Transportation Management Centers



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Lew Gaskell - Smarter Transportation Leader Transportation Management Centers Integrated, proactive transportation network management Document number

Executive summary Transportation network operators are squeezed by the combination of expanding capacity demand coupled with escalating infrastructure costs. As system reliability and quality suffers, citizens clamor for a safer, more efficient and dependable transportation network. Using technology, transportation professionals can maximize system capacity and enhance user transportation decision making leading to increased citizen satisfaction. The Transportation Management Center can provide integration and visibility across the entire transportation system, improving system efficiency and citizen satisfaction. Cites and Regions worldwide have realized the benefits of the Transportation Management Center. 2

Global transportation under pressure Passenger vehicles expected to grow from one billion to 2.5 billion by 2050 1 Freight volumes could grow by a factor of four by 2050 2 Infrastructure investment needs alone could reach USD11 billion by 2030 3 The European Commission (EC) estimates that road traffic congestion affects 10% of the road network, and costs the EU about 1% of its GDP annually. Computing, Europe split over best way forward for traffic systems, June 18, 2009 In 2011, congestion caused urban Americans to travel 5.5 billion hours more and to purchase an extra 2.9 billion gallons of fuel for a congestion cost of USD121 billion. Texas A&M Transportation Institute, 2012 Urban Mobility Report, December 2012 1 OECD. 2012. Transport Outlook 2012: Seamless Transport for Greener Growth. Organisation for Economic Co-operation and Development 2 OECD. 2012. Transport Outlook 2012. 3 OECD. 2011. Strategic Transport Infrastructure Needs to 2030. Organisation for Economic Co-operation and Development 3

While globalization has flattened the economic playing field, population growth and distribution among cities has not leveled 4

Transportation leaders must respond Citizens demand security, convenience, opportunity and prosperity. This results in: Ever-increasing requirement for more services, using constrained budgets High expectation to deliver individual services and information in real time Service reliability and quality are keys to improving traffic flow and public transport ridership Basic obligation to manage incidents quickly, improve safety and convenience Source: Alamri, 2011; BBC, 1998, 2001, 2003, 2004; Saudi British Bank, 2008; The Guardian, 2006. 5

Challenges in traffic, common across most cities, also presents unique challenges in each city US Cities NY, LA and Chicago Most travel more than 10 miles one-way though time taken to commute is less than 30 min. Milan Carpooling/use of public transport prominent among those who experienced increased stress due to traffic Moscow Commuters experienced being stuck in traffic for more than three hours China cities Beijing, Shenzhen Incidents of traffic accidents negatively impacting health higher among Chinese commuters Mexico City Increased stress due to traffic; Cancellations of driving trips common due to traffic conditions (while going to work/recreation) More than 80% of commuters in Milan, Moscow, Beijing and Shenzhen use downtown city streets which are the prime traffic areas/junctions Indian Cities, Bangalore, New Delhi Start-stop traffic most frustrating Cities in India and China face more respiratory problems due to traffic not surprising as they are already overcrowded cities Nairobi City with longest one way time to commute - >45 min. 6 6 Buenos Aires City where roadway traffic has become somewhat/lot worse in past three years Johannesburg Highest numbers of commuters traveling more than 20 miles one-way

Summary: Top Trends To Watch In 2014 1 Security 2 Cloud Computing 3 Mobile Computing External threats increase. Impact of big data, mobile, social, and cloud. Now a business operations issue. CISO tasked with enterprise-wide strategy that includes encryption / biometrics All types grow, but buzz in 2014 will be about Hybrids. Public clouds will experience price wars. Cloud increasingly becomes distribution channel for software apps. Intersection with mobile. More devices, apps, clouds, analytics. Mobile security becomes a larger concern. HTML use increases. BYOD programs necessary. 4 Internet of Things 5 Big Data 6 Analytics 7 Cognitive Computing 8 Social Business 9 Digital Marketing 10 Software Development 7 15Jan2014 Technology Trends To Watch In 2014 7 Sensors, M2M and wearables. Analysts talk of Billions of sensors and $T impact on economy. New apps required. Execs and IT Leaders need to understand how to leverage it all. Explosion of data. How to collect, store, manage the data securely so it can be analyzed? Hadoop matures & goes realtime. Chief Data Officer role. Data Scientists. Training required The on ramp to the Smarter Planet. Embedded, predictive, unstructured, mobile. Applications for all processes. Self Service tools needed. Need changes in culture, skills, business processes. Smart Machines that learn, adapt, and think like humans are on their way. Watson, Google Now, Siri, Cortana. Robots. Will be highly disruptive. Leaders need to begin scenario planning. It is about connecting people before, during and after every task, every business transaction. Front office and back office apps. For the entire value chain. CEOs own up to changing culture. Marketing is going through a huge transformation. Must significantly improve digital experience across all channels. All types of analytics required. Need help from IT. Developers, Developers, Developers!! This is a critical age of software development with many trends happening. DevOps, APM, Open Everything, SDN, Hackdays, Agile methods Source: HorizonWatch, IBM Market Insights Source: Bill Chamberlin

