Healthy people power great organisations.

Transcription

1 Healthy people power great organisations.

2 We passionately believe that the most important asset in any organisation is its people. Across the UK our comprehensive occupational health services drive productivity and profitability for our clients. Employee Health & Wellbeing Occupational Health for Construction Online Pre-Placement Health Screening Health Surveillance & Fitness for Work Attendance Management Musculoskeletal Immediate Medical Care & First Aid Training Mobile Health Screening Comprehensive Occupational Health Services Additional Services

3 Healthy people power great organisations. Comprehensive occupational health services for organisations of all sizes, in every sector. Established in 2002 by a group of occupational health professionals, has experienced strong, steady growth. Our clients include leading names across a wide range of sectors including aviation, the public sector, publishing, construction, utilities, retail, and the emergency services. Our resources include many of the UK s finest practitioners and teachers in all relevant healthcare disciplines. You come first. When you work with Duradiamond Healthcare you will be doing all you can to promote health and wellbeing in your organisation. Our services are comprehensive. We offer a full portfolio of occupational health services, combining them into bespoke programmes that suit your organisation s people and their needs. Our resources are extensive. We provide innovative medical care training courses that give personnel the skills they need to handle medical emergencies. Our attitude is expert and participative. From boardroom to front line we are committed to the highest professional standards in everything we do. We will support you in a spirit of genuine partnership, and work with you to provide occupational health services that respond to changing needs and priorities, and the needs of every employee. Our thinking is innovative. We constantly develop new responses and tools designed to address the occupational health challenges that face your organisation and its employees. Our commitment is total. We have grown over the years by investing in our services, creating new ones, and keeping in step with every client. We constantly explore new ways of working and make no compromises in the quality of our services.

4 Designed to enhance individual and workgroup engagement and satisfaction Proven to reduce absenteeism and improve productivity Developed by Duradiamond Healthcare to reduce accidents and health risks while enhancing compliance and productivity Employee Health & Wellbeing Award-winning health and lifestyle advice. s Employee Health & Wellbeing service empowers organisations and employees to identify and address health and performance issues to mutual benefit. The appropriate nurturing of people at work brings measurable rewards such as higher productivity and lower accident rates. It is also one of the ways in which the dynamic organisation can harness the enthusiasm, creativity and commitment that employees show when they are not at work. By helping to demonstrate social responsibility and good management practice, it also helps to protect managers from job-related claims while promoting increased loyalty and flexibility. Our Employee Health & Wellbeing service is a complete portfolio of professional consultancy, training, advice and action. It can be used to identify organisational issues, establish a health and wellbeing strategy, improve departmental or team performance, and provide a confidential personal service for the resolution of workrelated problems.

5 Healthy people power great organisations. The under-performing workplace does no-one any favours. Employees who care work harder to offset those who don t, while sustained under-performance places managers in a position of permanent crisis resolution, with no time to plan and implement change. High rates of absenteeism, accidents, health and safety claims and poor cooperation are all measures of a fundamental problem. offers you an award-winning service that can address these issues. It gives you an exciting opportunity to re-think existing attitudes and move your organisation forward. courses and personal sessions, can arrange workplace health campaigns, family health fairs, and behaviour modification programmes that address lifestyle issues such as obesity and smoking. Overview The Employee Health & Wellbeing service is an award-winning portfolio of programmes that address organisational needs at all levels, from strategic outcomes to team health and individual wellbeing. It can be extended to include family members and demonstrate corporate social responsibility. The successful delivery of the service is assured by its foundation: a comprehensive and professional workplace health and wellbeing assessment. This strategic overview gives you and your team the basis for a tailored action plan that addresses identified needs while seamlessly complementing your existing occupational health provision. Comprehensive Employee Health & Wellbeing service portfolio includes health and welfare education, lifestyle coaching, sickness prevention, proactive fitness training and personal problem resolution. Available on a team and personal basis, these services are combined flexibly to deliver maximum measurable benefits. As well as timetabled programmes, Performance We adopt an open attitude to comments and measure our success by the input we receive through a programme of formal and informal surveys, audits, and clinical review of the improvements we make. We believe we make measurable improvements which can be validated by your own audits of our performance across relevant areas such as unplanned absence, incidents at work, and productivity. Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/HEALTHWELLSERV Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

