovation. P/N Rev 4, June 2006 Printed in U.S.A Programming. Telephone.
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1 Empowered by Innovation Telephone Programming Features IntraMail Cross Reference DSX Program List Programmer s Quick Reference P/N Rev 4, June 2006 Printed in U.S.A For additional resources, visit our Technical Support site on the web at
2 This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 Forest Parkway Shelton, CT Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc by NEC Unified Solutions, Inc. All Rights Reserved. Printed in U.S.A.
3 Table of Contents Table of Contents Telephone Programming Entering the Programming Mode Navigating through Telephone Programming Features IntraMail DS-Series to DSX Program Cross Reference DS-Series to DSX Cross Reference Chart DSX Program List DSX Programmer s Quick Reference Table of Contents i
4 Table of Contents ii Table of Contents DSX Programmer s Quick Reference
5 Telephone Programming Telephone Programming Telephone Programming Telephone Programming Entering the Programming Mode From any DSX keyset: 1. Press INTERCOM. 2. Dial #*#*. 3. Enter the system password = System Administrator 1 (level 1) 9999 = System Administrator 2 (level 2) (NECDSX) = Installer (level 3) 4. Press HOLD. Entering the Programming Mode 5. See Navigating through Telephone Programming on the next page for more. DSX Programmer s Quick Reference Telephone Programming 1
6 Telephone Programming Navigating through Telephone Programming Use the following guidelines when using the DSX telephone programming. Navigation Option 22- and 34-Button Keyset Soft Keys Flashing Cursor Super Display Keyset Navigation (Line 1) Use this line to select the program, option, port, extension, or table you want to customize. After entering the programming mode and selecting a program (e.g ), Navigation (line 1) shows: The program (2104) and option number (01). The port s extension number - if any (Ext-300) The station, line, COS, or table number (Sta-001). To advance to the option line (for editing data): Navigation (Line 1) [ ] = Soft Key 1. While the option is flashing (e.g., 01 in the above example), press HOLD twice. Pressing Volume up and Volume down will scroll through the options for the selected port. To select another extension and advance to the option line (for entering data): 1. While the option is flashing (e.g., 01 in the above example), press HOLD + Enter extension number + HOLD. To navigate by extension or station instead of option: 1. While the option is flashing (e.g., 01 in the above example), press [>>] or TRANSFER. Select either the extension number or station port. 2. Press Volume Up and Volume Down to scroll through the same option for stations or extensions, depending on which you selected. 3. Press [Select] or HOLD to advance (drill down to) the option. Key Options HOLD or [Select] SPEAKER [Back] Advance (drill down to) Options. Sequentially back up (and out) of programming. SPEAKER normally flashes green. In the data entry mode it flashes red. Sequentially back up (and out) of programming. 2 Telephone Programming DSX Programmer s Quick Reference
7 Telephone Programming Navigation 22- and 34-Button Keyset Option Soft Keys Telephone Programming Flashing Cursor Super Display Keyset Option (Line 2) Use this line to enter data for the option selected. Option (line 2) shows: The option selected (Actv Brightness). The current setting (8). To enter new data for the option selected: 1. Do one of the following. Option (Line 2) [ ] = Soft Key a. For alphanumeric entries (such as a timer value), enter the value + HOLD or [Select]. b. For list (fixed-choice) entries, do one of the following: i ii Press the Feature Key (if illuminated) for the option you want. The key for the currently programmed entry is green - all other selections are red. If there are more than 12 choices for an option, Feature Key selection is not available. Dial the entry number. iii Press Volume up ot Volume to scroll through the available entries. HOLD or [Enter] SPEAKER [Back] CLEAR CHECK Key Options Initially after entering data, it returns you to the same option. Subsequent presses do one of the following: If the option is selected in the Navigation line, advances to the next option. - Subsequent presses eventually return you to the Navigation line for the program s first option. If a port, COS, or table is selected in the Navigation line, advances to the item of same type. - Subsequent presses eventually return you to the first port, COS, or table. If an extension is selected in the Navigation line, advances to the next extension. - Subsequent presses eventually return you to the first extension. Sequentially back up (and out) of programming. SPEAKER normally flashes green. In the data entry mode it flashes red. Sequentially back up (and out) of programming. Does one of the following while editing alphanumeric entries: Clears character to the right (except at beginning and end of line). At beginning of line, erases entire entry. At end of line, becomes a backspace key Restore the previous entry, DSX Programmer s Quick Reference Telephone Programming 3
8 Telephone Programming 4 Telephone Programming DSX Programmer s Quick Reference
9 Features Features Features Features DSX Programmer s Quick Reference - Features (Page 1 of 19) Feature Description Programming A Account Codes Categorize and/or restrict outside calls. General Account Code Programming : Account Codes in Speed Dial : # to enter Account Code : Hide Account Codes 2121-[01-24]: 26 for Account Code key 2402-[01-60]: 26 for DSS Console Account Code key Forced Account Codes : Extension Class of Service : Enable Forced Account Codes : Account Codes for Toll Calls Only : Account Code Toll Restriction Level : Disable Forced Account Codes per line Verified Account Codes : Extension Class of Service : Enable Verified Account Codes 36xx: Verified Account Codes Table Attendant Position Auto Redial Answer or place call + Acct Code [Acct] + Dial Code + Acct Code [Acct] The system s call processing focal point. INTERCOM + Dial 0. Auto Redial can periodically retry an outside number : Number of operators : Operator : Operator : Operator : Operator : Station s Operator Assignment : Repeat Redial Timer : Repeat Redial Busy Timer Place call and hear busy + Auto Redial [Alnd] DSX Programmer s Quick Reference Features 5
10 Features B C Automatic Handsfree Background Music Barge In Call Coverage Keys Place or answer a call Handsfree by just pressing a key. Automatic when you press the key. Broadcast music through the telephone speaker. Press HOLD to turn BGM on and off. In an emergency, get through to a coworker right away. Call busy extension or line + Barge In [More + Barg] Cover a co-worker s calls from your own extension : Enable system-wide : Enable for extension : Select music source : Allow for extension : Extension Class of Service : Enable Barge In : Enable Privacy to block Barge In 2121-[01-24]: 06 for Immediate Ring Call Coverage key 2121-[01-24]: 07 for No Ring Call Coverage key 2121-[01-24]: 08 for Delay Ring Call Coverage key 2402-[01-60]: 06 for DSS Console Immediate Ring Call Coverage key 2402-[01-60]: 07 for DSS Console No Ring Call Coverage key 2402-[01-60]: 08 for DSS Console Delay Ring Call Coverage key : Call Cover Delay Ring Timer Press key to answer or place call to covered extension. Call Forwarding Redirect calls to another extension : Extension Class of Service : Enable Internal Call Forwarding : Call Forward No Answer Timer : Programming Access Level 2121-[01-24]: 27 for Call Forwarding key 2402-[01-60]: 27 for DSS Console Call Forwarding key INTERCOM + *3 + Select Type + Select Destination + 2 (all calls) or 8 (outside calls only) Call Forwarding Off Premises Call Timer DSX Programmer s Quick Reference - Features (Page 2 of 19) Feature Description Programming A user can reroute their calls to an off-site location : Extension Class of Service : Enable Call Forwarding Off-Premises : Enable Internal Call Forwarding : Enable Personal Speed Dial : Enable Tandem Calls 215x: Enter Personal Speed Dial numbers INTERCOM + * Select, store or view + 2 (all calls) or 8 (outside calls only) 2121-[01-24]: 16+1 for Manual Call Timer key, Keep track of time on the phone for Automatic Call Timer key Starts automatically (automatic timer key) or press to start (manual timer key) 6 Features DSX Programmer s Quick Reference
11 Features DSX Programmer s Quick Reference - Features (Page 3 of 19) Call Waiting / Camp-On Callback Caller ID Feature Description Programming Caller ID Logging Helps users know when they have additional calls waiting. Call busy extension + Dial 2 Leave a Callback request at a busy extension for a return call : Extension Class of Service : Camp-On to Busy Extension : Call Waiting Tones (system-wide) : Off Hook Signaling for incoming Intercom Calls : Privacy blocks Camp On : Extension Class of Service : Camp-On to Busy Extension : Call Waiting Tones (system-wide) : Off Hook Signaling for incoming Intercom Calls : Privacy blocks Camp On Call busy extension + Dial 2 + Hang up + Answer the Callback ring Displays phone number and optional name for incoming outside call. Operation is automatic if enabled. Store a caller s name and number for each review and redialing. Calls xx [CLxx] + Follow soft keys Basic Setup : Set line s Caller ID type : Extension Class of Service : Caller ID Display : Caller ID Display Separator 3131:01: Pass Caller ID to Voice Mail Second Call Caller ID : Second Call Caller ID : Off Hook Signaling for Incoming Outside Calls Third Party Caller ID : Third Party Caller ID Setting Up Caller ID Callbacks : Caller ID Callback Route Type : Caller ID Callback Route, or : Caller ID Callback Group : Initialize Caller ID Dial Treatment Tables 3713-[01-16]: Home Area Code Table Caller ID Logging Types : Caller ID Logging Type : Caller ID Log Size : Caller ID Log Group 3112-[01-08]: Caller ID Group Membership 3701-[01-08]: Caller ID Logging Group Size Local Calling and Exception Lists : 10-Digit Local Calls : Home Area Code Exception List Type 3714-[01-96]: Home Area Code Exception List Table 3715-[01-96]: Foreign Area Code Exception List Table Additional Options : Initialize Caller ID Logs : Extension Class of Service Features DSX Programmer s Quick Reference Features 7
12 Features D Central Office Calls, Answering Central Office Calls, Placing Class of Service Delayed Ringing Dial Tone detection DSX Programmer s Quick Reference - Features (Page 4 of 19) Feature Description Programming Outside calls ring and can be answered at system extensions. Basic Programming : Line Type : DTMF Dialing : Loop Length 2131-[01-64]: Line Access 2132-[01-64]: Line Ringing Setting Up Line and Loop Keys 2121-[01-24]: 01 for Switched Loop key 2121-[01-24]: 02 + Line Group for Fixed Loop key 2121-[01-64]: 03 + Line number (1-64) for line key 2402-[01-64]: 03 + Line number (1-64) for DSS Console line key Setting Up Transmit and Receive Gain : Transmit Gain : Receive Gain Lift handset + (Without Ringing Line Preference) Press flashing line or loop key Place outside calls from a keyset using a variety of methods. Basic Programming : Line Type : DTMF Dialing : Loop Length 2131-[01-64]: Line Access Access Code Options : Setting up single (9) or 2-digit (90-98) access : Dial 9 Group for extensions : Line Dial Up (#9 + line number) : Extension Class of Service : Direct Line Access Line and Loop Keys 2121-[01-24]: 01 for Switched Loop key 2121-[01-24]: 02 + Line Group for Fixed Loop key 2121-[01-64]: 03 + Line number (1-64) for line key 2402-[01-64]: 03 + Line number (1-64) for DSS Setting Up Transmit and Receive Gain : Transmit Gain : Receive Gain Press line key, INTERCOM then line extension number ( ), INTERCOM then 9 (or 90-98), or INTERCOM then #9 and line extension number ( ) Customize features and options for extensions and outside lines. None Helps co-workers cover each other s calls. None Set up the system to detect CO dial tone. None 140x: Extension Class of Service options 141x: Line Class of Service options 2132-[01-64]: Line Ringing : Delayed Ring Timer : Dial Tone Detection 8 Features DSX Programmer s Quick Reference
