Remote shutdown program for network Install / Users Guide Windows Vista 7 Server 2008 Windows NT4.0 2000 XP Server 2003 Windows 98 Me INR-HF51881e
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Contents 1. Features of RCCMD ADVANCED... 3 1.1. Abstract...3 1.1.1. System Requirements...3 1.1.2. Operation Systems...3 Explanation words...4 1.2. Function...5 1.2.1. Details of function...6 Explanation words...8 2. Install Guide... 9 2.1. Install...9 2.2. Uninstall...13 3. Configuration of RCCMD ADVANCED...15 3.1. Start and Stop...15 3.2. Starting configuration from start menu...16 3.3. Shutdown Mode...16 3.4. Rccmd...18 3.5. Trap...22 3.6. Echo...23 3.7. Program...25 3.7.1. How to write batch file...27 3.8. LogViewer...28 3.8.1. Opening file...29 3.8.2. Closed file...29 3.8.3. Printing...29 3.8.4. Exit...29 3.9. Getting file from remote Rccmd_adv...29 3.9.1. Remote log file...30 3.9.2. Remote configuration file...30 3.10. System log...32 3.10.1. Starting Event Viewer...32 3.11. Setting service...32 3.11.1. SNMP Trap Service...32 3.12. Customized shutdown...35 4. Contents of event...36 5. About Firewall...37 5.1. Using TCP/IP port on RCCMD ADVANCED...37 5.2. Setting of Windows XP standard Firewall....37 6. Troubleshooting...42 6.1. I deleted rccmd_adv.conf...42 6.2. I cannot set "Hibernation shutdown"...42 6.3. If I selected "Hibernation shutdown", this program did not correctly terminate...45 7. About RCCMD ADVANCED...46 2
1. Features of RCCMD ADVANCED 1.1. Abstract In the personal computer to which the power supply is supplied by UPS, a dirty shutdown that the computer data broken from a sudden power failure and a momentary power failure and hardware breaks down can be prevented by using NetpowerView F and the Web/SNMP card communicated with UPS. RCCMD ADVANCED can display the content of the event generation sent from the shutdown and RCCMD ADVANCED of remote PC by way of the network to remote PC as forwarding and a pop up message in the environment like the above-mentioned. Either the following is necessary to use this software. UPS + NetpowerView F UPS (Netpower Protect, GX100, GX200) NetpowerView F (UPS Management software, UPSMAN) Exclusive use RS-232C Cable LAN Cable UPS + Web/SNMP Card UPS (Netpower Protect, J, GX100, GX200) Web/SNMP Card (UPS Management Card) LAN Cable 1.1.1. System Requirements RCCMD ADVANCED used in the following system environments. CPU (Pentium) 200MH or greater RAM 128MB or greater Disk space on HD 100MB or greater 1.1.2. Operation Systems The following OS is supported in RCCMD ADVANCED for Windows. Windows NT 4.0 Windows 2000 Server / Professional Windows XP Professional (without SP / SP1 / SP2) Windows Server 2003 Web Edition with SP1 Windows Server 2003 R2 (Standard Edition / Enterprise Edition) Windows Server 2003 R2 x64 All the above OS are only an English version. 3
Explanation words [UPS Uninterruptible Power Supply ] It is a preliminary power-supply unit that prevents hardware from the computer data's disappearing and breaking down due to a sudden power failure and a momentary power failure. Because the power supply is secured during the fixed time with the battery, data can be preserved between those. [NetpowerView F It is a package that the UPS monitor program etc. that operated the start of UPS by the state watch of the UPS management program that controls UPS (Netpower Protect series, GX100 series, and GX200 series) with PC and UPS and schedules and stops started. [Web/SNMP Card It is UPS management card for the network where can it install in UPS (Netpower Protect series, J series, GX100 series, and GX200 series), the state of UPS be confirmed from Web a browser, and UPS be controlled. [Dirty shutdown] The system is rapidly stopped without stepping on a usual end procedure. For instance, the power supply from the power supply origin of the personal computer is intercepted, and the state when power supply OFF is suddenly done is indicated. For this case, might it become an error, data disappear, and hardware break down occasionally because the state of the file that remains in the memory of OS is not correctly reflected in the hard disk. [Event] The content when UPS causes some changes in managing UPS is indicated. Please refer to [4 Contents of event] for details of the event. UPSMAN It is software to always do UPS and the communication with one of the software being made a package by NetpowerView F, and to control UPS. 4
