P2 Asset Support System (PASS) New Registration Manual



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P2 Asset Support System (PASS) New Registration Manual Click on Register button on the portal site of P2 Asset Support System (PASS) to go into New Registration site. PASS Portal: http://panasonic.biz/sav/pass_e STEP1/5: Register Your Profile PASS Portal Site E-mail Field The registered e-mail address will be used for login and for communications from Panasonic. No private e-mail address should be registered. Password Field Password has no limitation in the number of characters. English alphabet and Arabic numerals are only acceptable and case sensitive. PROCEDURE: 1. Fill the fields on the Your profile window. 2. Read the member rule carefully and if you agree put a check at Agree. 3. Click on the Register button. 1/6

STEP2/5: Confirmation of your profile Confirm the data on Confirmation of your profile window and click the Register button. Next step is Equipment registration, The registration requires the model number and the serial number of your unit. Please confirm the serial number prior to registration. How to find Serial Number Serial Number is stated on a product label of each unit. Note: Enter Serial number without R character if printed on the label of your equipment. Example1: (AJ-****** Example2: AG-****** B 7 T N A 0 0 8 6 B 7 T S 0 0 0 8 6 Alphabet Numeral Alphabet Numeral Numeral Numeral Alphabet Alphabet 2/6

STEP3/5: Registration of your equipments ) You can register your equipments on this window, please fill the fields and click on the Add button to apply. 1. Select the Country of purchase. 2. Select a Model. 3. Fill information to the remaining fields. * Date format: yyyy/mm/dd 4. Click on the Add button after all the fields are filled. *You can register more units by refraining the procedure 1. to 4. 5. Click on this button when all the units are registered. How to set Country of Purchase 1. Click Select item to open a Country/Area dialog. 2. Choose the country where you purchased and then click on the icon on the country to set. Note: Countries, which are not on the list cannot be registered on this system. How to set Model Number 1. Click Select item to open a Country/Area dialog. 2. Choose the model which you will register and then click on the icon on the model number to set. Note: is a symbol for the model of 5 year warranty repair program applied. 3/6

2) How to Change/Modify or Delete the equipment profiles after registration Functions of the buttons Click icon of each registered model on the equipment table to modify registered information. Clear button Clears all the information displayed or entered on Input fields. Add button Click to add a model to the equipment table. Change button Click to apply any changes (example: after changed Location etc.) Delete button Click to delete an equipment from the equipment table. Operation Example: Change a location of the registered equipment. 1. Click icon which belongs to the equipment you want to change the location (the profile of the unit is displayed on the input fields). 2. Enter the new location to the location field. 3. Click on Change button to apply. 4/6

3) Messages that can be displayed while in registration process. Under inquiry This status might be displayed right after product registration of each equipment. System is now searching the shipping history to confirm. We will inform you the result by email as soon as confirmed. The equipment profile doesn t match the delivery result The equipment profile doesn t match the delivery result. The country of purchase doesn t match with the shipping data in the database. Please check whether the country of purchase, Model number and Serial number you inputted are all correct. If they are all correct, please consult to the dealer. 5/6

STEP4/5: Confirmation of equipment information Please make sure that the information displayed is correct and click on the Register button. STEP5/5: Registration completed Your registration has been completed and Panasonic will be sending the Registration Notice to the registered email address. Please refer to the URL mentioned on the registration notice to log in. Click on OK button to close the window. April 2008, Ver.3.0 6/6