SYLLABUS Nazwa przedmiotu/course TITLE Nazwa jednostki prowadzącej przedmiot/department Kod przedmiotu/course CODE Studia/DEGREE PROGRAMME Kierunek studiów/faculty Hospitality Physical Education Department Poziom kształcenia/qualification LEVEL Forma studiów/study MODE Tourism and Recreation First-cycle studies Full time studies Rodzaj przedmiotu/course Field of study FORMAT Rok i semestr studiów/year AND II year, IV semester SEMESTER Imię i nazwisko koordynatora Dr Patrycja Żegleń przedmiotu/course COORDINATOR Imię i nazwisko osoby prowadzącej Dr Patrycja Żegleń ( osób prowadzących) zajęcia z przedmiotu/ INSTRUCTOR(S) Cele zajęć z przedmiotu/ COURSE OBJECTIVES 1. Identifying the importance of hospitality for tourism development 2. Classification and characteristics of hotel buildings and services 3. Realizing the importance of hospitality on tourism market 4. Communication skills within the environment 5. Gaining knowledge of the efficiency of hotel services sale Wymagania wstępne/ PREREQUISITES Efekty kształcenia/learning OUTCOMES Fundamentals of recreation, Fundamentals of tourism Wiedza/KNOWLEDGE: K_W03 Student knows legal, organizational and ethical conditions of professional experience in hospitality/ Student has a basic knowledge within organization and management of firms, institutions in K_W14 Students has a basic knowledge concerning hotel firms services, organizational structure as well as their functioning scheme. Umiejętności/SKILLS: K_U01 Student is able to communicate in a very precise and cohesive way. He/she is able to negotiate and solve problems concerning
K_U03 Student can prepare an accommodation offer for the potential clients, using abilities of diagnosing special needs of group and individual tourists Kompetencje społeczne: / FINAL COURSE OUTPUT - SOCIAL COMPETENCES K_K02 Student is aware of showing respect for both individual and group clients and take care for the client s needs K_K06 Student can formulate opinion concerning clients and different social groups taking part in hotel services process Forma(y) zajęć, liczba realizowanych godzin /COURSE ORGANISATION LEARNING FORMAT AND NUMBER OF HOURS 15 hours Lectures 15 hours Treści programowe/course DESCRIPTION LECTURE 1. History of hospitality. 2h 2. Development of hospitality in Poland. 2h 3. Characteristics of hotel buildings. 2h 4. Categorization of hotel buildings. 2h 5. Famous people connected with the. 1h 6. Organizational and functional structures in. 2h 7. Development of international hotel groups (systems) in Poland and worldwide. 2h 8. Quality standards in. 2h WORKSHOP 1. Famous hotel owners and famous hotels of the world. 1h 2. Division and characteristics of hotel services. 2h 3. New trends in development worldwide and in Poland. 2h 4. Global values chain in hospitality and new techniques and technologies. 2h 5. Hotel organizations in Poland and worldwide the actual state and activity areas. 2h 6. Organizational structure of hotels on Podkarpackie Province (Ferdynand Hotel). 2h 7. Organizational structure on the base of the chosen hotels: 2h Hotel chains (ACCOR) Private hotels (categorized) 8. Organization of new hotel entrepreneurship, procedures of establishing a new firm. 1h 9. New trends, technologies and innovations used in hospitality/. 1h Metody Lecture and workshop with presentations dydaktyczne/methods OF INSTRUCTION Sposób(y) i forma(y) Oral exam with mark given zaliczenia/ REQUIREMENTS AND ASSESSMENTS
Metody i kryteria oceny/grading SYSTEM Learning outcomes K_W03 Student knows legal, organizational and ethical conditions of professional experience in hospitality/hotel industry The references to the teaching content carried out during classes (numbers of the topics) Methods for assessment of the planned effect F: formative assessment S: summary assessment KNOWLEDGE individual, group discussion Methods and tools of teaching Student has a basic knowledge within organization and management of firms, institutions in individual, group discussion Student has a basic knowledge within organization and management of firms, institutions in S: written test, individual s, interpretation of K_W14 Students has a basic knowledge concerning hotel firms services, organizational structure as well as their functioning scheme. S: written test, individual s, interpretation of K_U01 Student is able to communicate in a very precise and cohesive way. He/she is able to negotiate and solve problems concerning SKILLS argumentative essay, sociological s K_U03 Student can prepare an accommodation offer for the potential clients, classes with
using abilities of diagnosing special needs of group and individual tourists K_K02 Student is aware of showing respect for both individual and group clients and take care for the client s needs SOCIAL COMPETENCES classes with K_K06 Student can formulate opinion concerning clients and different social groups taking part in hotel services process classes with, individual Całkowity nakład pracy studenta potrzebny do osiągnięcia założonych efektów w godzinach oraz punktach ECTS/ TOTAL STUDENT WORKLOAD NEEDED TO ACHIEVE EXPECTED LEARNING OUTCOMES EXPRESSED IN TIME AND ECTS CREDIT POINTS Język wykładowy/language OF INSTRUCTION Praktyki zawodowe w ramach przedmiotu/internship Literatura/MATERIALS Lectures Preparation to presentation Individual consultations Preparation to workshops Total 15 h 15 h 30 h 10 h 30 h 100 h ECST 4 English - Literatura podstawowa/ PRIMARY OR REQUIRED BOOKS/READINGS: 1. Ekonomika i Organizacja Pracy w Hotelarstwie E. Mitura, E. Koniuszewska, Difin, 2006. 2. Międzynarodowe Systemy Hotelowe Cz. Witkowski, W.S.E., Warszawa, 2003. 3. Organizacja i Zarządzanie Hotelarstwem T. Tulibacki, WSHGiT, Warszawa, 2005. 4. D. Szostak: Podstawy hotelarstwa, Wyd. naukowe Uniwersytetu Szczecińskiego, Szczecin 2004 5. S. Oparka, T.Nowicka: Organizacja i technika pracy w hotelarstwie, PZH, W-wa
2003 6. M. Milewska, B. Włodarczyk: Hotelarstwo podstawowe wiadomości z zakresu hotelarstwa, WSTH, Łodź 2005 Podpis koordynatora przedmiotu/ COURSE COORDINATOR S SIGNATURE Podpis kierownika jednostki/ DEPARTMENT HEAD S SIGNATURE Literatura uzupełniająca/supplemental OR OPTIONAL BOOKS/READINGS: 1. Hotelarz 2. Świat Hoteli