1.2. Function The function of RCCMD ADVANCED is following. System safety shutdown if received shutdown signal. (RCCMD) The RCCMD transmission origin (Web/SNMP card, UPSMAN, and RCCMD ADVANCED) is regularly checked. (Operation check an upper node) Displays pop up messages by way of the network. Message Echo Doing the system shutdown of remote pc. (RCCMD Echo) The event generation message by the Trap reception is notified by the pop up message. (Receives Trap The generation event is recorded in a local log and the system log. (Logging When the event is generated, the batch file of each event is executed. (Execute program) A configuration file and a local log file of RCCMD ADVANCED can be taken by way of the network. Getting remote files Selection of shutdown method. "Standard shutdown" or "Hibernation shutdown" Shutdown Mode) The terminal that does a role the parent server to transmit Shutdown signal (RCCMD) is said parents used here to the personal computer that installs RCCMD ADVANCED. 5
1.2.1. Details of function RCCMD It keeps always waiting for the reception of Shutdown signal (RCCMD) when the service of RCCMD ADVANCED is begun, and if Shutdown signal (RCCMD) is received, the system is ended safely. Moreover, when Shutdown signal (RCCMD) is received, the system can be shutdown even in the state that the login screen is displayed without logging in Windows. Running check of upper node RCCMD ADVANCED sets Shutdown signal (RCCMD) transmission origin to the setting to be observed, and checks whether the watch object operates at 10 sec cycles. Chiefly, upper node is set to the watch object. It can be set whether to do the display and the shutdown by the pop up message when the communication between the watch and the title node became interrupted and when the movement of the Web/SNMP card and UPSMAN is not confirmed. Message Echo, RCCMD Echo The function named ECHO is provided in RCCMD ADVANCED, and the content of Shutdown signal (RCCMD) and the received Trap message can be transmitted to other terminals by way of the network. The numbers of ECHO that can be set with one RCCMD ADVANCED can respectively be set to Shutdown signal (RCCMD) and the event message to 20. Moreover, the message received with Message ECHO can forward it to other terminals by ECHO. Receives Trap When the permission of the Trap reception is set to turning on, event information on UPS can be received with Trap. To receive Trap, service "SNMP Trap Service" recommends to be installed. After installing service "SNMP Trap Service" receives Trap, it is displayed on the screen early though the Trap reception is possible even if service "SNMP Trap Service" is not installed. Please refer to "3.11.1 SNMP Trap Service" for details of SNMP Trap Service. It doesn't correspond to the Trap reception function in RCCMD ADVANCED for Windows 98. ECHO of the message can be received. 6
Logging When the state of the title node after it is set to the watch object (operation and immovable work) and ECHO are received, the content is left for a local log and the system log. A local log file can do the confirmation and the print by using LogViewer (Or, the example of the text editor: notepad.exe). Please refer to [3.8 ] for details of LogViewer. Please refer to [3.10 for the reference method of the system log. Execute program When the message is received, an external program of each contents of the event of the message can be executed. The setting of an external program can execute two or more external programs for the content of the event of one because it sets it with the batch file. Please refer to [3.7.Program] for details of the edit of the batch file. Getting remote files A configuration file and a local log file can be collected by way of the network in RCCMD ADVANCED. As a result, the setting of RCCMD ADVANCED connected with the network can be confirmed from one PC, and the log file be confirmed. Please refer to [3.9 Getting remote files] for details of the remote file acquisition. Select shutdown mode Operation (Shutdown) executed when shutdown signal (RCCMD) is received can be selected. (Only the Windows version.) After all the applications under the start are canceled in a standard shutdown (default configuration) after shutdown signal (RCCMD) is received, it shifts to the shutdown of the system. It shifts to the state to be able to turn off power after the state is preserved in hibernation shutdown mode on the way of the application under the start after shutdown signal (RCCMD) is received. Please refer to [6.2 I cannot set "Hibernation shutdown"] for details of the stop mode. The end with hibernation might not correspond by the version of OS. 7
