Curriculum Vitae and List of Publications Dr. Susan Müller World Vision Center for Social Innovation at EBS Universität für Wirtschaft und Recht Rheingaustraße 1 65375 Oestrich Winkel Germany Phone: +49 157 71 42 53 99 E Mail: Susan.mueller@ebs.edu Habilitandin at the University of St. Gallen DATE AND PLACE OF BIRTH 01/18/1976 in Bühl (Baden), Germany RESEARCH AND TEACHING INTERESTS social entrepreneurship, social innovation, entrepreneurship education, business models EDUCATION 10/2003 02/2009 Doctorate, University of St. Gallen University of St. Gallen, Switzerland Thesis Title: Encouraging Future Entrepreneurs: The Effect of Entrepreneurship Course Characteristics on Entrepreneurial Intention Supervisors: Prof. Thierry Volery, Prof. Chris Steyaert 07/1998 04/2000 Master of Business Administration University of Pittsburgh, Katz Graduate School of Business, USA GPA: 3.9 (max = 4.0) Master of Business Administration University of Applied Sciences Pforzheim, Germany Final Grade: 1.2 (max = 1.0) 09/1995 09/1998 Dipl. Betriebswirtin (BA), Fachrichtung Wirtschaftsinformatik (German equivalent of Bachelor of Business Administration, specialization: Computer Sciences and Business) Berufsakademie Karlsruhe, Germany Final Grade: 1.5 (max = 1.0) 07/1995 Higher School Certificate (Abitur) Wirtschaftsgymnasium Bühl, Baden (Germany) Final Grade: 1.3 (max = 1.0)
WORK EXPERIENCE Since 03/2012 EBS Business School, World Vision Center for Social Innovation Senior Researcher Research foci: social innovation, social entrepreneurship Selected projects Social Innovations in Germany: The three year research project is funded by the Federal Ministry of Education and Research in Germany. Main research questions: What are the main areas in Germany that require social innovations? What are the mechanisms of social innovations? Seniors4Social Change: Development of a program that prepares employees, prior to the beginning of their retirement age (55+), for a self determined career as social entrepreneurs or as employees in social enterprises. A successfully completed feasibility study was financed by the Federal Ministry of Family Affairs, Senior Citizens, Women and Youth. Since 09/2012 University of St. Gallen, Switzerland Part time Lecturer 09/2007 04/2012 University of St. Gallen, Switzerland Senior Research Associate Research foci: entrepreneurship education, entrepreneurial behavior, social entrepreneurship, business models Selected research projects Intervention study for strengthening entrepreneurial competences in secondary education: Applied research project for the Federal Office for Professional Education and Technology in Switzerland The Entrepreneur s Job : Research project in which we used the sociological method of structured observation to investigate the everyday behavior of six entrepreneurs in the start up stage and six entrepreneurs in the growth stage Business Model Innovation: Analysis of four business model innovations. Foci of the study were enabler of business model innovations, methods to develop business model innovations, and the innovation culture. 04/2010 09/2010 University of Hohenheim, Germany Visiting Professor for Entrepreneurship 04/2009 06/2009 Babson College (USA) Visiting Scholar, Scholarship from the Swiss National Science Foundation Focus: Social entrepreneurship education 11/2001 08/2007 rosenbaum nagy unternehmensberatung, Cologne (Germany) Senior Consultant Foci: organization, strategic marketing, business processes Selected consulting projects: Deutsches Rotes Kreuz, Landesverband Hessen: Development of a marketing strategy Bundesverband der kommunalen Senioren und Behinderteneinrichtungen e.v.: Development of an umbrella brand Volunta ggmbh (Tochtergesellschaft des Deutschen Roten Kreuzes in Hessen, Organisation des Freiwilligen Sozialen Jahres): different projects, e.g. process optimization, business plan development Page 2
