OpenText Cloud Fax Sevices

Transcription

1 OpeText Cloud Fax Sevices The Market Leader i Cloud Fax Techology For over 25 years, OpeText Cloud Fax Services has helped may compaies go paperless with solutios that itegrate with both ad back-ed systems to allow the sedig ad receivig of faxes as electroic messages aytime, aywhere.

2 Why Cloud Fax Services? Today s orgaizatios regularly experiece productivity ad operatioal bottleecks withi their fax commuicatios. There are a lot of reasos this cogestio is happeig, icludig paper-itesive documet hadlig, o-goig ivestmets i maitaiig o-premises fax machies ad hardware, ad cotiuous maual o-boardig of ew fax users. I tur, these gaps make it very difficult to streamlie the creatio ad delivery of customized fax commuicatios. Employees are forced ito tedious ad error-proe maual processes that slow busiess cycle times ad threate the etire customer experiece. For high-volume messagig, this ca prove especially paiful ad costly, as staff must repeatedly fid ad merge data betwee disparate busiess systems ad tur that iformatio ito persoalized documets. The they have to trasmit this uique iformatio to large umbers of customers i a acceptable format all maually. Scearios like this are commoplace i today s busiess world. The resource ad productivity drais have forced eterprises to ivestigate cloud solutios that optimize the flow of their fax traffic i a way that elimiates over-reliace o traditioal fax machies while reducig costs associated with paper, server hardware, ad-hoc fax policies ad procedures, ad the ecessary IT persoel resources to maitai it all. ELECTRONIC DESKTOP FAXING ELIMINATES TRADITIONAL MACHINES OUTSOURCED SERVICES GIVE I.T. MORE BANDWIDTH CLOUD TECHNOLOGY REDUCES ON-GOING INVESTMENT IN FAX HARDWARE TRANSACTION BASED PRICING CONVERTS CAPITAL EXPENSES INTO OPERATING EXPENSES ESTABLISHED SECURITY POLICIES AND PROCEDURES ENSURE DATA CONFIDENTIALITY 2

3 OpeText Fax2Mail Backed by the capability of cloud computig, Fax2Mail is the idustry s leadig eterprise desktop fax service. Fax2Mail elimiates the eed for fax machies, fax servers, ad related ifrastructure to streamlie fax operatios ad ehace worker productivity. Ultimately, Fax2Mail gives you the ability to optimize fax resources ad remove IT from overseeig the bulk of fax trasmissio related troubleshootig. You ca the better alig those IT resources with the strategic directio of the eterprise. Key Capabilities of Fax2Mail OpeText Fax2Mail reduces costs by elimiatig the eed for fax machies, servers, ad telephoy ifrastructure, as well as the IT resources ecessary to maitai these elemets. Elimiatig this o-premises ifrastructure gives you the ability to deploy fax operatios ad oboard ew desktop fax users quickly. FAX MACHINE OpeText Fax2Mail lets you sed faxes as electroic messages. MFD 3

4 Fax2Mail web portal allows you to sed electroic faxes as well as desigate various user cotrols. A Assortmet of User Iterfaces With a variety of ituitive user iterfaces at its disposal, Fax2Mail lets you sed electroic faxes from commo cliets or optioal prit drivers. You ca also sed, receive, ad track faxes as well as easily admiister user maagemet with Fax2Mail s secure web portal. Microsoft Office Itegratio Fax2Mail users ca sed faxes directly from Microsoft Office with the click of a ico via the appropriate prit drivers. If you prefer Microsoft Outlook, you ca take advatage of the optioal toolbar which allows users to sed attachmets directly from the world s most commo eterprise program. Sed faxes directly from Microsoft Outlook. SAP Coector OpeText Cloud Fax Services support both the sedig ad receivig of faxes from the SAP Busiess Workplace iterface. Faxes are submitted to our etwork where they are processed for delivery to recipiets fax umbers. From there a delivery status message is retured to the SAP system for message recociliatio. Web Services Itegratios Streamlie workflow ad improve customer service usig Web Services, SMTP, sftp, MQ or your preferred method of commuicatio. You ca also add logos ad other customized touches before deliverig these messages, securely. YOUR APPLICATIONS JAVA,.NET, PHP, WEB SERVICE DELIVERY STATUS DELIVER FAX YOUR CLIENT, BROKER, AGENT, VENDOR, ETC... Web Services APIs esures easy itegratio with ay system, solutio or applicatio. 4

