RightFax Express Oe solutio. Multiple choices. S mall ad medium-sized busiesses (SMBs) have issues similar to those of larger eterprise orgaizatios but have fewer resources to hadle them. The same is true for idividual departmets or brach offices. Without a abudace of staff, time ad budget, how do you make sure that your appetite to serve your customers, icrease productivity ad decrease costs is met?
OpeText RightFax Express is a fax server solutio that allows employees to easily fax from their desktop, email, back-ed applicatios ad MFP devices. RightFax Express is simple to deploy, easy to itegrate, ad provides a best-i-class fax solutio for ay busiess that wats a affordable fax solutio for all employees. But what makes it suitable for SMBs, departmets ad brach offices? Productivity ad Efficiecy Cost ad hassle It s easy: easy to implemet, easy to maage ad easy to use. Elimiate the complexity of implemetatio by choosig the deploymet model that s best for you ad your eeds. It itegrates: with email, MFPs, desktop ad back-ed applicatios. Empower all employees to fax from applicatios that they use the most. It s worry-free: with a small IT footprit ad a simple deploymet model. Focus o core competecies without the worry of maagig your fax server coectio. It s made for you: Built for SMBs, reduce your costs ad hassle of iformatio exchage while icreasig the productivity ad efficiecy of your orgaizatio. As a SMB, your competitive advatage over larger compaies is your ability to respod ad react faster. The sheer imbleess of your compay demads products that are built for you with faster delivery, faster deploymet, faster adoptio ad easier admiistratio. OpeText RightFax Express is a fax server solutio desiged specifically to allow all employees i your eviromet to make faxig a imble part of your day to day busiess. Whe you sed ad receive faxes critical to your busiess, makig it easy to do so is istrumetal to improvig efficiecy ad productivity. That s where RightFax Express comes i. Have you ever cosidered how much time, moey ad risk maual faxig with stadaloe fax machies costs your orgaizatio? Ruig a busiess of ay size is ever easy. You are costatly problem-solvig ad puttig out fires. Do you fid that oe of your problems is the time spet faxig documets ad maagig paper faxes? If you are still usig stadaloe fax machies, you ca icrease the efficiecy of all employees who fax ad provide a higher level of productivity. Paper-based faxig with stadaloe fax machies also poses a risk to compaies boud by law to keep cofidetial iformatio secure ad safe. May compaies experiece the followig issues whe usig stadaloe fax machies: Lost Busiess ad Poor Customer Satisfactio: Lost faxes lead to lost busiess Errors i maual fax delivery Slower respose time i processig paper faxes Loss of Precious Time ad Resources: Pritig paper documets ad waitig at the fax machie for sedig (ad resedig) Frequet busy sigals ad waitig for failed trasmissios Waitig to receive critical documets o a fax machie Shufflig paper documets istead of electroic documets High Cost of Fax Machie Operatio ad Maiteace: Cost of paper, toer, machie maiteace ad repair Irritatig paper jams Per-lie telephoe charges for each fax machie Lack of Security, Compliace ad Trackig: Cofidetial documets sittig i plai sight Greater risk of regulatory ad compliace breaches Lack of ay trackig method to ascertai exactly who set or received a fax No electroic audit reportig OpeText RightFax Express is the fax solutio desiged for SMBs to get rid of their fax machies. 2
Oe solutio. Multiple choices. RightFax Express was desiged to offer SMBs a best-i-class fax solutio with a umber of deploymet choices. These optios were desiged to offer a choice betwee a plug-ad-play appliace, or simple to deploy software istalled o your server which uses your telephoe etwork or the cloud for fax trasmissio. Every optio keeps your fax server safely o-premises, withi your cotrol. OPENTEXT RIGHTFAX EXPRESS APPLIANCE OPTION SOFTWARE OPTION HYBRID OPTION O-premises fax server appliace with coectio to o-premises telephoy All-i-oe, precofigured appliace Sed faxes usig your existig phoe lies: aalog, digital, BRI, or SIP Truk Perfect for SMBs with little or o IT staff O-premises fax server software with coectio to o-premises telephoy Software istalled o your server Sed faxes usig your existig phoe lies with a o-premises fax gateway Perfect for SMBs with a IT staff to maage applicatios o a server O-premises fax server with cloud service fax trasmissio Software istalled o your server ad coected to RightFax Coect Trasmit faxes usig RightFax Coect via the cloud Perfect for SMBs without the staff, expertise, or desire to maage the coectio betwee