1. CUSTOMS AND BORDER CONTROL DEPARTMENT

Transcription

1 1. CUSTOMS AND BORDER CONTROL DEPARTMENT (i) ASSISTANT MANAGER - ENFORCEMENT AND BORDER SECURITY KRA 5 Duties and responsibilities Taking charge of Customs Border Security services in a major station, seaport or airport Providing leadership to the team under him Implementation of policies and programs on enforcement and border security Organizing and overseeing shift work Collecting, collating, analyzing and disseminating information and intelligence from a wide variety of sources to enhance Border Security Providing advisory services on Border Security in area of jurisdiction Supervision of staff under his control Staff performance evaluation Preparing and submitting reports Liaising with other law enforcement agencies in other agencies on enforcement and Border Security work Attending national, regional and international security meetings Managing enforcement and border security activities in area of jurisdiction Sensitizing other agencies and staff on enforcement and Border Security issues Incident management on need basis Mentorship of staff Management of staff integrity programme Coordinating the risk management framework Preparing budgets Coordinating internal and external audits and responding to audit queries Managing resources in area of jurisdiction Ensuring delivery of staff training and development programmes REQUIREMENTS FOR APPOINTMENT A degree in Criminology, Security Studies or relevant field from a recognized University At least 3 years satisfactory service in a Security related field. Shown initiative and proven capability in work performance including organization and management of staff under them. Page 1 of 38

2 Possession of a foreign language, testimonial advantage will be an added Core Competencies Attention to detail Investigative and interrogative skills Integrity Team work Ability to make sound decisions Analytical skills Physical fitness and resilience 2. ETHICS & INTEGRTY DEPARTMENT a) VETTING UNIT (i) Manager (KRA 6) Vetting Duties & Responsibilities Reporting the Deputy Commissioner Ethics and Integrity, the Manager shall be responsible for: Managing the day-to-day operations of the vetting secretariat. Coordinating document reviews, research and evaluations. Providing accurate information on the status of facilities and services required for the proper conduct of the vetting process. Securing the maintenance of facilities and services required for the discharge of vetting functions. Scheduling and communicating to staff vetting appointments. Keeping custody all records and documents of the Committee. Serving as a secretary to the vetting committee. Any other duties as may be allocated. Requirements for Appointment Masters degree in Law or Social Sciences from a recognized university. Excellent understanding of employment law and employee relations. Exposure to staff vetting process and investigations. Demonstrated competence in performance of duties for not less than five (5) years experience at managerial position. Page 2 of 38

3 Competencies Required for this Role Highly principled and with high level of integrity. Excellent decision making capabilities. A team player, innovative and creative. Possess good communication skills. Proficiency in computer applications. Ability to maintain confidentiality. Ability to work under pressure. (ii) Supervisor (KRA 4) Vetting Reporting the Manager in-charge of vetting, the supervisor shall be responsible for: Duties and Responsibilities Carrying out document reviews, research and evaluations for vetting. Controlling employee vetting data. Conducting data analysis and extraction of vetting reports. Providing records and information regarding staff undergoing vetting. Any other duties as may be allocated. Requirements for Appointment Degree in Law or Social Sciences from a university recognized. Understanding of employment law and employee relations. Understanding of staff vetting process and investigations. Experience in fraud/financial investigation/asset tracing will be an added advantage. Has demonstrated competence in the performance of duties of not less than Three (3) years experience in a similar organization. Competencies Required for this Role Highly principled and with high level of integrity. A team player, innovative and creative. Possess good communication skills. Proficiency in computer applications. Ability to maintain confidentiality. Page 3 of 38

4 3. CORPORATE SUPPORT SERVICES DEPARTMENT a) ADMINISTRATION & LOGISTICS DIVISION (i) Support I Telephone Services (KRA 2) This position reports to Officer Telephone services Duties and Responsibilities: Receiving internal and external calls and directing them accordingly. Booking and connecting outgoing calls. Maintaining of telephone operating equipments (operating consoles and hand/headset). Maintaining accurate records of all mobile and landline requests. Routinely testing of all exchange lines Preparing and updating internal telephone directory. Receiving, recording of all telephone faulty circuits and forwarding the same to the immediate Supervisor. Any other duty assigned by the immediate supervisor. Requirements for Appointment Minimum education of O Level/KCSE (D+) Credit in English, Swahili, and Geography. Certificate in telephone operations from Kenya College of Communication or its equivalent. Computer packages Two years experience in telephone operations in a large organization or government agency. Ability to take and follow instructions Ability to work under pressure. Excellent communication skills in both English and Kiswahili. Customer service skills. Organization awareness. b). PROCUREMENT & SUPPLIES SERVICES DIVISION (i) CHIEF MANAGER PURCHASING/SUPPLY CHAIN MANAGEMENT - KRA 7 Overall Purpose of the Job To assist the Deputy Commissioner in ensuring the effective delivery and development of Procurement and Supply Chain Management Services; to provide leadership and effective operational management ensuring that all reactive, planned, long term requirements are delivered in an efficient and Page 4 of 38