Explanation words [RCCMD (Remote Console Command)] RCCMD makes possible that shutdown of more than one server on the same network area. Two or more servers are connected with the output of UPS, and those servers can be shutdown by synchronizing with the output of UPS by executing it as service (demon) by installing RCCMD in each server when each server exists on the same network. [Service] Module to achieve system function automatically started or the function when it differs from usual application, and Windows NT is started. [Local Log] A local log is a log file of RCCMD ADVANCED preserved in the folder in which RCCMD ADVANCED is installed. The file name is "Rccmd_adv_log.txt". [System Log] The recorded event is included in the system log in the system of Windows. For instance, when systems of the driver and service, etc. cannot be read when starting, the event is recorded in the system log. [ECHO] ECHO is to forward the copy of the data received from the network to another server as it is. There are RCCMD ECHO and Message ECHO in RCCMD ADVANCED. The former is said forwarding Shutdown signal (RCCMD) to the server set to receive Shutdown signal (RCCMD). The latter is said the transmission of the content of the event generation to the server set to receive the content of the event generation. [Trap] It is a message voluntarily sent when the event is detected with the equipment in which the SNMP agent is installed. Information in the state of UPS is sent in RCCMD ADVANCED. [SNMP Agent] The machine is operated, and information on the machine is transmitted with Trap by the program with which it provides in a part of network equipment. 8
2. Install Guide Please do not install UPSMAN of RCCMD ADVANCED and NetpowerView F (UPS management program) at the same time. The function to shut down the terminal is provided in UPSMAN of NetpowerView F (UPS management program). 2.1. Install 1. Executes program of rccmd_adv-x.y.ze.exe. X, Y, and Z show the version name. X shows the majors version, Y shows the minor version, and Z shows build version. 2. Started install wizard. Click [Next] button. 9
3. Copying file onto the hard disk. The folder of the name "Rccmd_Adv" is made below, and the preservation place of the file is defrosted to the folder about the current drive. If you want to cancel of installation, click [Cancel] button. 4. Copying file onto the hard disk. Displays the input screen of key-code in RCCMD ADVANCED. The license key has been described to "8.2 RCCMD" of installation instructions on the Web/SNMP card that exists in the packing thing of this product. The key code of RCCMD must be input, and OK must click on a button. Cancel must click on a button when you interrupt the installation. When the key code is not correct, the pop up message in the figure below is displayed. Please click OK, and input it again on the screen of the re-input. Forward this screen might be hidden behind the window, and display and piercingly clicking "Pass check" of the taskbar when nothing is displayed even if it leaves for a while. 10
A correct again a key code is input and OK is clicked. When you input a correct key code, the set tool screen is displayed. 5. A set screen of RCCMD ADVANCED is displayed. Please refer to a detailed explanation of the setting (3. setting of RCCMD ADVANCED). After completing the setting, OK clicks on a button. 11
When Cancel clicks on a button, it is reflected by the default configuration. 6. RCCMD_ADV is installed. 7. The RCCMD_ADV service starts. 8. Finished installation. The installation is completed above. 12
2.2. Uninstall It clicks in order of "Start" "Run ", it is input, "control", and opens the control panel. "Add or Remove Programs" is executed from control panel. "Rccmd_Adv" is selected from Change or Remove Programs", "Change/Remove" button is clicked, and uninstallation is executed. Deletes service from Service Control Manager. The command prompt is displayed, and the deletion of service is displayed. Deletes file of Rccmd_Adv. 13
"YES" is clicked in the above-mentioned dialog box. Please do not click "NO". It enters the state that the file of Rccmd_Adv or less remains with service deleted if "NO" is clicked, and it doesn't operate normally. Deleting files, Deleting shortcuts, Deleting registry. Please complete uninstallation clicking "Close". 14
3. Configuration of RCCMD ADVANCED 3.1. Start and Stop How to start When RCCMD ADVANCED is started, it does according to the following procedures. Starting the command prompt (command.exe). It clicks in order of "Start" "Runs ", it is input, "cmd", and opens the command prompt. It moves to directory in which Rccmd_adv is installed by the following commands. cd rccmd_adv Starting Rccmd_adv daemon by the following commands. rccmd_cnt start How to stop When Rccmd_adv is stopped, it does according to the following procedures. Starting the command prompt (command.exe). It clicks in order of "Start" "Runs ", it is input, "cmd", and opens the command prompt. It moves to directory in which Rccmd_adv is installed by the following commands. cd rccmd_adv Stopping Rccmd_adv daemon by the following commands. rccmd_cnt stop Please start or neither stops nor reactivate RCCMD ADVANCED from the service list. Please go from the above-mentioned command in the start, the stop, and the reactivation of RCCMD ADVANCED. 15
