Table of Contents Preface 4 Notice... 4 Document Part Number... 4 Trademarks... 4 US Patent Numbers... 4 Technical Services Contact Information... 5 Document Conventions... 5 Warranty... 5 Chapter 1 Radius Overview 7 1.1 About Radius... 7 1.2 Defining the Radius System... 8 1.2.1 Monitored Devices...8 1.2.2 Device Categories...8 1.2.3 Alert Devices...8 1.2.4 Alert Groups...8 1.2.5 Modes and Actions...9 1.3 Radius Server Components... 9 1.3.1 Radius Server...9 1.3.2 Network Coordinator...9 1.3.3 High Power Repeater...9 1.3.4 Wireless End Devices...10 1.3.4.1 Pendant Transmitters...10 1.3.4.2 Universal Transmitters...10 1.3.4.3 Specialized Transmitters...10 1.3.5 Dialogic Combined Media Board...10 1.3.6 Two-Way Radio Interface...10 1.3.7 Paging Base Station and Pagers...11 Chapter 2 Radius Server Installation and Configuration 12 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 1
2.1 Radius Server Installation... 12 2.1.1 Connect to the Radius Server...13 2.1.1.1 Connect to the Radius Server via Microsoft Remote Desktop...13 2.1.1.2 Connect to the Radius Server Locally...13 2.1.2 Configure the Radius Server with a Static IP Address...13 2.1.3 Check for Active License for your Radius System...14 Chapter 3 Network Coordinator Installation and Configuration 15 3.1 Network Coordinator Installation... 15 3.1.1 Configure the Network Coordinator...16 Chapter 4 High Power Repeater Installation and Configuration 18 4.1 High Power Repeater Installation... 18 4.1.1 Configure Repeaters...18 Chapter 5 End Device Installation and Configuration 20 5.1 End Device Installation... 20 5.1.1 Create Category...20 5.1.2 Pendant Transmitter Installation...22 5.1.2.1 Register a Pendant Transmitter...22 5.2 Universal Transmitter Installation... 23 5.2.1 Register a Universal Transmitter...23 5.3 Specialized and Motion Detector Transmitter Installation... 24 5.3.1 Register a Specialized or Motion Detector Transmitter...24 Chapter 6 Dialogic D/41JCT-LS Combined Media Board Installation and Configuration 26 6.1 Dialogic D/41JCT-LS Combined Media Board Installation... 26 6.1.1 Configure the Dialogic Board...26 6.1.2 Set Up a Phone (Voice Call) Alert...27 Chapter 7 Two Way Radio Module Installation 29 7.1 Two-Way Radio Module Installation... 29 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 2
Chapter 8 Pager Installation and Configuration 30 8.1 WaveWare Paging Base Installation... 30 8.1.1 Configure the Paging Base...30 8.1.2 Configure Apollo Gold Pagers...31 8.1.3 Configure Wall Pagers...32 8.1.3.1 Advanced Wall Pager Configuration Options...34 Chapter 9 Restart Services 35 9.1 Restart Services... 35 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 3
Preface Notice Inovonics, 2013 Inovonics intends this manual for use by Inovonics customers only. All comments concerning the contents of this manual should be directed to the Inovonics marketing department. No part of this work covered by copyright may be reproduced in any form either graphically, electronically, or mechanically; including photocopying, recording, taping, or storing in an information retrieval system without prior written permission from Inovonics. Document Part Number 06325C Trademarks Inovonics, EchoStream, and Radius are registered trademarks of Inovonics. All other brand names and product names used in this manual are trademarks, registered trademarks, or trade names of their respective holders. US Patent Numbers 7,154,866 7,554,932 7,746,804 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 4
Technical Services Contact Information For Inovonics technical services: E-mail: support@inovonics.com Phone: (800) 782-2709; (303) 939-9336 Document Conventions The following notices are used throughout this document: Note: Emphasizes points, provides supplementary information, or indicates minor problems in an expected outcome. Caution: Indicates possible damage to equipment or loss of data, as well as potential problems in an expected outcome. Warning: Indicates the possibility of minor injury to oneself or others. Danger:Indicates the possibility of serious or fatal injury to oneself or others. Warranty Inovonics Wireless Corporation ("Inovonics") warrants the Radius server hardware to conform to its own specifications and to be free of defects in materials and workmanship under normal use for a period of twelve (12) months from the date of manufacture. Within the warranty period, Inovonics will repair or replace, at its option, all or any part of the warranted product. Inovonics will not be responsible for dismantling and/or reinstallation charges. To exercise the warranty, the User ("User", "Installer" or "Consumer") must work directly through their authorized distributor who will be given a Return Material Authorization ("RMA") Number by Inovonics. Details of shipment will be arranged directly through the authorized distributor. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 5
