CLOUD MANAGED SERVICES FRAMEWORK E-BOOK
|
|
- Maria Conley
- 8 years ago
- Views:
Transcription
1 CLOUD MANAGED SERVICES FRAMEWORK E-BOOK
2 TABLE OF CONTENTS 1 Introduction 2 2 Operational Insight 3 3 Cloud Management Process Control 4 4 Infrastructure, Application & Data Security 5 5 Continuous Improvement 6 Page 1
3 INTRODUCTION When organizations deploy IT infrastructure in the cloud, they might start to encounter problems that they are not prepared for. Apps Associates is a leading provider of cloud managed services one of only a few companies with the coveted Managed Services Partner certification from Amazon Web Services (AWS). Our Cloud Managed Services Framework relies on the expertise of our consultants along with automated tools that we developed to deliver cloud management best practices. This ebook explains the delivery methodology of the Apps Associates Cloud Managed Services Framework which includes: Operational Insight Cloud Management Process Control Infrastructure, Application & Data Security Continuous Improvement Page 2
4 OPERATIONAL INSIGHT Cloud Usage Analytics Apps Associates collects critical cloud cost and usage data for each cloud instance and uses it to analyze, forecast, and optimize costs across your entire cloud portfolio Reporting Dashboards We make it easy for you to access data, visualize it in interactive dashboard reports, and deliver information and analytics across the enterprise Invoicing with Detailed Cost Center Chargebacks We help you to achieve greater efficiency by tracking and measuring your IT expenses by business unit. This enables you to charge each group accordingly Page 3
5 CLOUD MANAGEMENT PROCESS CONTROL Monitoring We continuously monitor your entire infrastructure environment, identify issues for resolution with real-time alerts, and keep your applications up and running 24x7 Automation We will configure and roll out complex systems and provision the resources your business needs at any given moment by bringing servers and storage online or offline as demand dictates Ticketing & Problem Resolution We enable you to track problems and prioritize support requests according to the impact of each issue on the business, optimizing the use of your IT resources Event Management Easily identify, track, and manage incidents, including the resulting actions needed to resolve them Knowledge Management We have created a best practices and problem resolution library so that it is easy to find and apply a fix to any issues that may arise Page 4
6 INFRASTRUCTURE, APPLICATION & DATA SECURITY Identity Management Manage and secure user identities in the cloud, and empower your organization with secure access to your cloud and company apps Single Sign On Give your users one-click access to all their web applications in the cloud Intrusion Detection & Prevention We constantly monitor your environment, detect and prevent intrusion attempts, and identify potential threats to your data Perimeter Assessment Apps Associates conducts security assessments of your network infrastructure and web applications, identify any perimeter vulnerabilities, and block them before problems can arise. Page 5
7 CONTINUOUS IMPROVEMENT Best Practices Library Our Best Practices Library is a continually growing resource repository with the latest information about best practices, problem resolution and innovations that enhance our delivery methodology Documentation Our step-by-step documentation process delivers technically complex information in a clear, concise, and usable format Training Our advanced training methodology helps your staff to enhance existing skills, acquire new skills and enhance overall performance Innovation We are constantly innovating to improve our cloud managed services and enhancing your cloud infrastructure with the latest innovations from AWS. Page 6
8 SUMMARY Operational Insight Cloud Management Process Control Infrastructure, Application & Data Security Continuous Improvement Cloud Usage Analytics Monitoring Identity Management Best Practices Library Reporting Dashboards Automation Single Sign On Documentation Invoicing with Detailed Ticketing and Problem Intrusion Detection & Cost Center Chargebacks Resolution Prevention Training Event Management Perimeter Assessment Innovation Knowledge Management Page 7
9 ABOUT APPS ASSOCIATES Founded in 2002, Apps Associates is a global provider of business and technology consulting services that partners with companies to help them maximize the value from their IT investments. Services range from new technology deployments to 24x7 global support services with practices in BI, ERP, CRM, Integration, Cloud Services, Infrastructure, Testing Services and Custom Development. North America (HQ) Asia Europe Middle East Page 8
4 steps to monitoring team performance to accelerate sales and improve customer satisfaction
CRM Expert Advisor White Paper 4 steps to monitoring team performance to accelerate sales and improve customer satisfaction As a strategic business initiative, customer relationship management (CRM) software
More informationCRM for Customer Service and Support
CRM for Customer Service and Support Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it s
More informationsetup and provide drill-down capabilities to view further details on metrics and dynamic updates for a real-time view of your business conditions.
Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,
More informationCopyright 11/1/2010 BMC Software, Inc 1
Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE
More informationCRM for Business Intelligence
CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015
More informationMaximizer CRM Group Edition
Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together
More informationCloud Services Catalog with Epsilon
Cloud Services Catalog with Epsilon Modern IT enterprises face several challenges while building a service catalog for their data center. Provisioning with a cloud management platform solves some of these
More informationPersonalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards
Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,
More informationMaximizer CRM Enterprise Edition
Maximizer CRM Enterprise Innovative and sophisticated CRM for medium to large organisations Today s demanding medium to largesized businesses are challenged with competing in a fierce market against tough
More informationZATAR ENTERPRISE CLOUD PRINT Zatar Enterprise Cloud Print is a service that connects your Zebra printer to the web.
1 ZATAR ENTERPRISE CLOUD PRINT Zatar Enterprise Cloud Print is a service that connects your Zebra printer to the web. 4 CLOUD PRINTING APPLICATION Zatar is an Internet of Things platform that enables machine
More informationSolution Overview. Optimizing Customer Care Processes Using Operational Intelligence
Solution Overview > Optimizing Customer Care Processes Using Operational Intelligence 1 Table of Contents 1 Executive Overview 2 Establishing Visibility Into Customer Care Processes 3 Insightful Analysis
More informationPersonalised view of metrics for an instant snapshot of your business. Wizard-Driven Dashboards
Workflow Automation Build a competitive advantage with automated processes and increased business visibility While the competition struggles with manual processes, queries and reports on customer interactions,
More informationBuilding Success on Acquia Cloud:
Building Success on Acquia Cloud: 10 Layers of PaaS TECHNICAL Guide Table of Contents Executive Summary.... 3 Introducing the 10 Layers of PaaS... 4 The Foundation: Five Layers of PaaS Infrastructure...
More informationHow To Use A Cloud Based Crom Live Solution
Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,
More informationCRM for Customer Service and Support
OV E RV I E W CRM for Customer Service and Support MAXIMIZER CRM Published By Maximize satisfaction. Drive repeat business Servicing customers effectively is a key component in growing your business through
More informationVulnerability Management
Vulnerability Management Buyer s Guide Buyer s Guide 01 Introduction 02 Key Components 03 Other Considerations About Rapid7 01 INTRODUCTION Exploiting weaknesses in browsers, operating systems and other
More informationManage and Control Access Risk and Assess Its Financial Impact
SAP Brief Extensions SAP Access Violation Management by Greenlight Objectives Manage and Control Access Risk and Assess Its Financial Impact Make access control decisions based on business impact Make
More informationSAP's Strategy and Roadmap for Cloud for Marketing How Customers Benefit from Adopting Cloud to Empower the Modern Marketer
SAP's Strategy and Roadmap for Cloud for Marketing How Customers Benefit from Adopting Cloud to Empower the Modern Marketer Oliver Conze, Global VP Product Management, SAP June 3, 2014 @oliverconze Legal
More informationAternity Mobile Wrapper. Overview and Use Cases
Aternity Mobile Wrapper Overview and Use Cases Aternity Mobile Wrapper enables enterprises to instrument apps for diagnostics and user interactions no developer required! Assuring mobile workforce productivity
More informationCustomer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012
What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration
More informationYour relationships. Your information. Your CRM.
Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. In short, this means CRM without compromise. Your processes for identifying prospects, acquiring customers,
More informationCloud and Data Center Security
solution brief Trend Micro Cloud and Data Center Security Secure virtual, cloud, physical, and hybrid environments easily and effectively introduction As you take advantage of the operational and economic
More informationMicrosoft Private Cloud
Microsoft Private Cloud Lorenz Wolf, Solution Specialist Datacenter, Microsoft SoftwareOne @ Au Premier Zürich - 22.03.2011 What is PRIVATE CLOUD Private Public Public Cloud Private Cloud shared resources.
More informationIntroduction to Sage ERP X3 v7
v7 1 2 3 4 5 6 7 Usability Mobility Control Intelligence Responsiveness Profitability Expansion Intuitive design, Web user interface Mobile access from any device Comprehensive functionality, end-to-end
More informationSoftware defined networking. Your path to an agile hybrid cloud network
Software defined networking Your path to an agile hybrid cloud network Is your enterprise network ready for the latest business and consumer trends? Cloud How easily can your users connect to cloud resources?
