ET2 System Requirements.docx

Transcription

1 ET2 System Requirements Version 1.0 Online Training and Assessment Services Project Customer ET2 ET2 Admin Author PSI Creation Date 09 February 2016 Electronic File Name Information Category ET2 System Requirements.docx Unclassified Public

2 Revision History Version Date Comments February 2016 Document Created Approval Section Name Position Signature Date Magda Swietek CS Manager M.Swietek 15 February 2016 ET2 System Requirements Unclassified Public 2

3 Contents Revision History... 2 Approval Section... 2 Contents... 3 Software Requirement... 5 Operating System... 5 Browsers... 5 Supported Browsers... 5 Unsupported Browsers... 6 Safari... 6 Microsoft Edge... 6 Pop-up Blocker/Tabbed Browsing... 8 Internet Connection... 8 Firewall Settings... 8 PSI In-application... 9 System Requirements... 9 Operating System... 9.NET Framework... 9 Supported Microsoft Office... 9 Unsupported Microsoft Office... 9 Microsoft Office Microsoft XP Other Office Versions Future Unsupported Microsoft Office MS Vista Additional Microsoft Components Service Packs Primary Interop Assembly Access to Work Files Access to the Windows Registry PSI Java-free Plug-in Unsupported Java Supported Java-free Plug-in PSI ECDL/ICDL Preparation Printer Configuration (Required for all versions of Microsoft Office) Windows 8/ Windows Microsoft Office Language Versions ET2 System Requirements Unclassified Public 3

4 Test Language Suffix Designed for the following MS Office Language Windows Regional and Language Settings Test Language Suffix Designed for the following Windows Regional and Language Settings Date Format (Short) Number Format Measurement System Other Microsoft Office Application Settings Microsoft Office Interface Settings for Microsoft Word User Interface Settings for Microsoft Excel Interface Settings for Microsoft Word and Excel Macro Security Settings for MS Word, Excel and PowerPoint Macro Security Settings for Microsoft Access Microsoft Office Interface Settings for Microsoft Word Interface Settings for Microsoft Excel Interface Settings for Microsoft Word and Excel Display Any Hidden Workbooks in Excel Macro Security Settings for Microsoft Word, Excel, PowerPoint Macro Security Settings for Microsoft Access Microsoft Office Interface Settings for Microsoft Word Interface Settings for Microsoft Excel Interface Settings for Microsoft Word and Excel Display Any Hidden Workbooks in Microsoft Excel Macro Security Settings for Microsoft Word, Excel, PowerPoint Macro Security Settings for Microsoft Access General Anti-Virus Support ET2 System Requirements Unclassified Public 4

5 Software Requirement Operating System Microsoft Windows 7/8/10 Apple Mac OS X 10.5.x, 10.6.x * Display resolution of at least 1024x768 pixels with 16k colours * Apple Mac, OS tests can only be run via our PSI Performance-based testing Cloud since a local installation of a supported version of Microsoft Office is required. For more information contact PSI support at support@enlightks.com. Browsers Supported Browsers Please see below a list of supported web browsers: Internet Explorer: Version 9 to 11 as noted below In line with Microsoft s policy on browser support, only the following versions of Internet Explorer will receive support: Windows Desktop OS Internet Explorer Version Windows Vista SP2 Internet Explorer 9 Windows 7 SP1 Internet Explorer 11 Windows 8.1 Update Internet Explorer 11 Windows 10 Internet Explorer 11 Firefox: Latest Version Google Chrome Latest Version Google Chrome versions 45+ no longer support Java; please use the PSI Java-free Plugin. For more information about the PSI Java-free Plug-in, please click here. Microsoft Edge does not support Plug-ins and therefore to launch in-application tests Internet Explorer, Chrome or Firefox need to be used. We recommend that the default web browser is changed from Microsoft Edge to a web browser which is supported by ET2. For more information about using Microsoft Edge, please click here. ET2 System Requirements Unclassified Public 5