Generalsekretariat des Deutschen Roten Kreuzes: Analysis of administrative processes M Real Zanders GmbH (manufacturer of fine paper): Target group analysis and segmentation 04/2001 10/2001 Arthur Andersen Business Consulting, Düsseldorf (Germany) Knowledge manager Foci: internal knowledge management for the pharmaceutical, biotech, and healthcare industry 05/2000 03/2001 Bioropa GmbH (Start up), Cologne (Germany) Customer Relationship Manager Foci: key customer management, definition of business processes THIRD PARTY FUNDING I was involved in multiple project acquisitions during the six years I was working in consulting. Also, I was involved in the following third party funding activities in a university context: 2013 Research project Aufstockungsantrag Soziale Innovationen in Deutschland II ( 200.000 EUR). Funding institution: Federal Ministry for Education and Research (BMBF), Project leader: Dr. Hartmut Kopf, head of the World Vision Center for Social Innovation. 2012 Applied research project Machbarkeitsstudie zum Programm Erfahrungsunternehmerinnen und Erfahrungsunternehmer ( 40.000 EUR) Funding institution: Federal Ministry of Family Affairs, Senior Citizens, Women and Youth (BMFSFJ), Project leader: Prof. Dr. Andreas Heinecke 2009 Scholarship as a Visiting Researcher at Babson College Funding institution: Swiss National Science Foundation, own responsibility 2009 Applied research project on Business Model Innovation ( 30.000 CHF) Funding institution: Ernst & Young, Project leader: Prof. Thierry Volery 2009 Applied research project on entrepreneurship education ( 200.000 CHF) Funding institution: Federal Office for Professional Education and Technology, Project leader: Prof. Dr. Fritz Oser and Prof. Thierry Volery 2008 Applied research on The Entrepreur`s Job ( 30.000 CHF) Funding institution: Ernst & Young, Project leader: Prof. Thierry Volery AWARD AND SCHOLARSHIP 2013 Upcoming Scholar of the Year 2012 of EBS Business School for the co authored paper What Do Entrepreneurs Actually Do? An Observational Study of Entrepreneurs Everyday Behavior in the Start Up and Growth Stages 2009 Stipend from the Swiss National Science Foundation for a two month research visit at Babson College 2008 Best Paper Award at the Conference IntEnt 2008 Internationalizing Entrepreneurship Education and Training with the contribution: Increasing Entrepreneurial Intention: Effective Entrepreneurship Course Characteristics. Page 3
TEACHING EXPERIENCE Fall 2013 Fall 2012 Summer 2012 Fall 2011 Summer 2011 Spring 2011 Fall 2010 Fall 2010 Fall 2010 Summer 2010 Summer 2010 Fall 2009 Fall 2009 Social Entrepreneurship: High impact Business Models (bachelor s level seminar) University of St. Gallen Social Entrepreneurship: High impact Business Models (bachelor s level seminar) University of St. Gallen Student evaluation: 1.4 (max = 1.0) Summer School for Social Innovators by Intel and EBS Business School European Business School Entrepreneurship (four day course, master s level students) Steinbeis University Berlin Student evaluation: 1.9 (max = 1.0) Replication and Scaling of Social Ventures (one 3 hours session) CEMS Master s in International Management, NOVA School of Business and Economics, Lisbon Start up Basics (one day course, bachelor s and master s level students) Start up Basics (one day course, bachelor s and master s level students) Business Idea Jam (two day course, bachelor s and master s level students) Business Planning (one day seminar for executives) HBM Unternehmerschule der Executive School of Management, Technology and Law, University of St. Gallen Introductory Course in Entrepreneurship (master s level course) University of Hohenheim, Student evaluation: 4.42 (max = 5.0) Social Entrepreneurship (bachelor s level seminar) University of Hohenheim, Student evaluation: 4.59 (max = 5.0) Start up Basics (one day course, bachelor s and master s level students) Business Idea Jam (two day course, bachelor s and master s level students) 2005 2012 Business Idea Jam (one day or two day seminars) Business Idea Jams were organized at various universities: e.g., University of Hohenheim, Zeppelin University, University of Linz, European Business School, Berlin School of Economics, University of St. Gallen 2002 2007 Business Communication (seminars) University of Applied Sciences Cologne Page 4