applicatios ad the telephoe etwork Every deploymet optio keeps the server safely o-premises, withi your cotrol. Prefer a appliace? OpeText RightFax Express is available as a all-i-oe appliace that icludes all of the software ad hardware eeded to coect RightFax Express to your busiess. This plug-adplay appliace offers a simple deploymet optio for those SMBs which prefer a simple solutio. You ll fid everythig you eed all to get up ad ruig withi miutes. Coect your appliace usig aalog phoe lies, digitally with a T1/E1/J1, BRI, or via Fax over IP (FoIP) with SIP Truk. This is perfect for those SMBs with limited or o IT staff to maage a ew applicatio o their server. This precofigured, high performace appliace optio will brig desktop faxig the figertips of all employees quickly ad easily. Prefer the cloud? OpeText RightFax Express software plus RightFax Coect takes faxig to the cloud, providig the fastest ad easiest deploymet optio for RightFax Express. Get the rich features of RightFax Express with the speed of deploymet, badwidth, coectivity, security, cost cotrol ad operatioal efficiecy which faxig via RightFax Coect provides. Ad it s hasslefree sice there are o telephoe coectios to maitai or moitor with your fax server software. This is a hybrid deploymet which combies RightFax Express (o-premises software) with RightFax Coect (cloud service). RightFax Coect is a cloud-based commuicatio tool which is used to sed ad receive faxes from your RightFax Express server, without traditioal telephoe lies. By extedig delivery to ad from the cloud, RightFax Coect provides flexibility ad agility to your RightFax Express fax server, deliverig beefits uique to a hybrid deploymet method. The cloud optio is perfect for those SMBs which wat to use the cloud for the beefits it brigs. Prefer software? Istallig RightFax Express software is a fast ad easy faxig solutio, too. The istallable versio is perfect for those SMBs who prefer a software applicatio istalled o their o-premises server. This is perfect for those SMBs with a IT departmet ad staff to maage a applicatio o your server ad coect RightFax Express to your existig telephoe etwork usig a fax gateway. This optio also provides a platform to ru a virtual eviromet for RightFax Express. 3
Beefits of OpeText RightFax Express SMBs approach IT ivestmets differetly tha large eterprise orgaizatios. While SMBs face may of the same challeges as eterprise orgaizatios, they have tighter budgets ad fewer resources to hadle large fax server implemetatios. RightFax Express makes it easy for SMBs to save time ad moey, ad to free-up other valuable resources. Easy ad Hassle-Free Requires limited or o IT staff for istallatio, deploymet, maagemet ad maiteace Miimizes the learig curve with a ituitive, easy-to-use web iterface Elimiates Cost ad Quick ROI No per-user fees or user limits Elimiates costs associated with fax machies icludig supplies, repairs, ad separate phoe lies Fax eable your MFP fleet at o additioal cost Icreased Productivity ad Efficiecy Icreases productivity ad empowers employees to fax from their desktop by elimiatig time spet maually faxig ad deliverig paper documets Provides techical agility by turig paper faxes ito electroic documets Eables eterprise-class productivity ad efficiecy across your etire orgaizatio by itegratig fax with email, MFPs ad existig busiess applicatios Solves documet distributio problems wherever you do busiess with worldwide availability i 16 laguages Maage your faxes from aywhere i the world via web-based accessibility usig Iteret Explorer, Firefox, Safari ad Chrome Hybrid optio with RightFax Coect ca scale istatly with your faxig eeds to hadle bursts ad peaks of fax traffic Accelerates ROI through a low total cost of owership ad freedom from other, more expesive documet distributio methods Create faster routes to reveue by icreasig the speed of exchagig documets. 4
Features of OpeText RightFax Express RightFax Express provides all the key features ad fuctioality you eed to empower your etire orgaizatio to fax electroically, right from the desktop. Sedig ad Receivig Documets Quickly sed faxes without ever leavig your desk usig your email applicatio, a web cliet or prit-to-fax driver Fax differet documets formats such as PDF, Microsoft Word, Excel, ad PowerPoit as well as text ad graphic files as easily as sedig a email Automatically otify users of trasmissio status o set or received faxes via email or a priter Iboud faxes delivered directly ito user s mailbox Easily sed faxes from SMTP email systems Cloud-based email support (Google, Yahoo, Office 365 ad others) Simplified Admiistratio Easily maage all users, devices, priters, cover sheets, reports ad system cofiguratio with a easy-to-use admiistrative tool Easily add users usig Active Directory Easily add cotacts to a address book Quickly ru reports by date or other fax iformatio ad easily export to CSV or XML formats Trackig ad Reportig Add optioal billig codes to track faxes based o accout umbers or cliet umbers Receive prited or emailed otificatios of trasmissio status Track failed faxes with a failed fax report to maage failures Provide a electroic, full audit trail of all fax trasmissios for compliace ad audit readiess RightFax Express provides all the key features ad fuctioality you eed to empower your etire orgaizatio to fax electroically, right from the desktop. 5
