Alexa Bona s research currently focuses on IT management. As part of the IT Procurement and Asset o Workshop: Six Steps to Preparing and Negotiating Software Contracts o Negotiating effective sustainable deals with entrenched software vendors Management research practice, Alexa is responsible o Software Contracting in the New World o Managing relationships with strategic for coverage of future trends in software licensing and of Digitalisation, Mobile Devices and software vendors pricing practices, as well as maintenance and support Smart Devices o Understanding the impact of cloud on models for software. She looks at how some of the o Negotiating with the Software procurement and contracting contracting and pricing around cloud computing is Megavendors: IBM, Microsoft, Oracle Alexa Bona evolving. Alexa also advises organisations on deal o Cost containment through effective and SAP IT Procurement & negotiation strategies to help them achieve best-inclass, purchasing Asset Management sustainable and flexible deals with major business application software vendors and SaaS o Managing software license compliance and audits providers, such as Google, IBM, Oracle, salesforce.com, Workday and SAP. Andy Rowsell Jones Governance, Business & Technology Strategy Andy Rowsell-Jones is in Gartner's CIO & Executive Leadership Research Team, with interests in business and technology strategy, management, organisation, and profit and cost improvement programs. His recent work has focused on Mobile, Lean in IT, performance metrics, portfolio management, IT cost reduction, stakeholder management and defining the management agendas for CIOs. o Talent Outlook: Harnessing Big Trends to Win the Quest for Talent o Move to Adaptive Sourcing to Support Business Growth and Digital Transformation o The Changing Role of IT Vendor Management: Optimising the Options, Managing the Risks o How to set up effective governance arrangements o How to decide the content of an IT strategic plan o How to measure and communicate the value of IT investments o How to instill discipline into project prioritization and portfolio mgmt. o How to reduce IT costs/introduce lean disciplines into IT Brian Burke specialises in enterprise architecture and o Architecting the Digital Business: o How to focus EA on business outcomes more recently developing research on the emerging Planning for the Third Era of Enterprise o How to develop a pragmatic approach to gamification trend. His groundbreaking work in the IT EA development of federated architectures has been o How Gamification Motivates People to o Leading practices in gamification? implemented in hundreds of organisations in both the do Extraordinary Things public and private sectors. He is also a prominent o How to leverage game mechanics to drive o Applying Business Architecture to Lead Brian Burke researcher and speaker in the areas of IT strategy, IT engagement Business Transformation Enterprise organisational structures and business/it alignment. o How to crowdsource innovation o Workshop: Business Capability Modeling Architecture
Frank Buytendijk Big Data & Information Mgt Strategies Frank Buytendijk covers "information innovation." o Last call for DIGITOPIA: Boarding now! o Information Innovation Within this broad topic, Frank specialises in o Information 2020: Uncertainty Drives o Big Data information management strategies, big data and Opportunity o Business Analytics analytics. He also covers "digital ethics" and scenario o Big Data Strategy Essentials planning. o Ethics David Cappuccio Data Centers o Digital Ethics at the Centre of Digital Business o Scenario Planning David Cappuccio is responsible for research in data o The Top 10 Emerging Trends and Their o SMB Data Center Strategies, Designs and centre design, retrofit, construction and cost models, Impact on Infrastructures and Costs data center futures, power/cooling, green IT, and data Operations o Data Center Energy and Space Efficiencies centre consolidation and migration strategies. David s o Achieving a DevOps Culture o Data Center Migration Strategies experience extends more than 43 years in the o The Intelligent Data Centre: Making technology arena, including financial services, IT o Data Center Consolidation Strategies Sense of Software-Defined Everything operations, market research and management o Data Center Power and Cooling consulting. David Cearley Emerging Technology Trends / Cloud Computing o Workshop: How to Maximise I&O's Impact on Innovation and Agility David Cearley is a leading authority on information o The Top 10 Strategic Technology Trends o Developing Cloud Computing Strategies technology. As a member of Gartner Research, David for 2015 o Establishing a process to evaluate cloud analyses emerging business and technology trends o Cloud/Client Computing: Where Cloud computing opportunities and explores how these trends shape the way Meets Mobile and the Nexus of Forces o Identify top strategic & emerging individuals and companies derive value from o The Cloud Computing Scenario: technologies to evaluate and/or adopt technology. His current research is focused on cloud Examining Cloud Maturity and Adoption computing and how Internet and Web technologies, o Evaluating the strategies of Microsoft, HP in the Age of Digital Business standards and business models are impacting the IT and IBM landscape. o Establishing a strategy to embrace consumerization of IT
