OpenScape Business V2 The New Way to Work with endless opportunities Michael Trotz, Product Manager
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 3
OpenScape Business successful in the market Over 1.3 Million OpenScape Business Users Award Winning Solution Well accepted in the market A hugh installed base: More than 40.000 units at customers Customer Success Stories City of Garmisch- Partenkirchen
Business Challenges UC Sales IT & Software
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 6
OpenScape Business V2 Market Intro First time shown LIVE on CeBit in march Extensive Field Trial has already been started We are on track planned release june July 2015 2015 Let s team up and bring V2 to a successful market introduction 7
Continuous Software Releases UC Smart GUI optimization Mobility myportal to go Web Edition License Enhancements, Infrastructure, support of up to 15 DECT base stations SIP@Home MR3.2 released Flexible User Licensing for IP-, TDM-, Mobility-, Deskshare User OSBiz S user based HD requirements DeskPhone IP35 Eco OpenStage S5 DECT Phone Service Improvements: OSBiz Assistant MR3.3 released V2 R0 V2 Planned release July 2015 D V2 R1. V2 Roadmap Continuous release of new feature updates for OpenScape Business V2 D 8
Key Advantages OpenScape Business Award Winning Best-in-Class All-In-One UC & Voice Solution designed for SMBs Support of any given end-customer infrastructure Comprehensive virtualization-options for Voice & UC Easy-to-order & pre-packaged, easy-to-install Scales from 5-1500 users, in networks up to 2000 Excellent business opportunities for Partners Flexible, user -oriented licensing model, SW Upgrades and Service included for 3 years Migration offerings for installed base All-In-One Voice & UC Appliance or pure Software based Keep and leading with our successful OpenScape Business Story 9
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 10
OpenScape Business V2 with endless opportunities UC Infrastructure Mobility Services The New Way to Work Earn more money with Integrated UC Business Process Integration Explore new market segments Offer additional business models Benefit from new IP Provider Services More mobile opportunities than ever before Supporting the Anywhere Worker Secure Mobile Solutions Offer enhanced SW Support Packages Try & Buy: Evaluation Offerings Upgrade/Migrate your installed base Providing business values fulfill Partner and Customer needs 11
OpenScape Business V2 Highlights & Values UC Infrastructure Mobility Services Circuit Connector UC Smart for all deployments & Networks UC Smart Managed Conferences ODBC Connectivity OSBiz S scalable for up to 1500 Users New Hosted & Cloud scenarios Up to 8 different SIP Provider/Area Codes myportal to go with integrated VoIP Client SIP@Home secured with TLS Renewal of SW Support Evaluation Offerings License migration for HP500, 3000 & OSO MX/LX to OSBiz V2 Continuous release of new feature updates for OpenScape Business V2 12
Welcome Circuit the New Way to Work Circuit is voice, video, screen sharing, messaging, and file sharing in a single view. It s natural conversations. It s moments of insight. It s all of us, working together. Circuit - Go To Market for Partners in preparation 13
OpenScape Business meets circuit OpenScape Business provides the ITSP/PSTN Gateway for Circuit and even more ONE NUMBER SERVICE for OSBiz and Circuit Users SIP Interconnection between Circuit and OSBiz via UTC circuit UTC ITSP/PSTN The New Way to Work on top offering for OpenScape Business 14
UC Smart for all deployments UC Smart available for additional deployments integrated for up to 50 Users OSBiz S for up to 250 Users UC Booster Card for up to 150 Users UC Booster Server for up to 250 Users Please note: UC Smart can not be mixed with UC Suite (either / or) for Booster Card / Server + and OpenScape Business S Available for all deployments - easy to install, easy to use Boost UC Sales by lowering the total cost per user 15
UC Smart for networked environments UC Smart features network-wide available Network-wide internal directory, presence, hook states & call pick-up No need for additional Hardware - - integrated for up to 50 Users UC features network-wide for all deployment models Cost optimized for smaller branches 16
UC Smart Managed Conferences Managed Dial In Conferences for up to 16 participants Conference Guest Access Conference Member Status UC Conference license for Moderator only needed Start hosted Web Collaboration during an active conference UC Conferencing integrated without the need of additional hardware 17
Invite Participants Add Participants Member Status One email to all One email per participant Copy Invitation to Clipboard Via Favorites Via Directory Search 18
UC Smart Capacities / Values Parameter OSBiz X OSBiz S Mailboxes max. 320 max. 1500 AutoAttendant Mailboxes max. 100 max. 100 Conference rooms 5 10 Conference channels 30 60 Active participants per conference 16 16 UC Smart Users integrated up to 50 (30 for X1) 250 UC Smart Users Booster Card 150 n/a UC Smart Users Booster Server 250 n/a Please note: New / changed values in OSBiz V2 are marked in green 19
