(Revision: 10. December 2015) Copyright 2014-2015 Across Systems GmbH The contents of this document may not be copied or made available to third parties in any other way without the written permission of Across Systems GmbH. Though utmost care has been taken to ensure the correctness of the content, neither Across Systems GmbH nor the author assume any responsibility for errors or missing content in this document or incorrect interpretation of the content. All mentioned brands are property of the respective owners.
1. Check List For the successful installation of Across v6.3, it is necessary to meet some system requirements, which are explained in detail in this document. This check list enables you to check all requirements that have already been met and get a quick overview for the preparation of the installation. Across Language Server (See Chapter 3) Application Server (See Chapter 3.2) Hardware requirements (see page 4) RAM: CPU: Available hard disk space: Screen resolution: 4 GB (8 GB recommended) Modern multicore architecture at least 25 GB 1024 x 768 pixels (1280 x 800 pixels or more recommended) Software requirements (see page 4) Supported operating system available Configuration requirements met Additional components available Database Server (See Chapter 3.3) The required space may vary from 10 GB to several 100 GB. Hardware requirements (see page 5) RAM: CPU: Screen resolution: 4 GB (8 GB recommended) Modern multicore architecture 1024 x 768 pixels (1280 x 800 pixels or more recommended) Software requirements (see page 5) Supported database management systems available Configuration requirements met Across crossvpn Proxy Server (Optional, See Chapter 3.4) Hardware requirements (see page 6) RAM: CPU: Available hard disk space: Screen resolution: 2 GB Modern multicore architecture at least 20 GB 1024 x 768 pixels (1280 x 800 pixels or more recommended) Version 1.08 Revision: 10. December 2015 2
Across Translator Edition and Across Clients (See Chapter 4) Hardware requirements (see page 7) RAM: CPU: Available hard disk space for Across: Screen resolution: 2 GB (4 GB recommended) Modern multicore architecture 15 GB (25 GB recommended) 1024 x 768 pixels (1280 x 800 pixels or more recommended) Software requirements for Across Windows Clients (see page 7) Supported operating system available Additional components available Browser-based work with Across (see page 7) crossweb: supported browser available crossterm Web: supported browser available Across Language Portal: supported browser available Connectivity (See Chapter 5) Bandwidth available Special firewall configurations met Version 1.08 Revision: 10. December 2015 3
2. Preface Service Packs and Updates of Third-Party Software Across only supports environments in which the latest service packs and patches are regularly applied. End-of-Support Announcements Please note the end-of-support information in the appendix to this document. 3. Across Language Server 3.1. Preface As an enterprise application, Across can be scaled virtually without any limitation. If necessary, the application server components can be installed on dedicated machines for better performance. Such complex scenarios require special considerations with respect to the infrastructure concept and sizing. The hardware specifications in this document apply to small and medium-size installations. 3.2. Application Server 3.2.1. Hardware Requirements Minimum Recommended RAM 4 GB 8 GB CPU Modern multicore architecture Modern multicore architecture Available hard disk space for Across 25 GB 25 GB Screen resolution 1024x768 pixels 1280x800 pixels or more 3.2.2. Software Requirements Supported Operating Systems, Editions MS Windows Server 2012 / MS Windows Server 2012 R2: Standard, Datacenter MS Windows Server 2012 (R2) Foundation and Essentials are explicitly not supported. Configuration The Across Server should be used for Across-related applications only. Especially simultaneous use of the application server as domain controller is not supported. Please note that additional system requirements may need to be met for customer-specific extensions (Across solutions) that exceed the standard product scope. Version 1.08 Revision: 10. December 2015 4
