Catalyst Risk Management Injury Management and Workplace Health Services AUCKLAND NAPIER WELLINGTON CHRISTCHURCH AUCKLAND NAPIER WELLINGTON CHRISTCHURCH
Contents About Us... 3 Range of Services... 3 1. Injury Management... 3 2. Workplace Health Services... 3 3. Value Added Services... 6 i. E-Learning... 6 ii. NZWell@Work... 6 iii. Data diagnostics... 6 iv. Consensus Based Disability Management audit (CBDMA)... 6 Page 2
About Us Since 1996, organisations across New Zealand have turned to Catalyst Risk Management for their Occupational Health, Wellness or Injury Management services. With years of industry expertise, we work with organisations to develop tailored Occupational Health, Wellness and Injury management programmes that focus on improving health and productivity, lowering the cost of workplace absences and reducing their overall occurrence. With a team of Occupational Health specialists, case managers and industry experts, Catalyst has a proven track record of delivering programmes across a range of industries. Range of Services Catalyst provides a comprehensive portfolio of services across Third Party Administration, Injury and Rehabilitation Management, Claims Management, Workplace Absences and Occupational Health and Wellness services. 1. Injury Management At Catalyst we understand that people are an organisation s greatest asset. When a valued employee is injured at work employers want to assist them back to health and back to life as quickly as possible whilst also maintaining productivity in the workplace. Catalyst provides organisations with third party administration of claims and case management services, including risk assessments, claim registration, claims management, dispute management, case law, reporting and audit assistance. Our case management team is well positioned to deliver a high level of service. Catalyst s highly skilled team has diverse technical skills and professional qualifications in fields across medical, health and safety, nursing, psychology, psychotherapy, sociology, teaching, science and business degrees and case management and social work diplomas. Catalyst prides itself on the claims outcomes we have achieved for our clients. 2. Workplace Health Services Catalyst provides employers with a one-stop shop for workplace health and wellness. Catalyst s Workplace Health Services are designed to assist employees achieve better health outcomes. The services are offered under Catalyst s WorkCare brand. These services are: Pre-employment health risk screening - including drug and alcohol and ACC injury history Annual health monitoring lung function, vision, hearing, hip/waist ratio and skin tests Health checks blood pressure, diabetes, body mass index and cholesterol testing. Skin checks Workstation and worksite assessments, task analysis and return to work programme Recommendations of equipment purchasing such as desks and chairs. Personalised training packages such as manual handling/workstation assessor training and noise management. Page 3
Early intervention services Absence management Drug and alcohol programmes including strategy and implementation of policy Employee wellness programmes Exit medicals. Catalyst s Workplace Health services encompass six Service Modules: 1. Pre Employment Medicals 2. Mandatory / Compliance Health Monitoring 3. Health Checks, Wellbeing, Nutrition and Functional Age Assessment 4. Task and Process Analysis 5. Training 6. Absence Management / JobCare A. Pre Employment Medicals B. Mandatory and Compliance Health Monitoring C. Health Checks Wellbeing Nutritionalist D. Task and Process Analysis E. Training F. Absence Management JOBCARE A. Pre-employment medicals include: ACC (injury) history Drug testing Hearing / vision baseline measurement should any claim arise in the future for occupational hearing loss Height / weight Flexibility Essential functions form Musculoskeletal assessment - to identify any current injuries or future risk Cardiovascular assessment to identify current abnormalities that may prevent participation in some occupational tasks and identify any future risk. Blood pressure reading / pulse. Lung function - this can be customized for occupations and to the environment the employee will be situated in. B. Mandatory / Compliance Health Monitoring includes: Hearing (annual) Lung function Spirometry Vision screening Keystone CVD Cardiovascular assessment Blood pressure Risk-based by demographics of clients Workstation assessments VDU Ergonomics Environmental monitoring Noise level (Coordinated) Dust monitoring (Coordinated) Sleep / Fatigue questionnaires Sleep apnea Page 4
Skin checks / assessments Skin cancer or Occupational dermatitis C. Health Checks, Wellbeing and Nutrition include: Basic health checks: Blood pressure Pulse Weight Height Cholesterol Blood sugar BMI measurement Waist / height ratio Full health checks: Basic plus: CVD Cardiovascular risk assessment Family history Questionnaires regarding: Heart Health Heart forecast online Nutritional advice/functional age testing: Dietary advice Dietary seminars Functional age testing D. Task and Process Analysis includes: Environmental hazard identification Ergonomic hazard identification Ergonomic assessment and recommendations Workstation assessments of work tasks / individuals Training Noise management Manual handling (facilitated or online) Heart health Internal assessor (workstation assessment) training (facilitated or online) Customised e-learning E. Absence Management / JobCare includes: Non-legislative case management (DPI discomfort, pain and injury, illness, declined claim) Medical referrals Collation and interpretation of medical information Rehabilitation programme Page 5
3. Value Added Services Catalyst is also able to offer the following value-added Services. i. E-Learning Through its strategic partnership with an industry leading e-learning provider Catalyst is able to offer a suite of free on-line learning modules as well as provide employers with access to other industry leading online learning modules suited to your organisation s needs. ii. NZWell@Work Having a fit and healthy workforce can contribute to reduced absenteeism, better employee retention and increased productivity. NZWell@Work, is a web-based product, which makes it easy to develop and implement a wellness program for employers. Whether just starting out or have had a program in place for some time, this product can help. It provides: Practical tools to tailor a program for your organisation s needs; Survey capability that enables organisations to conduct regular staff surveys and provides valuable company level overview of workforce health and wellbeing; A centralised, easy to search source of wellness information; Resources and advice to encourage employees to be more physically active and improve their nutrition; and Tips and ideas on how to keep your workplace wellness program fresh. For more information please feel free to refer to the website www.nzwellatwork.co.nz iii. Data diagnostics Catalyst provides a data diagnostic service to ensure all line management understand workplace injury data, identify opportunities to improve safety and injury management systems and then strategise on solutions to remedy any negative performance trends. iv. Consensus Based Disability Management audit (CBDMA) CBDMA is an international best practice assessment tool which assesses employer s injury management policies, procedures and practises. The tool focuses on injury management policy and workplace resources, injury prevention, early intervention and timely return to work processes. It is a comprehensive tool that helps identify an employer s current position and provides a thorough gap analysis and needs identification. This tool also provides employers with international. Page 6