Parallels Operations Automation 2.9

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1 Parallels Parallels Operations Automation 2.9 Release Notes Revision 4.10 (May 26, 2009)

2 C H A P T E R 1 New Features Overview

3 3 Common Features Support of New OSes and Platforms CentOS 5 (x86 and x64) and RHEL 5 (x86 and x64) are now supported for: Linux-based Management Node Linux-based User Interface server Linux-based DNS server POA 2.9 Deployment Guide >> Installing Linux-based POA Management Node POA 2.9 Deployment Guide >> Deploying POA UI on Linux POA 2.9 Deployment Guide >> Deploying Linux-based DNS Server POA 2.9 Deployment Guide >> Deploying POA UI on Linux POA 2.9 Deployment Guide >> Deploying Linux-based DNS Server High Availability for Management Node POA 2.9 supports deploying of Windows- and Linux-based Management Node in Virtuozzo Failover Cluster. POA 2.9 Deployment Guide >> Deploying POA Management Node in Virtuozzo Failover Cluster Master-slave DNS Since POA 2.9, an ability to specify the type of nameserver (Master/Slave) is added. POA 2.9 Provider's Guide >> Managing Domains > Administering Domain > Managing DNS > DNS Hosting in POA Localizable News Messages and Notifications Since POA 2.9, if POA UI is localized in several languages, provider and reseller can also localize the news messages and notifications that are sent to customers. Localization is available for the messages and for the news message categories/topics they belong to.

4 4 Parallels Operations Automation 2.9 Parallels POA 2.9 Provider's Guide >> Marketing Operations > Publishing News Messages and Notifications POA 2.9 Reseller's Guide >> Marketing Operations > Publishing News Messages and Notifications Password Expiration Policies for Users Since POA 2.9, it is possible to set up Password Expiration Policies sets of rules which enhance the system security by forcing users to change passwords on a regular basis. It is possible to configure separate Password Expiration Policies for users belonging to each POA account type (provider, reseller or customer). POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Managing Passwords > Setting Password Expiration Policies POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Registering Staff Members > Setting Password Expiration Policy for Staff Member POA 2.9 Reseller's Guide >> Managing Your Account > Managing Passwords > Setting Password Expiration Policies POA 2.9 Reseller's Guide >> Managing Your Account > Registering Staff Members > Setting Password Expiration Policy for Staff Member POA 2.9 Subscriber's Guide >> Getting Started > Managing Password Expiration Settings

5 New Features Overview 5 Mail Gateway In POA 2.9, the Mail Gateway functionality is introduced. It handles incoming and outgoing SMTP traffic for Linux Mail and Exchange 2007 Hosting Modules as well as provides Anti- Virus/Anti-Spam solution. POA 2.9 Deployment Guide >> Deploying Mail Gateway RTL Locales Support Since POA 2.9, it is possible to localize POA interface into RTL (right-to-left) languages (such as, for example, Hebrew). The new option in each locale settings allows to invert POA UI, together with all the elements and interface messages, in right-to-left order. Skins 2.17 or higher are required for RTL Locales. It is recommended to use Skins POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Managing Locales > Localizing POA in Right-to-Left Languages New Migration Manager Module The new Migration Manager 2.1 module is developed and shipped in POA 2.9 with the number of new features: Migration of Subscriptions to PBA. Ability to map external Service Templates to PBA Service Plans and migrate Subscriptions to PBA according to the defined mapping rules. Migration of billing data for Subscription. Ability to migrate subscription prices, periods and other specific data to PBA. Migration of domain registration Subscriptions. Ability to migrate domain registration subscriptions to PBA. The support of previous POA Migration version 1.5 as well as its Migration Agents is no longer provided in POA 2.9, though it can still be used in earlier POA versions. The new Migration Manager 2.1 is used with Migration Agents, which are developed on the basis of the Migration SDK 2.1. POA 2.9 Deployment Guide >> Installing Migration Manager Module. POA 2.9 Provider's Guide >> Migrating to POA Using Migration Manager. POA 2.9 Migration Workflow User's Guide. POA 2.9 Migration Developer's Guide. POA 2.9 Migration Manager User's Guide.

6 6 Parallels Operations Automation 2.9 Parallels Support of HMC 4.5 Since POA 2.9, the new version 4.5 of HMC is supported and upgrade from HMC 4.0 is available. POA 2.9 Deployment Guide >> Deploying Windows Hosting Infrastructure > Deploying MPS Server