6 Unsupported Browsers Any earlier web browser versions, other than those mentioned above, are not supported. Safari We plan to announce official support for Safari in the near future, although this will not include the use of in-application testing. Microsoft Edge The Microsoft Edge web browser provided with Windows 10 is not compatible with Java or the PSI Java-free Plug-in. If you are using Windows 10 then please use Internet Explorer 11 which comes pre-installed on Windows 10. To change the default web browser from Microsoft Edge to Microsoft Internet Explorer, follow the instructions below: 1. Within the search field type: default browser and press Enter 2. Then click Choose a default web browser from the top of the search results 3. Press Default apps ET2 System Requirements Unclassified Public 6

7 4. Then under the Web browser section press Microsoft Edge 5. Press Internet Explorer 6. Internet Explorer is now the default web browser within Windows 10 Please note that this procedure can also be used to change the default web browser to an alternative browser such as Firefox or Chrome. ET2 System Requirements Unclassified Public 7

8 Pop-up Blocker/Tabbed Browsing If you use a pop-up blocker, pop-up windows must be allowed for *.enlight.net and *enlightks.com. If you use Internet Explorer tabbed browsing must be disabled. Please note that if you use Windows 8 or Windows 10, Internet Explorer must be running in desktop mode to run the test. Internet Connection Download speed requirements vary with the number of users and usage patterns. We recommend at least 60 Kbit/s per user, but no less than 500 Kbit/s of total available capacity. Firewall Settings ET2 uses http and https. Any firewall or proxy must be configured to allow: HTTP access (destination TCP port 80, URLs begin with HTTPS access (destination TCP port 443, URLs begin with DNS lookups (TCP/UDP port 53, check your DNS server address) Any firewall must also allow the downloading of.bin (Binary data) and.jar (Java Archive) files. ET2 System Requirements Unclassified Public 8

9 PSI In-application Only Microsoft Windows operating systems can run an in-application test. System Requirements Operating System Microsoft Windows 7/8/10..NET Framework.NET Framework version 3.x is required. The.NET Framework Redistributable Package can be downloaded from: A download link is also provided on the System Requirements Check page. Supported Microsoft Office In-application tests are available for the following Microsoft Office components: Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Access (Professional and Professional Plus only) Microsoft Project 2010/2013 In-application tests are supported with the following editions of Microsoft Office: Microsoft Office 2013 Home and Student (2); Home and Business (2); Standard (2); Professional; Professional Plus; Office 365 Home (3); Office 365 Personal (3) Microsoft Office 2010 Home and Student (2); Home and Business (2); Standard (2); Professional; Professional Plus Microsoft Office 2007 Basic (1); Home and Student (2); Standard (2); Small Business (2); Professional; Ultimate; Professional Plus or Enterprise (1) PowerPoint and Access modules are not available. (2) Access modules not available. (3) Office 365 is only supported with a Full, local installation. For more information please click here. Unsupported Microsoft Office Please note that as of 8 April 2014 we no longer support Microsoft Office 2003 and Microsoft XP. ET2 System Requirements Unclassified Public 9

10 Microsoft Office 2003 Microsoft Office 2003 ceased to be supported by Microsoft as of 8 April 2014 and therefore will cease to be supported as an operating environment for ET2. Microsoft XP Microsoft XP ceased to be supported by Microsoft as of 8 April 2014 and therefore will cease to be supported as an operating environment for ET2. Other Office Versions Please note that Office Starter Edition, Office online and Trial editions of MS Office are not supported. Future Unsupported Microsoft Office MS Vista Please note that Microsoft s support end date for MS Vista is scheduled for 11 April We currently support MS Vista but this will cease once the Microsoft support ends. Additional Microsoft Components Service Packs The latest Service Packs and updates for Microsoft Office must be installed. The most recent available Service Packs for Microsoft Office (English language versions) can be found here: 2013 Service Pack 1: Service Pack 2: Service Pack 1: Primary Interop Assembly An additional Microsoft Office component, Primary Interop Assembly (PIA), may be required for your Office version PIA is normally installed with Office if you have.net installed. If this is not the case, it can be downloaded from here. If you do not have PIA installed, the System Requirements check will let you know if you need to install it. ET2 System Requirements Unclassified Public 10