13 Features DSX Programmer s Quick Reference - Features (Page 5 of 19) Feature Description Programming Direct Inward Dialing Direct Inward Line Directly dial system extensions from outside the system. None Lets employees know which calls are just for them. Lift handset to answer Press DND to put your DIL in the night mode Direct Line Access Access lines directly for priority users and testing. INTERCOM Line number (01-64) Basic Programming : Line type : DTMF Dialing : Number of DID Digits : Incoming DID Digits : Day Translation Destination : Night Translation Destination : Class of Service : Receive DID Calls : Caller ID Type : ANI/DNIS Format : ANI/DNIS Delimiter : Number of ANI Digits DID Overflow, Camp-On, and Intercept Options : Enable Day Overflow : Day Overflow Destination : Enable Night Overflow : Night Overflow Destination : DID Station Intercept Destination : DID Station Intercept Type : DIL No Answer Timer : Class of Service : Receive DID Camp On Basic Programming : Line Type : DTMF Dialing : Direct Termination in the Day : Direct Termination at Night 2121-[01-24]: 18 + CLEAR for System night key 2121-[01-24)]: 18 + UCD master for UCD night key : Class of Service : Activate Night Mode DIL Overflow : Enable Day Overflow : Day Overflow Destination : Enable Night Overflow : Night Overflow Destination : DIL No Answer Timer : Line No Answer Timer Setting Up Line and Loop Keys 2121-[01-24]: 01 for Switched Loop key 2121-[01-24]: 02 + Line Group for Fixed Loop key 2121-[01-64]: 03 + Line number (1-64) for line key 2402-[01-64]: 03 + Line number (1-64) for DSS Console line key : Class of Service : Direct Line Access Features DSX Programmer s Quick Reference Features 9
14 Features Direct Station Selection (DSS) Direct Station Selection (DSS) Console Directed Call Pickup Directory Dialing Distinctive Ringing DSX Programmer s Quick Reference - Features (Page 6 of 19) Feature Description Programming Quickly place and transfer calls to co-workers. INTERCOM + DSS key to call INTERCOM + DSS key + TRANSFER to Transfer One-touch access to extensions, lines, and system features : Enable DSS/BLF : Do not enable Intercom Prime Line 2123-[01-24]: DSS/BLF Key Assignments : Primary Station Port Assignment ( ) : DSS Owner 2402-[01-60]: DSS Console Keys See Feature Handbook. Allows co-workers to answer each 2131-[01-64]: Line Access not required other s calls. INTERCOM + ** + Dial extension number Place Intercom and Speed Dial calls : Station Name from a displayed list of names. 2151: Personal Speed Dial 1702: System Speed Dial : Ring Group Name : UCD Group Name 2121-[01-24]: 21 for Directory Dialing key 2402-[01-60]: 21 for Directory Dialing key INTERCOM + 34 (Intercom), 37 (Personal Speed Dial), or 32 (System Speed Dial) Users can customize their telephone s ringing. Distinctive Ring Configuration : Class of Service : Ring Type Configuration : Station s Intercom Ring Tone : Station s Ring Group Ring Tone : Station s Recall Ring Tone : Station s Ring A Tone : Station s Ring B Ring Tone : Station s Ring C Ring Tone Line Override : Day Ring Type : Night Ring Type : Delay Ring Type Extension Ring Override : Class of Service : Station Ring Override : Day Ring Type : Night Ring Type : Delay Ring Type Key Ring Override : Class of Service : Key Ring Override 2122: Ring Override Ring and UC D Group Unique Ringing : Ring Group Incoming Ring Type : UCD Group Incoming Ring Type Initialize Distinctive Ringing : Initialize Ring Tones Program [Prog] + Ring + Assign [Asgn], Key, or Config [Cnfg] 10 Features DSX Programmer s Quick Reference
15 Features DSX Programmer s Quick Reference - Features (Page 7 of 19) E Do Not Disturb Do Not Disturb Override Door Box Feature Description Programming Extended Ringing Extension Hunting Extension Locking An extension user can work undisturbed by incoming calls and : Allow Do Not Disturb announcements. DND + Type (0=Cancel, 1=External, 2=Intercom, 3=All) Override a co-worker s DND : Class of Service : DND Override Call DND extension + DND Override [Ovrd] Remotely Monitor an entrance door. Basic Door Box Programming : Ring Group (1-8) : Door Chime Selection (0-3) 2PGDAD Module Door Box Setup : Secondary Station Port Assignment Plug 2PGDAD into digital station port : Door Relay Unlock Timer DSX-40 Built-In Door Box Setup : Door Relay Assignment (Door 1 = 326,. Door 2=327) At Door Box: Press Call button and speak. At keyset: Lift handset to answer chimes + (Optional) Open or Close to control door strike Lets call ring longer than usual for co-worker s that can t readily get to their phones. None Automatically routes calls to coworkers that work closely together : Class of Service : Extended Ring : Extended Ringing Timer Circular and Terminal Hunting : Hunt Type (1-4) : Hunt Destination : Call Forward No Answer Timer : Transfer Recall Timer : DIL No Answer Timer UCD Hunting : Hunt Type (5) : UCD Group Master Number : UCD Group Overflow Destination : UCD No Answer Timer : Call Forward No Answer Timer To remove/reinstall your extension from your UCD Group: INTERCOM + *5 + 4 (to reinstall) or 6 (to remove) + SPEAKER Secure your telephone to prevent unauthorized use. To lock: INTERCOM + ##5 To enter or change you PIN: INTERCOM + ##6 To unlock an extension from the attendant: INTERCOM + ## : Class of Service : Station Locking : User Programming Access Level (4 or 5) : Station PIN Code Features DSX Programmer s Quick Reference Features 11
16 Features F G Feature Keys Simplify telephone operation [01-24]: Feature Keys : Key Access for Outside Lines (for line keys) See Feature Handbook. Flash Flexible Numbering Plan Forced Line Disconnect Group Call Pickup Group Listen DSX Programmer s Quick Reference - Features (Page 8 of 19) Feature Description Programming Access CO and PBX features by interrupting line loop current. FLASH At SLT: Hookflash + #3 Change the digits users dial for coworkers and other features. None Disconnect a co-worker s outside call in an emergency. Press busy line key + # Easily answer a call ringing your Pickup Group : PBX/Centrex Flash Timer : Class of Service : Flash for Single Line Set : Function Type : Expected Number of Digits : Line Extension Number : UCD Group Master Extension Number : Ring Group Master Extension Number : Class of Service : Forced Line Disconnect 2131-[01-64]: Line Access (option 2 or 3) : Pickup Group : Pickup Group Assignment 2131-[01-64]: Line Access (option 1 or 3) 2132-[01-64]: Line Ringing 2121-[01-24]: 09 + Pickup Group (1-8) for Immediate Ring Group Call Pickup key 2121-[01-24]: 10 + Pickup Group (1-8) for No Ring Group Call Pickup key 2121-[01-24]: 11 + Pickup Group (1-8) for Delay Ring Group Call Pickup key 2402-[01-60]: 09 + Pickup Group (1-8) for DSS Console Immediate Ring Group Call Pickup key 2402-[01-60]: 10 + Pickup Group (1-8) for DSS Console No Ring Group Call Pickup key 2402-[01-60]: 11 + Pickup Group (1-8) for DSS Console No Ring Group Call Pickup key Press Group Call Pickup key or INTERCOM + *#. Have your co-workers listen in on an : Headset Mode (must be No) important call. While on a handset call, press SPEAKER twice (but do not hang up). 12 Features DSX Programmer s Quick Reference
17 Features DSX Programmer s Quick Reference - Features (Page 9 of 19) H Group Ring Handsfree and Handsfree Answerback Headset Compatibility Hold Feature Description Programming Call a group of co-workers simultaneously. Basic Programming : Ring Group : Ring Group Name : Ring Group Incoming Ring Type Setting Up Ring Group DILs : Direct Termination in the Day : Enable Day Overflow : Day Overflow Destination : Direct Termination at Night : Enable Night Overflow : Night Overflow Destination 2121-[01-24]: 03 + Line number (01-64) for keyset line key 2402-[01-60]: 03 + Line number (01-64) for DSS Console line key Adjusting Ring Group Timers : Line No Answer Timer : DIL No Answer Timer : Line No Answer Timer To call: INTERCOM + Ring Group number To Transfer: INTERCOM + Ring Group master number + TRANSFER To answer: Lift handset To answer for another group: INTERCOM + ** + Ring Group number Talk over the phone using the built-in speaker and microphone. Handsfree: Press SPEAKER Handsfree Answerback: Speak toward phone Have the privacy of a handset call without having to hold the handset : Intercom Voice Announcements : Voice Announcements Through Speaker : Handsfree Reply (Handsfree Answerback) : Handsfree Replay (Handsfree Answerback) : Loop Length 2121-[01-24]: 28 for Headset key : Headset Mode : Voice Announcements in Headset Mode To turn headset on or off: Press Headset key or #HS To use: Press line key or INTERCOM. Press SPEAKER to hang up Have a call wait on Hold, then pick it : Class of Service up to continue the conversation : Automatic Hold : Hold Recall Timer : Exclusive Hold Recall Timer : Line No Answer Timer Keyset: Press HOLD once for System Hold, twice for Exclusive Hold SLT: Hookflash + *7 + Hangup for Exclusive Hold Features DSX Programmer s Quick Reference Features 13
18 Features I K L Hotline Interactive Soft Keys Hotline provides partner extensions with one-button calling and Transfer. To call: Press Hotline key To Transfer call: Press Hotline key + TRANSFER Just press a soft key for advanced features without remembering codes. Automatic when option enabled [01-24]: 05 + Partner extension for Hotline key 2402-[01-60]: 05 + Partner extension for DSS Console Hotline key : Off Hook Signaling for Calls from Hotline Partner : Class of Service : Hotline Automatic Transfer : Class of Service : Soft Keys Intercom Call any co-worker : Intercom Voice Announcements : Voice Announcements Through Speaker : Handsfree Reply (Handsfree Answerback) : Handsfree Reply (Handsfree Answerback) : Interdigit Timer INTERCOM + Dial co-worker s extension Key Ring Language Selection DSX Programmer s Quick Reference - Features (Page 10 of 19) Feature Description Programming Unanswered calls automatically ring co-worker s extensions. Operation is automatic. Set up a telephone to show displays and soft keys in English or Spanish [01-64]: Line Ringing : Direct Termination in the Day (CLEAR) : Direct Termination at Night (CLEAR) : Delay Ring Timer : Enable Day Overflow : Day Overflow Destination : Enable Night Overflow : Night Overflow Destination : Line No Answer Time : Transfer Recall Timer : Class of Service : Language Programming : Station Display Language : SMDR Language Last Number Redial Quickly redial the last number dialed [01-64]: Line Access : Class of Service : Enhanced Last Number Redial REDIAL + Select number + SPEAKER to redial 14 Features DSX Programmer s Quick Reference
