1 of 5 EDUCAUSE Core Data Servic e Module 5: Data Centers This module inc ludes questions about data c enter c onfiguration and servic es provided by c entral IT. If y our institution does not have at least one data c enter operated by c entral IT, please do not submit data for this module. Data centers are defined as facilities with a raised floor housing one or more servers or mainframes, associated storage, peripherals, plus pow er and c ooling systems designed spec ific ally for c omputing environments, but not separate netw ork operation c enter(s) or telephone sw itc h fac ilities. In responding to the survey questions, please enter data that desc ribe y our *c urrent* IT environment, unless a question specifically requests data for the prior fisc al year. This is an optional module. If you c hoose to c omplete this module, all questions are required unless otherw ise noted. 1. Which statements apply to the management of data c enters at your institution? (Check all that apply.) Some data center hosting is located on our campus We make use of hosting services within our multicampus system or district We make use of hosting services at a shared or state/consortia facility (not within a multicampus system or district) We make use of commercial data center services Our institution provides data center services for other institutions Our institution provides data center services or manages data centers on behalf of a shared service or consortium 2. How many data centers are managed by your institution? Num ber m anag ed by centr al IT Num ber m anag ed by other adm inistr ativ e units Num ber m anag ed by academ ic units Other (enter num ber her e; descr ibe other m anag em ent below)
2 of 5 Other management 3. What are the technical characteristics of up to four of the largest data center(s) operated by central IT? If a data center has not undergone an expansion or an upgrade, enter the year of installation in that field. Year data center installed Year of m ost r ecent expansion or m ajor upg r ade A ppr oxim ate squar e footag e of r aised floor Per cent occupied Per cent of ser v er s v ir tualized Data center 1 Data center 2 Data center 3 Data center 4 4. Which, if any, of the following apply for each data c enter operated by central IT? (Check all that apply.) Rack space or a separ able ar ea is pr ov isioned for depar tm ent-owned equipm ent Rack space or a separ able ar ea is pr ov isioned for system s owned by other institutions or consor tia Networ k oper ations center colocated with data center Telephone switch center colocated with data center Not applicable - none of these Data center 1 Data center 2 Data center 3 Data center 4 5. What are the primary, secondary, and tertiary pow er sourc es for eac h data center operated by central IT?
3 of 5 Public A lter nate Cam pus Dedicated on-site Other (please Not g r id public g r id g ener ation g ener ator descr ibe below) applicable Other power source 6. Which hardware and software systems are deployed in data c enter(s) operated by c entral IT? (Chec k all that apply.) Apple servers Cisco servers
4 of 5 Dell servers Fujitsu servers Hitachi servers HP servers IBM servers Sun/Oracle servers Mainframe(s) - any vendor UNIX servers - any vendor Linux servers - any vendor Windows servers - any vendor SCSI-attached storage - any vendor Network-attached storage (NAS) - any vendor Storage area network - any vendor 7. What provisions are in place for data center disaster recovery? (Chec k all that apply.) Multiple data centers on campus provide redundancy Facility at central office of our multicampus system or district Contract or reciprocal arrangement with another educational institution Contract or reciprocal arrangement with government agency Contract with commercial provider Testing of disaster recovery site has been performed within the past year Not applicable - no provisions are in place 8. Please provide, in a paragraph or tw o, any bac kground information about y our institution's data center(s) that could be useful to other CDS partic ipants w ho may be using your data in their benchmarking. Examples: We have just opened a new data c enter w ith substantial exc ess capacity intended to centralize distributed researc h c lusters. Our multic ampus system office is outfitting a data center that can be used for our production and bac kup. (optional) 9. Please provide the name and e-mail address of the person to c ontac t regarding y our institution's responses to this module of the CDS survey. (optional)
5 of 5 10. EDUCAUSE w elcomes your feedback on this survey module. Please let us know of any tec hnologies, innovations, or c hallenges important to y our institution that are not addressed or are inadequately addressed in this year's survey. We'd also like to know if any questions in this module are not relevant to your institution. And how else could this module of the CDS survey be improved? (optional) 11. How easy w as it for you to complete this module? Please take into c onsideration the amount of time it took, the ease of gathering information needed to answ er the questions, the ease of identify ing people at your institution to supply the answ ers, the c larity of the questions, etc. (optional) Very difficult Difficult Somewhat difficult Somewhat easy Easy Very easy 2011 EDUCAUSE. Reproduction by permission only. You are viewing one module of the 2011 EDUCAUSE Core Data Service (CDS) Annual Survey. CDS is a benchmarking service used by colleges and universities since 2002 to inform their IT strategic planning and management. CDS comprises an annual survey of campus IT environments and practices; a peer data access service accessible to institutions that complete the survey; an annual report analyzing aggregated data about IT use and management in higher education; and an Appropriate Use Policy (AUP) restricting data disclosure. The complete survey and additional information and resources can be found on the CDS website (www.educause.edu/coredata). Contact EDUCAUSE Member Services at coredata@educause.edu.