Virtual Terminal Solution

Transcription

1 Virtual Terminal Solution VersaPay

2 Table of Contents Introduction 1 How to Process a Transaction 2 Storing and Reusing a Customer s Credit Card Number 5 Setting up Automatic Recurring Billing 9 Hosted Payment Page Solution i

3 Introduction The virtual terminal is a web site designed to replace the physical credit card processing terminal you see in restaurants and stores. It allows the merchant to log onto a secure page and enter a customer s credit card information and process one or many transactions. Profile Management The virtual terminal can store your customers credit card information in a PCI certified data-center so that you do not have to worry about the risk of storing customer s personal information on your computers or in your office. Their information can be easily and quickly recalled at any time to facilitate future billings. Recurring BIlling The virtual terminal can also automatically bill your customers on any schedule you choose to facilitate the payment of monthly or weekly recurring fees. The merchant can supply a number of different schedules including daily, weekly or monthly.

4 How to Process a Transaction 1. Log onto securevar.paymentech.com with your username and password.

5 2. Next, the merchant inputs the credit card information of the customer, the amount and the order number and presses Authorize & Capture

6 3. A receipt is displayed that can be ed to the merchant and or the customer.

7 Storing and Reusing a Customer s Credit Card Number 1. The merchant enters the customers credit card information and checks the box Add to Profile Management and supplies the Customer s Name for future lookup. The merchant finishes by pressing Authorize and Capture

8 2. The transaction is processed and the merchant should click Add Profile.

9 3. The merchant may choose to store additional information on the customer if they wish and should finish with clicking add. 4. A permanent profile has now been created and stored in the virtual terminal so that you can bill the customer again without needing to ask for their credit card. To bill the customer next time.to bill this customer the next time you can search for their profile by clicking search profile and providing any of the information you entered in step 3. Alternatively, you can just type the customers profile number (that you can arbitrarily assign to each profile, in this

10 example we ve used the customers telephone number) into the Profile Auto Suggest field and click on the appropriate record. 5. Once the profile is selected, their credit card information is automatically populated and all you have to supply is the amount and click Authorize and Capture.

11 Setting up Automatic Recurring Billing 1. The merchant supplies the customers credit card information, checks Add to Profile Management and checks Add to Managed Billing - Recurring. The merchant may specify defaults that will automatically be applied, for example, if the merchant always bills monthly for membership these defaults can be specified in the Administration section of the Virtual Terminal. The merchant can also override these defaults and indicate when and for how long the customer should be automatically billed.

12 2. The transaction is processed and displayed to the merchant. The merchant then clicks Add Profile and the recurring billing profile is created.

13 3. The merchant then confirms that the billing profile is correct and clicks add. Now the customer will be automatically billed according to the schedule supplied.

14 Sales Demo Merchant Information for the Virtual Terminal To begin your demonstration, please go to the following URL: You will first come to a logon screen. The logon requires two data elements: User Name: salesdemoid Password: demopassword04 Once logged in you can begin your demonstration. The merchant account provided allows access to all of the Virtual Terminal functionality. You can process transactions, view open batch, settle batches and review history. 1.1 Card Numbers Please use the below credit card account numbers listed below to process transactions. Card Type Card Number Visa Visa Purchasing Card II MasterCard MasterCard Purchasing Card II American Express Discover Diners JCB

15 2.0 Test Conditions The information provided in the sections below provides you with the test data to run transactions and receive a specified response. You control the various responses you receive by varying the data (Amount, AVS & CVD) in the authorization request. These responses are independent of one another. 2.1 Amounts and generating approvals/errors in the test system On any Virtual Terminal Authorization or Authorization-Capture (AC) request, you can change the system response by simply varying the transaction amount. A transaction in the amount of $1.00 for example will return an approval. Varying the cents as described in the table below will generate the following response conditions: Amount Auth Response Response XX Approved XX Do Not Honor XX Call/Refer to Card Issuer XX Pickup XX Re-enter Transaction XX Invalid Credit Card Number XX Invalid Expiration Date XX.07 L5 Invalid Issuer XX Invalid Merchant Number XX Bad Amount XX Invalid Transaction Type XX Lost / Stolen Card XX Other Error 2

16 2.2 ADDRESS VERIFICATION [AVS]: To generate any of the valid AVS response conditions, simply vary the ZIP code in the request. Any or no value can be placed in the remaining ZIP fields without affecting the AVS response. Using any value in the table below will give you the associated response code. AVS Zip AVS Response Response F Zip No Match / Zip4 No Match / Locale match G No match at all System unavailable or time-out Address information unavailable H Zip Match / Locale match X or Z Zip Match / Locale no match Issuer does not participate in AVS 2.3 CARD VERIFICATION DATA [CVV2, CVC2 & CID]: To generate any of the valid CVD value response conditions, simply vary the CVD value in the request. Using any value in the table below will give you the associated response code. CVD Value CVD Response Response 111 M CVV Match 222 N CVV No Match 333 P Not processed 444 S Should have been present 555 U Unsupported by issuer 666 Spaces Not present when issuer 3