Résumé of Dawn Bowden, Ph.D. 561 County Road 1012, Silverthorne, CO 80498 Phone: 970.724.9290; Mobile: 303.818.1560 Email: dawn.bowden@gmail.com TEACHING/LECTURES Swiss Management Center University (Zurich, Switzerland), Assistant Professor, 2009 - present Colorado Mountain College, Adjunct Faculty, 2009 - present University of Phoenix School of Business, Adjunct Classroom Professor, 2009 present L'Institut Supérieur Européen de Gestion (Paris. France), Visiting Professor, 2008 present California InterContinental University, Adjunct Online Professor, 2009 Ceridian University - Learning and Development; Guest Speaker, 2007 Metropolitan State University, Guest Lecturer, Fall 2001, Spring 2002 EDUCATION & QUALIFICATIONS Ph.D. in International Business Management, INTERNATIONAL SCHOOL OF MANAGEMENT/ST. JOHN S UNIVERSITY Paris/New York; 2009 (Graduated Cum Laude with a GPA of 3.98 on a 4.0 scale) M.B.A. in Management, UNIVERSITY OF ST. THOMAS Minneapolis, MN; 1998 B.S. in Consumer Science & Merchandising, UNIVERSITY OF MINNESOTA Minneapolis, MN; 1994 A.S. in Business, UNIVERSITY OF WISCONSIN Marshfield, WI; 1991 Certified Employee Benefits Specialist, UNIVERSITY OF PENNSYLVANIA, THE WHARTON SCHOOL and the International Foundation of Employee Benefit Plans; in progress Certified Six Sigma Yellow Belt, Ceridian Corporation Minneapolis, MN; 2006 (Green Belt training completed in 2009) Page 1 of 5
PUBLICATIONS & WORKING PAPERS Bowden, D., & Smits, S. (in press) Understanding the Multifaceted Nature of Change in the Health Care System. In Organization Development in Healthcare Handbook. Information Age Publishing. Chapter prospectus accepted and final edits in progress for publication. Bowden, D. (in press). An Assessment of Business Accreditation Organizations and Standards. The International Council Of Business Schools and Programs 2009 Annual Conference Proceedings - Recognizing Excellence in Business Education. Bowden, D. (in press). Developing the Executive Brain Functions through Brain-Based Learning. The International Council Of Business Schools and Programs 2009 Annual Conference Proceedings - Recognizing Excellence in Business Education. Merrill, R., Aldana, S., & Bowden, D. (in press) Employee Weight Management through Health Coaching. Eating and Weight Disorders. Manuscript accepted for publication. Bowden, D. (2009) Innovation and Integration Capacity: An Investigation of U.S. Health Care Organizations. Saarbrucken, Germany: VDM Publishing House, Ltd. Bowden, D. (2008, December) Health Care A Dose of Innovation for the Ills, Benefits & Compensation Digest, 45(12), 16 20. Merrill, R., Bowden, D., & Aldana, S. Twelve Month Weight Loss According to Readiness to Change, Self- Efficacy, and Initial Change in Weight. Peer-reviews in progress with anticipated response by December 2009. Bowden, D. Stress Management Interventions for Improved Functioning and Symptoms. Peer-reviews in progress with anticipated response by January 2010. An Instructional Case Study: Making a Difference Through Innovation. Target journals being evaluated. An Exploration of the Case Study. Target journals being evaluated. Capitalizing on How the Brain Works: Implications for Education & Business. Target journals being evaluated. Learning & Assessment In a Virtual Environment: A Strategic Marketing Course Example. Target journals being evaluated. Ethics in Career Counseling. Target journals being evaluated. A Market Entry Strategy for Health Management Services: Supporting Shokuiku and Government Reform. Target journals being evaluated. A Marketing Strategy for Health Management Services: Overcoming the Mountain to Achieve Health for All. Target journals being evaluated. Innovation and Creativity: Achieving Balance for Competitive Advantage. Target journals being evaluated. Change Management: Applying Frameworks to Manage Change. Target journals being evaluated. Page 2 of 5
PRESENTATIONS Bowden, D. (2009, November). An Assessment of Business Accreditation Organizations and Standards. Paper presented at ACBSP Annual Region 8 Conference, Paris, France. Bowden, D. (2009, November). Developing the Executive Brain Functions through Brain-Based Learning. Paper presented at ACBSP Annual Region 8 Conference, Paris, France. Lawson, K., Kreitzer, M. J., & Bowden, D. (2009, May 15). Impact of Health Coaching on Smoking Cessation. Poster Presentation presented at North American Research Conference on Complementary and Integrative Medicine, Minneapolis, Minnesota. Bowden, D. (2008, November 17). Health and Wellness Programs for Moving Participants Toward Health. Lecture/ Workshop presented at International Foundation of Employee Benefit Plans Annual Conference, San Antonio, Texas. Bowden, D. (2008, February 4). Aiming to Meet and Exceed Market Needs. Address presented at 2008 Ceridian Corporation Sales Conference, Las Vegas, Nevada. Bowden, D. (2007, July 17). Employee Engagement: Application of Health & Productivity Solutions to affect Behavioral Modification and Change. Discussion group facilitation presented at Insights Human Resource & Benefits Conference, Miami, Florida. Bowden, D., & Alfonsin, I. (2007, July 16). Wellness in the Workplace: The Future for the Modern Employer. Lecture presented at Insights Human Resource & Benefits Conference, Miami, Florida. ASSOCIATIONS & MEMBERSHIPS Academy of Management, Member Special Interest Groups: Management Education and Development and Health Care Management American Marketing Association (Colorado), 2009 2010 Board Member and Vice President of Volunteers American Marketing Association, Member Special Interest Groups: Health Care Marketing and Doctoral Students Women Business Leaders of the U.S. Health Care Industry Foundation, Foundation Associate International Foundation of Employee Benefit Plans (IFEBP), Member & Mentor Gerson Lehman Group Healthcare Council, Consultant Page 3 of 5
