IDC Enterprise Mobility: Platforms and Software Survey Summary John Jackson
Average # of Apps Mobilized % Respondents Indicating Pilots, <>3 Apps 2015 Results Point to an Enterprise Appification Inflection Point 7 US Large Enterprise App Mobilization Trends (N=302, 248, 508) 60% 6 5.8 50% 5 40% 4 3.5 3.6 30% Average # of Apps Mobilized Pilots 3 >3 apps mobilized 2 20% <3 apps mobilized 1 10% 0 2013 2014 2015 0% Source: IDC 2013-15 Mobile Enterprise Software Survey IDC Visit us at IDC.com and follow us on Twitter: @IDC 2
Percent of Respondents Behind the App Inflection: More Apps to More Audiences For those mobile applications that your organization has rolled out, who are you delivering these applications to? 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 78% 88% Business to Employees (internal employees are primary user of the application) 63% 73% Business to Consumer (our customers are the primary user of the application) 41% 56% Business to Business (business partners are primary user of the application) 2014 (N=402) 2015 (N=452) Source: IDC 2014-15 Mobile Enterprise Software Survey IDC Visit us at IDC.com and follow us on Twitter: @IDC 3
25% of IT Budgets and Growing Please indicate the approximate percentage of your organization s annual IT mobility-related budget that will be allocated to the following mobility-related areas. (N=508) Share of IT budget related to mobility Services (e.g. professional services such as systems integration, third party app development) 27.9 Hardware (e.g. smartphones, tablets) 37.6 25% Software (e.g. mobility management software, mobile application licenses) 34.5 Source: IDC 2015 Mobile Enterprise Software Survey IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
Mobile First Apps Closing With Mobilized Apps Please tell us what percentage of the mobile apps your organization has deployed are mobile versions of existing applications (N=452) 43.06 Mobile versions of existing applications 56.94 New applications created specifically for mobile devices (i.e. new apps that did not or do not exist for PC usage) Source: IDC 2015 Mobile Enterprise Software Survey IDC Visit us at IDC.com and follow us on Twitter: @IDC 5
App Dev Platforms: Preference for Complete Solutions Emerging What is your organization s current position with regard to mobile enterprise application development? 32.9% 17.1% 50.0% We primarily use (or plan to use) an end to end mobile platform (client and server side) offering from a single vendor We primarily use (or plan to use) a vendor provided backend (i.e MBaaS or on-premise solution) and another vendor's cli We primarily connect (or plan to connect) client side mobile applications directly to web services IDC Visit us at IDC.com and follow us on Twitter: @IDC 6
BYO Trend for Backend Connectivity Poised to Continue For Now What approach has your organization taken (or plan to take) towards server-side mobile application development?/plan to take in 12-18 months? (N=508) We bought/will buy a cloud-based vendor provided backend We bought/will buy a vendor provided on-premise backend We built/will build our own custom cloud-based middleware to expose backend services to mobile apps We built/will build our own custom on-premise middleware to expose backend services to mobile apps 0% 10% 20% 30% 40% 50% 60% Percent of Respondents 12-18 months Now IDC Visit us at IDC.com and follow us on Twitter: @IDC 7
MDM/EMM: Still Greenfields in Large Enterprise and Mid-Markets Has your organization implemented mobile device management tools (other than Exchange ActiveSync) to manage and secure mobile devices? (N= 241, 253, 493) We use Exchange ActiveSync plus others for mobile device management 10.6% 23.2% 37.0% We use only Exchange ActiveSync for mobile device management 26.6% 24.3% 19.6% We use mobile device managemenet but we do not use Exchange ActiveSync 28.0% 31.0% 40.2% We do not use any mobile device management 5.5% 10.0% 33.3% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Percent of Respondents 1000+ 100-999 Less than 100 IDC Visit us at IDC.com and follow us on Twitter: @IDC 8
Percent of Respondents Indicating... Average App Failure Rate Holds Steady at 29% Of the mobile apps your organization has deployed in the last 12-18 months, what percentage has failed? (N=508, 236) 60% 50% 40% 39% 52.6% 30% 20% 10% 0% 19% 18% 15.7% 13% 11.6% 8.1% 4% 6.3% 3% 2.8% 0% 1 to24% 25 to 49% 50 to 74% 75 to 99% 100% 2014 2015 IDC Visit us at IDC.com and follow us on Twitter: @IDC 9
Magnitude of Mobilization Challenges Grows Across the Board Which of the following mobile deployment issues has your organization experienced? (N=504, 224) Security/compliance issues Issues in linking mobile platforms to existing backend systems Cost overruns, budget issues Version control issues between mobile OSes, applications, and/or Project scope extended or changed leading up to, or during, the Lack of resources to support projects (IT staff, application Too complicated to install, manage, and support Vendor or provider did not have the necessary expertise to deliver Minimal interest/adoption by mobile workers in the organization Uncertain or negative ROI None of the above 0% 10% 20% 30% 40% 50% 60% 70% Percent of Respondents 2015 2014 Source: IDC 2015 and 2015 Mobile Enterprise Software Surveys IDC Visit us at IDC.com and follow us on Twitter: @IDC 10
Mobility s complex, end-to-end impact Mobility means that all Business processes Constituents (B2 X) Client side environments App lifecycle considerations Provisioning configurations Content types Collaborative resources Back end data repositories Public/private cloud, on prem configurations will need to be addressed With security and manageability throughout With scale on-demand In a way that empowers the line-of-business And don t forget userfriendliness And the ability to add netnew features rapidly and at low cost IDC Visit us at IDC.com and follow us on Twitter: @IDC 11