This warranty is void in cases of improper installation, misuse, failure to follow installation and operating instructions, unauthorized alteration, accident or tampering, and repair by anyone other than Inovonics. This warranty is exclusive and expressly in lieu of all other warranties, obligations or liabilities, whether written, oral, express, or implied. There is no warranty by Inovonics that Inovonics product will be merchantable or fit for any particular purpose, nor is there any other warranty, expressed or implied, except as such is expressly set forth herein. In no event shall Inovonics be liable for an incidental, consequential, indirect, special, or exemplary damages, including but not limited to loss of profit, revenue or contract, loss of use, cost of down time, or interruption of business, nor any claim made by distributor's customers or any other person or entity. This warranty will not be modified or extended. Inovonics does not authorize any person to act on its behalf to modify or extend this warranty. This warranty will apply only to the Radius server hardware. Inovonics will not be liable for any direct, incidental or consequential damage or loss whatsoever, caused by the malfunction of product due to products, accessories, or attachments of other manufacturers, including batteries, used in conjunction with Inovonics products. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 6
Chapter 1 Radius Overview 1.1 About Radius Radius is a revolutionary alert server and awareness engine. Designed to link people to events in life-safety situations, Radius combines the latest mass notification capabilities with advanced positioning technology to provide detailed location information. Radius provides the central nervous system for your Physical Security Information Management system. The system integrates data from traditional security devices, even IP-enabling legacy security and fire panels to do so, and then coordinates an appropriate response. The location functionality provided by Inovonics Positioning Technology then ensures those alarms can be located, so that the response can be effective. Radius allows users to monitor a variety of end-devices; interface to fire, access control, and environmental systems; and provide notification to mobile devices such as cell phones, pagers, and two-way radios. Figure 1-1 Radius Overview 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 7
Radius Overview 1.2 Defining the Radius System Every Radius system will differ depending on the specific application, but they all have in common that they must turn alarms from end devices into alerts delivered to the user. Generally, Radius system components are defined as follows: 1.2.1 Monitored Devices Every device that you are watching for an alarm must be defined as a monitored device. This includes universal transmitters, pendants, door alarms, smoke detectors, and motion detectors. 1.2.2 Device Categories Every monitored device must belong to a category. If you are using motion detectors, you will need a motion detector category; if you are using pendants, you need a pendant category. It is in the device category section that you determine what you want Radius to do when an alarm occurs at a monitored device. 1.2.3 Alert Devices Every device that will receive an alert from Radius must be defined here, including pagers, phones, and email addresses. Any device to which you want to send a quick message or reminder must be set up in alert devices. Any device that you want included in an alarm escalation under modes and actions must be set up in alert devices. If you want to put together an alert group, all members of the group must be set up in alert devices. 1.2.4 Alert Groups This feature allows you to create groups of alert devices that will always be contacted together. Alert groups are especially useful in situations where you wish to contact a large group of people; by creating an alert group, you only have to choose a single entry to send a quick message or reminder. If you want to put together an alert group, all members of the group must be set up in alert devices. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 8
Radius Overview 1.2.5 Modes and Actions Alarms can be escalated using the modes and actions option. This will allow you to set up time schedules (modes) and specific alarm responses (actions) for each device category. 1.3 Radius Server Components 1.3.1 Radius Server The Radius server is a Windows XP embedded server typically connected to the local area network (LAN) to allow existing users to view and administer the Radius system on their workstations. The Radius server includes four serial ports, one Ethernet port, six USB ports and four analog telephone jacks. The Radius server requires 110VAC power with an uninterrupted power supply and an ethernet connection. 1.3.2 Network Coordinator The network coordinator manages signals between the wireless end devices in the Radius system and the Radius server. The network coordinator requires 110VAC power. Generally speaking, the network coordinator should be mounted in an elevated position, away from metal. The network coordinator should be mounted no more than 25 feet away from the Radius server. 1.3.3 High Power Repeater The high power repeater intelligently amplifies transmissions from any Inovonics EchoStream end device, while ignoring background noise. Virtually any number of repeaters can be added to a system, scaling the system size as needed. The high power repeater requires 110VAC power. Radius can also use the high power repeater network to provide the approximate location of wireless end devices sending alert signals. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 9