MANAGEMENT EXPERIENCE JUMPSTART INNOVATIONS, LLC 2008 present Principal, Product & Marketing Strategist Business planning: research and analysis, program assessment, product development, tactical and strategic marketing, financial evaluation, profit and cash flow control. Projects range from product design/development launches, retail and industry product audits, workshops, seminars, and conference presentations in health and value innovation. Data analysis and manuscript generation to validate program effectiveness for peer-reviewed journals. Improving the well-being and health care of communities and individuals through initiatives with national and regional health and benefits organizations. CERIDIAN CORPORATION 2006 2009, UK, Canada, Central/South America 2008, Vice President, Research & Market Development Managed international development projects for Central & South America, Canada, and the UK including market analysis, marketing plan development, and program design and development. Led clinical program evaluations and the external Scientific Advisory Board. Established the first-ever program evaluation and research agenda, performed data analytics, and wrote papers for publication. Recommended and implemented protocols for ensuring quality and outcomes for health and productivity programs. 2006, Vice President, Product & Partner Management Served as a member of the Senior Management Team driving strategic planning and the development roadmap. Directed a product and partner management team to develop an international product portfolio, manage and identify strategic partnerships, and integrate acquisitions. Managed a limited budget of $3.4M and a team of 9 product managers to reposition the business for >10% revenue growth by repackaging the entire product portfolio within 4 months. Created and launched a new product development process that reduced average development time by 47%. Integrated a health and wellness company acquisition including restructuring of the product portfolio and the supporting organization. CIGNA CORPORATION 2000 2006 2005, Regional Vice President, Middle Market Sales Developed and managed 3 sales regions in the Western half of the U.S., including high growth MSAs in CA and TX. Recognized as one of the top sales reps based on sales results achieved. (Goal: $2.0M per year) Launched a multi-company cross-sell initiative resulting in identification of targeted and qualified direct sales and online leads with a revenue potential of $9.0 million. 2002, Assistant Vice President, Product Development & Marketing 2000, Director, Product Development Directed a marketing and product development team to complete product launches, market research, competitive analysis, marketing communications design and development, and training. Led the development and expansion of an international product portfolio to provide expatriate and host national benefit programs in over 140 countries. Developed and launched 7 strategic partnerships and led strategic planning initiatives resulting in the identification of 10 new market segments with a revenue potential of over $270 million over a 4-year period. Page 4 of 5
UNITED HEALTH GROUP 1999 2000 Product Development Manager Charged to drive the development of new products to support revenue growth and market penetration. Served as project leader for the development of 2 high growth product portfolios with a team of 5 product managers and multiple crossfunctional teams. Directed gross margin improvement initiatives including development of an operational audit process to ensure cost-effective procedures for service delivery, realizing a 20.1% increase in efficiency. Developed strategic business partnerships to engage in business and product expansion of a $14.0 million revenue opportunity. NORDICTRACK 1998, China Product Manager Led cross-functional teams in the design, validation, prototyping, and international manufacturing of short lifecycle consumer products. Served as a team lead and P&L manager for the product line, achieving the desired gross margin targets ($100 million in sales). Designed and implemented an internal competitive intelligence system to support business plan construction and development of new products. EARLIER CAREER POSITIONS 1994 1997 Various marketing, product management, and consulting positions with increasing responsibility with Nasco, Inc., Trendex, Inc., and Results Accountants Systems. Page 5 of 5