5 cost effective manner while ensuring value for money and compliance with the Public Procurement Legislation. The ideal candidate shall: Responsible for the implementing best practice strategies to enhance corporate purchasing convergence Have deep knowledge and implementation experience of procurement policy objectives applying them in sourcing projects and operations. Have experience in managing cross - disciplined teams and drive progress through the application of project management techniques as part of a highly visual and transparent approach. Have the ability to seek business buy-in and understanding to how the contracts will be managed once the sourcing project is complete. Provides negotiation advice and direction to procurement teams and others within the organisation. Be accountable for the effectiveness of contract management data management and control systems. Develops and implements effective contract management strategy and is able to implement new contract and supplier management processes. Extracts maximum value from the contract governance arrangements through performance management of the supplier. Requirements for Appointment Degree in Procurement or business related studies Masters Degree in Procurement and Supplies or business related studies Professional Diploma in Supplies Management/CIPS or equivalent Project Management qualifications will be an added advantage Qualified Practitioner registered with KISM Experience in working with sourcing and vendor management software 8 years experience in Procurement & Supplies with 5 years being at a Management position in a large organisation : Excellent Leadership skills with High Integrity. Excellent Analytical and Communication skills. Excellent Negotiation and Decision Making skills. Excellent interpersonal skills Strong Knowledge of market dynamics and possess business sense Excellent presentations skills Page 5 of 38

6 (ii) MANAGER PROCUREMENT & SUPPLIES - KRA 6 Overall Purpose of the Job Responsible for sourcing, category and contract management. The ideal candidate will be able to perform strategic procurement and supplies activities across various categories of spend. Duties and Responsibilities Develop Lead and execute procurement and supplies strategies Track and report key functional metrics to reduce expenses and improve effectiveness Understands cost models and associated financial and commercial concepts and how they impact contract terms and conditions and resulting supplier behaviours. Partner with stakeholders to ensure clear requirement documentation Prepare the Annual Procurement and Disposal Plans. Administration of the Enterprise Resource System ( ERP) Craft Negotiation Strategies and close deals on optimal terms Assess, Manage and Mitigate Risks. Ensure a strong system of internal controls is observed and make recommendations on improvement where necessary. Co-ordinate Internal approval and maintains contract records and files Requirements for Appointment Degree in Procurement and Supplies or business related studies Masters degree in business will be an added advantage Professional Diploma in Supplies Management or equivalent Qualified Practitioner registered with KISM Experience in working with sourcing and vendor management software 6 years experience in Procurement & Supplies with 3 years being at a Supervisory/ Management position. Strong Leadership with high integrity. Attention to details and analytical skills Interest in market dynamics and possess business sense Good Negotiation and Networking skills. Solid Judgement and Decision Making Skills Excellent Planning and Organisational Skills Excellent presentation and communication skills Page 6 of 38

7 (iii) ASSISTANT MANAGER- PROCUREMENT & SUPPLIES - GRADE: KRA 5 Overall Purpose of the Job To assist the Managers in the provision of sourcing, category and contract management. The ideal candidate will perform tactical procurement and supplies activities across various categories of spend. Duties and Responsibilities Managing, handling and co-coordinating all the procurement and supplies activities. Responsible for the vetting of the Annual Procurement and Disposal Plans. Implementation of policies, procedure and good practices in procurement management. Preparation of procurement and inventory reports and updates for the management. Liaising with relevant authorities on specifications and quality control. Providing Secretariat services to the Procurement and Disposal Committees Ensuring timely availability of quality goods and services. Requirements for Appointment Degree in Procurement and supplies or business related field. Advanced Diploma in Supplies Management/CIPS or equivalent Qualified Practitioner registered with KISM Experience in working with sourcing and vendor management software 3 years experience in a supervisory position Good Negotiation and Networking skills. Solid Judgement and Decision Making Skills Excellent Planning and Organisational Skills Strong oral and written communication skills. Ability to function independently and on own initiative. Good Leadership with high integrity. Attention to detail and analytical skills Interest in market dynamics and possess business sense Page 7 of 38

8 (iv) SUPERVISOR PROCUREMENT & SUPPLIES - GRADE KRA 4 Overall Purpose of the Job: The interpretation and administration of regulations and guidelines pertaining to procurement: review of specifications and interaction with stakeholders so as to ensure value for money through the timely procurement of goods and services or effective management of contracts and vendors. The ideal candidates shall: Understand current government procurement policy requirements and demonstrate ability to apply them in the work they carry out. Aware of organisational policies, procedures and systems and have experience of following them. Develops project plans and identify project risks and mitigating actions. Run workshops with key business stakeholders (voice of the customer) in order to develop a clear understanding of the requirement. Conducts pre-procurement market engagement to ensure that the requirement is clear and attractive to a diverse range of suppliers. Development of the bidding documents. Have practical experience of or participating in conducting negotiations. Aware of types of contractual risk and is able to identify risks and raise them with senior colleagues. Liaises with suppliers regarding contract performance metrics, management information and any risk management as part of an agreed measurement approach. Coordinate Disposal activities Familiar with how to obtain data on past patterns of spend. Identifies those parts of the organisation that have or are likely to have needs in the particular area in question Requirements for Appointment Degree in Procurement and Supplies or business related degree Advanced Diploma in Supplies Management/CIPS or equivalent Registered with KISM Experience in working with sourcing and vendor management software 3 years experience in procurement. Ability to establish and maintain effective working relationships. Page 8 of 38

