Your launch pad for excellence UNIVERSITY. 6 cm filling height. Ferranti Computer Systems MECOMS University Training Overview

Your launch pad for excellence UNIVERSITY 6 cm filling height Ferranti Computer Systems MECOMS University Training Overview

CLASSROOM: ADVANCED FUNCTIONAL METER DATA MANAGEMENT UNIVERSITY Introduction The Advanced Functional training Meter Data Management is a functional training providing more in-depth knowledge on the Meter Data Management functionality in MECOMS. In a 4 day training the trainees will learn how to setup key concepts for MDM, setup formulas and validation rules, work with certificates and configurations for Manual Read Meters and Smart Meters, upload and validate metering data. With hands-on labs, the student will learn to think about the functional processes and teach him/her how to deal with the processes and functionality within MECOMS. The goal of these advanced trainings is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. The Advanced Functional Meter Data Management training is an add-on to the MECOMS implementation manuals. The course will also be provided as a self-learning course. (PowerPoint, lab exercises, training environment Omegapoint) This course is also the prerequisite for the Advanced Technical Meter Data Management training. Summary MECOMS University > MECOMS Implementation manuals > Self-study documents > Process driven exercises MECOMS Functional Training > MECOMS Key concepts > MECOMS MDM Processes > Expert foundation for MECOMS functional project implementations MECOMS Certification Separate MECOMS Expert certification for Advanced Functional MDM training (MAFMDM) Objective After following the classroom training or going through the self-study material, the trainee will be: > > An advanced expert in the MDM functionality > > Able to implement the MECOMS product on a functional level for MDM > > Able to participate the MECOMS Advanced certification exam functional MDM Target Audience This training is for everybody who needs to know more about the commodity lifecycle within MECOMS concerning the meter to consumption processes. This can be functional profiles as well as technical profiles that need a profound functional knowledge. A few examples: Solution architects, application consultants, developers, business consultants, Duration The duration for the MECOMS Meter Data Management training is 4 days between working hours from 9:00 until 17:00, and is typically given from Monday to Thursday. A 1 our lunch will be foreseen. The last hour of the final day will be used for the certification Exam. Training frequence scheduling The recurrence for the MECOMS Prospect to cash is once per month on-site at the Ferranti Computer Systems headquarters. Training onsite at the client is depending on the availability of the Trainers. The course dates are available on the MECOMS Portal: http://portal.mecoms.com. Conditions A minimum of 4 trainees is required to schedule and confirm the training. The maximum amount of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 2.600 per person Training on-site at Client > > 13.000 per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact The course dates and course materials are available on the MECOMS Portal: http://portal.mecoms.com. Please contact training@mecoms.com to subscribe for the MECOMS Advanced Functional Meter Data Management training. Prerequisites Trainees must be certified for Prospect to Cash.

Training overview Day 1 MMR > Set up of the key concepts that can be used in formulas for MMR - Calendars - SLP - Average consumption > Set up new formulas for MMR > Working with certificates and configurations for MMR > Working with MMR metering data based on the set up formulas Day 2 MMR/SMR > Set up validation formulas for MMR > Working with validation rules for MMR > Uploading files and resolve import errors MMR > Set up of the key concepts that can be used in formulas for SMR - Calendars - Territories and correction factors - Properties Day 3 SMR > Set up new formulas for SMR > Working with certificates and configurations for SMR > Set up validation formulas for SMR > Working with validation rules for SMR > Uploading files and resolve import errors SMR Day 4 > Certification Exam