3.2. Starting configuration from start menu How to start of configuration dialog for Rccmd_adv After the installation ends, it clicks in order of "Start" of "All Programs" "Rccmd_Adv" "Configuration Setting". 3.3. Shutdown Mode When Shutdown signal (RCCMD) is received or neither the Web/SNMP card, UPSMAN nor RCCMD ADVANCED respond by the operation check, the method of shutdown the terminal can be selected. Standard shutdown It is a shutdown when shutdown usually. The application under work ends when the shutdown is executed, and the system is shutdown. Hibernation shutdown The application that operated immediately before the shutdown is preserved. When being start next time, it is possible to restart in the state when ending last time. "Standard shutdown" has been selected in default. 16
The environment might not support this function. "Standard shutdown" is compulsorily selected again in that case. Moreover, please refer to [6.2 I cannot set "Hibernation shutdown"] for the setting method in OS that supports dormant. When the file of Microsoft Office is opened through the network, it is not likely to be able to shift to dormant. Please refer to [6.3 If I selected "Hibernation shutdown", this program did not correctly terminate.] for the method of measures. 17
3.4. Rccmd The operation check is set. The cycle when the operation check is done is 10 seconds. "Rccmd" is clicked in "Settings (S)". RCCMD Setting Checking node Whether the upper node connected to the network is checked at 10 cycles of the second can be set. [ON] Port (5769) of the title node (Web/SNMP Card, UPSMAN, Rccmd_adv) after it is set to IP Address to be observed is checked. [OFF] Regular is not checked for Internet Protocol address to be observed. When turning off is selected, the following items become invalid. [Checking node], [Shutdown], [Shutdown Delay(s)], [Shutdown Start], [PopUp Message], [Time(s)]. It is set to turning off in default. Shutdown signal (RCCMD) is received, and shuts down even if the check is put in either. Please stop service "Rccmd_adv" to make it not shut down even if Shutdown signal 18
(RCCMD) is received. Please refer to [3.1 Start and Stop] for details of the stop of service. Target IP Address Please set IP address of the regular check and an upper node. It is set to 127.0.0.1 in default. Only when the watch of the node is made "ON", it becomes effective. Shutdown [Yes] If the agent of the operation check object doesn't operate when the operation check is done to an upper node after it is set by a regular check, the shutdown processing is done. [no] Even if the agent of the operation check object doesn't operate when the operation check is done to an upper node after it is set by a regular check, it doesn't shutdown. Please set it to no when the shutdown signal of RCCMD is received, only the operation check of a upper node is done, and you do not shut down by the operation check. It is set to "No" in default. Only when the watch of the node is made "ON", it becomes effective. Shutdown Delay (S) Please set delay time until the shutdown is executed when judging that the response from an upper node disappeared when the shutdown by the watch of an upper node is effective. Please set a set value for 999 seconds from 60 seconds. It is set to "120 [sec]" in default. Only when the watch of the node is made "ON" And, Shutdown "yes", it becomes effective. 19
Shutdown Start Whether it shutdown when an upper node of the object that does the operation check when starting has stopped, too or it doesn't cost it can be set. It comes to judge an immovable work of a upper node by the operation check at time when a upper node returned the response of the operation check for the first time when setting it to "No". [yes] The shutdown timer is begun when the agent who checks it at the start and the service comeback movement (Service is started and the first time of the operaion check of the Web/SNMP card, UPSMAN, and RCCMD ADVANCED) of PC doesn't operate, and it shuts down after Shutdown Delay. [no] When the agent who checks it at the start and the service comeback movement (Service is started and the first time of the operation check of the Web/SNMP card, UPSMAN, and RCCMD ADVANCED) of PC don't operate, it doesn't shut down. It is set to "No" in default. Please start PC in a safe mode, and set "Shutdown Start" again by "No" again when it shuts down at once even if Shutdown Start is set to "Yes", and PC is started and it is not possible to start. Only when the watch of the node is made "ON "And, Shutdown" yes", it becomes effective. PopUp Message / Time (s) [yes] The event generated when the operation check is done to the watch object set by observing the node is displayed by pop up. [no] Pop up is not displayed to the event generated when the operation check is done to the watch object set by observing the node. Please refer to [3.5 Trap] for the setting of the display of the pop up message of Trap. It is set to "Yes" in default. Time(s)" sets the display time of pop up. When "PopUp Message" is set to 20
