Backup Exec 2010 Software Compatibility List (SCL)

Transcription

1 Backup Exec 2010 Software Compatibility List (SCL) Created on January 29, 2010 Copyright 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Backup Exec are trademarks or registered trademarks of Symantec Corporation in the U.S. and other countries. Other names may be trademarks of their respective owners

2 Introduction Listed below are the available operating systems, platforms and applications specifically tested by Symantec to be compatible with all versions of Backup Exec For information specific to Backup Exec Continuous Protection Server, please see: < The following guidelines regarding this Software Compatibility List (SCL) should be understood: 1. Symantec support of 3rd party manufacturer products Symantec will cooperate with 3rd party vendors, and attempt to assist in the diagnosis of problems found between the 3rd party and Symantec products. Symantec Technical Support on the combination of Symantec and 3rd party products listed in this document is conditional on the 3rd party product being supported by the original manufacturer or vendor. If the original vendor has ceased providing support for a version of their product, Symantec also will no longer be able to provide support on that product in combination with our products. 2. Minor dot(.)version support: The contents of this document including 3rd party applications, databases, operating systems, in combination with Symantec products represent what has been tested in Symantec labs, or in Symantec-supervised partner labs, but is not intended to be a complete list of supported products and versions. Manufacturers of these products may frequently release minor version updates to their products as maintenance during their product's normal life cycle. (e.g. version 1.x.x.x) that may not be explicitly listed in this document. In these situations where the base or major version of the product is listed as supported in this document but the minor maintenance update is not, Symantec will provide "reasonable effort" support on these versions until specific testing of them has completed. 3. Not every combination of software and hardware is tested. Symantec provides reasonable efforts to qualify Backup Exec with as many different operating systems, service packs, hardware platforms, database application service packs, and other applications as possible. However, due to the number of combinations, it is not possible to test all combinations for compatibility. If a particular service pack or version is not listed as specifically tested by Symantec, it may work fine, but has not been explicitly tested by Symantec with Backup Exec. 4. To request additions to this list: If a particular platform is not currently listed as being supported, a request for additions to this list can be made through the Symantec Product Enhancement Web site: < 5. The Backup Exec 2010 Remote Agent for Windows Systems and NetWare Servers is strongly recommended for use with Backup Exec 2010; the Backup Exec 12.5 remote agent (with latest service pack) is also compatible for the purpose of rolling upgrades with the exception of any caveats listed in the notes. The Backup Exec 12.5 Remote Agent for Windows is supported but not recommended for use with Backup Exec Please see < for caveats when in a CASO environment. 6. The Remote Administrator can be installed on any operating system listed in the "Media Server Operating System Compatibility" section. Newly-Supported Software The following new sections have been added to this (BE 2010) SCL since the last time it was created. The creation date is listed on the first page of this document. See the feature in its respective section, via bookmarks, for more details. New additions to Backup Exec 2010 Support for Pure Disk De-Duplication Engine (PDDE) Support for Windows 2008 R2 in Media Server Operating System Compatibility Support Support for Windows 7 in Agents for Windows Systems Section page 2, Introduction 2010 Symantec Corporation /

3 Support for Exchange 2010 in Database Agents Compatibility Section Support for Lotus/Domino Notes 8.5 in Database Agents Compatibility Section Hyper-V 2008 R2 with Clustered Shared Volume Support VMware vsphere 4 vstorage API for Data Protection Enterprise Vault Migrator Support Support for Enterprise Vault 8 What's new in Backup Exec 2010? This release of Backup Exec includes the following new features and capabilities, some of which are identified in the SCL: Deduplication Option Provides the following features to support a data reduction strategy: > Reduces the amount of disk storage that is required for backups by storing only unique data. > Reduces backup network usage by sending only unique data across the network. > Works with an embedded deduplication engine, called the Backup Exec Deduplication Option. > Works with OpenStorage devices, including Symantec PureDisk and devices from ExaGrid, and Quantum. Backup Exec 2010 Archiving Options > Backup Exec 2010 Exchange Mailbox Archiving Option > Backup Exec 2010 File Server Archiving Option Backup Exec 2010 Archive Options provides storage management for Microsoft Exchange Mailboxes or Windows File Servers by archiving data - that is, moving data from expensive primary storage to cheaper tertiary storage based on size and/or age criteria. > Reduce usage of expensive Exchange or File Server Primary Storage > Keep older, infrequently accessed items on cheaper disk storage > Manage data lifecycles with automated Archive rules > Allows end users to do self-service recoveries of Archived items Backup Exec Agent for VMWare Integrated backup and deduplication support for both online and offline VMware ESX 3.5 Update 2 and vsphere plus new first-to-market virtual application protection for Microsoft Exchange, SQL, and Active Directory. > Protect the Latest VMware vsphere Environments > First-to-Market Granular Recovery for Applications > Rapid Exchange and Active Directory backup and recovery Backup Exec 2010 Agent for Hyper-V Integrated backup and deduplication support for both online and offline Microsoft Hyper-V 2008 and Hyper-V 2008 R2 environments - plus new first-to-market virtual application protection for Microsoft Exchange, SQL, and Active Directory. > Protect the Latest Hyper V and Hyper V 2008 R2 Environments > First-to-Market Granular Recovery for Applications > Rapid Exchange and Active Directory backup and recovery Support for Windows 2008 R2, Windows 7, Exchange 2010 page 3, Introduction, Newly-Supported Software 2010 Symantec Corporation /

4 Comprehensive protection for the latest Windows desktop, and server environments including Server 2008 R2, Windows 7, and Exchange > Backup the latest Windows desktop, server and application environments with ease. New VTL-based functionality in Backup Exec 2010 New VTL show each VTL storage environment as a unique devices and shows only functions that are valid for VTLs. VTL media can also be modified to erase data that has reached its expiration data to reclaim storage space for more crucial data. Synthetic Backups, available with the Advanced Disk-Based Backup Option (ADBO) are also now possible to VTL devices. > Treat Disk as disk - enable features that better leverage the underlying disk capabilities of VTLs > Enables better space reclamation with VTL devices Backup Exec 2010 VTL Unlimited Drive Option Backup Exec introduces a new VTL Unlimited Drive Option with provides unlimited Library Expansion Options per VTL device. > Allows unlimited drive configuration for VTLs > Easily meet your recovery point objectives for Exchange with unmatched backup technology Agent for Enterprise Vault Automated backup and recovery of Enterprise Vault 8 infrastructures with the ability to configure a single job to protect the entire EV infrastructure. The Agent for Enterprise Vault now includes Migration capabilities, allowing Enterprise Vault to migrate Archived data to Backup Exec tape or disk storage. > Simple and flexible backup protection for some or all of an Enterprise Vault infrastructure > Recover all aspects of the Enterprise Vault infrastructure, from entire installations to individual index files > New Migration capability for migrating Enterprise Vault data to tape or a B2D folder for long-term retention. > Automatically recover data that has been migrated to tape The following certifications have been validated with Backup Exec. Certifications Microsoft Platform Certifications Certification Name Start of Support Certified for Windows Server 2008 R2 (Hyper V) 12.5 Certified for Windows Server 2008 (Hyper V) 12.0 Certified for Windows Server 2003 Standard Edition Certified for Windows Server 2003 Enterprise Edition Certified for Windows Server 2003 Data Center Edition Certified for Windows Server 2003 x64 Edition 11d 11d 11d 11d page 4, Introduction, Newly-Supported Software 2010 Symantec Corporation /

5 Standards and Applications Certifications Certification Name Start of Support SAP NetWeaver 11d FIPS Federal Desktop Core Configuration (Vista) 12.0 Federal Desktop Core Configuration (XP) 12.0 VMware Ready Data Protection 12.5 Contents Virtual Agents Media Servers Database Agents Compatibility Remote Agents Symantec Backup Exec 2010 Continuous Protection Server Support End-of-Life (EOL) Compatibility with Symantec and 3rd party software Backup Exec Infrastructure Manager Server Supportability Pure Disk Deduplication Option (PDDO) Backup Exec Archiving Option page 5, Introduction, Certifications, Microsoft Platform Certifications 2010 Symantec Corporation /

6 Virtual Agents Agent for Microsoft Hyper-V Compatibility Note: Microsoft Windows 2008 with Hyper-V and Windows 2008 R2 with Hyper-V provide the following cluster support: 1. Clustered("HA")Guest Virtual Machines are protected. 2. Non-Clustered Guest Virtual Machines are protected. 3. Mixture of Clustered and Non-Clustered Guest Virtual Machines are protected. 4. Windows 2008 Hyper-V R2 Clustered Shared Volumes (CSV's) are protected. 5. Windows 2008 Hyper-V R2 LiveMigration of Virtual Machines between Clustered Shared Volumes is supported. 6. Clustered Hyper-V Host Server are protected. Clustered (HA) Guest Virtual Machines restored to their original locations will automatically be restored with their clustered (HA) configuration intact. Clustered (HA) Guest Virtual Machines that are redirected to an alternate location for restore will need to be re-configured via the Microsoft Cluster Configuration Wizard as a Clustered (HA) Guest Virtual Machine. Note: The Backup Exec 2010 Agent for Hyper-V does not support Exchange 2007 LCR, CCR or SCC and Database Availability Groups (DAG's) for Exchange 2010 due to the distributed nature of these applications beyond a single Guest virtual machine. To protect these applications when they are distributed across multiple Guest Virtual Machines, please use the Backup Exec Agent for Microsoft Exchange inside of each of the Guest Virtual Machines to protect them. Note: Application Granular Recovery Technology (GRT) of Microsoft Exchange, Active Directory, and Microsoft SQL databases is supported from a single-pass backup of the Guest Virtual Machine with the Backup Exec 2010 Agent for Hyper-V. This is allows for granular application data restore from a backup of the entire Guest Virtual Machine with the following requirements: 1. Application GRT from a Guest Virtual Machine only supports the following applications- Microsoft SQL, Microsoft Exchange, and Active Directory. 2. A Backup Exec Agent for Exchange, SQL, and Active Directory must be purchased for each Guest Virtual Machine that you wish to use Application Granular Recovery with. The license keys for these Agents are installed on the Backup Exec media server. 3. A Backup Exec Remote Agent for Windows must be installed inside of each Guest Virtual Machine for Application GRT. The Agent is not used directly for backup and is only used to collect a small amount of application metadata during the backup. 4. The Guest Virtual Machine must be online and running. 5. The Backup Exec media server must have the correct Logon Account configured for access to the Guest Virtual Machine hosting the application. 6. Application GRT does not support application files that reside on a remote drive outside of the Virtual Machine. Please see the following section of this document for Hyper-V Disk Configuration Compatibility. 7. Application GRT does not support applications distributed over several servers such as Exchange 2007 LCR, CCR, SCR and Exchange 2010 Database Availability Groups (DAGs). The entire application must be installed onto a single server. To protect these applications when they are distributed across multiple Guest Virtual Machines, please use the Backup Exec Agent for Microsoft Exchange inside of each of the Guest Virtual Machines to protect them. page 6, Virtual Agents 2010 Symantec Corporation /