More informationHP and the Intelligent Service Desk (SPM Product Updates) March 6, 2014
Copyright 2014 Vivit Worldwide HP and the Intelligent Service Desk (SPM Product Updates) March 6, 2014 Brought to you by Copyright 2014 Vivit Worldwide Hosted by Laura Walker Vivit Director HP Service
More informationCRM for Business Intelligence
DATA SHEET CRM for Business Intelligence MAXIMIZER CRM Published By Real-time visibility into your business Strategize effectively and make informed business decisions with timely, accurate insight into
More informationTrend Micro. Secure virtual, cloud, physical, and hybrid environments easily and effectively INTRODUCTION
SOLUTION BRIEF Trend Micro CLOUD AND DATA CENTER SECURITY Secure virtual, cloud, physical, and hybrid environments easily and effectively INTRODUCTION As you take advantage of the operational and economic
More information2015 Analyst and Advisor Summit. Advanced Data Analytics Dr. Rod Fontecilla Vice President, Application Services, Chief Data Scientist
2015 Analyst and Advisor Summit Advanced Data Analytics Dr. Rod Fontecilla Vice President, Application Services, Chief Data Scientist Agenda Key Facts Offerings and Capabilities Case Studies When to Engage
More informationCA Service Accounting
SOLUTION BRIEF: CA SERVICE ACCOUNTING CA Service Accounting CA Service Accounting is an IT financial management system that provides you with the financial transparency and analysis needed to effectively
More informationOracle Fusion Project Portfolio Management CLOUD SERVICE. The New Standard for Project Portfolio Management
Oracle Fusion Project Portfolio Management CLOUD SERVICE The New Standard for Project Portfolio Management Key Features. Complete History tracking End-to-end enterprise PPM for a single source of project
More informationMonitoring and Operating a Private Cloud MOC 20246
Monitoring and Operating a Private Cloud MOC 20246 Course Outline Module 1: Introduction to the Cloud Model This module explains the key business and technical requirements behind choosing a cloud model
More informationPredictive Analytics
Predictive Analytics How many of you used predictive today? 2015 SAP SE. All rights reserved. 2 2015 SAP SE. All rights reserved. 3 How can you apply predictive to your business? Predictive Analytics is
More informationA TECHNICAL WHITE PAPER ATTUNITY VISIBILITY
A TECHNICAL WHITE PAPER ATTUNITY VISIBILITY Analytics for Enterprise Data Warehouse Management and Optimization Executive Summary Successful enterprise data management is an important initiative for growing
More informationSAP IT Infrastructure Management. Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com
SAP IT Infrastructure Management Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com Challenges in managing heterogeneous IT environments Determine the value that IT contributes to the business
More informationCRM. Best Practice Webinar. Next generation CRM for enhanced customer journeys: from leads to loyalty
CRM Best Practice Webinar Next generation CRM for enhanced customer journeys: from leads to loyalty Featured guest speaker Leslie Ament SVP Research and Principal Analyst at Hypatia Research Group and
More informationCustomer Success Platform Buyer s Guide
Customer Success Platform Buyer s Guide Table of Contents Customer Success Platform Overview 3 Getting Started 4 Making the case 4 Priorities and problems 5 Key Components of a Successful Customer Success
More informationBMC Service Assurance. Proactive Availability and Performance Management Capacity Optimization
BMC Service Assurance Proactive Availability and Performance Management Capacity Optimization BSM enables cross-it workflow Proactive Operations Initiatives Incident Management Proactive Operations REQUEST
More informationPlant Software in the Cloud Fact vs. Myth
Plant Software in the Cloud Fact vs. Myth Andy Chatha President ARC Advisory Group AChatha@ARCweb.com Manufacturing Performance Improvement Levers Systems People Processes Information Things 2 Transformational
More informationNICE MULTI-CHANNEL INTERACTION ANALYTICS
NICE MULTI-CHANNEL INTERACTION ANALYTICS Revealing Customer Intent in Contact Center Communications CUSTOMER INTERACTIONS: The LIVE Voice of the Customer Every day, customer service departments handle
More informationVULNERABILITY MANAGEMENT
Vulnerability Management (VM) software differ in the richness of reporting, and the capabilities for application and security configuration assessment. Companies must consider how a VM technology will