6 A practical and comprehensive approach that empowers employers to create a healthy, compliant workplace Workplace involvement that helps employees to self-manage their health and fitness Developed by Duradiamond Healthcare to improve personal and corporate safety performance, attitude, and productivity Occupational Health for Construction Award-winning site services that combine education, prevention and intervention. s Occupational Health for Construction service addresses workplace health issues both strategically and individually to improve business performance, operational efficiency and personal wellbeing and safety. In the last five years the construction industry has made giant strides in site safety. Experts now agree that a similar effort is required in site health if the encouraging downward trend in injuries and fatalities is to continue. A holistic approach to employee health has been shown to achieve financial, performance, personal and reputational results. When it comes to delivering such services on site, has the depth and breadth of experience to understand your requirements and create a bespoke response. Working with you we will identify site health risks, ensure that employees stay healthy and fit, and improve the overall health and safety performance of your business.

7 Healthy people power great organisations. At we work side-by-side with construction industry clients to keep sites healthier, more productive, and safer. Working within your budget, we can start with a single service as proof of concept, then add new ones as the site expands and needs develop. Our services will help employers to comply with legislation in areas such as health and safety, employment, drug & alcohol testing, and equality. Wellbeing Our programmes build trust and encourage personnel to seek advice and manage their health better Treatment and Emergency response To minimise the effects of accidents and help keep people at work. Drug & alcohol testing We offer robust, legally compliant programmes as well as workplace training and campaigns. Participation The Occupational Health for Construction service can be deployed at any stage but, for best results, we like to become involved at the planning stage. It is the best way to get to know the site and the project, enabling us to target relevant strategic priorities, identify potential health risks, and engineer them out of your plans. This approach, which we call Healthier by Design, reduces overall costs and improves healthcare outcomes. Once engaged on site, our nursing staff and managers become fully involved. They regularly visit locations to understand the workplace and obtain feedback from employees and contractors. This understanding, which enables them to offer well-informed advice at management level, also builds credibility and trust with site personnel. Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Flexibility We provide a full range of at-work services and interventions, packaging them in different combinations to suit each stage of the project. They include: Fitness for work We can ensure that workers are fit for work and can return after illness more quickly. Health surveillance We provide comprehensive monitoring on site and analyse trends to identify issues. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/CONOHSERV Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

8 Risk-based structure, unique to every organisation and position Secure, online questionnaires support instant analysis of candidates health Developed by to screen new hires and to monitor employees enrolled in routine health surveillance and assessment regimes Online Pre-Placement Health Screening Quick and easy health screening, for faster employment decisions and more efficient administration. s Online Pre-Placement Health Screening service speeds-up and improves job-specific recruitment and at-work health monitoring systems. Health and safety at work starts with recruitment, and a tailor-made health questionnaire can get the process off to a good start. Paper forms, however, are tedious for candidates and cumbersome to process. The modern solution is s Online Pre-Placement Health Screening service. This fast, innovative and flexible system collects relevant personal health information quickly and easily, online. Each questionnaire is designed for the client and the job, and candidates can respond instantly. With automatic alerts when further information is needed, and supported online by s occupational health specialists, this service makes recruitment faster and more efficient.