7 7 Windows Shared Hosting New Limit Settings in Windows Shared Hosting Service Templates It is now possible to limit bandwidth, CPU and memory consumption per webspace in Windows Shared Hosting Service Templates. Setting these limits allows to adequately share IIS web server resources between multiple webspaces. The CPU and Memory limits can be applied to Subscriptions containing exclusive application pools only; on shared application pools, these limits are not effective. For bandwidth limit, three parameters are set: the default bandwidth limit displayed to subscriber, and the upper/lower boundaries within which the default value can be customized by subscriber. The CPU and memory consumption limits are not customizable at subscriber level. POA 2.9 Provider's Guide >> IIS Web Hosting > Creating Service Template POA 2.9 Provider's Guide >> IIS Web Hosting > Creating "Physical Hosting (IIS)" Resource Type POA 2.9 Reseller's Guide >> IIS Web Hosting > Creating Service Template Parallels Virtuozzo Containers Support of Windows Shared Hosting Services POA 2.9 allows you to deploy the following Windows Shared Hosting Services using Parallels Virtuozzo Containers 4.0 for Windows: IIS 6.0 Windows File Manager MS SQL AWStats Web Statistics SQL Server Web Data Administrator mylittleadmin for MS SQL Server Domain Parking SSL Proxy Windows SharePoint Services 3.0 ColdFusion 8 Windows Media Services Plesk Sitebuilder for Windows

8 8 Parallels Operations Automation 2.9 Parallels PA 2.9 Hardware Requirements POA 2.9 Deployment Guide >> Deploying IIS Web Hosting POA 2.9 Deployment Guide >> Deploying Windows SharePoint Services Hosting POA 2.9 Deployment Guide >> Deploying MS SQL Hosting POA 2.9 Deployment Guide >> Deploying Windows Streaming Media Hosting POA 2.9 Deployment Guide >> Deploying ColdFusion Hosting POA 2.9 Deployment Guide >> Deploying Plesk Sitebuilder for Windows POA 2.9 Deployment Guide >> Deploying Microsoft DNS Hosting Support of Active-Active MS SQL Server 2005 Cluster Since POA 2.9, it is possible to deploy MS SQL Server 2005 in the Active-Active cluster configuration. POA 2.9 Deployment Guide >> Deploying MS SQL Hosting > Creating MS SQL Server 2005 Failover Cluster Authorized Web Access Capability for Service Users Since POA 2.9, subscribers can allow access to password protected websites to their users by granting the Authorized Web Access permission, if this is allowed in the subscription. POA Provider's Guide >> IIS Web Hosting > Creating Service Template POA Reseller's Guide >> IIS Web Hosting > Creating Service Template for Windowsbased Shared Hosting > Creating Service Template POA Subscriber's Guide >> Working with Domains > Website > Managing IIS Website > Managing Domain Security > Managing List of Web Users POA Subscriber's Guide >> Managing Service Users > Creating New Service User > Creating New Service User (Authorized Web Access) POA Subscriber's Guide >> Managing Service Users > Managing Service User's Access to Password Protected Websites POA MyCP User's Guide >> Viewing Available Password Protected IIS Websites

9 New Features Overview 9 x64 Support for Windows Shared Hosting Services POA 2.9 allows you to deploy the following Windows Shared Hosting Services on the x64 platform: IIS 6.0 and 7.0 Windows File Manager MS SQL Server 2005 AWStats Web Statistics SQL Server Web Data Administrator mylittleadmin for MS SQL Server Domain Parking SSL Proxy Windows SharePoint Services 3.0 ColdFusion 8 Windows Streaming Media Helicon ISAPI_Rewrite 3.1 ActivePerl (only as FastCGI application) ASP.NET (2.0 and higher versions) FrontPage Server Extensions (only on WS2008/IIS7, should be limited to 0 in Service Templates for x64 Windows Server 2003) POA 2.9 Hardware Requirements POA 2.9 Deployment Guide >> Deploying IIS Web Hosting POA 2.9 Deployment Guide >> Deploying Windows SharePoint Services Hosting POA 2.9 Deployment Guide >> Deploying MS SQL Hosting POA 2.9 Deployment Guide >> Deploying ColdFusion Hosting POA 2.9 Deployment Guide >> Deploying Windows Streaming Media Hosting Improved MS SQL Database Management Features for Customers POA 2.9 introduces the following MS SQL database management features: Ability to set up trusted connection between customers' IIS websites and MS SQL databases. Choosing type of authentication for database users: regular MS SQL authentication or Windows authentication. Database users with Windows authentication type are created in Active Directory and can be used for setting up trusted database connection.

10 10 Parallels Operations Automation 2.9 Parallels POA Provider's Guide >> MS SQL Database Hosting > Creating Resource Type for MS SQL Service POA Provider's Guide >> IIS Web Hosting > Creating Service Template > Setting Database Authentication Type for MS SQL Resource POA Reseller's Guide >> IIS Web Hosting > Creating Service Template for Windowsbased Shared Hosting > Setting Database Authentication Type for MS SQL Resource POA Subscriber's Guide >> Working with Databases > Adding New Database User POA Subscriber's Guide >> Working with Databases > Setting Up Trusted Connection to MS SQL Databases

