PROFILE: SENIOR SYSTEM ENGINEER HOLISTIC ICT: BRIDGING THE GAP BETWEEN BUSINESS-ORIENTED DEMANDS AND TECHNOLOGY-DRIVEN SOLUTIONS. PERSONAL INFORMATION: PERSONAL: NAME: KOEN JANSSENS NATIONALITY: BELGIAN EXPERIENCE: 15 YEARS AGE: 38 ADDRESS: VAN ESPENLAAN 6 CITY: 1930 NOSSEGEM PHONE: 0477/577772 E-MAIL: WEBSITE: KOEN.JANSSENS@SPLITBRAIN.BE HTTP://WWW.SPLITBRAIN.BE JOB FOCUS: Microsoft Security Virtualization Linux Networking 1
LANGUAGE SKILLS: Read Write Speak Dutch Very Good Very Good Very Good French Good Moderate Moderate English Very Good Very Good Very Good EDUCATION: 1992 Humaniora, Sint-Pieterscollege Leuven VENDOR CERTIFICATIONS & TRAINING: VENDOR CERTIFICATIONS: 1998 Novell Master CNE (Netware 4/5) 1998 Microsoft MCSE (NT4/Windows 2000/Windows 2003) 2000 Cisco CCNA (recertified 2009) 2000 Sair Linux Certified Administrator 2004 Checkpoint CCSA/CCSE NG5 2008 Microsoft MCTS Exchange 2007 2009 ITIL v3 Foundation 2010 VMWare Vsphere VCP 2011 Wireshark certified network analyst (WCNA) 2011 Microsoft Windows 7 2011 Prince 2 2012 Cisco VPN OTHER TRAINING VENDOR YEAR Cisco BCMSN (switching) Landis 2000 Cisco ICND Flexcom/Azlan 2000 Cisco BSCI (routing) Azlan/Flexcom 2001 Avaya switching Avaya/Lucent 2001 2
TECHNICAL SKILLS (SCALE 1/BASIC 5/EXPERT) Methods & Techniques: ITIL v3 (foundation level) 3 Prince 2 (foundation) 2 Knowledge of Sox regulation / Validated environments 2 Remedy / Peregrine / TopDESK (incident/problem management follow-up) 3 Technical writing (Word, Visio) 4 OS: Windows NT4, 2000, 2003, 2008 4 FreeBSD, Linux 5 Mac OSX 3 Novell Netware 4/5 3 Microsoft environment: Microsoft networking infrastructure (Active Directory / NT4 domains) 4 Microsoft messaging (Exchange 5.5/2000/2003/2007/2010 & Microsoft Directpush) 4 Windows 2003 & 2008 Terminal Services 4 Desktop management, network management & software distribution using Group Policy 3 Windows Server Update Services (WSUS) patch management 5 IIS 4/5/6/7 4 SharePoint portal server 2007 3 SQL server 97/2000/2005/2008 3 Microsoft Clustering 3 Virtualization technology: VMware Virtual infrastructure 3.0, 3.5, 4.0, 4.1 5 Veeam data replication/backup 4 Storage (SAN/NAS) 2 Networking: IP/IPX Networking 5 Cisco: switching/routing 3 Cisco ASA: authentication, firewall & VPN 4 Cisco loadbalancing (CSS content switches & ACE loadbalancers) 4 Cisco Wide Area Application Services (WAAS/WAFS) 3 Infoblox DNS management 3 Wi-Fi (Enterprise wireless lans) 3 Diagnostic/performance monitoring: Compuware end-to-end application monitoring 2 Wireshark packet analysis 5 RRD-based bandwidth monitoring (MRTG, Cacti) / Netflow analysis 5 Radware Linkproof 2 3
Security: Firewall & VPN: Checkpoint, ISA server, Cisco PIX/ASA 4 Netscreen/Juniper 3 Linux, BSD 5 OpenVPN 4 X509 PKI (Windows Certificate Services, OpenSSL) & Securing sites using SSL public PKI 4 Symantec Antivirus / Mcafee EPO 3 Messagelabs antispam & web filtering 3 Squid web proxying 5 Snort network IDS 4 Packages: Management/Monitoring of server systems: Nagios 5 HP SIM server 3 Backup/DRP:, Symantec Backup Exec System Recovery, ArcServe, Veritas Replication Exec Symantec Backup Exec 5 Arcserve 3 Replication (rsync, veritas replication exec) 3 Messaging (non-microsoft) Blackberry Enterprise 2,4,5 4 Lotus Domino 6.5/7 3 Web services: Apache 1.3/2.0/2.2, also under LAMP/WAMP setup 5 MySQL 3/4/5 4 Programming: Scripting: VBScript, bash scripting, windows batch scripting, power shell 4 Hardware: HP servers 3 4
