A CHECKLIST FOR SUCCESS. THE INDUSTRY-LEADING CAYAN AGENT & ISO PROGRAM.

A CHECKLIST FOR SUCCESS. THE INDUSTRY-LEADING CAYAN AGENT & ISO PROGRAM.

WHY PARTNER WITH US? Success! The Cayan Agent & ISO Program offers unparalleled flexibility and in-depth resources that are unmatched by anyone else in the industry. Our generous compensation structure, dedicated support teams, comprehensive training, online business management tools, innovative payment technology solutions and value-added services provide you with everything you need to manage and grow your business. Take advantage of increased revenue opportunities and grow your business.

IN-DEPTH SALES TRAINING Whether you are new to payments or an experienced agent, training and education are critical to helping you grow your business. Our combined resources of online and on-demand training, content and thought leadership is unparalleled in the industry. Whether it s through our webinars or our online resource cmmenter, our team is committed to ensuring that you have the tools and resources you need to drive more revenues to your bottom line. WE PROVIDE MULTIPLE TRAININGS FOCUSED ON WHAT S OF MOST IMPORTANCE TO YOU AND YOUR CUSTOMERS: Learning the Industry Sales Tips & Strategy Marketing & Lead Generation Overcoming Objections Pricing Tips & Quoting Essentials Online Tools Selling Value Added Services Reading Statements Technical Support RECOGNIZED LEADERSHIP Cayan is honored to have been recognized for numerous achievements in both payment processing and technology innovation. We combine our suite of industry leading technologies with award-winning customer service and technical support and full transparency to provide our customers with the most comprehensive programs and services available today.

PROGRAM HIGHLIGHTS STABILITY & PEACE OF MIND NON-EXCLUSIVITY Cayan is a recognized leader in payment technologies and merchant account services with over 15 years of experience and nearly 100,000 merchant customers. Our goal is to ensure that all members of our ISO & Agent Program have the most competitive tools, services and product offerings in the industry, to help you improve your close rates, retain more customers and earn more. We don t require exclusive contracts with our agents. We make every effort to handle all of your business, but we understand that agents require some flexibility in order to capitalize on certain underwriting criteria. NO PERFORMANCE MINIMUMS COMPETITIVE AGENT CONTRACT Our contracts treat residual income as your asset. With our fair agent contract you can always count on receiving residual income with no strings attached. And, Cayan assumes 100% of the risk on all accounts, eliminating your liability. GUARANTEED LIFETIME RESIDUALS You will be 100% vested from the day you submit your first account, and with our Next of Kin clause, residuals can be payable to whomever you designate. Cayan does not require performance minimums and we guarantee lifetime residuals. SECURITY & COMPLIANCE We incorporate leading-edge encryption and security technology in all of our product offerings, a Cayan standard since 2007. The key to our merchant support is the Compliance Services Package that features breach and chargeback protection as well as assistance in achieving PCI compliance. AWARD-WINNING RESIDUAL ADVANCE We offer you the opportunity to leverage your residuals and maximize earning potential. All ISOs are eligible to receive an advance on residuals for a specified multiple of their monthly earnings. Cayan is a proud recipient of numerous industry awards including several Stevie Awards for customer service, sales and product innovation. The company was also the first recipient of the ETA ISO of the Year Award and has been listed on Inc. 5000 and Deloitte Technology Fast 500. We also hold a BBB A+ rating.

