DATA COLLECTION PLACEMENT AND PROTECTION OF INDONESIAN OVERSEAS WORKER

Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers (BNP2TKI) DATA COLLECTION PLACEMENT AND PROTECTION OF INDONESIAN OVERSEAS WORKER By : MUHAMMAD HIDAYAT The Third Meeting of Focal Specialists on International Labour Migration Statistic (ILMS ) in ASEAN Bangkok, July 1-2, 215

THE SCHEME FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS Refer to Act No. 39/24, there are 5 (five) scheme of Placement TKI, as follows; 1. PRIVATE TO PRIVATE Placement is facilitated by Private Company in both of Indonesia (PPTKIS) and Destination Countries (Agency). 2. PLACEMENT BY PERSONAL Working by themselves 3. GOVERNMENT TO GOVERNMENT (G TO G) Placement is facilitated by Government refer to MoU between Indonesia Government and Destination Countries, i.e.; South Korea, Japan 4. GOVERNMENT TO PRIVATE (G TO P) Placement facilitated by Indonesia Government with Private Company in Destination Countries, i.e.; Company in Penang (Malaysia). 5. COMPANY OWN INTERESTS Placement employment Indonesian Private Company working abroad for its own interest

THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS Refer to Act No. 39/24 Placement and Protection of TKI involve 13 stakeholders in both of Government or private institutions. It is realize that conditions will affect to the services, should be longer and difficult in coordination. In order to make it faster, easy and transparent, BNP2TKI has developed system which operated and integrated with almost 1.5 stakeholders private and government. 1. Services by system Refer to Act No. 39/24 concerning The Placement and Protection of Indonesia Overseas Workers (hereinafter referred to as TKI), The National Board for Placement and Protection of Indonesian Overseas Workers (hereinafter referred to as BNP2TKI) has developed 3 system in supporting services, i.e.; a) Information System for Jobs market overseas (JOBSINFO) b) Information System to facilitate placement from registration until departure process (SISKOTKLN) c) Information system to facilitate all TKI s complaint (CRISIS CENTER) through several media, i.e; Phone, Fax, Email, SMS, Letter and Direct Complaint.

2. Data Center THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS In supporting system goes well for almost 1.5 stakeholders, BNP2TKI has built Data Centre comply to TIA-942 tier 1 (Telecommunications Industry Association) and Wide Area Networking using Virtual Private Network and Public Internet powered by Indonesia Telecommunication Co. 3. We enhance the placement process faster and easier continuously, by integration with all placement stakeholders i.e.; a) Ministry Home Affairs by using Citizen ID (e-ktp) as Single ID for Indonesia Overseas workers data base; b) Indonesian Immigration by using Passport for verification, Real time schedule of Departure and Arrival of Indonesia Overseas Worker; c) Indonesia Representative at Taiwan, Hongkong, Malaysia, Singapore, Uni Emirate Arab and Saudi Arab for verification Demand Letter and Employment Contract; d) 3 Local Manpower Office (Province) and 3 Local Manpower Office (District) for Recruit and Registration based on electronic Citizen ID (e-ktp); e) 53 Employment Agencies (PPTKIS), 99 Health Check Institutions (SARKES), 44 Training Centers (BLKLN), 7 Competency Test Institutions (LSP) and 3 Insurance Consortiums; f) 4 BNP2TKI Rep. offices in both of province and district (BP3TKI/LP3TKI/P4TKI).