9 Good Knowledge of Market Conditions and Sources of supply Good planning and organizational skills. Excellent Customer Service Skills Strong oral and written communication skills. Good team player with high integrity. Good analytical and Negotiation skills (v) OFFICER- KRA 3 Overall Purpose of the Job: Assist in the provision of procurement and supplies services. Duties and Responsibilities Undertake research and analysis into the supply market and customer requirements Contribute to the preparation of procurement documentation. Provide support to the implementation, transition and management of contracts Provide Procurement advice to internal clients. Assist in the evaluation and scrutiny of bids. Assist in Preparation of reports and plans Receipt and verification of goods and services delivered Issuance of Stores and stock taking Ensure professional standards are maintained in relation to confidentiality, probity and ethical standards Requirements for Appointment Degree in Procurement and Supplies or business related studies Diploma in Supplies Management/CIPS or equivalent Registered with KISM Work experience will be an added advantage Good interpersonal skills. Good oral and written communication skills. Ability to function independently and on own initiative. Good team player with high integrity. Attention to details and analytical skills Page 9 of 38

10 4. STRATEGY, INNOVATION & RISK MANAGEMENT DEPARTMENT a) INSPECTION AND TESTING DIVISION (i) Assistant Manager (KRA 5), Inspection & Testing Centre Overall purpose of the Job Coordinating unit laboratory chemical analysis and testing in line with set standards and procedures. Duties and Responsibilities: Planning and directing performance of chemical analyses and physical tests to determine the chemical nature, identity and composition of a wide variety of commodities and materials for the purposes of supporting revenue collection, trade facilitation and enforcement activities. Reviewing background information and applicable regulations, and determining the type of information and extent of analyses required to solve technical issues. Developing and directing implementation of analytical methods, procedures and instrumental techniques to achieve higher specificity, precision, accuracy, and efficient performance of testing activities. Evaluating needs and developing specifications for purchase of equipment, apparatus, chemical reagents and services. Developing and implementing unit laboratory equipment maintenance plan, and monitoring operation of analytical instruments and utilisation of resources. Ensuring implementation of quality assurance procedures and compliance with safety requirements. Evaluating and preparing technical reports and correspondence, maintaining records, and testifies to present technical findings, interpretations and conclusions. Performing such other duties as may be assigned. Requirements for Appointment A degree in Chemistry (BSc) from a recognized University. A Master of Science (MSc) degree in Chemistry from a recognized University will be an added advantage. Must have served for at least twelve (12) years in relevant chemical testing laboratory. Page 10 of 38

11 Comprehensive knowledge of chemistry and application of laboratory techniques in analysis of goods including foodstuffs, alcohol, chemical products, plastics, textiles and metals. Familiar with the Harmonized System (HS) goods classification nomenclature, and tax administration laws and regulations. : Excellent presentation skills. Excellent planning and organizational skills. Excellent interpersonal skills and strong oral and written communication skills. Ability to function independently and on own initiative. Good team player with high integrity. Leadership skills. Communication and interpersonal skills. Information Technology proficiency and laboratory application software skills. Attentive to detail and analytical skills b) ENTERPRISE RISK MANAGEMENT DIVISION (i) Assistant Manager (KRA 5), Enterprise Risk Management Overall purpose of the Job Responsible for Enterprise Risk Management Duties and Responsibilities Facilitating of Risk and Control Self Assessment to review and update risk registers. Preparing of the corporate operational risk dashboard through analyzing and aggregating risks reported across the Authority. Working with the risk owners in the identification and evaluation of key risks and their causes and in the development and monitoring implementation of action plans to address any gaps in risk mitigation. Updating and monitoring implementation of the Authority s Risk Appetite Statement to ensure risks are managed within the set tolerance levels. Analyzing trends in the key risk indicators in departments and evaluating action taken on Key Risk Indicators reported as high and medium. Page 11 of 38