Radius Overview 1.3.4 Wireless End Devices The Radius system can incorporate any Inovonics wireless end device, including: 1.3.4.1 Pendant Transmitters Inovonics wireless pendant transmitters offer virtually limitless opportunities for panic/duress, life safety, and many custom applications. http://www.inovonics.com/pendant-transmitters.aspx 1.3.4.2 Universal Transmitters Inovonics universal transmitters are designed for use with almost any standard contact or sensor. They are available in a number of configurations for almost any application. http://www.inovonics.com/universal-transmitters.aspx 1.3.4.3 Specialized Transmitters Inovonics specialized transmitters are used for unique security, pulse counting, temperature, and custom applications. http://www.inovonics.com/specialized-transmitter.aspx 1.3.5 Dialogic Combined Media Board A dialogic combined media board allows the Radius system to make and receive phone calls. A voice-enabled Radius server includes one four-port Dialogic board installed. The Dialogic combined media board can only be used with a standard analog phone line. The combined media board will not work with a digital phone line. 1.3.6 Two-Way Radio Interface A two-way radio can be connected to the Radius server using a radio interface box with a phone connection on one end and a 2.5mm jack to interface to a base radio. The radio interface box will use one of the RJ11 jacks found on the dialogic board. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 10
Radius Overview 1.3.7 Paging Base Station and Pagers The Radius server can connect to a paging base station via one of the serial ports to deliver POCSAG compliant messages to pagers. The paging base station requires 110VAC power. Generally speaking, the paging base station should be mounted in an elevated position, away from metal. The paging base station should be mounted no more than 25 feet away from the Radius server. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 11
Chapter 2 Radius Server Installation and Configuration 2.1 Radius Server Installation To install the Radius server: 1 Use the included mounting hardware to mount the server in a safe, temperature controlled location. Caution: The Radius server is equipped with an active temperature monitoring system. To ensure proper operation of the Radius server, please ensure that the ambient temperature not exceed 100 degrees farhenheit. 2 Connect UPS battery backup and power. Caution: The server must be connected to a UPS battery backup to prevent damage from inadvertant power sources. 3 If desired, connect the server to the LAN using a standard CAT 5 ethernet cable. Note: For more information, see Connect to the Radius Server via Microsoft Remote Desktop on page 13. 4 If desired, connect the server to a local monitor, keyboard, and mouse. 5 Power on the Radius server. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 12
Radius Server Installation and Configuration 2.1.1 Connect to the Radius Server 2.1.1.1 Connect to the Radius Server via Microsoft Remote Desktop If the Radius server has been connected to the LAN, you can access the Radius server using Remote Desktop on any desktop running Windows XP or Vista. Note: To access the Radius server you must have the IP address of the server. 1 Click Start. 2 Click Run. 3 Type in mstsc and click OK. 4 Enter the IP address of the Radius server and click Connect. 5 Once connected, enter the Radius user name and password provided to you by Inovonics. If you do not have this information, please call Inovonics technical services at 800.782.2709, option 2. 6 You should now be connected to the Radius system. 2.1.1.2 Connect to the Radius Server Locally If the Radius server has been connected to a monitor, keyboard, and mouse you can connect to the Radius system locally. 1 Power on the Radius server. 2 Once you are in the Windows operating system, double click the Radius icon on the desktop. By default, this will load the Radius interface login screen. 3 Enter the Radius user name and password provided to you by Inovonics. If you do not have this information, please call Inovonics technical services at 800.782.2709, option 2. 2.1.2 Configure the Radius Server with a Static IP Address An internet connection is required for the Radius server, and the Radius server must be assigned a static IP address. To configure Radius with a static IP address: 1 Contact your local IT administrator to obtain an IP configuration for the Radius system. You will need the following information: 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 13
Radius Server Installation and Configuration The static IP address The default gateway Subnet mask The address of the DNS server(s) 2.1.3 Check for Active License for your Radius System You may need to contact Inovonics to obtain an active license for your Radius system. To determine if you have an active license: 1 Click Start. 2 Click Run. 3 Type in cmd and tap the enter button. 4 Type in cd\statsol and tap the enter button. 5 Type in statlicense. 6 If you receive a message stating License file is invalid or missing, call Inovonics technical services at 800.782.2709, option 2. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 14