INTEGRATION SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS EMBASSY DEMAND DATA ENDORSE JOB ORDER TKI CONTRACT DATA TKI RETURN DATA BNP2TKI DATA OF SUPPLY, LINK & MATCH STATUS OF STAKEHOLDER DATA OF DEPLOYMENT PERMIT PLACEMENT STATUS DATA ARRIVAL DATA OF COMPLAINT TKI FOLLOW UP STATUS LOCAL DISTRICT MANPOWER OFFICE REGISTER DATA OF TKI S PLACEMENT CONTRACT DATA OF PASPORT RECOM. TKI RETURN STATUS DATA OF COMPLAINT TKI FOLLOW UP STATUS MINISTRY OF HEALTH DATA STATUS OF HEALTH CHECK INSTITUTIONS DATA OF TKI S HEALTH 2 5 SARKES SHARING DATA (WEB SERVICE) 3 4 GET DATA BY NIK (WEB SERVICE) DATABASE CITIZEN S (SNGLE ID) SHARING DATA (WEB SERVICE) MIN. OF JUSTICE & HUMAN RIGHTS DATA OF TKI PASPORT DEPARTURE STATUS ARRIVAL STATUS SHARING DATA (WEB SERVICE) MINISTRY OF HOME AFFAIRS ELECTRONIC CITIZEN ID SYSTEM FOR PLACEMENT & PROTECTION TKI JOBS INFO SISKOTKLN CRISIS CENTER 6 7 1 SHARING DATA (WEB SERVICE) MIN. OF MANPOWER DATA STATUS OF BLKLN DATA OF INSTRUCTOR DATA OF PPTKIS & INSURANCE DATA OF TKI COMPLAINT DATA OF INSURANCE CLAIM PPTKIS & ASURANSI 12 SHARING DATA (WEB SERVICE) 11 GET DATA BY NIK (WEB SERVICE) 1 8 9 MINISTRY OF FOREIGN AFFAIRS TKI STATUS ON DESTINATION COUNTRIES DATA OF COMPLAINT TKI FOLLOW UP STATUS BP3TKI/LP3TKI/P4TKI DATA OF SUPPLY, LINK & MATCH STATUS OF STAKEHOLDER DATA OF TKI S DEPARTURE PLACEMENT STATUS DATA OF COMPLAINT TKI FOLLOW UP STATUS MIN. OF TRANSPORTATION SHARING DATA TKI PELAUT DATA MANING AGENT INDONESIAN POLICE SUPERVISION & SECURITY OF PLACEMENT & PROTECTION DATA OF LSP DATA OF ACCESSOR DATA OF TKI COMPETENCY CONNECTED LSP BNSP IN PROCESS

Flow Process of Placement Migrant Workers DEPARTURE EMBARKATION Selection Agency, Endorse Job Order Monitoring & Protection Migrant Worker EMBASSY 14 BNP2TKI BRANCH OFFC. Verification Docs, PAP, Issued IDCard (KTKLN), Protection of Migrant Worker INSURANCE During and after placement Insurance, update data 1 2 13 12 Permit deployment of migrant workers (SIP), Monitoring & Protection of Migrant Worker BNP2TKI 3 Permit Recruitment of migrant workers (SPR) LAB. OFFICE PROV. INFORMATION SYSTEM PLACEMENT OF OVERSEAS WORKERS (SISKOTKLN) 4 Information Jobs, Recruitment & Selection, Placement Agreement LAB. OFFICE DISTRICT 6 ONLINE SYSTEM REGISTRATION (Insert Data) Get Data by NIK 5 SIP & SPR EMPL. AGENCY Documents requirements CANDIDATE MW HOME AFFAIRS OFFC. Database Citizens Single ID (NIK) INSURANCE Pre-Placement Insurance, update data 5 7 MEDICAL CENTER 11 IMIGRATION OFFICE Issued Pasport, update data Departure and Arrival COMPETENCY INSTITUTION Certification, update data, Certificate of Competension 1 VOC. TRAINING CENTER Registration, duration of Training, update data 9 Medical check, update data, Certificate 8

THE PLACEMENT SERVICE OF PROCESS STEPS 1. Employment Agency Indonesia (PPTKIS) & Agency Destination Country makes placements cooperation agreement, job order/demand letter as a condition for the recruitment of migrant workers. Consular or labor attaches to verify and endorsment job order/demand letter. 2. Job Order/Demand Letter as a condition of the permit deployment of migrant workers (SIP) by BNP2TKI 3. Issued permit recruitment of migrant workers by Labour Office Province 4. To disseminate information about job order, recruitment and selection of candidates by Labor Office Districts & PPTKIS, placement agreement between PPTKIS & candidates 5. Employment Agency & Candidates have document requirements 6. Candidates data entry through an Online System Resgistrasi by NIK based on database Citizen conducted by the Labor Office District

