Oracle WebCenter and BPM Strategy and Vision Gangadhar Konduri Vice President, Product Management September 29, 2014 Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Global Digital Business Trends MULTI-CHANNEL 6 Billion Mobile Subscribers 87% of World s Population CONSUMERIZATION Social is Business 94% of Consumers Willing to Pay More for Great Experience CLOUD Modernize to Innovate 20 year-old Legacy Applications
Oracle WebCenter and BPM Enabling the Digital Business Engaging Digital Experiences Contextually Managed Content Intelligent Business Processes Copyright 2014, Oracle and/or its affiliates. All rights reserved.
IDENTITY MANAGEMENT SYSTEMS MANAGEMENT Oracle WebCenter and BPM Services to enable Line of Business solutions and optimize work Mobile Web CHANNELS Social SOLUTIONS ENTERPRISE PORTALS AND WEB SITES CONTENT MANAGEMENT SOCIAL COLLABORATION BUSINESS PROCESS MANAGEMENT APPLICATION INTEGRATION APPLICATION PLATFORM On-Premise Cloud
Oracle WebCenter and BPM Key Investments 1. Innovations in core functionality in all pillars portals, sites, content, and BPM Cross-Cutting Themes Across Pillars - Innovations in Business User Experience, Mobile 2. Innovations in Cross Product Integrations 3. Innovations in Line Of Business Solutions and Solution Composition 4. Innovations in Cloud Services Copyright 2014 Oracle and/or its affiliates. All rights reserved.
WebCenter and BPM Product Release Highlights Over the Past Year WebCenter 11g R1 (11.1.1.8.0) WC 11.1.1.8.x BPM 12.1.3 Documents Cloud Portal Mobile Portals Business User Tooling Content Modern UI Native Mobile Apps Unified Enterprise Capture Sites Mobile Sites Targeting External Asset Framework Portal-Content Integration Portal - SaaS integration Content UI and Mobile App Improvements Business User Empowerment Process Analytics Actionable BA Secure File Sync and Share Enterprise-Grade Security Hybrid ECM Rich Platform for custom integrations Q1 FY14 Jun-Aug 2013 Q2-Q4 FY14 Sept 2013-May 2014 Q1 FY15 Jun-Aug 2014 Q2 FY15 Sept-Nov 2014 Copyright 2014 Oracle and/or its affiliates. All rights reserved. 8
WebCenter Portal
Enterprise Portals - Business Needs Extend enterprise portals to mobile channels for mobile workforce productivity Provide consumer-grade end user experience Empower business users to build and manage portals Extend portals to easily integrate with cloud applications and platforms Need for flexibility to run on-premise, private cloud or public cloud
Oracle WebCenter Portal Platform for Self-Service Portals and Composite Applications Create and Manage COMPOSE INTEGRATE MANAGE BUSINESS WORKER ADMINISTRATOR WEBCENTER PORTAL PARTNERS CUSTOMERS PERSONALIZED CONTEXTUAL MULTICHANNEL SECURE ACTIONABLE DEVELOPER EMPLOYEES APPLICATIONS PROCESS BI CONTENT DATA Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted
Innovations in WebCenter Portal Next Generation Portal Browser-Based Portal Composer Enhanced Content Experience Simplified Administration and lifecycle REST APIs and JavaScript UI Integrations Mobile Portals Responsive or Adaptive Mobile Web Out of the Box Responsive Templates and Taskflows REST API; Mobility SDK; Sample Mobile (MAF) Apps Integrations Applications Integration Tooling Oracle Cloud SaaS Integrations Integrations with BPM Documents Cloud Service and OSN Integrations Deploy Anywhere On-Premise Public Cloud Private Cloud Multi-Tenancy Copyright 2014, Oracle and/or its affiliates. All rights reserved.