Chapter 3 Network Coordinator Installation and Configuration 3.1 Network Coordinator Installation The network coordinator manages the wireless signals between Inovonics end devices, high power repeaters, and the Radius server. To install the network coordinator: 1 Mount the network coordinator per the network coordinator s installation instructions. Generally, it s best to mount the network coordinator in an elevated position, away from metal. 2 Plug the network coordinator s power cable into a surge protector. Caution: It is highly recommended that the network coordinator be plugged into a UPS battery backup. 3 Plug the network coordinator s data and power cable into COM 1 on the Radius server. The COM port settings for the Radius process creation are 9600/8/1/N. The port settings are set by default. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 15
Network Coordinator Installation and Configuration 3.1.1 Configure the Network Coordinator Note: This procedure is typically performed at Inovonics before shipping. To configure the network coordinator: 1 Access the Radius interface and log in. 2 Click Install Setup. 3 Click on Process Setup. 4 Choose Serial Alarm from the Interface Name dropdown menu. 5 Click Add New Interface. 6 Enter an Interface Name. Be sure to name the interface something that you and your customer will recognize. Any device that enters the Radius system through this process will be given a System ID processname_xxxxx. We recommended that the process name be only one word, such as coordinator. 7 Check the box for Start Interface when Services Start. 8 Check the box for Automatically Create New Devices. You will only want this checked during installation. Once you ve completed installation, return to this screen and uncheck it to ensure devices in neighboring systems don t impact your system. 9 Set the Debug Level: to None. 10 Select Inovonics EchoStream from the Serial Interface Type. 11 Enter a NID for the system in the EchoStream Network ID field. Any number, 1-31, will work. 12 If you will be immediately registering repeaters, check the box for Add new Echostream repeaters to NID when Reset button pressed. Note: You will only want this checked during installation. Once you ve completed installation, return to this screen and uncheck it to ensure devices in neighboring systems don t impact your system. 13 Set the Minimum Activity Interval to 3. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 16
Network Coordinator Installation and Configuration This setting monitors the data flow of the Radius system. If no data enters the Radius system during a three minute interval, Radius will create and log an error. If the site is under a NOC agreement and the server is set to report to the NOC, Inovonics will be notified of errors. 14 Set the COM settings under Selection connection Type to Direct Serial and enter COM1. 15 Click Insert. 16 Restart services. For more information about restarting services, see Restart Services on page 35. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 17
Chapter 4 High Power Repeater Installation and Configuration 4.1 High Power Repeater Installation The Inovonics high power repeater intelligently amplifies transmission from any EchoStream series end device while ignoring background noise. Virtually any number of repeaters can be added to a system, scaling the system size as needed. For installation instructions and more information: http:// www.inovonics.com/high-power-repeater.aspx Repeaters will automatically be discovered in the Radius system during the installation process, but not yet enrolled. 4.1.1 Configure Repeaters In a Radius system, repeaters are also used to determine the location of end devices in alarm. The minimum signal strength can be adjusted to fine-tune the repeater s location capability. The higher you set the minimum signal strength, the closer the device in alarm must be to the repeater for the location to be determined. For example, setting a minimum signal strength of ten db will only report location information for alarms with a signal strength of higher than ten db. To adjust the minimum signal strength: 1 Access the Radius interface and log in. 2 Click Install Setup. 3 Click on Process Setup. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 18
High Power Repeater Installation and Configuration 4 Select the EN6040 network coordinator. 5 Check the box for Add new Echostream repeaters to NID when Reset button pressed. 6 Click Administration. 7 Click Monitored Devices. 8 Select Repeaters and Locators from the drop down menu. 9 Click the name of the repeater in the Device Description field. 10 Enter a description in the Monitored Device Description. The text entered here is what will be displayed on the main screen and in reports. 11 As desired, enter any notes in the Notes field. 12 As desired, set a minimum signal strength for the purposes of location in the Minimum signal strength for location (0-100). 13 Click Update Monitored Device. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 19
