2015 SAFETY MANAGEMENT IN AVIATION NEW Syllabus
SAFETY MANAGEMENT IN AVIATION and OBJECTIVES Mastère Spécialisé MS PROFESSIONAL PROSPECTS Entry Requirements : Master degree or an equivalent degree in science or engineering, including a master degree in risk management Bachelor degree in the same domains with a least a 3 years professional experience English proficiency: TOEFL 550 or equivalent The s in Safety Management trains management personnel capable of federating safety activities and working within teams responsible for developing or improving aviation safety, whether in a given body (Aircraft operator, Manufacturer, Maintenance organization, Airport operator, Air Navigation Services Provider, Training organization) or at State Level. They will be able to make critical assessments of professional safety management practices and deal with complex problems systematically. CAREER OPPORTUNITIES At State Level : g Safety Director or Manager g Safety performance Manager g SSP (State Safety Program) Manager g Responsible for certification and approval At operator level (Aircraft operator, Manufacturer, Maintenance organization, Airport operator, Air Navigation Services Provider, Training organization): g Safety Director or Manager g SMS (Safety Management System) Manager g Safety investigations Manager g Safety analysis Manager 1 EASA: European Aviation Safety Agency 2 DSAC: Direction de la Sécurité de l Aviation Civile 3 DSNA: Direction de la Sécurité de la Navigation Aérienne 4 OSAC: Organisme pour la Sécurité de l Aviation Civile 5 IATA: International Air Transport Association Aeronautical stakeholders: g Air France g EASA g DSAC g DSNA g OSAC g AIRBUS g IATA www.enac.fr 1
Droit de SAFETY l Aviation MANAGEMENT Civile et du Transport IN AVIATION Aérien Safety Management PRACTICAL INFORMATION Enrolment: Application forms are available from January 2015. Applications must be filed before 14st of June 2015 Selection: On the basis of the application, possibly with an interview. Course fees: The tuition fees for the Mastère Spécialisé Safety Management are 12 760. Information and contacts: Mr. Michel CHAUVIN info_masters@enac.fr Enrolment : https://masters@enac.fr Course Director : Mrs Anne-Marie SCHAAL Anne-marie.schaal@enac.fr 2
ASM01 Content Module Responsable Durée Part1: Context, Safety Culture and cross-domain methods Name Company Hours ECTS Aviation Safety Context in the 21st century Anne-Marie SCHAAL ENAC 53 Cross-domain methods Pierre ALBA/ Janick MAINGUENE ARGOS CONSEILS/ AGATAIR Audits methods and workshop technics Anne-Marie SCHAAL ENAC 29 Part2: Safety management at Operator Level Safety Management: Aircraft operator Pierre ALBA ARGOS CONSEILS 44 Safety Management: Manufacturer Safety Management: Maintenance organization Muriel GIZARDIN/ Janick MAINGUENE 31 ENAC 43 Frédéric SUSPENE OSAC 42 Safety Management: Aerodrome operator Nicolas LAMBALLE ENAC 36 Safety Management: Air Navigation Services Provider Alain PEYTAVIN/ Stéphane DEHARVENGHT ENAC/DSNA 46 Safety Management: Training organization Jean-Claude FEUILLERAT ENAC 23 Part3: Safety at State level Safety at State Level Fabienne HERLEDAN DSAC 60 Total 407 45 Professional thesis Company, Enterprise At least 4 months 30 www.enac.fr 3
Aviation Safety Context in the 21st Century Safety Management After completing this module, the student/applicant will be able to: - Understand the evolution of safety in aviation during the past decades and the need to move to a systematic approach to managing safety including the necessary organizational structure, accountabilities, policies and procedures. - Evaluate the strengths and weaknesses of an Organization from a safety standpoint. Safety g General introduction g The international organizations: ICAO, IATA, etc. g The safety improvements through the last decades : from the front line actor to a systematic approach for safety g Overview of the SMS Regulations: ICAO, EASA g Safety Management Fundamentals (Safety culture etc.) g Towards an integrated management system SMS and SSP g How to build up an SMS: roadmap for implementing SMS in an organisation g How to build up a SSP: roadmap for implementing SSP Human factors g Safety and Human Factors principles g How to analyse an accident? 53 hours Anne-Marie SCHAAL (ENAC) Organizational sociology g Multiple organisation structures and management systems based on processes g Interfaces and information flow between organisations g Overview of the whole value chain around air transport Legal aspects g The limits of the open book: protection of safety information g Lectures, tutorials 4