19 Features DSX Programmer s Quick Reference - Features (Page 11 of 19) M Line Group Routing Line Groups Line Keys Line Queuing / Line Callback Loop Keys Feature Description Programming Meet-Me Conference Message Waiting Dial a single code to place a call over the first available line. INTERCOM Dial outside number Dial codes to access Line Groups for outgoing calls : Dial 9 Group 3201-[01-64]: Line Group 2131-[01-64]: Line Access 2133-[01-64]: Line Group Access : Function Type : Expected Number of Digits 3201-[-1-64]: Line Group 2131-[01-64]: Line Access 2133-[01-64]: Line Group Access : Function Type : Expected Number of Digits INTERCOM + Line Group code (90-98) + Dial outside number Press a line key for one-touch access to an outside line. Press line key to place or answer outside call When all lines are busy: Line Queuing lets you wait in line for a line to become free. Line Callback will automatically call you back when a line is free [01-64]: 03 + Line number (1-64) for keyset 2402-[01-64]: 03 + Line number (1-64) for DSS : Key Access for Outside Lines 2131-[01-64]: Line Access (1, 2, or 3) 2132-[01-64]: Line Ringing (2, 3, or 4) : Delay Ring Timer : Class of Service : Camp-On to Busy Lines : Line Queue Priority Access busy line + Dial 2 + Hang up or wait for line to become free Loop keys simplify answering and placing outside calls [01-24]: 01 for Switched Loop key 2121-[01-24]: 02 + Line Group for Fixed Loop key 3201-[01-64]: Line Group 2131-[01-64]: Line Access (1 or 3) 2132-[01-64]: Line Ringing (2, 3 or 4) : Delay Ring Timer To answer: Press loop key. To place: Press key (Fixed Loop) or Press key + Line Group (Switched Loop) Set up a multiple-party telephone : Meet Me Conference Join Timer conversation. Make or hear Page to announce Conference + Meet Me nn [MTnn] Without voice mail, leave a Message : Voice Mail Type (0) Waiting request for a return call : Class of Service : Special Dial Tone for Single Line Set : High Voltage Message Waiting Lamp for Single Line Set : FSK Message Waiting Lamp for Single Line Set To leave: V-MAIL (or 8) To Answer: INTERCOM + V-MAIL (or 8) Features DSX Programmer s Quick Reference Features 15
20 Features N O Monitor / Silent Monitor Silently monitor a co-worker s phone. Call busy co-worker + 6 Music On Hold Callers can listen to music while they wait on Hold. Names for Extensions and Lines Night Service / Night Ring DSX Programmer s Quick Reference - Features (Page 12 of 19) Feature Description Programming Names help identify lines and extensions : Class of Service : Silent Monitor : Enable Music on Hold : Music on Hold Source : Audio Input 1 Gain Setting : Audio Input 2 Gain Setting : Music on Hold for Transferred Calls : Class of Service : Name Programming : User Programming Access Level : System Name 1702-[1-100]: System Speed Dial Bin Name : Station Name 2151-[01-20]: Personal Speed Dial Bin Name : Ring Group Name : UCD Group Name 2501-[01-16]: Selectable Display messages : Line Name : Voice Mail Port Name Program + Name [Prog + MORE + MORE + Name] Reroute calls after hours : Class of Service : Activate Night Mode 2121-[01-24]: 18+ CLEAR for System night key 2402-[01-60]: 18+ CLEAR for DSS Console System night key 2132-[01-64]: Line Ringing : Delay Ring Timer To activate or deactivate: Press System night key To answer a call over the Paging speakers: INTERCOM + *0 Off-Hook Signaling Helps important callers get through : Off Hook Signaling for Incoming Intercom Calls : Off Hook Signaling for Calls from Hotline Partner : Off Hook Signaling for Incoming Outside Calls 16 Features DSX Programmer s Quick Reference
21 Features DSX Programmer s Quick Reference - Features (Page 13 of 19) P Paging Park PBX / Centrex Compatibility Prime Line Preference Privacy Feature Description Programming Privacy Release Groups Broadcast announcements or quickly locate co-workers. INTERCOM + *1 + Page zone (1-7 or 0 for All Call) Park a call in orbit so a co-worker can pick it up. System: TRANSFER + * + Orbit (60-69) Personal: TRANSFER + ** + Extension number Provides unique features when connected to a PBX or Centrex. Get dial tone for a new outside or Intercom call just by lifting the handset. Lift handset Prevent interruptions at high priority extensions. Quickly join a co-worker s outside call. Basic Programming : Page Group (Zone) : Paging Through Speaker : Class of Service : Make All Call Page through 08: Make Page Into Zones : Page Duration Timer 2121-[01 to 24]: 13 + Zone number for Page key 2402-[01-60]: 13 + Zone number for DSS Console Page key Page Relay Control : Door Relay Assignment External Paging Options : External Page Ring Type 1532-[01-64]: External Page Line Ringing : Delay Ring Timer : External Page Ring Volume : External Page Gain : Extension Ring Over External Page : Door Chime Over External Page : Door Chime Selection : Background Music over External Page : Park Orbit Recall Timer 2121-[01 to 24]: 04 + Orbit for Park Orbit key 2402-[01 to 60]: 04 + Orbit for DSS Console Park Orbit key : PBX Line : PBX Access Code Digits : Prime Line Type : Prime Line Key : Prime Line Line : Prime Line Group : Class of Service : Privacy : Privacy Group 2131-[01-64]: Line Access To join call: Press busy line key To prevent a member from joining your call: Place or answer call on a line key + Press line key until it turns green. Features DSX Programmer s Quick Reference Features 17
22 Features R Private Line Programmable Idle Menu Soft Keys Pulse to Tone Conversion DSX Programmer s Quick Reference - Features (Page 14 of 19) Feature Description Programming Have a line reserved exclusively for your own use [01-64]: Line Access 2132-[01-64]: Line Ringing : Delay Ring Timer Press Private Line key to place or answer call, Customize the Super Display Telephone idle menu soft 2124-[01-12]: Idle Menu Soft Key Assignments keys. #SM + Press soft key + HOLD + INTERCOM + Volume Up or Volume Down to select option + CONF + SPEAKER Use special services (such as telephone banking) over dial pulse lines : Line Type : DTMF Dialing Place call + Wait six seconds + Dial additional DTMF digits S Regional Defaults Removing Lines and Extensions from Service Reverse Voice Over Ringdown Extension Ringing Line Preference Save Number Dialed Selectable Display Messaging Single Line Telephones See Language Selection, Station Message Detail Recording, and Toll Restriction for more. Temporarily remove problem extensions and lines from service : Class of Service : Direct Line Access INTERCOM + #40 + Station or line extension number + 6 to remove or 4 to return + SPEAKER Privately call a co-worker while you re busy on your handset [01 to 24]: 23 + Partner extension number for Reverse Voice Over key While on a handset call, press Reverse Voice Over key to talk to partner, then release to return to your initial call. Call an extension, group, or Voice Mail by just lifting the handset. Lift handset Just lift the handset to answer a ringing call. Lift handset Save the number you just dialed for quick redialing. To save: Press Save key To redial saved number: Press Save key Co-worker s calling your extension receive personalized text messages : Station Ring Down Type : Station Ring Down Destination : Ringing Line Preference 2121-[01 to 24]: 25 for Save key 2402-[01-60]: 25 for DSS Console Save key : Class of Service : Internal Call Forwarding 2501-[01-16]: Selectable Display Messages Program + Call Forward + Message [Prog + Cfwd + MORE + Msg] Connect analog single line telephones and fax machines. See the DSX Telephone Feature Handbook : Class of Service : Single ring for Single Line Set : Loop Disconnect for Single Line Set 18 Features DSX Programmer s Quick Reference
23 Features DSX Programmer s Quick Reference - Features (Page 15 of 19) Speed Dial Feature Description Programming Split (Alternate) Station Instruments Station Message Detail Recording System Identification System Programming Password Protection Store telephone numbers and feature codes for quick access Setting Up Personal Speed Dial : Personal Speed Dial 2131-[10-64]: Line Access 3201-[01-64]: Line Group 2151: Personal Speed Dial Bin Assignment Setting Up System Speed Dial : Class of Service : System Speed Dial Access : User Programming Access Level (4 or 5) : Number of System Speed Dial Bins 1702-System Speed Dial Assignment Setting Up Speed Dial Feature Keys 2121-[01-24]: 15+ bin for Personal Speed Dial key, 14+bin for System Speed Dial key 2402-[01-60]: 15+ bin for DSS Console Personal Speed Dial key, 14+bin for DSS Console System Speed Dial key Additional Speed Dial Options : Dial Pause Timer : PBX/Centrex Flash Timer : Dialtone Detect Timer #SP + Bin + HOLD + Line, Line Group, or INTERCOM + HOLD + Enter number to store + HOLD + Enter name + HOLD + SPEAKER Switch between active calls without Conferencing the calls together [01-24]: 20 for Split key 2402-[01-60]: 20 for DSS Console Split key Outside calls: First call + INTERCOM + Set up second call + Split Feature Key The system offers 22-Button, 34-Button, and Super Display keyset telephones : Station Type : Backlight Brightness While Active : Backlight Brightness While Idle : Backlight Idle Timer : Dial Pad Illumination See the DSX Telephone Feature Handbook. Provides a record of your calls : SMDR Port : Baud Rate : SMDR Headers : Station Message Detail Recording : SMDR Language Store the site name and telephone number in the system data base. Control access to system programming : System Name : Telephone Number : New Password Features DSX Programmer s Quick Reference Features 19
24 Features T T1 Lines Tandem Calls / Unsupervised Conference Tie Lines Time and Date DSX Programmer s Quick Reference - Features (Page 16 of 19) Feature Description Programming In DSX-80/160, provides for connection to advanced digital lines : Line Type : DTMF Dialing : Number of PCM Channels : Clock Control : Transmit Pulse Amplitude : Framer Type : Zero Suppression : Loopback Mode : Caller ID Type : ANI/DNIS Format : ANI/DNIS Delimiter : Number of ANI Digits Join two callers in Conference, leave : Tandem Calls the call and let their conversation : Class of Service continue : Unsupervised Conference Set up fist call + CONF + Set up second call + CONF + Hang up In DSX-80/160, link two systems : Line Type together for inter-system Intercom : DTMF Dialing calling and other features : Tie Line Caller s Operator Extension : Tie Line Caller s Outbound Dial 9 Group 3142-[01-64]: Tie Line Caller s Outbound Line Access 3143-[01-64]: Tie Line Caller s Outbound Line Group Access : Line Class of Service 14xx: Class of Service : Line Toll Level 35xx: Toll Restriction See the DSX Telephone Feature Handbook. Time and Date shows on telephone displays and prints on system reports : System Time : System Date : Automatic Daylight Savings Time Setting : Clock Display Format : Programming Access Level 5 20 Features DSX Programmer s Quick Reference