11 New Features Overview 11 Linux Shared Hosting New Limit Settings in Linux Shared Hosting Service Templates Since POA 2.9, providers and resellers can limit bandwidth, CPU, memory consumption and the number of running child Apache web server processes per website in Linux Shared Hosting Service Templates. Setting these limits allows to adequately share Apache web server resources between multiple websites. These limits cannot be customized at subscriber level. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Basic Service Template Parameters POA 2.9 Reseller's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Basic Service Template Parameters Support of PHP 5 Module on Apache Webspaces Since POA 2.9, it is possible to provision PHP 5 for Linux Shared Hosting as Apache module. Formerly, PHP 5 was available in CGI mode only. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Configuring Apache Service > Tuning Apache Service Configuration POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Setting Default PHP 4 and PHP 5 Operation Modes POA 2.9 Subscriber's Guide >> Working with Webspace > Configuring Common Settings for All Websites on Webspace > Configuring Available PHP Versions and Their Operation Modes on Apache Webspace SSH Access to Apache Webspaces Since POA 2.9, in addition to FTP and File Manager, customers can manage their website content via SSH, if this permission is included in their Subscription. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Webspace Access Abilities POA 2.9 Subscriber's Guide >> Working with Webspace > Configuring Common Settings for All Websites on Webspace > Managing SSH Access to Webspace

12 12 Parallels Operations Automation 2.9 Parallels RHEL 5 (x64) and CentOS 5 (x64) Support for Linux Shared Hosting Services POA 2.9 allows you to deploy the following Linux Shared Hosting Services on RHEL 5 (x64) and CentOS 5 (x64): Apache web server ProFTPD PHP5 (only as FastCGI application) Webalizer MySQL4 MySQL5 PostgreSQL Web File Manager oscommerce Domain Parking SSL Proxy phpmyadmin phppgadmin

13 New Features Overview 13 Linux Mail Hosting Secure Connection Support for Qmail SMTP Since POA 2.9, Qmail supports configuration with TLS/SSL encryption of incoming/outgoing mail. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Clustered Qmail Service > Installing Packages on Cluster Nodes POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deployment guide > Deploying Linux Mail Hosting > Installing Packages on Host POA 2.9 Provider's Guide >> Mail Hosting in POA > Using Secure Connection for Qmail SMTP New Configuration Settings of IMP Webmail Client Package In POA 2.9, three new properties of the IMP Webmail Client (Horde) package are introduced. Using these new properties, POA provider can: Allow or disallow customers to create private preference-based Address books (allowed by default) Allow or disallow customers to share non-private Address books with other customers provisioned on the same Qmail server/cluster (allowed by default) If necessary, configure IMP Webmail Client for working with several standalone Qmail servers/clusters operating behind a gateway (disabled by default) POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Webmail Service > Installing IMP Webmail Client (Horde) > Installing webmail-config and imp Packages > Configuring and Installing webmail-config Package Support of IMP Webmail Cluster In POA 2.9, IMP Webmail Client can be deployed in clustered configuration. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Webmail Service > Deploying Clustered IMP Webmail Hosted Exchange

14 14 Parallels Operations Automation 2.9 Parallels Support of Internal Relay Domain Type on Exchange 2007 Server Customers having Exchange 2007 Server in Subscriptions can use their mail domain in a relaying mode. It means they can share the SMTP address space between Microsoft Exchange and a third-party system. A provider is able to allow or disallow the using of Internal Relay Domain for customers. POA 2.9 Provider s Guide >> POA Hosted Exchange > Providing Internal Relay Domain Type Support for Customers. POA 2.9 Subscriber s Guide >> Working With Mail (Hosted Exchange) > Using Exchange 2007 Mail Server in Relaying Mode. Guard Space Limits for Mailboxes and Public Folders Since POA 2.9 new configurable guard space limits are added to Hosted Exchange resources. Now a provider can specify the following limits: For Exchange mailbox Prohibit send Prohibit send and receive For public folders Prohibit post These limits determine the additional space (in percentage of or original mailbox/public folder size) a Subscriber can occupy after the mailbox/public folder limit is reached. When a mailbox/public folder is full, a Subscriber will still be able to receive messages until the guard space limit is reached. POA Provider's guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters. Hosted Exchange Mailbox Templates POA 2.9 allows a provider to create the so-called Exchange Mailbox Templates. Exchange Mailbox Template is a template with predefined mailbox parameters. Customers are able to create Exchange mailbox(es) on a basis of such template so that they will not need to specify mailbox parameters during a mailbox creation. Some mailbox parameters - such as size limits - are editable by customers within the margins set in the Mailbox Template. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Templates

15 New Features Overview 15 POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Creating Mailbox > Creating Mailbox Based on Hosted Exchange Mailbox Template POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Configuring Mailbox Parameters > Configuring General Parameters of Mailboxes Based on Hosted Exchange Mailbox Templates POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Configuring Mailbox Limits > Configuring Limits of Mailboxes Based on Hosted Exchange Mailbox Templates Public Folder Replication POA 2.9 allows providers to configure a replication for the public folder store. All public folders located on the configured store will be replicated to another public folder store. This functionality provides a high availability for the public folder store and security for the public folders' content. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Configuring Public Folder Store Replication POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Deleting Public Folder Store Replication Importing Child Public Folders Created in Outlook or OWA Since POA 2.9, Hosted Exchange Subscribers can import the child public folders hierarchy created in Outlook or OWA client to the public folders list in POA Customer Control Panel. POA 2.9 Subscriber's guide >> Working With Mail (Hosted Exchange) > Managing Public Folders > Synchronizing Child Public Folders Created in Outlook or OWA Exchange 2007 Branding Since POA 2.9, Provider and Reseller get the possibility to manually configure the brand for such Exchange services as OWA, IMAP, POP3, SMTP. The branding configuration assumes that end-users will use branded hostnames/urls (for example, yourbrand.com) and will not see the provider s or reseller's ones (for example, provider.com or reseller.com). POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > Deploying Hosted Exchange 2007 > Exchange 2007 Branding Integration with MessageLabs AV/AS