THE PLACEMENT SERVICE OF PROCESS STEPS 7. Candidates insurance included pre- placement by PPTKIS and then update data insurance to SISKOTKLN 8. Candidates shall pass medical checks at health facilities and given a Certificate of health, then update data health to SISKOTKLN 9. Candidates registered and training in Vocational Training Center for 1-2 months and then update data training to SISKOTKLN 1.Candidates take the test competence in Competency Test Institutions and given a certificate of competence, then update data sertificate to SISKOTKLN 11.Candidates their passport at the immigration office based on data from SISKOTKLN for passports issued, then update data pasport to SISKOTKLN 12.Candidates insurance included during & after placement by PPTKIS and then update data insurance to SISKOTKLN 13.Candidates documents requirement verified, following the end of departure briefing ( PAP ), issued ID Card (KTKLN) by BNP2TKI representative in the Province/District, and employment contract signing, then update data to SISKOTKLN 14.Candidates departure to country of destination and update data departure from database Imigration to SISKOTKLN

Infrastructure of Information System BNP2TKI INTERNET INTRANET BNP2TKI User Public Local User Access Local User Access Local User Access Local User Access User BP3TKI/LP3TKI/P4TKI Internal User VPN Public / Extranet Network SISKOTKLN Application Load Traffic Manager SIPENDAKI Application CRISIS CENTER Application JOB INFO Application VPN-IP Internet Oracle Net Service Client Access - Kemnaker - Adminduk - Kemenlu - etc DB Server Oracle RAC DB Server DB Server FC/FCoE Network Oracle RAC DB Server STORAGE

THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS The Placement and Protection of data used for : 1. Manpower planning, 2. Employment protection services, 3. Empowerment of migrant workers (after placement) to be entrepreneurs, 4. Upgrading skills of migrant workers (return), 5. Data Statistics, 6. Publications 11

Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers STATISTICAL DATA PLACEMENT OF INDONESIAN OVERSEAS WORKER 211 215

DATA OF PLACEMENT (As of 211-215 May) 7 6 5 586,82 494,69 512,168 429,872 4 3 2 1 12,677 211 212 213 214 215 (s.d 31 MEI) NO YEAR TOTAL 1 211 586.82 2 212 494.69 3 213 512.168 4 214 429.872 5 215 (May 31) 12.677

DATA OF PLACEMENT (As of 211-215 May) FORMAL SECTOR INFORMAL SECTOR 4. 3. 2. 266.191 258.411 285.297 247.61 4. 3. 2. 32.611 236.198 226.871 182.262 1. 67.954 211 212 213 214 215 (May 31) 1. 52.723 211 212 213 214 215 (May 31) NO YEAR TOTAL FORMAL % INFORMAL % 1 211 586.82 266.191 45 32.611 55 2 212 494.69 258.411 52 236.198 48 3 213 512.168 285.297 56 226.871 44 4 214 429.872 247.61 58 182.262 42 5 215 (May 31) 12.677 67.954 56 52.723 44 2

DATA OF PLACEMENT (As of 211-215 May) FEMALE MALE 4. 376.686 4. 3. 2. 1. 279.784 276.998 243.629 69.479 211 212 213 214 215 (May 31) 3. 2. 1. 21.116 214.825 235.17 186.243 51.44 211 212 213 214 215 (May 31) NO YEAR NUMBER FEMALE % MALE % 1 211 586.82 376.686 64 21.116 36 2 212 494.69 279.784 57 214.825 43 3 213 512.168 276.998 54 235.17 46 4 214 429.872 243.629 57 186.243 43 5 215 (May 31) 12.677 69.479 57 51.44 43 3