Chapter 5 End Device Installation and Configuration 5.1 End Device Installation Inovonics end devices typically fall under four categories: Pendant transmitters Universal transmitters Motion detector transmitters Specialized transmitters Although the installation of all of the above is similar, there are some differences. 5.1.1 Create Category End devices enrolled into the Radius system must be added to a device category before they can be used. In some cases you will need to create the device category to which you will add the end device. End devices that will need a device category created for them include: Door alarm transmitters Universal transmitters Smoke detectors Motion detectors To check current device categories and create new ones: 1 From the home screen, click Administration. 2 Click Device Categories. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 20
End Device Installation and Configuration 3 If you do not see the category needed for the end device you re enrolling, click Create a New Category. 4 In the Description Field, enter a description of the device category. 5 In the Missing Interval field, enter the time, in minutes, to elapse between check in messages before a device in this category will be considered missing. 6 Check the box next to Do not show devices in this category on the main status screen if you want to keep end devices in this category from displaying on the main screen. This can be useful for devices which will only be used used to establish the vector map necessary for location functionality. 7 If this category will contain pendants, and you want them to be locatable, check the box for This category contains pendants - collect location information. 8 Edit the Message for active alarms field as desired to customize alarm messages sent for devices in this category. If left blank, the default alarm message will be used. Use the system values in the help pop-up window to include variable information in your message. 9 Edit the Message for alarm clears field as desired to customize alarm clear messages sent for devices in this category. If left blank, the default alarm clear message will be used. Use the system values in the help pop-up window to include variable information in your message. Caution: The Auto Create IDs field is used by Inovonics support personnel. Do not edit this field with consulting Inovonics technical support. 10 As desired, enter any notes in the Notes field. 11 Click Insert Category. The new category will now display on the Device Categories screen. 12 Repeat for each category of device you will be using. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 21
End Device Installation and Configuration 5.1.2 Pendant Transmitter Installation Inovonics pendant transmitters are versatile mobile transmitters that can be used anywhere within the EchoStream Commercial Mesh Network. For more about Inovonics pendant transmitters: http://www.inovonics.com/pendant-transmitters.aspx 5.1.2.1 Register a Pendant Transmitter 1 From the home screen, click Administration. 2 Click Monitored Devices. 3 Push the alarm button(s) so that it enrolls in the Radius system. The device will appear on the monitored devices screen in the New Devices category. Note: Activating the device is usually the easiest way to add it to New Devices, but any message will suffice, even a tamper or check-in message. 4 Click the name of the device in the Device Description field. If there is more than one new device, make sure the ID number in the new device list matches that on the box of the pendant. 5 As desired, enter a Spoken Device Description. This is only used if the spoken device pronunciation will differ from the text entered under the Monitored Device Description. For example, because room number 1414 would be spoken as room number one thousand four hundred and fourteen, this can be written as room number fourteen fourteen so that it will be pronounced correctly. Another example might be a word with a challenging text-to-speech pronunciation like anesthesiology, which should be spelled phonetically. This change will not show up on the main screen, reports or pagers; it will only change the pronunciation as spoken by the system. 6 Select Pendant in Device Category. 7 If you wish to use the location feature for pendants, you must select the check box for This Category contains Pendants Collect location information. 8 If you want the alarm to latch on until reset, check the box for Use Pendant reset button. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 22