7 Microsoft Hyper-V Server 2008 x86-64bit Hyper-V Server 2008 R2 x86-64bit Hyper-V Server 2008 SP2 x86-64bit Windows Server 2008 [1] Core with Hyper-V x86-64bit Windows Server 2008 Core with Hyper-V R2 x86-64bit Windows Server 2008 Core with Hyper-V SP2 x86-64bit Windows Server 2008 [1] Datacenter Edition with Hyper-V x86-64bit Windows Server 2008 Datacenter Edition with Hyper-V R2 x86-64bit Windows Server 2008 Datacenter Edition with Hyper-V SP2 x86-64bit Windows Server 2008 [1] Enterprise Edition with Hyper-V x86-64bit Windows Server 2008 Enterprise Edition with Hyper-V R2 x86-64bit Windows Server 2008 Enterprise Edition with Hyper-V SP2 x86-64bit Windows Server 2008 [1] Standard Edition with Hyper-V x86-64bit Windows Server 2008 Standard Edition with Hyper-V R2 x86-64bit Windows Server 2008 Standard Edition with Hyper-V SP2 x86-64bit 1. Please refer to the following link for a list of all supported Guest OS's < > page 7, Virtual Agents, Agent for Microsoft Hyper-V Compatibility 2010 Symantec Corporation /

8 Hyper-V Storage Configuration Compatibility Configuration MSVS Hyper-V Notes VHD contains a Dynamic disk on the Guest with non-grt Backup Supported-Guest not taken offline Supported-Guest is taken offline for snapshot VHD contains a Dynamic disk on the Guest with GRT Backup Not Supported Not Supported GRT Application support within the Guest Not Supported Supported GPT Not supported Not supported [1] Basic MBR supported supported [2] Dynamic MBR Not supported Not supported [2] VHDs reside on Direct Attached Storage (DAS) attached to the Host Supported Supported [3] VHDs reside on Removable Direct Attached Storage (RDAS) attached to the Host Supported Supported [4] VHDs reside on Network Attached Storage (NAS) attached to the Host Not Supported Not Supported [5] VHDs reside on Storage Area Network (SAN) attached to the Host Supported Supported [6] Physical (PassThrough) DAS or SAN on the Host directly attached to Guest N/A Not Supported Physical (PassThrough) RDAS on the Host directly attached to Guest N/A Not Supported Guest Disk attached via NAS/Remote Share N/A N/A Guest Disk attached via SAN ( iscsi Initiator ) Not Supported Not Supported 1. GPT = GUID Partition Table 2. MBR = Master Boot Record 3. DAS = Direct Attached Storage (IDE, ATA/SATA, SCSI, SAS) 4. RDAS = Removable Direct Attached Storage (USB, Firewire) 5. NAS = Network Attached Storage (CIFS, SMB, NFS) 6. SAN = Storage Area Network (iscsi Initiator, iscsi Target, Fiber Channel) page 8, Virtual Agents, Agent for Microsoft Hyper-V Compatibility, Hyper-V Storage Configuration Compatibility 2010 Symantec Corporation /

9 File System Compatibility OS Conditions Result Notes Mount Point (named and un-named) Encrypted Sym links Hardlinks Clustered data Supported Supported Supported Supported Supported Agent for VMware Compatibility Note: For the supported Guest OS VMware Compatability Guide please go to < Note: Backup Exec 2010 Agent for VMware now fully incorporates the VMware vstorage API's for Data Protection. VMware's Consolidated Backup (VCB) infrastructure is no longer required to be used or installed for backups of ESX Update 2 and later. However, to restore Backup Exec 12.5 backups, VCB 1.5 is required to be installed in order to restore older backup sets created with VCB. Note: Fault Tolerant Guest Virtual Machines cannot currently be protected while in a Fault Tolerant configuration. This is due to the inability to snapshot a Fault Tolerant virtual machine and is a current limitation of VMware. Note: All free versions of ESXi (3.5i and 4i) require a minimum license from VMware in order to be protected by Backup Exec. This is due to the lack of vstorage API for Data Protection support in the free unlicensed versions of ESXi and is a current limitation of VMware. Note: Application Granular Recovery Technology (GRT) of Microsoft Exchange, Active Directory, and Microsoft SQL databases is supported from a single-pass backup of the Guest Virtual Machine with the Backup Exec 2010 Agent for VMware. This is allows for granular application data restore from a backup of the entire Guest Virtual Machine with the following requirements: 1. Application GRT from a Guest Virtual Machine only supports the following applications- Microsoft SQL, Microsoft Exchange, and Active Directory. 2. A Backup Exec Agent for Exchange, SQL, and Active Directory must be purchased for each Guest Virtual Machine that you wish to use Application Granular Recovery with. The license keys for these Agents are installed on the Backup Exec media server. 3. A Backup Exec Remote Agent for Windows must be installed inside of each Guest Virtual Machine for Application GRT. The Agent is not used directly for backup and is only used to collect a small amount of application metadata during the backup. 4. The Guest Virtual Machine must be online and running. 5. The Backup Exec media server must have the correct Logon Account configured for access to the Guest Virtual Machine hosting the application. 6. Application GRT does not support application files that reside on a remote drive outside of the Virtual Machine. Please see the following section of this document for VMware Storage Configuration Compatibility. 7. Application GRT does not support applications distributed over several servers such as Exchange 2007 LCR, CCR, SCR and Exchange 2010 Database Availability Groups (DAGs). The entire application must be installed onto a single server. To protect these applications when they are distributed across multiple Guest Virtual page 9, Virtual Agents, Agent for Microsoft Hyper-V Compatibility, File System Compatibility 2010 Symantec Corporation /

10 Machines, please use the Backup Exec Agent for Microsoft Exchange inside of each of the Guest Virtual Machines to protect them. VMware ESX 3.5 Update 2 x86-32bit ESX 3.5 Update 3 x86-32bit ESX 3.5 Update 4 x86-32bit ESX 3.5 Update 5 x86-32bit ESXi 3.5 Update 2 x86-32bit ESXi 3.5 Update 3 x86-32bit ESXi 3.5 Update 4 x86-32bit ESXi 3.5 Update 5 x86-32bit vsphere 4.0 x86-32bit vsphere 4.0 Update 1 x86-32bit vsphere 4i x86-32bit vsphere 4i Update 1 x86-32bit VMware Converter and Virtual Center Compatibility Product Name Qualified Version Service Pack OS Platform Notes VMware Converter 4.0 VMware vsphere 4.0 [1] VMware Virtual Center 4.0 Update 4 VMware ESX 3.5 update 4.0 [1] VMware Virtual Center 4.0 Update 4 VMware ESXi 3.5 update 4.0 [1] vcenter 4.0 vsphere 4.0 [1] vcenter 4.0 vsphere 4i [1] VMware Virtual Center 2.5 VMware ESX 3.5 page 10, Virtual Agents, Agent for VMware Compatibility 2010 Symantec Corporation /

11 VMware Converter and Virtual Center Compatibility Product Name Qualified Version Service Pack OS Platform Notes VMware Virtual Center 2.5 VMware ESXi Converter is used for Legacy restore sets only. VMware Storage Configuration Compatibility Configuration ESX 3.5 U2 and later (vstorage API) vsphere 4.0 and later (vstorage API) Notes Direct Attached Storage (DAS) Supported Supported Fibre Channel SAN Supported Supported iscsi SAN Supported Supported NFS Supported Supported LAN Backups (NBD/NBDSSL) Supported Supported RDM-Virtual Compatibility Mode Supported Supported RDM-Physical Compatibility Mode Independent Disks Not Supported Not Supported Thin Provisioned Disks Not Supported Supported Changed Block Tracking for Incremental/Differential Backup Not Supported Supported page 11, Virtual Agents, Agent for VMware Compatibility, VMware Converter and Virtual Center Compatibility 2010 Symantec Corporation /

12 Media Servers Media Server Operating System Compatibility Note: Backup Exec database agents are supported on the Microsoft Windows OS platforms that the database manufacturers themselves support. Note: Anything backed up using the Intelligent Image Option can no longer be restored using Backup Exec 2010 Microsoft Windows Essential Business Server 2008 Premium x86-64bit Windows Essential Business Server 2008 Standard x86-64bit Windows Server 2003 [1] Datacenter Edition R2 x86-32bit Windows Server 2003 Datacenter Edition R2-SP2 x86-32bit Windows Server 2003 [1] Datacenter Edition SP1 x86-32bit Windows Server 2003 Datacenter Edition SP2 x86-32bit Windows Server 2003 [1] Datacenter Edition (x64) R2 x86-64bit Windows Server 2003 Datacenter Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Datacenter Edition (x64) SP1 x86-64bit Windows Server 2003 Datacenter Edition (x64) SP2 x86-64bit Windows Server 2003 [1] Enterprise Edition R2 x86-32bit Windows Server 2003 Enterprise Edition R2-SP2 x86-32bit Windows Server 2003 [1] Enterprise Edition SP1 x86-32bit Windows Server 2003 Enterprise Edition SP2 x86-32bit Windows Server 2003 [1] Enterprise Edition (x64) R2 x86-64bit Windows Server 2003 Enterprise Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Enterprise Edition (x64) SP1 x86-64bit Windows Server 2003 Enterprise Edition (x64) SP2 x86-64bit page 12, Media Servers 2010 Symantec Corporation /

13 Microsoft Windows Server 2003 [1] Standard Edition R2 x86-32bit Windows Server 2003 Standard Edition R2-SP2 x86-32bit Windows Server 2003 [1] Standard Edition SP1 x86-32bit Windows Server 2003 Standard Edition SP2 x86-32bit Windows Server 2003 [1] Standard Edition (x64) R2 x86-64bit Windows Server 2003 Standard Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Standard Edition (x64) SP1 x86-64bit Windows Server 2003 Standard Edition (x64) SP2 x86-64bit Windows Server 2003 [1] Storage Server R2 x86-32bit Windows Server 2003 Storage Server R2-SP2 x86-32bit Windows Server 2003 [1] Storage Server SP1 x86-32bit Windows Server 2003 Storage Server SP2 x86-32bit Windows Server 2003 [1] Storage Server (x64) R2 x86-64bit Windows Server 2003 Storage Server (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Storage Server (x64) SP1 x86-64bit Windows Server 2003 Storage Server (x64) SP2 x86-64bit Windows Server 2003 [1] Web Edition R2 x86-32bit Windows Server 2003 Web Edition R2-SP2 x86-32bit Windows Server 2003 [1] Web Edition SP1 x86-32bit Windows Server 2003 Web Edition SP2 x86-32bit Windows Server 2003 [1] Web Edition (x64) R2 x86-64bit Windows Server 2003 Web Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Web Edition (x64) SP1 x86-64bit Windows Server 2003 Web Edition (x64) SP2 x86-64bit Windows Server 2008 Datacenter Edition x86-32bit Windows Server 2008 Datacenter Edition x86-64bit page 13, Media Servers, Media Server Operating System Compatibility, Microsoft 2010 Symantec Corporation /

