Preventative Maintenance Plan Guide The Simple, Smart Way To Properly Care For Home Systems And Appliances.
Protect. Prevent. Preserve. Prolong. What AHS Preventative Maintenance Plans Can Do For Your Home It s a fact that your home s heating, air conditioning, plumbing, appliances, and electrical systems all require periodic checks and maintenance to help ensure they operate safely and efficiently. It s also a fact that many homeowners lack the expertise, time, and desire to complete those maintenance tasks regularly and proficiently. Fortunately, American Home Shield (AHS ) offers economical preventative maintenance plans that help you worry less and live more without the added pressure that comes from owning non-serviced systems and appliances. AHS Preventative Maintenance Services can: Deter costly breakdowns Avoid the inconvenience and hassles of system and appliance failures Maintain efficiency of heating and air conditioning systems, which may help lower your utility bills Extend the life of systems and appliances Minimize costly future repairs AHS Preventative Maintenance Services can include many of your home s major systems and appliances, including your: Heating & Air Conditioning Systems Plumbing Electrical System Refrigerator, Washer, Dryer, Dishwasher, Built-in Microwave, and Range
BecauSe it can Be costly to repair or replace Your valuable home SYSteMS and appliances, keeping them Well MaintaineD is a SMart Move AverAge repair AnD replacement costs* ranges/ ovens/cooktops Air conditioning repair: $332 replace: $2,390 repair: $170 replace: $706 clothes Washer repair: $209 replace: $1,088 repair: $98 replace: $571 ON repair: $316 replace: $2,442 Main electrical Panel ON ON Heating ON refrigerators repair: $210 replace: $651 * as reported in the nationwide survey a Study of homeowners appliance and home System Service experiences conducted by Decision analyst (2011) for american home Shield. Further reproduction is expressly prohibited.
AHS HELPS YOU PROTECT AND PREVENT. Long the leader in innovative home protection plans, AHS has added preventative maintenance plans to its services to help homeowners properly care for their home systems and appliances. Home protection plans and preventative maintenance plans work in different ways to benefit homeowners and can work in tandem for optimum convenience and advantage. Home Protection Plan A home protection plan is a service contract that covers the repair or replacement of many of the home system components and appliances that fail over time, providing budget protection in the event of a breakdown. Preventative Maintenance Plan A preventative maintenance plan is a contract that provides for a thorough inspection of systems or appliances by a qualified contractor. Having preventative maintenance services performed will help to prevent the hassles of breakdowns and help systems or appliances run more efficiently. A home protection plan along with a preventative maintenance plan is a great combination. The two plans can dovetail to keep your systems and appliances running efficiently and to repair or replace the system component or appliance if a covered item does break down.
How AHS Preventative Maintenance Plans ** Work To Help You You can choose the preventative maintenance plans that work best for you and your home. All the services have distinct and substantial benefits for you as a homeowner. Heating & Air Conditioning Keeping your heating and air conditioning system checked and maintained can help ensure comfort for you and your family in all seasons. An American Home Shield Heating & Air Preventative Maintenance Plan can: Help system run more efficiently Help lower utility bill expenses Avert system failures and help you and your family stay warm in the winter and cool in the summer Extend the life of your heating, ventilation and air conditioning systems Minimize costly repairs in the future Heating & Air Preventative Maintenance Plan visits include: Check and (if necessary) clean condenser coil Check amperage draw of condenser motor Check amperage draw of compressor Check crankcase heater operation for heat pumps Check system operating pressures (freon levels) Visual inspection of filter; replace if customer has replacement filter General inspection of wiring in the furnace and the AC units Visual inspection of furnace chambers and burners Check controls and safeties on furnace Check belts and pulleys adjust if necessary Check amperage draw of evaporator motor Lubricate motors if oil ports are accessible Visual inspection of evaporator coil if accessible Check and clear primary/ secondary condensation lines and pans Visual inspection of exposed flue pipe Test temperature rise and drop of furnace, AC, and heat pump Check thermostat operation Perform carbon monoxide test
Plumbing Checking and maintaining your pipes, toilets, water heater, and more can help prevent minor leaks from turning into major disasters. An AHS Plumbing Preventative Maintenance Plan can: Help your water heater and other systems run more efficiently Help lower utility bills Minimize costly repairs in the future Plumbing Preventative Maintenance Plan visits include: Check water pressure in home Visual inspection of faucets for leaks Check for slow drains in bathtubs and sinks Visual inspection of shower tiles for obvious cracking or separation Visual inspection of bathtub grouting for cracking and leaking Visual inspection of toilets and tanks for leaks Visual inspection of accessible, exposed drain lines for signs of leaks Check to see if the garbage disposal is working properly Check to see if sump pump is working Test water heater operation Check operation of water heater elements (electric) Check amperage draw of water heater elements (electric) Check operation of water heater gas burner (gas) Check gas valve on water heater (gas) Check thermocouple on water heater (gas) Flush one gallon water from the water heater Identify location(s) of water shut off valve and tag it Electrical System Periodic checks of your home s electrical system can help keep you and your family safe and avoid some power interruptions. An American Home Shield Electrical Preventative Maintenance Plan can: Help your system run more efficiently Avert system failures Minimize costly repairs in the future Provide a level of assurance that your systems are not overloaded Electrical Preventative Maintenance Plan visits include: Apply anti-corrosive solution on aluminum wires Check for double tapped breakers Check for overloaded circuits Check outlet with tester for open grounds, neutral wires & proper polarity Check smoke detector batteries. Replace up to two (2) standard batteries (9 volt if needed) Check visible wiring Open and check main panel Survey for proper surge protection Test/visual inspection of ground fault circuit interrupter (GFCI) outlets and breakers Tighten screws and lugs on breakers Verify main breaker size matches specific electrical conductivity (SEC) cable into home Verify sump pump outlets have power and test sump pump Perform load calculation on breaker box to ensure system is not overloaded Check and clean main breaker box and tighten wiring as necessary Provide identification on breaker controls within breaker box (using either a marker or sticker)