End Device Installation and Configuration This is to ensure that alarm resets are coming from the specific device. It also inhibits additional alarms until reset. 9 Enter a Monitored Device Description. 10 If you want a different alarm message than the default category message, assign a custom Alert Message. 11 Add Notes as desired in the available field. 12 Click Update Monitored Device. 13 Reset the pendant transmitter per the transmitter s installation instructions. 5.2 Universal Transmitter Installation Inovonics universal transmitters are designed to make nearly any normally open/normally closed sensor wireless. The universal transmitter should be installed per the transmitter s installation instructions. For more about Inovonics universal transmitters: http://www.inovonics.com/universal-transmitters.aspx 5.2.1 Register a Universal Transmitter 1 From the home screen, click Administration. 2 Click Monitored Devices. 3 Open the universal transmitter housing and press the reset button. The device will appear on the monitored devices screen in the New Devices category. 4 Click the name of the device in the Device Description field. If there is more than one new device, make sure the ID number in the new device list matches that on the box of the universal transmitter. 5 Select desired Device Category. 6 Enter a Monitored Device Description. 7 As desired, enter a Spoken Device Description. This is only used if the spoken device pronunciation will differ from the text entered under the Monitored Device Description. For example, because room number 1414 would be spoken as room number one thousand four hundred and fourteen, this can be written as room 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 23
End Device Installation and Configuration number fourteen fourteen so that it will be pronounced correctly. Another example might be a word with a challenging text-to-speech pronunciation like anesthesiology, which should be spelled phonetically. This change will not show up on the main screen, reports or pagers; it will only change the pronunciation as spoken by the system. 8 Assign a custom Alert Message as desired. 9 Add Notes as desired in the available field. 10 Click Update Device Record. 5.3 Specialized and Motion Detector Transmitter Installation Inovonics specialized transmitters can be used for unique security applications including custom designed applications. They include bill trap transmitter, glassbreak transmitters, and smoke detectors. For more about specialized transmitters: http://www.inovonics.com/specialized-transmitter.aspx Inovonics motion detectors feature digital signal processing to recognize human signature movements, reducing false alarms, and can be fully supervised, include a lithium battery, provide case tamper protection, and have an attractive design to blend into virtually any environment. For more about motion detector transmitters: http://www.inovonics.com/motion-detectors.aspx 5.3.1 Register a Specialized or Motion Detector Transmitter 11 Click Administration. 12 Click Monitored Devices. 13 Open the transmitter housing and press the reset button. 14 Click the name of the device in the Device Description field. If there is more than one new device, make sure the ID number in the new device list matches that on the box of the universal transmitter. 15 Select desired Device Category. 16 Enter a Monitored Device Description. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 24
End Device Installation and Configuration 17 As desired, enter a Spoken Device Description. This is only used if the spoken device pronunciation will differ from the text entered under the Monitored Device Description. For example, because room number 1414 would be spoken as room number one thousand four hundred and fourteen, this can be written as room number fourteen fourteen so that it will be pronounced correctly. Another example might be a word with a challenging text-to-speech pronunciation like anesthesiology, which should be spelled phonetically. This change will not show up on the main screen, reports, or pagers; it will only change the pronunciation as spoken by the system. 18 Assign a custom Alert Message as desired. 19 Add Notes as desired in the available field. 20 Click Update Device Record. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 25
Chapter 6 Dialogic D/41JCT-LS Combined Media Board Installation and Configuration 6.1 Dialogic D/41JCT-LS Combined Media Board Installation The Radius server can support one or more Dialogic combined media boards to allow the system to make and receive phone calls. Note: The Dialogic combined media board can only be used with a standard analog phone line. The combined media board will not work with a digital phone line. The Radius system can support up to 24 simultaneous phone calls. For more information, please call Inovonics technical services at 800.782.2709, option 2. 6.1.1 Configure the Dialogic Board 1 Access the Radius interface and log in. 2 Click on Install Setup. 3 Click on Process Setup. 4 Select the drop down menu and choose Telephony. 5 Select Add New Interface. 6 Enter a descriptive name in the Interface Name. 7 Check the box for Start Interface when Service Starts. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 26