More informationAVANTGARD RECEIVABLES GETPAID Enterprise Edition
AVANTGARD RECEIVABLES GETPAID Enterprise Edition Comprehensive Order-to-Cash Management AvantGard Receivables GETPAID drives automation, workflow and collaboration across the order-to-cash cycle, with
More informationThe SAP Business One Mobile Application for iphone and ipad. August 2011
The SAP Business One Mobile Application for iphone and ipad August 2011 This mobile application allows you to interact anytime and anywhere with the integrated business management application for small
More informationEmpowering intelligent utility networks with visibility and control
IBM Software Energy and Utilities Thought Leadership White Paper Empowering intelligent utility networks with visibility and control IBM Intelligent Metering Network Management software solution 2 Empowering
More informationNCTA Cloud Architecture
NCTA Cloud Architecture Course Specifications Course Number: 093019 Course Length: 5 days Course Description Target Student: This course is designed for system administrators who wish to plan, design,
More informationProactive Collections and Dispute Management with SAP Software
SAP Brief SAP ERP Financials SAP Collections and Dispute Management Objectives Proactive Collections and Dispute Management with SAP Software Reducing risk exposure while enhancing cash flow Reducing risk
More informationWeb access for real-time convenience online
All access options Access Maximizer CRM when and where you need it Optimise productivity and increase profitability To work effectively and stay ahead of your competitors in today s demanding business
More informationOverview Application Incident Management. David Birkenbach ALM Solution Management August 2011
Overview Application Incident David Birkenbach ALM Solution August 2011 How the New SAP Solution Manager Supports Business & IT SAP Solution Manager 7.1 provides: Better coverage of the complete customer
More informationEffortless Customer Service with SAP Cloud for Service
SAP Brief SAP CRM SAP Cloud for Service Objectives Effortless Customer Service with SAP Cloud for Service Discerning customers require expert service attention Discerning customers require expert service
More informationAgio Remote Monitoring and Management
Remote Monitoring and Management s Remote Monitoring & Management is a 24x7x365 service in which we proactively manage your infrastructure and IT environment to make sure it s in a healthy state and stays
More informationSelf-Service Data Assurance for BI and Analytics
Corporate Headquarters 300 Concord Road, Suite 200 Billerica, MA 01821 USA (978) 436-8900 trlinfo@trilliumsoftware.com Self-Service Data Assurance for BI and Analytics Europe, Middle East, Africa Theale
More informationATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS
ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS Maximizer CRM is a completely integrated sales, marketing and customer service and support management solution that enables you to attract prospects,
More informationCopyright 2014 Oracle and/or its affiliates. All rights reserved.
How Hitachi Consulting Standardized Globally on Oracle Sales Cloud Chris Buri Vice President & CIO (Hitachi Consulting) Dave Sheridan Vice President, Global Oracle CX Practice Leader (Hitachi Consulting)
More informationIncore Solutions The Core of Your Success
Incore Solutions The Core of Your Success Incore Solutions is Specialized in Application BI Incore Solutions, Our Customer selection Mission Being the best in the realization/ implementation of Application
More informationMS-20246: Monitoring and Operating a Private Cloud
MS-20246: Monitoring and Operating a Private Cloud Description This course describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. This course focuses on how to manage and administer
More informationEcom Infotech. Page 1 of 6
Ecom Infotech Page 1 of 6 Page 2 of 6 IBM Q Radar SIEM Intelligence 1. Security Intelligence and Compliance Analytics Organizations are exposed to a greater volume and variety of threats and compliance
More informationIBM Security QRadar Risk Manager
IBM Security QRadar Risk Manager Proactively manage vulnerabilities and network device configuration to reduce risk, improve compliance Highlights Visualize current and potential network traffic patterns
More informationCourse Outline. Course Details Course code: 20246D Duration: 5 days Starting time: 9am Finishing time: 4.30pm Lunch and refreshments are provided.