PROFESSIONAL EXPERIENCE 14/9/2012 until present Serso Project lead & team coaching: o Infrastructure projects for SMB o ISO maintenance o Single Sign-on projects around BYOD concept 01-12-2008 until 09/2012 Splitbrain (self-employed) Project team networking & security SDWorx (4/2011 9/2012) o Steering of several networking & security projects: Wan migration project Internet street redesign Mobile devices enterprise integration (BringYourOwnDevice) IBM TAM/Webseal & E-ID authentication framework upgrade o Assistance to 2 nd and 3 rd line teams in incident resolution Project management Serso (9/2010 4/2011) o Project Followup for team of system engineers o 3rdline support o Incident & Problem management o Notable projects: Enterprise wi-fi & guest wi-fi design (2011-Koning Boudewijn Stichting) Terminal services cluster (2011-Koning Boudewijn Stichting) Backup & DRP project using Backup Exec & Veeam (2010-FWO Vlaanderen) Exchange 2010 migration project (2010 Bosal Europe) LAN/WAN engineer Acerta (5/2010 09/2010) o See Job description below (LAN-WAN engineer Acerta 12/2008 -> 9/2009) Team Coordinator Serso (10/2009 06/2010) o Team coordination & planning o Project follow-up o Datacenter activities planning o ISO 9000 Quality project o Belgacom explore connectivity projects LAN/WAN engineer Acerta (12/2008 09/2009) o Management of networking & security devices (Cisco, Checkpoint, Juniper) o Network incident follow-up 3 rd line o WAN-optimization & load-balancing configurations o Network & performance troubleshooting o Followup of Belgacom Explore network o Implementations of: Compuware end-to-end monitoring Cisco WAAS Messagelabs web filtering o Packet analysis using Wireshark analyzer o DNS/DHCP administration 5
System engineer Serso (11/2008 9/2009) o Company active in SMB market o Notable projects: Server consolidation project: Exchange 2007 implementation, vmware infrastructure setup (2009-FWO Vlaanderen) Network optimization project: Belgacom Explore rollout, datacenter migration and ISA firewall implementation (2009 Koning Boudewijn Stichting) Setup of HA webfarm using LAMP platform: infrastructure for database-backed website, clustered under Linux using heartbeat package (2008-Koning Boudewijn Stichting) 05-05-2008 until 31-10-2008 Sogeti o 3rdline support o Project pre-sales (Exchange 2007, Active directory) Senior system engineer, outsourced at MetLife (05/2008 08/2008) o Project lead for DRP testing o EPO/WSUS reporting o Local site administration 01-01-2006 until 30-04-2008 Telco Consultants NV (ex-computer Services Solutions) IT Manager (10/2007 4/2008) o Server consolidation project (60+ servers to VMware ESX 3.5) o Patching IT-environment (WSUS) o Team coordination, follow-up & reporting to upper management o Implementation ISA 2006 (replacing Linux firewalls) Outsourced consultant Estee Lauder Companies (2/2007 10/2007) o Exchange consolidation project (15000 mailboxes) Exchange 5.5 to clustered Exchange 2003 o Sox-compliancy at mailbox-level using Enterprise Vault o Active Directory management o Macintosh integration project into Active Directory o Blackberry Enterprise Server management o Documentation Exchange topology o Setup of test-lab in virtual environment (multi-site, geographically separated testing environment) o Implementation DST changes project EMEA/APAC o Exchange 2003 granular delegation of control set-up for site administrators Outsourced consultant ING (10/2006 -> 2/2007) o Exchange 2003 mailbox clustering o ITIL incident/problem management 6
01-03-1998 until 01-01-2006 Computer Services Solutions NV Remote management services (2003 2006) o Remote services & management for SMB s o Backup over internet (Veritas technology) & DRP for customers o Migration projects: Active directory, Symantec antivirus, Exchange 2000/2003, remote access (Microsoft RAS, Checkpoint & ISA VPN) o Team follow-up + reporting to customers & management o Incident & problem management Messaging & security project BLD Europe (2001 2003) o Linux-project: Messaging solution using Sendmail & IMAP-based system Oracle Corporate Time calendaring solution Firewalling & IDS o Linking of 2 sites using Wi-Fi-technology, upgrade to gigabit ethernet o NT4 to Active Directory on Windows 2000 migration project Outsourced consultant TMME Europe ( 2003) o End-user support o Documentation & server administration o Packages: Novell Netware, Domino/Notes, Windows NT, AS/400 client support, DB/2 Connect o Team leader remote site 01-01-1993 until 30-02-1998 Auto Distribution Rosvelds Warehouse & store o Sales to customers o Warehouse collaborator 7