Automate and Transform Branch Staff Optimization Achieve Target Service Levels Increase Workforce Productivity Improve Employee Retention Kiran Analytics Scheduler is used by retail banks for shift planning and optimized scheduling of branch staff. By ensuring that your branches have the right resources at the right time when customers walk in the door, your bank will achieve target customer service levels while reducing operational expenses and improving sales effectiveness. What Makes Us Different? Scheduler is specifically designed for retail banks using Kiran s workforce optimization technology. Scheduler can immediately receive input from Kiran s Forecaster and provide a gap analysis to show where actual resource capacity deviates from required capacity. Your branch managers can close the gaps and converge on optimal schedules to meet demand. Scheduler powered by CloudCords Seamless integration with Kiran s Forecaster increases operational efficiency and successful strategy execution Advanced planning functions for multiple branch scheduling, shared or pooled resources Click and drag shift planning enables branch managers to visualize what-if situations Branch level access and standard reports improve collaboration between central resource planning and branch management SaaS delivery enables fast implementation and rapid ROI
Scheduler powered by CloudCords Automate and Transform Branch Staff Optimization Increase operational efficiency and reduce costs by automating the branch staff optimization process. Automatically create optimal shift schedules that match resources to demand hourly, daily, weekly, or monthly. Achieve Target Service Levels Drive day-to-day scheduling with accurate resource forecasts that optimize allocation of all branch staff to roles and activities. Achieve target service levels while avoiding overstaffed or understaffed periods. Increase Workforce Productivity Increase branch staff productivity by preventing shortage or overage of resources. Improve Employee Effectiveness and Retention Improve branch manager effectiveness by providing branch level access to Scheduler, making it easy to schedule shifts, and to distribute schedules. Increase staff retention by considering skills, availability, preferred hours, and vacations in shift scheduling.
Features Summary Branch Staff Optimization Recommends optimal break times Accounts for vacations, PTO, overtime Accounts for non-customer-facing activities Accounts for open and close tasks Easy to Use for Branch Managers Manages roles, availability, and preferred Hours Schedules all branch positions Allows for multiple branch scheduling by a single user Supports scheduling of shared or pooled resources Intuitive user interface simplifies scheduling and greatly reduces training time. Click and Drag Shift Planning Tool Branch managers are interested in understanding the impact of vacations, PTO, or other off time on schedules. Furthermore, branch managers need to account for non-customer-facing activities, open and close tasks, etc. Scheduler provides an easy-to-use click and drag shift planning tool for quickly conducting what-if analyses, visualizing the impacts, and managing schedules.
Features Summary Integrated with Kiran s Forecaster Smoothened FTE forecasts with half-hour granularity are received by Scheduler as input from Kiran s Forecaster. This seamless integration greatly simplifies the branch manager s job to identify and address the gaps between required capacity and currently available resources. Improved Collaboration with Branch Level Access Branch level access and standard reports improve collaboration between central resource planning and branch management. Ability for branch managers to easily distribute schedules to employees improves collaboration between branch managers and staff. Kiran s Forecaster Tactical Forecast Kiran s Scheduler Shift Planning & Scheduling Enterprise Class Security, Reliability, Redundancy In order to meet the most stringent IT and compliance requirements of world s top retail banks, Scheduler applications and data are hosted in a private cloud in a SAS 70 Level II and SSAE 16 compliant facility. There is no single point of failure and we guarantee greater than 99.5% uptime. You can enjoy the peace of mind of knowing that your applications and data are protected by our best-in-class business continuity and disaster recovery standards. Simplified SaaS Delivery for Fast Implementation and Rapid ROI Scheduler is easy to deliver, maintain, support, and update. SaaS delivery reduces demand on your own IT resources and enables faster implementation of your solution. SaaS also improves maintainability and support for your applications while enabling you to take advantage of software enhancements.
Why Kiran Analytics? Workforce Planning Experts in Branch Network and Workforce Optimization Labor Scheduling Branch Transformation with Predictive Analytics Talent Acquisition Thought Leaders in Predictive Analytics Technologies for Retail Banks Simplified Solution Delivery and Resource Alignment Outstanding Customer Care Kiran Analytics drives intelligent branch transformation for retail banks through the application of predictive analytics. Kiran s solutions have been deployed in over 10,000 branches helping forecast branch staff levels accurately, hire better people faster, plan and schedule resources efficiently. As a result, retail banks increase sales and customer service while reducing operational costs. Our customers have annually saved tens of millions of dollars by transforming their recruiting, resource capacity planning, and branch staff optimization processes. info@kiran.com 2014 Kiran Analytics, Inc. CloudCords is a registered trademark of Kiran Analytics. +1 858.270.9950