OPENTEXT RIGHTFAX EXPRESS FEATURES AND FUNCTIONALITY NUMBER OF USERS Ulimited NUMBER OF CHANNELS Appliace: 2, 4 or 8 Software: 2, 4 or 8 Hybrid: Noe Fax chaels are ot eeded for RightFax Express with RightFax Coect ADMINISTRATION Simplified accout creatio ad itegratio usig Active Directory Simplified cofiguratio of user prefereces Automated daily backups Multiple Admiistrators Easy migratio of users ad fax history of Fax Press to ew RightFax Express accouts SEND, RECEIVE AND MANAGE FAXES Via a web cliet usig Iteret Explorer, Firefox, Safari ad Chrome Via email applicatios by itegratig with email Via coectios with MFPs Via Prit-to-Fax driver PHONEBOOKS MFP CONNECTORS BILLING CODES EMAIL INTEGRATION ATTACHMENT TYPES NOTIFICATIONS ARCHIVING REPORTING Persoal phoebooks ca be imported ad exported via a CSV file Create a shared, global address book which is accessible to all fax users Ulimited MFP ad etwork scaers equipped with sca-to-email feature, both via SMTP Use up to 2 optioal billig codes to track faxes SMTP itegratio with ay email applicatio, icludig cloud-based email support such as Microsoft Office 365 ad Google Apps Microsoft Office documets (Word, PowerPoit ad Excel ), PDF, JPEG, GIF, TIFF, XPS, Text, HTML Email ad Prit otificatios Automatically sed fax images ad metadata to a etwork folder for archivig Develop reports of fax traffic for iteral reportig ad audit preparedess Reports may be filtered by seder, date, billig code, recipiets, etc Export report data to CSV or XML LANGUAGE SUPPORT VIRTUALIZATION Eglish (US), Eglish (UK), Frech, Frech Caadia, Italia, Germa, Spaish, Portuguese, Brazilia Portuguese, Dutch, Simplified Chiese, Japaese, Arabic, Thai ad Hebrew Microsoft Hyper-V VMware ESX 3.01. or later VMware vsphere 4.0 ad later with VMotio INTEGRATION METHODS Web services APIs Drop Directory.NET API Simple Fax Utilities SMTP CUSTOMIZABLE VOICE PROMPT Create a voice prompt file ad upload it to replace the default prompt for fax extesio digits. The default file cotais the Eglish phrase Please eter a fax extesio. Chage to a differet phrase or laguage. 6
About OpeText OpeText is the leader i Eterprise Iformatio Maagemet (EIM). EIM eables orgaizatios to grow the busiess, lower costs of operatios, ad reduce iformatio goverace ad security related risks. OpeText focuses o the key drivers of busiess success to improve busiess isight, stregthe busiess impact, accelerate process velocity, address iformatio goverace ad provide security. OpeText Iformatio Exchage solutios help orgaizatios itegrate ad exted their iformatio exchage systems ad processes i order to improve their efficiecy, decrease security risk, ad lower their trasactio cost for iteral ad exteral iformatio exchage. For more iformatio visit: faxsolutios.opetext.com. About Coectis Group Coectis solutios ad professioal services assist compaies choked with volumes of documets, forms, files ad faxes to lower the cost of processig by elimiatig maual data etry for documets, automatig paper processes, archivig documets & eablig fax itegratios with your lie-of-busiess applicatios with both o premise ad hosted solutios. As a trusted parter sice 1985 - Coectis has reduced busiess trasactioal costs, ad icreased satisfactio with our prove project methodology. We esure implemetatio strategies are joitly plaed ad meet user acceptace tests, resultig i successful projects that are withi budget ad eable busiess to ru more efficietly - with a lower total cost of operatio. Call us at 905.695.2200 for a complimetary discovery meetig ad lear where we ca Save You Moey. Coectis Group 600 Bowes Road, Uit 32 Cocord, ON, Caada L4K 4A3 (888) 707-8221 ifo@coectis.ca www.coectis.ca Copyright 2012-2013 Ope Text Corporatio OpeText is a trademark or registered trademark of Ope Text SA ad/or Ope Text ULC. The list of trademarks is ot exhaustive of other trademarks, registered trademarks, product ames, compay ames, brads ad service ames metioed herei are property of Ope Text SA or other respective owers. All rights reserved. (12/2013)01479EN