9 Healthy people power great organisations. s innovative, web-based system for assessing a candidate s fitness for work, the Online Pre- Placement Health Screening service, is one of the most cost and time-efficient ways to conduct medical assessments, with benefits for employers and candidates alike. For organisations that require regular employee health checks, the system makes such reviews quicker and easier than ever before. Simple The service, which is browser-based, can be run at any location with a suitable PC and internet connection. It complies with very high security standards to protect data in transit, and each candidate s responses are stored securely. This approach makes the questionnaire very convenient for the candidate. For employers, the electronic questionnaire is totally flexible. It enables clinicians to change the questions to reflect the requirements of each position and ensure a good health match between candidate and job. Benefits s Online Pre-Placement Health Screening service transforms the speed and efficiency with which health questionnaires can be collected and processed. Many clients have implemented this service and found that most applicants can be passed fit for work the same day, compared with around three days for a paper system. The system also allows organisations to measure their compliance for health surveillance in a far more reliable and effective manner.* After responses are received, the system automatically compares them against benchmark medical algorithms and sends fitness for work advice to the recruiter in seconds. If a response suggests a possible health issue, the candidate is invited to contact the occupational health department for a discussion or assessment. Performance Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. *We can also support your organisation through paper-based health assessment questionnaires with a clinical review of responses. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/PPSCREENING Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

10 Essential to maintain a healthy working environment Proactive approach combines training, risk assessment, workplace monitoring and employee support Developed by to help employers comply with the law, manage at-risk staff more safely and appropriately, and maximise productivity Health Surveillance & Fitness for Work Helping employers to manage risk and protect employees. s Health Surveillance & Fitness for Work service give employers confidence that staff are medically fit to undertake their roles, aware of risks, and equipped to avoid them. The provision of a safe working environment is a complex matter. Not only must managers comply with demanding legislation in a cost-effective way, they must also minimise work-related absence and promote safe working practices. In the medium term they need to foster participative attitudes that empower employees to help build safer working environments. Our Health Surveillance & Fitness for Work service helps employers to adopt best practice and satisfy the demands of the law. We work with managers and employees to identify hazards, assess risks, recommend controls, and monitor the health of employees who are at risk due to personal factors. Participative and risk-based, our service is evidence based, cost-effective, and has been proven to make a measurable difference in dozens of industries.

11 Healthy people power great organisations. At we have vast experience in the planning and delivery of health surveillance and fitness for work programmes. We start each new project by developing an understanding of the nature and scale of the risks and potential exposures in your organisation. This analysis enables us to tailor our integrated Health Surveillance & Fitness for Work service to approach these issues in a way that s unique to your needs, evidence-based, fit for purpose, and resource-efficient. Surveillance We identify your requirements through a combination of informal discussions with managers and a review of your existing risk assessments. This stage leads to an action plan that reflects your culture, typically combining toolbox talks for employees, during which we explain health surveillance; and training for managers to help them communicate the benefits of health surveillance. At senior level we combine comprehensive reporting on outcomes with advice on risk management, helping you to improve the health effectiveness of your workplace and foster a robust health and safety culture. Performance We adopt an open attitude to comments and measure our success by the input we receive through formal and informal surveys, audits, and clinical review of the improvements we make. Our objective, evidence-based reports will help you to identify and assess specific risks to the workforce, thus delivering a safe working environment. We believe that our Health Surveillance & Fitness for Work service will deliver measurable improvements which can be validated by your own audits of our performance in areas such as unplanned absence, incidents at work, and productivity. Fitness This component of our service can be delivered during recruitment; in one-on-one workplace sessions, at the request of line managers; and at workgroup level, to address concerns regarding specific risks to a particular group. We also train managers in the employee referral process, and explain the benefits that our service can deliver. Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/HEALTHSURVFFW Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

12 Proactive services designed to reduce sickness absenteeism Tailored to meet the needs of every organisation Developed by Duradiamond Healthcare to deliver measurable bottom line benefits to your organisation Attendance Management Proven to deliver enhanced employee engagement and loyalty. s Attendance Management service is a professionally-delivered combination of advice, support and healthcare tailored to deliver measurable organisational benefits while meeting employees needs. Unplanned absence from work can cost your organisation more than cash. Across the UK, estimates suggest that the value of lost time is well over 10 billion but this is only the tip of the iceberg. In every workplace cover has to be arranged, staff need to be moved between tasks, highpriority work may suffer, and customer service can fall off. Deadlines and reputation are always at stake. Our Attendance Management Service helps your organisation to address these challenges. It provides you with the service and strategies you need to monitor and manage health and attendance, promote wellbeing at work, and reduce the impact of sickness.