DATA OF PLACEMENT (As of 211-214, By Marital Status) 4. 379.366 35. 3. 3.3 39.427 25. 251.149 2. 15. 165.753 158.124 158.858 142.463 1. 5. 41.683 36.455 43.883 36.26 Married Single Divorced 211 379.366 165.753 41.683 212 3.3 158.124 36.455 213 39.427 158.858 43.883 214 251.149 142.463 36.26

DATA OF PLACEMENT (As of 211-214, By Educational) 25. 233.775 217.213 2. 195.92 191.542 15. 162.731 147.129 16.97 138.821 119.714 124.825 1. 14.37 16.83 5. 7.168 6.12 6.692 4.135 Bachelor Degree & Higher 24.276 26.572 29.12 Diploma 17.355 Senior High School Junior High School Elementary School 211 7.168 24.276 14.37 233.775 217.213 212 6.12 26.572 119.714 195.92 147.129 213 6.692 29.12 124.825 191.542 16.97 214 4.135 17.355 16.83 162.731 138.821

DATA OF PLACEMENT (As of 211-214, By Province) 16. 14. 12. 1. 8. 6. 4. 2. ACEH BALI BABE L BANTBENG EN KULU YOG YA JAKA GOR RTA ONTA LO JAMB I JABA JATE JATI R NG M KALB AR KALS EL KALT ENG KALT IM KEPR I LAMP UNG MALU KU MALU T NTB NTT PAPU A PAPU A BRT RIAU SULB AR SULS EL SULT ENG SULT SULU SUM RA T BAR SUMS SUM EL UT 211 1.49 15.6 225 27.57 373 4.395 18.71 52 578 145.6 123.1 19.2 1.689 1.25 17 665 1.179 17.8 462 54 72.83 1.72 85 73 495 1.82 13.94 1.273 496 1.196 96 2.233 12.44 212 762 14.8 144 1.85 317 4.62 15.2 46 747 119.6 115.4 1.3 2.67 797 67 959 1.427 16.25 353 44 46.24 8.753 47 75 459 625 13.87 82 641 1.742 1.176 1.874 13.72 213 91 14.61 11 13.24 334 4.967 14.24 29 934 129.8 15.9 93.84 1.9 888 6 716 1.54 17.97 325 56 63.43 5.38 11 54 717 542 1.35 1.66 689 1.543 1.639 2.662 13.29 214 951 7.716 49 9.72 319 3.88 7.561 37 835 15.4 92.59 78.3 5.19 711 69 449 1.223 18.5 312 121 61.13 5.515 48 47 868 45 7.497 896 423 1.76 1.227 1.958 14.78

