DPMS2 McAfee Endpoint Encryption New Installation Contents DPMS2 McAfee Endpoint Encryption New Installation... 1 1. Registering for the Application... 2 2. Downloading the Application... 6 3. Important Checks... 9 4. Installing the application... 9 5. Using Endpoint Encryption for the first time... 14 6. Turning on encryption... 15 Last Update: 18.08.2010 2e2 Jersey Ltd Page 1 of 15
1. Registering for the Application From your desktop open your web browser, such as Internet Explorer: Once your web browsers home page is open (Google used in this example) click into the address bar so that you can overwrite it and type www.dpms2.com and press enter. Last Update: 18.08.2010 2e2 Jersey Ltd Page 2 of 15
On the home page of the DPMS2 website, click on the Try the software button to register a new account: Fill out the first pieces of information on the registration form: Fill out the rest of the fields after scrolling down: Last Update: 18.08.2010 2e2 Jersey Ltd Page 3 of 15
Scroll down to the bottom of the registration page and once you have read through the license agreement click on the Validate button: If you see the following you have been successfully registered on the website, you now need to wait for your email verification which should occur immediately: Last Update: 18.08.2010 2e2 Jersey Ltd Page 4 of 15
Open/Log into your email client (Outlook 2010 used in this example) Look for your new email from no-reply@dpms2.com in your Inbox: Last Update: 18.08.2010 2e2 Jersey Ltd Page 5 of 15
2. Downloading the Application Click on the new email so that you can see the contents: Click on the Click here link in your email to start downloading the software, this will open two new browser windows as shown. The first window (underneath the second window) will contain the download link whereas the second windows (shown in the screenshot below) shows your account being created on our servers: Last Update: 18.08.2010 2e2 Jersey Ltd Page 6 of 15
Click on the window behind to get to the download, click on the yellow bar at the top of your browser in case it has been automatically blocked (which would be fairly normal behaviour): Click on Download File to request the download: Last Update: 18.08.2010 2e2 Jersey Ltd Page 7 of 15
Click on Save to save the install application to your Desktop: Save the file EEPC.exe on your Desktop as shown: The file will now start downloading, the Application is around 4Mb in size: When complete, the file will now be on your Windows Desktop: Last Update: 18.08.2010 2e2 Jersey Ltd Page 8 of 15
3. Important Checks Before you install this product check that you do not have any conflicting applications that modify the way your hard disk operates including: Hard Disk compression. Any other disk encryption HP recovery tools Other drive recovery partitions RAID drive arrays Dual boot systems Non Windows operating systems. Systems without a keyboard If these are present they MUST be removed before proceeding 4. Installing the application Double-click the EEPC.exe to start the installation on your machine, if you are prompted, click Run as shown: The McAfee Endpoint Encryption for PC installation will now progress... this will take approximately 60 seconds to install: Last Update: 18.08.2010 2e2 Jersey Ltd Page 9 of 15
When the installer is complete, choose to restart your computer now and click Finish Your machine will now shut down Last Update: 18.08.2010 2e2 Jersey Ltd Page 10 of 15
.and will reboot as normal back into Windows: When you have logged back into Windows you will have a new system tray icon in the bottom right of your screen that looks like a PC with a padlock on it. Right-click on this icon and choose Show Status The McAfee Endpoint Encryption Client Status window will appear and there should already be a synchronisation occurring which you can see by the Client Status Log updating. If the sync is not running already please click on the Synchronize button so that your machine starts to pull down all of the relevant configuration from our servers, this process can take up to 15 minutes DO NOT reboot your machine at this stage, it is critical that this process completes uninterrupted, but only on the first synchronisation. Subsequent synchronisations should be fine if they happen to be interrupted by a reboot. Last Update: 18.08.2010 2e2 Jersey Ltd Page 11 of 15
The screenshot below shows where the Synchronize button is in case you need to press it: Eventually your Windows screen will lock, this is normal as is indicative of the first synchronisation being complete. Unlock the screen to continue. When the synchronisation has completed you will see Applying cryption changes message it is now safe to reboot your machine: Last Update: 18.08.2010 2e2 Jersey Ltd Page 12 of 15
Reboot your machine again When your machine reboots the McAfee Endpoint Encryption Pre-boot screen will be shown you will now need to authenticate to your machine before Windows will start. In the User name field type in the email address you used to register on the DPMS2 website and in the Password field type the default password of 12345 (without the quotes) Click on OK Last Update: 18.08.2010 2e2 Jersey Ltd Page 13 of 15
5. Using Endpoint Encryption for the first time You will now be immediately promoted to select a new password before continuing onto Windows, select a new password and click on OK Last Update: 18.08.2010 2e2 Jersey Ltd Page 14 of 15
Windows will now boot as normal. The software is now installed and there is nothing further that you need to do, however it must be highlighted that your computer is NOT encrypted at this stage. We purposefully do not encrypt the drive automatically to make it is easier to troubleshoot any issues you may have at the installation stage. 6. Turning on encryption However, we will contact you in approximately one week via email to confirm with you that you are happy with your installation and everything seems to be running smoothly. The email will contain a Yes and No button for you to select to tell us whether to go ahead and encrypt your drive or not. We will not take action until we hear from you. If however you would like us to encrypt your drive in advance of the 7 day notification please feel to log back into the DPMS2 website and click on the Set Encryption button: The encryption process itself is completely transparent and you will not notice it happening. If you are interested however the process looks a little bit like this In our management systems at the back end we can see your machine and we select the Properties of it to change the behaviour: Last Update: 18.08.2010 2e2 Jersey Ltd Page 15 of 15
We select Encryption, then your hard drive (in this example Drive C) then we choose Full encryption and Apply After this has been done the next time your computer automatically synchronises with our servers (which is every 6 hours be default) the new configuration will be picked up and your hard disk will start encrypting straight away. If you like, on your computer you can run another manual Synchronize as before to start this process immediately: Clicking the button Synchronize will start the sync manually; in this screenshot you can see that the synchronisation has completed because of the Applying cryption changes message. After a few seconds the status of the drive will change to In Progress which shows the encryption occurring. --- Procedure Ends --- Last Update: 18.08.2010 2e2 Jersey Ltd Page 16 of 15