WebCenter Content
Content Management - Business Needs Provide mobile enabled, simplified access to content Enable contextual access to content within applications, portals and business processes Extend ECM to enable simplified file sharing and collaboration Simplify and automate paper based processes Enable access and management of proliferating digital and rich media assets Provide an integrated platform to build and extend upgrade-safe business solutions, that span across people, process and content
Oracle Content and Collaboration Offerings Cloud Content & Collaboration DOCUMENTS COLLABORATION ACTIVITIES AND CONVERSATIONS CAPTURE EXTRACT & INDEX ECM WORKFLOW & CENTRAL POLICY APP INTEGRATIONS MANAGEMENT WebCenter Content Entire Content Lifecycle 15
Innovations in Content and Collaboration Enterprise Content Management Modern and Responsive UI Configurable and embedded UIs Digital Asset Management Cloud Hybrid ECM Documents Cloud Service Oracle Social Network Multi-tenancy Integrations Integrations with Portal, Sites, BPM Applications Integration Platform for Solutions Mobility Native Mobile Applications High fidelity HTML5 Viewers Responsive Web UI Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Business Process Management
Business Process Management - Needs Provide consumer-grade end-user access to business processes Extend end-user interfaces to native mobile applications Empower business users to automate, Monitor, and Optimize Business Processes to improve efficiency and agility Provide the capabilities for business users to extend OLTP applications, cloud-based and on-premise. Provide an integrated platform to build and extend upgrade-safe business solutions, that span across people, process and content Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Business Process Management Advanced Analytics Business Driven Process Design Unified BPM and ACM Oracle BPM Suite 12c Comprehensive BPM Platform Process Monitoring & Analytics Workflow Tasks, Events, Rules Mobile Forms & Workspace Business Process Mgmt. Process Cloud Service
Innovations in Oracle Business Process Management Comprehensive Process Platform Process, Rules, BAM Composer Process Monitoring and Analytics Dashboards, Trends/KPI analysis Adaptive Case Management Mobile Native Mobile Apps Responsive end-user workspace Mobile Forms Mobility SDK Integrations Deep Applications Integration Integrations with Content and Portal Platform for Solutions Cloud Process Cloud Service Private Cloud Support Multi-tenancy Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Product Demonstration WebCenter Portal, Content and BPM
WebCenter Sites
WebCenter Sites - Business Needs Extend web sites to mobile channels; Empower the marketer to do so. Empower marketer agility and improve time-to-market to build, optimize and target their web sites Create consistent cross-channel customer experiences across web, email, social and mobile channels Empower the marketer to enable simplified access to transactional applications to facilitate self-service customer websites Need for flexibility to run on-premise, private cloud or public cloud
WebCenter Sites Cross-channel campaigns WEB VISITOR ATTRIBUTES CONTENT MARKETING WebCenter Sites MOBILE EMAIL CAMPAIGNS
Innovations in WebCenter Sites Analyze, Optimize and Target Aggregated Visitor Profile Access Site Analytics A/B Testing Cloud Run on Oracle Java Cloud Service Documents Cloud Service Integrations Multi-tenancy Oracle Sites Cloud Service Cross-channel customer experience Oracle Marketing Cloud Integrations Understand Customer 360 view Light-weight Transactional Application Integration Tooling Mobile Sites Responsive, Adaptive Mobile Web Client-Side Rendering Support Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Product Demonstration WebCenter Sites and Marketing Cloud
LoB Solutions
LoB Solutions - Business Needs Fully supported and upgradeable, with Apps-level configurability, with the full functionality and flexibility that WebCenter and BPM platform delivers Business-driven extensibility, across all solution layers and across lifecycle Extending COTS Apps processes such as ERP, CRM, HRM, SCM with deep pre-built integrations