CLASSROOM: ADVANCED FUNCTIONAL PRICING & QUOTATION UNIVERSITY Introduction The Advanced Functional training Pricing and Quotation is a functional training providing more in-depth knowledge on the B2B processes in MECOMS. In a 3 day training the trainees will get introduced in the B2B market processes and will go more in detail in the product model setup, contract management, quotation, pricing and billing functionality of MECOMS. With hands-on labs, the student will learn to think about the functional processes and teach him/her how to deal with the processes within MECOMS. The goal of these advanced trainings is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. The Advanced Functional Pricing and Quotation training is an add-on to the MECOMS implementation manuals. The course will also be provided as a self-learning course. (PowerPoint, lab exercises, training environment Omegapoint) Summary MECOMS University > > MECOMS Implementation manuals > > Self-study documents > > Process driven exercises MECOMS Advanced Functional P&Q training > MECOMS Key concepts > MECOMS P&Q Processes > Expert foundation for MECOMS functional project implementations MECOMS Certification Separate MECOMS Expert certification for Advanced Functional P&Q training (MAFPQ) Objective After following the classroom training or going through the selfstudy material, the trainee will be: > An advanced expert in the P&Q functionality > Able to implement the MECOMS product on a functional level for P&Q > Able to participate the MECOMS Advanced certification exam P&Q Target Audience This training is for everybody who needs to know more about contract and product management and customer lifecycle within MECOMS. This can be functional profiles as well as technical profiles that need a profound functional knowledge. A few examples: Solution architects, application consultants, developers, business consultants, Prerequisites Trainees must be certified for Prospect to Cash. Duration The duration for the MECOMS Pricing and Quotation training is 3 days between working hours from 9:00 until 17:00, and is typically given from Monday to Thursday. A 1 hour lunch will be foreseen. The last hour of the final day will be used for the certification Exam. Conditions A minimum of 4 trainees is required to schedule and confirm the training. The maximum amount of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 1.950 per person Training on-site at Client > > 9.750 per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact The course dates and course materials are available on the MECOMS Portal: http://www.mecoms.com/mecoms-portal. Please contact training@mecoms.com to subscribe for the MECOMS Advanced Functional Pricing and Quotation training.

Training overview Day 1 > Introduction to the B2B market > Process overview > Basic product model - Set up - Contract management - Quotation - Pricing and billing Day 2 > Exercise on Basic product model > Set up product model using different timeframes - Set up - Contract management - Quotation - Pricing and billing Day 3 > Exercise on a product model using different timeframes > Set up product model using deals and spot prices - Set up - Contract management - Quotation - Pricing and billing > Exercise on a product model using deals and spot prices > Certification Exam

SELF-STUDY: MECOMS ENERGY AND UTILITIES UNIVERSITY Introduction The goal of this training is to give the trainees a basic knowledge of the energy and utilities market. The training is set up around four aspects. First we ll take a look at the different market parties, by explaining multiple international market models. A few key concepts within the energy market as well as MECOMS are discussed in the next section. In the section processes we ll see which processes are being performed within the energy and utilies market. And last but not least we ll explain to the trainees why MECOMS is necessary in the market, a preview on the sales-track. Summary MECOMS University This training is available as an e-learning MECOMS energy and utilities training > > Energy and utilities Introduction > > Key concepts for the energy market and MECOMS > > Energy and utilities processes > > Introduction to the sales-track > > Basic foundation for any other training Within the e-learning are tests that need to be finished before starting the Prospect to cash training. Certification No certification available. Objective At the end of the training the trainee will be able to: > > Understand de-regulation is happening everywhere but is different in every country > > Know the different market parties and their role within the market > > Give a high level overview of the market processes > > See why MECOMS is the right product to work with in the energy market > > Participate in the Prospect to cash training Target Audience This training is for everybody who needs to know more about the energy and utilities market. But more specific, this training is mandatory for all people who will follow the Prospect to cash training. Duration The duration of this training is about half a day up to a day. The e-learning is built up in five chapters and can be split over blocks of more or less an hour. Training frequence scheduling The course can be followed whenever the trainee wants. If the trainee follows the course as preparation to the Prospect to cash training, the tests regarding the training need to be executed successfully. (on the Friday before the course starts) Conditions The trainee needs to have access to the MECOMS Portal. Prices The course material is free of charge. The course will be available on the MECOMS Portal: http://www.mecoms.com/mecoms-portal Contact Please contact training@mecoms.com for more information regarding the content of this training. Training overview Module 1 - Energy and utilities Introduction > What is the energy and utilities market > Regulated versus deregulated market > Current challenges Module 2 - Market Parties > Regulated market versus de-regulated markets > An example of a regulated market > Multiple examples of deregulated markets in different continents Module 3 - MECOMS Key concepts > Key concepts in the energy market > Key concepts regarding MECOMS Module 4 - MECOMS Process Wheel > Contact lifecycle > Asset lifecycle > Customer lifecycle > Product lifecycle > Commodity lifecycle Module 5 - Why MECOMS (Introduction to the sales-track) > High level proposition > A few numbers and figures > Testimonials from customers > An online test will be taken to see if the trainees are up to date with all information

