About Us The Talal Abu-Ghazaleh Cloud (TAG-Cloud) is a member of Talal Abu-Ghazaleh Organization (TAG-Org), the global organization for professional services and education operating out of its 80 offices around the world. TAG-Cloud complements the range of services offered through Talal Abu-Ghazaleh Information Technology International (TAGITI), the ICT consultancy arm of TAG-Org to bring the best of this ever-challenging sector into practical business solutions. 1
Our Objectives Serving a wide customer base with varied cloud services, optimized technology solutions and insightful strategic directions through creative solutions and contemporary technology facilitation. Building and disseminating knowledge of experience and innovation in cloud technology. Assisting businesses to embrace cloud infrastructure and develop a successful strategy that enables them to achieve their business goals based on in-depth analysis of their business requirements and future vision. Success Stories TAG-Cloud Exchange TAG-Cloud s greatest success story was the development of one of the largest private clouds in the region, called the TAG Cloud Exchange. The TAG Cloud Exchange provides around-the-clock cloud services for all of TAG-Org s 81 offices across the globe with ease and smooth implementation. TAG Cloud supports a wide array of applications, running on dedicated hardware designed by our very own cloud consultants. The TAG Cloud Exchange runs on TAG-Org s high speed, dedicated Internet line connecting all its offices throughout the world, without any link to any Internet Service Provider (ISP). Today s milestone is indicative of the Cloud & Infrastructure Systems Team s dedication, and I anticipate that our Cloud will set the benchmark for the Arab world. HE Dr. Talal Abu-Ghazaleh 2
Service Reliability using TAG-ISP The TAG Cloud Exchange is supported by TAG ISP, a dedicated Internet connection linked directly to the Hashem 1 Internet backbone in Jordan without any intermediary. This provides unrestricted, high speed Internet access for all the organizations activities including centralized Internet services, network management, content filtering and network security and reporting functionality for all Internet activity conducted by TAG- Org employees. ASREN The TAG Cloud Exchange provisions private cloud services to the Arab States Research and Education Network (ASREN), an entity dedicated to linking Arab research and educational institutes around the region to a dedicated STM1 155 Mbps capacity link. The centers are then linked to the European, US, and World regional Research and Education Networks (RENs) via ASREN PoP in London. The link allows researchers and educators to access tremendous resources including digital repositories, computing infrastructure, applications and services. Research communities have seamless access away from the highly congested Internet. TAG Cloud consultants have been instrumental in designing and providing a robust cloud infrastructure for services offered to the growing ASREN network. 3
Cloud Computing Consulting Services (CCCS) Our Framework TAG Cloud has adopted a unique three phased approach to provide its Cloud Consulting Services: 1. Analyze This is the most critical element of any cloud implementation. It is imperative to understand the business requirements of clients in order to undertake this phase effectively. It is an enabler of business which needs to be reflected in the implementation of a cloud platform. TAG-Cloud consultants work in close partnership with your business and IT executives to: Understand your business needs for IT services Determine how well current IT is fulfilling these needs and identify gaps Identify what savings and benefits can be realized by the organization Advise on the technology that best suits the needs of the organization 2. Design Once an initial analysis has been done and we have collected the prerequisite information, our consultant will begin to design the cloud platform for your environment. Our consultants will work closely with the various business stakeholders in order to ensure that a comprehensive solution is being developed. This close partnership with the client allows us to develop customized solutions which fully meet your business requirements. This will allows us to: Build a detailed architectural design Advise on service levels Identify staff and training requirements Develop an implementation requirements roadmap 3. Supervise Once the technical architecture is developed and approved, we can work with you through the vendor selection process including: Developing RFP s and initiating the tendering process Analyzing proposals Assisting in vendor selection Supervising the actual implementation to ensure it meets the expected requirements. Our comprehensive, end-to-end Cloud Consulting Services allow us to provide you with a complete, one-stop-shop for cloud consulting, providing you with peace of mind through vendor-neutral, independent consulting advice. 4