Cross-domain methods dvanced Master Safety Mastère Management Spécialisé MS The objective of this module is to provide the student with the basic knowledge and comprehension of the key principles and techniques related to safety risk management and safety data management in the aviation system framework. After completing this course, the student will be able to explain and justify the technics and methods most commonly used in Aviation to ensure the safe operation of aircraft. Safety Risk Management g Main activities performed at each stage g Application of Safety Risk Management to the Civil Aviation System g Methods and tools for Safety Risk Management - Review of the main methods and tools applicable to civil aviation safety risk management - ICAO risk assessment matrix g Recommendations and safety action plan 31 hours Janik MAINGUENE (AGATAIR) Safety Data g Data driven approach to Safety Risk Management and examples of data driven approach in Civil Aviation (CAST studies, ECAST ) g Safety Data Collection g Safety Data Analysis: - Data mining and taxonomy - Identification of precursors, adverse trends - Big Data concepts - Confidence in the results g Safety events analysis and incidents investigation g From Safety Data to Safety indicators g Lectures, tutorials www.enac.fr 5
Audit and Communication techniques Safety Management After completing this course, the student will be able to explain the basics of auditing and facilitating. g Principles and operation of an audit/inspection/peer reviewing g Focus on main personal skills necessary to perform audit g Root analysis and creative solving techniques Performing an audit in a simple situation - Preparation of the audit - Carrying out the audit - Audit conclusions and recommendations Facilitating techniques - Preparing & facilitating a meeting - Preparing & facilitating a brainstorming session on a specific topic - Organizing an efficient workshop on a subject g Lectures, tutorials 29 hours Anne-Marie SCHAAL (ENAC) 6
Safety Management: Aircraft Operator Safety Mastère Management Spécialisé MS This course will provide applicant with solid foundation in basis Safety Management System concepts and will support initial implementation of SMS throughout its Airline. After completing this module, the student will be able to work in teams on SMS development, implementation, assessment and maintaining for an Aircraft Operator. The enhancement of Safety of an Aircraft Operator through its organization g Advantages and drawbacks of different AO s organizations g The challenges (operational-economical) g Process analysis of the Aircraft Operator s organization g Introduction of FRMS in the aviation industry g Safety policy and just culture g Crisis management Managing the risks g Data collection: Safety report and Flight data monitoring g The need for a relevant accident mapping lead to an accurate hazards analysis g Inside an AO : Hazards identification methods : reactive, proactive, predictive g Risk assessment and mitigation 44 hours Pierre ALBA (ARGOS CONSEILS) How to evaluate the SMS effectiveness? g How to build up an SMS Dashboard g Safety audit and safety investigation. Looking for the root causes g Analyse a management of change: new organization, new equipment, new route Safety promotion g What kind of training for what kind of trainees? g Work at open book g Lectures,class-work www.enac.fr 7
Safety Management: Manufacturer Safety Management After completing this module, the student will be able to: - Work in teams on SMS development, implementation, assessment and maintaining for a manufacturer, covering both design and production aspects, from a complete analysis of its organization and its environment, from the understanding of its characteristics, and by taking into account the regulatory requirements. The key characteristics of a manufacturer organization g Scope of activities: products (aircraft) versus services - The manufacturer s environment: other manufacturers, suppliers, STC holders, operators g Regulatory context: airworthiness, SMS g Gap analysis for the 4 SMS components How to initially assess safety risks and mitigate them during development phase? g Certification activities as mitigation means g At aircraft/systems design level - Introduction to CS25.1309 - Risk analysis and assessment tools - HF in design phase g At industrialization level - Risks inherent to production activities - Mitigation means 43 hours Janick MAINGUENE (AGATAIR) Muriel GIZARDIN (ENAC) How to maintain safety risks at acceptable level and proactively improve safety when aircraft is in service? g Reminder on Continued Airworthiness regulatory context g Risk assessment and prioritizing of the identified safety issues g Management of change in organisation, in product design and in manufacturing processes g Analysis of production/manufacturing events and development of safety action plans g Safety data collection and analysis g Specific focus on information exchange between the manufacturer and its suppliers and operators g Levers for a safety action plan or safety initiatives How to implement a SMS for a manufacturer? g The students will link the previous courses to the SMS elements, build-up a safety team and draw the main roadmap steps for implementing SMS in a manufacturer organisation g Complementary focus on Emergency Response g Lectures, tutorial, case study 8