NO PROVINCE DATA OF PLACEMENT (As of 211-214, By Province and Gender) MALE 211 212 213 214 FEMALE TOTAL MALE FEMALE TOTAL MALE FEMALE TOTAL MALE FEMAL E 1 ACEH 795 695 1,49 371 391 762 593 317 91 54 411 951 4,113 2 SUMATERA UTARA 1,978 1,469 12,447 2,413 11,315 13,728 2,812 1,487 13,299 2,58 12,22 14,782 54,256 3 SUMATERA BARAT 432 528 96 489 687 1,176 652 987 1,639 519 78 1,227 5,2 4 RIAU 323 172 495 342 117 459 552 165 717 642 226 868 2,539 5 KEPULAUAN RIAU 839 34 1,179 1,177 25 1,427 1,338 22 1,54 95 273 1,223 5,369 6 JAMBI 288 29 578 23 517 747 439 495 934 425 41 835 3,94 7 SUMATERA SELATAN 694 1,539 2,233 69 1,265 1,874 795 1,867 2,662 63 1,328 1,958 8,727 8 BENGKULU 228 145 373 19 127 317 26 128 334 236 83 319 1,343 9 LAMPUNG 3,43 14,42 17,85 3,573 12,686 16,259 5,518 12,457 17,975 5,843 12,657 18,5 69,819 1 BANGKA BELITUNG 52 173 225 83 61 144 9 2 11 37 12 49 528 11 BANTEN 5,21 22,555 27,576 4,861 5,992 1,853 5,124 8,12 13,244 3,835 5,885 9,72 61,393 12 DKI JAKARTA 11,453 7,265 18,718 13,39 1,982 15,21 12,658 1,59 14,248 6,51 1,51 7,561 55,548 13 JAWA BARAT 28,39 117,213 145,63 32,825 86,795 119,62 34,375 95,51 129,885 27,591 77,888 15,479 5,587 14 JAWA TENGAH 34,864 88,29 123,154 45,76 69,696 115,456 46,464 59,57 15,971 37,318 55,272 92,59 437,171 15 DI YOGYAKARTA 2,22 2,373 4,395 2,322 2,298 4,62 2,69 2,358 4,967 1,963 1,845 3,88 17,79 16 JAWA TIMUR 33,686 75,547 19,233 34,622 65,746 1,368 37,15 56,828 93,843 28,724 49,582 78,36 381,75 17 BALI 12,161 2,95 15,66 11,713 2,369 14,82 12,177 2,44 14,617 5,692 2,24 7,716 51,481 18 NUSA TENGGARA BARAT 54,861 17,974 72,835 38,165 8,8 46,245 5,13 13,335 63,438 48,125 13,14 61,139 243,657 19 NUSA TENGGARA TIMUR 5,53 5,222 1,725 5,787 2,966 8,753 2,59 2,799 5,38 2,29 3,36 5,515 3,31 2 KALIMANTAN BARAT 853 836 1,689 1,659 948 2,67 7,489 2,62 1,91 3,679 1,511 5,19 19,577 21 KALIMANTAN TENGAH 3 77 17 35 32 67 38 22 6 39 3 69 33 22 KALIMANTAN SELATAN 327 923 1,25 477 32 797 456 432 888 285 426 711 3,646 23 KALIMANTAN TIMUR 58 85 665 862 97 959 671 45 716 382 67 449 2,789 24 SULAWESI SELATAN 9,44 4,544 13,948 1,213 3,662 13,875 7,855 2,53 1,358 5,385 2,112 7,497 45,678 25 SULAWESI TENGGARA 331 165 496 54 137 641 497 192 689 326 97 423 2,249 26 SULAWESI TENGAH 169 1,14 1,273 275 545 82 154 912 1,66 167 729 896 4,55 27 SULAWESI UTARA 769 427 1,196 1,366 376 1,742 1,155 388 1,543 819 257 1,76 5,557 28 SULAWESI BARAT 6 482 1,82 426 199 625 343 199 542 312 138 45 2,699 29 GORONTALO 31 21 52 37 9 46 23 6 29 19 18 37 164 3 MALUKU 24 222 462 256 97 353 271 54 325 26 52 312 1,452 31 MALUKU UTARA 46 8 54 36 8 44 43 13 56 119 2 121 275 32 PAPUA 52 33 85 38 9 47 98 12 11 4 8 48 29 33 PAPUA BARAT 51 22 73 7 5 75 48 6 54 42 5 47 249 TOTAL 21,116 376,686 586,82 214,825 279,784 494,69 235,17 276,998 512,168 186,243 243,629 429,872 2,23,451 TOTAL TOTAL

DATA OF PLACEMENT (As of 211-214, By Top Destination Countries) 16. 14. 12. 1. 8. 6. 4. 2. MALAY TAIWA SIA N SAUDI HONGK SINGA ARABI ONG PORE A UEA QATAR USA SOUTH BRUNE OMAN BAHRA ITALY JAPAN KUWAI CHINA SPAIN TURKE NETHE OTHER RLAND KOREA I IN T Y S S 211 134.266 78.865 137.835 5.31 47.786 39.917 16.616 13.749 11.392 1.84 7.36 4.379 3.48 2.58 2.723 1.72 1.484 1.16 592 12.69 212 134.69 81.71 4.655 45.478 41.556 35.888 2.38 15.353 13.593 13.146 8.836 6.328 3.691 3.293 2.518 1.967 1.746 1.29 798 17713 213 15.25 83.544 45.394 41.769 34.655 44.55 16.237 15.21 15.374 11.269 1.719 5.384 3.746 3.42 2.534 2.55 1.417 1.518 1.176 17734 214 127.827 82.665 44.325 35.5 31.68 17.962 7.862 9.233 11.848 11.616 19.141 5.472 1.295 2.428 1.714 915 889 1.246 796 1222