12 Monitoring and evaluating management of risk incidences, including incidence recording and post incidence analysis, to establish whether adequate action is taken on minimising their impact and preventing their occurrence. Working with risk owners in identifying key legislative and regulatory requirements and key controls for their departments and implementation of a framework to monitor compliance to these requirements and controls. Monitoring and analyzing compliance trends (on legislative and regulatory requirements) and actions taken to address noted compliance gaps. Undertaking capacity building and awareness on Enterprise Risk Management, including legal and regulatory compliance in the authority. Any other duties as assigned by the Manager, Operational Risk Management and compliance. Requirements for Appointment A business related degree from a recognized university (B.com, Econ, Business Admin., LLB, etc.) Relevant professional qualifications and/or certification in Risk Management. Possess a clear understanding of Enterprise Risk Management. Three (3) years middle level management experience in Enterprise Risk Management Framework Implementation is essential. Demonstrated professional ability and competence in organizing, controlling, directing and executing work. Strong analytical skills and ability to make evaluative judgments. Excellent presentation skills. Excellent planning and organizational skills. Excellent interpersonal skills and strong oral and written communication skills. Ability to function independently and on own initiative. Good team player with high integrity. Page 12 of 38

13 (ii) Supervisor Business Continuity Management (BCM) Overall purpose of the Job Responsible for ensuring that quality is maintained throughout the Business Continuity Management process, working in liaison with all KRA departments. Duties and Responsibilities Facilitating Business Continuity Management (BCM) activities necessary for continual improvement of the BCMS, including exercising, testing, awareness, review and update of the components of the BCMS. Monitoring open BCM issues and work with management to ensure closure of action plans. Coordinating development and implementation of treatment plans on identified operational exposures. Liaison and supervision of third parties engaged in support of Business Continuity Management System (BCMS). Actively participating in project teams to ensure new initiatives, solutions and programmes have in-built continuity at design stage. Actively participating in enhancement of customer services by among others, investigating the root cause of disruptive incidents, especially those generally considered normal and taking or recommending corrective or preventive action as appropriate. Maintaining responsibility for all BCMS components, except Business Unit level business continuity plans. Any other work assigned by the Assistant Manager. Requirements for Appointment A business related degree from a recognized university (B.com, Econ, Business Admin., IT, etc.). Relevant professional qualifications and/or certification in Risk Management or Business Continuity Management. Possess a clear understanding of Business Continuity Management. Two (2) years experience in Business Continuity Management Framework Implementation is essential. Page 13 of 38

14 Strong analytical skills and ability to make evaluative judgements. Excellent presentation skills. Excellent planning and organizational skills. Excellent interpersonal skills and strong oral and written communication skills. Ability to function independently and on own initiative. Good team player with high integrity. c) CORPORATE TAX DISPUTE RESOLUTION DIVISION (i) Support I Court Clerk (KRA 2) Duties and Responsibilities Filing of court documents Custodian of the legal files and records Updating of records Preparing dockets or calendars of cases Record case dispositions, court orders, and arrangements made for payment of court fees Keep records of timing of court appearances Requirements for Appointment A KCSE Certificate of C and above Diploma in Law/paralegal studies from a recognized institution, Training in records keeping and registry management an added advantage. At least 3 years experience and exposure as a court clerk and court process service Must hold a current court clerk s certificate, Membership/Registration with a relevant professional body. Computer literate Exemplary work performance. Competencies Required for this Role Strong administrative skills Analytical skills Oral and written communication Presentation skills Interpersonal skills. Ability to build and maintain strong relationships. Page 14 of 38

15 d) RESEARCH, STATISTICS & CORPORATE PLANNING DIVISION (i) Manager (KRA 6 ) Data & Statistics JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Date: Version No.: Job title: Manager Data & Statistics Department: Strategy, Innovation & Risk Management Reports to: Chief Manager- RKM& CP Direct reports: Assistant Manager- Domestic Statistics Assistant Manager- External Statistics Division : Research, Knowledge Management & Corporate Planning Responsible for: The holder will be in charge of the Data and Statistics unit. The incumbent will be responsible for compilation of revenue reports including top management, Board reports and other statistical reports that maybe required by strategic partners and other government agencies Tasks and Outputs: Assist the Chief Manager in managing the statistical functions. Participate in the formulation of strategy to guide in developing corporate and operational plans. Examine and analyse policy statements affecting revenue collection and tax administration. Analyse revenue deficits/surplus between collections and targets and identify their causes. Prepare monthly, quarterly and annual revenue reports Prepare trade statistics reports Conduct revenue forecasts and monitor revenue performance. Scan and analyse operating environment affecting revenue performance. Disseminate user friendly information to stakeholders. Prepare relevant reports. Any other duties assigned by the Chief Manager. Skills required: Minimum Qualifications Masters degree in related field from a recognised university in economics, Statistics, Research Bachelor s degree in Economics, Statistics or Business related field from a recognised university. Middle Level Management Course Supervisory Course Performance Management course Computer literacy in relevant computer packages such as Microsoft Office, Statistical Package for the Social Sciences (SPSS), STATA, or other statistical analysis packages. Minimum years of experience - At least Five years experience at a middle level management position Ability to plan, develop and implement research and planning projects and present the results. Page 15 of 38