20246- and Operating a Private General Description This course describes how to monitor and operate a cloud with Microsoft System Center 2012 R2. This course focuses on how to manage and administer a cloud
More informationMicrosoft Enterprise Project Management (EPM) Solution
Microsoft Enterprise Project Management (EPM) Solution Enterprise Project Management (EPM) Solution Version Comparison The Microsoft Enterprise Project Management (EPM) Solution ensures organizations select
More informationMonitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Name, Title Oracle
Monitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Name, Title Oracle Complete Cloud Lifecycle Management Optimize Plan Meter & Charge Manage Applications and Business
More informationebook THE SURVIVAL GUIDE FOR MIGRATING TO A CLOUD- BASED CRM
ebook THE SURVIVAL GUIDE FOR MIGRATING TO A CLOUD- BASED CRM Table of Contents 03 04 06 08 09 10 12 INTRODUCTION PROJECT KICK-OFF & EFFECTIVE COMMUNICATION TRAIN, TRAIN, AND TRAIN AGAIN SELL THE PRODUCT
More informationRED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES
TECHNOLOGY DETAIL RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES ABSTRACT Do you want to use public clouds like Amazon Web Services (AWS) to flexibly extend your datacenter capacity,
More informationSAP IT Infrastructure Management
SAP IT Infrastructure Management Legal Disclaimer This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined
More informationCityzenith s 5D Smart City platform empowers users with a simple way to make sense of the torrent of data in our cities, corporate
5D Smart City Cityzenith s 5D Smart City platform empowers users with a simple way to make sense of the torrent of data in our cities, corporate campuses, and universities, revolutionizing the way we access,
More informationAnalytics In the Cloud
Analytics In the Cloud 9 th September Presented by: Simon Porter Vice President MidMarket Sales Europe Disruptors are reinventing business processes and leading their industries with digital transformations
More informationDatabricks. A Primer
Databricks A Primer Who is Databricks? Databricks vision is to empower anyone to easily build and deploy advanced analytics solutions. The company was founded by the team who created Apache Spark, a powerful
More informationSolutions to Trust. NEXThink V5 What is New?
Solutions to Trust NEXThink V5 What is New? HIGHLIGHTS What is New? ITSM: IT services analytics in real-time Analytics and product usability Security Analytics for all web & cloud applications Product
More informationMaximizer CRM in Our Cloud
Maximizer CRM in Our Cloud Compare all three editions of Maximizer CRMLive in detail below... Lite Basic Package Options Base cost 30 /User/Month 40 /User/Month 50 /User/Month Data storage 200Mb Included
More informationHow IT Can Help Companies Make Better, Faster Decisions
How IT Can Help Companies Make Better, Faster Decisions How It Can Help Companies Make Better Faster Decisions Of the many different groups that make up a business organization sales, finance, human resources
More informationMcAfee Server Security
Security Secure server workloads with low performance impact and integrated management efficiency. Suppose you had to choose between securing all the servers in your data center physical and virtual or
More informationCloud Security Training Days 3 and 4 Syllabus
November 2012 Intrinsec Security Technologies Cloud Security Training Days 3 and 4 Syllabus A Hands-On Companion Course to Cloud Security Alliance Training. Page 2 To Order Call: 1-855-732-3348 Day 3 Contents
More informationTake the Red Pill: Becoming One with Your Computing Environment using Security Intelligence
Take the Red Pill: Becoming One with Your Computing Environment using Security Intelligence Chris Poulin Security Strategist, IBM Reboot Privacy & Security Conference 2013 1 2012 IBM Corporation Securing
More informationCASE STUDY. Global Airline Empowers Mobile Workforce for SaaS Apps while Reducing Risk
Global Airline Empowers Mobile Workforce for SaaS Apps while Reducing Risk 1 About the Airline Since its founding, this worldwide airline has led the industry in flight technology innovation and flyer
More informationSymantec Protection Center Enterprise 3.0. Release Notes
Symantec Protection Center Enterprise 3.0 Release Notes Symantec Protection Center Enterprise 3.0 Release Notes The software described in this book is furnished under a license agreement and may be used
More informationIBM QRadar as a Service
Government Efficiency through Innovative Reform IBM QRadar as a Service Service Definition Copyright IBM Corporation 2014 Table of Contents IBM Cloud Overview... 2 IBM/Sentinel PaaS... 2 QRadar... 2 Major
More informationPlant Software in the Cloud
Plant Software in the Cloud Fact vs. Myth February 2012 Greg Gorbach Vice President ARC Advisory Group ggorbach@arcweb.com Cloud 2 Manufacturing Performance Improvement Levers Systems People Processes
More informationOrganise Your Business
Organise Your Business Second CRM On Demand Customer Relationships A Functional Introduction Presentation January, 2013 Organise Your Business Second CRM On Demand Customer Relationships Designed for Small
More informationTOP 10 WAYS TO ADDRESS PCI DSS COMPLIANCE. ebook Series
TOP 10 WAYS TO ADDRESS PCI DSS COMPLIANCE ebook Series 2 Headlines have been written, fines have been issued and companies around the world have been challenged to find the resources, time and capital
More informationClient-centered Service Management
Client-centered Service Management For mid-tier organization and MSPs Clientele ITSM delivers a complete ITSM software suite for mid-tier organizations and Managed Service Providers (MSP). Clientele ITSM
More informationAternity Virtual Desktop Monitoring. Complete Visibility Ensures Successful VDI Outcomes
Aternity Virtual Desktop Monitoring Complete Visibility Ensures Successful VDI Outcomes Realizing the Benefits of VDI Requires Illuminating Four Performance Blind Spots Without comprehensive visibility
More informationDisrupting The Market: Predictive Analytics As A Service
Disrupting The Market: Predictive Analytics As A Service 0 Problem 8.7 Billion Connected Devices 1 Growing 25% Annually What Does This Data Tell Us About Sensor Use? 1 Study conducted by Cisco 1 Solution
More informationIBM Security QRadar Risk Manager
IBM Security QRadar Risk Manager Proactively manage vulnerabilities and network device configuration to reduce risk, improve compliance Highlights Collect network security device configuration data to
More informationMinder. simplifying IT. All-in-one solution to monitor Network, Server, Application & Log Data
Minder simplifying IT All-in-one solution to monitor Network, Server, Application & Log Data Simplify the Complexity of Managing Your IT Environment... To help you ensure the availability and performance
More informationAttract Prospects, Win New Customers, Increase Repeat Business. Sales Marketing Customer Service & Support
In today s customer-led economy, sustaining your company s growth stems from: Empowering staff to manage, distribute and access the sales, marketing and service information that makes business move forward.