Safety Management: Maintenance organisation Safety Mastère Management Spécialisé MS After completing this module, the student will be able to: - work in teams on SMS development, implementation, assessment and maintaining for a maintenance organisation, from the complete analysis of itself and its environment, from the understanding of its characteristics, and by taking into account the regulatory requirements What s a Maintenance Organization? g The MRO environment in term of actors g The MRO challenges (operational business) g Complete Process Analyse of a MRO made by students What are the hazardous situations and risks associated concerning a MRO? g Analyse by internal process g Analyse of the internal process interfaces g Analyse of the hazardous situations generated by external actors. What kind of protections to mitigate the risks? g How to understand the PART 145 regulation in the light of the risk analysis g Actual protections to mitigate the risks previously identified 42 hours Frédéric SUSPENE (OSAC) How to assess safety performance? g What kind of indicators for good measure of safety performance? g What kind of audit to assess the safety performance? Advantages and disadvantages of different kind of audit g How getting pertinent data collection from operators and managers? SMS Bow Tie of a maintenance organization How implement a maintenance organization SMS System analysis of an incident related to maintenance g Lectures, tutorials www.enac.fr 9
Safety Management: Aerodrome operator Safety Management After completing this module, the student will be able to: - work in teams on SMS development, implementation, assessment and maintaining for an aerodrome operator covering both operations and procedures, from a complete analysis of its organisation and its environment, from the understanding of its characteristics, and by taking into account the regulatory requirements. How could be an Aerodrome s organization in order to enhance safety? g The safety organization by itself: Process analysis of the Aerodrome s organization (who s is charge of what?) Safety Policy and just culture. Interfaces with the ground handlers g What could be an Aerodrome s Organization with regard to safety and taking into account all the stakeholders g How a safety policy and just culture are fostering the safety? Managing the risk? g Data collection How to learn from the others Managing the safety data g The need for a relevant accident mapping lead to an accurate hazards analysis g Hazards : taxonomy, identification methods : reactive, proactive, predictive g Risk assessment and mitigation 36 hours Nicolas LAMBALLE (ENAC) How to evaluate the SMS effectiveness? g How to build up an SMS Dashboard g ISAGO, the standard for safety audit g Safety audit and safety investigation. Looking for the root causes. g Analyse a management of change: new organization, new equipment, new handler, runway/taxiway/markings modifications Safety promotion g What kind of training for what kind of trainees? g Lectures, tutorials 10
Safety Management: Air Navigation Services Provider Safety Mastère Management Spécialisé MS After completing this module, the student will be able to: - work in teams on SMS development, implementation, assessment and maintaining for an Air Traffic Services Provider, from a complete analysis of its organisation and its environment, from the understanding of its characteristics, and by taking into account the regulatory requirements. 