16 Proficiency in the use and interpretation of output of statistical analysis. Have leadership and managerial competences. Understand KRA s core business. Proactive and self-driven with a capability of building teams Excellent decision making capabilities; Be customer focused. Have personal management and communication skills. Must have shown exemplary performance and a high level of integrity. Good understanding of Revenue Acts. (ii) Manager ( 6 ) Policy & Planning JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Date: Version No.: Job title: Manager Policy & Planning Department: Strategy, Innovation & Risk Management Division : Research, Knowledge Management & Corporate Planning Reports to: Chief Manager- RKM& CP Direct reports: Assistant Manager- Policy & Budget Assistant Manager- Planning Assistant Manager Monitoring & Evaluation Responsible for: The holder will be in charge of the Policy and Planning unit. The incumbent will be responsible for coordination of the corporate planning functions, Board performance contracting and evaluation and monitoring and evaluation of the Authority s Corporate Plan and operational and tactical plans. Tasks and Outputs: Assist the Chief Manager in managing the Policy and planning unit Coordinate the functions of corporate planning Coordinate the development of the Board performance contract as per the PC guidelines Undertake the activities of Board Performance contract evaluation Coordinate the Monitoring and Evaluation functions of the Authority including preparation of periodical (monthly, quarterly, semi-annually and annual) reports Disseminate user friendly information to stakeholders. Prepare relevant reports. Any other duties assigned by the Chief Manager. Skills required: Minimum Qualifications Masters degree in related field from a recognised university in economics, Statistics Bachelor s degree in Economics, Statistics or Business related field from a recognised university. Middle Level Management Course Must have been trained on performance contracting and/or performance management Computer literacy in relevant computer packages such as Microsoft Office, Statistical Package for the Social Sciences (SPSS), STATA, or other statistical analysis packages. Page 16 of 38

17 Minimum years of experience - At least Five years experience at a middle level management position Proven experience in performance contracting and evaluation Proven experience in use of the performance management system Prior experience in coordinating corporate planning activities Have leadership and managerial competences. Understand KRA s core business. Proactive and self-driven with a capability of building teams Excellent decision making capabilities; Be customer focused. Have personal management and communication skills. Must have shown exemplary performance and a high level of integrity. (iii) Assistant Manager ( 5 ) Policy & Budget JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Job title: Assistant Manager Policy & Budget Department: Strategy, Innovation & Risk Management Division : Research, Knowledge Management & Corporate Planning Date: Version No.: Reports to: Manager- Policy and Planning Direct reports: Supervisor- Policy & Budget Responsible for: The incumbent will be charged with the responsibility of preparing departmental policy and administration proposal, both for day to day administration and for inclusion in the government budget and the analysis of stakeholders submission. Tasks and Outputs: Undertake tax policy analysis and budget preparation process and carry out an analysis of new budgetary provisions. Ensuring the carrying out of policy analysis through studying and advising on any inconsistent policies that may adversely affect the operations of KRA, Establishing indicators for every major policy initiative and reporting back on outcomes. Analysing policy statements on revenue collection and tax administration. Participate in formulation of policy and strategies for tax administration. Receive and analyse departmental tax policy measures. Prepare relevant reports. Any other duties assigned by the Manager. Page 17 of 38

18 Skills required: Minimum Qualifications Master s degree in related field from a recognised university in economics, Statistics or social science Bachelor s degree in Economics, Statistics, project management or Business related field from a recognised university. Supervisory course Computer literacy in relevant computer packages such as Microsoft Office, Statistical Package for the Social Sciences (SPSS), STATA, or other statistical analysis packages. Related experience and education in fiscal management and analysis Minimum years of experience - 5 years experience at supervisory role Experience in, or knowledge of, accounting and accounting principles sufficient to prepare detailed financial and budgetary analyses and to address a variety of budgetary issues Demonstrated analytical skills that allow for interpretation of budgetary, financial, and related management information. Excellent writing skills sufficient to draft professional reports and correspondence that is clear and concise. Strong organizational skills to work independently and to prioritize a heavy workload under the pressure of competing assignments. Excellent interpersonal and oral communication skills. Excellent interpersonal skills to work cooperatively with persons at all levels in the organization. Ability to respond flexibly and positively in all circumstances, and to work calmly under pressure. Excellent numerical, analytical, and problem-solving skills. Attention to detail with a high degree of accuracy. Ability to exercise good judgment and discretion, especially with regards to sensitive or confidential personnel or organizational matters. Excellent computer skills and experience using spreadsheet, charting, and other software tools, such as Microsoft Word, Excel, PowerPoint, and Outlook. Ability to use software tools to present data clearly and concisely. Knowledge of and/or experience using database query tools, such as Business Objects and Microsoft Access. Page 18 of 38