25 Features DSX Programmer s Quick Reference - Features (Page 17 of 19) U Feature Description Programming Toll Restriction Control the costs of outgoing long distance calls. Basic Setup : Toll Restriction Country Type : Station Toll Level (Day) : Station Toll Level (Night) : Active Dial Pad : Allow N11 Dialing : Allow 0 + XXX Operator Assisted Dialing : Allow XXX International Dialing Equal Access Dialing Restrictions : Allow 101x Equal Access Dialing 352x: XXX Equal Access Dialing 1 + Long Distance Dialing Restrictions 353x: 1 + NPA/NXX Dialing 3-Digit Table 354x: 1 + NPA + NXX Dialing 6-Digit Table Long Distance Dialing Restrictions 355x: NPA/NXX Dialing 3-Digit Table 356x: NPA + NXX Dialing 6-Digit Table Transfer Send your outside to a co-worker. Transfer Recall : Transfer Recall Timer : Call Forward No Answer Timer : Line No Answer Timer : UCD No Answer Timer Music on Hold for Transferred Callers : Enable Music on Hold : Music on Hold for Transferred Calls : Music on Hold Source Hotline Automatic Transfer : Class of Service : Hotline Automatic Transfer User Programmable Features TRANSFER + Call co-worker or press V-MAIL Extension users can set up their telephones to suit their needs. See the DSX Telephone Feature Handbook : User Programming Access Level Features DSX Programmer s Quick Reference Features 21
26 Features V Voice Mail Voice Over DSX Programmer s Quick Reference - Features (Page 18 of 19) Feature Description Programming Ends the frustration and cost of missed calls. To call your mailbox: V-MAIL See the DSX Telephone Feature Handbook for more. Get through to a co-worker busy on a handset call without interrupting their call. Basic Programming IntraMail: Automatically install : Station Mailbox Type (to add more) UltraMail: Automatically installs NVM-Series: 1202: Primary Station Ports 1203: Secondary Station Ports (Digital VANGARD only) : Voice Mail Type Automated Attendant Answering : Direct Termination in the Day 2121-[01 to 24]: for Voice Mail UCD night key 2402-[01-60]: for DSS Console Voice Mail UCD night key : Direct Termination at Night 2121-[01 to 24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key : Class of Service : Activate Night Mode Voice Mail Overflow : Enable Day Overflow : Day Overflow Destination : UCD No Answer Timer : Enable Night Overflow : Night Overflow Destination : DIL No Answer Timer : UCD Group Overflow Destination Conversation Record : Class of Service : Conversation Record 2121-[01-24]: 17 + Extension for Conversation Record key 2402-[01-60]: 17 + Extension for DSS Console Conversation Record key Message Center 2121-[01-24]: 24 + Message Center Mailbox number for Message Center key 2402-[01-60]: 24 + Message Center Mailbox number for DSS Console Message Center key : Off Hook Signaling for Incoming Intercom Calls : Off Hook Signaling for Calls From Hotline Partner To place: Call busy co-worker + Hear busy/ring tone + Voice Over [Vovr] To respond: MUTE 22 Features DSX Programmer s Quick Reference
27 Features Volume and Contrast Controls DSX Programmer s Quick Reference - Features (Page 19 of 19) Feature Description Programming Easily adjust the volume of ringing, Paging, and other features : Retain Line Volume Setting W Walking Class of Service Press Volume Up or Volume Down Temporarily use your Toll Restriction and Class of Service options at a coworker s phone : Class of Service : Walking Class of Service (Day) : Walking Class of Service (Night) : Station PIN Code To enable: INTERCOM + ##0 + Your extension + Your PIN + HOLD To enter your PIN: INTERCOM + ##6 + Enter PIN + HOLD + Reenter PIN + Exit To change your PIN: INTERCOM + ##6 + Enter old PIN + HOLD + Enter new PIN + HOLD + Reenter new PIN + Exit Features DSX Programmer s Quick Reference Features 23
28 Features 24 Features DSX Programmer s Quick Reference
29 IntraMail IntraMail IntraMail IntraMail DSX Programmer s Quick Reference - IntraMail (Page 1 of 10) Feature Description Programming Start-up Configuration Start-up Programming IntraMail automatically assigns a mailbox to each extension in the number plan. By default in DSX-40, only the first 8 ( ) Subscriber Mailboxes are active/ enabled. By default in DSX-80/160, only the first 16 ( ) subscriber mailboxes are active/enabled. The IntraMail Automated Attendant does not answer outside calls. Enable mailboxes for installed extensions. Set up the Automated Attendant to answer outside calls during the day. Set up the Automated Attendant to answer outside calls at night. Check each line s Answer Table assignment. Leave these programs at their default settings : Mailbox Type (1 for Subscriber) : Direct Termination in the Day (700) : Direct Termination at Night (700) : IntraMail Answer Table Assignment (initially leave at 1) : Voice Mail Extension Number ( ) : Voice Master Master Number (700) : Voice Mail Port Name (VM PORT #) : Operator s Extension (300) DSX Programmer s Quick Reference IntraMail 25
30 IntraMail Review the Default Automated Attendant Setup DSX Programmer s Quick Reference - IntraMail (Page 2 of 10) Feature Description Programming DIL to Voice Mail Master (700) : Direct Termination (Day) : Direct Termination (Night) Lines Route to Answer Table : Answer Table Automated Attendant Answering (Default) Answer Table 1 Schedule 1 or Default Mailbox 421x-Answer Table 4212: Schedule : Default Mailbox Calls always route to Call Routing Mailbox Schedule 1 active M-F 8:30AM-5:00PM. - Default Mailbox active all other times. Dial Action Table 1 Dialing Options Dial an extension number, or 0 for the operator All Lines Call Routing Mailbox x: Routing Mailboxes (001) Dial Action Table 1 423x: Dial Action Tables To record a new Instruction Menu Message (from Extension 300): Automated Attendant V-MAIL + SA + I Built-In Automated Attendant #AG Use Answer Table 1 Which Chooses Call Routing Mailbox 001. And Dial Action Table 1 With these dialing options A Announcement Mailbox Answer Schedule Override Play a pre-recorded announcement to callers. To record from admin mailbox: SA + A + Mailbox number Enables an alternate greeting and dialing options. From admin mailbox: SA + O + Answer Table + O : Routing Mailbox Type : Repeat Count : Hang Up After : Next Call Routing Mailbox : Subscriber Message Length : Answer Schedule Override : Override Mailbox 26 IntraMail DSX Programmer s Quick Reference
31 IntraMail DSX Programmer s Quick Reference - IntraMail (Page 3 of 10) Feature Description Programming Answer Tables Auto Attendant Do Not Disturb Determines how the Automated Attendant answers calls on each line. Automated Attendant calls go directly to a user s mailbox. Basic Setup : IntraMail Answer Table Assignment : Direct Termination in the Day 2121-[01-24]: for Voice Mail UCD night key 2402-[01-60]: for DSS Console Voice Mail UCD night key : Direct Termination at Night 2121-[01-24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key : Default Mailbox : Answer Schedule Override : Override Mailbox : Next Answer Table Type 1 (Day of Week Schedule) 4212-[01-10]: Schedule Type (1) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Start Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time Type 2 (Range of Days) Schedule 4212-[01-10]: Schedule Type (2) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Start Day 4212-[01-10]: Schedule End Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time Type 3 (Date) Schedule 4212-[01-10]: Schedule Type (3) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Run Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time : Auto Attendant Do Not Disturb IntraMail Auto Erase or Save Auto Time Stamp G + Select Greeting + O After a user listens to a new message and exits, IntraMail will either save or erase the message automatically. Automatically hear the time and date a message was left. OP + AT + O : Auto Erase/Save of Messages : Auto Time Stamp DSX Programmer s Quick Reference IntraMail 27
32 IntraMail C Automated Attendant Automatic Routing for Rotary Dial Callers Call Forward to a Mailbox Call Routing Mailbox Call Screening Caller ID and Voice Mail Centrex Transfer DSX Programmer s Quick Reference - IntraMail (Page 4 of 10) Feature Description Programming Automatically answers the telephone system s incoming calls : IntraMail Answer Table : Direct Termination in the Day 2121-[01-24]: for Voice Mail UCD night key 2402-[01-60]: for DSS Console Voice Mail UCD night key : Direct Termination at Night 2121-[01-24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key : Subscriber Message Length : Non-Subscriber Message Length After answer, voice prompts tell the caller the options to dial. Automatically route Automated 4231: Dial Action Table Digit Assignments Attendant callers that don t dial. An extension user can forward calls to their mailbox : Call Forward No Answer Timer INTERCOM + *3 + Select Type + V-MAIL + 2 (all calls) or 8 (outside calls only) Specified dialing options and announcements for Automated Attendant callers : Routing Mailbox Type : Dial Action Table : Time Limit for Dialing Commands : Non-Subscriber Message Length To record Instruction Menu Message from admin mailbox: SA + I + Mailbox number A users can screen messages as they are being left in their mailbox : Class of Service : Call Screening To screen the message: Screen [Scrn], then, V-MAIL to intercept the call Do nothing to continue listening Exit to exit Call Screening and record the message privately Provides the caller s number and optional name. The Automated Attendant can transfer a caller from a Centrex line to an outside number using the features of that Centrex line : Caller ID Type : Caller ID Detection Timer : Pass Caller ID to Voice Mail : Caller ID Callback Route Type : Caller ID Callback Line : Caller ID Callback Group : Dial Action Table 4231: Dial Action Table Digit Assignments 1702: System Speed Dial Assignment : PBX/Centrex Flash Timer : Dial Pause Timer : Tandem Calls 28 IntraMail DSX Programmer s Quick Reference
33 IntraMail DSX Programmer s Quick Reference - IntraMail (Page 5 of 10) D E Feature Description Programming Conversation Record Dial Action Table Directory Dialing Directory Dialing Mailbox Extension Hunting to Voice Mail A user can record a conversation as a message in their mailbox : Class of Service : Conversation Record 2121-[01-24]: 17 + Extension for Conversation Record key 2402-[01-60]: 17 + Extension for DSS Console Conversation Record key : Recording Conversation Beep : Subscriber Message Length To start recording: V-MAIL, Record [MORE + Rec], or record key To stop recording: V-MAIL or record key Defines the dialing options for Automated Attendant callers. Automated Attendant caller can reach an extension by dialing the person s name : Dial Action Table 4231: Dial Action Table Digit Assignments : Time Limit for Dialing Commands Basic Setup : Routing Mailbox (3) : Directory List Number : Directory List Number to Use : Subscriber Message Length Extension Name Programming and Routing : Name Format : Station Name : Extension Name Match : Minimum Number of Letters Required : Transfer Options : Screened Transfer Timeout : Time Limit for Dialing Commands Additional Options : Fax Detection : Fax Transfer Extension : Next Call Routing Mailbox To record a Directory Dialing message from admin mailbox: SA + I + Directory Dialing Mailbox The mailbox type required for Directory : Routing Mailbox Type (3) Dialing. See Directory Dialing. Automatically sends unanswered calls to an extension s mailbox : Hunt Type : Hunt Destination (700) : Transfer Recall Timer : DIL No Answer Timer : Call Forward No Answer Timer : Screened Transfer Timeout IntraMail DSX Programmer s Quick Reference IntraMail 29