46 hours Stéphane DEHARVENGHT (DSNA) Alain PEYTAVIN (ENAC) How to organise safety management for delivering Air Traffic Services? g Describe the challenges of providing ATS En route and Approach/Tower operations. A tale of two cultures : ATCOs and ATSEPs g The challenges (operational-economical): Different geographical and traffic organization influence safety management and the roles of all the actors (using examples from FABEC organisation) g The safety organization by itself: Process analysis of the ATS organization (who s is charge of what?) g How to foster safety and just culture? What are the expectation from the front line actors and management? Safety and just culture Policy g How to manage a crisis situation g The regulatory context: the evolution of European Commission and EASA rulemaking for Air Navigation. The impact on reporting, the safety performance and the surveillance. Risk Management g Data collection : Reporting process in Air Navigation operational and technical aspects g The tools for incident analysis: analysis method, usage of taxonomy, risk classification scheme, database, related training g Organisation of incident analysis and coordination with stakeholders: example of local safety committee, local runway safety team g Safety Risk assessment and mitigation: managing changes in Air Navigation, the principles g FHA: Identification of Hazards and setting safety objectives g PSSA : Risk reduction means g SSA: Demonstrating acceptability of risks, transitions, safety assurance g Recording safety risk assessment www.enac.fr 11
Continuation Safety Management How to evaluate the SMS effectiveness? g How to build up an SMS Dashboard: Safety performance measurement and reporting; example of European Safety Key Performance Indicators g Safety audit and safety investigation: Internal surveillance procedures Managing an SMS g How to ensure compliance with the rules and keeping operational documentation up-to-date g Developing a safety action plan and keeping track of improvements g Services to be provided or contracted (ANS, AIS, CNS, MET, SAR ) Safety promotion g Safety training and information g SMS 2.0: the next generation of SMS concepts (resilience) and tools (observation of normal operations) g Lectures, tutorials 12
Safety Management: Training organisation Safety Mastère Management Spécialisé MS After completing this module, the student will be able to: - work in teams on SMS development, implementation, assessment and maintaining for a training organisation, covering training content, methods and practices, taking into account the regulatory requirements, including instructor/ assessor/examiner requirements. What are the key characteristics of a training organisation? g Interactions and dependencies: external entities, contractors, authorities and regulations g The challenges What are de hazardous situations and risks associated to an ATO? g Analyse by internal process g Analyse of the internal process interfaces g Analyse of the hazardous situations generated by external actors What kind of protections to mitigate risks? g Procedures g Communication 23 hours Jean-Claude FEUILLERAT (ENAC) Sophie COPPIN (ENAC) How to assess safety performance? g Which indicators? g Safety analysis How implement a training organisation SMS g Road map for implementing SMS in a training organisation g Lectures, tutorials www.enac.fr 13
Safety at State Level Safety Management After completing this module, the student will be able to: - Manage the implementation of a State Safety Programme (starting phase) or - Steer or actively contribute to a State Safety Programme in order to ensure that it effectively assesses and mitigates safety risks (cruising phase). g The shift in the role of the civil aviation authorities g The contributions of international organisations to the development of safety initiatives g How to identify the functions to be developed in one State to start or to enhance an existing SSP, with a risk based approach? g Development of a SSP implementation plan, based on the gap analysis (starting phase) g Development (starting phase) and management (cruising phase) of safety data collection, analysis and exchange for the State g The principles of risk-based oversight system 60 hours Fabienne HERLEDAN (DSAC) How to build and manage a robust SSP? - Identification of the safety policy, objectives and risk portfolio - Selection of the most appropriate type of safety actions - Carrying out the follow up of the safety actions - Adjustment of the objectives and actions according the follow up and data analyses - PSE assessment g Building up a training program for the technical personal at State Level that covers the above activities g The interfaces between SMSs and SSP g The mechanisms that ensure a two-ways communication between SMS and the SSP g Lectures, tutorials 14
Industrial sequence (March to September) Safety Mastère Management Spécialisé MS The course is completed with a 4 to 6-month internship in a professional environment either in France or abroad. The internship is supervised by a tutor from the host organisation and by a professor tutor from ENAC. The student is required to produce a professional thesis which he/she defends before a combined jury made of professors and professionals. www.enac.fr 15