Appliances Your home s appliances are valuable assets and necessary for your family s convenience. An American Home Shield Appliance Preventative Maintenance Plan can: Extend the life of your appliances Help your appliances run more efficiently Avert system failures Appliance Preventative Maintenance Plan visits include: Washer Check/adjust leveling of unit Check lid switch operation Check operation of all console controls Check for water leakage including hoses Check for visible signs of oil leakage in transmission area Check drive belt Check tension of drive belt and pulleys Check pump-out timing Check tub springs for correct positioning Dryer Check/tighten supply connections (gas/electric) Check/adjust leveling of unit Check operation of all console controls Check cycling of heat thermostats Check dryer belts Check rollers and glides Check heater wiring/gas valve connections Check lint filter for clogged screens Range Check oven door gaskets Check oven door latch assembly Check surface burner operations Check broiler operation Check oven operation Check electronic ignition system Check ERC/KRC delayed oven operation Refrigerator Check/clean condenser coils Check/clean water line connections Clean door gaskets for proper sealing Check/adjust leveling for proper door closure Check/align door hinges as needed Check fresh food/freezer air temps Dishwasher Check/clean spray arms for proper operation and cracks Check for possible leaks Check detergent/drying agent dispensers Check timer and electrical components Check water temperature and advise customer if it is not hot Microwave (Built-in) Check oven door alignment Check for proper operation of interlocks Check for stirrer operation Check for control operations Check for turntable operations Check for auto sensor operations
Put An AHS Preventative Maintenance Plan To Work For You! Everything about AHS Preventative Plans is designed to make your life easier, including getting started! To enjoy all the benefits of an AHS Preventative Maintenance Plan today, simply visit www.ahspm.com to choose and purchase a plan online. Enter your zip code and priority code, if applicable, in the Get Started box. Plans are purchased in full, with the exception of the Fall Heating and Spring Air Combo Package, which has an option for monthly payment, if you prefer. After you ve chosen and purchased a plan, simply give American Home Shield a call at 1 800 903 5778 to schedule service when you are ready. You have the option to schedule some or all of your eligible services at any point within the year. American Home Shield will even send you a convenient e-mail reminder. (Consult your plan summary page for special servicing requirements.) Be sure to share your e-mail address with us so we can send you a reminder to schedule your preventative maintenance service! If you purchase a preventative maintenance plan for your Heating and Air Conditioning system, you may select one or two maintenance appointments per year. (American Home Shield recommends the Fall Heating & Spring Air Combo Package to keep your Heating and Air Conditioning Systems running smoothly all year.) If you purchase maintenance for other systems or appliances, one annual appointment is included per system. That s it! The friendly professionals at AHS will take care of the rest while you sit back and relax, knowing that your home s systems and appliances are receiving the proper maintenance they need to run efficiently.
Service Is Convenient, Reliable, and Helpful. When you schedule service, one of the reliable, trusted contractors from our extensive nationwide network will visit your home to perform the preventative maintenance. It s simple to arrange: Step 1 Simply call us at 1 800 903 5778. We will find a qualified contractor in your area to contact you and set up an appointment. Step 2 On the day of your appointment, the contractor will proceed through a checklist of standard maintenance. Step 3 After the service, we will provide a survey to understand your satisfaction with the service and follow up as needed.
The American Home Shield name is trusted by homeowners nationwide for very good reason. At AHS, we are devoted to the upkeep, repair, and replacement of household system components and appliances. This is what we do and what we do better than anyone else. AHS invented the concept of home protection plans over 40 years ago. Today, we employ over 1,600 people and are headquartered in Memphis, Tennessee. In 1989, we became part of the ServiceMaster family of brands, which includes such leading home service companies as ServiceMaster Clean, TruGreen, Terminix and Merry Maids. The investments and resources of ServiceMaster have allowed us to set new standards for customer service, ensuring that over 1 million American Home Shield customers nationwide can benefit from our home protection and preventative maintenance plans. We have a nationwide network of approved contractors who can service our preventative maintenance plans. We also closely monitor the performance of the network service contractors through a customer satisfaction survey program to help ensure the highest quality service standards. Whether you need a home protection plan, preventative maintenance plans, or both, we look forward to helping you worry less and live more. Do you ever worry about the high costs and inconveniences of unexpected breakdowns on heating, air conditioning, plumbing, and electrical systems and equipment? Do you dread the thought of having to repair or replace expensive appliances? Do you feel that you could do more to protect and prolong the life of your home systems and appliances? Are you aware that regular, professional preventative maintenance can help keep many of your home systems and appliances operating effectively and efficiently, lessening the likelihood of appliance failures, inconvenient repairs, and helping your equipment last longer? Did you know that the regular, professional maintenance of your home s heating and air conditioning systems may help lower your utility bills? Visit www.ahspm.com today! For more information about AHS Preventative Maintenance Plans, visit www.ahspm.com or call us at 1 888 454 8226. ** The services included in the Preventative Maintenance Plans consist primarily of testing and cleaning, are preventative only and do not cover any repairs or replacements of malfunctioning system components or appliances. Performance of the services is not a guarantee that the systems or appliances services will not malfunction. No services will be provided for solar, geothermal, or commercial grade systems or appliances. See the Preventative Maintenance Plans Agreement for additional limitations and exclusions.