Solutions Strategy Rapid solution composition & extensibility to accelerate time to value Solution Accelerators Pre-built, tested solutions to critical horizontal and Industry processes Including all necessary components: BPM/ACM, BAM, Content, Portal Demonstrate value of Platform to Business, accelerate value delivery Productized Solutions Fully supported and upgradeable State-of-the-art User Experience Business User Extensibility Cloud PaaS Integrations Solution Extensibility Upgrade Safe customizations; Lifecycle support Full solution configuration (process, UI, data, rules, content,...) Browser-based business user tooling Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 31
Cloud Platform Copyright 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential Restricted
Business Needs for Cloud based Content, Collaboration and Process Services Self-Service Provisioning and Management Consumer-grade user experience Provide Users with the ability to share documents securely across devices and with others using secure workspaces Provide an Enterprise Social Platform to facilitate collaboration within and across organizations Design, Deploy, Monitor, and Optimize Business Processes to improve efficiency and agility Integrate Content Management, Collaboration, and Process Management into an agility platform for departments
Oracle Cloud Strategy Data-as-a-Service Software-as-a-Service Platform-as-a-Service Infrastructure-as-a-Service
Oracle Enterprise Collaboration Cloud PaaS Services to enable Line of Business solutions and optimize work Content SAAS APPLICATIONS Multi-Channel In-Context Offline Collaboration Process CUSTOM APPLICATIONS ON-PREMISE Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Oracle Enterprise Collaboration Cloud Platform Team Workspaces & Collaboration Digital Asset Management Hybrid Content Storage Secure File Sync & Share Documents Cloud Service Secure Collaboration Social Recommendations Social Identity Graph People & Application Feeds Conversations & Social Objects Social Network Cloud Service Enterprise Social Platform Process Monitoring & Analytics Workflow Tasks, Events, Rules Mobile Forms & Workspace Business Process Mgmt. Process Cloud Service Easy-to-Use Cloud-based BPM
Oracle Documents Cloud Service Enterprise-grade Document Collaboration and Rich Content Platform. Anywhere Access: Mobile; Desktop; Offline Collaborate: Team workspaces; Document Conversations Rich content platform: APIs; Metadata; Workflow; Digital Asset Management Enterprise grade: Secure Data Isolation; Strong governance; Usage analytics Hybrid ECM: On-premise integrations; On-ramp of existing content Integration-ready: Embeddable UI; HTML5 Viewers; Custom Actions; Integrated: Oracle SaaS and PaaS Integrations General Availability Now
Oracle Social Network Service Single Social Fabric Across all Oracle Cloud Services. Social Connections: Follow; Collaborate; Walls; Conversations: Real-time topic based discussions Social Objects: For Contextual conversations Discover: Actionable business recommendations Anywhere Access: Mobile, Outlook; Voice, Web Integrated: Integrated with Oracle PaaS and SaaS Rich API Platform : Extend to Custom Apps In Use by Cloud SaaS customers today
Oracle Process Cloud Service Business Driven Processes and Workflows. Fully Self-Service Rapid Process Composition: For Departmental LoB and Corporate IT users; Workflow, rules, forms Business Agility and Control: Process Tracking, Alter Flow Optimize : Process Analytics, Dashboards, Alerts Multi-Channel: Responsive End User Interface; Native Mobile app Collaboration Embedded, Documents, Social Network Integrate and Extend: SaaS and on-premise Applications Templates: Pre-packaged Process Templates Early Adopter Access in Q4 CY14
Product Demonstration Enterprise Collaboration Cloud Platform
WebCenter and BPM Key Combined Portfolio Milestones Anticipated for CY14/15 July 2014 Summer 2015 H2 CY14 H1 CY15 H2 CY15 BPM 12.1.3 release Oracle Documents Cloud Service Hybrid ECM Support WebCenter and BPM 11.1.1.9 Private Cloud Support Java Cloud Service Support Marketing Cloud Integrations Oracle Process Cloud Service Oracle Documents Cloud Service Updates ECM Features Platform and Extensibility Collaboration More SaaS integrations Shared Global OSN service WebCenter and BPM 12.2.1 AP Invoice Processing Solution Solution Extensibility Composer Continuous Updates to PCS, OSN and DCS cloud services Copyright 2014 Oracle and/or its affiliates. All rights reserved. Oracle Company Confidential Shared Under Terms of NDA 41 41