Server roles - Web Server (IIS) with role services: Application Development: ASP.NET 4.5 + all required related role services (checked automatically) Static Content IIS 6 Metabase Compatibility + IIS 6 Management Console IIS Management Console Windows authentication Features -.NET Framework 4.5 ASP.NET 4.5 + all required related role services (checked automatically) - Message Queuing: Multicasting Support Message Queuing Server Additional Components (If Not Already Included in OS) MS.NET 4.5 (included in the installation packages) - Handling of localization files from other.net versions requires installation of the respective framework. MS XML 4.0 SP3 (included in the installation packages) MS SOAP Toolkit 3.0 (included in the installation packages) Visual C++ Redistributable for Visual Studio 2012 (x86, x64) (included in the installation packages) WIBU CodeMeter Runtime Kit (included in the installation packages) Arial Unicode MS Font (included in the installation packages) MS Office 2003 (32-bit) or higher (containing MS Word, Excel, PowerPoint) - Required for server-side processing (i.e. via crossconnect, crossweb, crossapi, or certain solutions) of DOC, XLS, PPT, TXT, or RTF files. 3.3. Database Server If a database server is not run on dedicated hardware, all software and hardware requirements apply cumulatively. The storage capacity required for Across databases largely depends on the amount of data you handle with Across and legacy data accumulated over time. Database server settings can also have a certain influence on the space required. The required space may vary from 10 GB to several 100 GB. 3.3.1. Hardware Requirements Minimum Recommended RAM 4 GB 8 GB CPU Modern multicore architecture Modern multicore architecture Screen resolution 1024x768 pixels 1280x800 pixels or more 3.3.2. Software Requirements As a matter of principle, the prerequisites and configuration aspects of MS SQL Server must be fulfilled. Supported Database Management Systems, Editions MS SQL Server 2012: Standard, Enterprise MS SQL Server 2014: Standard, Enterprise Version 1.08 Revision: 10. December 2015 5
MS SQL Express Edition does not fulfill the performance and database size requirements of production server installations. It can only be used for testing purposes with small volumes. MS SQL databases must not be included in file compression measurements. Doing so will result in inoperability of MS SQL Server. Configuration Shared Components MS SQL Database Engine - MS SQL Server Reporting Services - For Across Data Cube (optional): MS SQL Analysis Services Settings - Mixed mode: enabled - Collation: Latin1_General_CI_AS 3.4. Across crossvpn Proxy Server (Optional) Software requirements are the same as those for the Across Application Server. 3.4.1. Hardware Requirements Minimum Recommended RAM 2 GB 2 GB CPU Modern multicore architecture Modern multicore architecture Available hard disk space for Across 20 GB 20 GB Screen resolution 1024x768 pixels 1280x800 pixels or more Version 1.08 Revision: 10. December 2015 6
4. Across Translator Edition and Across Clients 4.1. Hardware Requirements Minimum Recommended RAM 2 GB 4 GB CPU Modern multicore architecture Modern multicore architecture Available hard disk space for Across 15 GB 25 GB Screen resolution 1024x768 pixels 1280x800 pixels or more Depending on the user role and data volume to be handled, the hardware requirements for operating Across may exceed the minimum requirements. 4.2. Software Requirements Across Windows Clients Supported Operating Systems MS Windows 7 SP1 MS Windows 8 MS Windows 8.1 Windows 10 MS Windows Server 2012 / MS Windows Server 2012 R2: Standard, Datacenter Additional Components (If Not Already Included in OS) MS.NET 4.5 (included in the installation packages) - Handling of localization files from other.net versions requires installation of the respective framework. MS XML 4.0 SP3 (included in the installation packages) Visual C++ Redistributable for Visual Studio 2012 (x86) (included in the installation packages) Arial Unicode MS Font (included in the installation packages) MS Office 2003 (32-bit) or higher (containing MS Word, Excel, PowerPoint) - Required for processing of DOC, XLS, PPT, TXT, RTF files. For Across Translator Edition (which, as of v6, also includes the Offline Client): MS SQL Server LocalDB (provided within installation packages) WIBU CodeMeter Runtime-Kit (provided within installation packages) Browser-Based Project Management and Translation/Review Work (crossweb) and LSCM Internet browser - MS Internet Explorer 10.0, 11.0 - MS Edge - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari Version 1.08 Revision: 10. December 2015 7