LDAP OpenDirectory Service ODBC Connectivity Access to all OSBiz directories Connection to multiple SQL external databases OSBiz Directories ODS OpenStage DeskPhone ODBC Connector MySQL, MariaDB, Dbase, Oracle, SAP R4 / ERP SQL OSBiz UC Clients Microsoft Access; Excel Windows based datasources with ODBC V3.5 compatible drivers, like MS Excel ODBC DECT IP ODBC the most common database interface. Flexible connectivity to a broad range of databases. 20
OpenScape Business S for larger deployments reach new market segments OpenScape Business S scalable for up to 1500 users Increased the right values required for 700-1500 Users Survivability & Redundancy Options (as known from V1) Pure software solution, server based or virtualized On premise, hosted or cloud based Explore new markets with a well-known & trusted solution 21
OpenScape Business S V2 Capacities Increased Values for OSBiz S V2 IP Users 1.500 UC Suite Users 1.500 UC Suite Mailboxes 1.500 UC Suite Conference channels 60 UC Suite Fax Ports 1.500 UC Smart Users/Mailboxes 250 / 1.500 Mobility Users (myportal to go) 250 Call pickup groups 120 ITSP Trunks 180 Media Channels (Conference, VM) 60 TAPI 120/170 users 1.500 Project Specific Release required for specific capacities 100% UC 100% Voicemail 100% Fax All in a single Image 22
A project specific release.. is required for the following scenarios: OpenScape Business S for more than 1000 Users OpenScape Business Network with more than 8 Nodes and more than 1500 Users (with UC Smart/Suite ) OpenScape Business Network with more than 32 Nodes and more than 1500 Users(no UC Smart/Suite) to guarantee a successful installation! 23
OpenScape Business S deployments OpenScape Business S V2 endless business opportunities OSBiz S on-premise Server based All-In-One Offering with a single OSBiz S Image OSBiz S hosted in a customer data center All-In-One Offering with a single OSBiz S Image OSBiz S cloud based from a hosted Provider You(Partner) is acting as a Service Provider All-In-One Offering to End Customers with a single OSBiz Image Different marketing models: classic flexible licensing or Pay-as-you-use* * Planned for a Minor Release after V2 24
Use Case: OSBiz S hosted / cloud based All-In-One Image Solution for Datacenter environments One single OSBiz S, one vmware Instance per customer Up to 8 different SIP Provider / 8 different area codes OSBiz S hosted in datacenter Public Internet & Trunks SIP: +49 40 Hamburg SIP: +49 89 Munich SIP: +49 30 Berlin SIP: up to 8 VPN / MPLS IP Network HardDisk size depends on user size / save costs in IT environments Hamburg +49 40 Munich +49 89 Berlin +49 30 Connect up to 8 different SIP Provider or locations on a single system 25
Motivation OpenScape Business S Cloud Why favorite such an OpenScape Business hosted / cloud offering? Customer Partner Benefits All-In-One Benefits Voice & UC (full featured) Recurring business opportunities and Choice: Prefered & trusted (local) Customer Enagement Datacenter Provider The Answer if customers are requesting Choice: Using prefered SIP Provider cloud offering Own private and secure communication solution, not shared with others Secure, Redundand and High Availability (Advantage Datacenter ) Offering a well-known & familiar Solution in a new way The Solution is under your responsibility Speed up installation times (OVA Image) Enhance & transform your business to the next level by offer additional business models 26
OpenScape Business cloud to do list 1. Find your prefered and familiar local Service Provider who offer datacenter capacities or build up your own datacenter environment 2. Offer the right business model: rental contracts monthly fees, using our flexible licensing / *Pay per use 3. Get the right (technical) knowledge With Private Cloud our end users have the option to purchase or even rent the OSB S platform, providing more flexible commercial options than Public Cloud. We have had certain Tender opportunities that have insisted on Private Cloud only, for security reasons. Iain Simpson, Active Voice & Data Ltd. (UNIFY Partner UK) * Planned for a Minor Release after V2 27
SIP enhancements & All-IP Readiness SIP Connect 1.1 support Up to 10 native SIP Trunk connections for OSBiz S & X / thereof: 8 SIP Provider OpenScape Business is All-IP Ready Benefit from business potential that Service Provider switching from ISDN to ALL-IP networks V2 Find latest OSBiz SIP Provider Certifications on 28
myportal to go VoIP Client myportal to go App with integrated VoIP Client (System Client HFA) For UC Smart & UC Suite Presence, Favorites, Visual VoiceMail, Call Journal, Dialpad, Directory Search Conference, Consult, Transfer, Toggle myportal to go VoIP release steps: 1. Android App first with Campus Mobility via WiFi, planned for V2 release 2. ios, Dual Mode Mobility Support 3. Using myportal to go with VoIP in every network (WiFi, data, etc.) 29
Quick dial via favorites, dialpad or Extend to a directory search, perform a real VoIP Call conference call Integrated VoIP HFA Client 30
Use Cases myportal to go with VoIP (step one) Office VoIP Stand Alone on-premise mobility Solution Office VoIP&DeskPhone Mobile & DeskPhone twinning Mobility MULAP for using myportal to go also outside the office /GSM Network + + 1 x IP User license 1 x UC Smart/Suite 2 x IP User license 1 x UC Smart/Suite 3 x IP User license* 1 x UC Smart/Suite * with DualMode Scenario, planned for a Minor Release, only 2 IP User needed 31