11 Access to Work Files Work files can be saved either to a virtual drive mapped to the temporary folder (default) or to the Documents folder. When using a mapped drive: The virtual drive will be mapped to the last available drive letter on your local system (usually Z:). A Windows administrator can hide some drive letters by applying a Windows Group Policy (Hide these specified drives in My Computer). If the virtual drive is mapped to a hidden drive letter, the virtual drive will not be seen and will thus not function properly. Our recommendation is to use the default setting which is to not hide any drives. See for details. When not using a mapped drive (old setting): The user must be allowed to save files to the Documents folder. (My Documents in older versions of Windows). The Documents folder must not be shared between multiple users taking ET2 In-App tests at the same time. Access to the Windows Registry If Windows Registry access has been restricted for any reason, users must still be allowed normal read and write access to the Windows Registry areas where the users settings are stored (HKEY_CURRENT_USER). This is the default setting in Microsoft Windows for a non-administrator user. ET2 System Requirements Unclassified Public 11

12 PSI Java-free Plug-in In-application testing has now moved from Java-based to Java-free. Unsupported Java We will no longer be providing support for Java-based in-application testing. Java-based testing will continue to be available within ET2 and should work for the foreseeable future, providing no changes are made by the third-party application providers (Microsoft and Oracle) that affect its operation. Please note that Google Chrome versions 45+ no longer support Java; please use the Java-free Plug-in, as noted below. Supported Java-free Plug-in In-application testing will now be supported using a Java-free environment. The Java-free environment requires all system requirements to be met and a Plug-in installation prior to use. To install the Java-free Plug-in, please refer to the document Java-free Plug-in Installation Guide. ET2 System Requirements Unclassified Public 12

13 PSI ECDL/ICDL Preparation A number of the PSI ECDL/ICDL test questions rely on specific language and regional settings. There are also some Microsoft Office application settings that must be applied. The settings below should be used before an ECDL/ICDL test is started to ensure the accuracy of the automated marking. All ECDL/ICDL test names have a suffix that indicates the Microsoft Office language version and Windows regional settings. e.g. ICDL/ECDL 5.0 L2 Word Processing MS Word 2013 Diag UK Eng It is important to select the correct test for your region to ensure that language variations are accounted for. In addition, measuring points also differ between regions. Printer Configuration (Required for all versions of Microsoft Office) ECDL/ICDL tests require that you have a functional printer and driver installed. Please perform the following steps on all computers used for testing. Windows 8/10 1. Click the Start button, or press the key 2. Type Devices and click Devices & Printers 3. Underneath the Printers section, ensure the green tick is marking a functional printer (you can test if a printer is functional by using right click > Properties > Print test page) 4. If the required printer is on the list, but does not have the green tick covering it, right click the printer and click Set as default printer 5. If the printer does not reside within the list at all, then please follow the manufacturer s instructions for installation Windows 7 1. Click the Start button 2. Click Devices and Printers 3. Underneath the Printers and faxes section, ensure the green tick is marking a functional printer (you can test if a printer is functional by using right click > Properties > Print test page) 4. If the required printer is on the list, but does not have the green tick covering it, right click the printer and click Set as default printer 5. If the required printer does not reside within the list at all, then please follow the manufacturer s instructions for installation ET2 System Requirements Unclassified Public 13

