Storage Assurance Audit Services OVERVIEW Solution Brief From backup and recovery to capacity planning, when it comes to storage management, we've got you covered. The Storage Assurance Audit Services includes proprietary technology, which provides a "single pane of glass" through which you can view and manage your entire storage and backup infrastructure. Customers can choose between a onetime 30 day service or as a monthly audit for 1, 2 or 3 year terms. For customers that opt for the yearly audit, OnX will on a monthly and quarterly basis, provide detailed reports on our activities, so you remain completely aware of what is happening with your environment. OnX gives you 24x7 access to our secure customer portal to view highly customizable reports that detail the health and reliability of your environment, as well as highlight key performance metrics. Each quarter our team will meet with you to review results, make necessary adjustments to policies and procedures, and assess any issues. Data collection is performed by installing proprietary agent-less software on a customer provided server eliminating the need to install software on each individual piece of equipment. AUDITS Backup Manager Managing a complex enterprise-wide backup infrastructure can be a daunting task requiring countless hours gathering information and poring over logs and spreadsheets. The Backup Manager Service simplifies and centralizes this task giving you real time management and control of your storage environment, while dramatically reducing the time and effort otherwise required. The unique browser-based console lets you access your backup and recovery data at any time, from any location using any browser. Reduced cost of data management Anytime access to the details of your storage environment Powerful graphics-based dashboard provides critical, at-a-glance analytics Diagnose problems at the root level, isolating problem files Ensures higher rate of backup and recovery success across your entire storage infrastructure Forecasts availability and consumption levels based on actual metrics, enabling you to maximize existing equipment and realize higher ROI Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners. Page 1 of 5
Capacity Manager The Capacity Manager Service helps you Enables IT to maximize storage capacity maximize utilization of your existing Delays need to purchase additional software without sacrificing performance. storage The agent-less audit gives you a 360 view Reports on individual host allocation and of your total storage capacity, accurately consumption pinpointing allocation and consumption Forecasts future storage requirements across your organization. from each host Alerts IT administrators to hot spots and areas requiring additional storage Illuminates "over-provision" of storage for data-rich applications Customizable reports Accurate reporting yields accurate chargeback File Analytics Managing enterprise data is a critical and monumental task. Unstructured data, often found in emails, documents and digital media, further fuels the fire as IT managers are left struggling to discern which files are critical to the enterprise, duplicates, stale, or worse yet, inappropriate and non-compliant. The File Analytics service manages your vast repository of data, helping you reduce storage costs along with corporate risk. Using proprietary agent-less data collection technology, File Analytics software gleans information from the file systems deployed within complex heterogeneous environments, storing it in a purpose-built database. The result: complete visibility into the billions of files within your organization. Reports indicate inappropriate data use, assist with legal and regulatory compliance and identify duplicate and obsolete data for improved storage tiering. Vendor-independent, proprietary technology provides an end-to-end view of your entire storage environment Optimizes data center file management reducing total cost of ownership (TCO) Reduces IT hours required to manage data Reclaims valuable storage, maximizing existing investment Informs purchasing decisions, helping IT manage tight budgets Aggregates, analyzes and appropriates files based on corporate policies Helps IT meet compliance and other regulatory requirements Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners. Page 2 of 5
Virtualization Manager The Virtualization Manager service puts the spotlight on your entire virtual IT environment, enabling you to plan, manage and optimize your virtual storage requirements. The proprietary technology provides a clear window into your existing physical and virtual storage infrastructure, ensuring that you will be well equipped to improve the efficiency and ROI of current and future storage resources. Solution Brief View entire virtual storage environment vis-a-vis physical storage resources Tunes each virtual machine for optimal performance Maximizes use of existing equipment that supports virtual environments Illuminates actual usage vs. allocation of virtual storage Shines spotlight on resource utilization Provides chargeback reports based on actual usage Provides individualized runtime statistics Predictive analysis engine forecasts future needs Details historical and current resource allocation Report on resource-specific allocation and usage trends Fabric Manager Got a complex, unwieldy SAN environment? We can help. The Fabric Manager service lets you visualize your entire SAN topology so that you can