Our Services 1. Cloud Strategic Planning TAG-Cloud offers end-to-end cloud computing consulting to transform the way organizations leverage IT. Incorporating the strategic transformation of processes, technologies and capabilities to deliver reduced costs, enhanced efficiency, quick service delivery and improved scalability. TAG-Cloud develops an executable strategy to achieve your cloud vision by: Highlighting business process support and service level requirements for key application workloads, Evaluating the suitability of these applications for migration to the cloud, Determining an optimal cloud model, among several architectural options, for application placement. The establishment of plans and implementation of the right cloud strategy based on clients technical and business objectives 2. Cloud Infrastructure Consulting TAG-Cloud Infrastructure Consulting Services are based on international best practices for all aspects of cloud infrastructure including capacity assessment and planning, security, physical and logical architecture, virtualization and consolidation. Our consultants and architects have many years of experience and are certified with key vendors. TAG- Cloud holds partner status through TAGITI with these organizations, which enables us to deliver the best solution available. 3. Cloud Service Discovery TAG-Cloud Consulting aims to support its clients in finding a cloud solution that fits their business needs and help them understand the options available. These include: a. Infrastructure as a Cloud Service (IaaS): This is a form of cloud computing that provides virtualized computing resources over the Internet. b. Platform as a Cloud Service (PaaS): TAG-Cloud helps clients facilitate the deployment of applications or services without buying and managing the underlying hardware and software and providing hosting capabilities. c. Software as a Cloud Service (SaaS): TAG-Cloud helps its clients build on-demand software through clouds by installing and operating application software in the cloud to meet changing work demand. SaaS allows a business to reduce IT operational costs by outsourcing hardware and software maintenance and support. This enables the business to reallocate IT operations costs away from hardware/software spending and personnel expenses, towards meeting other goals. 4. Hybrid Solutions Consulting TAG-Cloud helps clients find the best hybrid solution in the cloud computing environment by implementing a mix of on-premises, private cloud and public cloud services. By allowing workloads to move between private and public clouds as computing needs and costs change, hybrid solutions gives businesses greater flexibility and more data deployment options. 5. Desktop Virtualization architecture TAG-Cloud helps clients find the best comprehensive desktop environment management system that suits your applications and business needs and this allows for a highly flexible and secure desktop delivery model. Keeping pace with the latest technological developments when using software applications and high-performance cloud computing technologies in various fields especially education provides more flexibility and a variety of options to enhance effectiveness and raise efficiency by increasing productivity. HE Dr. Talal Abu-Ghazaleh 5
Key Benefits Provide the right cloud solution based on the clients needs. Help clients plan, build, and implement the right cloud based on their technical and business objectives. Support clients unique business requirements by creating a service catalogue that combines selfservice and managed services. Explore, compare and advise clients in choosing the type of infrastructure and cloud services to purchase or rent. Help clients manage their entire cloud environment. Help clients identify their cloud management requirements. Help clients improve their overall cloud security. Allow clients to exploit cloud scalability and performance by modernizing their applications. Why TAG Cloud? With unmatched access to the latest global technology innovations, TAG Cloud has established itself as a leader in this ever-challenging field to add value to clients business through a set of technological advancement tools. Equipped with the passion needed to excel and the expertise to make a difference, TAG Cloud embraces the latest innovation armed with the belief that the future is all about technology. Core values Quality and compliance with standards, Excellence in execution and service delivery, Innovative products and services, Technology advancement and contemporary knowledge, Recruitment and development of long-term talents, Your goal-our mission TAG-Cloud Advisory Services optimizes the mix of cloud delivery models and selection of partners for your target application workloads, while ensuring a consistent architecture. You will gain clear insight into the operational and technical considerations and will have a defined path to accomplish your transformation objectives, at a pace that s right for your organization. Need guidance? We know the terrain. 6