13 Healthy people power great organisations. Sickness absence is a key strategic issue. Apart from its direct and indirect impact on the organisation it is also a major human relations challenge. Managers have to support the genuinely sick, deter the few whose absence is not health related, and comply with complex employment legislation. At the same time they have to achieve their operational targets. Should a problem arise, our occupational health advisers are the core of our response. After they analyse a problem they can call upon s panel of clinicians, physiotherapists, psychologists, counsellors and other specialists to resolve each issue. Benefits s Attendance Management service gives managers instant access to a full range of occupational health services. This combination of a central referral point followed by individual intervention and rehabilitation is aimed at reducing employee absence by up to 40 percent. It s a better outcome for you and your employees and an excellent return on your investment. We are confident that our service will achieve marked improvements in employee satisfaction as well as organisational profitability. We take a flexible and innovative approach to attendance management and, as your partner in occupational health, adapt our approach to respect the culture, policies, aims and aspirations of the organisation. Approach We believe in prevention. We will help to empower your employees to improve their health and fitness, an approach proven to reduce absence. We will also work with you to suggest environmental and other workplace improvements designed to reduce health-related absence, using a wide range of communications tools to provide employees with healthcare training and information. Performance We know that introducing a new occupational health policy can be difficult. We always recognise employee and management concerns and respond to them quickly and openly. By demonstrating our concern, delivering great services and communicating with all parties we aim to prove that supports genuine healthcare improvement. For management, our comprehensive, regular reporting helps to control costs and monitor performance, while regular surveys provide additional context. Our performance is also subject to professional, systems and ISO audit. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/ATTMAN Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

14 Integrated health promotion, treatment, advice and ergonomicbased training Management reporting helps employers to identify risk areas and target health and wellbeing initiatives Musculoskeletal Empowers employees to avoid injury and reduce absence typical 300% return on investment Cost-effective prevention, assessment and treatment of musculoskeletal problems at work. s Musculoskeletal service enables employers to provide cost-effective, comprehensive and outcome-focused musculoskeletal and physiotherapy to the workplace, improving performance and reducing absenteeism. The best approach to musculoskeletal problems is to avoid them. s Musculoskeletal service combines health promotion and ergonomic-based training with physiotherapy and rehabilitation. It engages employees in their health and safety and equips them to identify unsafe practices and work more healthily. It also reduces the number of injuries in the workplace and improves overall attendance. Delivered in partnership with your occupational health team, the service includes a comprehensive management reporting system that covers service utilisation, outcomes, and trends. It is an essential tool for every employer seeking to create a healthier, safer and more productive workplace.

15 Healthy people power great organisations. Employees are an organisation s most valuable assets, and musculoskeletal disorders are the most commonly reported causes of work-related illness. In , over half a million people in Great Britain experienced work-related musculoskeletal disorders.* These facts show why prudent managers continue to seek better ways to prevent strain to muscles, tendons and joints, to minimise any repetition, and to help employees return to work as soon as possible. and the Health Professions Council. We also undertake robust annual clinical and record audits for all staff to ensure quality, competency and consistency. Performance As well as providing statistical reports on our performance, we regularly run customer satisfaction surveys covering our performance in all relevant areas. Preventative s Musculoskeletal service combines preventative strategies with specialist treatment, helping your organisation to reduce time off work and reduce work-related musculoskeletal disorders. Our workshops and ergonomic-based training promote awareness and encourage behavioural change, showing employees the working practices that can prevent musculoskeletal injuries. For example, our manual handling courses combine tailored, job-specific advice with current health and safety guidance. Other courses are available, and we can also customise them to meet your needs and help you to comply with current legislation. Effective When physiotherapy is required, it is provided to the highest standard on a fast-track basis. It is complemented by telephone consultations, and advice is reinforced via our e-learning library of exercises and educational materials. Our physiotherapists have a minimum five years postgraduate experience, including two years specialising in musculoskeletal conditions. All are registered members of the Chartered Society of Physiotherapy Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. *Source: musculoskeletal/ Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/MUSCULOSKELETAL Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