"Yes", it is effective. It is set to "60 [sec]" in default. Only when the watch of the node is made "ON "it becomes effective. 21
3.5. Trap The reception setting of SNMP TRAP is done. "Trap" is clicked in "Settings (S)". Trap Setting After receiving Trap by service "SNMP Trap Service" receives it, it is displayed early. We will recommend "SNMP Trap Service" to be installed. Please refer to [3.11.1 SNMP Trap Service]. Received TRAP is private MIB. Please refer to "Web/SNMP Card User's Guide" for details of private MIB. Receive trap [ON] It is informed that Trap is received the user by the pop up message. It is also possible to transmit the message to other Rccmd_adv with "Message ECHO". [OFF] Trap is not received. It is set to "No" in default. 22
Community Name The community name when SNMP Trap receives it is input. The community name of SNMP Trap can be set in the Trap sending origin. It is set to "public" in default. 3.6. Echo It sets it as follows. When you receive Message ECHO When you receive Echo Shutdown signal (RCCMD) It is IP address that does Echo as for Message "Echo" is clicked in "Settings (S)". Echo Setting PopUp Message Trap is set and it is set whether to display the pop up when the reception or Message Echo is received. It is set to "Yes" in default. Time (S) 23
"PopUp Message" is set and time to display the pop up when selecting it in "Yes" is set. It is set to "60" in default. RCCMD ECHO It transmits to the terminal that sets the RCCMD shutdown signal. [Add] Specify IP address that transmits RCCMD. [Add] IP address input to click the addition is registered. [Cancel] Cancel registration. [Remove] IP address that has been selected is deleted. When not selected, it is not possible to click. Message ECHO It transmits to the terminal that sets the Trap Message. [Add] Specify IP address that transmits Message Echo. [Add] IP address input to click the addition is registered. [Cancel] Cancel registration. 24
[Remove] IP address that has been selected is deleted. When not selected, it is not possible to click. The target of Message is only Message received with Trap. PopUp Message displayed by the upper node check is not transmitted with ECHO. 3.7. Program " Program " is clicked in "Settings (S)". 25
Edit batch file When Message ECHO is received, the batch file is executed for the event that puts the check box. The batch file corresponding to the event when Trap is received and the event when Message ECHO is received is executed when changing to the setting that receives Trap. Please right-click on the corresponding event to edit the batch file and click the edit. The check enters when the event that wants to execute the batch file is clicked, and when the event is generated, the batch file is executed. Please refer to "5. The event content details" for details of each event. Edit When the mouse is right-clicked on each event, the edit button is displayed. "Note pad (notepad.exe)" starts from this edit button, and the batch file can be edited. It is not possible to open from RCCMD ADVANCED with the personal computer in which "Note pad (notepad.exe)" is not installed. Please edit it with the installed text editor. 26
3.7.1. How to write batch file In the following examples, it is described that it shuts down when the message of the heavy UPS breakdown is received. 27
3.8. LogViewer LogViewer LogViewer is a log reading tool only for RCCMD ADVANCED. The log can be referred, and be printed with LogViewer. The log file read with LogViewer is a file of the name log file remotely acquired or "Rccmd_adv_log.txt". Only the log to which the semicolon is attached after the date of the log is displayed in "LogViewer". Please open the log file directly with the text editor when you want to know details of the log. How to run It clicks in order of " Start " -> "All Programs" -> "Rccmd_adv" -> "LogViewer". A present log is displayed when running. 28
3.8.1. Opening file It clicks in order of "File(F)" "Open". Among log files acquired in remote PC log file acquisition "the log file name being preserved now is having a look displayed. Open is clicked after the file name that wants to open is clicked, and selected, and it opens. [Open (O)] [Cancel] The log file of RCCMD ADVANCED is opened. "Log File Open" window is shut without opening the set log file. 3.8.2. Closed file The log file that is opening now is closed. 3.8.3. Printing It prints on "Set As Default Printer" with the printer that has been selected now. The setting for the form and the print is fixed as follows. Paper size - A4 Orientation standard (not transverse) It is not possible to print in the environment that the printer is not installed in the personal computer. 3.8.4. Exit LogViewer is ended. 3.9. Getting file from remote Rccmd_adv The configuration file and the log file of RCCMD ADVANCED installed in other PC can be acquired by way of the network. 29
