01 Mission May 2014 1. Basic Information - Programme Programme title Kingfisher Program (LGCP 2012-2016) Kingfisher CMA development Contract number DEC - 0114498 Country Programme Activity number (as in Annual Work Plan) South Africa LG 14.SA.02 (D) 2. Basic Information Activity Implementer Name of implementer Beneficiaries of implementation Other participants Date(s) of the activity (i.e. mission, seminar, workshop, conference, training, visit etc.) Location(s) Hoogheemraadschap van Delfland; Hanneke Gieske Wereld Waternet; Otto Ferf Jentink, Marie Josee Leloup, Johan Loois Breede-Gouritz Catchment Management Agency Non From 18 to 23 May 2014 Following this mission Hanneke Gieske en Otto Ferf Jentink joined the WISA conference from 25 to 29 May Office Breede-Gouritz CMA at Worcester
02 3. Description of the Activity Activity description (as in Annual Work Plan) Specification of performed activities Exchange of knowledge and experience by presentations, discussions, working on cases and field visits on the following topics: 1. Operational water management 2. Public awareness raising 3. Water use and waste water treatment by the food processing industry 4. Knowledge and change management, 5. Discussion on training needs 6. Evaluation and further cooperation Preparation: During the Starter pack conference in April in a bilateral meeting the topics for cooperation within the framework of the Kingfisher objectives were discussed. Upon request of BOCMA (now BGCMA) the possibilities of a training in basic hydrological skills) was discussed with UNESCO-IHE. The mission programme was worked out by e-mail contact, and fine-tuned upon arrival. Delivery Ad 1 and 5: Operational water management and discussion of training needs. The operational water management in Delfland was discussed on the basis of a presentation. Views and experiences on technical, managerial and governance aspects were exchanged. Following the discussions training needs were inventoried to prepare for a training course by IHE, in the framework of the strategic cooperation between BGCMA and the University of the Western Cape and the Cape Peninsula University of Technology and between these universities and UNESCO-IHE. Ad 2 Discussion about and inventory of; tasks and goals of BGCMA related to raising awareness of water quality led to a selection of the most important and urgent projects. Focussing on one main project and discussion about the goals and needs gave insight in how to initiate the awareness project at Theewaterskloof informal settlements to build a successful campaign. The pros and cons of different strategies in stakeholder participation and
03 raising awareness on water management were discussed on the basis of a presentation of several Waternet projects. Ad 3: a. Staff members give a review about the main industries in the BGCM-area and the involvement of BGCMA in the process of water use licensing and the use of the general authorisation conditions. The main industry is agricultural, mostly wineries and their supply branches. An important policy objective is the reduction of water use in favour of new coming businesses like the emerging farmers. Another issue is the industrial discharges on sewerage systems. Therefore the municipalities are mandated. In terms of awareness and sharing knowledge BGCMA-staff/members can give colleagues of municipalities advice in implementing and performance of bylaws. From Dutch site reviews of treatment facilities used in the Netherlands/Europe for several types of industry will be collected and send. To start with wineries and supplemented with examples send by BGCMA later on. b. Another topic concerned the possibilities of s.c. target grouppolicy. There are opportunities to translate the specific Dutch situation in these, to types of industries in the BGCMA-area. Important condition to make this policy possible is insight into the main industry-groups. The exchange of knowledge of sanitization methods related to different types of industrial waste water, will support this insight (part 3a). Ad 4: Change management and knowledge management: BGCMA presented the change management plan for the amalgamation with the Gouritz WMA. Experiences were discussed. The amalgamation presents several challenges, regarding the communication and involvement of stakeholders, the drafting/updating of the catchment management strategy and the staffing of the BGCMA, as well as in relation to human resources issues and uncertainties for the present staff. Delfland presented a generic model of change management which it has just started to use to improve their change processes. Delflands approach to knowledge management was presented and experiences with this topic, e.g. related to informal internal knowledge sharing and external exchange of knowledge between board
04 members and staff of water authorities and municipalities on water related topics were exchanged as well. Ad 6: Evaluation and further cooperation The exchange of information, views and experiences was valuable to both sides. Waternet and Delfland greatly appreciated the field visits as it improved their understanding of the situation and challenges of water management and public participation in the Breede-Overberg area. On the topics of public awareness raising, industrial waste water treatment, change management and knowledge management the exchange of information and experience will continue between contact persons of BGCMA and Waternet and Delfland by e-mail. Deviations No deviations have taken place from the planned activities. External influence No external influence affected the mission Constraints encountered Non 4. Contribution to result
05 Outputs of the activity (see also point 6) In tabel 1 the outputs of the mission are related to the Kingfisher results. Establishment & Policy Development Kingfisher results Improved (internal) functioning of Catchment Management Agencies (CMAs) Topics for cooperation BGCMA- Dutch RWA s mission May 2014 Change management Operationalisation Monitoring and Evaluation External Stakeholders (Re) Defining of Catchment Management Strategies Operationalisation of Catchment Management Strategies Streamlining of procedures, licensing, compliance and contract management Cross-boundary cooperation Development and operationalisation of a Monitoring and Evaluation system Improved strategic adaptive management of CMAs Increased self-learning ability of CMAs Improved capacity to involve external stakeholders in the field of IWRM and LED Clarified roles and responsibilities of the various actors active in the water sector (special focus on relationship between CMAs and municipalities) Operational water management in NL Best practices around water management in the food processing industry Not applicable Hydrological monitoring will be addressed in training by UNESCO-IHE Knowledge management Raising awareness around water quality, public participation
06 Result(s) attributable to LGCP (as in Annual Work Plan) In the annual work plan the following activities are foreseen: Breede-Gouritz CMA RWA AGV/Waternet and RWA Delfland : Two missions dealing with selected items from the following priorities: a. Governance aspects of operational water management b. Amalgamation of the BOCMA and Gouritz WMA s c. Public awareness/awareness raising d. Connection water resources management and wastewater management e. Training of the board (if established in 2014) f. Cooperate governance with local governments within the CMA In bilateral consultation during the starter pack conference in April we updated the list of topics for cooperation, as described above. We missed the earlier agreed water use and waste water treatment by the food processing industry, and we added change and knowledge management. Of the topics mentioned above a, b and c were included in the May mission. Topic d was identified as a training need, to be included in the training by UNESCO-IHE. Topic e was not addressed as the new board is not yet in place. Topic f was a.o. touched upon in the discussions on public awareness raising. Contributing to attributable result (s) (as in Annual Work Plan) Attributable results are mutual learning on the topics described above, which will continue in bilateral contacts between the contact persons of the counterpart organizations. What side-effects, spinoffs or unintended results were achieved? Are there any other activities which are connected with the implementation of this activity? Non Activities at the Kingfisher programme level may benefit the individual CMA s, such as knowledge exchange between CMA s, or between DWA, CMA s and municipalities, visits to the Netherlands, etc. However, these need to be worked out further by the programme management.
07 5. Follow-up Planning for follow-up activities As stated above, sharing of knowledge and experiences will continue bilaterally between the contact persons of the counterpart organizations. Recommendations 6. Outputs Annexes