QUEST Hardware and Task-Manager Back Office POS Management Software

QUEST Hardware and Task-Manager Back Office POS Management Software

Quest V-Touch VT Series ROM based Touch Screen POS Terminal. 6 separate menu pages of 6 x 6 keys No hard disks or CPU fans for greater reliability. Sleek, small footprint, self contained for instant deployment. Up to 240 keys user defined single, dual vertical or horizontal, or quad keys, colour support Operates stand-alone, on-line or via modem. 3 powered serial ports (with splitter cable). Full tilt display for maximum comfort and ease of use.

VersaTerm VM Series Moulded stylish case for up market venues. Operates stand-alone, on-line or via modem as part of a store wide system. 11 Line high resolution CCFL backlit display Supports dedicated or shared printers for kitchen & bar printing. Supports bar code scanners, magnetic card readers, scales and customer displays. Optional Built-in Customer Display Optional Battery Back-up

VersaTerm VL Series Recommended for high turnover, demanding and wet environments. Steel Case Operates stand-alone, on-line or via modem as part of a store wide system. 11 Line high resolution CCFL backlit display Supports dedicated or shared printers for kitchen & bar printing. Supports bar code scanners, magnetic card readers, scales and customer displays. Optional Built-in Customer Display Optional Battery Back-up

Back-Office Management Software designed for the Hospitality, Food Service, Retail and Franchise Market. www.samfordsoftware.com Task-Manager Software Overview Sept 2010

Software Features Retail Price Management Cash Reconciliation Staff Management Security and loss prevention Inventory Management Membership Systems Loyalty (CRM) Solutions Member Kiosks Supplier/Vendor Management Multi-Location Management Debtor Accounts Gift Cards and Gift Vouchers NetPOS Software POS-Vision Security Light version for small venues Voucher Printing Interface to General Ledger

Task-Manager Features Simple to operate, with easy to understand menus and reports. Comprehensive on-line help linked to each software menu for quick access. Import/Export Wizards. General Ledger Interface to most popular accounting packages. Security Access via User Profiles. Includes automatic backup application for added safety. Real time updating of any changes at the POS

Sales & Cash Management Cash Reconciliation of POS Terminals provides excellent cash management and reporting of any discrepancies. Real time updating of all reports for instant business analysis. Complete Electronic Journal of every transaction made at the POS Terminals including voids and error corrections made during the sale. Search for any individual POS transaction by Receipt number, Terminal number, Inventory item, PLU, Table number, Member, Clerk or Account Number. Search for no sales, cancelled sales, credit sales, cleared sales or voids. Half hourly sales with average sale per customer and customer count report to assist with staffing levels in different locations.

Products and Pricing Easy to change prices and update all POS Terminals within a few seconds. Manage multiple selling prices and discount price levels with detailed price level reporting. Weekly specials set up in advance. Automatic Happy Hour price changes for any PLU at any time. Price Label Designer to customise your own shelf and product labels. Add new bar codes at the POS Terminals. Store photos for each product.

Inventory Features Monitor inventory levels and reduce overstocking, shrinkage and theft. Increase stock turnover and reduce the amount of inventory sitting on shelves. Easy to check stock levels and manage your inventory for maximum profit. Hand held Portable Data Entry Terminals for quick inventory counts Multi-level Recipe control to track ingredients and create usage reports of base products. Multi-location inventory management. Single step inventory transfers at the POS Terminal in addition to the back office.

Suppliers/Vendors Products can be managed in single units but ordered in cases. Inventory items can be linked to multiple suppliers showing the last purchase price and date for each Supplier. History of all purchases from Suppliers. Create purchase orders with a wizard and automatically fill orders based on reorder quantities. Track Suppliers (wholesalers) and Product Manufacturer for rebate schemes. Average freight cost across the invoice to create a true cost per item. Use a PDE to create orders by scanning the product and entering your order quantity.

Electronic Supplier Trading Automate your entire inventory management system using electronic price books provided by Suppliers Add new products electronically from the Supplier's Price Book into Task-Manager software with a single click Create Scan Data files that can be automatically emailed to buying groups Reduce the manual data entry work involved in entering invoices from Suppliers. Create Purchase Orders and email them directly to your supplies in a simple data structure. Electronic Trading Interfaces available MetCash Host Interface (ALM Aust & NZ) HLW Interface (Australia) Generic Interface documented in the manual that can be used by any supplier Wholesalers & Manufacturers Purchase Orders Supplier Invoices etrade Price Book Scan Data

Portable Data Entry for Inventory Management Stocktake using a hand held Portable Data Entry (PDE) device to scan bar codes or PLU numbers. Speed up the Stocktake process by only having to press {Scan} then quantity. No searching through pages of information looking for the product. The time saved in doing accurate Stocktakes easily justifies the investment of the hand held PDE. Bar Codes and descriptions are transferred to the PDE so that when you scan, the product description is displayed on the screen. Scan cartons and bottles of the same product and let the computer work on the variance in bottles automatically. Can be used for stock transfers and orders as well as Stocktakes (Physical Inventory count) Can automatically add products not counted to complete a physical inventory count. (Stocktake) Easy to see Variance by Location and overall variance and value for the venue before committing the Stocktake.