3.9.1. Remote log file It clicks in order of "Start" remote PC". "All Programs" "Rccmd_Adv" "Getting log file of IP address at the acquisition destination is input. [OK] IP address the reference in which RCCMD ADVANCED is installed ahead is input. [Cancel] The remote PC log file acquisition is canceled, and it ends. When "OK" is clicked, the following dialog messages are displayed. When the acquisition of the log succeeds, the following dialog messages are displayed. Please execute LogViewer (reference to the log file) when you see a remote PC log file. The following dialog messages are displayed when failing in the acquisition of the log. 3.9.2. Remote configuration file It clicks in order of "Start" "All Programs" "Rccmd_Adv" "Getting configuration file of remote PC". 30
IP address at the acquisition destination is input. [OK] IP address the reference in which RCCMD ADVANCED is installed ahead is input. [Cancel] The remote configuration file acquisition is canceled, and it ends. When "OK" is clicked, the following dialog messages are displayed. When the acquisition of the file succeeds, the following dialog messages are displayed. The following dialog messages are displayed when failing in the acquisition of the file. 31
3.10. System log 3.10.1. Starting Event Viewer It clicks in order of "Start" "Run ", it is input, "eventvwr", and opens the Event Viewer. It is input to the column of Open (O)", "eventvwr", and OK clicks on a button. The event viewer is started. It clicks in order of "Tree pane" "System". 3.11. Setting service 3.11.1. SNMP Trap Service Installation of SNMP Trap Service It clicks in order of "Start" "Run ", it is input, "control", and opens the control panel. 32
" Add or Remove Programs " is executed from control panel. "Add/Remove Windows Components" button is clicked. "Management and Monitoring Tool" is selected from the component list, and "Details (D)" button is clicked. When the check is put in "Simple network management protocol (SNMP)", and OK clicks on a button, the installation is begun because a detailed screen of management and the monitor tool is displayed. 33
CD of OS used when installing it is needed to add the component. 34
3.12. Customized shutdown When shutting down, shutdown.bat" is executed and OS is ended normally. Changing this "shutdown.bat" can customize the shutdown operation. However, OS is Windows NT Not shutdown.bat" when 4.0 is alone but shutdown_nt.bat" is executed. Windows NT Please edit shutdown_nt.bat" when you customize the shutdown operation by 4.0. OS might not end normally when the description of shutdown.bat" is mistaken. shutdown.bat" is executed by the background (not interactive). The content of shutdown.bat" of default is as follows. 1. echo off 2. rem OS Shutdown Executing Command Call by rccmd_adv.exe 3. rem 4. rem /T:nn = shutdown delay down count [sec] 5. shutdown.exe /L /Y /C /T:10 Because a gray part (line where there is REM" in the head of line) is disregarded, it is not executed. The number in the left of each line is a number added for the explanation. It is not actually described. The command (batch processing) is executed before it shuts down. The command that wants to be executed is added to the second line of shutdown.bat" of default (insertion). Please describe it from it ahead because the command since the third line that does Shutdown. As for the command added, execution should end. Please set the UPS output stop delay time enough when it takes time for processing. Because OS is shutdown after the command added ends, the shutdown of OS is delayed only the execution time of the command. It exemplifies it to the following. 1. echo off 2. REM Record logged in user name to local file. 3. echo %USERNAME% >> loginuser.txt 4. 5. rem OS Shutdown Executing Command Call by rccmd_adv.exe 6. rem 7. rem /T:nn = shutdown delay down count [sec] 8. shutdown.exe /L /Y /C /T:10 35
4. Contents of event File name Event Name Event Description TRAP_1.bat Communication failure Communication to the UPS has been lost. Check cable or network connections, steps to reestablish communication are in progress. TRAP_2.bat UPS overload The UPS has sensed a load greater than 100 percent of its rated capacity. TRAP_3.bat Switching off The management station has turned off the UPS. TRAP_4.bat Communication established Communication with the UPS has been established. TRAP_5.bat Power restored Normal power has been restored to the UPS. TRAP_6.bat On battery The UPS has switched to battery backup power. It transmits until being released every minute. TRAP_7.bat Test started A UPS test was started. TRAP_8.bat Test completed A UPS test is completed. Now a test result should be available in upstest.lasttestresult. TRAP_9.bat Battery Low Battery Low. TRAP_10.bat Shutdown Imminent Server Shutdown imminent. "RCCMD" is transmitted from the Web/SNMP card to server (PC) according to this timing. TRAP_12.bat Abnormal input condition An abnormal condition of input UPS has been detected. TRAP_13.bat Overload Removed The UPS has returned from an overload situation to normal operation. TRAP_14.bat Bad battery An abnormal condition of the UPS batteries has been detected. TRAP_15.bat Bad temperature An abnormal UPS temperature has been detected. TRAP_16.bat Bad temperature Remove The abnormal UPS temperature is back to normal level. TRAP_17.bat Fatal fault A fatal fault in the UPS has been detected. The UPS cannot backup, contact your UPS service team. 36
