MANAGER OF HUMAN RESOURCES CORPORATE SERVICES GENERAL PURPOSE The Manager of Human Resources is responsible for the overall management and support provided through the County s Human Resources unit. The Manager will plan, coordinate, direct, and design strategic and organizational human resource priorities and initiatives. As an integral member of the leadership team, the Manager will have an understanding of the operations overall, will work effectively and collaboratively with all levels of the organization and will be committed to the value, integrity and wellness of the organization. All staff must respect the organization s mission, vision and values, and work to further its priorities. SUPERVISION RECEIVED Works under the supervision of the Director of Corporate Services/Treasurer. SUPERVISION EXERCISED The Manager of Human Resources direct reports include: Occupational Health Nurse, Human Resource Generalist CORE COMPETENCIES 1. Demonstrates the core Corporate competencies: Professionalism and Integrity; Commitment and Perseverance; Client service orientation 2. Demonstrates the core Department competencies: Accuracy and Thoroughness; Team work; Communications 3. Demonstrates the core Position competencies: See attached for Job Description Competencies KEY RESPONSIBILITIES AND ROLE EXPECTATIONS Performs the responsibilities of the position within the legislative and regulatory standards set out in the applicable Federal, Provincial and Municipal statutes. Performs the responsibilities of the position consistent with the Operational policies of the County. Provides supervision and leadership to Occupational Health Nurse and Human Resources Generalist; establishes objectives and evaluates performance of staff; monitors results and provides coaching, training and development opportunities as needed. HR-02-07 Employee Job Descriptions Page 1 of 3
Manages the collective bargaining process for the County for three collective agreements, delivering on the organization's bargaining mandate and providing expert advice to Council and senior staff on related matters. Ensures accuracy of HRMS system and employs technology for continuous improvement to increase efficiency and effectiveness of employee records management and management reports. Ensures human resource operational needs and programs align with strategic planning in collaboration with the Senior Leadership Team as per needs of the Corporation and nurtures a work environment that is inclusive, respectful and motivating for staff. Responsible for ensuring a "best practices" approach to health and safety throughout the corporation. Develops, implements and updates Human Resources policies and procedures, ensuring the Corporation is in compliance with all legislated requirements, such as the Employment Standards Act, the Occupational Health & Safety Act, Labour Relations Act, etc. Provides counsel and advice to managers and supervisors on employee issues such as discipline and terminations and maintains ongoing awareness and knowledge of provincial trends in labour relations for all bargaining groups Provides support to the development of, and monitors the Human resource component of the Corporate Services budget and provides input to the Human resource components of other departmental budgets. Develops and implements benchmarking, market reviews, and performance measures to increase timeliness, efficiency, and effectiveness of service delivery. Monitors and reports regularly on performance metrics for the division. Protects own health and health of others by adopting safe work practices, reporting unsafe conditions immediately, and attending all relevant in-services regarding occupational health and safety. Follows all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act. The foregoing description reflects the general duties necessary to describe the principal functions of the job identified and shall not be construed to be all of the work requirements that may be inherent in this classification SKILLS/COMPETENCIES REQUIRED Embraces the core competencies of the organization and department. Graduate of a degree or diploma program specializing in Human Resources, preferably a CHRL designation (formerly CHRP), and three (3) to five (5) years in progressively responsible management and supervisory level human resource HR-02-07 Employee Job Descriptions Page 2 of 3
positions or equivalent combination of education and years of experience in a directly related Human Resources role. Experience working in a union environment. A sound knowledge of all legislation and regulations pertinent to human resources in Ontario, such as the Employment Standards Act, the Occupational Health & Safety Act, Labour Relations Act, etc. Proficient computer literacy skills with Microsoft Office Suite. Ability to work independently and effectively under the pressure of deadlines. Excellent interpersonal, organizational, analytical, problem-solving skills along with ability to think and act strategically Effective oral and written communications skills in all media and the ability to express ideas clearly and concisely with ease and confidence while representing the County in a professional, consistent and positive manner. Demonstrated ability to identify sensitive matters and adhere to confidentiality while exhibiting discretion and good judgment. Demonstrated ability to be a team player who is able to establish and maintain effective working relationships with fellow employees, ratepayers and the general public. Ability to act proactively and exhibit strong organizational skills and the capacity to multi-task in a fast paced environment responding with flexibility to changing priorities. Must hold a valid Class G driver s license. COMPENSATION A six (6) month probationary period Remuneration at Band F of the Non-Union Grid Incumbent Supervisor Chief Administrative Officer Approved: HR-02-07 Employee Job Descriptions Page 3 of 3