34 IntraMail F G External Transfer Fax Detection Flexible Answering Schedules Flexible Mailbox Numbering Plan Forced Unscreened Transfer Go to a Mailbox Greeting DSX Programmer s Quick Reference - IntraMail (Page 6 of 10) Feature Description Programming An Automated Caller can automatically route to an outside telephone number. Automatically transfers incoming fax calls to a fax machine. The Automated Attendant can answer outside calls with different announcements and dialing options, depending on the time of day and day of week. If telephone extension numbers are customized, set up IntraMail mailbox numbers to match. Automatically converts Automated Attendant Screened Transfers to Unscreened Transfers. An Automated Attendant caller can dial a digit and route directly into a mailbox. Outside caller follows Instruction Menu A user can record a Greeting for their mailbox callers to hear. G + Select Greeting : Dial Action Table 4231: Dial Action Table Digit Assignment 1702: System Speed Dial Assignment : Tandem Calls For Call Routing Mailboxes : Fax Detection : Fax Transfer Extension For Directory Dialing Mailboxes : Fax Detection : Fax Transfer Extension : IntraMail Answer Table Assignment : Function Type : Expected Number of Digits : Station Extension Number 4231: Dial Action Table Digit Assignments : Forced Unscreened Transfer 4231: Dial Action Table Digit Assignments (GOTO mailbox, XXX, or IXXX) : Subscriber Message Length Enabling Remote Greeting 4231: Dial Action Table Digit Assignment (LOGON to mailbox, N, XXX, or IXXX. 30 IntraMail DSX Programmer s Quick Reference
35 IntraMail DSX Programmer s Quick Reference - IntraMail (Page 7 of 10) H L M Group Mailbox Guest Mailbox Hang Up Listening to Messages Log Onto Voice Mail Make Call Feature Description Programming Subscribers in the same group can share a Group Mailbox. An outside party can have their own mailbox for receiving and sending messages. See Subscriber Mailbox for more. An automated Attendant option that immediately hangs up the outside call. While or after listening to a message, an extension user has many message handling options from which to choose. Log onto your mailbox + L An extension user can press V-MAIL to go onto (access) their mailbox. V-MAIL or INTERCOM + *8 A Subscriber Mailbox user can dial MC to return a call without knowing their caller s number. Log onto your mailbox + L + MC Programming a Ring Group Mailbox : Ring Group : Station Mailbox Type For a Subscriber Mailbox : Mailbox Type (1) 221x: Subscriber Mailbox options For a Routing Mailbox : Mailbox Type (2) : Routing Mailbox Number 422x: Routing Mailbox Options Programming a UCD Group Mailbox Set up UCD Hunting For a Subscriber Mailbox : UCD Group Mailbox Type (1) 23xx: Subscriber Mailbox options For a Routing Mailbox : Mailbox Type (2) : UCD Group Routing Mailbox Number 422x: Routing Mailbox Options : Station Mailbox Type (1) See Subscriber Mailbox for more. 4231: Dial Action Table Digit Assignments : Message Backup/Go Ahead Time Remotely Logging Onto a Mailbox through the Automated Attendant 4231: Dial Action Table Digit Assignments (LOGON + mailbox, N, XXX, or IXXX) : Caller ID Type : Caller ID Detection Timer : Pass Caller ID to Voice Mail : Caller ID Callback Route Type : Caller ID Callback Line : Caller ID Callback Group IntraMail DSX Programmer s Quick Reference IntraMail 31
36 IntraMail Message Length Message Notification Message on Hold Message Playback Direction Set the maximum length of a message that can be left in a user s mailbox. Dials a telephone number to let the recipient know there are new messages in their mailbox. Log onto mailbox + OP + N A prerecorded message can play to callers while they wait on Hold. To record from admin mailbox: SA + 1 Message Retention Message Storage Limit DSX Programmer s Quick Reference - IntraMail (Page 8 of 10) Feature Description Programming An extension user can listen to their messages in either LIFO (last-in-firstout) or FIFO (first-in-first-out) order. Automatically deletes a mailbox s messages after a preset time. Sets how many messages a mailbox can store : Subscriber Message Length : Non-Subscriber Message Length Programming that Applies to All Types of Message Notification : Outgoing Dial 9 Group : Voice Mail Port Class of Service : Voice Mail Port Toll Restriction Level (Day) : Voice Mail Port Toll Restriction Level (Night) 4113: Voice Mail Port Outgoing Line Access 4114: Outgoing Line Group Access : Number of Callout Attempts : Message Waiting Lamp (Yes) Unique Programming for Non-pager Message Notification : Wait Between Non-Pager Callout Attempts : Wait Between Busy Non-Pager Callout Attempts : Wait Between RNA Non-Pager Callout Attempts : Wait for Answer Non-Pager Callout Attempts Unique Programming for Digital Pager Message Notification : Digital Pager Callback Number : Delay in Dialing Digital Pager Callback Number : Wait Between Digital Pager Callout Attempts : Send Pager Callout Until Acknowledged : Music on Hold Source (5) : Subscriber Message Length : Message Playback Order : Message Retention : Number of Messages 32 IntraMail DSX Programmer s Quick Reference
37 IntraMail DSX Programmer s Quick Reference - IntraMail (Page 9 of 10) N Q S Feature Description Programming Message Waiting Lamp Multiple Company Greetings Next Call Routing Mailbox Quick Message Screened Transfer Subscriber Mailbox System Administrator System Administrator Mailbox The Ring/Message Lamp flashes when the user has new messages waiting in their mailbox. By assigning a unique Answer Table to each line, a single IntraMail system can provide individual greetings and dialing options for several companies. Provides callers with additional dialing options after they leave a message in an extension s mailbox (depending on the setting of the Next Call Routing Mailbox Dial Mode). Automated Attendant callers can dial a digit followed by an extension number to leave a message directly in a user s mailbox. To leave a Quick Message: Dial * + Leave message Similar to telephone system screened transfers in which the transferring party controls the transfer. The mailbox type normally used for telephone system extensions. The extension user that has IntraMail system administration capabilities : Message Waiting Lamp : IntraMail Answer Table Assignment Programming Subscriber Mailboxes : Next Call Routing Mailbox : Dialing Option Programming Announcement Mailboxes : Next Call Routing Mailbox : Repeat Count : Hang Up After 4231: Dial Action Table Digit Assignments (REC1 or REC2) : Non-Subscriber Message Length 4231: Dial Action Table Digit Assignment (1) : Screened Transfer Timeout : Station Mailbox Type (1) : Message Waiting Lamp : Subscriber Message Length : Non-Subscriber Message Length : System Administrator IntraMail System Re-initialization Log onto admin mailbox + SA Re-initializing IntraMail returns all 9011: System Initialization programmed options to their default values. To initialize: INTERCOM + #*#* + NECDSX HOLD HOLD DSX Programmer s Quick Reference IntraMail 33
38 IntraMail T U V Transfer to a UCD Group Undefined Routing Unscreened Transfer Voice Mail Overflow DSX Programmer s Quick Reference - IntraMail (Page 10 of 10) Feature Description Programming The Automated Attendant can transfer outside callers to UCD Group master numbers. A dial pad digit for which the Automated Attendant has no routing defined. Similar to telephone system unscreened transfers in which the transferring party immediately extends the call. Insures that IntraMail will pick up calls that don t go through. 4231: Dial Action Table Digit Assignment (1 or 2 to master number). 4231: Dial Action Table Digit Assignment (0) 4231: Dial Action Table Digit Assignment (2) : Transfer Recall Time Setting Up Group Ring DIL Overflow : Direct Termination in the Day (e.g., 600) : Direct Termination at Night (e.g., 600) : Enable Day Overflow (Yes) : Day Overflow Destination (700) : Enable Night Overflow (Yes) : Night Overflow Destination (700) : DIL No Answer Timer Setting Up UCD Group Overflow See Group Mailbox Setting Up DIL Overflow : Enable Day Overflow (Yes) : Day Overflow Destination (700) : Enable Night Overflow (Yes) : Night Overflow Destination (700) : DIL No Answer Timer Setting Up Key Ring Overflow : Direct Termination in the Day (CLEAR) : Enable Day Overflow (Yes) : Day Overflow Destination (700) : Direct Termination at Night (CLEAR) : Enable Night Overflow (Yes) : Night Overflow Destination (700) : Line No Answer Timer 34 IntraMail DSX Programmer s Quick Reference
39 DS-Series to DSX Program Cross Reference Cross Reference From DS-Series to DSX Cross Reference From DS-Series to DSX DS-Series to DSX Cross Reference Chart DS to DSX Programming Cross Reference Cross Reference DS Program DS Program Description DSX Program 0101 Class of Service Option Off Premise Call Forward Barge-in (intrusion) Camp-On to Busy Extension Internal Call Forwarding System Speed Dial Access Extended Ring Privacy Trunk (Line) Queuing Priority Forced Trunk Disconnect Camp-On to Busy Line Initiate All Call Page Access Page Zone Access Page Zone Access Page Zone Access Page Zone Access Page Zone Access Page Zone Access Page Zone Silent Monitor Flash for Single Line Sets ACD Supervisor Single Ring for Single Line Sets DS-Series to DSX Program Cross Reference 35
40 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program View System Alarms Automatic Hold Activate Night Mode Direct Trunk Access Remote Call Forwarding/Alternate Attendant Soft Keys Conversation Record CLID Display nd Call CLID (Extension Level Call Waiting Caller ID) rd Party Caller ID CLID Display Separator Forced Account Codes Verify Account Codes Forced Account Codes for Toll Calls Only Ring Type Configuration Extension Ring Override Key Ring Override SLT Special Dial Tone SLT High Voltage Message Waiting SLT FSK Message Waiting SLT Loop Disconnect Enhanced LND Day Walking Class of Service Night Walking Class of Service Extension Locking DND Override Unsupervised Conference Allow DID Calls DID Camp On Outgoing ANI Privacy Caller ID Alert Lamp Allow Name Programming Allow Language Programming Call Screening Tenant Option Programming Call Waiting (Camp-On) Tone Handsfree Reply on Intercom Calls Voice Announced Intercom Calls Automatic Handsfree Music On Hold MOH on Transfer Background Music Enable Account Codes in Speed Dial # Key to Enter Account Codes Account Code Toll Level View Account Codes Name Format CPRU Relay CPRU Relay Page Zone Assignment Door1 Relay Door1 Relay Page Zone Assignment Door2 Relay Door2 Relay Page Zone Assignment 36 DS-Series to DSX Program Cross Reference
41 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 0202 Ring Over External Page Options Background Music Over External Page Door Chime Over External Page Page Ring Volume External Page Ring Source (Type?) Extension UNA Ringing Over External Page Trunk Port UNA Ringing Option 0301 System Options (Part 1) Number of Operators Operator 1 Extension Operator 2 Extension Operator 3 Extension Operator 4 Extension Number of Digits in a System Speed Dial Code A-Law Companding CPU Baud Rate Fixed Baud Rate Modem Installed SMDR Port Print SMDR Header SMDR Language System Identification Company Name Company Phone Number System Type Software Version Time Date Daylight Savings Time Adjustment Time and Date Format Cross Reference 0401 System Timers Park Recall Modem Reserve Transfer Recall Intercom Inter-digit Meet-Me Conference Dialing Pause Page Duration Door Unlock DIL No Answer Trunk Revert Trunk Delay Ring Trunk Overflow Centrex Type Feature Key Delay ACD/UCD Overflow Number of Password Attempts Program Lockout Time Force Program Exit Auto Redial Retry Timer Auto Redial Busy Timer DS-Series to DSX Program Cross Reference 37