Dialogic D/41JCT-LS Combined Media Board Installation and Configuration 8 From the Interface Type drop down menu, select Dialogic. 9 As desired, check Only Process Alert Devices Restricted to this Interface. 10 From the Dialogic Channel drop down menu, select the channel that corresponds to your phone line. Select Board 1 Channel (Port) 1 for line 1, Board 1 Channel (Port) 2 for line 2, etc. 11 As desired, check Line Has Caller ID. 12 As desired, check Monitor inbound calls, but do not answer. (allows triggering of alarms without answering call). 13 As desired, check Poll Inbound Calls for Integration Digits (i.e. MainStreet Messanger - requires additional hardware). 14 As desired, check Inbound devices support Contact ID (i.e. Alarm Panels, but not MSM/Elcombe). 15 As desired, enter an IP addres in the IP Address of Channel Control Relay field. 16 Click Insert. 17 Restart services. For more information about restarting services, see Restart Services on page 35. 6.1.2 Set Up a Phone (Voice Call) Alert 1 Access the Radius interface and log in. 2 Click on Administration. 3 Click Alert Devices. 4 Click Create a New Alert Device. 5 Select Phone (Voice Call) from the Insert Alert Device dropdown menu. 6 Enter a description of the alert device in the Description field. 7 If desired, choose an alert device category from the Alert Device Category dropdown menu. This is usually used for quick messages and reminders. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 27
Dialogic D/41JCT-LS Combined Media Board Installation and Configuration 8 Enter the telephone number of the device in the Telephone Number (as it should be dialed) field. Note: Enter the number as it would be dialed from a phone connected to the same line. For example, if you need to dial a 9 to get an outside line enter the number as 9,1,1234567890, with each comma as a one second pause in the dialing sequence. 9 If you wish to restrict calls to this number to a particular phone line, select the line from the drop down menu and check the box next to Restrict Calls to This Interface. 10 As desired, Check the box next to Retry after leaving a message. 11 As desired, check the box next to Retry after no answer. By default the Radius system will allow the phone call attempt to ring for roughly 30 seconds before hanging up. Once the Radius system hangs up it will automatically queue the phone call for another attempt according to the alert device s settings. 12 As desired, check the box next to Send notification when alarm is confirmed. 13 Set How many times should the system try to call? 14 Set How many minutes should the system wait between call attempts? 15 As desired add any notes in the Notes field. 16 Click Insert Alert Device. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 28
Chapter 7 Two Way Radio Module Installation 7.1 Two-Way Radio Module Installation The radio module has a phone connection on one end, and a 2.5mm microphone plug to interface to a handset. To install the two-way radio interface box: 1 Plug the radio module s 2.5mm microphone plug into the handset. 2 Connect a phone cable from a Radius server s Dialogic port to the radio module. 3 Connect the power supply to a 110V AC power source. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 29
Chapter 8 Pager Installation and Configuration 8.1 WaveWare Paging Base Installation The WaveWare paging base is a 5 watt paging base station programmed for 469.6500 MHz POCSAG compliant pagers. To install the WaveWare paging base: 1 Mount the paging base. Generally, it s best to mount the paging base in an elevated position, away from metal. The paging base is shipped with a six foot serial cable. However, the base station can be mounted up to 20 feet from the Radius server if needed. 2 Attach the supplied antenna to the paging base. Caution: Do not test the paging base without the antenna attached. Doing so can harm the paging base. 3 Plug the paging base s serial cable into COM 2 on the Radius server. The COM port settings for the Radius process creation are 9600/8/1/N. The port settings are set by default. 8.1.1 Configure the Paging Base 1 Access the Radius interface and log in. 2 Click Install Setup. 3 Click Process Setup. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 30
Pager Installation and Configuration 4 Select Local Paging/LCD Messaging from the New Interface Type: dropdown menu. 5 Click Add Interface. 6 Enter WaveWare in the Interface Name. 7 Check the box next to Start Interface when Service Starts. 8 Select the corresponding pager type from the Interface Type: dropdown menu. If you do not see the corresponding pager type: a. Click Install Setup. a. Click Option Setup. b. Check the box next to Waveware Pager (Fast Dip Switch 6 Off). c. Click Update. For more information about restarting services, see Restart Services on page 35. 9 Leave the box next to Only Process Alert Devices Restricted to this Interface unchecked. 10 Set the Minimum Activity Interval to three minutes This setting monitors the data flow of the Radius system. If no data enters the Radius system during a three minute interval, Radius will create and log an error. 11 Set the IP Reconnection Interval to 60 minutes. 12 Set the COM settings to Direct Serial and enter COM2. 13 As desired, enter any notes in the Notes field. 14 Click Insert. 15 Restart services. For more information about restarting services, see Restart Services on page 35. 8.1.2 Configure Apollo Gold Pagers 1 Access the Radius interface and log in. 2 Click Administration. 3 Click Alert Devices. 4 Click Create a New Alert Device. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 31