5 OpeText Productio Messagig Productio Messagig is a Cloud fax service that automates the creatio ad delivery of high-volume outboud trasactios origiatig i back-office systems. All messagig is customized to your busiess rules ad recipiets output eeds makig it ideal for trade cofirmatios, letters of credit, customer statemets, busiess reports, ad other high-volume commuicatios requirig output as fax, , SMS, or other message delivery formats. Productio Messagig does this i a maer that reduces the maual productivity drais typically associated with traditioal paper-based faxig. FAX SOAP MQ FTP SMTP AND SECURE ENTERPRISE APPLICATIONS VOICE OpeText Productio Messagig automates the maagemet of high-volume outboud documets origiatig i back-ed systems. Key Capabilities of Productio Messagig Automated Ed-To-Ed Messagig OpeText Productio Messagig s 100% straight-through processig (STP) solutio automates your outboud messages with speed, security, privacy, ad efficiecy. We itegrate with back-office applicatios to implemet efficiet process implemetatios that icrease busiess cycle times ad drive competitive advatages. SMS Compliace Orieted Whether it s HIPAA, Sarbaes-Oxley, or the Gramm- Leach-Bliley Act, Productio Messagig improves your compliace with today s privacy ad record keepig madates. We tur your outboud trasactios ito automated workflows that ca be tracked, audited, ad archived. We provide a complete audit trail for each of your trasactios that pass through our etwork. 5

6 FAX ROUTE PRIORITIZE QUEUE OPENTEXT WORKFLOW SYSTEM WEB 2.0 INTERFACE CUSTOMER EDI/B2B OpeText Workflow Services combie advaced message queues, alerts ad alarms, comprehesive audit trails, ad a Web 2.0 iterface to create a customized automated workflow for your compay Highly Sophisticated, Redudat, ad Secure Network Productio Messagig is backed by a fully-redudat etwork to esure total security, cofidetiality, ad availability. You ca coect to our etwork via the iteret, virtual private etworks, or other secure solutios. Optios for Additioal Capability Workflow Services OpeText Workflow Services is a 100% outsourced, web-based workflow solutio that eables you to take cotrol of your icomig trasactios ad create a orgaized, rules-drive workflow for routig ad maagig iboud orders, forms, claims, ad other time-sesitive material. With Workflow Services, OpeText automatically routes icomig forms to the right teams, lets your staff categorize the iformatio, add aotatios, ad authorize the forms, while idetifyig ad maagig expectatios; the solutio also accelerates the delivery of validated trasactios ito your back-office systems. Fax2Mail Coector for Xerox MFPs Fax2Mail has a coector for the Xerox ColorQube 8700 multi-fuctio priter (MFP) device. It allows users to access their Fax2Mail accout, sca a documet, ad fax it via the cloud all from the Xerox ColorQube 8700 s user iterface. Users ca access their Fax2Mail accouts i oe of two ways. They ca either swipe a idetificatio badge or maually sig i to a Fax2Mail ico located o Xerox s custom user iterface kow as the Extesible Iterface Platform (EIP). With the Fax2Mail Coector for Xerox MFPs, you have the optio to eter details of your fax messages icludig: To: eter fax address/destiatio umber From: eter Fax2Mail address Att./To: eter the recipiet s ame Subject: eter the subject for the fax message Commets: eter ay ecessary commets Add Cover Sheet: iclude a cover sheet with your fax, the cover sheet selected correspods with the user s Fax2Mail accout. Fially, after sedig your fax message through the Xerox ColorQube 8700 MFP, your fax delivery cofirmatio report will arrive i your just like Fax2Mail. Swipe ID card to sig ito Fax2Mail Maually sig i to Fax2Mail 6