CLASSROOM: MECOMS FUNCTIONAL CUSTOM TRAINING UNIVERSITY Introduction The MECOMS University develops a tailored training for you, based on your needs and expectations. Summary The MECOMS University will create tailored training material and will deliver the training. The development of the tailored training course will be done in cooperation with the implementation team with all parties involved (customer, partner, Ferranti) and will be based on the training framework. About the Training Framework A training framework is a compilation of building blocks where each building block represents a complete training for a process. Every building block can be used in each single training. This enables to create tailored trainings by combining different building blocks. The training framework is a compilation of: > > An excel file listing the processes that will be executed > > Visio flow per process > > Excel file listing the roles associated to the different processes > > A PowerPoint presentation that will be created to explain the different processes > > Happy Flow - as well as Problem Solving exercises for each process. > > Multiple choice quiz > > Documentation with task recording, demo scripts and training manual Objective The objective of this training is to prepare Users to execute the daily processes after the go live of the project. Target Audience Users who work with MECOMS on a daily basis. Conditions & Prices The MECOMS Functional Custom training is created upon request of the client. The duration and content is discussed together with the client. These trainings have no fixed duration. The price of the training will depend on the number of preparation days and the number of training days. These trainings are often organized on-site at the client but can also be organized at the Ferranti offices if training facilities are available. For more info and/or a quote please contact training@mecoms.com A trainer of the MECOMS University can be engaged to repeat delivery of the custom training on a yearly, half-yearly, quarterly or even monthly rhythm based on the amount of (new) staff to be trained. This will be done in cooperation with you to ensure the training material used is always up to date.

CLASSROOM: MECOMS PROSPECT-TO-CASH FOR KEY-USERS UNIVERSITY Introduction The MECOMS Prospect-to-Cash training for Key-Users focuses on how to interpret the set up and how to execute the standard MECOMS processes. Summary The course starts from a MECOMS environment that is already setup (example: products are already configured and certificates are setup). Each process will be approached in two ways: We will apply a best practice on how to execute a process, and then we will focus on errorsolving. Every process will be explained with theoretical examples and hands-on exercises. Example: you will update the tariffs of a product and will learn to solve errors when the update would fail. You will execute a device replacement and learn what to do when the device replacement does not succeed. The training covers following processes: > > Activities > > Product and tariff management > > Billing and invoicing management > > Contract management - Maintain contract connection - Quote management - Pricing - Contract connection won - End contract connection - Customer management > > Meter data management - Meter reading processing - Consumption processing - Time series processing > > Asset management - Metering asset management Objectives The objective of this training is to provide Key-Users a clear overview on how to execute the standard processes through MECOMS. As Key-User, you will learn which and how processes are supported by the standard MECOMS product and understand the MECOMS terminology. After attending this course, you will be able to give valuable input to the implementation team on how you want the processes to work in MECOMS. Target Audience > > Key-Users of MECOMS customers who will be involved during the implementation of MECOMS from the start of the project until completion. > > Sales Professionals from MECOMS Partners to understand which processes can be improved and automated with MECOMS, without the need to know how the setup is done. Duration The duration for the MECOMS Prospect-to-Cash training for Key- Users is 5 days between working hours from 09:00hrs until 17:00hrs, and is typically delivered from Monday to Friday. A one hour lunch is scheduled. Day 5 is programmed to pass your certification exam. Training frequency schedule The MECOMS Prospect-to-Cash training for Key-Users is planned to be available from July 2015. The recurrence of the MECOMS Prospect-to-Cash training for Key-Users is once per month on-site at Ferranti Computer Systemspremises in Antwerp. Training on-site at your location of preference is depending on the availability of our Trainers. The course dates are published in the Training Schedule of the MECOMS University on the MECOMS Portal. Conditions A minimum of 4 trainees is required to schedule and confirm the training. The maximum amount of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 2.250 per person Training on request (other location) > > 11.250 per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact The course dates and course materials are available on the MECOMS Portal. Please contact training@mecoms.com to subscribe for the MECOMS Prospect-to-Cash training for Key-Users Go to http://www.mecoms.com/mecoms-portal to visit the MECOMS Portal. Do you not have access to the MECOMS Portal? Click on register as new user and add the required information. As soon as your authorized colleague approves your request, you will receive your username and password.

