Company newsletter of init AG, Karlsruhe for customers, business partners, investors, employees and friends New ITCS and RTPI System. Montréal awarded INIT. 2 3 4/5 > INIT opens office in Singapore > Salzburg, Austria: INIT supports with operation optimisation and ticketing > Major order for 1/2013 The Montréal transport authority STM (Société de Transport de Montréal) recently awarded INIT with the implementation of an ITCS and passenger information system within the framework of its ibus project. INIT is represented in Montréal through INIT Innovations en transport (Canada Est Inc.), a 100% subsidiary of init AG. Having a local presence allows a close project management and guarantees STM optimum support. Continued on page 6-7 E-ticketing in Nottingham International 6/7 > Integrated system solution allows for smooth operation in Montréal. Dear Transportation Professional, Interesting These are exciting times for INIT. Looking back on 2012, we have experienced a very passengers state-of-the-art information in real-time. 8 > Contributions instead of gifts Imprint Index successful business year. Starting with the biggest contracts in our company history, and including interesting new developments and inspiring challenges, this year has been one of the best yet. INIT signed a multi-million dollar contract with Montréal to implement an Intermodal Transport Control System which will allow the transport provider to efficiently control operations and offer their > Achim Becker, CEO, Telematic Software and Services Editorial On the product development side, the PROXmobil2, our next-generation of smartcard passenger terminals was a breakthrough in ticketing technology. It not only supports additional functions like ITSO and EMV standard acceptance, but for the first time is also available in a stationary version for stop platforms deployed like in Nottingham. Finally, we feel privileged to have entered a new market in the Asia-Pacific region by establishing a subsidiary in Singapore. We are excited to know that our innovative solutions are in demand all over the world and we look forward to meeting the specific challenges of this market. Enjoy reading. Achim Becker
INIT Opens Office in Singapore. Opening of INIT Asia-Pacific Pte. Ltd. allows INIT to take a major step into the Asia-Pacific market. year will be our best ever, continuing the trend that we have established over the last 8 years. We have been so successful in harnessing technology for the benefit of our customers, and we continue to dominate in our established markets. Based on our leading technology we now are expanding into the Asia-Pacific region. Be Local Act Global. > At the official ribbon-cutting: Dr Tim Philippi, Dr Gottfried Greschner, Paul Gwynn and Drs Hans Rat (from left to right). The Grand Opening of INIT Asia- Pacific Pte. Ltd. was officially celebrated on 8 November 2012. INIT proudly welcomed numerous regional business partners, customers and friends to share the inaugural event with them at the Singapore Flyer Lounge. Dr Tim Philippi, Executive Director of the German-Singapore Chamber of Industry and Commerce, welcomed INIT warmly to Singapore. strategy which aims to double the market share of public transport worldwide by 2025. Dr Gottfried Greschner, founder and CEO of INIT, explained during the official ribbon-cutting that INIT is a big supporter of the PTx2 strategy: INIT can provide the intelligent technology crucial for achieving significant service improvements which are required for a successful implementation of this strategy. INIT Asia-Pacific Pte. Ltd. will serve as the INIT group s headquarters for the Asia-Pacific area giving INIT the ability to focus on the specific needs of the public transport industry in the region. This reflects the company s understanding of customer-orientation: Being local is essential for understanding specific requirements and better providing technical support. In addition to its headquarters in Karlsruhe, INIT is represented in several European countries as well as in the United States, Canada, the UAE, Australia and now in Singapore. Drs Hans Rat, former Secretary General of UITP (International Association of Public Transport) and now member of the INIT supervisory board, outlined the UITP PTx2 I look forward to establish INIT in Singapore, said Paul Gwynn, Managing Director of INIT Asia- Pacific Pte. Ltd. This is a very exciting time to be with INIT. This > Many guests of the Grand-Opening enjoyed the ride in the Singapore Flyer. Andrea Mohr-Braun Tel. +49.721.6100.113 amohr-braun@init-ka.de 2 1/2013