JOURNAL ARTICLES Volery, T., Mueller, S., and von Siemens, B. Entrepreneur Ambidexterity: A study of Entrepreneurs Behaviours and Competencies in Growth oriented Small and Medium sized Enterprises. International Small Business Journal. Forthcoming. Bergmann, H., Mueller, S., and Schrettle, T. The use of Global Entrepreneurship Monitor Data in Academic Research: A Critical Inventory and Future Potentials. International Journal of Entrepreneurial Venturing. Forthcoming. Tokarski, K.O, Volkmann, C.K., and Mueller, S., 2014. From the guest editors. Special Issue of the International Journal of Entrepreneurial Venturing, 6(1), 1 5. (I was co editor of the special issue) Mueller, S., Chambers, L., and Neck, H, 2013. The Distinctive Skills of Social Entrepreneurs. Journal of Enterprising Culture, 21(3), 301 334. Lorz, M., Mueller, S., and Volery, T., 2013. Entrepreneurship Education: A Systematic Review of Impact Studies and Applied Methodologies. Journal of Enterprising Culture, 21(2), 123 151. Volery, T., Mueller, S., Oser, F., del Rey, N., and Näpflin, C., 2013. The Impact of Entrepreneurship Education on Human Capital at Upper Secondary Level. Journal of Small Business Management, 51(3), 429 446. Loock, M. and Mueller, S., 2012. Talking About a Better Place: How Shai Agassi Is Creating a Mass Market for Electric Vehicles. Journal of Entrepreneurship 21(2), 289 313. Mueller, S., Volery, T., and von Siemens, B, 2012. What Do Entrepreneurs Actually Do? An Observational Study of Entrepreneurs Everyday Behavior in the Start up and Growth Stages. Entrepreneurship Theory & Practice, 36(5), 995 1017. Zeyen, A., Beckmann, M., Mueller, S., Dees, G. J., Khanin, D., Krueger, N., Murphy, P.J., Santos, F., Scarlata, M., Walske, J., and Zacharakis, 2012. Opinion Piece Social Entrepreneurship and Broader Theories: Shedding New Light on the Bigger Picture. Journal of Social Entrepreneurship, 4(1), 88 107. Mueller, S., 2012. The Transformative Power of Social Entrepreneurship. Innovation and Entrepreneurship, 1(9 10), 1 2. Mueller, S., 2011. Increasing Entrepreneurial Intention: Effective Entrepreneurship Course Characteristics. International Journal of Entrepreneurship and Small Business, 13(1), 55 74. Mueller, S., Nazarkina, L, Volkmann, C., and Blank, C., 2011. Social Entrepreneurship Research as a Means of Transformation: A Vision for the Year 2028. Opinion Paper. Journal of Social Entrepreneurship, 2(1), 112 120. Mueller, S. and Volery, T., 2009. Effektive Lehre mit Fallstudien Die Gestaltung des Lernprozesses entscheidet über den Lernerfolg. Das Hochschulwesen, 57(1), pp. 27 34. Mueller, S. and Volery, T., 2008. Fallstudien schreibt man nicht am grünen Tisch. Das Hochschulwesen, 56 (6), pp. 186 191. Mueller, S., 2007. Nah dran an der Praxis: Fallstudien bieten effektives Training von Managementkompetenzen. Das Hochschulwesen, 55(5), pp. 154 160. Page 5
BOOKS AND BOOK CHAPTERS Curriculum Vitae Dr. Susan Müller August 2014 Heinecke, A. and Müller, S. Nach der Karriere ist vor der Karriere. Zur Entwicklung eines Arbeitsmarktes für Senioren. In: Hartmann, M. (ed.) Rekrutierung in einer zukunftsorientierten Arbeitswelt. HR Aufgaben optimal vernetzen. Wiesbaden: Springer Gabler. Forthcoming. Müller, S., Oser, F., Volery, T., and del Rey, N. (2014) Entrepreneurship in der Sekundarstufe II. Bern: hep verlag ag. Kopf, H., Müller, S., Rüede, D., Lurtz, K., and Russo, P. (2014) (Eds.) Soziale Innovationen in Deutschland Von der Idee zur gesellschaftlichen Wirkung. Wiesbaden: Springer. Müller, S., 2014. From "Chalk and Talk" to