SIP@Home, secured anywhere Mobility Be reachable via your Office Number on your preferred Client: Use your wired SIP Phone @ Home Use your mobile device in public areas Via WLAN / LAN / Mobile Network* Can be used for e.g. with UC Smart SIP device with STUN Internet Secure: TLS Signaling encryption SIP Client App with STUN STUN Server Voice & UC Options for Teleworker - no need for VPN * Voice Data requires permission from your Service Provider 32
Further improvements Manager E for OpenScape Business X1 V2 DECT Base Station BS5 for OSBiz V1 & V2 V2 OpenScape DeskPhone 35G IP eco reflashing from SIP to HFA Xpressions Compact (for Migration Use only) OS Biz Attendant support for up to 10 Nodes OSBiz WBM Service Improvements 33
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 34
Migration Upgrade Offerings (Order Positions) Free of charge upgrade license from OSBiz V1 to V2 (not orderable, more details next slide) HiPath 500 V9 to OSBiz V2 HiPath 3000 V7,V8,V9 to OSBiz V2 OpenScape Office MX/LX license migration to OSBiz V2 (free of charge) Benefit from included SW Support! V2 HiPath 3000 V9 Upgrade Promotion to OSBiz V1 still valid until 30.6.2015 Recommendation: Upgrade existing HiPath 3000 systems to OSBiz V1 now 35
Upgrade How to upgrade from V1 to V2? Free of Charge Upgrade License from OSBiz V1 to V2 for all systems with valid SW Assurance (from V1) V2 1. Get your free upgrade license from OSBiz V1 to V2 automatically booked on the CLS End User Account (at GA 6/2015) 2. Upload/Activate V2 license file via WBM before upgrading to V2 3. Upgrade to V2 with a regular SW Update as known from V1 (like a Minor Release) Mixed OSBiz V1 and V2 networks are allowed during the upgrade migration phase Phase Out/Order stop for expansions of OSBiz V1 3 months after Release of V2 36
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 37
More flexibility make even it easier to sell OSBiz V2 Base license incl. Web Collab Connector license & SW Support (3years) Flexible IP User & TDM User only (IP User can be used either/or for IP, TDM, DeskShare or Mobility) Single UC Conference license for UC Smart and UC Suite Flexible myportal for Outlook license incl. myportal for Desktop (either/or) Enhanced Evaluation Licenses V2 38
Enhanced try & buy options Unlimited UC Evaluation mode for 90 days V2 New! UC Smart Evaluation Incl. all UC Smart features, UC Conference, etc.. Contact Center Evaluation Incl. all Contact Center features set 64 Agents, Fax, E-Mail & myreports UC Suite Evaluation Incl. all UC Suite features, myportal für Desktop/Outlook, UC Fax, UC Conference, myattendant, etc.. CRM Evaluation Incl. TAPI 120*/170, OpenDirectory Service, Application Launcher OS Business Attendant Evaluation Incl. all available Attendant features New! OpenStage GateView Incl. all IP Cams and possible Phones OS Business BLF Evaluation Incl. all available BLF features New! OSBiz Trunk License for SIP To connect ITSP Service Provider, Available up from 1.12.2014 Copyright Unify GmbH & Co. KG 2014. All rights reserved. 39
Ensure Customer SW Support for further years Choose the right Software Support Package (after 3 years, order positions) Software Support V2 for OS Biz renewal 1 year Per User(IP/TDM),enhanced SW support Software Support V2 for OS Biz renewal 2 years Per User(IP/TDM),enhanced SW support SW Support already expired? OpenScape Business V2 Renewal Reinstatement per User for 1 year Per User(IP/TDM), for Systems with expired SW Support to activate SW Support again Get always latest Software & Upgrades only during valid SW Support Further details about SW Support and benefits can be found in UNIFY Partner Portal 40
Good to Know! Updated OpenScape Business Sales Information most important document Updated Marketing Collaterals, Partner and Customer Presentations Updated OpenScape Business Demo DVD to V2 (UC Smart / UC Suite) OpenScape Business V2 Demo 41
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 42
Continuous release of new feature updates for OpenScape Business V2 Circuit Advanced Integration UC Suite/Smart enhancements myportal to go enhancements Pay-per-use / Subscription Licensing Model Advanced Redundancy Options UNIFIED Directory HFA@Home Continuous fulfillment of Change Requests Support of latest Operating Systems 43
Agenda Market Update Meet OpenScape Business V2 Business Opportunities Highlights & Values Migration Offerings Marketing, Sales & Services Roadmap Q & A 44
Business benefits and Key Takeaways Boost UC Sales with empowered UC Smart and lowered total cost per user Address new market segments with a well-known and familiar Solution enlarged OpenScape Business S Offering new business opportunities with OSBiz S out of a hosted / private cloud scenario Focusing on anywhere-worker Solution with myportal to go and the integrated VoIP Client Benefit from incl. SW Support and satisfy your customers with enhanced services Protect your installed base and migrate your customers 45
Please raise your questions & comments V2 46
#Customer delighted #Thanks colleagues:-) OpenScape Business And you can even make calls with it! Thank you! 47