INIT Supports Europe s Obus-Capital with Operation Optimisation and Ticketing. Salzburg opts for an integrated solution by INIT. Salzburg AG operates the scheduled transport services in the urban region of Salzburg (Austria). Recently, the transport provider awarded an ITS contract to INIT to modernise their existing fleet management and ticketing systems. The new technology is aimed to support a project that will better coordinate private and public transport. Since mobility is a key issue Salzburg currently deals with, the new control system will generate, analyse and transfer data from the buses (Obuses) to various interfaces, so that the necessary data is available in real-time. For this project INIT will provide highly specialised hardware and software for 110 trolleys as well as for the control centre of Salzburg AG. Operations Control and Passenger Information. For Salzburg s control centre, INIT will provide an Intermodal Transport Control System (MOBILE- ITCS) with dynamic passenger information and operational statistics. Simultaneously, numerous interfaces will be added to enhance data supply, personnel and duty planning and various information systems. In addition to fleet management enhancements, INIT will equip the trolleys with the integrated onboard computer/ticket printer EVENDpc to easily handle the transport provider s ITCS and fare collection process. The onboard unit EVENDpc is Windows XP -based and will interface with the odometer and the GPS system to provide exact vehicle locations. The mobile radio interface MOBILE- MRI 3 will be added to the existing radio units for voice and data communication through the existing private mobile radio system. MOBILE- > The new system provides a better coordination with private transport. MRI 3 serves as interface between the onboard computer and the peripheral devices such as the PA amplifier, the voice radio unit and data radio unit or the passenger information displays. The vehicle data and tariff data supply will be up- and downloaded by WLAN. Integrated Ticketing. With the multi-functional onboard unit EVENDpc Salzburg AG will have a powerful ticket printer in each of their Obuses. INIT s back office system MOBILEvario will manage the tariffs of the Salzburg transport association and their in-house tariffs as well as the clearing. With MOBILEvario it is possible to define the tariff information and ticket layouts as well as to process planned and master data (e.g. tariffs and debtors) and operating data (e.g. sales transactions and operating protocols). It is also used for the driver s cash balancing. The system provides all necessary functions for a sophisticated fare management. INIT s integrated concept provides Salzburg AG with a turn-key, userfriendly and easy to service solution. The Salzburg model is futureoriented in terms of the efficient organisation of transport systems in municipalities worldwide. We are therefore very proud to be able to make a substantial contribution to this pilot project as a partner of Salzburg AG, remarked Dr Jürgen Greschner, CSO, when the contract was awarded. Armin Fettinger Tel. +49.721.6100.117 afettinger@init-ka.de 1/2013 3
INIT Strengthens UK Market Position. A most up-to-date solution for integrated ticketing in Europe is currently being realised in Nottingham. Dubbed as England s least car dependent city, Nottingham s public transport system is already a model to admire. The dedication (which is twinned with Karlsruhe) and effort of Nottingham does not however end there. Now INIT has received two major orders. This further investment is funding the realisation of one of Europe s most up-to-date integrated ticketing solution in Nottingham. With more than 40 million customer journeys per year, the independent bus operator trent barton operates quality bus services in Nottingham. Previously, trent barton implemented INIT`s integrated ticketing solution comprising of Electronic Ticketing Machines (ETM), validators and their innovative MANGO smartcards. The Automatic Vehicle Location (GPS, odometer and door contact) feature of the ETM works together with the refillable electronic purse: MANGO, and passenger terminals allowing for a touch-in / touch-out system. This means that passengers can use their MANGO cards as an alternative to paper tickets and cash transactions by simply waving their card to the validator for the system to > Tramlink opts for INIT s innovative ticketing solution, too. > Working with INIT allows Tramlink and trent barton to set standards in terms of service quality, customer satisfaction and innovation. automatically calculate the best fare to be charged. Ultimately, a shorter dwell time to support schedule adherence, more satisfied customers and lower operating costs could be achieved. Update for trent barton. This innovative scheme will be further enhanced with the new order where the latest ITSO Photo: enviromantic istock Certified ETM EVENDpc will be realised. Amongst many other features, one of the most prominent elements will be the capability to participate in the Greater Nottingham Real Time Passenger Information System, as well as the fact that the new EVENDpc is already EMV (Europay, Mastercard, VISA)- prepared. Ticketing system for Tramlink. The outstanding success in ticketing systems has resulted in Tramlink, the bid consortium for the existing and expansion of Nottingham s tram network, to opt for INIT`s innovative ticketing solution, too. Passengers will soon be able to use MANGO which can be topped up via cash or via chip & pin debit/credit cards on the self service ticketing vending machines located on platform. Also on the platform, a touch in/out system will be implemented using INIT`s validator PROXmobil2. 4 1/2013