New Intelligent Transportation Systems (ITS) enable you to realize those benefits Traditional ITS capabilities focused more on knowing the transportation network status so clients can react to the situation. New ITS capabilities focus on anticipating what is likely to happen so they can predict and avoid the likely congestion situations. 8 Until recently we had a fragmented view of the overall health and real-time status of Dublin s transport network, making it very difficult to identify traffic congestion in its early stages because the causes of a delay had often moved on. Brendan O Brien, head of technical services, Roads and Traffic Department, Dublin City Council

New technologies can transform transportation Tolling From To Congestion charging (variable) Monitor traffic Road sensors Historic data Traffic management Bus and metro Traffic signs Cruise control Navigation Cars ABS Predict traffic Social media analytics Real time Predictive transport management Seamless integrated public transport In-car signage Autonomous driving Real-time guidance Connected cars Incident prevention Congestion Economic constraint Optimized traffic flow Economic growth 9

Newer ITS capabilities Traditional Approach Proprietary solutions Single vendor lock-in Smarter Approach Open architecture Componentized solutions Independent from roadside equipment vendors Equipment-driven procurement Service-driven solution with customer experience focus Transaction reporting Advanced analytics The Transportation Management Center delivers situational awareness across traffic centers with a flexible system to manage road transport. China Liaoning provincial government (translated) 10

Transportation Management Centers can deliver economic and social benefits Real Benefits Details Minimize congestion costs WW: USD740 billion annual cost 25% reduction in congestion = USD185 billion savings in U.S. Boost economic activity 6% increase in retail sales from 25% reduction in congestion Average capital city experiences a EUR1.4 billion potential increase in retail sales Cut pollution WW: 4,848 million tonnes of carbon emissions from road transportation sources 20% emissions reduction = 970 million tonnes Reduce accidents WW: 1.24 million annual road crash related deaths 25% reduction = 310,000 lives annually Source: IBM; IMF; World Bank; Centre for Retail Research; International Transport Forum; World Health Organization 11

Increase network-level situational awareness Dashboard capabilities Analyze patterns of traffic conditions, traffic flow graphs and event reports Citywide condition visibility where: Map provides visual cues Events identify incidents Reports show trends 12

Provide detailed network insight Detailed capabilities Monitor real-time traffic congestion along with device or event status Citywide condition visibility where: Map and corresponding detailed tabular view give: Traffic congestion Device status Event status Tabular view can be sorted Operator retrieves details by visually selecting point on map Click selected item to view details 13

Supply fleet location oversight Fleet capabilities Monitor real-time locations of all vehicles in the fleet on route map Vehicle color coding to indicate extent of schedule deviation Citywide condition visibility where: Map and corresponding detailed tabular view give: Vehicle Locations Schedule Deviations Incidents Tabular view can be sorted Operator retrieves details by visually selecting point on map Vehicle current location on route Stop Route Tabular view containing vehicle, stop & route status in detail 14

Dublin s transportation challenges right now Virtually no change observed in transport usage patterns over the last 5+ years in the city Ambitious targets set by DCC to achieve an intermodal shift from cars to other transport modes, and improve freight efficiency, all by 2017 Reducing congestion can help city to realize almost EUR1.9 billion in economic benefits, simply by improving situational awareness with transportation management Freight users can improve efficiency, save money and improve network flow with better traveler information Business as usual means objectives will not be met. Dublin needs to take a bold approach to achieve its objectives 15

Next steps Design Road Map Implement Roadmap Track and Capture Benefits Inventory existing capabilities: transportation maturity assessment Identify policy goals and priorities and transportation priorities Assess quality of existing information Develop business case for TMC implementation using past successes Implement TMC or broader transportation roadmap using a phased approach Design and implement additional capabilities, processes and organizational requirements Train transportation staff and leadership Track key performance indicators identified in business case Monitor performance and trouble-shoot implementation or execution issues Implement fixes or remediation strategies Enhance beyond expected returns 16