Starting New Ventures: An Overview of Entrepreneurship Education Programs in Higher Education Institutions. In: S. Weber, F. Oser, F. Achtenhagen, M. Fretschner, and S. Trost (eds.), Becoming an Entrepreneur. Rotterdam/Taipei: Sense Publisher. Voléry, T., Oser, F., Müller, S., Näpflin, C. and del Rey, N., 2014. Can Entrepreneurship Be Taught to Vocational Students? An Intervention Study. In: S. Weber, F. Oser, F. Achtenhagen, M. Fretschner, and S. Trost (eds.), Becoming an Entrepreneur. Rotterdam/Taipei: Sense Publisher. Russo, P. and Mueller, S., 2013. Social Innovation Education. In: T. Osburg, and R. Schmidpeter (eds.), Social Innovation, Springer. Mueller, S., 2012. Business Models in Social Entrepreneurship. In: C. K. Volkmann, K. O. Tokarski, K. Ernst (eds.), Social Entrepreneurship and Social Business An Introduction and Discussion with Case Studies, Wiesbaden: Springer Gabler. Fueglistaller, U., Müller, C., Müller, S., and Volery, T., 2012. Entrepreneurship. Modelle Umsetzungen Perspektiven, 3. Auflage, Wiesbaden: Springer Gabler. REPORTS, DISCUSSION PAPERS, BOOK REVIEWS, MAGAZINE ARTICLES Müller, S., Lurtz, K., Rüede, D., Kopf, H., and Russo, P., 2013. Mechanismen Sozialer Innovationen I: Entstehung, Entwicklung und Verbreitung. Oestrich Winkel: World Vision Center for Social Innovation. Müller, S., Rüede, D., Lurtz, K., Kopf, H., and Russo, P., 2013. Deutschland 2030: Herausforderungen als Chancen für Soziale Innovationen. Oestrich Winkel: World Vision Center for Social Innovation. Lurtz, K., Müller, S., Rüede, D., 2013. Social Innovations: Expert Opinions on the Status Quo and Future Directions. Oestrich Winkel: World Vision Center for Social Innovation. Mueller, S., Volery, T., 2011. Querdenken als Königsdisziplin. io management, 6, 43 47. Mueller, S., 2011. Die Macht der Crowd oder Warum Musiker es auch ohne Dieter Bohlen schaffen können. Social Media Magazin, 2, 24 29. Mueller, S., Volery, T., 2010. Business Model Innovation. Bericht Ernst & Young Agenda Mittelstand. Zürich: Ernst&Young. Mueller, S., 2009. Soziale Marktwirtschaft. Hilfe mit unternehmerischen Mitteln. brand eins, 11 (1), 52 59. Volery, T., Mueller, S., and von Siemens, B., 2009. The Entrepreneur s Job. Bericht Ernst & Young Agenda Mittelstand. Zürich: Ernst&Young. Mueller, S., 2008. Book review: Gründungsmanagement kompakt Von der Idee zum Businessplan. In: Zeitschrift fur KMU und Entrepreneurship, 56, 3, 200 201. Mueller, S., 2007. Book review: Junge Unternehmen Charakteristika, Potenziale, Dynamik. In: Zeitschrift fur KMU und Entrepreneurship, 55, 4, 277 279. Mueller, S., 2005. Normatives Nachhaltigkeits Marketing: Motivlage von Unternehmern sozialökologischer Pionier und Leadunternehmen der Lebensmittelbranche. Discussion Paper TU Munchen, Weihenstephan: Professur für Betriebswirtschaftslehre Brau und Lebensmittelindustrie. Page 6
Mueller, S., 2004. Nachhaltigkeitsmarketing für Wohlfahrtsverbände: Was ein Öko Apfel und eine DRK Mitgliedschaft gemeinsam haben. DRK Magazin, 6. WORK IN PROGRESS Müller, S. Business Idea Jams. Unternehmertum schnuppern. In: Fomin, A. (Ed.) Erhalt der Beschäftigungsfähigkeit für Wissenschaftler an Hochschulen Fit für alternative Berufswege. Universitäts Verlag Webler Mueller, S., Brahm, T. and Neck, H. Social Entrepreneurship Education: How educators can address motives of future social entrepreneurs. Mueller, S. The Potential of Social Entrepreneurship to Rethink Capitalism. Mueller, S. and Lurtz, K. Mechanisms of Value Creation in Social Entrepreneurship. Mueller, S., D'Intino, R.S. What Social Entrepreneurs can Learn from Eleanor Ostrom. Mueller, S. and D'Intino, R.S.; Walske, J., Ehrenhard, M., Newbert, S.L., Robinson, J.A., Santos, F., and Senjem, J.C. What's Holding Back Social Entrepreneurship? Revealing the Impediments of Theoretical Advancement. CASE STUDIES FOR TEACHING ENTREPRENEURSHIP I have written short teaching cases about the following start ups: Doodle, LiberoVision, CoffeeCircle, PizzaBox, ChancenWerk, MyMuesli, CLASEO, Austrianova, Swissbit. ACADEMIC WORKSHOPS AND PRESENTATIONS Mueller, S., D Intino R.S., and Walske, J., 2013. What's Holding Back Social Entrepreneurship? Removing the Impediments to Theoretical Advancement. Workshop at the Academy of Management 2013, Orlando, FL, USA. Mueller, S., Nazarkina, L., and Neck, H., 2012. Distinctive Skills of Social Entrepreneurs: Implications for Social Entrepreneurship Education. Presentation at the 16 th Annual Interdisciplinary Entrepreneurship Conference, Potsdam, Germany. Mueller, S., Beckmann, M., Zeyen, A., and Walske, J., 2012. Social Entrepreneurship: Business Models in the Formal and Informal Economy. Workshop at the Academy of Management 2012, Boston, MA, USA. Lorz, M., Mueller, S. and Volery, T., 2011. Entrepreneurship Education: A Meta Analysis of Impact Studies and Applied Methodologies. Paper presented at G Forum 2011, St. Gallen/Zurich, Switzerland. Mueller, S., Beckmann, M., Santos, F., 2011. Social Entrepreneurship and Broader Theories: Shedding New Light on the Bigger Picture. Workshop at the Academy of Management, San Antonio, Texas, USA. Mueller, S., Volkmann, C., Nazarkina, L., 2010. Social Entrepreneurship: Future Directions in Education and Research. Workshop at the Academy of Management, Montréal, Canada. Mueller, S. and Neck, H., 2010. Generation Impact: Student Preferences to Start Social or Traditional Ventures, United States Association for Small Business Entrepreneurship (USASBE), Nashville, TN, USA. Bergmann, H., Mueller, S., Schrettle, T., 2009. Stairway to Heaven or Highway to Hell? The Use of Global Entrepreneurship Monitor Data in Academic Research, Babson College Entrepreneurship Research Conference (BCERC), Babson Park, Massachusetts, USA. Page 7
Bergmann, H., Mueller, S., Schrettle, T., 2009. Stairway to Heaven or Highway to Hell? The Use of Global Entrepreneurship Monitor Data in Academic Research, IV International Workshop of Research based on GEM, Cadiz, Spain. Mueller, S., 2008. Effectiveness of Entrepreneurship Education, G Forum Konferenz, Dortmund, Germany. Mueller, S., 2008. Increasing Entrepreneurial Intention: Effective Entrepreneurship Course Characteristics, Internationalizing Entrepreneurship Education and Training (IntEnt), Oxford, Ohio, USA. Volery, T. and Mueller, S., 2006. A Conceptual Framework for Testing the Effectiveness of Entrepreneurship Education Programs towards Entrepreneurial Intention, Rencontres St. Gall, St. Gallen, Switzerland. INITIATIVES TO ENCOURAGE ENTREPRENEURIAL ACTIVITIES Since 2003. Organization of Business Idea Jams, a private initiative to stimulate people to develop own business ideas. SERVICE TO ACADEMIC COMMUNITY Served as a guest reviewer for Academy of Management Learning and Education, Small Business Economics, and Journal of Cleaner Production. EDUCATION IN ACADEMIC INSTRUCTION 05/2011 Certified Teacher for Entrepreneurship: Seminar offered by the Network for Teaching Entrepreneurship (NFTE) 07/2008 Teaching with Cases 3 day workshop organized through the European Case Clearing House, lecturer: James A. Erskine (Richard Ivey School of Business) 07/2007 Writing Cases 2 day workshop organized through the European Case Clearing House, lecturers: Michiel R. Leenders (Richard Ivey School of Business) & Louise A. Mauffette Leenders INTERNSHIPS & PRACTICAL TERMS 02/1999 05/1999 MERCK Thailand Ltd., Bangkok (Thailand) / Internship Project Manager Developed database marketing strategy 06/1996 09/1996 SoftQuad, Toronto (Canada) / Internship Marketing department staff Prepared review guide for HTML tool for key customers 09/1995 09/1998 SEW Eurodrive, Bruchsal (Germany) / Practical Training Trainee, Business and Computer Studies (during the practical terms while studying at the Berufsakademie Karlsruhe) CITIZENSHIP AND LANGUAGES Citizenship: Languages: German English fluent; basic French Page 8