Select Oracle WebCenter and BPM Customers 42 Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Welcome Agilent Technologies Kevin Phan Web IT Manager Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Agilent Overview & Challenges COMPANY OVERVIEW A leader in life sciences, diagnostics and applied markets, providing laboratories worldwide with instruments, services, consumables, applications and expertise. Mainly sell to scientists, researchers, and labs Spun out of HP in 1999 11,000 employees and $3.9B in 2013 revenue Most Agilent products are sold through direct sales, targeting web channel for growth CHALLENGES/OPPORTUNITIES Business Usability: Agilent s life science ecommerce applications (agilent.com) lacked functionality and the usability was complex. Flexibility: Web site features enhancements are complex and require changes to multiple locations. Operations: Content team facing challenges with a complex upload process and manual approvals. IT Need a more scalable and reliable platform to support multiple systems integration. Need a better content and digital asset management systems Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 44
Agilent Overall Oracle Footprint Oracle WebCenter Portfolio WebCenter Portal (Keysight Spinoff) WebCenter Content WebCenter Sites Oracle FMW Foundation Oracle Traffic Director Oracle HTTP Server WebLogic Server Jrockit Oracle Enterprise Manager Oracle Commerce Endeca Search ATG Oracle OS/Hardware Oracle Linux Oracle VM Exalogic Exabus ZFS Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 45
Agilent WebCenter Solutions & Benefits SOLUTION WebCenter Sites Content authoring and publishing Product Information Management TMS systems integration Print publishing integration WebCenter Content Digital Asset Management (images, videos, pdfs,..) WebCenter Portal My Agilent Portal (Keysight spinoff) RESULTS New Homepage on WCS/WCC (August 1st, 2014) Highlights Featured Events Social Bar News Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 46
Oracle WebCenter and BPM Key Investments 1. Innovations in core functionality in all pillars portals, sites, content, and BPM Cross-Cutting Themes Across Pillars - Innovations in Business User Experience, Mobile 2. Innovations in Cross Product Integrations 3. Innovations in Line Of Business Solutions and Solution Composition 4. Innovations in Cloud Services Copyright 2014 Oracle and/or its affiliates. All rights reserved.
WebCenter & BPM: Strategy and Vision Sessions MON 9/29 10:15AM MON 9/29 11:45AM MON 9/29 02:45PM MON 9/29 04:00PM TUES 9/30 12:00PM TUES 9/30 12:00PM Oracle WebCenter Business Process Management WebCenter Content & Documents Cloud Service WebCenter Portal WebCenter Sites Process Cloud Service Copyright 2014, Oracle and/or its affiliates. All rights reserved. 48
WebCenter & BPM: Customer Panels WED 10/1 10:15AM WED 10/1 11:30AM WED 10/1 12:45PM WED 10/1 02:00PM WED 10/1 03:30PM WebCenter Content WebCenter Portal Business Process Management WebCenter Sites WebCenter & BPM Portfolio Copyright 2014, Oracle and/or its affiliates. All rights reserved. 49
Oracle WebCenter & BPM Customer Appreciation Reception MONDAY, SEPTEMBER 29 6:30PM 8:30PM OLD MINT, MINT PLAZA, SAN FRANCISCO Sponsored by WebCenter & BPM Partners: Aurionpro, AVIO Consulting, Bezzotech, Fishbowl Solutions, Keste, Redstone Content Solutions, TekStream & VaasIT Copyright 2014, Oracle and/or its affiliates. All rights reserved.
2014 ORACLE FUSION MIDDLEWARE: CELEBRATE THIS YEAR'S MOST INNOVATIVE CUSTOMER SOLUTIONS 2014 Oracle Excellence Award Ceremony for Fusion Middleware Innovation Tuesday, September 30, 2014 5:00-5:45pm YBCA Theater (next to Moscone North) Session ID: CON7029 Copyright 2014, Oracle and/or its affiliates. All rights reserved.
Join the WebCenter Community! Are You Part of the Latest Conversations? http://www.oracle.com/webcenter Twitter Facebook Blog LinkedIn YouTube twitter.com/ webcenter facebook.com/ webcenter blogs.oracle.com/ webcenter linkd.in/ ORCL_Social www.youtube.com/ oraclewebcenter Copyright 2014, Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 52