14 Microsoft Windows Server 2008 Datacenter Edition R2 x86-64bit Windows Server 2008 Datacenter Edition SP2 x86-32bit Windows Server 2008 Datacenter Edition SP2 x86-64bit Windows Server 2008 Enterprise Edition x86-32bit Windows Server 2008 Enterprise Edition x86-64bit Windows Server 2008 Enterprise Edition R2 x86-64bit Windows Server 2008 Enterprise Edition SP2 x86-32bit Windows Server 2008 Enterprise Edition SP2 x86-64bit Windows Server 2008 Foundation x86-32bit Windows Server 2008 Foundation x86-64bit Windows Server 2008 Foundation R2 x86-64bit Windows Server 2008 Foundation SP2 x86-64bit Windows Server 2008 Standard Edition x86-32bit Windows Server 2008 Standard Edition x86-64bit Windows Server 2008 Standard Edition R2 x86-64bit Windows Server 2008 Standard Edition SP2 x86-32bit Windows Server 2008 Standard Edition SP2 x86-64bit Windows Server 2008 Storage Server x86-32bit Windows Server 2008 Storage Server x86-64bit Windows Server 2008 Storage Server R2 x86-64bit Windows Server 2008 Storage Server SP2 x86-64bit Windows Server 2008 Web Edition x86-32bit Windows Server 2008 Web Edition x86-64bit Windows Server 2008 Web Edition R2 x86-64bit Windows Server 2008 Web Edition SP2 x86-32bit Windows Server 2008 Web Edition SP2 x86-64bit page 14, Media Servers, Media Server Operating System Compatibility, Microsoft 2010 Symantec Corporation /

15 Microsoft Windows Small Business Server 2003 [2] Premium x86-32bit Windows Small Business Server 2003 [2] Premium R2 x86-32bit Windows Small Business Server 2003 [2] Premium R2-SP2 x86-32bit Windows Small Business Server 2003 [2] Premium SP1 x86-32bit Windows Small Business Server 2003 [2] Premium SP2 x86-32bit Windows Small Business Server 2003 [2] Standard x86-32bit Windows Small Business Server 2003 [2] Standard R2 x86-32bit Windows Small Business Server 2003 [2] Standard R2-SP2 x86-32bit Windows Small Business Server 2003 [2] Standard SP1 x86-32bit Windows Small Business Server 2003 [2] Standard SP2 x86-32bit Windows Small Business Server 2008 Premium x86-64bit Windows Small Business Server 2008 Standard x86-64bit Windows Unified Data Storage Server 2003 Enterprise x64 Edition x86-64bit Windows Unified Data Storage Server 2003 Enterprise x64 Edition SP2 x86-64bit Windows XP [3] Professional SP2 x86-32bit Windows XP [3] Professional SP2 x86-64bit Windows XP Professional SP3 x86-32bit Windows XP Professional (x64) SP3 x86-64bit 1. Please see the following TechNote for more information regarding issues specific to Windows 2003 Service Pack 1: < > 2. Backup Exec 2010 Continuous Protection of Exchange 2003 on SBS 2003 requires two servers. CPS for Exchange cannot protect Exchange to a local destination. Backup Exec 2010 and the Continuous Protection Server must be installed on a remote system to the SBS Exchange 2003 server 3. For more information about Windows XP Service Pack 2, please see technote: < > page 15, Media Servers, Media Server Operating System Compatibility, Microsoft 2010 Symantec Corporation /

16 Remote Media Agent for Linux Servers Compatibility Note: The Remote Media Agent for Linux Servers was not designed to be a full disaster recovery agent. Asianux Consortium Asianux 2.0 x86-32bit Asianux 2.0 x86-64bit Asianux 3.0 x86-32bit Asianux 3.0 x86-64bit Novell SUSE Linux Enterprise Server [1] [2] 10 x86-32bit SUSE Linux Enterprise Server [1] [2] 10 SP2 x86-32bit SUSE Linux Enterprise Server [1] [2] 10 (x86-64) x86-64bit SUSE Linux Enterprise Server [1] 10 (x86-64) SP2 x86-64bit SUSE Linux Enterprise Server 11 x86-32bit SUSE Linux Enterprise Server 11 (x86-64) x86-64bit 1. Ext 2, Ext 3, Reiser FS, JFS, VxFS 2. Supported with Novell Open Enterprise Server (OES) 2.0 SP2, with NSS, NDS, GroupWise and ifolder on 32 and 64-bit platforms for SUSE 10 and 11. page 16, Media Servers, Remote Media Agent for Linux Servers Compatibility 2010 Symantec Corporation /

17 Red Hat Enterprise Linux [1] [2] 4.0 (AS) x86-32bit Enterprise Linux [1] [2] 4.0 (AS) (x86-64) x86-64bit Enterprise Linux [1] [2] 4.0 (ES) x86-32bit Enterprise Linux [1] [2] 4.0 (ES) (x86-64) x86-64bit Enterprise Linux [1] [2] 4.0 (WS) x86-32bit Enterprise Linux [1] [2] 4.0 (WS) (x86-64) x86-64bit Enterprise Linux [1] [3] 5.0 (Advanced) x86-32bit Enterprise Linux [1] [3] 5.0 (Advanced) (x86-64) x86-64bit Enterprise Linux [1] [3] 5.0 (base) x86-32bit Enterprise Linux [1] [3] 5.0 (base) (x86-64) x86-64bit 1. Ext 2, Ext 3, Reiser FS, JFS, VxFS 2. Supports Red Hat Enterprise Linux 4.0 up to and including update 8 (4.8) 3. Supports Red Hat Enterprise Linux 5.0 up to and including update 4 (5.4) page 17, Media Servers, Remote Media Agent for Linux Servers Compatibility, Red Hat 2010 Symantec Corporation /

18 Database Agents Compatibility Note: Backup Exec database agents are supported on the Microsoft Windows OS platforms that the database manufacturers themselves support. Note:The Backup Exec Agent for Oracle on Windows or Linux Servers does not support multiple Oracle database versions that are installed on the same computer. IBM DB2 [1] 8.2 x86-32 DB2 [2] 8.2 x86-64 DB2 [1] 9.1 x86-32 DB2 [3] 9.1 x86-64 DB2 [1] 9.5 x86-32 DB2 [4] 9.5 x86-64 Lotus Domino/Notes [5] 7 x86-32 Lotus Domino/Notes [5] x86-32 Lotus Domino/Notes [5] [6] 8.0 x86-32 Lotus Domino/Notes [5] x86-32 Lotus Domino/Notes [5] [7] x86-64 Lotus Domino/Notes [5] x86-32 Lotus Domino/Notes [5] [8] x86-64 Lotus Domino/Notes 8.5 x86-32 Lotus Domino/Notes 8.5 x86-64 Lotus Domino/Notes x86-32 Lotus Domino/Notes x All supported versions of DB2 are supported on all Windows versions bit support for DB2 8.2 is on Windows 2003 only bit support for DB2 9.1 is on Windows 2003 and 2008 Only. page 18, Database Agents Compatibility 2010 Symantec Corporation /

19 4. 64-bit support for DB2 9.5 is on Windows 2003 and 2008 Only. 5. Lotus.NSF Formatted databases only. The Lotus/DB2 database format is currently not supported. 6. The Backup Exec Agent for Lotus Domino supports Lotus Domino version 8.0 only on Windows 2000 (32bit), Windows 2003 (32bit) and Windows 2008 (32bit) systems. 7. Lotus is also supported on 64bit servers, but only with 64bit Lotus. We do not support 32 bit lotus on 64 bit systems. 8. Lotus is also supported on 64bit servers, but only with 64bit Lotus. We do not support 32 bit lotus on 64 bit systems. Microsoft Exchange 2003 SP1 x86-32 Exchange 2003 SP2 x86-32 Exchange [1] [2] 2007 x86-64 Exchange [1] [2] 2007 SP1 x86-64 Exchange [1] [2] 2007 SP2 x86-64 Exchange [3] [4] 2010 x86-64 MSDE 2.x (SQL 2000 desktop) SP3A x86-32 MSDE 2.x (SQL 2000 desktop) SP4 x86-32 Office SharePoint Server [5] 2007 x86-32 Office SharePoint Server [5] 2007 x86-64 Office SharePoint Server [5] [6] [7] 2007 SP1 x86-32 Office SharePoint Server [5] [6] [7] 2007 SP1 x86-64 Operations Manager 2005 SP1 x86-32 Operations Manager 2005 SP1 x86-64 SharePoint Portal Server [5] [8] 2003 x86-32 SharePoint Portal Server [5] [8] 2003 SP1 x86-32 SharePoint Portal Server [5] [8] [9] 2003 SP2 x86-32 SharePoint Portal Server [5] [8] [9] 2003 SP3 x86-32 page 19, Database Agents Compatibility, IBM 2010 Symantec Corporation /

20 Microsoft SQL Express 2005 x86-32 SQL Express 2005 SP1 x86-32 SQL Express 2005 SP2 x86-32 SQL Express [10] 2005 SP3 x86-32 SQL Express 2008 x86-32 SQL Express 2008 SP1 x86-32 SQL Server 2000 SP3a x86-32 SQL Server 2000 SP3a x86-64 SQL Server 2000 SP4 x86-32 SQL Server 2000 SP4 x86-64 SQL Server 2005 x86-32 SQL Server 2005 x86-64 SQL Server 2005 SP1 x86-32 SQL Server 2005 SP1 x86-64 SQL Server 2005 SP2 x86-32 SQL Server 2005 SP2 x86-64 SQL Server 2005 SP3 x86-32 SQL Server 2005 SP3 x86-64 SQL Server 2008 x86-32 SQL Server 2008 x86-64 SQL Server 2008 SP1 x86-32 SQL Server 2008 SP1 x86-64 Windows SharePoint Services [5] [8] 2.0 x86-32 Windows SharePoint Services [5] [8] 2.0 SP1 x86-32 Windows SharePoint Services [5] [8] [9] 2.0 SP2 x86-32 Windows SharePoint Services [5] [8] [9] 2.0 SP3 x86-32 page 20, Database Agents Compatibility, Microsoft 2010 Symantec Corporation /

21 Microsoft Windows SharePoint Services [5] 3.0 x86-32 Windows SharePoint Services [5] 3.0 x86-64 Windows SharePoint Services [5] [6] [7] 3.0 SP1 x86-32 Windows SharePoint Services [5] [6] [7] 3.0 SP1 x If Backup Exec resides on a 32bit Windows 2003 installation you need to have the Exchange tools installed locally in order to backup Exchange Backup Exec installed onto Windows 2000 does not support backing up Exchange CDO needs to be installed on the Exchange server in order to do GRT backup/restores. Backup Exec 2010 supports Exchange 2007 CCR, LCR and SCC. CPS does not support CCR. See < for download instructions. 2. The use of GRT technology is now supported on Exchange 2007 running on Windows Please see the following TechNote for further details < At this time, we do not support installing Microsoft Office on the same server where the CDO/MAPI components are installed. 3. Exchange 2010 requires a Windows 2008 SP2 or Windows 2008 R2 x64 media server with the Exchange 2010 Management tools installed on the media server. 4. Window Enterprise Edition is still required since a DAG (Database Availability Group) still uses pieces of Windows Failover Clustering. 5. Please see the following TechNote for further details regarding Backup Exec for Windows Systems Sharepoint Agent used to back up a Sharepoint environment that has any of its farm servers or the Backup Exec media server running on a Windows 2000 operating system < > 6. Microsoft Office SharePoint Server 2007 with SP1 and Windows SharePoint Services 3.0 with SP1 are now supported on Windows Server Microsoft Office SharePoint Server 2007 with SP1 and Windows SharePoint Services 3.0 with SP1 are now supported with SQL Server 2008 as the backend database server. 8. All servers in the SharePoint server farm with the exception of the SQL Server, must be on a 32-bit OS platform for Microsoft SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services Microsoft SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services 2.0 with SP2 or above now have support for both 32- and 64-bit Microsoft SQL Server 2005 database servers. However, 32-bit Microsoft SharePoint Portal Server 2003 or Microsoft Windows SharePoint Services 2.0 running on 64-bit Windows Server 2003 (in WOW mode) is not supported. 10. Please see the following TechNote for further details regarding upgrading the BKUPEXEC SQL Express 2005 instance to SP3 < > page 21, Database Agents Compatibility, Microsoft 2010 Symantec Corporation /

