Using BroadWorks Remote Office on Yealink IP Phone with BroadSoft UC One. September 28 2013 Document Version: V1.0



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Transcription:

Using BroadWorks Remote Office on Yealink IP Phone with BroadSoft UC One 1 September 28 2013 Document Version: V1.0

Document Revision History Version Change Log 1.0 Edited and published document. 2 2

Requirements for BroadWorks and IP phone BroadWorks (UC ONE) software version: R17.0/R17.sp1/R17.sp2/R17.sp3/R17.sp4 R18.0/R18.sp1 R19.0/R19.sp1 Firmware version on IP Phones: T19(P): 31.71.xx.xx T20(P): 9.71.xx.xx T21(P): 34.71.xx.xx T22(P): 7.71.xx.xx T26(P): 6.71.xx.xx T28(P): 2.71.xx.xx T42(G):29.71.xx.xx T46(G):28.71.xx.xx W52P: Not supported VP530(P): 23.70.xx.xx T32(G): Please contact support@yealink.com T38(G): Please contact support@yealink.com 2

You will learn 1 Application Scenarios 2 Configuration on BroadWorks&BTBC 3 Configuration on Yealink phone 4 Feature show 5 Notes 3

1 Application scenarios Remote Office Remote office feature allows you to use an off-site phone, for example, your home phone, your mobile phone or even a hotel phone, as your business phone. When remote office feature is enabled, all incoming calls to your IP phone are forwarded to the remote phone number. 4

2 Configuration on BroadWorks 1. Go to the Sequential Ring setting page Configuration Path: Group->User->Call Control-> Remote Office 1 2 3 5

2 Configuration on BroadWorks 2. To add an remote number to an user Configuration Path: Group->User->Incoming Calls-> Remote Office 1 2 6

3 Configuration on Yealink IP Phones 1. 3 ways to configure Sequential Ring on IP Phones: Access Portal Availability How to access? Phone LCD portal Not Available Web portal Available Log in by IP address: *Username/password are admin/admin by default Auto Provisioning Available Use DMS or 3 rd party provision tool 7

3 Configuration on Yealink IP Phones Get the XSI information 1. Host Server: The Host Server is your Broadworks Web Portal management address.for example: ews1.iop1.broadworks.net 2. XSI User ID: The User ID is in the profile of the User ID. It should contain the whole SIP URI. For example:2404982735@as.iop2.broadworks.net 3. The Password is the Broadworks Web Portal access password of each user. 8

3 Configuration on Yealink IP Phones Set the XSI information via phone web UI Go to page Directory Network Directory. ##Notice: All broadsoft features will be displayed in Web UI after you enable this feature via Auto-Provisioning or you can t find it. This is very important. ## Enable the BroadSoft features ##0-Disabled, 1-Enable (default). Require reboot. bw.directory_enable = 1 10

3 Configuration on Yealink IP Phones Set the XSI information via Auto-Provisioning ##Notice: All broadsoft features will be displayed in Web UI after you enable this feature via Auto-Provisioning or you can t find it. This is very important. ## Enable the BroadSoft features ##0-Disabled, 1-Enable (default). Require reboot. bw.directory_enable = 1 # Configuration of XSI, the XSI configuration is corresponding to the first account one the phone. User ID account.1.xsi.user = %BWLOGIN-ID-1% account.1.xsi.password = Password # Configure the server host of XSI account.1.xsi.host = Host Server # Configure the type of server. Value : http (default), https. account.1.xsi.server_type = # Configure the port of server. The default port is 80. account.1.xsi.port = 11

4 Feature Show 2. Configure Sequential Ring via Phone LCD portal 1. Press Menu->Call Features->Call Control->Remote Office. 2. Press or, or the Switch soft key to select On from the Status field. 3. Enter the remote phone number in the Phone Number field. 4. Press the Save soft key to accept change or the Back soft key to cancel. 8

5 Notes 1. These features would be configurable on the phone LCD portal with T2X-V71 and T4X-V71 firmware after the XSI is configured on the phone; 2. For W52P, firmware V70 or before V70, these features only can be configured on the Server side and not available to be configured on the Phone LCD portal. 3. The feature on the phone can only be done via the Broadsoft Xtended service interface. Please verify that XSI is supported in you Broadworks platform. 13

Enjoy the Remote Office feature 12