GENEROUS & FLEXIBLE COMPENSATION ONE OF THE MOST GENEROUS COMPENSATION PLANS AVAILABLE TODAY Unlike many agent programs that offer profit sharing on only certain qualified transactions, Cayan offers the opportunity to share in all revenues including merchant accounts, value-added products and services. Up to 80% Revenue Sharing* Up to a $7,000 Signing Bonus 6-8X Conversion Bonus Up to $1,500 Monthly Performance Bonus $1,000 Referral Bonus Free Tablet Bonus *Option with no requirements available UNPARALLELED AGENT SUPPORT IN-HOUSE, DEDICATED SALES SUPPORT We know that setting up your merchants quickly and accurately is critical to your business. As part of our unique offering, we provide dedicated support teams for all of our agents including sales, account management and technical support. Our commitment is to do anything and everything to support you and your merchant customers. MARKETING SUPPORT As an agent, you have access to a myriad of professional marketing materials from business cards to product brochures. We even provide free customizable websites. Additionally, we distribute newsletters with updates, a schedule of upcoming educational webinars, incentives, and tools to help you grow your portfolio and earn more money. POINT OF SALE (POS) MARKETPLACE EARN MORE AND EXPAND YOUR PORTFOLIO As a Cayan agent, when you re ready, you will have access to our POS Marketplace, providing you with access to some of the most innovative and affordable point-of-sale solutions available today. You will also have access to the POS Selection Wizard to help you browse and recommend POS solutions that best fit your customers needs. ACCESS new opportunities that increase revenue SIGN higher quality and larger volume merchants STAY ahead of the competition with a broader portfolio of offerings SELL the combined value of POS & merchant services PROVIDE differentiated business value

MERCHANT SERVICES & PAYMENT TECHNOLOGY We provide our agents with a comprehensive suite of payment technologies beyond traditional terminals. Our solutions are equipped to meet any merchant need, from processing credit and debit cards for the first time, to creating an online retail presence, to implementing a future-proof payment technology featuring mobile payments and commerce solutions. SECURITY ACCESS FLEXIBILITY GROWTH Our flagship technology solution is the Genius Customer Engagement Platform a breakthrough, industry-first payment technology that enables merchants to support mobile commerce, in addition to traditional payments, all from a single countertop device. Genius also features signature capture, PIN debit and PIN steering, all designed to help your customers save time and money. DESCRIPTION BENEFITS Intro to credit card processing and optional mobile card reader Genius EX provides new and existing small and mid-sized businesses with an affordable entry point into credit card processing and mobile payment acceptance. Traditional and mobile payments, integrated mobile commerce, & more Integrates directly with a merchant s POS system Genius ITX is the premier mobile commerce and payment acceptance technology for merchants with an integrated (POS) system. Cayan is the leading innovator of mobile commerce technologies. We provide affordable and secure customer engagement solutions and services for merchants all designed to dramatically enhance the customer experience and deliver strategic business advantages.

ONLINE BUSINESS MANAGEMENT TOOLS Cayan offers a wide variety of online tools and resources, for both new and experienced agents, designed to help boost efficiency and grow portfolios. CB Mobile Office eliminates paper applications, making the approval process easier than ever before. It shows potential savings instantly, increasing your chances of writing new business. And, it provides instant access to your merchant portfolio, residual reports, email, calendar and news updates. CBHeadquarters.com is a secure online portal designed specifically for Cayan agents. It serves as a one-stop resource and features access to merchant account updates, residual reports, marketing materials, news alerts, training webinars and tutorials. CB App Express is an online tool that allows you to complete and submit signed applications on-site with your tablet, mobile device or laptop. This tool dramatically speeds up your application process increasing your productivity so you can write more business. CB App Express also has an auto-qualification tool which gives you immediate insight as to whether your account will be conditionally approved or pended by Underwriting. CB Cost Pro is an online cost comparison tool that lets you choose the account type and SIC code and compare different pricing structures for your merchant. You can type in the merchant s current and proposed rates, immediately calculate savings and print out a proposal for them. CB Site Editor is an administrative website that will help you enhance your online presence with customizable content and tracking capabilities. With CB Site Editor, you ll take advantage of key benefits, including tracking for site performance, improved conversions, increased credibility, and better search optimization. VALUE ADDED PROGRAMS Cayan partners with the most reputable companies in the industry to offer a collection of value added programs designed to help you boost customer loyalty, increase retention and grow revenue. Gift & Check Programs Working Capital Programs AMEX OptBlue & Free Terminal Program Sub-Agent Program Earn more money while providing your merchants with options to build loyalty and increase profits. Generate business with merchants who may have financial challenges. Increase the number of deals you can pursue and close more accounts. Offers a dedicated sub-agent portal and residual reporting to efficiently manage your team.

CONTACT US TODAY FOR MORE INFORMATION ON OUR AGENT & ISO PROGRAM. WE MAKE BUSINESSES MORE SUCCESSFUL by connecting them to payment technologies that give them a competitive advantage. cayan.com 888.291.7571 [BR14AG012]