SELF-STUDY: MECOMS SURESTEP ORGANIZATION UNIVERSITY Introduction MECOMS Sure Step is a project implementation methodology for MECOMS based on Microsoft Dynamics Sure Step, to ensure alignment with customers and partners implementing the MECOMS solution. This methodology offers a process-driven approach, built on existing proven practices and templates. MECOMS Sure Step improves the way how Ferranti cooperates with customers and partners during the implementation of MECOMS. The Sure Step Methodology starts with Diagnostic as the first of six phases. The goal of the Diagnostic phase is to help you complete the due diligence to select the solution that meets the needs. Diagnostic key activities and deliverables include: requirements and business process review; fit gap and solution blueprint; architecture and scoping assessments; upgrade assessment; project charter; and budget estimate. This course prepares you to conduct these key activities in a professional way. The MECOMS Sure Step methodology features cross-phase processes that group all related activities that span multiple implementation phases in a specific project scenario. Why? Because this clarifies the purpose of the individual activities and provides each project team member a clear understanding of their role, responsibilities, requirements and how they impact other team members. The MECOMS Sure Step methodology has nine 9 cross-phase processes which are grouped in three areas: Organization, Solution and Technology. For each of these three areas, we offer you self-study packages consisting of: An E-learning course per cross-phase process A PowerPoint presentation with full notes per cross-phase process Templates and Guidelines per cross-phase Summary MECOMS University > An E-learning course per cross-phase process > A PowerPoint presentation with full notes per cross-phase process > Templates and Guidelines per cross-phase MECOMS Certification No certification available. Content The MECOMS Sure Step Organization self-study offers you training courses on the cross-phase processes of Project Management, Training and Business Process Analysis. Read below the main deliverables and what you will learn and be able to do after each course. Cross-phase Project Management > > 8 different Project Management disciplines. > > Scope Management, Risk Management, > > Communication and Issue Management > > Covers initiation, planning, monitoring and closure > > Use of Project Site and lists and libraries After this course, you will be able to: > > Define and meet implementation objectives (scope, budget, quality and planning) > > Provide confidence in successful execution of the project implementation Cross-phase Training > > Get the right people trained at the right moment. > > Create Training Plan and describe approach. > > Organize Solution Overview before workshops. > > Prepare Train the Trainer sessions. > > Provide Training Material (FDD s, User Manuals and How To s). After this course, you will be able to: > > Ensure the right people are trained at the right moment via the right way in the right matter so they can work independently with the new solution > > Create buy-in among the customer s project team in the to be solution (at the start of the project) Cross-phase Business Process Analysis > > Understand the future state business processes. > > Deliver process flows as input for fit/gap and requirements gathering. > > The output will serve as reference point for scope, budget and planning of the project. > > Create buy in for using the new system After this course, you will be able to: > > Have a deep understanding of the customer s To Be Business

Processes derived from current business processes, bottlenecks, organizational dimensions, detailed functional requirements and standard features of the new system > > Provide reference point for scope, budget and planning of the project > > Provide basis for detailed requirements analysis, functional design, testing and training Target Audience The MECOMS Sure Step Organization self-study is developed for professionals who execute one of following roles (roles as defined in the Sure Step Implementation Methodology): > > Project Manager > > Business Decision Maker > > Business Analyst > > Subject Matter Expert > > Key-user Prices The MECOMS Sure Step Organization self-study is free-of-charge for professionals from MECOMS Customers and MECOMS Partners. Contact If you wish more information about this MECOMS Sure Step Organization self-study, please contact training@mecoms.com. You can access these self-study packages on the MECOMS Portal http://www.mecoms.com/mecoms-portal in the category Sure Step. If you don t have access to the MECOMS Portal, click on register as new user and add the required information. As soon as your authorized colleague approves your request, you will receive your username and password. On the MECOMS Portal http://www.mecoms.com/mecoms-portal, in the category Sure Step, you can consult also following detailed information: > Leaflet with brief overview > Document with detailed description > Presentation explaining the structure > Templates and Deliverables per phase > Visio flow with the key deliverables per phase per role > Visio flow with the key activities per phase per role