7 FAX OCR/ICR/IDR DOCUMENT CLASSIFICATION AND SEPARATION DATA EXTRACTION FORMAT AND TRANSPORT INDEX AND IMAGE DATA CUSTOMER ERP OR PROCESSING APPLICATION API INTEGRATION Cloud capture itegrates with your existig ifrastructure ad workflow, addig efficiecy to other areas of your orgaizatio. OpeText Cloud Capture Cloud Capture automatically receives ad idetifies iboud fax trasactios by reliably recogizig, classifyig, extractig ad deliverig fax data from traditioal machies, accouts or itegrated systems to specific destiatios. Cloud Capture routes fax data i several formats icludig TIFF ad PDF. It s a service that accelerates busiess cycle times ad icreases data quality ad fax processig accuracy. Documet Capture ad Maagemet Documet Capture ad Maagemet is a solutio that helps automate busiess processes by elimiatig the eed to rekey icomig faxes ad forms such as purchase orders, isurace claims, ad time sheets. Documet Capture ad Maagemet extracts predefied data fields ad coverts it ito electroic formats such as EDI, XML, ad may others. The service accelerates the processig of time-sesitive data ito your backed systems based o your uique busiess rules. FORMS IDENTIFICATION FORMS REVIEW DATA EXTRACTION OCR EDITING RULES ENGINE PROCESSING FINAL QUALITY CONTROL IMAGE AND INDEX FILES IMAGE DATA COMPILING AND PACKAGING DCM CUSTOMER SECURE DOCUMENT ERP SYSTEM CAN ACCESS DOCUMENT IMAGES WHEN NEEDED Documet Capture ad Maagemet helps automate the processig of data ito your busiess systems 7

8 OpeText Cloud Fax Network OpeText Cloud Fax Services has ie redudat, geographically diverse data ceters backed by state of the art architecture. The etwork is cofigured to help esure reliable, cost-effective, ad secure fax commuicatios offerig global etwork accessibility, customer care, ad techical support you ca rely o 24 hours a day, 7 days a week. SLOUGH MUNICH PARIS LAS VEGAS TORONTO TINTON FALLS PISCATAWAY ASHBURN COLUMBUS TOKYO SEOUL HONG KONG MUMBAI BANGKOK KUALA LUMPUR SINGAPORE SAO PAULO MELBOURNE SYDNEY Disaster Recovery OpeText global cloud fax etwork features a pool of geographically dispersed delivery ports, each capable of supportig worldwide fax traffic distributio as eeded. The OpeText disaster recovery eviromet miimizes risks, costs, ad duratio of system failure by maitaiig redudat facilities ad performig regular updates ad back-ups. The OpeText cloud fax etwork also provides excess capacity for addressig fluctuatios i page volume. Data Sovereigty Support i the Europea Uio (EU) OpeText has the ability to process EU customers cloud fax messages strictly withi its data ceter i Slough, UK. This i-regio processig capability was desiged to help address privacy ad data sovereigty cocers for customers who have requested i regio processig. Thus, all their iboud ad outboud cloud 8 O P E N T E X T C LO U D FA X S E R V I C E S fax messagig will be processed exclusively at the fully secure data ceter i Slough. Maage New ad Existig Fax Numbers Admiistrators ca self-provisio fax umbers from our pool of available umbers. Oce umbers are provisioed to a user it is activated withi 30 miutes. You also have the potetial optio to port over your existig umbers to avoid ay service disruptios ad cofusio with customers or other importat stakeholders. Page Volume OpeText Cloud Fax Services averages 90 millio faxed pages per moth ad we have the capacity to hadle much more. OpeText Cloud Fax Services ca always support your fax volume icludig istat, uexpected bursts ad spikes i traffic.

9 Beefits Reduce costs by elimiatig fax machies, severs, telephoy ifrastructure, ad other hardware Sigificatly icrease IT badwidth with services requirig little IT resources Icrease efficiecy of fax commuicatios with a host of itegratios Achieve o-demad scalability for capacity peaks ad bursts Audit trails for all etwork trasactios drive compliace Trasactio based pricig coverts capital expeses ito operatig expeses Predictable cost model elimiates waste ad leads to speedy payback Exchage iformatio faster ad more accurately

10 Δ Cotact AMS AMS AMS are a UK based techology compay specialisig i solutios for the efficiet, secure ad compliat exchage of iformatio iside ad outside the orgaisatio. We are a OpeText Platium Parter, distributor, ad support cetre for the full rage of their Fax ad Iformatio Exchage solutios icludig RightFax, Fax Appliace, Secure , Maaged File Trasfer, Notificatios, EDI Services ad Output Magemet Cotact Details Sales [email protected] Support [email protected] +44(0) opt 2 +44(0) opt 1 Visit ams-ltd.com for more iformatio about Ope Text solutios. Ope Text is a publicly traded compay o both NASDAQ (OTEX) ad the TSX (OTC). Copyright 2009 by Ope Text Corporatio. Ope Text ad The Cotet Experts are trademarks or registered trademarks of Ope Text Corporatio. This list is ot exhaustive. All other trademarks or registered trademarks are the property of their respective owers. All rights reserved.