Exhibitor Prospectus

Association of TeleServices International 2016 Annual Conference Exhibitor Prospectus

Greetings ATSI Exhibitors and Sponsors! Thank you for your interest in supporting the Association of Teleservices International Annual Conference scheduled June 21-23, 2016, in Tampa, Florida! In creating a meaningful Conference experience for both vendors and members, ATSI encourages opportunities for vendors to speak with attendees and share the news of their accomplishments and advancements in technology, exemplifying the importance of our vendors in the telecommunications industry. Our Conference, but better yet our industry, would not be successful without you. We truly value your friendship and your participation at our Conference! The 2016 Conference Committee worked hard to create unique sponsorship opportunities for our vendors, giving you more valuable exposure to attendees in all areas of the Conference. Check out the new sponsorship items offered on page 4 of the Exhibitor Prospectus. Many improvements have been added to produce a fresh, vibrant, and rewarding environment for those seeking to form relationships with teleservice companies. All breakfasts, lunches and breaks in the exhibit hall. Exhibit hall set with the booths located around the perimeter of the room to allow greater visibility of the vendors to the attendees. Move-in schedule to begin at 12:00 pm on Tuesday, June 21. Move-out schedule adjusted to begin at 4:00 pm on Thursday, June 23, to allow more time for exhibitors to prepare for the Awards Dinner Gala. Jeff Zindel Doug Robbins Andy Ambs ATSI President Conference Chair Conference Co-Chair 2

Choose (1): Awards Dinner Gala Conference Wi-Fi Tote Bags Platinum Sponsor $7,000 + Gold Sponsor $4,500 Silver Sponsor $3,000 Sponsorship Includes: 6 Complimentary Conference Registrations* 3 Complimentary Tables in Exhibit Hall 30 Minute General Session Presentation Private Demonstration Room for Wednesday and Thursday Full-Page ad in Onsite Program Attendee List Pre and Post Show (Excel Format) Complimentary Tote Bag Insert Choose (1): Buffet Luncheon Conference Lanyards Room Key Cards Sponsorship Includes: 4 Complimentary Conference Registrations* 2 Complimentary Tables in Exhibit Hall 15 Minute General Session Presentation Half-Page ad in Onsite Program Attendee List Pre and Post Show (Excel Format) Complimentary Tote Bag Insert Choose (1): Continental Breakfast Print Sponsorship of Onsite Program Turndown Service Sponsorship Includes: 2 Complimentary Conference Registrations* 1 Complimentary Table in Exhibit Hall Quarter-Page ad in Onsite Program Attendee List Pre and Post Show (Excel Format) Bronze Sponsor $1,500 Choose (1): Refreshment Break Keynote Speaker Sponsorship Includes: 1 Complimentary Conference Registration* 1 Complimentary Table in Exhibit Hall Attendee List Pre and Post Show (Excel Format) * Exhibitor registration includes access to all sessions, meal functions, and social events, with the exception of the ATSI Educational Foundation Event, for which a separate ticket must be purchased. 3

Increase your company's visibility at the ATSI Annual Conference by becoming a sponsor. Please review the table on page 3 listing the benefits of sponsorship to view the added value and opportunities that will be included with your sponsorship selections. Sponsor Category Platinum Sponsor $7,000 + Please Check One (Available on a first-come, first-served basis) r Awards Dinner Gala r Conference Wi-Fi r Tote Bags Gold Sponsor $4,500 r Buffet Luncheon r Conference Lanyards r Room Key Cards Silver Sponsor $3,000 r Continental Breakfast r Print Sponsorship of Onsite Program r Turndown Service Bronze Sponsor $1,500 r Refreshment Break r Keynote Speaker Exhibitor $1,000 r Exhibitor package Sponsorship Payment Sponsorships are offered on a first-come, first-served basis. Complete the sponsorship payment form below and return with payment in full to ATSI. 2016 TOTAL SPONSORSHIP: $ Company: Contact: Address: City/St/Zip: Phone: Fax: Email: Method of Payment: r Enclosed is my check (payable to ATSI) r Visa r MasterCard r Am Ex Card #: Exp. Date: Name on Card: Signature: Credit Card Billing Address: r Same as above Address: City/St/Zip: ATSI Headquarters 222 S. Westmonte Dr, #101 Altamonte Springs, FL 32714 407-774-7880 Fax: 407-774-6440 www.atsi.org 4