16 16 Parallels Operations Automation 2.9 Parallels Since POA 2.9, the MessageLabs Security service ( is supported by Exchange 2003/2007. MessageLabs Security service - is an integrated solution providing reliable and confident security services. This service allows you to organize secure, uninterrupted, legally compliant electronic communications to connect with customers, partners, suppliers and employees all over the world. MessageLabs Security service is intended for preprocessing s before they reach the recipient s mail server. The traffic is redirected to MessageLabs global data centers by modifying MX records in the DNS zone. Then traffic is processed and directed to the recipient s mail servers. POA 2.9 Deployment Guide >> Deploying Messaging Services > Deploying MessageLabs Security Service POA 2.9 Provider's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MessageLabs Security Service POA 2.9 Reseller's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MessageLabs Security in POA POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Messaging Services > Managing MessageLabs Security Service MX Logic Integration POA 2.9 is able to integrate MX Logic Security service ( with Hosted Exchange 2003/2007. MX Logic Security service provides an effective and reliable protection from spam, viruses and other threats. The traffic is retargeted to MX Logic global data centers by modifying MX records in the DNS zone. Then is processed and directed to the recipient s mail server. POA 2.9 Deployment Guide >> Deploying Messaging Services > Deploying MX Logic Security Service POA 2.9 Provider's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MX Logic Security Service Global Relay Archiving Integration in Hosted Exchange 2007 Since POA 2.9, Hosted Exchange 2007 can be integrated with Global Relay Archiving ( Global Relay Archiving is an external archiving and storage service, which captures, serializes, time-dates and indexes customer's messages and stores them securely in the service provider's data centers.

17 New Features Overview 17 POA 2.9 Deployment Guide > Deploying Messaging Services > Deploying Global Relay Archiving Service POA 2.9 Provider's Guide > POA Hosted Exchange > Managing Messaging Services > Managing Global Relay Archiving Service POA 2.9 Reseller's Guide > POA Hosted Exchange > Managing Messaging Services > Managing Global Relay Archiving Service POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Messaging Services > Managing Global Relay Archiving Service Nested Public Folders Since POA 2.9, a Subscriber is able to create the so-called child public folders or subfolders. The child public folder is a folder created within already existing public folder. For parent public folders, the displayed used size is a sum of the parent folder's own size and the size of all nested subfolders. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder > Creating Child Public Folder POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder > Deleting Child Public Folder Relay Contacts Since POA 2.9, a Subscriber is able to assign an address based on his/her domain to a contact. The messages sent to that address will be forwarded to the contact's external address. Several addresses can be assigned to the contact and a Subscriber can set up the primary one. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Contacts > Adding New Contact POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Contacts > Adding Addresses to Contact Sender Restrictions for Mail-Enabled Public Folders Since POA 2.9, a Subscriber is able to configure who can post messages to the mailenabled Public Folder: Everyone (default)

18 18 Parallels Operations Automation 2.9 Parallels Members of Subscriber s Exchange organization only POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Configuring Public Folder Mailbox Permissions Management in Hosted Exchange 2007 Now a Subscriber can grant the following mailbox permissions to the Exchange users: Send Permissions: Send On Behalf Of. Mailbox/Distribution List user is able to send messages on behalf of another mailbox user. Send As - Mailbox/Distribution List user is able to send messages as another mailbox user. With the Send As permission, the recipients of a message cannot identify whether the message was sent by the mailbox owner or another user that has been granted the Send As permission. Mailbox Permission: Full Access permission - A user can log on to the mailbox of another user and gain access to the entire mailbox content, read, move and delete messages. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Mailbox > Managing Mailbox Permissions "Send As" Permission to Distribution Lists in Hosted Exchange 2007 Now a Subscriber can grant the Send Permissions to the Exchange mailbox/distribution list user, so the user can send messages on behalf of or as the Distribution List in which these permissions are configured. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Distribution Lists > Configuring Distribution List Permissions "Send As" Permission to Mail-Enabled Public Folders in Hosted Exchange 2007 Now a Subscriber can grant the Send Permissions to the Exchange mailbox/distribution list user, so the user can send messages on behalf of or as the Mail-Enabled Public Folder in which these permissions are configured. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Configuring Public Folder > Managing Public Folder Permissions > Configuring Send Permissions