16 Nationally recognised and accredited Guidance and courses constantly updated to optimise casualty outcomes Developed by Duradiamond Healthcare and delivered by clinically-active medical and rescue professionals Immediate Medical Care & First Aid Training Comprehensive services, the latest and best techniques, and improved outcomes. s Immediate Medical Care & First Aid Training service ensures that your first aid provision meets statutory requirements and equips personnel with all necessary competencies. In an emergency, the chances of survival often depend on the quality of care given on the scene. First responders need a number of clinical skills, and training from gives these vital employees the competence, confidence and credibility they need. is the largest supplier of immediate care training to the UK s fire & rescue services, and a major provider to the UK aviation industry. Frequently rated excellent in surveys, our Immediate Medical Care & First Aid Training service helps employers to meet their obligations. It gives employees the attitudes and skills they need to assess and manage casualties until medical services arrive.

17 Healthy people power great organisations. The starting point for effective first aid provision is statutory compliance. The Health and Safety (First Aid) Regulations 1981 require employers to make provision for employees injured or taken ill at work. These include providing first aiders with appropriate training and equipment. Response s Immediate Care & First Aid Training service gives your first aid providers the skills they need to make the greatest difference to survival outcomes. Each course is configured to the needs of your workplace, taught and assessed by highly-qualified emergency care practitioners. Content is regularly reviewed and updated to include the very latest issues and clinical practice, complying with national guidelines and recommendations. The focus is realistic. It deals primarily with targeted casualty assessment and helps to identify the most effective and appropriate responses. Performance Our first aid training services are delivered to the highest standards and kept under constant review. Our trainers and assessors are committed to academic and professional excellence and audited at regular intervals. We base our training on the standards laid down by relevant national and international clinical authorities. Proven is the UK s largest single provider of IHCD/Edexcel accredited First Person on Scene training to the fire & rescue services, and our Aviation Immediate Care courses have an enviable reputation. Our training portfolio also includes first aid at work, defibrillation, medical gases, basic life support, casualty moving and handling, and medical emergencies in the dental practice. These courses can be tailored to your needs by including specific industry examples and additional specialist modules. We will also work with you to design custom training that targets specific requirements, industries, environments or legislation. All our courses can be adapted for people with special learning needs. For management, our commitment to comprehensive, regular reporting helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/FIRSTAIDTRAINING Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

18 Expert healthcare, tailored to the industry and the workplace On the spot access reduces travel time and impact on workplace performance Developed by Duradiamond Healthcare to help employers meet statutory or contractual requirements for health monitoring in the workplace Mobile Health Screening Cost-effective, convenient and comprehensive healthcare services for locations of any size. s Mobile Health Screening service brings a fully-equipped healthcare clinic and trained staff to every facility, enabling employers to fulfil their obligations in an efficient, professional way. Health surveillance, assessment and wellbeing services have traditionally been provided at clinics or health centres. Freeing employees to attend these facilities wastes time, incurs travel expenses and reduces productivity. s Mobile Health Screening service brings comprehensive clinic facilities and trained staff to the workplace. It is a flexible, cost-effective solution for industries where regular health checks are required by law. It is also a perfect resource for managers in any organisation that wishes to reduce its risk profile and reassure employees that their employer cares about their welfare. The service is suitable for any size of organisation and any location.