Talal Abu-Ghazaleh Organization Offices 80 Offices Worldwide JORDAN (Regional Office) - Head Office (Amman) - Talal Abu-Ghazaleh University (TAGI-UNI) - Talal Abu-Ghazaleh Graduate School of Business (TAG-SB) - Ma an AFAGHNISTAN - Kabul ALGERIA - Algeria BAHRAIN - Manama - Talal Abu-Ghazaleh University College of Business (TAG-UCB) CHINA - Shanghai - Beijing - Hong Kong - Guangzhou CYPRUS - Nicosia EGYPT - Cairo INDIA - New Delhi - Mumbai IRAQ - Baghdad - Erbil KUWAIT - Kuwait LEBANON - Beirut LIBYA - Tripoli MOROCCO - Casablanca OMAN - Muscat - Salalah - Arab Omani Management Training Institute PAKISTAN - Karachi PALESTINE - Gaza - Ramallah QATAR - Doha SAUDI ARABIA - Riyadh - TAGI Higher Training Institute - Khobar - Jeddah - Abha SUDAN - Khartoum SYRIA - Damascus TUNISIA - Tunisia TURKEY - Ankara - Istanbul UNITED ARAB EMIRATES - Abu-Dhabi - Dubai - Ras Al-Khaimah - Al-Ain - Jebel Ali - Um Al-Quwain - Sharjah - Hamriyah - Ajman YEMEN - Sana a IRAN - Tehran NIGERIA - Lagos RUSSIA - Moscow MALTA - San Gwann SWITZERLAND - Geneva - Zurich GERMANY - Dusseldorf BELGIUM - Bruxelles CANADA - Montréal UNITED STATES OF AMERICA - New York - Buffalo UNITED KINGDOM - Edinburgh FRANCE - Paris HUNGARY - Budapest OFFICES UNDER ESTABLISHMENT: NIGERIA - Abuja CANADA - Alberta - Ottawa - Toronto COLOMBIA - Bogotá BRAZIL - Brasília ARGENTINA - Buenos Aires BANGLADESH - Dhaka DJIBOUTI - Djibouti INDONESIA - Jakarta MALAYSIA - Kuala Lumpur SPAIN - Madrid MEXICO - Mexico City KENYA - Nairobi ITALY - Rome CHILE - Santiago SINGAPORE - Singapore 7
TAG-Org Services 1. Talal Abu-Ghazaleh & Co. International (TAG-Audit) Audit and Accounting services 2. Abu-Ghazaleh Intellectual Property TMP Agents Limited (TAG-IP (AGIP)) Registration of trademarks and patents 3. Talal Abu-Ghazaleh International Press and Publishing (TAG-Publish) Providing services and consultations in the field of printing and publishing 4. Talal Abu-Ghazaleh Design and Publishing (TAG-Design) Providing services and consultations in the field of technical design of printing and publishing 5. Abu-Ghazaleh & CO. Consulting (TAG-Consult) Providing technical consultations 6. Talal Abu-Ghazaleh Capital Services (TAG-Capital) Providing financial consultations 7. Valuation Experts Co. (Abu-Ghazaleh Valuation) (TAG-Value) Asset Valuation and Branding Services 8. Talal Abu-Ghazaleh Legal (TAG-Legal) Legal Services 9. Talal Abu-Ghazaleh for Dispute Resolution (TAG-Resolution) Arbitration to settle conflicts in the field of trademarks 10. Abu-Ghazaleh Translation Distribution and Publishing (TAG-Translate) Professional Interpretation and Translation 11. Talal Abu-Ghazaleh University Company (Lebanon) (TAGI-UNI) Providing services of digital education 12. Talal Abu-Ghazaleh Educational Consulting (TAG-Education) Studies and consultations in the field of education 13. Professional Training Consultant Group (TAGI-Train) Organizing, holding and sponsoring training courses, workshops and seminars 15. Arab Omani Training Institute (AOTI-Oman) Organize, hold and sponsor training courses, workshops and seminars 16. TAG Knowledge and Wealth Creation (TAG-Creation) Business Promotion and Wealth Creation 17. Talal Abu-Ghazaleh Cambridge IT Skills Center (AGCA-ITC) IT and Internet Skills Training & Examinations 18. Talal Abu-Ghazaleh Advisory (TAG-Advisors) Management Advisory services, Technology Transfer Project 19. Professional Recruitment Service Experts (TAG-Recruit) Human Resources and Recruitment Services 20. Talal Abu-Ghazaleh Domains (TAG-Domains) Domain Names Registration 21. Talal Abu-Ghazaleh Confucius Institute (TAG-Confucius) Chinese Language 22. Talal Abu-Ghazaleh Tenders (TAG-Tenders) Tenders and Bids 23. Talal Abu-Ghazaleh Chinese Visa Section (TAG-Visa) Chinese Visa Services 24. Talal Abu-Ghazaleh Cloud (TAG-Cloud) Cloud Computing Services 25. Talal Abu-Ghazaleh Knowledge Forum (TAGKF) Event Organizing Service 26. Talal Abu-Ghazaleh International Metric (TAG-Metric) Secure Identification and Testing Center 27. Arab Center for Dispute Resolution (Arab Center (ACDR)) Domain Name Dispute Resolution 28. Talal Abu-Ghazaleh Research Center (TAG-Research) Business and Culture Activity 14. Talal Abu-Ghazaleh Knowledge Forum (TAG-KS) Organizing conferences, seminars and workshops 8