SELF-STUDY: MECOMS SURESTEP SOLUTION UNIVERSITY Introduction MECOMS Sure Step is a project implementation methodology for MECOMS based on Microsoft Dynamics Sure Step, to ensure alignment with customers and partners implementing the MECOMS solution. This methodology offers a process-driven approach, built on existing proven practices and templates. MECOMS Sure Step improves the way how Ferranti cooperates with customers and partners during the implementation of MECOMS. The Sure Step Methodology starts with Diagnostic as the first of six phases. The goal of the Diagnostic phase is to help you complete the due diligence to select the solution that meets the needs. Diagnostic key activities and deliverables include: requirements and business process review; fit gap and solution blueprint; architecture and scoping assessments; upgrade assessment; project charter; and budget estimate. This course prepares you to conduct these key activities in a professional way. The MECOMS Sure Step methodology features cross-phase processes that group all related activities that span multiple implementation phases in a specific project scenario. Why? Because this clarifies the purpose of the individual activities and provides each project team member a clear understanding of their role, responsibilities, requirements and how they impact other team members. The MECOMS Sure Step methodology has nine 9 cross-phase processes which are grouped in three areas: Organization, Solution and Technology. For each of these three areas, we offer you self-study packages consisting of: An E-learning course per cross-phase process A PowerPoint presentation with full notes per cross-phase process Templates and Guidelines per cross-phase Summary MECOMS University > An E-learning course per cross-phase process > A PowerPoint presentation with full notes per cross-phase process > Templates and Guidelines per cross-phase MECOMS Certification No certification available. Content The MECOMS Sure Step Solution self-study offers you training courses on the cross-phase processes of Requirements and Configuration, Custom Coding, Quality and Testing. Read below the main deliverables and what you will learn and be able to do after each course. Cross-phase Requirements & Configuration > > Gather requirements in Functional Requirement Document (FRD). > > Complete the fit / gap analysis in the FRD and Fit/Gap Sheet. > > Organize Conference Room Pilots. > > Create Functional Design Documents (FDD). After this course, you will be able to: > > Get a deep understanding of detailed functional requirements > > Asses fit/gap of the detailed functional requirements with standard functionality > > Agree with customer via the functional design how functional requirements will be translated into the system > > Define standard product configuration > > Provide reference point for scope, budget and planning of the project Cross-phase Custom Coding > > Provide Development Standards updated for the project. > > Create Technical Design Documents (TDD). > > Deliver custom code, perform code reviews and unit testing. > > Create release packages for testing and production After this course, you will be able to: > > Adhere to development standards to have consistent and understandable code > > Translate functional requirements and gap analysis into a technical design document (TDD) as a base for developing the solution > > Write the custom code > > Have a standard protocol to handle different versions of a solution > > Document Code > > Perform unit tests to ensure the newly developed code is stable enough to go into the testing phase > > Release all code to the customer in a very professional manner Cross-phase Quality & Testing > > Create Test Plan and describe test strategy and approach.