proactively manage and control the very fabric of your storage infrastructure. Our proprietary technology gives you clear insight into your SAN configuration, providing you with a host-to-storage interactive dashboard that lets you optimize your storage resources by identifying bottlenecks, alerting you to hot spots and clearly delineating storage pathways. Change-management tools survey storage infrastructure Alert IT to critical changes Provide trend analysis with cause and effect results Visibility into all SAN components including routing paths, switch configurations and connectivity Graphical representation of SAN from virtual and physical servers to storage system Captures key performance metrics and details in reports Detailed accounting of SAN resources feeds forecast, analysis and usage reports Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners. Page 3 of 5
Replication Manager The protection of mission critical data is, well, mission critical. We know that you Measures compliance with policy to replication comparisons are often faced with the precarious Provides real-time alerts should balancing act of ensuring that compliance replication fall outside established policies and service-level agreements are policies met while managing tight budgets. Gives you real insight into the storage Fortunately the Replication Manager required for snapshot and mirrored service can help you improve the overall volumes while reporting wasted performance of your business continuity capacity environment while streamlining costs. Drill-down data lets you allocate the true costs of data protection as appropriate Helps you maximize existing resources with improved replication policies and performance ONX APPROACH OnX utilizes a five (5) phase methodology for Storage Assurance Audits that includes: 1. Site survey and data collection planning 2. Software deployment and data collection 3. Status check and provisioning of reporting portal 4. Evaluation of key areas of the environment 5. Findings and recommendations reporting/presentation Phase 1: Site Survey and Data Collection planning An OnX consultant will work with the customer to complete a Customer Site Survey form to identify pertinent information about the target environment. This information includes: o Current environment configuration information o Identifying the target storage resources for the assessment o If some or all of this information has been provided already, this will be a process of confirmation and expansion Phase 2: Software deployment and data collection Deploy the data collection software based on the information in the Customer Site Survey Configure system settings and schedule the initial data collection process to run. Create data and storage groups based on the information in the Customer Site Survey, up to the agreed number of groups Phase 3: Status check and provisioning of reporting portal Provision the customer reporting portal Schedule a follow-up meeting with the customer based on the information collected in the Customer Site Survey and any additional information collected during the installation process. o This follow-up meeting will be to check the status of the data collection process, review the portal reporting functionality and make any adjustments if necessary Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners. Page 4 of 5
Phase 4: Evaluation of key areas of the environment Review and evaluate report output extrapolating key data for comparison with customer defined business metrics and requirement Develop a GAP analysis to assist in the formulation of remediation guidance focused on improving health of the environment Phase 5: Findings and recommendations reporting/presentation Gather and remove data from customer reporting portal for analysis and packaging. Create an executive report of findings and recommendations based on industry best practices and customer requirements. o The report may include cost estimates for remediation as well as the continued access to the Assurance Monitoring service and reporting portal RELATED SERVICES Implementation services for Storage / SAN Implementation for Backup and Recovery Performance Analysis and Assessments for: o Storage / SAN o Server o Network PROJECT MANAGEMENT OnX includes project management as part of all projects to manage the overall project team, create and maintain the project plan, communicate status on a recurring basis and facilitate escalations as needed. This helps to minimize risks and ensure timely and successful service delivery. Additionally, OnX maintains a knowledgebase of lessons learned comprised of feedback from all service deliveries to help prevent unforeseen delays and other impact on the project. WHY ONX? > Our experience designing and integrating enterprise data center solutions gives our clients access to skills and expertise beyond their in-house IT teams and traditional resellers. > OnX s industry certifications across a broad selection of best-in-class IT manufacturers and technologies gives us access to information, tools, techniques, and enablement beyond those available to in-house IT teams. > Our proven success delivering ~900 projects annually. > We utilize Industry, OEM, and OnX Best Practices and capture and apply lessons learned to reduce client risk. > OnX methodology and project management applied to all projects. Copyright 2015 OnX Enterprise Solutions Ltd. All trademarks used herein are the property of their respective owners. Page 5 of 5