19 New Features Overview 19 Automated Configuration of Exchange 2007 Branding Starting from POA 2.9, Provider and Resellers can configure a branding from POA Control Panel for the following Exchange 2007 Services: Autodiscover Protocols (OWA, Outlook, ActiveSync) SMTP Authentication SMTP POA 2.9 Provider's Guide >> Marketing Operations > Branding in Parallels Operations Automation > Branding Exchange POA 2.9 Reseller's Guide >> Marketing Operations > Branding in Parallels Operations Automation > Branding Exchange POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > Exchange 2007 Branding POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > POA-Related Installation Steps > Configuring Exchange 2007 Branding Application Hosting Open-Xchange Integration Since POA 2.9, integration with Open-Xchange is supported. Open-Xchange is integrated with POA by means of the APS. Important! Open-Xchange requires POA Qmail Hosting Module where the LDAP and WHOSON servers are mandatory. Thus, if POA Qmail Hosting Module without the LDAP and WHOSON servers is used, this module must be upgraded. POA 2.9 Deployment Guide >> Deploying Application Hosting POA 2.9 Provider's Guide >> Application Hosting POA 2.9 Reseller's Guide >> Application Hosting POA 2.9 Deployment Guide >> Deploying Application Hosting > Deployment Scenarios > External Environment (Open-Xchange)

20 20 Parallels Operations Automation 2.9 Parallels APS Catalog Support Since POA 2.9, provider has a possibility to use external APS catalog ( or organize a local one that would serve as a single repository for all APS-packaged Applications in POA User Interface. APS catalog provides convenient access to the available Applications sorted by categories and has the search capabilities. POA Provider's Guide >> Application Hosting > Working With APS Catalog Access URL Format for Hosted Applications Is Improved Since 2.9, POA provides a natively branded format of customers' Access URLs to provisioned applications. The Access URLs are consolidated from the application name (customizable at provider/reseller level), the Company name of the subscribed customer, and the domain name under which the service is branded (chosen by provider/reseller) in the following format: POA Provider's Guide >> Application Hosting > Creating Resource Type on Basis of "Application" Resource Class POA Provider's Guide >> Application Hosting > Creating Service Template > Customizing Application Access URL Template Settings

21 New Features Overview 21 Support of APS 1.1 for SiteApplications Starting from POA 2.9, APS 1.1 is supported for SiteApplications (see the What's new in APS v1.1 document at to obtain the information about the changes in APS 1.1). POA Provider's Guide >> Application Hosting > Managing Applications POA Subscriber's Guide >> Working with Web Applications VPS Hosting Separated VPS Traffic Accounting Besides the already existing Aggregated accounting method where VPS incoming and outgoing traffic was calculated jointly, the new Separated method is added since POA 2.9 allowing to calculate the incoming and outgoing traffic separately. POA 2.9 Provider's Guide >> VPS Hosting in POA > Managing VPS > VPS Traffic Usage Accounting Methods POA 2.9 Reseller's Guide >> VPS Hosting in POA > VPS Traffic Usage Accounting Methods

22 C H A P T E R 2 Functional Changes Windows Shared Hosting Support of ActivePerl 5.8 and 5.10 Since POA 2.9, the 5.8 and 5.10 versions of the Active State's ActivePerl package are supported. For details on these versions, refer to the pages of the vendor's website devoted to the 5.8 ( and 5.10 ( releases. Support of AWStats 6.8 Since POA 2.9, a new versions of the AWStats package is supported - AWStats 6.8. For details on this version, refer to the product webpage ( Support of Perl as CGI Since POA 2.9, ActivePerl can run on IIS websites in two modes: as a CGI application as an ISAPI extension POA 2.9 Provider's Guide > IIS Web Hosting > Creating Service Template POA 2.9 Subscriber's Guide > Working with Domains > Managing IIS Website > Creating Microsoft IIS Website on New Webspace POA 2.9 Subscriber's Guide > Working with Webspace > Configuring Common Settings for All Websites on Webspace> Configuring IIS Websites > Enabling/Disabling ActivePerl Support Support of New Version of ODBC-PostgreSQL Driver Since 2.9, POA supports ODBC-PostgreSQL driver version (x86).

23 Functional Changes 23 Support of New PHP Version Since POA 2.9, POA supports PHP version for Windows Shared Hosting. For details on the changes available in the specified version of PHP, refer to the PHP website page devoted to the PHP ( release. Linux Shared Hosting Support of Apache Since POA 2.9, Apache version is supported. For details on this version, refer to Apache website ( POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Apache Web Server POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Web File Manager POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Upgrading Apache Web Server from Apache 2.0 to Apache 2.2 Ability to Allow Creating Temporary Tables in MySQL Databases Since POA 2.9, providers and resellers can allow creation of temporary MySQL database tables to customers (by default, this ability is disallowed). Without this permission, customers may be unable to work with their MySQL databases using third-party applications. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Allowing Creation of Temporary Tables in MySQL POA 2.9 Reseller s Guide >> Shared Apache Web Hosting > Allowing Creation of Temporary Tables in MySQL Support of New Versions of Databases and Database Administration Tools Since 2.9, POA supports the new versions of the following database packages and database administration tools:

24 24 Parallels Operations Automation 2.9 Parallels PostgreSQL - version For details on this version, refer to PostgreSQL website ( MySQL - version and For details on this version, refer to MySQL website ( phpmyadmin - version phppgadmin - version