> > Decide what test types must be performed and when. > > Create test scripts for the individual test runs. > > Record the test results and provide test reports and test conclusion. After this course, you will be able to: > > Create a high quality, high-performing product or service that meets your customers expectations. > > Accomplish quality control in each project phase as part of the cross-phase process activities > > Plan and monitor these activities through the project task list > > Work on the company s reputation > > Create optimal teamwork Target Audience The MECOMS Sure Step Solution self-study is developed for professionals who execute one of following roles (roles as defined in the Sure Step Implementation Methodology): > > Business Analyst > > Subject Matter Expert > > Key-user Prices The MECOMS Sure Step Solution self-study is free-of-charge for professionals from MECOMS Customers and MECOMS Partners. Contact If you wish more information about this MECOMS Sure Step Solution self-study, please contact training@mecoms.com You can access these self-study packages on the MECOMS Portal http://www.mecoms.com/mecoms-portal in the category Sure Step. If you don t have access to the MECOMS Portal, click on register as new user and add the required information. As soon as your authorized colleague approves your request, you will receive your username and password. On the MECOMS Portal http://www.mecoms.com/mecoms-portal, in the category Sure Step, you can consult also following detailed information: > Leaflet with brief overview > Document with detailed description > Presentation explaining the structure > Templates and Deliverables per phase > Visio flow with the key deliverables per phase per role > Visio flow with the key activities per phase per role

SELF-STUDY: MECOMS SURESTEP TECHNOLOGY UNIVERSITY Introduction MECOMS Sure Step is a project implementation methodology for MECOMS based on Microsoft Dynamics Sure Step, to ensure alignment with customers and partners implementing the MECOMS solution. This methodology offers a process-driven approach, built on existing proven practices and templates. MECOMS Sure Step improves the way how Ferranti cooperates with customers and partners during the implementation of MECOMS. The Sure Step Methodology starts with Diagnostic as the first of six phases. The goal of the Diagnostic phase is to help you complete the due diligence to select the solution that meets the needs. Diagnostic key activities and deliverables include: requirements and business process review; fit gap and solution blueprint; architecture and scoping assessments; upgrade assessment; project charter; and budget estimate. This course prepares you to conduct these key activities in a professional way. The MECOMS Sure Step methodology features cross-phase processes that group all related activities that span multiple implementation phases in a specific project scenario. Why? Because this clarifies the purpose of the individual activities and provides each project team member a clear understanding of their role, responsibilities, requirements and how they impact other team members. The MECOMS Sure Step methodology has nine 9 cross-phase processes which are grouped in three areas: Organization, Solution and Technology. For each of these three areas, we offer you self-study packages consisting of: An E-learning course per cross-phase process A PowerPoint presentation with full notes per cross-phase process Templates and Guidelines per cross-phase Summary MECOMS University > An E-learning course per cross-phase process > A PowerPoint presentation with full notes per cross-phase process > Templates and Guidelines per cross-phase MECOMS Certification No certification available. Content The MECOMS Sure Step Technology self-study offers you training courses on the cross-phase processes of Infrastructure, Integration and Interface; and Data Migration. Read below the main deliverables and what you will learn and be able to do after each course. Cross-phase Infrastructure > > Gather Non-Functional Requirements. > > Create Environment Plan and design Environment Specification. > > Deliver non-production environments and the production environment > > Create Installation and Operation Guide and Go Live Cutover Plan. After this course, you will be able to: > > Setup and maintain various project environments > > Setup and maintain production environment > > Provide documentation for handover of environments Cross-phase Integration & Interfaces > > Gather Non-Functional Requirements specific for Integration. > > Create Functional Design Documents (FDD) for Interfaces. > > Create Technical Design Documents (TDD) for Interfaces. > > Create custom code and test scripts specific for Interfaces. After this course, you will be able to: > > Assure information flow between our system and external systems > > Facilitate the business processes > > Setup a cost effective, maintainable, user friendly, time reducing and secure integration of external systems Cross-phase Data Migration > > Gather Data Migration Requirements. > > Create Data Migration Design and Data Mapping Specification. > > Provide Migration Cutover plan and design migration scripts. > > Perform dry runs and cleaning of data. Perform data acceptance tests.