19 Healthy people power great organisations. Health surveillance is a legal obligation where employees are exposed to workplace hazards such as noise, dust or vibration. It can also form part of a comprehensive health and safety regime in other organisations, even when not required by law. Once a decision has been taken to implement health surveillance, the remaining issues are those of quality, cost, availability and delivery. Of the many competing providers, only offers a winning combination across all these criteria, with our Mobile Health Screening service bringing health surveillance of clinic quality to every workplace. Performance Individual health records are maintained securely and only disclosed as required for legal or clinical purposes. The management information we provide, which contains no personal clinical content, demonstrates our efficiency and the results we achieve. Professional Whether you need to satisfy statutory surveillance requirements or provide enhanced workplace assessment or employee wellbeing services, you have the reassurance that our mobile clinics are fully-equipped to the highest standards and staffed by trained occupational health nurses. All medical systems are regularly maintained and calibrated, and non-statutory tests are run according to your requirements. Detailed clinical records are kept securely, so that results can be monitored over extended periods of time. We liaise closely with other occupational health partners and GPs, as well as employers. Duradiamond Healthcare s Mobile Health Screening service ensures that, should further intervention be necessary, it is delivered quickly and with a full clinical background. Our commitment to comprehensive, regular reporting helps you to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Efficient The service offers clear benefits if you have teams in remote locations. It is also the logical choice if you want to combine state-of-the-art health assessments with optimum workplace performance. Because our mobile units can be located in almost any location, employee absence can be minimised, and so can any impact on workflow or customer service. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/MOBILESCREENING Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

20 Integrated, holistic solutions for every workforce Single point of contact for contract management, administration, reporting and liaison Provided by Duradiamond Healthcare and a network of trusted, expert partners Additional Services Healthcare and management solutions managed and coordinated by. offers a one stop shop for health and wellbeing services. From designing a care package to delivering and monitoring it, our options will help employers to make employees happier and healthier. At we can design a relevant, integrated healthcare service that meets your unique business needs and corporate aspirations. Whether you want a fully comprehensive monitoring and management programme or a single as required service, training or intervention, we can provide you with the response you need, monitor its performance, and report to you on its effectiveness. Over the years we have helped organisations of all kinds and sizes to meet their legal and compliance obligations by devising, delivering and managing relevant, costeffective health and wellbeing programmes. If you wish to improve the physical and mental fitness of your employees and improve the performance of your business, trust.

21 Healthy people power great organisations. Every employer has a duty to provide a healthy and safe workplace, and the law specifies the minimum provision. Most employers, aware of the measurable benefits of exceeding this baseline, choose to invest in a range of additional at-work services. Extensive At we can advise you on the occupational health risks in your business, and recommend the most cost-effective ways of managing them. Our suggestions may range from a single addition to your existing occupational health portfolio to a combination of several add-ons designed to reduce sickness absence and improve wellbeing. Flexible The service you choose can be provided in many ways, from regular on-site visits by specialist nurses, doctors and physiotherapists to remotely-managed case management and absence services. Our advice can range from simply pointing you in the right direction to offering full consultancy and support in all aspects of employee health and wellbeing. Our complementary services, delivered to your locations either by us or via our trusted partner organisations, include: Day 1 absence monitoring Employee assistance programmes Counselling services Drug and alcohol collection services Health and wellbeing kiosks Ergonomic equipment supply Fitness centre management Occupational health consultancy services Like all our services, these additional solutions aim to reduce health risk, ensure legal compliance, improve employee health and wellbeing, and reduce costs associated to absence, illness or injury. Trustworthy All our clinical services operate under firm guidance governed by the relevant professional and regulatory bodies. Our quality procedures are under continual review and subject to audit to ensure we are fully compliant for our area of expertise. Our commitment to comprehensive, regular management reporting further helps to control costs and monitor our performance, which is also subject to professional, systems and ISO audit. Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/SALES/ADDSERV Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.

22 Healthy people power great organisations. ISO 9001:2008 FS BS :2007 BCMS BS OHSAS 18001:2007 OHS ISO 14001:2004 EMS Northern Headquarters Mullion House, Aberuthven PH3 1EL Tel: Southern Headquarters Stonebridge House, Padbury Oaks, 577A Bath Road, Longford, Middlesex, UB7 0EW Tel: WIP/DOCS/BROCHURE/CORPORATE Copyright 2013 Limited. All rights reserved. and its associated logo are trademarks of Limited and are the subject of trademark applications or registrations in various countries around the world. All other trademarks are the property of their respective owners. All Duradiamond Healthcare products and services are subject to continuous development we therefore reserve the right to alter specifications without prior notice.