14 Microsoft Office Language Versions ECDL/ICDL Advanced tests are designed to be used with specific Microsoft Office user interface languages. The test language must match the Microsoft Office language. Test Language Suffix Eng US Eng CA Eng CH-Deu CH-Fra Ned Rom Designed for the following MS Office Language English (United Kingdom) English (United States) English (Canada) German (Switzerland) French (Switzerland) Dutch (Netherlands) English (United States) Windows Regional and Language Settings ECDL/ICDL tests rely on certain formats in Windows Regional and Language Settings. The test language must match the formats of the language and country for which the test is designed. The formats are: Date format, Number format and Measurement system. Test Language Suffix Designed for the following Windows Regional and Language Settings Date Format (Short) Number Format Measurement System Eng/UK Eng English (United Kingdom) 23/06/ ,456, Metric US Eng English (United States) 6/23/ ,456, U.S. CA Eng English (Canada) 23/06/ ,456, Metric CH-Deu German (Switzerland) ,456, Metric CH-Fra French (Switzerland) ,456, Metric Ned Dutch (Netherlands) ,456, Metric Rom English (United States) 6/23/ ,456, Metric ET2 System Requirements Unclassified Public 14

15 Other Microsoft Office Application Settings The following settings in Microsoft Office applications should be applied by the test centre prior to an ECDL/ICDL test. Microsoft Office 2013 Interface Settings for Microsoft Word 2013 The Status Bar must display Sections. User Interface Settings for Microsoft Excel 2013 The Compare and Merge Workbooks icon must be available on the Quick Access toolbar for use during a test. ET2 System Requirements Unclassified Public 15

16 Interface Settings for Microsoft Word and Excel 2013 The Developer tab must be turned on. Macro Security Settings for MS Word, Excel and PowerPoint 2013 The Trust access to the VBA project object model box must be checked. ET2 System Requirements Unclassified Public 16

17 Macro Security Settings for Microsoft Access Go to File menu -> Options -> Trust Center 2. Click Macro Settings 3. Check Enable all macros Microsoft Office 2010 Interface Settings for Microsoft Word 2010 The Status Bar must display Sections. ET2 System Requirements Unclassified Public 17

18 Interface Settings for Microsoft Excel 2010 The Compare and Merge Workbooks icon must be available on the Quick Access toolbar for use during a test. Interface Settings for Microsoft Word and Excel 2010 The Developer tab must be turned on. ET2 System Requirements Unclassified Public 18

19 Display Any Hidden Workbooks in Excel 2010 Hidden workbooks must be displayed by choosing the Unhide command on the View tab. Macro Security Settings for Microsoft Word, Excel, PowerPoint 2010 The Trust access to the VBA project object model box must be checked. Macro Security Settings for Microsoft Access 2010 Please go to File menu -> Access Options -> Trust Center -> Trust Center Settings -> Macro Settings -> Enable all macros. Failure to apply this setting will mean that all Database content is not enabled; therefore some questions cannot be completed. ET2 System Requirements Unclassified Public 19

20 Microsoft Office 2007 Interface Settings for Microsoft Word 2007 The Status Bar must display Sections. Interface Settings for Microsoft Excel 2007 The Compare and Merge Workbooks icon must be available on the Quick Access toolbar for use during a test. ET2 System Requirements Unclassified Public 20

21 Interface Settings for Microsoft Word and Excel 2007 The Developer tab must be turned on. Display Any Hidden Workbooks in Microsoft Excel 2007 Any hidden workbooks must be displayed by choosing the Unhide command on the View tab. Macro Security Settings for Microsoft Word, Excel, PowerPoint 2007 The Trust access to the VBA project object model box must be checked. ET2 System Requirements Unclassified Public 21

22 Macro Security Settings for Microsoft Access 2007 Please go to the Office button -> Access Options -> Trust Center -> Trust Center Settings -> Macro Settings -> Enable all macros. Failure to apply this setting will mean that all Database content is not enabled; therefore some questions cannot be completed. ET2 System Requirements Unclassified Public 22

23 General Anti-Virus The ECDL Foundation has provided and virus checked the Microsoft Office work files used in the PSI ECDL/ICDL 1.0 tests. However, test centres are advised to use updated antivirus software on candidate machines. Support If you have any questions or require support, please contact your regional provider. Your regional provider will liaise directly with PSI. ET2 System Requirements Unclassified Public 23