Chris Matchett Service Desk & ITSM Processes o The IT Operations Scenario: Preparing o Demonstrating the business value of the for the Digital Enterprise IT service desk Chris Matchett works in Gartner's IT Operations Management team. His research focuses on service desk and IT service and support management (ITSSM) tools, plus IT service management (ITSM) processes, including service desk, service catalog, incident management, problem management, change management, process improvement (such as ITIL and COBIT) and SLA management. o Establish an Enterprise Genius Bar to Improve IT-Business Engagement o IT Service Management Next Practices for the Digital Workforce o IT service desk tool vendor selection and licensing models o IT service desk modernization (IT service desks of the future) o Service improvement using ITIL and ITScore o IT service management processes, strategies, best practices and tools Will Hann CSP Strategies Will Hahn assists with a variety of worldwide communications sectors, including communications service provider (CSP) strategies in emerging markets. He looks at new revenue opportunities for CSPs such as home networking services, Direct CSP Billing, the virtual operator and smart utility model. Will tracks the submarine cable market worldwide and has taken a special interest in the South African market. o How Digital Services will Transform Telecom Markets in South Africa and Beyond o Have an African Strategy? Great! Only 53 to Go o Communications business models - emerging markets o Telecom market size and forecast o Communications strategy new revenues - emerging markets o Communications and digital media o South Africa telecom market Debra Logan covers information governance, e- o Five Questions you Should be Asking o Information governance discovery, legacy information management and About Your Information Management o E-discovery strategic information management, along with new Technology Providers o New roles and skills needed for managing and emerging roles in the digital economy. She is o Debunking the Most Popular Big Data information currently working on topics including information Myths and Lessons Learned archiving, information retention management, o Information management strategy o Chief Data Officers: Who They are, What Debra Logan strategic information management and e-discovery o Leadership skills they do and Why this Role will Keep Information market trends. Growing Governance
Jeffrey Mann Social Software & Collaboration Jeffrey Mann focuses on social software, team o Building the Digital Workplace o Best practices for social software and workspaces, the collaboration market, file sharing and o Is a Cloud Office Suite in Your Future (or collaboration adoption sync, cloud-based collaboration platforms and user Present)? o Collaboration technology platform choices policies and adoption. o How to create a collaboration strategy Mary Mesaglio CIO Research, Office of the CIO & Innovation o How to talk with LOB managers and senior executives about collaboration o Building organizational and executive support for social software Mary Mesaglio helps CIOs and leadership teams o Bimodal IT - How to Have it All Without o Helping enterprises and IT organizations harness innovation to drive business value. Her Making a Mess to innovate research also includes work on global IT, strategy and o The Psychology of Serial Innovation o Designing and leading a bimodal IT the evolution of the CIO. Mary s recent work has o Shaping Strategy Through World-Class IT organization explored the psychology of serial innovation, how to Principles o Harnessing the psychological aspects of develop an innovative culture and what world-class IT innovation, not just the mechanics principles look like. o Getting the right balance between local and global IT o How to do innovation that is 10 times better than what s available now Brian Prentice is a member of the Web, Mobile and Application Development team. His primary areas of o Framing Gartner s Top 10 Strategic Predictions: Digital Business means Big o How to develop a strategy for the creation and management of mobile apps research are on the emergence of "apps"- how they Changes o How to create a compelling user are changing the way that business solutions are o Improve Employee Engagement with experience (UX) defined, created and deployed - and the growing Google's and Amazon's UX o How to effectively manage the importance that design and simplicity play in creating Methodologies organisation's Intellectual Property (IP) Brian Prentice a compelling user experience. He works across several o Use Application Rationalisation to Clear Web, Mobile research key initiatives, including People Centered o Building a successful enterprise App store. the Decks for the Digital Business Application Computing, Emerging Trends & Technologies, o Taking advantage of consumerization and Transformation Development Innovation, and Application Overhaul. consumerization of app development