22 Oracle Database [1] [2] [3] [4] [5] 10g x86-32 Database [1] [2] [3] [4] 10g x86-64 Database [1] [2] [3] [4] [5] 10g R2 x86-32 Database [1] [2] [3] [4] 10g R2 x86-64 Database [3] 11g x86-32 Database [3] 11g x86-64 Database [1] [2] [3] [4] [5] [6] 9i x86-32 Database [1] [2] [3] [4] [6] 9i x IPv6 not supported. 2. Oracle versions Enterprise, Standard, Standard One, Lite, and Personal supported. 3. RAC support for Windows and Linux 4. Supported on all supported Windows and Linux versions. 5. The Oracle Agent will not work with 32bit versions of Oracle installed on a 64bit system 6. Oracle versions 9.2 and above SAP SAP on MAXDB 7.5 [1] with MaxDB Mgr 7.5 x86-32 SAP on MAXDB 7.6 [1] with MaxDB Mgr 7.6 x86-32 SAP on MS SQL Server [2] 2000 SP3A x86-32 SAP on MS SQL Server [2] 2000 SP4 x86-32 SAP on MS SQL Server 2005 x86-32 SAP on MS SQL Server 2005 x86-64 page 22, Database Agents Compatibility, Oracle 2010 Symantec Corporation /

23 SAP SAP on Oracle Database 10g x86-32 SAP on Oracle Database 10g x86-64 SAP on Oracle Database 10g R2 x86-32 SAP on Oracle Database 10g R2 x86-64 SAP on Oracle Database 4 x86-32 SAP on Oracle Database 4.0b x86-32 SAP on Oracle Database 4.6c x86-32 SAP on Oracle Database 4.6d x86-32 SAP on Oracle Database 4.7 x86-32 SAP on Oracle Database 9i x86-32 SAP on Oracle Database 9i x86-64 SAP on Oracle Database [3] BRTOOLS 6.20 x86-32 SAP on Oracle Database [3] BRTOOLS 6.40 x86-32 SAP on Oracle Database [3] BRTOOLS 7.0 x86-32 SAP on Oracle Database [3] BRTOOLS 7.0 x86-64 SAP on SAP DB 7.4 [1] with SAP DB Mgr 7.4 x It is vital that the correct SAP DB/MaxDB GUI is used with the corresponding database version. 2. Support for SAP running on Microsoft SQL Server is provided only through the Backup Exec Agent for SQL Server. The Backup Exec Agent for SAP R/3 for Oracle cannot and should not be used to protect SAP running on Microsoft SQL Server. 3. Tested with and without RMAN. page 23, Database Agents Compatibility, SAP 2010 Symantec Corporation /

24 Remote Agents Agent for Windows Systems (AWS) Compatibility Backup Exec 12 and 12.5 Agents are compatible with 2010 Media Servers for the purpose of rolling upgrades only. This configuration is not recommended or supported for extended periods. Every effort should be made to get all Backup Exec components to the same version as soon as possible. Please refer to < for more details. Please see < for caveats when in a CASO environment. Note: Anything backed up using the Intelligent Image Option can no longer be restored using Backup Exec 2010 Note: All backup methods: Full, Differential, Incremental using modified time are supported only if the Agent for Windows Systems (AWS) or the Remote Agent for Linux Systems (RALUS) is installed. For systems unable to have either agent installed, only the backup method "Full" is supported. Systems without an agent are unable to gather the information necessary to support any other backup method. Citrix Metaframe [1] XPa FP2 x86-32bit Metaframe [1] XPa FP3 x86-32bit Metaframe [1] XPe FP2 x86-32bit Metaframe [1] XPe FP3 x86-32bit Metaframe [1] XPs FP2 x86-32bit Metaframe [1] XPs FP3 x86-32bit Presentation Server [1] 3 x86-32bit 1. The Intelligent Disaster Recovery option for Backup Exec is not compatible with Citrix MetaFrame XPs, XPa, XPe, and Presentation Server. The Citrix XP platform can be used as both a server and/or client for Backup Exec for Windows Systems. page 24, Remote Agents 2010 Symantec Corporation /

25 Microsoft Windows 2000 Advanced Server SP4 - with roll up 1 x86-32bit Windows 2000 Advanced Server SP4 - with roll up 1 x86-64bit Windows 2000 Datacenter Server SP4 - with roll up 1 x86-32bit Windows 2000 Datacenter Server SP4 - with roll up 1 x86-64bit Windows 2000 Professional SP4 - with roll up 1 x86-32bit Windows 2000 Professional SP4 - with roll up 1 x86-64bit Windows 2000 Server SP4 - with roll up 1 x86-32bit Windows 2000 Server SP4 - with roll up 1 x86-64bit Windows 7 Enterprise x86-32bit Windows 7 Enterprise x86-64bit Windows 7 Professional x86-32bit Windows 7 Professional x86-64bit Windows 7 Ultimate x86-32bit Windows 7 Ultimate x86-64bit Windows Essential Business Server 2008 Premium x86-64bit Windows Essential Business Server 2008 Standard x86-64bit Windows Server 2003 [1] [2] Datacenter Edition R2 x86-32bit Windows Server 2003 Datacenter Edition R2-SP2 x86-32bit Windows Server 2003 [1] [2] Datacenter Edition SP1 x86-32bit Windows Server 2003 Datacenter Edition SP2 x86-32bit Windows Server 2003 [1] [2] Datacenter Edition (x64) R2 x86-64bit Windows Server 2003 Datacenter Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] [2] Datacenter Edition (x64) SP1 x86-64bit Windows Server 2003 Datacenter Edition (x64) SP2 x86-64bit Windows Server 2003 [1] Enterprise Edition R2 x86-32bit page 25, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

26 Microsoft Windows Server 2003 Enterprise Edition R2-SP2 x86-32bit Windows Server 2003 [1] Enterprise Edition SP1 x86-32bit Windows Server 2003 Enterprise Edition SP2 x86-32bit Windows Server 2003 [1] Enterprise Edition (x64) R2 x86-64bit Windows Server 2003 Enterprise Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Enterprise Edition (x64) SP1 x86-64bit Windows Server 2003 Enterprise Edition (x64) SP2 x86-64bit Windows Server 2003 [1] Standard Edition R2 x86-32bit Windows Server 2003 Standard Edition R2-SP2 x86-32bit Windows Server 2003 [1] Standard Edition SP1 x86-32bit Windows Server 2003 Standard Edition SP2 x86-32bit Windows Server 2003 [1] Standard Edition (x64) R2 x86-64bit Windows Server 2003 Standard Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Standard Edition (x64) SP1 x86-64bit Windows Server 2003 Standard Edition (x64) SP2 x86-64bit Windows Server 2003 [1] Storage Server R2 x86-32bit Windows Server 2003 Storage Server R2-SP2 x86-32bit Windows Server 2003 [1] [2] Storage Server SP1 x86-32bit Windows Server 2003 Storage Server SP2 x86-32bit Windows Server 2003 [1] Storage Server (x64) R2 x86-64bit Windows Server 2003 Storage Server (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Storage Server (x64) SP1 x86-64bit Windows Server 2003 Storage Server (x64) SP2 x86-64bit Windows Server 2003 [1] Web Edition R2 x86-32bit Windows Server 2003 Web Edition R2-SP2 x86-32bit Windows Server 2003 [1] [2] Web Edition SP1 x86-32bit page 26, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

27 Microsoft Windows Server 2003 Web Edition SP2 x86-32bit Windows Server 2003 [1] Web Edition (x64) R2 x86-64bit Windows Server 2003 Web Edition (x64) R2-SP2 x86-64bit Windows Server 2003 [1] Web Edition (x64) SP1 x86-64bit Windows Server 2003 Web Edition (x64) SP2 x86-64bit Windows Server 2008 Core x86-32bit Windows Server 2008 Core x86-64bit Windows Server 2008 Core R2 x86-64bit Windows Server 2008 Core SP2 x86-32bit Windows Server 2008 Core SP2 x86-64bit Windows Server 2008 Core with Hyper-V R2 x86-64bit Windows Server 2008 Datacenter Edition x86-32bit Windows Server 2008 Datacenter Edition x86-64bit Windows Server 2008 Datacenter Edition R2 x86-64bit Windows Server 2008 Datacenter Edition SP2 x86-32bit Windows Server 2008 Datacenter Edition SP2 x86-64bit Windows Server 2008 Datacenter Edition with Hyper-V R2 x86-64bit Windows Server 2008 Enterprise Edition x86-32bit Windows Server 2008 Enterprise Edition x86-64bit Windows Server 2008 Enterprise Edition R2 x86-64bit Windows Server 2008 Enterprise Edition SP2 x86-32bit Windows Server 2008 Enterprise Edition SP2 x86-64bit Windows Server 2008 Enterprise Edition with Hyper-V R2 x86-64bit Windows Server 2008 Foundation x86-32bit Windows Server 2008 Foundation x86-64bit Windows Server 2008 Foundation R2 x86-64bit page 27, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

28 Microsoft Windows Server 2008 Standard Edition x86-32bit Windows Server 2008 Standard Edition x86-64bit Windows Server 2008 Standard Edition R2 x86-64bit Windows Server 2008 Standard Edition SP2 x86-32bit Windows Server 2008 Standard Edition SP2 x86-64bit Windows Server 2008 Standard Edition with Hyper-V R2 x86-64bit Windows Server 2008 Storage Server x86-32bit Windows Server 2008 Storage Server x86-64bit Windows Server 2008 Web Edition x86-32bit Windows Server 2008 Web Edition x86-64bit Windows Server 2008 Web Edition R2 x86-64bit Windows Server 2008 Web Edition SP2 x86-32bit Windows Server 2008 Web Edition SP2 x86-64bit Windows Small Business Server 2003 Premium x86-32bit Windows Small Business Server 2003 Premium R2 x86-32bit Windows Small Business Server 2003 Premium R2-SP2 x86-32bit Windows Small Business Server 2003 Premium SP1 x86-32bit Windows Small Business Server 2003 Premium SP2 x86-32bit Windows Small Business Server 2003 Standard x86-32bit Windows Small Business Server 2003 Standard R2 x86-32bit Windows Small Business Server 2003 Standard R2-SP2 x86-32bit Windows Small Business Server 2003 Standard SP1 x86-32bit Windows Small Business Server 2003 Standard SP2 x86-32bit Windows Small Business Server 2008 Premium x86-64bit Windows Small Business Server 2008 Standard x86-64bit Windows Unified Data Storage Server 2003 Enterprise x64 Edition x86-64bit page 28, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