Job Description Competencies Position: Manager of Human Resources Position Technical Skills 1 Written Advanced Demonstrated, effective writing skills, including grammar and spelling. reports concise; recommendations well thought 2 Verbal Advanced demonstrated verbal skills, including presentations and meeting presence 3. Numeracy Intermediate able to quickly and accurately complete mental math problems understand and develop metrics, ratios analyzes trends 4 Accounting Base an understanding of basic accounting principles, practices 5 Basic Office Software Intermediate a solid understanding of basic office software functionality and application 6 Excel Intermediate proficiency including functions, formatting, graphing, data gathering and analysis Management 1. Financial Acumen Base an understanding of and comfort with financials a general understanding of the nature of financial and management accounting and their relationship to the organization or business and their relevance to the work of HR within the context of the organization understands the nature and meaning of various accounting reports (i.e., balance sheets, cash flow statements and other critical reports in the County) able to translate that understanding into metrics and accountability frameworks that improve overall organizational performance able to confidently speak the language of business in public or private sectors. 2 Compensation Management - Advanced a sound understanding of the objectives of compensation, understand the process and techniques of wage and salary determination, issues and problems in incentive systems, benefits and services as well as the management of these programs research and presentation of compensation options and communications 3 Recruitment and Selection - Advanced ability to structure a reliable and valid selection process Understanding of the current issues and procedures being used by municipalities when dealing with recruitment Development of recruitment strategies, applying a sound understanding of legal considerations, standards, screening testing, and the impact of good cultural fit Page 1
Job Description Competencies Position: Manager of Human Resources Management (cont d.) 4 Occ. Health, Safety and Attendance- Intermediate a sound knowledge of the legislation, current issues and related considerations ability to address all issues to the satisfaction of all stakeholders to comply with all legal requirements. demonstrated ability to lead organizational health and safety culture ability to prepare standard metrics to support activity 5 Training and Development - Advanced ability to undertake training needs analysis, interventions, the ability to design and evaluate training programs, basic theories and principles of learning, a knowledge of the different types and teaching methodologies, costing of programs and ability to evaluate the "value add" impact to the organization 6 Staff Management- Intermediate being an organizational leader, including unionized and non-unionized staff has the respect of direct reports 7 Time Management & Forward Thinking - Advanced anticipates the interaction of work plan deadlines and other commitments in the context of future events, ongoing daily workflow interruptions and the impact on the timelines of colleagues ensures that resources for all planned and new deadlines can be allocated prior to making new commitments does the incumbent ensure that the resources for all planned and new deadlines can be allocated in a consistent manner and with respect for the interaction with the time requirements from others Leadership Skills 1 HR Leadership - Advanced demonstrate value added initiatives to the success of the organization based on a body of work and knowledge examples of leveraging people for competitive advantage 2 Strategic HR Planning - Advanced application of a sound understanding of the personnel planning process a demonstrated ability to apply the quantitative and qualitative techniques used in forecasting people requirements, solutions to shortages and/or surpluses leading role in development of HR strategic planning 3 Organizational behaviour - Advanced ability to apply a solid understanding of the role of the individual and group behaviour within the workplace (i.e., work and work life balance, understanding the influence of external factors and its implication (impact) on the mood of various stakeholders develop and implement employee labour relations initiatives that improve organizational climate 4 Labour Relations - Advanced Ability to apply sound knowledge of the economic, legal, political and social aspects of labour relations, employment law, collective bargaining, grievances, arbitration, strikes as well as the rights of management and the union Understanding and application of external trends and developing strategies in labour relations not only in the municipal but in the private sector. Ability to provide metrics to evaluate culture changes, reduced grievances and improved employee engagement Page 2