Mark Raskino CIO Research & Exec Leadership Mark Raskino works primarily with CIOs and CEOs. He o The Digital Business Scenario: Building a o CEO and business trends and what CIOs covers business and technology trends and their Digital Future should do about them implications for business strategy and IT management. o CEO Concerns 2014: 'Risk-On' Attitudes o Technology-enabled business strategy Mark s research includes digital business, Gartner's Accelerate Digital Business innovations Annual CEO Survey, Annual CIO Resolutions and o Every Industry will be Digitally o Digital Business Annual CEO Resolutions, as well as the 2008 Harvard Remastered Press book "Mastering the Hype Cycle." o Innovation Management o How and Why Technology is Becoming a Core Competency (Again) o The Hype Cycle Sanil Solanki focus is on IT cost optimisation practices, o Break Through IT Cost-Cutting Barriers to o IT cost optimization practices business case review for outsourcing, IT project Optimise Business Performance o IT project finance finance, project benefits realisation, IT o Every Budget is an IT Budget: What this o Financial business case for outsourcing chargebacks/showbacks and the business value of IT Means for IT Management o IT budget reviews o Workshop: Fund IT like a Start-up o Chargeback Sanil Solanki IT Cost Optimization Heidi Wachs Identity & Privacy Strategies Heidi Wachs is a Research Director on the Gartner for Technical Professionals (GTP) Identity and Privacy Strategies team. She provides expertise and guidance in the areas of privacy, information classification and protection, and identity and access governance. o The Role of Identity and Access Management in Public and Private Clouds o Harnessing the Power of Identity Governance and Administration to Reduce Risk o Implementing Privacy in Technical Operations o Identity Governance and Administration - building entitlement catalogs, implementing access certification, role management o Data privacy in cloud and mobility programs o Privacy - program development, privacy impact assessments, privacy governance, policy development, information protection o Information classification or data classification - program development, policies o Privacy regulations and frameworks
Leif-Olof Wallin advises enterprise clients on all o What are the Biggest Obstacles to o Putting a BYOD strategy in place aspects of networking infrastructure and services. He Enterprise Mobility? (And How to o Technology and architecture selections in is the global key initiative lead for Mobile Enterprise Overcome Them) mobile projects Strategy within Gartner and also the agenda manager o Workshop: BYOD Best Practices o Putting a mobile strategy in place of the associated research agenda. His research has a o The Mobile Scenario special focus on enterprise mobility, where he pays o Price review/renegotiation of fixed and Leif-Olof Wallin special attention to mobile application infrastructure, mobile voice and data contracts Mobile Enterprise mobile security, remote access, mobile device o Discuss trends and directions in the M2M Strategy management and enterprise sourcing of mobile ecosystem applications. Lee Weldon is with Gartner's Office of the CIO o The CIO Agenda 2015 o Strategy creation, communication, and research team. Prior to joining Gartner, Lee held o Learn from Inspiring Digital Business execution various IT leadership roles in a large multinational Innovations o IT governance, especially focusing on organization, including creating and managing the o CIO Leadership Critical Success Factors portfolio management & prioritization global CIO Office, developing the IT strategy, and for Digital Transformation leading the portfolio management and IT governance processes. His research focuses on the areas of IT o Preparing for the Future: The New strategy, IT governance, organizational design, and Mission of Your Office of the CIO enterprise change leadership. Lee Weldon IT Strategy & Organisational Design o Creating and managing the Office of the CIO o Business capability management and the prioritization of strategy execution o IT transformation, organization design, and the positioning of IT in the enterprise