19 (iv) Supervisor ( 4 ) Policy & Budget JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Job title: Supervisor Policy & Budget Department: Strategy, Innovation & Risk Management Date: Version No.: Reports to: Assistant Manager- Policy and Planning Direct reports: Officer- Policy & Budget Division : Research, Knowledge Management & Corporate Planning Responsible for: The incumbent will be Assist the Assistant Manager Policy and Budget in the preparation of departmental policy and administration proposal, both for day to day administration and for inclusion in the government budget and the analysis of stakeholders submission. Tasks and Outputs: Participate in tax policy analysis and budget preparation process and carry out an analysis of new budgetary provisions. Participate in carrying out policy analysis through studying and advising on any inconsistent policies that may adversely affect the operations of KRA, Work jointly with the AM to establish indicators for all major policy initiative and reporting back on outcomes. Undertake analysing of policy statements on revenue collection and tax administration. Participate in formulation of policy and strategies for tax administration. Receive and analyse departmental tax policy measures. Prepare relevant reports. Any other duties assigned by the Assistant Manager. Skills required: Minimum Qualifications Bachelor s degree in Economics, Statistics or Business related field from a recognised university (A masters degree in a related field will be an added advantage). Related experience and education in fiscal management and analysis KCSE C+ or its equivalent with C+ in Mathematics and English. Computer literacy. Minimum years of experience 5 years experience at officer level performing similar functions Experience in, or knowledge of, accounting and accounting principles sufficient to prepare detailed financial and budgetary analyses and to address a variety of budgetary issues Demonstrated analytical skills that allow for interpretation of budgetary, financial, and related management information. Excellent writing skills sufficient to draft professional reports and correspondence that is clear and concise. Page 19 of 38

20 Strong organizational skills to work independently and to prioritize a heavy workload under the pressure of competing assignments. Excellent interpersonal and oral communication skills. Excellent interpersonal skills to work cooperatively with persons at all levels in the organization. Ability to respond flexibly and positively in all circumstances, and to work calmly under pressure. Excellent numerical, analytical, and problem-solving skills. Attention to detail with a high degree of accuracy. Ability to exercise good judgment and discretion, especially with regards to sensitive or confidential personnel or organizational matters. Excellent computer skills and experience using spread sheet, charting, and other software tools, such as Microsoft Word, Excel, Powerpoint, and Outlook. Ability to use software tools to present data clearly and concisely. Knowledge of and/or experience using database query tools, such as Business Objects and Microsoft Access. (v) Officer ( 3 ) Research, Statistics & Corporate Planning JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Version No.: Reference Number: Job title: Officer Research, Statistics & Corporate Planning Department: Strategy, Innovation & Risk Management Reports to: Supervisor- Research, Statistics & Corporate Planning Direct reports: Support 1- Research, Statistics & Corporate Planning Division : Research, Knowledge Management & Corporate Planning Responsible for: The incumbent will provide technical support to research, statistics and corporate planning functions of the Division. Tasks and Outputs: Assist in carrying out corporate planning, statistics functions and tax related research Conduct surveys on service delivery and staff satisfaction. Carry out analysis of revenue performance and preparation of reports. Prepare relevant reports. Any other duties assigned by the supervisor. Skills required: Minimum Qualifications Bachelor s degree in Statistics, Economics or Business related field Certificate in related field Page 20 of 38

21 Computer literacy in relevant computer packages such as Microsoft Office, Statistical Package for the Social Sciences (SPSS), STATA, or other statistical analysis packages. 3 years in related field. KCSE C+ or its equivalent with C+ in Mathematics and English. Computer literacy. Minimum years of experience 3 years experience relevant experience Organization awareness Good interpersonal skills and communication skills Team player Mature and result oriented Have technical competences in Research, Planning and Statistics Have a flair for details/figures Be customer focused Decision making skills Problem solving skills (vi) Support 1 ( 2 ) Research, Statistics & Corporate Planning JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Version No.: Reference Number: Job title: Support I Research, Statistics & Corporate Planning Department: Strategy, Innovation & Risk Management Reports to: Officer- Research, Statistics & Corporate Planning Direct reports: N/A Division : Research, Knowledge Management & Corporate Planning Responsible for: The incumbent will provide support in the compilation of Top Management files, manning the Division s Registry, maintaining and updating statistical databases, conducting internet research and downloading the same to support research and statistics functions. Tasks and Outputs: Data collection during surveys Data capturing functions Internet research Compilation of Top Management files. Manning the Division s Registry Updating statistical databases. Page 21 of 38

22 Archiving data and research reports. Any other duties assigned by the supervisor Skills required: Minimum Qualifications Diploma in Statistics, business studies, ICT or related field. KCSE C or its equivalent with C in Maths and English Computer literacy in Microsoft Office, SPSS and other statistical analysis packages Ability to use databases. Ability to use statistical packages e.g. SPSS, SAS etc Minimum years of experience 3 years relevant experience in a similar environment preferably research and data management Good knowledge of statistical methods and analysis Have a ability to understand statistical figures Have good interpersonal and communication skills Good ICT skills. Ability to download search and download research material/reports from the Website. Be customer focused Decision making skills Problem solving skills e) KNOWLEDGE MANAGEMENT DIVISION (i) Chief Manager ( 7 ) - Knowledge & Information Management JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Version No.: Reference Number: Job title: Chief Manager Knowledge and Information Management Services Department: Strategy, Innovation & Risk Management Division : Research, Knowledge Management & Corporate Planning Reports to: Deputy Commissioner- RKM& CP Direct reports: Manager- Knowledge & Records Management Assistant Manager-Library Responsible for: This position is responsible for strategic direction and policy establishment of the Knowledge & Information Management Section. Tasks and Outputs: Plan and formulate strategies, work plans and policies for Knowledge & Information Management (K & IM); Review and implement work plans, policies and strategies for the section; Implement/execute, monitor and control K & IM programmes/initiatives; Page 22 of 38