Browser-Based Terminology Management (crossterm Web) Internet browser - MS Internet Explorer 10.0, 11.0 - MS Edge - Recent versions of Mozilla Firefox Across Language Portal Internet browser - MS Internet Explorer 10.0, 11.0 In MS Internet Explorer 11.0, the URL of the Across Language Portal must be added to the Compatibility View settings under >>Tools in order for the page to be displayed in the Compatibility Mode or Enterprise Mode. Otherwise, display problems might occur. - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari crossterm Now Internet browser - MS Internet Explorer 10.0, 11.0 - MS Edge - Recent versions of Mozilla Firefox, Google Chrome or Apple Safari 5. Connectivity 5.1. Bandwidth 5.1.1. Server Components The application server and the database server must be able to communicate with each other at gigabit speed or faster. For the connection between crossvpn Proxy and Across Server, 100 Mbit is sufficient. 5.1.2. Client Connections Across Windows clients must be able to communicate with the server components at LAN speeds (100 Mbit or faster). Browser-based clients must be able to communicate with the server environment via broadband connection. The latencies depend on the distance and infrastructure between the Across Server and the Across Online Client. If the latencies are high, scenarios such as crosswan Online may not be satisfactory. Please consult our Professional Services Team if you would like to use such a scenario. Further information and case examples on crosswan Online are available in the administrator manual. 5.2. Special Firewall Configurations From Windows clients to Across Application Server From Windows clients to database server From Across Application Server to database server From Across Application Server to External License Server at Across Systems (https://licenses.across.net) Version 1.08 Revision: 10. December 2015 8
To use the Across Language Server, the various product components must usually be able to communicate with each other through the firewall. The following image illustrates the required firewall rules for a sample installation. The specified ports are the default ports that are predefined by Across. These ports can be changed if necessary. 6. Virtualization Across supports the virtualization platforms Microsoft Hyper-V and VMware. Apart from the resources that a host system needs, sufficient CPU capacity, RAM, and storage space need to be allocated to the virtual machine. Due to the virtualization overhead, the performance of Across and MS SQL Server on a virtual machine is usually weaker than on physical hardware. Please note that the migration of a virtual computer to another host is similar to the migration of the Across Language Server to another Server. The migration may render your Customer Product Key invalid. To maintain the validity of you license, deactivate your Customer Product Key before the migration and reactivated it afterwards. Instructions on transferring the Customer Product Key are available in the administrator manual of the Across Language Server. Version 1.08 Revision: 10. December 2015 9
Important Information on End of Support for Older Versions (Across and Third-Party Components) Revision: September 2014 The introduction of the support for new versions of Across and third-party components and products is accompanied by the end of support for older versions. The following table shows the dates of the end of support for old versions of Across and third-party components: Category Product / product version End of support Across - Across v2.7 - Across v3.0 - Across v3.1 - Across v3.5 / v3.5 SP1 - Across v4.0 / v4.0 SP1 / SP2 / SP3 - Across v5.0 / v5.0 SP1 - Across v5.3 - Across v5.5 - Across v5.7 December 31, 2008 December 31, 2008 December 31, 2008 December 31, 2008 September 30, 2012 December 31, 2013 December 31, 2013 June 30, 2014 June 30, 2015 Across Components / Solutions - across2print June 30, 2014 Server operating system - MS Windows Server 2000 - MS Windows Server 2003 / 2003 R2 - MS Windows Server 2008 - MS Windows Server 2008 R2 December 31, 2009 June 30, 2013 December 31, 2013 September 30, 2015 Client operating system MS SQL Server - MS Windows XP - MS Windows Vista - MS SQL Server 2000 / MSDE - MS SQL Server 2005 - MS SQL Server 2005 Express - MS SQL Server 2008 / 2008 R2 June 30, 2013 June 30, 2013 December 31, 2009 December 31, 2012 December 31, 2012 September 30, 2015 Browser - MS Internet Explorer 7 - MS Internet Explorer 8 - MS Internet Explorer 9 September 30, 2012 June 30, 2013 September 30, 2015 >> You can check the version of your own Across installation in the information window that is displayed when you select >>Help >>About Across... or in the start window that appears when Across is started. >> For information on updating an Across version that is no longer supported to a new version of Across, please contact our Professional Services team, e.g. by e-mail to professional-services@across.net. >> If you are unable to update to a supported version of Across, e.g. for technical reasons, you may conclude an individual support agreement. To do this, please contact your Across account manager by e-mail. Version 1.08 Revision: 10. December 2015 10