Account Features (Debtors) View top 100 Account customers by sales or profit to quickly see who your best customers are. Fully integrated with the POS Terminals with real time updates to account balances Applies credit limits to accounts at the Point of Sale and restrict accounts to only be valid between selected dates Keep unlimited transaction history on all account customers Professional Account Statements showing Itemised Purchases or Summary Account Statements for any date range Back-Office POS invoicing and payment options. Cashless Venues can be set up using prepaid Charge Cards that are valid between restricted dates in the system. Print account cards and Gift Vouchers. Assign different price levels for large Accounts. Option of Open Item or Balance Forward Accounts

Staff Management (Clerks) Clerks can be assigned groups for security access levels at the POS and can have individual log on passwords. Extensive clerk reporting and staff commission scheme based on product group sales. Half Hourly sales reports by location to assist with staffing levels. Time and Attendance Reports keeps track of clockon, unpaid breaks and clock-off times. The system enables the highlighting of absenteeism, attendances and late arrivals for quick verification. Combine time and attendance tracking with employee scheduling and payroll packages for tighter integrated control over your entire staff management process. Search facility to view any sales transactions for a particular Clerk.

Membership Features Fully integrated to the POS Terminals with Members name and current points available at the POS terminal. Search on any field within the Member record Members can be linked to location specific price levels. Produce Cards with a magnetic stripe, and/or bar code label. Print letters and labels for Members Birthday invitations Members at the same address can be mailed as a family to reduce postage costs. Store Member's signatures or Member s photos Automatic Photo transfer capabilities from digital cameras or scanners to rename and relocate the file correctly on your computer. Age group analysis and zip/postcode analysis Receipt fee payments at the POS and make Member s financial.

Loyalty and Venue Promotions Build powerful customer relationships with the ability to link transactions and award loyalty points to Members. Significant cost savings because redemptions can be done in real time at the POS Terminals. View Member s most popular purchase and use this to target market Members. Members can be offered bonus points the next time they make a purchase to entice them back to the venue. Letters, newsletters and vouchers can all be used to provide incentives for customers to revisit, or for cementing relationships by recognizing birthdays and other special occasions. Achieving greater Member satisfaction increasing venue profits through increased sales. Target inactive members through mail-outs, SMS Phone Messages and email contact. Top Members, inactive Members and attendance reports with a large selection range available

Member Plastic Card Printing Extremely powerful and flexible configuration options to suit different customer's requirements Print Member s Plastic Cards with personalised details on-the-spot for immediate use. Print full colour Member's Photos on cards Encode the Magnetic Stripe Print Bar Codes and Venue Logos on cards Batch print Members Cards for faster operation Fully integrated to automatically print the card after the payment of Membership Fees

Member Kiosks Links with the Membership/CRM software module. Door promotions terminal that can be used to promote coming events within the venue as well as rewarding Members with loyalty points. Voucher Printing and Random Draws Displays Member Name and Points Rewards Member s each day they visit. Reward Member s with Birthday Vouchers Kiosks can be free standing or wall mounted Kiosk

Member Reception Terminal Track card usage Reward members with points Birthday reminders Financial status Classifications Random Prizes Frequent Visit Rewards Reception Screen

Task-Manager Lite (TM-Sales) Low cost option ideally suited to small Restaurants and Franchisees Sales Reports that will report on sales over any date range Hourly sales to assist with staff management Search for and view any single transaction in the system

Solutions for businesses with multiple Venues Better control of the total business operation. Greater purchasing power through centralised purchasing for multiple venues. (Tracking Supplier rebates) Reduce duplication of data entry work for new products and product changes. Make more effective use of employee resources in the business.

Retail Solutions Automatic Specials integrated with special price label printing. Custom label designer for shelf labels and shelf talkers. Unlimited number of keyboard shifts to handle different sizes. Mix and match for special pricing on quantity breaks. Multiple bar codes per product to better manage promotional sales. View cost variations over any date range to better manage retail pricing & margins. Integrated electronic ordering and downloading of Supplier Invoices to reduce administration costs. Single step stock transfer process to other locations from the POS. View Stock levels in all locations from the Point of Sale. Create lay-by accounts and view lay-by balances and last payment dates in Task-Manager. Voucher Number and serial number tracking Inventory Production allows for the Manufacturing of Sale Items from Ingredients and to allow for Inventory Control on both the Manufactured Sale item and the Ingredients. Produce labels when receiving products for Retail environments.