After this course, you will be able to: > > Migrate data from existing environments to the new MECOMS solution > > Ensure Quality of Data to minimize operational issues in the new system > > Ensure a smooth transition Target Audience The MECOMS Sure Step Technology self-study is developed for professionals who execute one of following roles (roles as defined in the Sure Step Implementation Methodology): > > Subject Matter Expert > > IT Manager > > IT Team Member Prices The MECOMS Sure Step Technology self-study is free-of-charge for professionals from MECOMS Customers and MECOMS Partners. Contact If you wish more information about this MECOMS Sure Step Technology self-study, please contact training@mecoms.com You can access these self-study packages on the MECOMS Portal http://www.mecoms.com/mecoms-portal in the category Sure Step. If you don t have access to the MECOMS Portal, click on register as new user and add the required information. As soon as your authorized colleague approves your request, you will receive your username and password. On the MECOMS Portal http://www.mecoms.com/mecoms-portal, in the category Sure Step, you can consult also following detailed information: > Leaflet with brief overview > Document with detailed description > Presentation explaining the structure > Templates and Deliverables per phase > Visio flow with the key deliverables per phase per role > Visio flow with the key activities per phase per role

CLASSROOM: MECOMS TECHNICAL FOR NON-TECHNICALS UNIVERSITY Introduction The MECOMS Technical Training for Non-Technicals is the technical foundation for MECOMS Application Consultants. In a two day training program, the trainees will get to know all the aspects of the MECOMS Object Model. Furthermore, all aspects related to technical implementations are explained and hands-on exercises are executed by the trainees themselves. This is a high-level technical overview that will help all Application Consultants by giving them an overview on the technical aspects of their implementations. Summary MECOMS University > > Classroom training > > Structured knowledge transfer MECOMS Technical Training for Application Consultants > > MECOMS technical Best Practices > > MECOMS architecture overview > > MECOMS base types, tables and user interfaces overview > > MECOMS Time Slicing, Logging, Messaging and other frameworks > > MECOMS Object Model Objective At the end of the training the trainee will be able to: > > Estimate technical implementations for the MECOMS product > > Execute small technical tasks during a MECOMS implementation > > Follow the MECOMS Technical Training Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 900 per person Training on-site at Client > > 4.500 per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact The course dates and course materials are available on the MECOMS Portal: http://www.mecoms.com/mecoms-portal. Please contact training@mecoms.com to subscribe for the MECOMS Technical for Non-Technical training. Target Audience > > Application Consultants > > Project Managers Prerequisites > > MECOMS Prospect to cash training > > Energy & utilities knowledge is preferred but not needed. Duration The duration for the MECOMS Technical Training for Non- Technicals is 2 days between working hours going from 09:00 until 17:00. A 1 hour lunch will be foreseen. Training frequence scheduling The MECOMS Technical Training for Non-Technicals is delivered on request on-site at the Ferranti Computer Systems headquarters or optional at the clients side. Conditions A minimum of 4 trainees is required to schedule and confirm the training. The maximum amount of trainees per technical training is 8. Training overview Day 1 > MECOMS technical training introduction > MECOMS architecture overview > MECOMS User interfaces overview > MECOMS best practices > MECOMS EDTs and Tables overview > MECOMS Reverse Engineering > MECOMS table inheritance implementations Day 2 > Working with time and time slicing in MECOMS > MECOMS Document Framework > MEMS Logging framework > Event mechanism in MECOMS > MECOMS Object Model > Technical end-to-end MECOMS implementation