5. About Firewall It should be a setting that replies permission and the Ping (ICMP) response of the port that RCCMD ADVANCED uses when the Firewall function is effectively set. RCCMD ADVANCED doesn't operate normally when filtered by Firewall. The main function to use the network communication with RCCMD ADVANCED is the following. RCCMD reception function (shutdown operation) RCCMD ECHO function (shutdown signal forwarding) TRAP ECHO function (message transport) Upper node monitoring function (When you observe RCCMD ADVANCED) 5.1. Using TCP/IP port on RCCMD ADVANCED The port that RCCMD ADVANCED uses is as shown in the next table. Please permit all ports in the next table when you use RCCMD ADVANCED. Port Module Description TCP Rccmd_Adv.exe The shutdown signal and the 6003 message are communicated. TCP When made to the upper node watch dumy_upsman.exe 5769 object, it uses it. TCP message.exe The pop up message is displayed. 22355 UDP 162 snmptrap.exe or snmptrapd_d.exe 5.2. Setting of Windows XP standard Firewall. SNMP Trap is received. The following sections describe It introduces the method of the port of setting permission and the ICMP permission in Firewall where the Windows XP SP2 standard is installed. 1. "Control panel" is selected from "Start" menu. 2. The display form of the control panel is switched to "Classic display". 3. Next, "Windows firewall" is selected. 4. Because "Windows firewall" dialog is displayed, the thing that there is no check in "The exception is not permitted" is confirmed. (The check is erased clicking the check box when there is a check.) 37
5. Next, "Exception" tab is clicked, and "Addition of the port" button is clicked. 38
6. "Addition of the port" dialog is displayed. The name field arbitrarily inputs, inputs to the port number column as "6003", and clicks the "OK" button. 7. Three ports of the remainder are similarly added referring to "RCCMD ADVANCED use port". The permission setting of the port ends above. 39
8. Next, "Detailed setting" tab is clicked, and the Ping(ICMP) response permission setting is done. 9. "Setting" button in the "ICMP" column in "Detailed setting" tab is clicked. 40
10. The check is put in "The arrival of a message of the echo request is permitted" of "ICMP setting" dialog and the "OK" button is clicked. 41
6. Troubleshooting When all dialogs of the remainder are ended with the "OK" button, the setting is completed. 6.1. I deleted rccmd_adv.conf The configuration file means "Rccmd_Adv.conf" file. When the configuration file is not found, the following dialogs are displayed. Please click "Yes" when you make the configuration file by initialization. There are two methods of measures. 6.2. I cannot set "Hibernation shutdown" Please confirm it according to the following procedures when you cannot set the Hibernation shutdown mode. 42
1. It clicks in order of "start Run ". 2. "Open (O):" Column "control.exe" is input, and OK clicks on a button. "Power Option" is selected from among the control panel, and it double-clicks it because the control panel is displayed. Because "Power Option Property " is displayed, a "Hibernate" tab that exists in "Power Option Property " is clicked. 43
After the check is put in "Enable hibernation" in the tab of "Hibernate", "OK" button is clicked. 44
"Hibernation Shutdown" became effective according to the above-mentioned procedure. Please set it again clicking in order of "Start All Programs Rccmd_Adv Configuration Setting". 6.3. If I selected "Hibernation shutdown", this program did not correctly terminate When the file of "Microsoft Office (Word, Excel, and so on...)" is opened through the network when "Hibernation Shutdown" has been selected with Rccmd_adv, it is likely not to shift to "Hibernation Shutdown". Please put the check in a usual shutdown when you open the Microsoft Office file of the network file to shut down normally. 45
7. About RCCMD ADVANCED RCCMD ADVANCED enables the shutdown of OS of two or more servers that exist in the same network (TCP/IP). When the RCCMD ADVANCED module is installed in two or more servers, it is possible to install it only in number's worth acquired when the license is bought. The license key has been described to "8.2 RCCMD" of Install Guide on the Web/SNMP card that exists in the packing thing of this product. 46