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10-11 December 2012 Singapore Overview The demand for legal services in Asia is on the rise. To keep up with the needs of foreign investors and businesses in the region, local law firms must rise to the challenge and improve their expertise to provide valuable services to domestic and international companies. However, they face stiff competition with international law firms, which are determined to increase and maintain market share in Asia. How does your law firm find a competitive edge in the Asian Market? Crown Leadership International Group s Law Firm Management Excellence Asia Congress is devised to help you strategise for development and profitability for your law firm. This 2-day congress provides the best platform for legal experts across the region to speak and incorporate international law firm management best practices and address key challenges that managing partners are facing in today s competitive economy. Event Highlights: Gain insights on the strategies to achieve greater efficiency and higher profitability Create a distinct reputation to drive your firm s brand differentiation in today s competitive market Overcome expansion issues in growing markets MEASURE the firm s performance and strategic planning BUILD your brand and position your firm INCREASE revenue DEVELOP a reasonable compensation package for your team PUT in place an effective risk management RETAIN key clients MEET, SHARE and CONNECT with the other decision makers in legal industry Who Should Attend: Chairman CEOs Executive CFOs Managing

Partners Heads of Practice HR Marketing Managing General Managers Business Development Of Counsels Senior Partners Partners From local firms, international law firms, joint venture law firms, management consulting firms, head hunters and recruitment firms. Agenda: Day 1 9:00 Trends In The Legal Industry: Reviewing The Law Industry s Market Forces & Dynamics And Its Implications On Law Firm Management State of legal practice in Singapore, developments in the industry Local practices, regional practices, international practices What do clients want? What do lawyers want? 9:45 International Law Firm Vs Local Firm : Understanding The Relationship Among Firms In The Construction Of Asian Law Firms Forming strategic partnership to grow geographical practice scope Advantages and disadvantages of forming your own firm as opposed to joining established international firms Issues in competing with international firms in serving the globalising market economy 10:30 Morning Coffee & Networking Break 11:00 The Multinational Boutique Model: Providing Localised Local Rates Clients want international service but at local rates The big law model is not broken but does not work for all practices The multinational boutique model provides localized services at local rates How Appleton Luff operates

11:45 Market Challenge In Terms Of Differentiation On: Achieving Profitability And Competitiveness In Law Firms Different markets and sub-markets Value addition to clients Market positioning and perception in the mind of clients 12:30 Networking Luncheon 13:30 Local Knowledge, Global Perspective: Adding Value To Clients The discussion will present the unique features of a local law firm that is associated with one of the world s largest legal network. The overriding theme in this presentation is the value a law firm brings to its clients when it matches deep local knowledge with a wide global perspective to address & anticipate current & future implications & developments in the client s domestic or international business. 14:15 Local Firms Rising To The Challenge And Improving Expertise: Providing Valuable Services To Domestic And International Companies Hand in hand with developing expertise in substantive law, local law firms should consciously improve the technical efficiency in the delivery of legal services, through the adoption of office management systems that will facilitate interaction with clients effective communication, feedback, client development, accounting, billing & collection mechanisms. Training, recruitment, advancement in the firm Beefing up existing areas of expertise and developing, new areas of expertise Adopting modern office management systems Getting and keeping clients 15:00 Afternoon Tea & Networking Break 15:30 China Market As Strength Of Local Firms: Keeping Up With The Needs Of Foreign Investors And Businesses In The Region Rise of China as a major economic player Year of growth Inward and outbound Investments Expertise 16:15 A Specialist Firm: Creating A Specialist Practice & Maintaining The Business Model Identifying a business model that will work within your legal market Creating your market position through your specialisation The importance of building a small but strong specialized team Making sure that your product matches your reputation Not deviating from your business plan and focusing on what you do best

17:00 Partner s Remuneration And Compensation Schemes That Support The Firm s Strategy Lawyer s pay as a significant motivator and factor in staying in a firm Lock step remuneration method vs merit-based remuneration system Appraising people based on KPI: How to translate measured performance into financial remuneration Outsourcing legal work Offering creative benefits to new lawyers to offset lower attorney salaries 17:45 End of Day 1 Day 2 9:00 Lighting Fires And Forging A Blade: Attracting Fresh Talent & Blending It Into Your Law Firm Culture Hiring, training & nurturing fresh legal talent from law schools Attracting experienced associates and fee-earners Blending lateral moves into a law firm culture Achieving synergy between existing and new lawyers/practice groups 9:45 Strategic Talent Management: How To Plot Your Course Human resources services continuum - What HR are you getting The performance & reward link - Where do you want to be Staff engagement and culture measurement Why should you do this Recruitment and resourcing - How to manage globally 10:30 Morning Coffee & Networking Break 11:00 Retaining Talents: Developing Loyalty That Will Cause Valuable Partners To Stay Law firms - like the business clients they serve - are merging and expanding. Lawyers on the move are looking for more than a good pay or the promise of a steady job. Increasingly, they re determined to seek out new challenges, professional growth and personal happiness in their work. To address this issue, this presentation will highlight retention strategies and talent management techniques based on our law firm s best practices. 11:45 Law Firm Pricing: How Do We Price Our Products, What Kind Of Pricing Models Do We Employ? What are the current trends, methods and alternatives in pricing firm services Which pricing model is appropriate for your firm Negotiating pricing models with the client Understanding client s preference in costs of legal services

12:30 Networking Luncheon 13:30 Successfully Managing Law Firm In The Emerging Markets: Developing in small/niche markets Expansion issues in rapidly growing markets Main challenges in developing markets One region one firm, the right model 14:15 Law Firm Marketing And Branding Strategies: Marketing Start-Up To Branding As A Going Concern Perception and positioning Know what you are selling and what you want to sell Marketing in a conservative and restrictive environment External and internal marketing How to SHOUT as a professional (and personal) service provider Marketing to stop selling; while branding to stop marketing 15:00 Afternoon Tea & Networking Break 15:30 Maintaining And Learning Culture In Lateral Movements Challenges of integrating lateral hires Integrating into the new team - Feeling part of the team Managing relationships with previous firm - Where does the loyalty lie? 16:15 Finding Bilingual Western-Trained Attorneys: Acting For And Understanding The Needs Of Domestic Client As Well As International Client Understanding a multi-jurisdictional practice Recruitment programmes at home and abroad Organic growth of a firm and seeking best-fit talent Pupilage guidance, first-hand experience & expertise training Panel Discussion 17:00 Strategic Planning And Financial Performance: Maintaining & Maximising Profitability Of Your Firm What are the factors that drive profitability? Justifying cost of operations Budgeting for optimal results Capitalising on technology to drive profitability Evaluating risk management strategy to protect the firm

17:45 End of Congress Optional Topics: India- China- Singapore Comparative Analysis: How To Manage Cross-Cultural Differences Different business practices Ways to manage cultural differences Internal and external factors Practice Management Excellence: Branding And Marketing Strategies For Boutique Practices What is the PrimeLaw Practice Management Excellence Standard How does being PrimeLaw certified help in our marketing and branding efforts Other marketing strategies that bring sufficiently high quality clients for a boutique practice Staff Management & Retention: Motivating Associates To Meet The Standards Of Professionalism This presentation will highlight the standards of professionalism that we try to inculcate in our associates to meet client expectations and demands in the Philippines and strategies to continuously develop and retain them.