Advertising in the onsite program gives your company high visibility during the Conference. For additional information on advertising in the onsite program, please contact Sasha Jaquith at ATSI Headquarters, 407-571-1128. ATSI has the right to refuse ad copy. Ink color is at the discretion of the publisher. Copy deadline: June 1, 2016. On-Site Program Advertising Rates: r Outside Back Cover (4-color) (7-1/2 x 10 )... $1,000 r Inside Back Cover (4-color) (7-1/2 x 10 )... $800 r Full Page (4-color) (7-1/2 x 10 )... $500 r Half Page (BW) (7-1/2 x 4-7/8 )... $250 r Quarter Page (BW) (3-5/8 x 4-7/8 )... $100 High-resolution.jpg,.tiff,.eps (fonts converted to outlines), and.pdf files are acceptable. Email the files to Sasha Jaquith at sjaquith@kmgnet.com. Dimensions: 7-1/2 X 10 for full-page ads; 5-1/2 X 7-1/2 for half page ads. Electronic files must be submitted by June 1, 2016. Company: Contact: Address: City/St/Zip: Phone: Fax: Email: Method of Payment: r Enclosed is my check (payable to ATSI) r Visa r MasterCard r Am Ex Card #: Exp. Date: Name on Card: Signature: Credit Card Billing Address: r Same as above Address: City/St/Zip: ATSI Headquarters 222 S. Westmonte Dr, #101 Altamonte Springs, FL 32714 407-774-7880 Fax: 407-774-6440 www.atsi.org 5

The ATSI Annual Conference will focus the attention of approximately 200 attendees on your company. These professionals represent top teleservice answering firms that plan to use their time at the Conference productively. This will include researching new technologies and products that are available. They know their competition will, too. Exhibiting at the ATSI Annual Conference is an outstanding opportunity to market your product and/or services and network with members of ATSI. Don t miss out on this networking opportunity! Exhibit Hall Schedule* Tuesday, June 21, 2016 12:00 p.m. - 4:00 p.m. Exhibit Set-up & Move In 4:30 p.m. - 5:30 p.m. Vendor Social 6:00 p.m. - 7:30 p.m. Exhibit Displays Open 6:00 p.m. - 7:30 p.m. Welcome Reception & Exhibit Hall Grand Opening Wednesday, June 22, 2016 8:00 a.m. - 9:00 a.m. Continental Breakfast with Exhibitors 8:00 a.m. - 3:00 p.m. Exhibit Displays Open 11:45 a.m. - 12:30 p.m. Meet with Vendors 12:30 p.m. - 1:15 p.m. Buffet Luncheon in Exhibit Hall Thursday, June 23, 2016 8:00 a.m. - 9:00 a.m. Continental Breakfast with Exhibitors 8:00 a.m. - 4:00 p.m. Exhibit Displays Open 12:00 p.m. - 12:45 p.m. Buffet Lunch 3:00 p.m. - 4:00 p.m. Afternoon Refreshment Break 4:00 p.m. Exhibit Teardown *Tentative schedule, subject to change. Exhibit Fees The fee to exhibit at the ATSI 2016 Annual Conference is $1,000. A basic exhibitor package includes one 6 draped table, two chairs, a small wastebasket, a table sign, and one complimentary conference registration. Additional exhibitor representatives may register for the Conference at the discounted rate of $599, which includes tickets to all meals and social events (with the exception of the ATSI Education Foundation event). Hotel The cut-off date for reservations at the Hilton Tampa Downtown at the discounted ATSI rate of $164.00/night + tax is June 1, 2016. Reservations made after this date will be confirmed on a space availability basis only. Contact the hotel directly by calling 813-204-3000. Request the ATSI room block to receive the discounted rate. Hilton Tampa Downtown 211 N. Tampa Street Tampa, FL 33602 Cancellation Policy All requests for cancellation refunds must be made in writing and approved by the ATSI Conference Committee. All refunds (less a $100 processing fee) will be available for exhibit space cancellations if received by May 15, 2016. A 75% refund will be available for exhibit space cancellations received by June 1, 2016. No refunds will be available after June 1, 2016. Contact Information Sasha Jaquith, ATSI Headquarters, 222 S. Westmonte Dr, Suite 101, Altamonte Spring, FL 32714; telephone 407-774- 7880, fax 704-774-6440; email: sjaquith@kmgnet.com. 6