CLASSROOM: MECOMS FUNCTIONAL TRAIN THE TRAINER UNIVERSITY Introduction The MECOMS Functional Train the Trainer -course is designed to support and to enable Trainers at our customers and our partners to create and to deliver MECOMS training themselves to persons using MECOMS on a daily basis. Summary The foundation of this course is a Training Framework that is setup to train Users based on the standard MECOMS Solution. A MECOMS Training Framework is a compilation of building blocks where each building block represents a complete training for a process. Each building block can be used in every training course. This enables to create tailored trainings by combining different building blocks. The training framework consists of: > > An excel file listing the processes that will be executed > > Visio flow per process > > Excel file listing the roles associated to the different processes > > A PowerPoint presentation explaining the different processes > > Happy Flow - as well as Problem Solving exercises for each process. > > Multiple choice quiz > > Documentation with task recording, demo scripts and training manual Approach You will receive pre-defined templates that you will complete with training content that you have adapted. To accomplish this, you first will map the custom processes in your own organisation. Then, you will shape your custom training material in the pre-defined templates starting from the standard content that we already have created to train users based on the standard MECOMS Solution. Step 1: We start explaining the Trainer how to use the MECOMS Training Framework. > > How can you update the MECOMS Training Framework to use for your own organisation > > How to work with the task recorder. > > How to hand over the template documents (PowerPoint presentation, Visio flows, exercise documents, quiz, ) Step 2: We coach the Trainer to create own training material with the use of the MECOMS Training Framework. The Trainer will therefore complete pre-defined templates by reusing and customizing the standard training content that we make available. The level of customization of training content is dependant from how much MECOMS has been customized to improve and automate the utility processes in your company. A Trainer from the MECOMS University will coach you in your role as Trainer with the creation of training material for a sample of the processes until you are familiar to create your own training using the MECOMS Training Framework. The Trainer from the MECOMS University remains available to support you when you create your training resources in the periods where there is no personal assistance of the Ferranti Trainer. Step 3: When you have completed the creation of the training material, the MECOMS University Trainer will review and provide feedback on your training material. You will also be invited to deliver the training to the MECOMS University Trainer who will review and give feedback on your training delivery. Objective After this training, you will be able to create a MECOMS Training for the users in your company tailored to the processes applied in your organisation. Target audience MECOMS Customer: The person in your organization who is assigned with the responsible to develop the competencies of MECOMS Users. MECOMS Partner: The person in your company who is assigned with the responsibility to develop the skills and competencies of MECOMS Users in the organization of your customer. Duration The duration of the MECOMS Functional Train the Trainer-course is 3 days; scheduled between working hours from 09:00hrs until 17:00hrs and typically from Monday to Friday. Training frequency schedule We expect to make the MECOMS Functional Train the Trainer-course available from June 2015. This training is organized on request. Conditions A minimum of 1 trainee is required to schedule and confirm the training. The maximum amount of trainees is 3. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 6.750 per training Training on-site at Client > > 6.750 per training (minimum 1/maximum 3 trainees) > > Hotel and travel expenses for the MECOMS trainer Contact For more info on possible training dates please contact training@mecoms.com

SELF-STUDY: MECOMS IMPLEMENTATION WORKBENCH - DOCUMENTATION UNIVERSITY Introduction The MECOMS Implementation workbench is an application that is designed to help you to implement MECOMS faster. With the MECOMS Implementation Workbench, you can use templates to configure MECOMS according to our best practices of business processes. Objectives for making this Documentation available to you The MECOMS Implementation Workbench offers you clear insights in all utility processes enabled with MECOMS. Detailed documentation is available at your fingertips for each detailed utility process. Exploring these documentations enable you: > > To define a fit/gap-analysis and estimate accurately the work associated to bridge gaps. > > To configure easily a demonstration environment using the out-ofthe-box MECOMS setup. Target Audience Sales Professionals and Pre Sales Consultants at MECOMS Partners. As Business Consultant, I configure and implement MECOMS now without requiring technical expertise or other technical consultants to be involved. I work much faster, with more autonomy and I can realize much more efficiencies for my company than before - Tine Van Landeghem, MECOMS Application Consultant. Prerequisites Trainees must be certified for Prospect to Cash. Access the documentation The Documentation is stored in the MECOMS Implementation Workbench and is associated to each utility process. The Workbench and the Documentation is available for professionals at MECOMS Partners. You need an account to access the MECOMS Implementation Workbench, which you can obtain through sending an email to support@mecoms.com requesting an account for the MECOMS Implementation Workbench with the name of your project, and the name and email address of the project manager. Cost Access to the MECOMS Implementation Workbench is free-of-charge for MECOMS Partners. Contact If you wish more information about the MECOMS Implementation Workbench, please contact Johan Wagemakers, email Johan.Wagemakers@ferranti.be and phone +32 35457870

31 cm 0. Global Headquarters Ferranti Computer Systems NV Noorderlaan 139 2030 Antwerp BELGIUM T +32 3 540 49 11 F +32 3 542 63 28 info@ferranti.be Ferranti HQ will move to a new location as from JUNE 2015 Romeynsweel 7 2030 Antwerp BELGIUM T +32 3 540 49 11 F +32 3 542 63 28 info@ferranti.be