29 Microsoft Windows Unified Data Storage Server 2003 Enterprise x64 Edition SP2 x86-64bit Windows Vista [3] Business x86-32bit Windows Vista Business SP1 x86-32bit Windows Vista [3] Business (x64) x86-64bit Windows Vista Business (x64) SP1 x86-64bit Windows Vista [3] Enterprise x86-32bit Windows Vista Enterprise SP1 x86-32bit Windows Vista [3] Enterprise (x64) x86-64bit Windows Vista Enterprise (x64) SP1 x86-64bit Windows Vista [3] Ultimate x86-32bit Windows Vista Ultimate SP1 x86-32bit Windows Vista [3] Ultimate (x64) x86-64bit Windows Vista Ultimate (x64) SP1 x86-64bit Windows XP [4] Home Edition x86-32bit Windows XP Home Edition SP3 x86-32bit Windows XP Professional SP1 x86-32bit Windows XP Professional SP1a x86-32bit Windows XP [5] Professional SP2 x86-32bit Windows XP Professional SP3 x86-32bit Windows XP [5] Professional (x64) SP2 x86-64bit Windows XP Professional (x64) SP3 x86-64bit Windows XP Tablet PC Edition SP1 x86-32bit Windows XP Tablet PC Edition SP1a x86-32bit Windows XP Tablet PC Edition SP3 x86-32bit 1. Please see the following TechNote for more information regarding issues specific to Windows 2003 Service Pack 1: < > 2. The creation of boot media for the Intelligent Disaster Recovery (IDR) Option is not supported if using a Windows 2000 and Windows 2003 DataCenter CD. Please page 29, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

30 see the following TechNote for details: < > 3. Please see the following technote for Vista configuration details < > 4. Support for Windows XP Home is provided via the Desktop and Laptop Agent. The Desktop and Laptop Agent must be installed locally to the Windows XP Home computer (The Desktop and Laptop agent cannot be push installed to the Windows XP Home computer). 5. For more information about Windows XP Service Pack 2, please see technote: < > Remote Agent for NetWare Novell OES support provided via RALUS. See the Remote Agent for Linux and UNIX servers section for more details. Note: RANW does not currently support software or hardware encryption. Novell NetWare 6.5 SP8 x86-32bit Remote Agent for Linux or UNIX Servers (RALUS) Compatibility Note: The Remote Agent for Linux or UNIX Servers and the Remote Agent for Macintosh were not designed to be a full disaster recovery agent. Note: The Differential and Incremental backup methods using modified time are only supported if the Agent for Windows Systems (AWS) or the Remote Agent for Linux or UNIX Servers (RALUS) is installed. For systems unable to have either agent installed, the only modified time backup method that is supported is Full. Systems without an agent are unable to gather the information necessary to support the Differential or Incremental using modified time methods. page 30, Remote Agents, Agent for Windows Systems (AWS) Compatibility, Microsoft 2010 Symantec Corporation /

31 Asianux Consortium Asianux 2.0 x86-32bit Asianux 2.0 x86-64bit Asianux 3.0 x86-32bit Asianux 3.0 x86-64bit Canonical Ubuntu 7.1 x86-32bit Ubuntu 7.1 x86-64bit Ubuntu 8.1 x86-32bit Ubuntu 8.1 x86-64bit Debian GNU/Linux [1] 4.0 r7 x86-32bit GNU/Linux [1] 4.0 (x86-64) r7 x86-64bit GNU/Linux 5.0 x86-32bit GNU/Linux 5.0 (x86-64) x86-64bit 1. Requires the 'libstdc++5' package installed as root (on the Linux machines) before RALUS is installed. Command: apt-get install libstdc++5 page 31, Remote Agents, Remote Agent for Linux or UNIX Servers (RALUS) Compatibility, Asianux Consortium 2010 Symantec Corporation /

32 Miracle Linux 3.0 x86-32bit Linux 4.0 x86-32bit Novell SUSE Linux Enterprise Server [1] [2] 10 x86-32bit SUSE Linux Enterprise Server [2] 10 SP2 x86-32bit SUSE Linux Enterprise Server [1] [2] 10 (x86-64) x86-64bit SUSE Linux Enterprise Server [1] [2] 10 (x86-64) SP2 x86-64bit SUSE Linux Enterprise Server 11 x86-32bit SUSE Linux Enterprise Server 11 (x86-64) x86-64bit 1. Ext 2, Ext 3, Reiser FS, JFS, VxFS 2. Supported with Novell Open Enterprise Server (OES) 2.0 SP2, with NSS, NDS, GroupWise and ifolder on 32 and 64-bit platforms for SUSE 10 and 11. Red Flag Linux 4.1 DC x86-32bit Linux 5.0 DC x86-32bit page 32, Remote Agents, Remote Agent for Linux or UNIX Servers (RALUS) Compatibility, Miracle 2010 Symantec Corporation /

33 Red Hat Enterprise Linux [1] [2] 4.0 (AS) x86-32bit Enterprise Linux [1] [2] 4.0 (AS) (x86-64) x86-64bit Enterprise Linux [1] [2] 4.0 (ES) x86-32bit Enterprise Linux [1] [2] 4.0 (ES) (x86-64) x86-64bit Enterprise Linux [1] [2] 4.0 (WS) x86-32bit Enterprise Linux [1] [2] 4.0 (WS) (x86-64) x86-64bit Enterprise Linux [1] [3] 5.0 (Advanced) x86-32bit Enterprise Linux [1] [3] 5.0 (Advanced) (x86-64) x86-64bit Enterprise Linux [1] [3] 5.0 (base) x86-32bit Enterprise Linux [1] [3] 5.0 (base) (x86-64) x86-64bit 1. Ext 2, Ext 3, Reiser FS, JFS, VxFS 2. Supports Red Hat Enterprise Linux 4.0 up to and including update 8 (4.8) 3. Supports Red Hat Enterprise Linux 5.0 up to and including update 4 (5.4) Sun Solaris [1] 10 SPARC SPARC Solaris [2] 10 x64 x86-64bit Solaris [1] 9.0 SPARC 1. Sun Solaris SPARC OS versions 9 and 10 are supported on 64 bit installations only 2. Solaris 10 support for Intel/AMD on x86-64 hardware. page 33, Remote Agents, Remote Agent for Linux or UNIX Servers (RALUS) Compatibility, Red Hat 2010 Symantec Corporation /

34 VMware ESX [1] x86-32bit ESX [1] x86-32bit ESX [1] 3.5 x86-32bit 1. With the introduction of Backup Exec 12.5's Agent for VMware Virtual Infrastructure(AVVI), it is no longer recommended to use the Backup Exec Remote Agent for Linux/Unix Servers (RALUS) Agent to protect online Guest virtual machines on VMware ESX since Guest virtual machines must be shut down manually to ensure backup consistency with the RALUS Agent. Remote Agent for Macintosh Compatibility Note: The Remote Agent for Linux or UNIX Servers and the Remote Agent for Macintosh were not designed to be a full disaster recovery agent. Apple Mac OS X [1] 10.4 x86-32bit Mac OS X [1] 10.4 x86-64bit Mac OS X [1] [2] 10.5 x86-32bit Mac OS X [1] [2] 10.5 x86-64bit 1. Workstation and Server 2. All MAC OS X 10.5 patch levels supported up to page 34, Remote Agents, Remote Agent for Linux or UNIX Servers (RALUS) Compatibility, VMware 2010 Symantec Corporation /

35 Compatibility with Symantec and 3rd party software 64-bit and 32-bit Interoperability Notes: 1. The 32-bit Media Server table illustrates interoperability between a 32bit media server and various remote systems and applications. 2. The 64-bit Media Server table illustrates interoperability between a 64bit media server and various remote systems and applications. 3. If an agent or option is not listed in the tables below, it is supported on both 32-bit and 64-bit (x64) platforms. 32-bit Media Server Agent 32-bit Windows OS x64bit Windows OS Linux/UNIX Active Directory Supported Supported N/A DB2 Supported Supported N/A Lotus Domino/Notes Supported Supported [1] N/A Microsoft Exchange 2000 Supported N/A N/A Microsoft Exchange 2003 Supported N/A N/A Microsoft Exchange 2007 Not Supported Supported [2] N/A Microsoft Exchange 2010 Not Supported Supported N/A Microsoft SharePoint 2000 Supported Not Supported N/A Microsoft SharePoint 2003 Supported [3] Not Supported [4] N/A Microsoft SharePoint 2007 Supported Supported [5] N/A Microsoft SQL 2000 Supported Supported [6] N/A Microsoft SQL 2005 Supported Supported [7] N/A Microsoft SQL 2008 Supported Supported [7] N/A NDMP N/A N/A N/A Oracle Supported Supported Supported SAP Supported Supported Not Supported page 35, Compatibility with Symantec and 3rd party software 2010 Symantec Corporation /

36 32-bit Media Server Agent 32-bit Windows OS x64bit Windows OS Linux/UNIX Federal Information Processing Standard (FIPS) Supported [8] Not Supported N/A 1. Both 32bit and 64bit 2010 Media Servers will back up 64bit Domino on a 64bit OS. Please note that 32bit Domino installed on a 64bit OS is not supported. 2. If Backup Exec resides on a 32bit Windows 2003 installation you need to have the Exchange tools installed locally in order to backup Exchange Backup Exec installed onto Windows 2000 does not support backing up Exchange CDO needs to be installed on the Exchange server in order to do GRT backup/restores. Backup Exec 2010 supports Exchange 2007 CCR and LCR. CPS does not support CCR. 3. SharePoint 2003 Farms are only supported with SQL 2000 or SQL bit servers. Installed SharePoint 2003 onto a Windows x64 server or using SQL 2005 x64-bit is not supported. 4. Microsoft SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services 2.0 with SP2 or above now have support for both 32- and 64-bit Microsoft SQL Server 2005 database servers. However, 32-bit Microsoft SharePoint Portal Server 2003 or Microsoft Windows SharePoint Services 2.0 running on 64-bit Windows Server 2003 (in WOW mode) is not supported. 5. SQL and 64 bit versions are supported as database backend servers 6. SQL 2000 is supported on Windows 2003 x64bit servers, with SQL 2000 SP4 and Microsoft Patch ( 7. Both 32-bit and x64-bit SQL 2005 is supported on Windows 2003 x FIPS mode is Supported only for 32 bit Windows platforms. Unix, Linux and MacOS (RALUS/RAMS) are not supported. 128 AES encryption is not supported in FIPS mode. Please see the following link for more details on FIPS support < > 64-bit Media Server Agent 32-bit Windows OS x64bit Windows OS Linux/UNIX Active Directory Supported Supported N/A DB2 Supported Supported N/A Lotus Domino/Notes Supported Supported [1] N/A Microsoft Exchange 2000 Supported [2] N/A N/A Microsoft Exchange 2003 Supported [2] N/A N/A Microsoft Exchange 2007 Not Supported Supported [3] N/A Microsoft SharePoint 2000 Supported Not Supported N/A page 36, Compatibility with Symantec and 3rd party software, 64-bit and 32-bit Interoperability, 32-bit Media Server 2010 Symantec Corporation /