42 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 0402 Trunk Timers Camp-On Line Response Dial Tone Detect PBX/Centrex Flash Flash Disconnect Force Idle (Trunk Guard Time) PBX Pause Minimum Ring Detection Timer DP Make Timer DP Break Timer DP Interdigit Timer Manual DTMF Tone On Manual DTMF Tone Off Speed Dial DTMF Tone On Speed Dial DTMF Tone Off Loop Current Detection Time Far End Disconnect Minimum Single Ring Detection Timer Minimum Double Ring Detection Off Timer Maximum Double Ring Detection Off Timer Ringing Signal End Detect Timer Caller ID Detection Timer Ground Start Timer Pause Timer DP Mute Timer P.F. Recovery Detect Timer Station Timers Hold Recall Exclusive Hold Recall Camp-On Call Forward Ring No Answer Call Waiting Tone Interval Call Coverage Delay Hoof Flash Transfer Hook Flash Disconnect Number of Extended Rings Drop Pulse Send DTMF Detect Ring No Answer Hunt 0404 Analog Station Timers Loop Current Ringing Frequency Minimum Break Time Maximum Break Time Minimum Make Time Maximum Make Time Minimum Hookflash Time Maximum Hookflash Time Minimum Ground Flash Time Minimum Off-Hook Time Off-Hook Guard Time DS-Series to DSX Program Cross Reference
43 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program Dial Pulse Guard Timer Loop Disconnect Time Ring/MW Wait Period Time T1/E1 Trunk Timers Loop Detection Time Pause Timer Transmit Dial Pulse Break Time Transmit Dial Pulse Make Time Transmit Dial Pulse Interdigit Time Receive Dial Pulse Minimum Make Time Receive Dial Pulse Maximum Make Time Receive Dial Pulse Minimum Break Time Receive Dial Pulse Maximum Break Time Transmit Answer Time Receive Minimum Answer Time Receive Maximum Answer Time Receive Clear Signal Time Transmit Flash Time Receive Flash Minimum Time Receive Flash Maximum Time T1 Trunk Timers Mimimum Ring Detection Time Single Ring Minimum Detection Time Double Ring Minimum Off Time Double Ring Maximum Off Time Ring Stop Detection Time Transmit Wink Time Receive Wink Minimum Time Receive Wink Maximum Time Transmit Remove Ring Time Cross Reference 0407 E1 Trunk Timers Forced Release Time Transmit Double Answer Time Receive Double Answer Minimum Time Receive Double Answer Maximum Time Transmit Seize Acknowledge Time Receive Seize Acknowledge Minimum Time Receive Seize Acknowledge Maximum Time Transmit Digit Acknowledge Time Receive Digit Acknowledge Time Receive Digit Acknowledge Minimum Time Receive Digit Acknowledge Maximum Time Receive Meter Pulse Minimum Time Receive Meter Pulse Maximum Time Receive Line Block Minimum Time Receive Line Block Recover Time Transmit Clear Signal Time Transmit Seize Signal Time 0408 E1 MFC Timers Group A Response Time Group A Tone Complete Time DS-Series to DSX Program Cross Reference 39
44 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program Group B Response Time Group B Tone Complete Time Group C Response Time Group C Tone Complete Time Group I Signal Time Group I Tone Complete Time Group II Signal Time Group A Pulse Time Numbering Plan Digit 0 Options Digit 1 Options Digit 2 Options Digit 3 Options Digit 4 Options Digit 5 Options Digit 6 Options Digit 7 Options Digit 8 Options Digit 9 Options Single Digit Access 0502 Station Extension Assignments Trunk Extension Assignments Extension Swap Utility ACD/UCD Master Extension Numbers and Names Group Number Hunt Group Master Number Overflow Destination Name Hunt Group Ring Type Ring Group Master Extension Numbers and Names Group Number Name Extension Number Ring Group Ring Type Configure Toll Level Options Program Toll Restriction Initialize Toll Restriction Toll Restriction Level Active Dial Pad N11 Dialing Dialing International (011) Dialing Equal Access (101X + XXX) Dialing XXX Equal Access Dialing NPA/NXX Dialing 3-Digit Table NPA + NXX Dialing 6-Digit Table DS-Series to DSX Program Cross Reference
45 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 0605 NPA/NXX Dialing 3-Digit Table NPA + NXX Dialing 6-Digit Table PBX Access Codes Table Selectable Display Messages Trunk Port Description Trunk Circuit Type Trunk Extension Number Trunk Name Trunk Transmit Gain Trunk Receive Gain Trunk Class of Service Assignment PBX Line Disable Forced Account Codes Loop Length Trunk Toll Restriction Level Override Extension Toll Restriction Print SMDR Caller ID ANI/DNIS (DS2000 Only) ANI Delimiter (DS2000 Only) Number of ANI digits (DS2000 Only) Voice Mail Caller ID XX Dial Tone Detection E1 Signaling Type (DS2000 Only) MFC Dialing Type (DS2000 Only) Enable MFC GB (DS2000 Only) Store and Forward Cross Reference 1002 Trunk Groups Trunk Group XX Order Number XX 1003 Trunk Options Call Pickup Group Direct Termination (Day) Activate Overflow during the Day Day Overflow Destination Direct Termination (Night) Activate Overflow at Night Night Overflow Destination Day Ring Type Night Ring Type Delay Ring Type MOH Source Tandem Trunk Answer Table Dial 9 Group (DS2000 Only) Extension's Operator (DS2000 Only) Line Group Access XX 1005 Trunk Caller ID Logging Group XX DS-Series to DSX Program Cross Reference 41
46 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1006 Trunk Line Access System Speed Dial Numbers System Speed Dial Bin XX Line/Group/ICM XX System Speed Dial Number XX System Speed Dial Name XX 1201 Verified Account Codes Table XX 1301 Caller ID Group Configuration XX 1302 Caller ID Outbound Line/Group Digit Local Calls Home Area (HPNA) Codes XX 1304 Home Area (HPNA) Exception List XX 1305 Foreign Area (FPNA) Exception List Data XX 1401 Number of DID Digits DID Translation Table DID MFC Dialing Category Programmable Function Key Assignments Undefined Switched Loop Key Fixed Loop Key Line Key Park Orbit Key Hotline Key Call Coverage Immediate Ring Call Coverage No Ring Call Coverage Delay Ring Group Pickup Immediate Ring Group Pickup No Ring Group Pickup Delay Ring Page Zone Key System Speed Dial Key Personal Speed Dial Key Call Timer Key Voice Mail Record Key Night Key Data Key Split Key ICM Directory Key ACD Log On Key Reverse Voice Over Key Message Center Key Save Key Account Code Key Call Forwarding Headset Key DS-Series to DSX Program Cross Reference
47 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1702 Personal Speed Dial Key Personal Speed Dial Bin XX Personal Speed Dial Number XX Personal speed Dial Name XX 1703 DSS Key Assignment Key Number XX BLF Extension Assignment XX 1704 DSS Console Key Assignment Undefined Line Key Park Orbit Key Hotline Key Call Coverage Immediate Ring Call Coverage No Ring Call Coverage Delay Ring Group Pickup Immediate Ring Group Pickup No Ring Group Pickup Delay Ring Page Zone Key System Speed Dial Key Personal Speed Dial Key Voice Mail Record Key Night Key Data Key Split Key ICM Directory Key ACD Log On Key Reverse Voice Over Key Message Center Key Save Key Account Code Key Call Forwarding Headset Key Cross Reference 1705 Soft Key Configuration XX 1801 Extension Port Description Extension Circuit Type Extension Numbering Extension Name DSS Type DSS Block Number Door Chime Relay Owner Extension Class of Service Assignment Extension Toll Level Day Extension Toll Level Night Access Level DID Station Intercept Destination DID Station Intercept DS-Series to DSX Program Cross Reference 43
48 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1802 Extension Options (Part 1) Do Not Disturb Ring Group Number Call Pickup Group Number Privacy Release Group Off-Hook Signaling for Intercom Calls Off-Hook Signaling for CO Calls Handsfree Reply on Intercom Calls Automatic Handsfree Busy Lamp Field Line Dial Up Station's Dial 9 Group Retain Trunk Volume Setting Key Access to Outbound Lines Page Zone Member BGM Extension's Operator Ring Down Destination Speed Dial Block Answering Machine Outgoing ANI ID (DS2000 Only) 1803 Extension Line Access Assignments Access Option Extension Trunk Group Access Trunk Group Access Ring Assignments Ring Assignment Ring Type Configuration Day Ring Type Night Ring Type Delay Ring Type Initialize Ring Type 1807 Extension Features (Part 2) Station Voice Announced Icm Calls Headset Voice Announced Icm Calls Paging Through Speaker Headset Ringing Line Preference Hunt Type Hunt Destination Hunt master Number Prime Line Type Prime Line Key Prime Line Trunk/Group PIN Code Walking Class of Service Security Code xx Caller ID Log Type Caller ID Personal Records Caller ID Logging Group Display Language DS-Series to DSX Program Cross Reference
49 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1808 IntraMail Subscriber Mailbox Options Extension Number Mailbox Type Mailbox Active Number of Messages Message Playback Auto Erase/Save of Messages Message Retention Recording Conversation Beep Message Waiting Lamp Auto Attendant Do Not Disturb Forced Unscreened Transfer Auto Time Stamp System Administrator Dialing Option Next Call Routing Mailbox Directory List Number Voice Mail Setup Voice Mail Type Voice Mail Master Extension No Voice Mail Options (Part 1) Name Class of Service Toll Restriction Level (Day) Toll Restriction Level (Night) Operator Dial 9 Group Outgoing Trunk Group Access XX Cross Reference 8003 Voice Mail Options (Part 2) Trunk Number XX Trunk Access Type XX 8004 IntraMail System Options Subscriber Message Length Non-Subscriber Message Length Message Backup/Go Ahead Time Fax Extension Digital Pager Callback Number Delay in Dialing Digital Pager Callback Number Wait Between Digital Pager Callout Attempts Wait Between Non-Pager Callout Attempts Wait Between Busy Non-Pager Callout Attempts Wait Between RNA Non-Pager Callout Attempts Wait for Answer Non-Pager Callout Attempts Number of Callout Attempts Send Pager Callout Until Acknowledged DS-Series to DSX Program Cross Reference 45
50 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 8005 IntraMail Master Mailbox Options Mailbox Number Mailbox Type Mailbox ACtive Minimum Number of Letters Required Directory List Number to Use Extension Name Match Unscreened or Screened Transfer Screened Transfer Timeout Time Limit for Dialing Commands Fax Detection Next Call Routing Mailbox IntraMail Routing Mailboxes Mailbox Number Mailbox Type Mailbox Active Dial Action Table Screened Transfer Timeout Time Limit for Dialing Commands Fax Detection Next Call Routing Mailbox Repeat Count Hang Up After Minimum Number of Letters Required Directory List Number to Use Extension Name Match Unscreened or Screened Transfer Screened Transfer Timeout Time Limit for Dialing Commands Fax Detection Next Call Routing Mailbox IntraMail Answer Tables Answer Table Answer Schedule Override Override Mailbox Default Mailbox Next Answer Table Schedule Entry XX Schedule Type XX-XX Type 1: (Day of the Week) Routing Mailbox Number XX-XX Day of the Week XX-XX Schedule Start Time XX-XX Schedule Stop Time XX-XX Type 2: (Range of Days) Routing Mailbox Number XX-XX Schedule Start Day XX-XX Schedule End Day XX-XX Schedule Start Time XX-XX Schedule Stop Time XX-XX 46 DS-Series to DSX Program Cross Reference