Exhibitor Rules & Regulations ATSI 2016 Annual Conference June 21-23, 2016 Hilton Tampa Downtown Tampa, Florida 1. Contract: The following rules and regulations become binding upon acceptance of this contract between the applicant (Exhibitor) and his/her employees and the Association of TeleServices International, the show sponsor. exhibits that may be objectionable or to order the removal of any portion of an exhibit which in the judgment of ATSI is detrimental to or distracts from the general order of the exhibits. If Exhibitor wishes to have music at his space, the Exhibitor must obtain a music license to do so. 2. Exhibit Space Description: Packages include one 6' table, two chairs, an ID sign, and one representative name badge. Up to two additional Exhibitor representatives may register at $599 per person to attend. No walls, partitions, signs, or decorations may be erected which will interfere with the general view down the aisle or with other exhibits. If your pre-contained Exhibit Unit will not fit on your tabletop space you will be required to purchase a second booth or forego use of the oversized Exhibit Unit. As per ATSI Rules, all additional charges incurred including but not limited to electrical or internet services, and shipping are at the Exhibiting Company s expense. 3. Space Assignment: Booth locations will be assigned at the sole discretion of show management. Placement will be made based on receipt of payment in full, extent of sponsorship, order in which contracts were received, electrical needs and, if possible, separation of direct competitors. Management reserves the right to arrange the floor plan as necessary to facilitate a successful traffic flow. 4. Adherence to Schedule: Exhibitor understands that no move-ins or moveouts will be permitted other than in accordance with the schedule set forth in the schedule of events. In the event that ATSI incurs additional expenses as a result of Exhibitor s failure to adhere to the move-in/move-out schedule, Exhibitor agrees to reimburse ATSI for any such additional expenses. It is imperative that tables be properly manned during the posted hours. Booths are subject to modification prior to the Conference to adapt to necessary changes in Conference session times; however, all Exhibitors will receive adequate notice should this be necessary. 5. Exhibit Hours and Disclaimer: Exhibit space must be occupied during all exhibit activities of the Annual Conference as posted. This agreement is for the rental of the exhibit space only. ATSI has not made and does not make any warranty of representation whatsoever, either expressed or implied, including but not limited to (1) the level of attendance at the Annual Conference, (2) the number of meeting attendees who will visit any of the exhibits, or (3) whether any exhibit will be seen by persons having the authority to procure or commit to procure products or services being exhibited. 6. Unoccupied Space: ATSI reserves the right, should any rented tables remain unoccupied after the first hour of the show s opening, to rent or occupy said space. Any person, partnership, or corporation engaging space who shall fail to make payment as herein provided shall thereby and thereupon forfeit all rights in and to the use of assigned space, and ATSI shall have the right to dispose of such space in such a manner as it may consider to its interest without liability on the part of ATSI. 7. Payments and Refunds: The total amount for exhibit space is due upon reserving of space and signing of the contract. In the event an Exhibitor cancels a contract, ATSI must be notified in writing for refunds to be made. There will be an $100.00 administration fee assessed for all cancellations received by May 15, 2016. A 75% refund will be available for cancellations received between May 16 and June 1, 2016. No refunds will be issued for cancellations after June 1, 2016. 8. Food Service: ATSI exhibit package includes tickets for one representative at all social events held during the Conference (with the exception of the Foundation event). 