DATA OF PLACEMENT (As of 211-214, By Top Jobs) 3. 25. 2. 15. 1. 5. - Dosmeti c Worker Caregive r Engineer Plantatio n Worker Contruct ion Worker Waiter Fisherm an Steawar d Cleaning Service Cruisesh ip Services Nurse Oiler Others 211 282.944 54.793 44.756 46.436 5,625 6.92 4.371 5.952 1.29 6.814 1.496 54,73 212 165.532 52.565 5.69 39.679 1,853 7.154 5.213 5.341 2.521 25862 1.644 41 53,385 213 169.513 48.188 61.14 51.43 13,39 8.22 5.559 2.69 4.223 2397 1.397 2.55 79,663 214 196.496 49.69 51.353 4.138 1,761 4.754 4.852 1.38 7.19 16959 93 1.395 63,16

Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers STATISTICAL DATA PROTECTION SERVICES OF INDONESIAN OVERSEAS WORKER 211 215

DATA OF ARRIVAL (As of 211-215 May) 6. 539.169 494.266 4. 393.72 26.93 2. 21.779 5.572 21 211 212 213 214 215 (May 31) NOTED: Data of Arrival TKI has decrease cause of Placement suspend policy for some countries (Middle East majority)

DATA OF COMPLAINT SERVICES (As of 211-215 May, by Complaint Status) 16. 14.277 12. 8. 4. 7 1.885 3.234 NOTED: 1. Total Complaint 2,51 cases 2. Complaint Average 14/ day. 3. Total Complaint has finished 14.277 cases (7%). 1.17 New Complaint Validation Process Follow up by BNP2TKI Follow up by Other Gov Intitutions Finished

2.5 DATA OF COMPLAINT SERVICES (As of 211-215 May, by Media Complaint) 2. 1.5 1. 5 Direct Mail Email SMS Phone Others 211 1.398 955 12 42 2.87 24 212 2.83 2.224 42 34 946 97 213 1.757 1.475 8 8 1.15 97 214 1.389 1.372 89 25 978 1 215 (May) 834 758 6 16 423 9

DATA OF TKI COMPLAINT (As of 211-215 (May), By Top Destination Countries) 3.5 3. 2.5 2. 1.5 1. 5 SAUDI ARAB MALAYSI A UEA TAIWAN JORDAN SINGAP ORE OMAN QATAR KUWAIT HONG KONG BAHRAIN SOUTH KOREA 211 2.888 388 17 161 254 12 67 59 137 43 29 42 17 212 2.769 613 35 24 282 149 19 94 138 76 64 63 4 213 1.863 723 262 345 188 11 147 189 86 86 64 35 25 214 1.296 893 28 277 132 154 155 126 55 89 86 51 63 215 (May) 576 762 113 138 38 53 94 53 3 49 44 24 39 BRUNEI

DATA OF ARRIVAL (As of 211-215 May) 25. 2. 19.257 Total Arrival TKI Problematic 15. 1. 5. 1.111 4.4 4,982 Deportation 5.35 3.141 75 398 242 169 1.473 137 Adi Soemarmo Solo - Airport Juanda Surabaya - Airport Ahmad Yani Semarang - Airport Tanjung Pinang - Seaport Lombok Mataram - Airport Adi Soetjipto Yogyakarta - Airport Entikong Pontianak - Border Area 234 18 24 11 24 2 Sultan Mahmud Badaruddin II Palembang - Airport Husein Sastranegara Bandung - Airport Kualanamu Medan - Airport 1.717 941 Soekarno Hatta Jakarta - Airport 6. 4. 2. 539.169 494.266 393.72 26.93 21.779 5.572 21 211 212 213 214 215 (May 31)

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