More informationDETECT AND RESPOND TO THREATS FROM THE DATA CENTER TO THE CLOUD
SOLUTION OVERVIEW: ALERT LOGIC THREAT MANAGER WITH ACTIVEWATCH DETECT AND RESPOND TO THREATS FROM THE DATA CENTER TO THE CLOUD Protecting your infrastructure requires you to detect threats, identify suspicious
More informationPivotal CRM: The Market s Most Innovative CRM Solution
Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: Microsoft Partner of the Year Why Your Business Will Love Pivotal CRM BUSINESS INNOVATION What Is Business Innovation? Business innovation
More informationSession 2: The Business Value of Software License Optimization and ITSM Integration. David Reis, Senior Software Consultant BMC Software
Session 2: The Business Value of Software License Optimization and ITSM Integration David Reis, Senior Software Consultant BMC Software Transforming the Digital Enterprise Benefits of Software License
More informationElegantJ BI. White Paper. Operational Business Intelligence (BI)
ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence
More informationThe Undisputed Guide to Telecom Management Bliss
The Undisputed Guide to Telecom Management Bliss You ve signed a Telecom Management Agreement with vcom Solutions. Now what? This document explains the five key steps to converting to the vcom service
More informationThank you for joining today s technical webinar
Overview of Primavera Unifier & Contract Management Don McNatty, PSP Jonathan McNatty, PSP August 28, 2013 2013 Technical Webinar Series Thank you for joining today s technical webinar Mute all call in
More informationAchieve Economic Synergies by Managing Your Human Capital In The Cloud
Achieve Economic Synergies by Managing Your Human Capital In The Cloud By Orblogic, March 12, 2014 KEY POINTS TO CONSIDER C LOUD S OLUTIONS A RE P RACTICAL AND E ASY TO I MPLEMENT Time to market and rapid
More informationquality of service Screenshots
versasrs HelpDesk quality of service Screenshots versasrs HelpDesk Main Screen Ensures that your internal user issues remain visible until resolved. Prevents problems from falling through the cracks. Send
More informationCautela Labs Cloud Agile. Secured. Threat Management Security Solutions at Work
Cautela Labs Cloud Agile. Secured. Threat Management Security Solutions at Work Security concerns and dangers come both from internal means as well as external. In order to enhance your security posture
More informationFocused Sales Management
Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling
More informationData: To BI or not to BI?
NATIONAL CONFERENCE ON BMS, 30 MAY 2013, HILTON HOTEL Challenges in building a BI and Big data analytics system Data: To BI or not to BI? Iva Valerieva, 1 Marketing & Business Development Manager Who Are
More informationDatabricks. A Primer
Databricks A Primer Who is Databricks? Databricks was founded by the team behind Apache Spark, the most active open source project in the big data ecosystem today. Our mission at Databricks is to dramatically
More informationSafe Harbor Statement
Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment
More informationBETTER BUSINESS FORESIGHT THROUGH SHARPER TECHNOLOGICAL INSIGHT.
www.wipro.com BETTER BUSINESS FORESIGHT THROUGH SHARPER TECHNOLOGICAL INSIGHT. FixOmatic DO BUSINESS BETTER AUTOMATION: THE KEY TO SERVICE INNOVATION Automation has now become one of the top priorities
More information