9. Noisy and Obnoxious Equipment: The operation of whistles or any objectionable device will not be allowed. After the show opens, noisy and unsightly displays will not be permitted. ATSI reserves the right to restrict 10. Fire and Safety Regulations: In order to comply with local fire ordinance requirements, all decorative material must be flame resistant. No volatile or flammable fluids, substances or materials of any nature prohibited by city fire regulations or insurance carriers may be used in any booth. All local regulations will be strictly enforced and the exhibitor assumes all responsibility for compliance with such regulations. Fire hose cabinets and fire exits must be left accessible and in full view at all times. Vendor agrees to comply with all Americans With Disabilities Act regulations in the design and set up of the exhibit. 11. Indemnification and Limitation of Liability: Exhibitor shall assume responsibility for damage to the Site and shall indemnify and hold harmless ATSI, its employees, agents, officers, and directors and the Site for all liability ensuing from any cause whatsoever, including accidents or injuries to Exhibitor, its agents or employees. Exhibitor assumes full responsibility for any accident, injury or property damage to any person viewing its exhibit where such accident, injury or property damage is caused by negligence of exhibitor, agents or employees. All exhibit materials, equipment, and property of any kind that may be on licensed premises of the Site shall be the SOLE risk of the Exhibitor. In the event any Exhibitor s property is stolen, lost, destroyed or damaged, no part of such loss or damage is to be charged or borne by ATSI or the Site. In addition, Exhibitor acknowledges that ATSI and the Site do not maintain insurance covering Exhibitor s property and that it is the sole responsibility of Exhibitor to obtain business interruption and property damages insurance covering such losses by Exhibitor. Proof of insurance must be submitted with space agreement. Reasonable care should be exercised to protect all exhibits. 12. Damage to Property: Exhibitors are liable for any damage caused to the building, floor, walls, columns, or to standard booth equipment, or to other Exhibitors property. Exhibitors must not apply paint, lacquer, adhesive, tape, Velcro, or any other coating to building, columns, floors, or to standard booth equipment. 13. Public Policy: Exhibitors are charged with the knowledge of all ordinances and regulations pertaining to taxes, health, fire prevention, customs, and public safety while participating in this show. Compliance with such laws is mandatory for Exhibitors and the responsibility of the Exhibitor. 14. Use of Exhibit Space: Exhibitors shall reflect their company s highest standards of professionalism while maintaining their exhibit space during show hours. No Exhibitor shall assign, sublet, or share exhibit space without the written permission of ATSI. 15. Prizes: We request each Exhibitor donate a gift or gift card to be used as a door prize valued at $50.00 or more (i.e., gift baskets, books, etc.). Door prize drawings will be held at various times during the Conference. Your company will be acknowledged as the provider of the door prize. 16. Force Majeure: In the event of fire, strikes, or other uncontrollable circumstances, ATSI shall determine the amount of exhibit fees to be refunded. 17. Electricity, Internet & Shipping: All electrical, internet & shipping services will be provided through the Hilton Tampa Downtown. Each exhibitor is responsible for the cost of electricity and internet at their booth. The electricity and internet order forms will be posted on the ATSI Conference website, as well as individually sent to each exhibitor with their confirmation letters. Likewise, shipping of exhibit materials is the sole responsibility of the exhibitor, and all appropriate information, instructions and order forms will be posted on the Conference website, as well as individually sent to all exhibitors with their confirmation letters. 7