INIT is providing hardware and software. INIT is providing the software for the necessary exchange of data and real-time reporting as well as 204 terminals/validators and 118 self service Ticket Vending Machines at the Tramlink stops. An initial phase will see the equipping of the existing NET line 1 then NET lines 2 and 3, once opened. INIT Ltd. will act as supplier and installer for Taylor Woodrow, part of the joint venture appointed constructor for the Nottingham tram extensions. The new major project in Nottingham permits us to expand our market position in the area of e-ticketing in Great Britain, said INIT Chief Sales Officer Dr Jürgen Greschner when the contract was awarded. Thanks to consistent development with continuous integration of new technologies, today INIT offers one of the most established modern product portfolios for ticketing, fleet management and Real Time Information systems in the market. Within the last twelve months, INIT has, among other successes, been able to secure its first major e- ticketing project in the USA with > PROXmobil2: comfortable check-in/check-out. > One of Europe s most up-to-date integrated ticketing solution will be realised in Nottingham. Sacramento. INIT`s ticketing solutions can be easily expanded to an integrated Intelligent Transportation System solution for public transportation through for example facilitating real-time information for passengers regarding bus, tram and train departures/arrivals. Jens Mullak Tel. +44.870.890.4648 jmullak@init.co.uk Photo: trent barton About trent barton: trent barton is one of the leading private bus operators in the United Kingdom and is running a fleet of around 270 modern buses which services nearly 37 million passengers a year. trent barton strives to provide its customers individual and customer-focused service. About Tramlink: Tramlink is a bid consortium for the existing and expansion of Nottingham s tram network. 1/2013 5
Up-To-Date Real-Time Passenger Information Available Anytime Anywhere from 2014 Onwards. Integrated system solution allows for smooth operation in Montréal. Continued from page 1 mobile or smart phones. In addition, on-board announcements and displays will ensure that the passengers are up-to-date: an immediate service improvement. From 2014 onwards, STM passengers will have up-to-date real-time information anytime anywhere. International > More than 1900 vehicles will be equipped with INIT technology. At the core of the major contract recently awarded by Société de Transport de Montréal (STM) is the delivery of the INIT Intermodal Transport Control System MOBILE- ITCS and the real-time passenger information system MOBILE- STOPinfo with 27 dispatch work stations in two locations a primary control centre and an emergency control centre. From the INIT product range STM will utilise MOBILE-PLAN for intelligent planning, MOBILEforms for form and incident management, MOBILEsurvey for automatic route data detection, and MOBILEic, the database-supported device management system. STM will provide the virtual server environment and mass data will be transferred by WLAN. A P25 radio system set up in four different locations will be used for voice radio. The subcontractor Harris Canada Systems Inc. will supply the radio systems for INIT, the general contractor on this project. In addition, more than 1900 vehicles (standard, articulated, and mini buses as well as service vehicles and tow trucks) will be equipped with the latest INIT technology. Core of the vehicle equipment will be the COPILOTpc2 as the IT and communication platform in combination with the mobile data terminal TOUCHmon. The COPILOTpc2 also serves as the interface to the voice and data radio systems. It determines the vehicle s location, calculates the current schedule adherence, and controls the peripheral vehicle devices automatically. STM is convinced that with the ibus project their fleet management will be improved considerably. Distinctly improved services. Presently STM offers only timetable information to their passengers. With the new INIT system, passengers will be able to easily access online information about actual departure times of upcoming buses as well as have the information sent by SMS to their With the end-to-end integrated system solution the actions carried out in the ITCS are transmitted in real-time to the subsequent systems (vehicle, passenger information, etc.) and are taken into consideration accordingly. For instance, an ad hoc detour generated from the control centre will be automatically displayed on the driver display giving the bus driver turn by turn instructions on this detour by means of the built-in navigation function. As part of this ibus project strategic stops as well as the major metro stations will be equipped with passenger information displays to keep passengers continuously informed. In the future passengers will be informed in real-time on arrival times Odile Paradis, STM Senior Manager of Public Affairs enthuses. If schedules are changed or the bus is delayed for some reason, we are able to inform the passengers accordingly. State-of-the-Art Passenger Information Displays. About 90 INIT passenger information displays (PIDmatrix) are planned at the most important stops. They have excellent legibility in all lighting conditions due to their brightness adjustment allowing for clear presentation of graphics and text in various fonts and character heights. Upcoming stops are announced and displayed on the 6 1/2013
