Traineeships Diploma of Business Administration (BSB50407) accredited online training Accredited Online Training Pty Ltd > ABN 84 105 938 476 > RTO #31102 > 283-289 Draper St > PO Box 7575 Cairns QLD 4870 > p 1300 72 66 34 > int +61 7 4041 3198 > f 07 4041 7794 > e info@aot.edu.au > www.aot.edu.au
HOW LONG DOES THE COURSE TAKE? You, the student, are completely in control of your own learning schedule. Total nominal hours: 390 hrs Maximum 24 months access to online course (approx. 10-20 hours to complete each unit). DELIVERY MODE Online The Diploma of Business Administration provides managerial level training for clerical and administrative personnel. You will gain essential skills that will prepare you for a range of administrative careers, including office manager, senior executive assistant, personal assistant and administrator. WHAT WILL YOU ACHIEVE FROM THIS COURSE? The Diploma of Business Administration is designed to provide you with a planning and organisational perspective of administration, which builds upon your existing computer skills using complex technical features. HOW TO GAIN YOUR QUALIFICATION FASTER & TRANSFER TO UNIVERSITY Fast Track Recognition of Prior Learning (RPL) University credit transfer ENTRY REQUIREMENTS Sufficient literacy and numeracy skills to complete the course Access to an internet connection and computer To enrol call 1300 72 66 34 or visit www.aot.edu.au 2
EMPLOYABILITY SKILLS The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options. Communication - managing organisational systems and processes to ensure usability and compliance by all staff - participating in complex interpersonal exchanges requiring excellent negotiation and writing skills - using effective interpersonal skills and relating to a wide range of internal and external clients Teamwork - delegating tasks as per job role responsibilities to appropriately skilled team members - working and consulting with others to develop systems and processes Problem Solving - anticipating problems and preparing contingency plans - controlling budgets, reconciling figures, rectifying anomalies and applying estimating skills - researching and analysing data to prepare work plans and processes as required Initiative and Enterprise - being creative and providing innovative solutions to complex issues - choosing appropriate systems to meet organisational needs - designing and developing documentation and related processes - responding to new and changing circumstances to ensure accurate and timely advice Planning and Organising - allocating resources to ensure organisational requirements are met - collecting, collating and analysing information using appropriate workplace business systems - developing contingency plans and strategising to meet client needs - managing meetings and conferences effectively through excellent time management and organisational skills Self Management - following legislative and regulatory requirements to ensure the safety and security of organisational and employee information - managing own time and priorities and dealing with contingencies - meeting statutory requirements in respect to payroll and recruitment practices - taking responsibility as required by work role and ensuring all organisational polices and procedures are followed Learning - planning training needs, and monitoring and evaluating training and induction programmes Technology - using complex functions of computer software to design and develop templates, standard documentation and user manuals - using electronic communication devices and processes i.e. computers, internet, intranet, email to produce written correspondence and reports - using technology to manage organisational information This is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive. To enrol call 1300 72 66 34 or visit www.aot.edu.au 3
COURSE STRUCTURE You are required to complete 8 units of study for the Diploma of Business Administration (BSB50607) Group A Electives Complete All BSBADM503B Plan and manage conferences BSBADM502B Manage meetings BSBFIM502A Manage payroll BSBADM504B Plan or review administration systems BSBADM506A Manage business documents, design and development This unit describes the performance outcomes, skills and knowledge required to plan, promote and coordinate conferences, ensuring follow up procedures are incorporated. This unit describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. This unit describes the performance outcomes, skills and knowledge required to establish and monitor security procedures for managing organisational payroll services and to calculate and process salary payments, group taxation and related payments. This unit describes the performance outcomes, skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system. This unit covers setting standards for organisational documents and managing document design and production to meet the standards. Group B Electives Select 3 from the group below BSBCUS501A Manage quality customer service BSBMGT502B Manage people performance BSBWOR402A Promote team effectiveness FNSACCT501B Provide financial and business performance information FNSACCT503B Manage Budgets and Forecasts FNSACCT608B Evaluate organisation s financial performance This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. This unit describes the performance outcomes, skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. This unit specifies the outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation. The unit covers the competency to analysis and report a broad range of financial and business performance information.this unit requires the application of skills and knowledge required to provide financial and business performance information. The unit encompasses assessing clients needs, analysing data and preparing advice. This unit covers the competency to prepare and manage budgets and forecasts. This unit requires the application of skills and knowledge required to prepare and manage budgets and forecasts. The unit encompasses preparing budgets, forecasting estimates and documenting budgets and monitoring budgeted outcomes. This unit covers the analysis and estimation process required to determine an organisation s financial position and performance.this unit requires the application of skills and knowledge required to evaluate an organisations financial performance.the unit encompasses evaluating returns to operations, determining long and short term needs and reviewing performance. To enrol call 1300 72 66 34 or visit www.aot.edu.au 4
BSBMGT515A Manage operational plan BSBMGT516C Facilitate continuous improvement BSBRSK501A Manage risk BSBHRM402A Recruit, select and induct staff BSBHRM504A Manage workforce planning BSBHRM505B Manage remuneration and employ benefits BSBHRM506A Manage recruitment, selection and induction process BSBHRM507A Manage separation or termination BSBLED502A Manage programs that promote personal effectiveness This unit describes the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation s operational plan. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area. The unit has been designed to be consistent with AS/NZS 4360:2004 Risk management. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to plan workforce strategies to achieve organisational goals and objectives. It includes aligning workforce objectives with business plans, analysing labour market trends and predictions, and designing strategies and succession plans to ensure a competent and appropriately diverse workforce is available to meet anticipated changes. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to implement an organisation s remuneration and benefit plans. It incorporates all functions associated with remuneration, including packaging, salary benchmarking, market rate reviews, bonuses and the legislative aspects of remuneration and employee benefits. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to manage all aspects of the recruitment selection and induction processes in accordance with organisational policies and procedures. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to deal with redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. This unit describes the performance outcomes, skills and knowledge required to manage programs within a health and wellbeing focus. The unit addresses the management of the range of programs that would typically be associated with health and wellbeing such as stress management, smoking cessation, exercise, Employee Assistance Programs (EAPs). No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. To enrol call 1300 72 66 34 or visit www.aot.edu.au 5
ASSESSMENTS AOT uses competency based assessment methods to ensure students have demonstrated their performance to a required standard. Competency based assessment is the focus of accredited vocational courses on what the student can actually do and the standard at which they are able to perform. Performance is measured in terms of whether students meet the prescribed levels of competency, not how well they carry out tasks relative to each other or the length of time taken to attain the skills. AOT s assessment process may consist of the following tasks, dependant on the unit/chapter requirements: Portfolios/case studies Holistic Assessments Multiple choice and/or Short answer questionnaires To enrol call 1300 72 66 34 or visit www.aot.edu.au 6