25 Functional Changes 25 Support of New PHP Versions Since POA 2.9, POA supports the following PHP versions for Linux Shared Hosting: PHP PHP For details on the changes available in the specified versions of PHP 4 and PHP 5, refer to the PHP website pages devoted to the PHP ( 4.php#4.4.9) and PHP ( releases. Support of New PHP Extensions MCrypt and IMAP libraries are supported by PHP 5 (running as Apache module or in CGI mode) in Linux Shared Hosting Subscriptions. Formerly, these libraries were available under PHP 4 only. The mhash module for PHP 5 is supported; it is installed as a part of the php5-cgi RPM package. Formerly, the mhash module was supported for PHP 4 only. ioncube PHP Loader and SQLite2 for PHP4/PHP5 are supported in Linux Shared Hosting. POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Apache Web Server. Ability to Disable Legacy Web Applications Support in Linux Shared Hosting Subscriptions Since POA 2.9, it is possible to disable the support of the so-called legacy web applications in POA. Legacy web applications are third-party applications still supported by POA, but not maintained (updated to newer versions, etc.) since POA By disabling support of these applications, you can make the /apps/ and /applications/ directory names available for using on customers' websites. If legacy applications support is enabled (the default option), these directory names are reserved by POA for working with legacy applications. After support is disabled, legacy applications will not operate on newly created websites, including those created under existing Subscriptions. POA 2.9 Provider's Guide > Administering Applications > Managing Apache Application > Reserving Directory Names 'Apps' and 'Applications' for Customers' Usage POA 2.9 Subscriber's Guide > Working with Web Applications > Using Web Applications > Using 'Apps' and 'Applications' Directory Names for Custom Applications on Linux Webspaces

26 26 Parallels Operations Automation 2.9 Parallels Support of Old Linux File Manager Is Dropped In 2.9, obsolete Linux File Manager is not supported by POA. Web File Manager is to be used instead. POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Legacy File Manager to Web File Manager Transition. Linux Mail Hosting Support of Horde 3.3 and Atmail 5.5 Since POA 2.9, the following new versions of the webmail packages used by POA are supported: Horde 3.3.For details on this version, refer to Horde website ( Atmail 5.5. For details on this version, refer to Atmail website (

27 Functional Changes 27 Support of SpamAssassin Since POA 2.9, SpamAssassin is supported. For details on this new version, refer to the product webpage ( Support of Courier-IMAP Since POA 2.9, Courier-IMAP is supported. Support of Service Users for Linux Mail Hosting Since POA 2.9, Service Users for Linux Mail Hosting are supported: When a Customer creates an Address, a Service User is created. Customer obtains an ability to add/remove Service for Service User. Login and Password of a Service User are used for accessing a Mailbox. The Service Users menu item appears in the Customer's Control Panel for the Accounts having Linux Mail Hosting Subscriptions. POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Creating Address POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Managing Addresses > Editing Address General Settings POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Managing Addresses > Managing Mailbox Support of Custom SPF Records for QMail Since POA 2.9, provider is able to customize SPF records in Qmail hosting for customer's domains instead of the default one. POA 2.9 Provider's guide >> Mail Hosting in POA > Creating "CQMail Hosting" Resource Type. LDAP Scheme Is Updated for Linux Mail Hosting Since POA 2.9, LDAP scheme is updated for Linux Mail Hosting Module. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Clustered Qmail Service > Installing LDAP Server > Creating Schema for Mailnames

28 28 Parallels Operations Automation 2.9 Parallels Mail Throttling Procedure in Linux Mail Hosting Is Improved Since POA 2.9, POA stores the statistics of users' mail throttling limit usage on the WHOSON server, instead of Qmail Shared Storage. Due to this re-organization, the process of limit usage analysis is considerably accelerated. When deploying Qmail, be aware of the RAM requirements for WHOSON server implied by the new mail throttling procedure. POA Provider's Guide >> Mail Hosting in POA > Creating "CQMail Hosting" Resource Type POA Provider's Guide >> Mail Hosting in POA > Creating Service Template for Mail Hosting > Specifying General Service Template Parameters POA Reseller's Guide >> Mail Hosting in POA > Creating Service Template for Mail Hosting > Specifying General Service Template Parameters

29 Functional Changes 29 Hosted Exchange Default Domain Identifier Parameter Is No Longer Mandatory for Branded Customers The Default Domain's Identifier activation parameter is not mandatory for branded customers now. If this activation parameter is skipped and customer is under a brand, the brand's domain is used as a 'Default Domain's Identifier'. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters. Support of X500 Addresses Now POA 2.9 does not modify existing addresses in X500 format on mailboxes (and other Exchange objects distribution lists, contacts, mail-enabled public folders) during POA provisioning. It replaces only SMTP addresses in the list of addresses assigned to Exchange objects. Ability to Enable/Disable Exchange Mailbox Management for MyCP Users Since POA 2.9 a provider is able to restrict Service Users to manage their Exchange mailboxes from My CP, that is editing properties, adding/deleting addresses and configuring forwarding. Figure 1: Configuring Exchange Manager Settings - Other Settings