23 Liaise with internal and external stakeholders in K & IM programmes; Analyze and evaluate the implementation of business decisions; Promote implementation of Tax Payers Charter; Formulating,implementing,monitor and Control of the section s budget; Establish guidelines to be followed in developing operational procedures in line with corporate expectations; Review and implement the best intellectual, Records and knowledge dissemination, retention and disposal in the organisation; Manage staff in the section; Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - A Masters degree - Bachelors Degree in a relevant field such as business administration, economics from a recognized university; - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience refuse - Five to eight years experience at a managerial level. Strong managerial, administrative and leadership skills; Excellent decision making capabilities; Excellent oral and written communication skills to convey conceptual and complex ideas and information; Strong analytical skills and ability to make evaluative judgment; Computer proficiency in the standard packages (word processing, and internet use); Demonstrate capability to drive performance and achievement; Effective interpersonal skills and delivery techniques to interact with, engage and inspire his/her team; Proactive and self driven with a capability of building teams. Page 23 of 38

24 (ii) Assistant Manager ( 5 ) - Library JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Date: Version No.: Job title: Assistant Manager Department: Strategy, Innovation & Risk Management Division : Research, Knowledge Management & Corporate Planning Reports to: Chief Manager- Knowledge & Information Management Direct reports: Supervisor-Library Officer- Regions Section: Library Services Unit Responsible for: This position is responsible for the supervising and coordinating the activities of the Library Services Section. Tasks and Outputs: Plan and formulate strategies, work plans and policies for Library Management; Review and implement work plans, policies and strategies for the Library section; Implement/execute, direct, monitor and control Library programmes/initiatives; Liaise with internal and external stakeholders in the provision of Library products and services; Analyze and evaluate the implementation of business decisions; Promote implementation of Tax Payers Charter; Monitor and Control Library functions; Establish guidelines to be followed in developing operational procedures in line with corporate expectations; Review and implement the best intellectual and knowledge dissemination and retention in the organisation; Present reports on Library transactions; Approve budget estimate for the library; Manage staff in the section; Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - A Degree in Information or Library Science or any other related field from a recognized university; - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience - Three to five years experience at a supervisory level. Page 24 of 38

25 Strong managerial, administrative and leadership skills; Excellent decision making capabilities; Excellent oral and written communication skills to convey conceptual and complex ideas and information; Strong analytical skills and ability to make evaluative judgment; Computer proficiency in the standard packages (word processing, and internet use); Demonstrate capability to drive performance and achievement; Effective interpersonal skills and delivery techniques to interact with, engage and inspire his/her team; Proactive and self driven with a capability of building teams. (iii) Supervisor ( 4 ) Library JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Job title: Supervisor Department: Strategy, Innovation & Risk Management Division: Research, Knowledge Management & Corporate Planning Date: Version No.: Reports to: Assistant Manager-Library Services Direct reports: Officer-Library Section: Library Services Unit Responsible for: This position is responsible for the supervision of the functions the Library Services; Tasks and Outputs: Identify and keep records of internal and external stakeholders of the Library; Keep updated record or stock of new publications; Implement business decisions; Implement Tax Payers Charter; Prepare and maintain list of stakeholders Library requirements; Prepare and update the Library catalogues and stock; Prepare operational procedures in line with corporate expectations; Dissemination and retain intellectual knowledge capacities in the organisation; Prepare and submit reports on Library transactions; Implement the approved budget estimate of the library; Page 25 of 38

26 Supervise staff in the section; Communicate information on Library services to the stakeholders through ICT; Any other duties as may be assigned from time to time; Skills required: Minimum qualifications - Higher Diploma in Information/Library Science or related field from a recognized College/University - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience Possess at least 3-5 years relevant experience in Library Services Good team player of high integrity Ability to function independently and on own initiative Excellent planning and organizational skills (iv) Officer ( 3 ) Library Services JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Job title: Officer Library Services Department: Strategy, Innovation & Risk Management Division: Research, Knowledge Management & Corporate Planning Date: Version No.: Reports to: Supervisor-Library (Nairobi) & Assistant Manager-Library (Regions) Direct reports: Support I-Library Services Section: Library Services Unit Responsible for: This position is responsible for the executing activities of the Library Services; Tasks and Outputs: Issue and receive the Library stock; Ensure order in the Library; Help in preparing and maintaining the catalogues; Advise, guide and/or sensitise the stakeholders on the Library services; Encourage the stakeholders to utilize the Library services; Keep records of Library services/operations; Implement Tax Payers Charter; Prepare and maintain list of stakeholders Library requirements; Prepare and maintain list of stakeholders of the Library; Page 26 of 38