37 64-bit Media Server Agent 32-bit Windows OS x64bit Windows OS Linux/UNIX Microsoft SharePoint 2003 Supported [4] Not Supported [5] N/A Microsoft SharePoint 2007 Supported Supported [6] N/A Microsoft SQL 2000 Supported Supported [7] N/A Microsoft SQL 2005 Supported Supported [8] N/A Microsoft SQL 2008 Supported Supported [8] N/A NDMP N/A N/A N/A Oracle Supported Supported Supported SAP Supported Supported Not Supported 1. Both 32bit and 64bit 2010 Media Servers will back up 64bit Domino on a 64bit OS. Please note that 32bit Domino installed on a 64bit OS is not supported. 2. Microsoft Exchange granular recovery is supported on Backup Exec x64bit Media Servers. 3. If Backup Exec resides on a 32bit Windows 2003 installation you need to have the Exchange tools installed locally in order to backup Exchange Backup Exec installed onto Windows 2000 does not support backing up Exchange CDO needs to be installed on the Exchange server in order to do GRT backup/restores. Backup Exec 2010 supports Exchange 2007 CCR and LCR. CPS does not support CCR. 4. SharePoint 2003 Farms are only supported with SQL 2000 or SQL bit servers. Installed SharePoint 2003 onto a Windows x64 server is not supported. 5. Microsoft SharePoint Portal Server 2003 and Microsoft Windows SharePoint Services 2.0 with SP2 or above now have support for both 32- and 64-bit Microsoft SQL Server 2005 database servers. However, 32-bit Microsoft SharePoint Portal Server 2003 or Microsoft Windows SharePoint Services 2.0 running on 64-bit Windows Server 2003 (in WOW mode) is not supported. 6. SQL and 64 bit versions are supported as database backend servers 7. SQL 2000 is supported on Windows 2003 x64bit servers, with SQL 2000 SP4 and Microsoft Patch ( 8. Both 32-bit and x64-bit SQL 2005 is supported on Windows 2003 x64. page 37, Compatibility with Symantec and 3rd party software, 64-bit and 32-bit Interoperability, 64-bit Media Server 2010 Symantec Corporation /

38 Symantec Product Compatibility Support matrix Product Name Qualified Version Service Pack OS Platform Notes Symantec Continuous Protection Server 2010 x86-32bit [1] Symantec Anti-Virus x86-32bit Symantec Anti-Virus 10.2 x86-32bit Symantec EndPoint Protection 11 x86-32bit Symantec EndPoint Protection 11 x86-64bit Symantec Enterprise Vault x86-32bit [2] [3] Symantec Enterprise Vault 7.5 x86-32bit [2] [3] Symantec Enterprise Vault x86-64bit [2] [3] Symantec Enterprise Vault 7.5 x86-64bit [2] [3] Symantec Enterprise Vault 8.0 x86-32bit [3] [4] [5] Symantec Protection Network for Backup Exec 2010 (SPN) x86-32bit [6] Veritas Storage Foundation for Windows FlashSnap 4.1 x86-32bit Veritas Storage Foundation for Windows FlashSnap 4.2 x86-32bit Veritas Storage Foundation for Windows FlashSnap 4.3 x86-32bit Veritas Storage Foundation for Windows FlashSnap 5.0 x86-32bit Veritas Storage Foundation for Windows FlashSnap 5.0 x64-64bit Veritas Storage Foundation for Windows FlashSnap 5.1 x86-32bit Veritas Storage Foundation for Windows FlashSnap 5.1 x64-64bit Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.1 x86-32bit Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.2 x86-32bit Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.2 MP1 x86-32bit Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.2 MP2 x86-32bit page 38, Compatibility with Symantec and 3rd party software, Symantec Product Compatibility 2010 Symantec Corporation /

39 Support matrix Product Name Qualified Version Service Pack OS Platform Notes Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.3 x86-32bit [7] Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.3 MP1 x86-32bit [7] Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 4.3 MP2 x86-32bit [7] Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 5.0 x86/x64 [8] Veritas Storage Foundation for Windows High Availability (with Agent for Windows Systems) 5.1 x86/x64 [9] Symantec Backup Exec System Recovery 7.0 x86-32bit Symantec Backup Exec System Recovery 7.0 x86-64bit Symantec Backup Exec System Recovery 8.0 x86-32bit Symantec Backup Exec System Recovery 8.0 x86-64bit Symantec Backup Exec System Recovery 8.5 x86-32bit Symantec Backup Exec System Recovery 8.5 x86-64bit Veritas Replication Exec 3.1 x86-32bit [10] 1. On Windows 2003-SP1 Only 2. Windows Server /x64 and Windows /x64 3. Enterprise Vault Agent only supports MSCS clusters. The Enterprise Vault Agent does NOT support VCS clusters 4. Please see the following footnote for backing up Enterprise Vault 8.0 with Backup Exec 2010: < > 5. Windows 2003 SP1 and R2SP2, Windows 2003 x64 (using WOW64) SP1, R2, R2SP2, Windows Storage Server 2003 SP2, R2SP2, Windows 2008 x64 (using WOW64) SP1 6. SPN is supported on 32 bit installations only. Please see the following link for more details on SPN support 7. Backup Exec supports the agents in a cluster that SFWHA supports 8. Backup Exec supports the agents in a cluster that SFWHA supports. SFW 5.0 requires VSS Patch # IDR is not supported. 9. Backup Exec supports the agents in a cluster that SFWHA supports. IDR is not supported. 10. Cannot co-exist on the same server with Continuous Protection Server page 39, Compatibility with Symantec and 3rd party software, Symantec Product Compatibility, Support matrix 2010 Symantec Corporation /

40 3rd Party Product Compatibility Support matrix Product Name Qualified Version Service Pack OS Platform Notes CA ARCserve BrightStor Tape Reader 9, 10, 11.1, 11.5 x86-32bit [1] Microsoft Operations Manager 2005 x86-32bit Microsoft Operations Manager 2005 SP1 x86-32bit Samba x86-32bit [2] Samba c x86-32bit [2] VMWare ESX Server x86-32bit [3] VMWare ESX Server x86-32bit [4] VMWare ESX Server 3.5 x86-32bit VMWare Server 3.1 x86-32bit VMWare Server 3.2 x86-32bit 1. See Administrators Guide for limitations 2. Backup Exec supports backing up and restoring only the data that is shared with Server Message Block (SMB)/ Common Internet File System (CIFS) protocol. 3. VMware VCB off-host backup is supported with Backup Exec Please see the following link for more details on ESX 3.x VCB support < > 4. VMware VCB off-host backup is supported with Backup Exec Please see the following link for more details on ESX 3.x VCB support < > page 40, Compatibility with Symantec and 3rd party software, 3rd Party Product Compatibility 2010 Symantec Corporation /

41 Cluster Support For Windows Operating Systems, Backup Exec supports file share clusters for all supported versions and variations of Windows that feature cluster services (MSCS). Note: File System Archiving cannot be done from the Windows 2008 R1 cluster shares. Windows 2008 R2 cluster shares are required. Support matrix Product Microsoft SQL Server 2000 Microsoft SQL Server 2005 Microsoft SQL Server 2008 Microsoft Exchange 2000 Microsoft Exchange 2003 Notes Microsoft Cluster Server and Veritas Storage Foundation High Availability for Windows Microsoft Cluster Server and Veritas Storage Foundation High Availability for Windows Microsoft Cluster Server Microsoft Cluster Server and Veritas Storage Foundation High Availability for Windows Microsoft Cluster Server and Veritas Storage Foundation High Availability for Windows Microsoft Exchange 2007 CCR, LCR, SCC, Microsoft Cluster Server and Veritas Storage Foundation High Availability for Windows [1] Microsoft Exchange 2010 Microsoft Cluster Server [2] IBM Lotus Domino/Notes R7 Supported with Lotus Clustering and Microsoft Cluster Server. [3] IBM Lotus Domino/Notes R8 Supported with Lotus Clustering and Microsoft Cluster Server. [3] IBM Lotus Domino/Notes R8.5 Supported with Lotus Clustering and Microsoft Cluster Server. [3] Oracle 9i Supported with RAC, Microsoft Cluster Server and FailSafe. [4] Oracle 10g Supported with RAC, Microsoft Cluster Server and Oracle FailSafe. [5] SAP on Oracle Supported with Microsoft Cluster Server and Oracle Failsafe. [6] 1. If Backup Exec resides on a 32bit Windows 2003 installation you need to have the Exchange tools installed locally in order to backup Exchange Backup Exec installed onto Windows 2000 does not support backing up Exchange CDO needs to be installed on the Exchange server in order to do GRT backup/restores. Backup Exec 2010 supports Exchange 2007 CCR and LCR. CPS does not support CCR. See < for download instructions. 2. Window Enterprise Edition is still required since a DAG (Database Availability Group) still uses pieces of Windows Failover Clustering. 3. Please see IBM technote < > 4. Oracle 91 R2 RAC Supported on RHEL 3.0 with OCFS. 5. Oracle 10g R1 and 10g R2 RAC supported on RHEL 4.0 with OCFS2. page 41, Compatibility with Symantec and 3rd party software, Cluster Support 2010 Symantec Corporation /

42 6. Oracle 9i and 10g only. Backup Exec Database Repository Compatibility The following database systems can be used for the Backup Exec Database (BEDB) when installing Backup Exec. Note: Microsoft Windows 2008 Read Only Domain Controllers (RODC) do not support SQL Server installations. Support matrix Product Name Qualified Version Service Pack Notes Microsoft SQL Express 2005 Microsoft SQL Express 2005 SP1 Microsoft SQL Express 2005 SP2 Microsoft SQL Express 2005 SP3 [1] Microsoft SQL Express 2008 Microsoft SQL Server 2005 Microsoft SQL Server 2005 SP1 Microsoft SQL Server 2005 SP2 Microsoft SQL Server 2005 SP3 Microsoft SQL Server 2005 Workgroup Edition Microsoft SQL Server 2005 Workgroup Edition SP1 Microsoft SQL Server 2005 Workgroup Edition SP2 Microsoft SQL Server 2005 Workgroup Edition SP3 Microsoft SQL Server Please see the following TechNote for further details regarding upgrading the BKUPEXEC SQL Express 2005 instance to SP3 < > page 42, Compatibility with Symantec and 3rd party software, Cluster Support, Support matrix 2010 Symantec Corporation /

43 Upgrade Compatibility Previous Backup Exec Versions that Can Upgrade to Backup Exec 2010 Directly Product Name Qualified Version Notes Backup Exec for Windows Servers 12.5 [1] Backup Exec for Windows Servers 12 [2] Backup Exec for Windows Servers 11d [2] 1. Versions of Backup Exec prior to 11d can be upgraded to version 2010 after first upgrading to version 12 or Versions of Backup Exec prior to 11d can be upgraded to version 12.5 after first upgrading to version 11d or 12. Previous Backup Exec Agent Versions that Can Be Temporarily Used with Backup Exec 2010 Product Name Qualified Version Notes Backup Exec for Windows Servers 12.5 [1] Backup Exec for Windows Servers 12 [2] Backup Exec for Windows Servers 11d [2] 1. Backup Exec 2010 can be used in a rolling upgrade configuration with older Agent versions during the upgrade process. A warning message will be displayed in the job log when older Agents are used but backups and restores can continue normally. New features will be disabled until the Agent has been upgraded to the same version as the Backup Exec server. 2. Backup Exec 12.5 can be used in a rolling upgrade configuration with older Agent versions during the upgrade process. A warning message will be displayed in the job log when older Agents are used but backups and restores can continue normally. New features will be disabled until the Agent has been upgraded to the same version as the Backup Exec server. page 43, Compatibility with Symantec and 3rd party software, Upgrade Compatibility 2010 Symantec Corporation /