51 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program Type 3: (Range of Days) Routing Mailbox Number XX-XX Schedule Run Date XX-XX Schedule Start Time XX-XX Schedule Stop Time XX-XX 8008 IntraMail Dial Action Tables Digit XX-01 Digit XX-02 Digit XX-03 Digit XX-04 Digit XX-05 Digit XX-06 Digit XX-07 Digit XX-08 Digit XX-09 Digit XX-10 Digit * XX-11 Digit # XX-12 TIMEOUT XX Copy Command X Ring Tone Setup Initialize Ring Tone # X Frequency # X Frequency # X Modulation X Cross Reference 9804 Initialize Caller ID Log Utility Reset Station Port Set Up Stations (DS1000) 9902 Set Up Stations (DS2000) Slot? Install Swap Remove Ports 9903 Set Up Trunks (DS1000) 9903 Set Up Trunks (DS2000) 9904 T1/E1 Configuration Clock Control Transmit Pulse Amplitude Frame Type Zero Suppression Number of PCM Channels Loopback DS-Series to DSX Program Cross Reference 47
52 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 9905 Password Database Save Database Load PC Card Erase Utility 9988 DS1000 Database Transfer Utility 9998 Regional Defaults 9999 System Initialization DS-Series to DSX Program Cross Reference
53 DSX Program List DSX Program List DSX Program List System Options: xx-Configuration 100x-System 1001-Version : System Type : Software Version : DSP Version 101x-ID 1011-Name : System Name : Telephone Number Name Programming Chart 102x-Time 1021-Set Time and Date : System Time : System Date 1022-Daylight Savings Time : Automatic Daylight Savings Time Setting 1023-Internet (Network Time Server [NTS]) : Network Time Server Name 103x-Programming 1031-Password Entry : New Password 11xx-CPU 110x-I/O 1101-RS232 Settings DSX Program List DSX Program List 49
54 DSX Program List : Baud Rate 1102-Modem Settings TBD 1103-USB Settings TBD 1104-Ethernet Setup : System IP Address : System Subnet Mask : Default Gateway 111x-Tones 1111-DTMF Setup : Manual DTMF Tone On : Manual DTMF Tone Off : Speed Dial DTMF Tone On : Speed Dial DTMF Tone Off 12xx-Slots 120x-Stations 1201-Type (Station Card Type) : Card Type 1202-Ports (Primary Station Ports) : Primary Station Port Assignment 1203-Secondary Station Ports : Secondary Station Port Assignment 121x-Lines 1211-Lines (Line Card Type) : Card Type 1212-Ports : Line Port Assignment 1213-T1/E1 Card Setup : Number of PCM Channels : Clock Control : Transmit Pulse Amplitude : Framer Type : Zero Suppression : Loopback Mode 13xx-Numbering 130x-Dial Plan 1301-Digits 1301-[01-10]: Function Type 1301-[01-10]: Expected Number of Digits 131x-Extensions 1311-Stations : Station Extension Number 1312-Voice Mail Ports : Voice Mail Extension Number 1313-Lines : Line Extension Number 1314-Ring Groups : Ring Group Master Extension Number 1315-UCD Groups : UCD Group Master Extension Number 14xx-COS (Class of Service) 50 DSX Program List
55 DSX Program List 140x-Station 1401-Features : System Speed Dial Access : Extended Ring : Privacy : ACD Supervisor : Soft Keys : Conversation Record : DND Override : Receive DID Calls : Receive DID Camp-On : Name Programming : Language Programming : Call Screening : Hotline Automatic Transfer 1402-Access : Forced Line Disconnect : Barge In (Intrusion) : Camp-On to Busy Extension : Silent Monitor : Activate Night Mode : Direct Line Access : Remote Call Forwarding 1403-SLT s (Single Line Telephone Options) : Flash for Single Line Set : Single Ring for Single Line Set : Special Dial Tone for Single Line Set : High Voltage Message Waiting Lamp for Single Line Set : FSK Message Waiting Lamp for Single Line Set : Loop Disconnect for Single Line Set 1404-Caller ID : Caller ID Display : Second Call Caller ID : Third Party Caller ID : Caller ID Display Separator : Outgoing ANI Privacy : Caller ID Alert Lamp 1405-Distinctive Ringing : Ring Type Configuration : Station Ring Override : Key Ring Override 1406-Call Forwarding Options : Call Forwarding Off-Premises : Internal Call Forwarding 1407-Paging : Make All Call Page : Make Page Into Zone : Make Page Into Zone : Make Page Into Zone : Make Page Into Zone : Make Page Into Zone : Make Page Into Zone 6 DSX Program List DSX Program List 51
56 DSX Program List : Make Page Into Zone 7 141x-Line 1411-Access : Camp-On to Busy Lines : Line Queue Priority : Automatic Hold : Enhanced Last Number Redial : Unsupervised Conference 1412-Toll Restriction : Walking Class of Service (Day) : Walking Class of Service (Night) : Station Locking : Forced Account Codes : Verified Account Codes : Account Codes for Toll Calls Only 15xx-Options 150x-Operators 1501-Setup : Number of Operators 1502-Assignments : Operator Number : Operator Number : Operator Number : Operator Number 4 151x-Stations 1511-Display : Name Format : Clock Display Format 1512-Calls : Automatic Handsfree : Call Waiting Tones 1513-Intercom : Intercom Voice Announcements : Handsfree Reply (Handsfree Answerback) 152x-MOH/BGM 1521-Setup : Enable Music on Hold : Music on Hold for Transferred Calls : Background Music Source : Background Music over External Page : Audio Input 1 Gain Setting : Audio Input 2 Gain Setting 153x-Paging 1531-Setup : External Page Ring Type : Extension Ring Over External Page : External Page Ring Volume : Door Chime Over External Page : External Page Gain 1532-Ring Control 1532-[01-64]: External Page Line Ringing 154x-SMDR (Station Message Detail Recording) 52 DSX Program List
57 DSX Program List 1541-Setup : SMDR Port : Print SMDR Headers : SMDR Language 155x-Account Codes 1551-Setup : Dial # to Enter Account Codes : Allow Account Codes in Speed Dial Bins : Show Account Codes on Telephone Display : Account Code Toll Restriction Level 16xx-Timers 160x-Feature Timers 1601-Incoming Call Timers : Line No Answer Timer : DIL No Answer Timer : Call Forward No Answer Timer : UCD No Answer Timer 1602-Outgoing Call Timers : Interdigit Timer : Line Response Timer : Dialtone Detect Timer : Dial Pause Timer : CO Busy Out Timer : Repeat Redial Timer : Repeat Redial Busy Timer 1603-Recall Timers : Transfer Recall Timer : Hold Recall Timer : Exclusive Hold Recall Timer : Park Orbit Recall Timer 1604-Station Timers : Delay Ring Timer : Call Coverage Delay Ring Timer : Extended Ringing Timer 1605-Control Timers : Page Duration Timer : Meet Me Conference Join Timer : Door Relay Unlock Timer : Forced Program Exit Timer : Backlight Idle Timer 161x-COI (Analog Line) Timers 1611-Incoming : Minimum Ring Detect Timer : Minimum Single Ring Detection Timer : Minimum Double Ring Detection Off Timer : Maximum Double Ring Detection Off Timer : Ringing Signal End Detection Timer : Caller ID Detection Timer 1612-Outgoing : DP Break Timer : DP Make Timer : DP Interdigit Timer DSX Program List DSX Program List 53
58 DSX Program List : PBX/Centrex Flash Timer : Flash Disconnect Timer : Ground Start Timer : Shunt Pause Timer 1613-Loop Control : Loop Current Detection Timer : Far End Disconnect Timer : Power Failure Recovery Detect Timer 162x-SLI (Analog Single Line) Timers 1621-Incoming : Minimum DP Break Timer : Maximum DP Break Timer : Minimum DP Make Timer : Maximum DP Make Timer : Minimum Hookflash Timer : Maximum Hookflash Timer : Minimum Off Hook Timer : Dial Pulse Guard Timer : Off Hook Guard Time 1622-Outgoing : Loop Disconnect Timer : Ring/MW Wait Period Time 163x-T1/E1 Timers 1631-Incoming : Receive Loop Detection Timer : Receive Dial Pulse Minimum Break Timer : Receive Dial Pulse Maximum Break Timer : Receive Dial Pulse Minimum Make Timer : Receive Dial Pulse Maximum Make Timer : Receive Minimum Flash Timer : Receive Maximum Flash Timer : Receive Minimum Clear Signal Timer 1632-Outgoing : Transmit Dial Pulse Break Timer : Transmit Dial Pulse Make Timer : Transmit Dial Pulse Interdigit Timer : Transmit Flash Timer : Transmit Clear Signal Timer 164x-T1 Specific Timers 1641-Ring Detect : Minimum Ring Detect Timer : Single Ring Minimum Detection Timer : Double Ring Minimum Detection Timer : Double Ring Maximum Detection Timer : Ring Stop Detection Timer 1642-Call Control : Transmit Wink Timer : Receive Minimum Wink Timer : Receive Maximum Wink Timer : Ground Start Remove Ring Timer 165x-E1 Specific Timers 1651-TX (Transmit Timers) 54 DSX Program List
59 DSX Program List : Transmit Seize Acknowledge Timer : Transmit Digit Acknowledge Timer : Transmit Answer Timer : Transmit Forced Clear Signal Timer : Transmit Seize Signal (BZL) Timer : Transmit Double Answer (BZL) Timer 1652-RX (Receive Timers) : Receive Minimum Seize Acknowledge Timer : Receive Maximum Seize Acknowledge Timer : Receive Minimum Digit Acknowledge Timer : Receive Maximum Digit Acknowledge Timer : Receive Minimum Answer Timer : Receive Maximum Answer Timer : Receive Minimum Meter Pulse Timer : Receive Maximum Meter Pulse Timer : Receive Minimum Double Answer (BZL) Timer : Receive Maximum Double Answer (BZL) Timer : Receive Minimum Line Block Timer : Receive Line Block Recover Timer 1653-MFC Incoming Timers : GI Signal Timer : GI Tone Complete Timer : GII Signal Timer : GA Pulse Response Timer 1654-MFC Outgoing Timers : GA Response Timer : GA Tone Complete Timer : GB Response Timer : GB Tone Complete Timer : GC Response Timer : GC Tone Complete Timer 17xx-Speed Dial (System) 170x-Setup 1701-Format : Number of System Speed Dial Bins 1702-Assignment (System Speed Dial Assignment) 1702-[ ]: Select System Speed Dial Bin to Program 1702-[ ]: System Speed Dial Bin Type 1702-[ ]: System Speed Dial Bin Line 1702-[ ]: System Speed Dial Bin Group 1702-[ ]: System Speed Dial Bin Number 1702-[ ]: System Speed Dial Bin Name DSX Program List DSX Program List 55
60 DSX Program List Stations: xx-Configuration 210x-Setup 2101-Type : Station Type : Station Name : Station Display Language : Door Chime Selection : Outgoing ANI ID : Door Relay Assignment 2102-Access : Class of Service : Station Toll Level (Day) : Station Toll Level (Night) : User Programming Access Level : Station PIN Code 2103-Ringing : Day Ring Type : Night Ring Type : Delay Ring Type : Station s Intercom Ring Tone : Station s Ring Group Ring Tone : Station s Recall Ring Tone : Station s Ring A Tone : Station s Ring B Tone : Station s Ring C Tone 2104-Display : Backlight Brightness While Active : Backlight Brightness While Idle : Key Pad Illumination 211x-Options 2111-Features : Allow Do Not Disturb : Allow Background Music : Enable DSS/BLF Keys : Ringing Line Preference : Key Access for Outside Lines : Line Dial Up : Retain Line Volume Setting : Answering Machine : Personal Speed Dial 2112-Speaker Control : Automatic Handsfree : Headset Mode : Voice Announcements Through Speaker : Voice Announcements in Headset Mode : Handsfree Reply (Handsfree Answerback) : Paging Through Speaker 2113-Groups : Dial 9 Group 56 DSX Program List
61 DSX Program List : Ring Group : Pickup Group : Privacy Group : Page Group (Zone) 2114-Off Hook Options : Prime Line Type : Prime Line Key : Prime Line Line : Prime Line Group : Station Ring Down Type : Station Ring Down Destination : Station s Operator Extension Number 2115-Hunting and Overflow Options Sample Hunt Group Programming : Hunt Type : Hunt Destination : UCD Group Master Number : DID Station Intercept Type : DID Station Intercept Destination 2116-Off Hook Signaling Options : Off Hook Signaling for Incoming Intercom Calls : Off Hook Signaling for Calls from Hotline Partner : Off Hook Signaling for Incoming Outside Calls 2117-Call Logging (Caller ID Logging) : Caller ID Log Type : Caller ID Log Size : Caller ID Log Group 212x-Keys 2121-Feature Keys 2121-[01 to 24]: Feature Key Codes 2121-[01 to 24]: Feature Key Data 2122-Ring Override (Key Ring Override) 2122-[01 to 24]: Key Ring Override 2123-BLF (DSS Keys) 2123-[01-24]: DSS/BLF Key Assignments 2124-Soft Keys (Idle Menu Soft Keys for Super Display) 2124-[01-12]: Idle Menu Soft Key Assignments (Super Display) 213x-Access 2131-Lines 2131-[01-64]: Line Access 2132-Ringing 2132-[01-64]: Line Ringing 2133-Line Groups 2133-[01-64]: Line Group Access 214x-IntraMail (Station Mailbox) 2141-Type : Station Mailbox Type 2142-Setup : Number of Messages : Message Retention : System Administrator : Station Mailbox Voice Prompt Language DSX Program List DSX Program List 57