30 30 Parallels Operations Automation 2.9 Parallels This option is system-wide. POA 2.9 Provider's guide > POA Hosted Exchange > Hosted Exchange Manager > Configuring Exchange Manager Settings. Warning Size Limit for Exchange Mailbox and Public Folder Stores In POA 2.9 a provider can specify the warning size limit of mailbox stores and public folder stores. At reaching this limit, a notification will be sent to the subscribed Stuff Member of the provider. POA 2.9 Provider's guide >> POA Hosted Exchange > Exchange Store Management > Configuring Store. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Stores. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Stores > Editing Mailbox Store Size Limit. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Editing Public Folder Store Size Limit. Ability to View Exchange Organizations Belonging to Account Since POA 2.9, a provider can view the list of all Exchange organizations belonging to a single customer or reseller Account. The list is shown in PCC on the new subtab Exchange organizations located at Top > Operations Director > Customer Manager (Reseller Manager) > Customers (Resellers) > account name > Resources tab. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Organizations > Viewing Exchange Organizations Belonging to Account Ability to View Mailboxes Belonging to Exchange Organization Since POA 2.9, a provider or reseller can view the list of all mailboxes belonging to a single Exchange Organization. The list is shown in PCC/RCC in the Top > Service Director > Hosted Exchange Manager > Organizations > Mailboxes tab. POA Provider's guide (Reseller's guide) >> POA Hosted Exchange > Hosted Exchange Manager > Managing Organizations > Viewing Mailboxes Belonging to Exchange Organization. BlackBerry Account Editing Changed

31 Functional Changes 31 Starting from POA 2.9, BlackBerry Account information editing screen is divided by two screens: Edit Owner Information Edit Activation information This change affects the following POA Account types: Customer, MyCP User. POA Subscriber's guide >> Working With Mail (Hosted Exchange) > Managing Wireless Services > Managing Blackberry Account. POA MyCP User's guide >> Managing Exchange Mailbox > Managing Wireless Services > Managing Blackberry Account. Support of New Options for BlackBerry and Good Mobile Devices Since 2.9, POA supports the following additional options for the wipe device operation: Cancelling the wipe device operation Repeating the wipe device operation in case of wipe failure POA 2.9 Provider's Guide >> Managing BlackBerry and Good Mobile Messaging Systems > Managing Accounts > Wiping Device POA 2.9 Reseller's Guide >> Managing BlackBerry and Good Mobile Messaging Systems > Managing Accounts > Wiping Device POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Wireless Services > Managing BlackBerry Accounts > Wiping Device POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Wireless Services > Managing Good Mobile Messaging Accounts > Wiping Device Support of Outbound SMTP Servers for MX Logic Since POA 2.9, provider can specify the list of outbound SMTP servers which communicate with MXLogic. Mail sent to MXLogic from other IP addresses will be blocked as spam. POA 2.9 Provider's guide >> POA Hosted Exchange > Managing Messaging Services > Managing MX Logic Security Service > Entering Outbound SMTP Servers for MXLogic. Wizard for Setting Hosted Exchange Activation Parameters Is Improved Since POA 2.9, the process of specifying Activation Parameters for Hosted Exchange Resource Type has been modified for more provider's convenience.

32 32 Parallels Operations Automation 2.9 Parallels POA Provider's Guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters

33 Functional Changes 33 Automated Login to Microsoft OWA from CCP Is Disabled In POA 2.9, for security reasons, automated login to OWA from customer's Panel is disabled. Upon clicking on the OWA link, customer is taken to the login screen. Automated login to OWA from customer's MyCP is preserved. New User Privileges for Exchange Branding Since POA 2.9, the following privileges can be applied to POA Staff Members using Exchange branding. Change branding configuration of Exchange services - allows to edit Branding configuration of Exchange services. View branding configuration of Exchange services - allows to view Branding configuration of Exchange services. POA 2.9 Provider's guide > Marketing Operations > Branding In Parallels Operations Automation > Configuring Brand > Branding Exchange > Exchange Branding Privileges. Ability to Provide Vendor's Outlook License for Customers Since POA 2.9, provider enables Subscribers having the Outlook Access feature for their Exchange mailboxes the opportunity to choose either to use Vendor's Outlook client license or their own one. For this purpose the Outlook License for Hosted Exchange Mailboxes Resource Type is developed. After including this Resource Type in the Exchange Hosting Service Template and setting proper limit on it, the Customers will be able to turn on this functionality for their mailboxes by enabling the Vendor s Outlook license option in the mailbox properties. Using of this feature by Customers directly influence the way SPLA statistics is collected. If a Customer enables Vendor s Outlook license option, such mailbox will be counted as Standard Plus or Enterprise Plus SAL. If a Customer chooses to use own Outlook license and leaves the Vendor s Outlook license option disabled, such mailbox will be counted as Standard or Enterprise SAL. POA 2.9 Provider's guide >> POA Hosted Exchange > Creating Service Template for Hosted Exchange > Creating Outlook License for Hosted Exchange Mailboxes Resource Type POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Templates > Creating Mailbox Template