44 Previous Backup Exec Versions that Can Be Temporarily Managed with Backup Exec 2010 Central Admin Server Option (CASO) Product Name Qualified Version Notes Backup Exec for Windows Servers 12.5 [1] Backup Exec for Windows Servers 12 SP1 [2] 1. Backup Exec 2010 Central Administration Option (CASO) can be used in a rolling upgrade configuration to manage older Backup Exec server versions during the upgrade process. A warning message will be displayed when managing older versions and some features are disabled, however existing backup and restores jobs can continue normally. New features will be disabled until the older version of the Backup Exec server has been upgraded to the same version as the Backup Exec CASO server. 2. Backup Exec 12.5 Central Administration Option (CASO) can be used in a rolling upgrade configuration to manage older Backup Exec server versions during the upgrade process. A warning message will be displayed when managing older versions and some features are disabled, however existing backup and restores jobs can continue normally. New features will be disabled until the older version of the Backup Exec server has been upgraded to the same version as the Backup Exec CASO server. page 44, Compatibility with Symantec and 3rd party software,...h Backup Exec 2010 Central Admin Server Option (CASO) 2010 Symantec Corporation /

45 Pure Disk Deduplication Option (PDDO) Backup Exec 2010 uses Symantec's OpenStorage technology, which allows intelligent disk devices to integrate with Backup Exec. A Symantec PureDisk appliance can be used as a backup device. Please refer to the Backup Exec Hardware Compatibility List for details on supported arrays with PureDisk. ( < ) The supported versions or Pure Disk are listed below. PDDO Product Name Qualified version Symantec PureDisk 6.6 page 45, Pure Disk Deduplication Option (PDDO) 2010 Symantec Corporation /

46 Symantec Backup Exec 2010 Continuous Protection Server Note: Hyper-V is not supported with CPS. Note: No cluster support with CPS. Listed below are the available operating systems and platforms specifically tested by Symantec to be compatible with Backup Exec 2010 for Windows Systems Continuous Protection Server. Symantec provides reasonable efforts to qualify Backup Exec with as many different operating systems, service packs, hardware platforms, database application service packs, and other applications as possible. However, due to the number of combinations, it is not possible to test all combinations for compatibility. If a particular service pack or version is not listed as specifically tested by Symantec, it may work fine, but has not been explicitly tested by Symantec with Backup Exec. If a particular platform is not currently listed as being supported, a request for additions to this list can be made through the Symantec Product Enhancement Web site: < Support is conditional according to the notes corresponding to the individual platform. See the Notes Reference section for details. Continuous Protection Server (CPS\CMS) Provides primary control of the Continuous Protection Server processes. The CMS maintains a database with all the command and control information, and configures the Protection Agents according to configuration settings sent from the Administration Console. Symantec will cooperate with 3rd party vendors, and attempt to assist in the diagnosis of problems found between the 3rd party and Symantec products. Symantec Technical Support on the combination of Symantec and 3rd party products listed in this document is conditional on the 3rd party product being supported by the original manufacturer or vendor. If the original vendor has ceased providing support for a version of their product, Symantec also will no longer be able to provide support on that product in combination with our products. Operating System Compatibility Operating System Platform OS Version Microsoft Windows X86/X64 Microsoft Windows Server 2003 family (including R2) (excluding Data Center) with Service Pack 1 or Service Pack 2 Microsoft Windows X86/X64 Microsoft Windows Server 2003, Small Business Server with Service Pack 1, R2, or Service Pack 2 Microsoft Windows X86/X64 Microsoft Windows Storage Server 2003 with Service Pack 1, R2 or Service Pack 2 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2008 family (including R2) excluding CORE page 46, Symantec Backup Exec 2010 Continuous Protection Server 2010 Symantec Corporation /

47 Continuous Protection Agent (CPA) The Continuous Protection Agent is the software agent component of Backup Exec Continuous Protection Server that is deployed on the Business Server or Windows file server you wish to protect Please Note: The following Windows versions are also supported as VMWare guest operating systems as well as Microsoft Virtual Server guest operating systems. Operating System Compatibility Operating System Platform OS Version Notes Microsoft Windows X86-32bit Microsoft Windows 2000 Server with Service Pack 4 [1] Microsoft Windows X86-32bit Microsoft Windows Server 2000 Advanced with Service Pack 4 [2] Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2003 family (including R2) (excluding Data Center) with Service Pack 1 or Service Pack 2 [3] Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2008 family including CORE [4] 1. Backup Exec Continuous Protection Server is compatible with Backup Exec Backup Exec 2010 includes specific support for protecting Continuous Protection Server databases, snapshots, and the live replica data. It is also recommended that both the Backup Exec Agent for Windows Systems (AWS) be upgraded to version 2010 if the system will be protected by a Continuous Protection Agent (CPA). If an older version of AWS is detected on a system during the installation of a CPA, an upgrade prompt will be displayed on screen to upgrade the AWS version to Backup Exec Continuous Protection Server is compatible with Backup Exec Backup Exec 2010 includes specific support for protecting Continuous Protection Server databases, snapshots, and the live replica data. It is also recommended that both the Backup Exec Agent for Windows Systems (AWS) be upgraded to version 12.5 if the system will be protected by a Continuous Protection Agent (CPA). If an older version of RAWS is detected on a system during the installation of a CPA, an upgrade prompt will be displayed on screen to upgrade the RAWS version to Backup Exec Continuous Protection Server is compatible with Backup Exec Backup Exec 2010 includes specific support for protecting Continuous Protection Server databases, snapshots, and the live replica data. It is also recommended that both the Backup Exec Agent for Windows Systems (AWS) be upgraded to version 2010 if the system will be protected by a Continuous Protection Agent (CPA). If an older version of RAWS is detected on a system during the installation of a CPA, an upgrade prompt will be displayed on screen to upgrade the RAWS version to Backup Exec Continuous Protection Server is compatible with Backup Exec for Windows Servers Backup Exec for Windows Servers 12.5 includes specific support for protecting Continuous Protection Server databases, snapshots, and the live replica data. It is also recommended that both the Backup Exec Agent for Windows Servers (AWS) be upgraded to version 12.5 if the system will be protected by a Continuous Protection Agent (CPA). If an older version of RAWS is detected on a system during the installation of a CPA, an upgrade prompt will be displayed on screen to upgrade the RAWS version to 12.5 page 47, Symantec Backup Exec 2010 Continuous Protection Server, Continuous Protection Agent (CPA) 2010 Symantec Corporation /

48 Continuous Protection Server Administration Console The Continuous Protection Server Administration Console is used to control all aspects of Continuous Protection Server, including creating backup and restore jobs, snapshot schedules, monitoring jobs, and responding to alerts. Operating System Compatibility Operating System Platform OS Version Microsoft Windows X86-32bit Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows X86-32bit Microsoft Windows Server 2000 Advanced with Service Pack 4 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2003 family (including R2) (excluding Data Center) with Service Pack 1 or Service Pack 2 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2008 family excluding CORE Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Vista with Service Pack 1 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows XP Professional Service Pack 1 or later Backup Exec Retrieve (End-User Web Restore Console) The Backup Exec Retrieve (End-User Web Restore Console) interface allows end-user retrieval of files to their workstations without administrator assistance. Only a web browser is required to access this console. Please see the compatibility chart directly below for a list of compatible web browsers. Operating System Compatibility Operating System Platform OS Version Microsoft Windows X86-32bit Microsoft Windows 2000 Professional with Service Pack 4 Microsoft Windows X86-32bit Microsoft Windows Server 2000 Server with Service Pack 4 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows 2000 Server Advanced with Service Pack 4 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2003 family (excluding R2 and Data Center) with Service Pack 1 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Server 2008 family excluding CORE page 48, Symantec Backup Exec 2010 Continuous Protection Server, Continuous Protection Server Administration Console 2010 Symantec Corporation /

49 Operating System Compatibility Operating System Platform OS Version Microsoft Windows X86-32bit/X64-64bit Microsoft Windows Vistawith Service Pack 1 Microsoft Windows X86-32bit/X64-64bit Microsoft Windows XP Professional Service Pack 1 or later Backup Exec Retrieve (End-User Web Restore Console) Browser Compatibility Backup Exec Retrieve (End-User Web Restore Console) was tested with Internet Explorer versions 7.x and 8.x. It may also work with other internet browsers such as Firefox, Netscape, etc. However, these browsers have not been specifically tested for compatibility with Backup Exec Retrieve. Screen layouts may vary and affect performance with non-internet Explorer browsers and are not currently supported. Windows Database Compatibility Windows Database Compatibility Vendor Product Version Notes Microsoft Exchange 2003 [1] Microsoft Exchange 2007 [1] Microsoft Exchange 2010 [2] Microsoft Express 2005 [3] Microsoft Express 2008 [3] Microsoft SQL 2000 [3] Microsoft SQL 2005 [3] Microsoft SQL 2008 [3] 1. The Continuous Protection Server (version 12.5 or higher) can be used with Backup Exec 12.5's Exchange Agent to backup Microsoft Exchange databases. Refer to the Backup Exec Administrator's Guide for additional information on continuously protecting Exchange Databases with the Backup Exec 12.5 Exchange Agent. 2. The Continuous Protection Server (version 2010 or higher) can be used with Backup Exec 2010's Exchange Agent to backup Microsoft Exchange databases. Refer page 49, Symantec Backup Exec 2010 Continuous Protection Serv... Web Restore Console), Operating System Compatibility 2010 Symantec Corporation /

50 to the Backup Exec Administrator's Guide for additional information on continuously protecting Exchange Databases with the Backup Exec 2010 Exchange Agent. 3. The Continuous Protection Server (version 12.5 or higher) can be used to backup Microsoft SQL Server databases. Microsoft SQL Server 2000, 2005 and 2008 are supported by the Continuous Protection Server. For more detail on using CPS to protect SQL Server databases, refer to the white paper at < > Symantec Products Compatibility Symantec Products Compatibility Product Version Notes Symantec Anti-Virus [1] Symantec Anti-Virus 10.2 [1] Symantec EndPoint Protection 11 [1] Veritas Replication Exec 3.1 [2] Veritas Storage Exec 5.3 N/A 1. When running on Windows Server 2003, the Protection Agent of CPS 12.5 is incompatible with scanning features of some versions of Symantec (Norton) Antivirus software. Before installing the Continuous Protection Agent of CPS 12.5, verify that you have Symantec Upgrade (or newer). See also the following TechNote: < > 2. Backup Exec Continuous Protection Server is not compatible on the same system with Replication Exec 3.1 or earlier. However, Replication Exec customers using version 3.1 or higher can migrate to Continuous Protection Server. Clustering Product Compatibility page 50, Symantec Backup Exec 2010 Continuous Protection Ser...abase Compatibility, Windows Database Compatibility 2010 Symantec Corporation /