> Passengers in Montréal look forward to getting better service quality and real-time passenger information. passenger information displays onboard. Furthermore about 100 control units for traffic signal priority will be installed at intersections of selected routes. With the INIT vehicle module MONAtsp the buses can request green light priority over individual traffic another efficient solution for STM which will benefit passengers in arriving at their destinations on time. Norbert Trembacz Tel. +49.721.6100.114 ntrembacz@init-ka.de About Montréal: Founded in 1642, Montréal is now the second largest city in Canada. With 1.65 million inhabitants, it is the largest city in the province of Quebec. Montréal is dominated by the Mont Royal, a 233 meter high hill of volcanic origin from which the name of the city is derived. The Société de transport de Montréal (STM) is responsible for the operation of public transport within the city and in neighboring communities on the Île de Montréal. The Metro is the most important means of public transport in Montréal and consists of a 69 kilometer underground network with four lines. Every day, the Metro is used by more than 1.1 million passengers making it Canada s busiest subway. The STM bus network provides 197 day and 23 night lines which carry about 1.4 million passengers daily. Source: Wikipedia International 1/2013 7
Contributions Instead of Gifts. INIT donated 10,000 EUR each to UNICEF and the Lebenshilfe-Stiftung Karlsruhe. explained Dr Jürgen Greschner during the donation ceremony. With our donations, we would like to give support to these worthy causes. Our intention is to provide assistance where it is urgently needed. UNICEF, the United Nations Children`s Fund, is mandated to advocate for the protection of children s rights all over the world. This donation will help UNICEF to support children in Syria and refugee camps in Jordan. Nearly 200 families can be supplied with winter clothes, blankets, drinking water and hygiene packs. Interesting 8 1/2013 > Dr Jürgen Greschner presented a donation of 10,000 Euro each to UNICEF and the Lebenshilfe-Stiftung Karlsruhe. As a company aware of its social responsibility, INIT decided this year to donate to charitable organisations instead of giving Christmas gifts. On 5 December 2012, Dr Jürgen Greschner, Chief Sales Officer at INIT, handed over a donation of 10,000 EUR each to UNICEF and the Lebenshilfe- Stiftung Karlsruhe. Dr Greschner presented one cheque to Ursula Grass, head of UNICEF s working group in Karlsruhe and Margret Mergen, UNICEF patron and First Mayor of Karlsruhe. The other cheque was given to Uwe Dürr, Managing Director of Lebenshilfe- Stiftung Karlsruhe accompanied by Published by: init innovation in traffic systems AG Editors: Andrea Mohr-Braun (Editor-in-chief), Alexander Baudendistel, Ann Derby, Andrea Engel, Petra Faltermeier, Jürgen Glöggler, Andrea Gräser, Gisela Krieger, Simone Kulke, Bettina Lisbach, Martin Thyssen Renate Breh, First Board of Management. Both parties were pleased to receive the donations on behalf of their organisations and thanked INIT for their generous contribution. Each of the charitable organisation representatives presented the projects that the donation would be used for. INIT s decision to donate to these two organisations reflects their international orientation as well as their local integration. INIT was founded almost 30 years ago in Karlsruhe and is now represented on four continents, 14 May 2013 Kollektivtrafikdagen in Stockholm, Sweden 16 May 2013 Annual Shareholders Meeting init AG in Karlsruhe, Germany 26 30 May 2013 60th UITP World Congress & Exhibition in Geneva, Switzerland Design: Ücker & Partner Werbeagentur GmbH Print Layout: Alexander Baudendistel Print: E&B engelhardt und bauer Druck und Verlag GmbH Stifte Zukunft (to enable the future) is the motto of the Lebenshilfe- Stiftung Karlsruhe which was founded in 2004. The organisation is focused on financing future-oriented assistance for people with disabilities in the region of Karlsruhe. INIT s donation will help the Lebenshilfe- Stiftung to support the ageing employees of the Hagsfelder Werkstätten und Wohngemeinschaften Karlsruhe ggbmh (facilities for people with disabilities. Gisela Krieger Tel. +49.721.6100.378 gkrieger@init-ka.de Editorial Office: init AG, Kaeppelestrasse 4-6 76131 Karlsruhe - Germany Tel. +49.721.6100.113 Fax +49.721.6100.399 www.init-ka.de / www.initag.de redaktion@initag.de Events Imprint