34 34 Parallels Operations Automation 2.9 Parallels POA 2.9 Reseller's guide >> POA Hosted Exchange > Creating Service Template for Hosted Exchange > Selecting Outlook License for Hosted Exchange Mailboxes Resource POA Subscriber's guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Creating Mailbox POA MyCP User's guide >> Managing Exchange Mailbox > Configuring Mailbox Access > Using Vendor's Outlook License Application Hosting Ability to Submit Information About Manually Installed Apache Extensions to POA Since POA 2.9, in case Apache extensions (such as Apache modules, PHP4/5 extensions, etc.) are installed on the Apache service host manually (bypassing POA), it is possible to submit information about these new extensions to POA database. This operation is called Synchronizing Extensions with Apache Service. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Configuring Apache Service > Submitting Information about Manually Installed Apache Extensions to POA

35 Functional Changes 35 Parallels Plesk Panel in VPS Hosting Working With DNS Hosting for Parallels Plesk Panel Domains is Improved Earlier, Customer was enforced to switch the DNS Hosting Type of Domain prior to adding the Parallels Plesk Panel Hosting on Domain. Since POA 2.9, it is no longer required to perform this operation. Additionally, the Slave DNS Hosting Resource Type is replaced by DNS Hosting Resource Type. Thus, the Slave DNS Hosting Resource Type is removed. POA 2.9 Deployment Guide >> Deploying Parallels Plesk Panel in VPS Hosting POA 2.9 Provider s Guide >> VPS Hosting in POA > Parallels Plesk Panel in VPS Hosting POA 2.9 Reseller s Guide >> Parallels Plesk Panel in VPS Hosting POA 2.9 Subscriber s Guide >> Parallels Plesk Panel in VPS Hosting Support of Parallels Plesk Panel Since POA 2.9, a new version of Parallels Plesk Panel is supported - Parallels Plesk Panel for Linux/Unix and Windows platforms. For details, refer to the product webpage ( Dedicated Hosting Support of Dedicated Hosting System Components for Windows-based Management Node Since POA 2.9, Dedicated Hosting system components can be installed on the Windowsbased Management Node. The managed Dedicated Hosting services, such as Partimage, Acronis True Image, and DHCP still require a Linux-based host to be installed. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Installing POA Packages

36 36 Parallels Operations Automation 2.9 Parallels Support of Detecting MAC Addresses Conflict is Introduced for Dedicated Servers Starting from POA 2.9, POA assignes the Conflict status to the Dedicated Servers having the duplicated MAC addresses. It allows provider to detect and resolve problems with the duplicated MAC addresses. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Registering Dedicated Servers in POA Ability to Use Host With Any OS for OS Image Storage Starting from POA 2.9, a provider is not required to install POA Agent on host intended for OS Image Storage, since it can have any suitable Operating System installed. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Acronis True Image Support PA 2.9 Hardware Requirements >> Hardware Requirements > Dedicated Hosting Servers POA 2.9 Provider's Guide >> Dedicated Hosting > Managing OS Image Storages Miscellaneous Changes New System Properties Below is the list of new system properties added in POA 2.9. Case-sensitive usernames System Property controls the support of case-sensitive login names for Staff Members and Service Users. The Use PBA 4.4 URLs for CP integration System Property is added. For the proper integration of PBA Control Panels with POA, this property should be enabled if PBA of version 4.4 or higher is used. The Maximum limit for TTL System Property is added. It allows Provider or Reseller to define upper limit for TTL of DNS Records. POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Configuring System Properties POA 2.9 Reseller's Guide >> Managing Your Account > Configuring System Properties

37 Functional Changes 37 New Public API Methods Below is the list of new Public API methods implemented in POA 2.9. Note: To learn more about each of these methods, refer to POA 2.9 Public API Reference. Management of Accounts and Account's Staff Members pem.disableaccountmember POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.disableaccountmember pem.enableaccountmember POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.enableaccountmember Domains Management pem.enablednsrecord POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.enablednsrecord pem.disablednsrecord POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.disablednsrecord Webspace Management pem.apache.updatelimits POA 2.9 Public API Reference >> Public API Reference > Webspace Management > pem.apache.updatelimits pem.iis.updatelimits POA 2.9 Public API Reference >> Public API Reference > Webspace Management > pem.iis.updatelimits Exchange Management pem.exchange.addblackberry POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addblackberry

38 38 Parallels Operations Automation 2.9 Parallels pem.exchange.addgoodlink POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addgoodlink pem.exchange.adddistributionlist POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.adddistributionlist pem.exchange.adddistributionlistmembers POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.adddistributionlistmembers pem.exchange.removedistributionlistmembers POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.removedistributionlistmembers pem.exchange.removedistributionlist POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.removedistributionlist pem.exchange.addpublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.addpublicfolder pem.exchange.mailenablepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.mailenablepublicfolder pem.exchange.maildisablepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.maildisablepublicfolder pem.exchange.getrootfoldername POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.getrootfoldername pem.exchange.removepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.removepublicfolder

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