27 Implement business decisions; Prepare reports on Library transactions; Implement the approved budget estimate of the library; Prepare operational procedures in line with corporate expectations; Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - Diploma in Information/Library Science or related field from a recognized College/University - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience Possess at least 3-5 years relevant experience in Library Services Good team player of high integrity; Ability to function independently and on own initiative; Excellent planning and organizational skills. (v) Support 1( 2 ) - Library (Nairobi & Regions) JOB DESCRIPTION FORM Kenya Revenue Authority (KRA) Reference Number: Date: Version No.: Job title: Support 1 Department: Strategy, Innovation & Risk Management Reports to: Officer - Library Direct reports: N/A Division: Research, Knowledge Management & Corporate Planning Section: Library Services Unit Responsible for: This position is responsible for executing the activities of the Library Services. Tasks and Outputs: Tasks and Outputs: Issue and receive the Library stock; Ensure order/cleanliness in the Library; Encourage the stakeholders to utilize the Library services; Keep records of Library services/operations; Implement Tax Payers Charter; Prepare and maintain list of stakeholders of the Library requirements; Implement business decisions; Collect data on Library transactions; Implement the approved budget estimate of the library; Page 27 of 38

28 Undertake operational procedures in line with corporate expectations; Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - Diploma in Information/Library Science or related field from a recognized College/University - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience Possess at least 1-3 years relevant experience in Library Services Good team player of high integrity Ability to function independently and on own initiative Excellent planning and organizational skills (vi) Manager ( 6 ) - Knowledge & Records Management JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Version No.: Reference Number: Job title: Manager Department: Strategy, Innovation & Risk Management Division: Research, Knowledge Management & Corporate Planning Reports to: Chief Manager- Knowledge & Information Management Direct reports: Assistant Manager- Knowledge Management Assistant Manager- Records Management Section : Knowledge & Records Management Unit Responsible for: This position is responsible for Knowledge and Records Management Tasks and Outputs: Plan and formulate strategies, work plans and policies for Information and Records Management on knowledge gathering and dissemination; Review and implement work plans, policies and strategies for the Information and Records Management; Develop and maintain Knowledge and Records infrastructure and repository for sharing knowledge and records among stakeholders; Implement/execute, direct, monitor and control of the Information and Records Management; Liaise with the stakeholders in the acquisition, provision and disposal of the Page 28 of 38

29 Information and Records; Analyze and evaluate the implementation of business decisions Promote implementation of Tax Payers Charter; Monitor and Control of the Information and Records Management; Establish guidelines to be followed in developing operational procedures in line with corporate expectations; Review and implement the best intellectual and knowledge dissemination and retention in the organisation; Present reports on transactions on Knowledge Management; Approve budget estimate of the Information and Records Management; Manage staff in the section Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - A Degree in a relevant field such as business administration, economics from a recognized university; - A professional qualification in any relevant discipline will be an added advantage. Minimum years of experience - Five to eight years experience at a managerial level. Strong managerial, administrative and leadership skills; Excellent decision making capabilities; Excellent oral and written communication skills to convey conceptual and complex ideas and information; Strong analytical skills and ability to make evaluative judgment; Computer proficiency in the standard packages (word processing, and internet use); Demonstrate capability to drive performance and achievement; Effective interpersonal skills and delivery techniques to interact with, engage and inspire his/her team; Proactive and self driven with a capability of building teams. Page 29 of 38

30 (vii) Assistant Manager ( 5 ) - Knowledge Management JOB DESCRIPTION FORM Date: Kenya Revenue Authority (KRA) Version No.: Reference Number: Job Group 5 Job title: Assistant Manager Knowledge Management Department: Strategy, Innovation & Risk Management Reports to: Manager- Knowledge & Records Management Direct reports: Supervisor-Knowledge Management Division: Research, Knowledge Management & Corporate Planning Section: Knowledge & Records Management Unit Responsible for: This position is responsible for supervising and coordinating activities of Knowledge Management Section Tasks and Outputs: Draft and implement work plans, policies and strategies for the Information Management; Maintain Knowledge infrastructure and repository for sharing knowledge among stakeholders; Direct, monitor, evaluate and control of the knowledge Management functions; Liaise with the stakeholders in the acquisition/collection and provision/dissemination the knowledge ; Implement business decisions Implement Tax Payers Charter; Develop and implement operational procedures in line with corporate expectations; Compile and submit reports on Knowledge Management; Implement the best intellectual and knowledge dissemination and retention practices in the organisation; Manage the approved budget estimate for the knowledge Management; Manage staff in the section Any other duties as may be assigned from time to time. Skills required: Minimum qualifications - A Degree in a relevant field such as business administration, economics from a recognized university; - A professional qualification in any relevant discipline will be an added advantage. Page 30 of 38