51 Clustering Product Compatibility Vendor Product Version Notes Microsoft MSCS Windows 2000 Advanced and DataCenter [1] Microsoft MSCS Windows 2003 Enterprise and DataCenter [1] Microsoft MSCS Windows 2008 Enterprise and DataCenter [1] Symantec SFWHA (VCS) 4.x [1] 1. Backup Exec Continuous Protection Server is not currently cluster aware using either MSCS from Microsoft or SFWHA (VCS) from Symantec. Continuous Protection Server and the Continuous Protection Agent will only view the server as a normal un-clustered standalone server If the Continuous Protection Server or Continuous Protection Agent is installed on a clustered system it will not correctly failover as normal clustered application. Any currently running jobs will not automatically re-start on the failover node during a failover. page 51, Symantec Backup Exec 2010 Continuous Protection Serve...oduct Compatibility, Clustering Product Compatibility 2010 Symantec Corporation /

52 Backup Exec Infrastructure Manager Server Supportability Note: The Symantec Platform includes the Symantec Management Console, Database, Notification Server and Backup Exec Infrastructure Manager components. Note: A service pack for the Backup Exec Infrastructure Manager 12.5 product that will add support for Backup Exec 2010 will be made available prior to June Symantec Management Platform Requirements for the Backup Exec Infrastructure Manager Server Product Name Qualified Version Service Pack OS Platform Notes Windows Sever 2003 x86-32bit Windows Sever 2003 SP1 x86-32bit Windows Sever 2003 SP2 x86-32bit Windows Sever 2003 R2 x86-32bit Windows Sever 2003 R2-SP1 x86-32bit SQL Server 2005 x86-32bit SQL Server 2005 SP1 x86-32bit SQL Server 2005 SP2 x86-32bit SQL Server 2005 Express x86-32bit SQL Server 2005 Express SP1 x86-32bit SQL Server 2005 Express SP2 x86-32bit SQL Server 2005 Express SP3 x86-32bit page 52, Backup Exec Infrastructure Manager Server Supportability 2010 Symantec Corporation /

53 Supported Backup Exec Media Server Versions Product Name Qualified Version Service Pack OS Platform Notes Backup Exec 9.1 x86-32bit [1] [2] Backup Exec 10.0 x86-32bit [1] [2] Backup Exec 10d x86-32bit [1] [2] Backup Exec 11d x86-32bit [2] Backup Exec 12 x86-32bit [2] Backup Exec 12 x86-64bit [2] Backup Exec 12.5 x86-32bit Backup Exec 12.5 x86-64bit 1. Backup Exec requires a multi-stage upgrade process to upgrade from this version of Backup Exec to the latest version. 2. This version of Backup Exec cannot be patched by Backup Exec Infrastructure Manager and must be upgraded to version 12.5 before patches and updates can be deployed to it. Backup Exec Agent and Option Support Agent Name Qualified Version Service Pack OS Platform Notes Agent for Windows Systems Remote Agent for Linux and Unix Servers Remote Media Agent for Linux Servers x86-32bit/x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit Agent for NetWare Systems x86-32bit/x86-64bit [1] Remote Agent for Macintosh Servers Agent for Microsoft Virtual Servers Agent for VMwareVirtual Infrastructure Agent for SQL Server Agent for SharePoint Server Agent for Echange Server x86-32bit/x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit page 53, Backup Exec Infrastructure Manager Server Supportability, Supported Backup Exec Media Server Versions 2010 Symantec Corporation /

54 Backup Exec Agent and Option Support Agent Name Qualified Version Service Pack OS Platform Notes Agent for DB2 Server Agent for Lotus Domino/Notes Agent for Lotus Domino/Notes Agent for Oracle Agent for SAP x86-32bit/x86-64bit x86-32bit x86-64bit x86-32bit/x86-64bit x86-32bit/x86-64bit Desktop and Laptop Agent (DLO) x86-32bit/x86-64bit [2] Continuous Protection Server (CPS) x86-32bit/x86-64bit [3] Backup Exec System Recovery (BESR) x86-32bit/x86-64bit [4] 1. NetWare is not an officially supported platform by the Symantec Management Platform. Only basic inventory, license, and backup status information will be available on Agent for NetWare Systems. No other BEIM features are available on these systems. 2. DLO is not officially supported by Backup Exec Infrastructure Manager. No other BEIM features are available on these systems. 3. CPS is not officially supported by Backup Exec Infrastructure Manager. No other BEIM features are available on these systems. 4. Only basic inventory, license, and version status information will be available on systems with Backup Exec System Recovery installed. No other BEIM features are available on these systems. Desktop Agent Support Product Name Qualified Version Service Pack OS Platform Notes Windows XP SP1 x86-32bit [1] Windows XP SP1 x86-64bit [1] Windows XP SP2 x86-32bit [1] Windows XP SP3 x86-32bit [1] Windows Vista x86-32bit [1] Windows Vista x86-64bit [1] Windows Vista SP1 x86-32bit [1] page 54, Backup Exec Infrastructure Manager Server Supportability, Backup Exec Agent and Option Support 2010 Symantec Corporation /

55 Desktop Agent Support Product Name Qualified Version Service Pack OS Platform Notes Windows Vista SP1 x86-64bit [1] Windows 7 x86-32bit [1] Windows 7 x86-64bit [1] Windows 2000 Professional SP4 x86-32bit [1] 1. Supported when using the Backup Exec Agent for Windows Systems only. The Desktop and Laptop Option is not supported with Backup Exec Infrastructure Manager. Server Agent Support Product Name Qualified Version Service Pack OS Platform Notes Windows 2000 SP4 x86-32bit Windows 2003 Windows 2003 x86-32bit x86-64bit Windows 2003 SP1 x86-32bit Windows 2003 SP1 x86-64bit Windows 2003 SP2 x86-32bit Windows 2003 R2 x86-32bit Windows 2003 R2-SP1 x86-32bit Windows 2008 SP1 x86-32bit [1] Windows 2008 SP1 x86-64bit Windows 2008 SP2 x86-32bit [1] Windows 2008 SP2 x86-64bit 1. It should be noted that core agents running on x64 platforms currently only support running in WOW64 (32bit emulation mode). This limits the core agent to seeing only those files and registry entries in the 32bit environment. page 55, Backup Exec Infrastructure Manager Server Supportability, Desktop Agent Support 2010 Symantec Corporation /

56 Linux Support Product Name Qualified Version Service Pack OS Platform Notes Red Hat Enterprise Linux 4.0 (WS) (x86-64bit) x86-32bit Red Hat Enterprise Linux 4.0 (ES) (x86-64bit) x86-64bit Red Hat Enterprise Linux 4.0 (AS) (x86-64bit) x86-64bit Red Hat Enterprise Linux 5.0 (x86-64bit) x86-64bit Red Hat Enterprise Linux 5.0 Server (x86-64bit) x86-64bit Novell SUSE Linux Enterprise Server 11 (x86-64bit) x86-64bit Novell SUSE Linux Enterprise Server 10 (AS) (x86-64bit) x86-64bit Novell SUSE Linux Enterprise Server Desktop 10 x86-64bit MAC Support Product Name Qualified Version Service Pack OS Platform Notes Mac OS X 10.4 x86-64bit Mac OS X 10.5 x86-64bit page 56, Backup Exec Infrastructure Manager Server Supportability, Server Agent Support 2010 Symantec Corporation /

57 UNIX Support Product Name Qualified Version Service Pack OS Platform Notes Sun Solaris 9 Sparc Sun Solaris 10 x86-64bit Sun Solaris 10 Sparc page 57, Backup Exec Infrastructure Manager Server Supportability, UNIX Support 2010 Symantec Corporation /

58 Backup Exec Archiving Option Note: 1. Archive Option cannot be installed on Windows XP. Note: 2. Exchange Archive Option cannot be installed on the Windows Small Business Server or on the Exchange Server. Note:3. Exchange mailbox archiving can be done from Exchange r Exchange 2007 servers. Archiving from an Exchange 2010 server is not currently supported. Note:4. Archiving cannot be done using backups done using Virtual Agents (Microsoft Hyper-V and Virtual Server Agents and Agent for VMware Virtual Infrastructure. Note:5. File System Archiving cannot be done from the Windows 2008 R1 cluster shares. Windows 2008 R2 allows file system archiving from the cluster shares. page 58, Backup Exec Archiving Option 2010 Symantec Corporation /

59 Support End-of-Life (EOL) EOL Notice: These operating systems, and third-party software applications are no longer officially supported for use with this version of Backup Exec for Windows. Microsoft Database Agents Product Name Version Service Pack OS Platform Notes SQL Server 7.0 x86-32bit Exchange 2000 x86-32bit SharePoint Portal Server 2001 x86-32bit Oracle Database Agents Product Name Version Service Pack OS Platform Notes Oracle Database 8i x86-32bit SAP on Oracle Database 8i x86-64bit Agent for VMware Virtual Infrastructure Product Name Version Service Pack OS Platform Notes ESX 2.0 x86-32bit page 59, Support End-of-Life (EOL) 2010 Symantec Corporation /

60 Agent for Microsoft Virtual Servers Product Name Version Service Pack OS Platform Notes Virtual Server 2005 Enterprise Edition x86-32bit Virtual Server 2005 Enterprise Edition x86-64bit Remote Agent for Macintosh Servers Product Name Version Service Pack OS Platform Notes Mac OS X 10.3 POWER Mac OS X 10.4 POWER Remote Agent for Linux and UNIX Servers (RALUS) Product Name Version Service Pack OS Platform Notes Red Hat Enterprise Linux 3.0 (AS) x86-64bit [1] Red Hat Enterprise Linux 3.0 (ES) x86-64bit [1] Red Hat Enterprise Linux 3.0 (WS) x86-64bit [1] Asianux Consortium 1.0 x86-32bit HP-UX PA-RISC HP-UX PA-RISC HP-UX PA-RISC Novell SUSE Linux Enterprise Server 9 x86-32bit [2] Novell SUSE Linux Enterprise Server 9 x86-64bit [2] IBM AIX 5.2 POWER IBM AIX 5.3 POWER page 60, Support End-of-Life (EOL), Agent for Microsoft Virtual Servers 2010 Symantec Corporation /

61 1. This includes all versions of Red Hat Enterprise Linux 3.0 running on x86-32 and x86-64bit platforms. 2. This includes Novell Open Enterprise Server (OES) 1.0 support. Backup Exec Media Server Support Product Name Version Service Pack OS Platform Notes Windows 2000 Datacenter Server x86-32bit [1] Windows 2000 Advanced Server x86-32bit [1] Windows 2000 Advanced Server x86-64bit [1] Windows 2000 Professional x86-32bit [1] Windows 2000 Professional x86-64bit [1] Windows 2000 Server x86-32bit [1] Windows 2000 Server x86-64bit [1] Windows Small Business Server 2000 Standard x86-32bit [1] Windows Small Business Server 2000 Standard x86-64bit [1] 1. Remote Agent for Windows Servers (RAWS) will still be supported. Backup Exec Database Repository Product Name Version Service Pack OS Platform Notes SQL Server 2000 x86-32bit page 61, Support End-of-Life (EOL), Remote Agent for Linux and UNIX Servers (RALUS) 2010 Symantec Corporation /