62 DSX Program List 2143-Options : Message Playback Order : Auto Erase/Save of Messages : Auto Time Stamp : Message Waiting Lamp : Recording Conversation Beep 2144-Auto-Attendant (Automated Attendant) : Auto Attendant Do Not Disturb : Forced Unscreened Transfer : Dialing Option : Next Call Routing Mailbox : Directory List Number 215x-Speed Dial (Personal) 2151-Assignment (Personal Speed Dial Bin Assignment) 2151-[01-20]: Personal Speed Dial Bin Type 2151-[01-20]: Personal Speed Dial Bin Line 2151-[01-20]: Personal Speed Dial Bin Group 2151-[01-20]: Personal Speed Dial Bin Number 2151-[01-20]: Personal Speed Dial Bin Name 22xx-Ring Groups 220x-Setup 2201-Identification : Ring Group Name : Ring Group Incoming Ring Type 221x-IntraMail (Ring Group Mailbox) 2211-Type : Mailbox Type : Routing Mailbox Number 2212-Setup : Number of Messages : Message Retention : System Administrator : Ring Group Mailbox Voice Prompt Language 2213-Options : Message Playback Order : Auto Erase/Save of Messages : Auto Time Stamp : Message Waiting Lamp : Recording Conversation Beep 2214-Auto-Attendant (Automated Attendant) : Auto Attendant Do Not Disturb : Forced Unscreened Transfer : Dialing Option : Next Call Routing Mailbox : Directory List Number 23xx-UCD Groups 230x-Setup 2301-Identification : UCD Group Name : UCD Group Incoming Ring Type 2302-Options : UCD Group Overflow Destination 58 DSX Program List
63 DSX Program List 231x-IntraMail (UCD Group Mailbox) 2311-Type : UCD Group Mailbox Type : UCD Group Routing Mailbox Number 2312-Setup : Number of Messages : Message Retention : System Administrator : UCD Group Mailbox Voice Prompt Language 2313-Playback : Message Playback Order : Auto Erase/Save of Messages : Auto Time Stamp : Message Waiting Lamp : Recording Conversation Beep 2314-(Auto-Attendant) Automated Attendant : Auto Attendant Do Not Disturb : Forced Unscreened Transfer : Dialing Option : Next Call Routing Mailbox : Directory List Number 24xx-DSS Consoles 240x-Setup 2401-Config (DSS Console Configuration) : DSS Owner 2402-Keys (DSS Console Keys) 2402-[01-60]: DSS Console Key Codes 2402-[01-60]: DSS Console Key Data 25xx-Text Messages (Selectable Display Messaging) 250x-Setup 2501-Text 2501-[01-16]: Selectable Display Messages Name Programming Chart DSX Program List DSX Program List 59
64 DSX Program List Lines: xx-Configuration 310x-Setup 3101-Type : Line Type : Line Name : DTMF Dialing : PBX Line : E1 Signaling Type : MFC Signaling Type 3102-Access : Line Class of Service : Line Toll Level 3103-Settings : Transmit Gain : Receive Gain : Loop Length : Tandem Calls : Music On Hold Source 311x-Options 3111-Features : Disable Forced Account Codes : Override Extension s Toll Level : Dial Tone Detection : Enable MFC Group B : Store and Forward : Station Message Detail Recording 3112-Termination : Direct Termination in the Day : Enable Day Overflow : Day Overflow Destination : Direct Termination at Night : Enable Night Overflow : Night Overflow Destination 3113-Ringing : Pickup Group Assignment : Day Ring Type : Night Ring Type : Delay Ring Type 312x-Caller ID 3121-Settings : Caller ID Type : ANI/DNIS Format : ANI/DNIS Delimiter : Number of ANI Digits 3122-Groups 3122-[01-08]: Caller ID Group Membership 313x-Voice Mail 3131-Settings : Pass Caller ID to Voice Mail 60 DSX Program List
65 DSX Program List : IntraMail Answer Table Assignment : Line Voice Prompt Language 314x-TIE Line 3141-Dialing : Tie Line Caller s Outbound Dial 9 Group : Tie Line Caller s Operator Extension 3142-Line Access 3142-[01-64]: Tie Line Caller s Outbound Line Access 3143-Group Access 3143-[01-64]: Tie Line Caller s Outbound Line Group Access 32xx-Groups 320x-Setup 3201-Order 3201-[01-64]: Line Group 33xx-DID (Direct Inward Dialing) 330x-Setup 3301-Options : Number of DID Digits 3302-Translations DID Example: Routing DID Block Default Routing Programming Ranges and Exceptions : Incoming DID Digits : Day Translation Destination : Night Translation Destination : MFC Category 34xx-PBX 340x-Setup 3401-Codes : PBX Access Code Digits 35xx-Toll Restriction 350x-Setup 3501-Type : Toll Restriction Country Type : Emergency Number 351x-Options 3511-Settings : Active Key Pad 3512-U.S. Dialing : Allow 0 + XXX Operator Assisted Dialing : Allow XXX International Dialing : Allow 101x Equal Access Dialing : Allow N11 Dialing 3513-International Dialing : 0 + x Dialing : 0 + x Offset 352x-1010-XXX / Local XXX (Equal Access Dialing) 3521-Table Options : Initialize Table : Table Type (Allow or Deny) 3522-Table Entries 3522-xx: Table Data DSX Program List DSX Program List 61
66 DSX Program List 353x-1+XXX / TBL-A XXX (NPA/NXX Dialing 3-Digit Table) 3531-Table Options : Initialize Table : Table Type (Allow or Deny) 3532-Table Entries 3532-xx: Table Data 354x-1+XXX-XXX / TBL-A XXXXXXX (1 + NPA + NXX Dialing 6-Digit Table) 3541-Table Options : Initialize Table : Table Type (Allow or Deny) 3542-Table Entries 3542-xx: Table Data 355x-XXX / TBL-B-XXX (NPA/NXX Dialing 3-Digit Table) 3551-Table Options : Initialize Table : Table Type (Allow or Deny) 3552-Table Entries 3552-xx: Table Data 356x-XXX-XXX / TBL-B XXXXXX (NPA + NXX Dialing 6-Digit Table) 3561-Table Options : Initialize Table : Table Type (Allow or Deny) 3562-Table Entries 3562-xx: Table Data 36xx-AC Codes (Verified Account Codes Table) 360x-Setup 3601-Codes 3601-xx: Verified Account Code Data 37xx-Caller ID (System-Wide Options) 370x-Log Groups (Caller ID Logging Groups) 3701-Setup 3701-[01-08]: Caller ID Logging Group Size 371x-Callback 3711-Route : Caller ID Callback Route Type : Caller ID Callback Line : Caller ID Callback Group 3712-Treatment Options (Caller ID Callback Dial Treatment Options) : Initialize Caller ID Dial Treatment Tables : 10-Digit Local Calls : Home Area Code Exception List Type 3713-Home NPA s (Home Area Code Table) 3713-[01-16]: Home Area Code Table Data 3714-HNPA Exceptions (Home Area Code Exception List Table) 3714-[01-96]: Home Area Code Exception List Table Data 3715-FNPA Exceptions (Foreign Area Code Exception List Table) 3715-[01-96]: Foreign Area Code Exception List Table Data 62 DSX Program List
67 DSX Program List Voice Mail Options: xx-Configuration 410x-System (Voice Mail System Options) 4101-Type : Voice Mail Type : Voice Mail Master Number 411x-Ports (Voice Mail Port Setup) 4111-Options (Voice Mail Port Options) : Voice Mail Port Name : Voice Mail Port Class of Service : Voice Mail Port Toll Restriction Level (Day) : Voice Mail Port Toll Restriction Level (Night) Name Programming Chart 4112-Off Hook (Voice Mail Port Off Hook Options) : Outgoing Dial 9 Group : Operator s Extension 4113-Line Access (Voice Mail Port Outgoing Line Access) 4113-xx: Outgoing Line xx Access 4114-Group Access (Outgoing Line Group Access) 4114-xx: Outgoing Line Group xx Access 42xx-IntraMail 420x-Options 4201-Messages (IntraMail Message Options) : Outgoing Message Length : Incoming Message Length : Message Backup/Go Ahead Time 4202-Notification (Message Notification Options) : Wait Between Non-Pager Callout Attempts : Wait Between Digital Pager Callout Attempts : Wait Between Busy Non-Pager Callout Attempts : Wait Between RNA Non-Pager Callout Attempts : Wait for Answer Non-Pager Callout Attempts : Number of Callout Attempts : Send Pager Callout Until Acknowledged : Digital Pager Callback Number : Delay in Dialing Digital Pager Callback Number 4203-Voice Prompts (Active System Voice Prompt Languages) : Primary Voice Prompt Language : Secondary Voice Prompt Language 421x-Answer Table 4211-Setup (Answer Table Setup) : Default Mailbox : Answer Schedule Override : Override Mailbox : Next Answer Table 4212-Schedule (Schedule Setup) 4212-[01-10]: Schedule Type 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Start Day 4212-[01-10]: Schedule End Day DSX Program List DSX Program List 63
68 DSX Program List 4212-[01-10]: Schedule Run Date 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time Type 1 (Day of Week) Schedule Example Type 2 (Range of Days) Schedule Example Type 3 (Date) Schedule Example 422x-Routing Mailbox 4221-Setup (Routing Mailbox Setup) : Routing Mailbox Type : Routing Mailbox Voice Prompt Language 4222-Routing Options : Dial Action Table : Time Limit for Dialing Commands : Screened Transfer Timeout : Fax Detection : Fax Extension 4223-Announcement Opts (Announcement Mailbox Options) : Repeat Count : Hang Up After : Next Call Routing Mailbox 4224-Directory Options (Directory Dialing Mailbox Options) : Directory List Number to Use : Time Limit for Dialing Commands : Screened Transfer Timeout : Extension Name Match : Minimum Number of Letters Required : Transfer Options : Next Call Routing Mailbox : Fax Detection : Fax Transfer Extension 423x-Dial Actions (Dial Action Table Options) 4231-Digit Assignment : Digit xx Action : Digit xx Routing Data STRF Action - Screened Transfer (1) UTRF Action - Unscreened Transfer (2) REC1 Action - Quick Message With Greeting (3) REC2 Action - Quick Message Without Greeting (4) LOGON Action - Log Onto Voice Mail (5) Hang Up Action (6) GOTO Action - Go to Mailbox (7) UND Action - Undefined Routing (0) Digits Caller Dialed Digits Ignore Digits No Routing Pause 64 DSX Program List
69 DSX Program List Maintenance Options: xx-Utilities 900x-Reset (Reset Utilities) 9001-System (System Reset) : System Reset 9002-Station (Station Reset) : Station Reset 901x-Initialize (Initialize Utilities) 9011-System (Initialize System) : System Initialization 9012-Toll Restrictions (Initialize Toll Restriction) : Initialize Toll Restriction 9013-CID Logs (Initialize Caller ID Logs) : Initialize Caller ID Logs 9014-Ring Tones (Initialize Ring Tones) : Initialize Ring Tones 902x-Copy 9021-Station Copy : Station Copy 9022-Line Copy : Line Copy 903x-Swap Ports 9031-Station Swap : Station Swap 9032-Line Swap : Line Swap 904x-Backup/Restore 9041-Backup : Backup to CompactFlash 9042-Restore : Restore from CompactFlash DSX Program List DSX Program List 65
70 DSX Program List 66 DSX Program List
71 NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT Tel: Fax: Other Important Telephone Numbers Sales: Customer Service: Customer Service FAX: Technical Service: Discontinued Product Service: Technical Training: Emergency Technical Service (After Hours): (Excludes discontinued products)
72 NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT TEL: FAX: ( ) June 9, 2006, Rev 4 Printed in U.S.A.
DSX Telephone Feature Handbook. Empowered by Innovation. P/N 1093099 Rev 2, June 2006 Printed in U.S.A. 01.00.00. Introduction Telephone Features
Empowered by Innovation Introduction Telephone Features Features DSX Telephone Feature Handbook P/N 1093099 Rev 2, June 2006 Printed in U.S.A. 01.00.00 This manual has been developed by NEC Unified Solutions,
Empowered by Innovation. Introduction. Features. IntraMail. IntraMail Feature Handbook. P/N 1093098 Rev 2, June 2006 Printed in U.S.A. 01.00.
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