Pager Installation and Configuration 5 Choose Local Pager from the Insert Alert Device dropdown menu. 6 Click Add New Alert Device. 7 Enter a name in the Description field. 8 Choose the corresponding Alert Device Category, if one applies. 9 Enter the Pager ID. This is also known as the CAP code, found on the back of the pager. Note: Each pager is shipped with a global CAP code as well as an individual CAP Code. The global CAP code can be used to send a message to all pagers on site; the individual CAP code is used to send a message to that specific pager. 10 As desired, check the box next to Send notification when alarm is confirmed. 11 As desired, check the box next to Restrict calls to this interface and choose the appropriate paging base from the drop down menu. 12 Enter any notes in the Notes field. 13 Click Insert Alert Device. 14 Test the operation of the paging base and pager configuration by sending a quick message to a pager. 8.1.3 Configure Wall Pagers 1 Access the Radius interface and log in. 2 Click Install Setup. 3 Click Option Setup. 4 Click Process Type. 5 Check the box next to Wall Board 6 Click Update. 7 Restart services. For more information about restarting services, see Restart Services on page 35. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 32
Pager Installation and Configuration Caution: Verify system status, making sure that all processes have restarted, before continuing. 8 Click Administration. 9 Click Alert Devices. 10 Click on Create a New Alert Device. 11 Select Wall Pager from the Insert Alert Device drop down menu. 12 Enter a name in the Description. 13 Choose the corresponding Alert Device Category, if one applies. 14 Enter the Wall Pager ID. This is also known as the CAP code, and will be included with the materials received from Inovonics. It will be a five digit number beginning with 100. 15 As desired, check Initialize the wall pager with the following values on startup or modification to have the optional messages displayed upon startup or modification. 16 As desired, check Show time. 17 As desired, check Show date. 18 As desired, check Annunciate when displaying message. 19 As desired, check Show this message when idle. 20 As desired, check enter an Annunciate type. 21 As desired, enter an Annunciate time. 22 As desired, check Show location information for pendant alarms. 23 As desired, check Display full alert message. 24 As desired, check Send notification when alarm is confirmed. 25 As desired, check the box next to Restrict calls to this interface and choose the appropriate paging base from the drop down menu. Do not select this option unless there is more than one paging base on site. 26 Set a display time in the Display time for wallboard quick messages field. 27 Enter any notes in the Notes field. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 33
Pager Installation and Configuration 28 Click Insert Alert Device. 29 Test the operation of the paging base and pager configuration by sending a quick message to a pager. 30 The alert device type Wall Pager will be listed in the alert device menu and can now be added to actions, as desired. You must have a custom alert message programmed for this device to function properly. The wall pager should only be added to each action one time. For example, if using an escalation path for alerts, include the wall pager only one time in that action at the first stage. 8.1.3.1 Advanced Wall Pager Configuration Options The wall pager is controlled by a configuration file that Radius uses to determine its default settings. The file is located in the C:\Statsol> directory on each Radius server. The default file name is wall_pager.conf. This file can be used to customize the way the wall pager behaves and shows certain items on the display. The default wall_pager.conf file is overwritten during any software update. To ensure the file is not overwritten: 1 Create a copy of the existing wall_pager.conf, and name it wall_pager_site.conf in the Statsol Directory. The system will automatically check to see if there is a wall_pager_site.conf in the statsol directory. If wall_pager_site.conf is found, it will use this configuration. If wall_pager_site.conf is not found the system will revert back to the default and use wall_pager.conf. 2 Once you have created the new file, wall_pager_site.conf, edit the information within that file. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 34
Chapter 9 Restart Services 9.1 Restart Services Restarting services is necessary at multiple points throughout the installation process. To restart services: 1 Access the Radius interface and log in. 2 Click Reports. 3 Click System Status. 4 Check System Status for current processes running. After restarting services you will return to this screen to ensure the processes have restarted. 5 Click Reminders. 6 Verify that none are scheduled to start within the next 15 minutes. 7 Minimize the browser window. 8 Double-click the Services icon on your desktop. 9 Scroll down to Inovonics Radius Main. 10 Right click on Inovonics Radius Main and select Restart. 11 Verify that process have restarted by returning to the System Status screen. 6.24.13 06325C Inovonics, 2013 - www.inovonics.com 35