Exhibitor space agreement ATSI 2016 Annual Conference June 21-23, 2016 Hilton Tampa Downtown Tampa, Florida Company (print as it should appear on signage): Contact Person for Pre-Show Correspondence: r Onsite r Contact Only Address: City/St/Zip: Phone: Fax: Email: Primary Rep (Comp. Reg.): Email: City/St 2nd Rep ($599): Email: City/St 3rd Rep ($599): Email: City/St 4th Rep ($599): Email: City/St 5th Rep ($599): Email: City/St 6th Rep ($599): Email: City/St Exhibitors are encouraged to provide door prizes for the Conference. r We will donate: (Describe prize): EXHIBIT SPACE NEEDED: # of tables requested r $1,000 # of comp tables included with sponsorship r comp # of additional reps r $599 The undersigned (herein called Exhibitor) and the Association of TeleServices International (herein after called ATSI) agree as follows: The rules and regulations of page 7 become binding upon the signing of the contract between the Exhibitor, its agents, our employees and ATSI, the show sponsor. We have thoroughly read the 2016 Exhibitor Prospectus and agree to abide by its terms. We realize no refunds will be made for cancellations after June 1, 2016. Exhibitor agrees to accept relocation should it be necessary for reasons beyond the control of ATSI. This agreement is irrevocable and becomes effective when signed by a representative of ATSI. Please enclose this form with your payment and proof of liability insurance. ATSI Tax ID: 53-0237899. ATSI authorizes Exhibitor, under the terms set forth, to exhibit products, services, and materials applicable to the teleservices profession/call answering industry in the space to be designated by ATSI in the exhibit area of the Hilton Tampa Downtown during the 2016 Annual Conference at the aforementioned site at the fee specified. This contract is not assignable. No prior or present agreements or representations shall be binding upon the parties unless included in this Contract. No modifications or changes in this contract shall be valid or binding upon the parties unless in writing and executed by the party intended to be bound by it. By signing this form, we agree to all terms and conditions on page 7 of this prospectus. Authorized Signature: Print Name: Title: Booth locations will be assigned at the sole discretion of show management. Placement will be made based on date of received contract, electrical needs, and, if possible, direct competitors. Competitors: Product or Service displayed: r Check here if you are disabled or require special services. Attach written description of needs. # of add l reps included with sponsorship r Comp TOTAL AMOUNT ENCLOSED $ Exhibit Fee Includes: 6' table; 2 chairs; a listing of your firm in Coference promotional materials; one (1) full registration for all Conference activities and meals (with the exception of the Educational Foundation Event). THIS DOES NOT INCLUDE ELEC- TRICITY OR INTERNET. Additional representatives from your firm may register at the PAYMENT METHOD r CHECK (Please make check payable to ATSI) TOTAL ENCLOSED: $ (Total fee to be paid at time of submission of this contract.) r CREDIT CARD: r MasterCard r Visa r Am Ex Amount Charged: $ Card Number: Exp. Date: Cardholder Name: Signature: Credit Card Billing Address: r Same as above Address: City/St/Zip: Complete this form and mail with a check or fax with credit card information to: ATSI Headquarters 222 S. Westmonte Dr., Ste. 101 Altamonte Springs, FL 32714 Phone: 407-774-7880 Secure Fax: 407-774-6440 FOR ATSI USE ONLY: Amount Paid: Check/Auth #: Confirmation Mailed: Initialed: Date: 8 10/15

Exhibit hall diagram ATSI 2016 Annual Conference June 21-23, 2016 Hilton Tampa Downtown Tampa, Florida 15 14 13 12 11 16 10 17 9 18 8 19 20 7 21 6 22 5 23 24 1 2 3 4 Exhibit Hall Entrance Highlighted booths are reserved for Platinum sponsors Sponsor/Exhibitor Company: Location: 1st Choice 2nd Choice 3rd Choice Prefer to be near companies: Prefer to be separated from companies: Return this completed form to Sasha Jaquith at ATSI Headquarters. Fax (credit card payments ONLY) to 407-774-6440 or email to sjaquith@kmgnet.com or mail to ATSI, 222 S. Westmonte Dr, #101, Altamonte Springs, FL 32714. For more information, contact Sasha Jaquith, 407-774-7880. Placement will be by following criteria: 1) level of sponsorship; 2) date form received; 3) special requests (avoid companies or near, etc.). 9