Solutions for Franchise Business Do direct comparisons between like stores and better assist the franchisee to run a more successful business. See immediate results of promotional campaigns. Ensure accuracy of sales information so that correct franchisee fees are paid. (The Central Office is able to view all individual transactions from the stores and search for any abnormal credits, voids or no sales that could effect the sales information.) Capture any other transaction information from the stores like business overheads for consolidation in the Central Office Run a loyalty system from Central Office across all stores Track coupon redemptions electronically from all stores to judge the success of different promotions by scanning the coupon bar code as part of the sale.

Connecting Multiple Venues The Franchisee manages their own pricing and POS Management/Reporting software and transfers the sales data to the Central Office via ADSL internet connection on a daily/weekly basis. The POS Terminals are permanently connected to the Central Office via an ADSL internet connection and the reporting back to the individual stores is also via the Internet.

Retail Bottle Shop Sales Automatic Specials integrated with special price label printing. Custom label designer for shelf labels and shelf talkers. Unlimited number of keyboard shifts to handle different pack sizes. Mix and match for special pricing on quantity breaks. Multiple bar codes per product to better manage promotional sales. View cost variations over any date range to better manage retail pricing & margins. Integrated electronic ordering and downloading of Supplier Invoices to reduce administration costs. Single step stock transfer process to other locations. View real-time Stock levels in all other locations from the POS Terminal.

Club Solutions Totally integrated POS Software and hardware that will manage inventory control, membership, loyalty and integration with Poker Machine Gaming systems (where laws allow) Print and encode Members Cards for immediate use at the POS terminals Combine Club promotions with your integrated POS and Membership system so that you can target your promotions to the members who support the club the most. Random prize draws and product promotional draws for current members only. Provides a real incentive for members to pay their fees on time with benefits for current members only. Ease the burden of Member renewals and maintaining address details with the integrated Internet member registration system. Export financial information to the most popular accounting software.

Restaurant Solutions Tracks covers and reports on table covers for breakfast/lunch/dinner and snacks during the day. Table Management. Multiple Kitchen Printing based on food Categories. Links with the Kitchen Monitor System Links with SwiftPOS Mobile Order entry system. Selected Product Categories can be directed to any printer.

POS-Vision Security Cameras Camera Security for tracking transactions on POS Terminals Fraud prevention at the Point of Sale can account for over half of all fraudulent activity in the Venue. Don't spend hours reviewing security videos when you can quickly locate just the suspect transactions. Build up complex search filters in the Task- Manager Electronic Journal to find just the transactions you need to see security videos on. Bookmark the transactions you need with comments so that you can quickly find them again for further analysis. Security camera video can be viewed at a central office from multiple venues connected via the internet.

Net-Validation Interface to Central Office The Net-Validation application has the ability to transfer sales data from remote stores back to a central office in real time. You can maintain a central database of Customer Accounts and Membership Loyalty and this information can be available from any of the remote sites. It will run over a standard Internet connection and does not require complicated security settings and virtual private networks to operate in a secure way. Your data files are not connected directly to the Internet so there is no security risk. Internet

Net-POS Front Office Interface (Room Charging) This software links the Property Management Software (PMS) to the POS Terminals so that Guests can swipe their cards at the POS and the Property Management System will return their Name, Credit Limit and Account Balance. Room Charges will update the Property Management Software a few seconds after the sale is transferred to the PC. Front Office PC Net-POS POS PC

Net-POS Gaming Interface Gaming interface software allows Venues to fully integrate their Poker Machine loyalty system with their Bars and Restaurants Member's can use one card anywhere in the venue and be rewarded for doing so, not just on the poker machines. Net-POS links the following gaming systems to the POS Terminals TabCorp Gaming Systems Bounty System ebet Gaming Systems Sentinel Turbo Gaming Systems Net-POS POS PC

Voucher Reporting Sales Reports Analyse sales by Voucher number, age, promotion, campaign, advertising media etc View up-sell to see other purchases included in the voucher sales Simple to use and report over any trading period. Analyse sales many different ways

Installation Examples Quest PosConnect Mix of existing QUEST POS hardware and SwiftPOS Touch

For your nearest reseller contact; Samford Software 10/135 Ferny Way Ferny Hills QLD 4055 Australia Ph: 07-33518777 International: +617-33518777 www.samfordsoftware.com