HEAnet Conference

Transcription

1 HEAnet Conference Chief Executive s Strategic Updates John Boland 6 th November 2014

2 Agenda Strategy & Organisational Changes Shared Services Developments IaaS / Cloud Developments Future Proofing the Network Capability Schools Broadband Milestones Delivery & Challenges

3 HEAnet Strategy & Organisation Changes

4 Strategic Plan To realise Ireland's Education and Research Goals in partnership with our clients by providing advanced infrastructure and services

5 Strategic Plan Continue to be the trusted provider of networking and infrastructure services Be the preferred broker of cloud and other services to our clients Be the link that facilitates clients to collaborate on innovative solutions

6 2014 Service Layer Highlights BROKERAGE APPLICATION SERVICES INFRASTRUCTURE PLATFORM NETWORK Student Mobile Broadband Deal (with Meteor) IReL Irish Research e-library Edugate Standby IdP/Managed IdP/Hosted IdP High-Availability Managed Moodle UCD Webhosting Solution Vidyo Desktop Conferencing Service EduStorage Expansion Carriganore High-Power Data Centre IaaS Proof-of-Concept Layer 2/IP (RMAN) Equipment Upgrade Planning Schools 100Mb Roll-Out Completion Backbone Optical Layer Completion

7 Organisation Structure Developments

8 New Managed Network Services Structure Managed Network Services Brian Boyle Infrastructure Team Orla McGann Hosting Team Aidan Carty Multimedia Team Justin Hourigan Software Dev Team Brian McArdle Data Centre Colocation Eduroam IaaS Service Development EduStorage Web Hosting Hot Standby Security services System administration Events Streaming Video Conferencing (Desktop, MCU, ISDN, MCU, JVCS) Media Hosting FileSender In house software development & quality assurance Internal Phone system System & repository administration

9 Brokerage Structure Contract Management Edugate Federation IReL Electonic Resources Services Brokerage

10 New Brokerage Structure CTO Ronan Byrne Services Brokerage (Saas / IaaS) (Virtual Team) Garvan McFeeley Robert Hackett Ronan Byrne Middleware (Edugate) Glenn Wearen Contract Management Garvan McFeeley IReL Rita Panhasi

11 Contract Management 40 Total Live Agreements

12 New Client Collaboration Role We are appointing a Client Collaboration & Delivery Manager This role will report to the Head of Infrastructure and will be a member of the HEAnet Management Team. The fundamental objective of this role is to ensure that HEAnet is delivering services that support the business of our clients.

13 Shared Services Developments

14 Shared Services: IReL IReL Irish Research elibrary is a nationally funded electronic research library, initially conceived to support researchers in Biotechnology and Information Technology in mid-summer 2004 (STM phase), Following on the success of the STM phase, IReL expanded in 2006 to support research in the Humanities and Social Sciences (HSS phase). IReL was managed from UCD until Spring of 2014, and came under the HEAnet umbrella in April Full integration with HEAnet in 2015.

15 Millions IReL Usage Trend E-journals E-Book Database

16 Shared Services: An Chéim An Chéim New Approach - Establishment of new subsidiary company educampus Services Ltd Memorandum and Articles of Association agreed by board of HEAnet & An Chéim Board, HEA and DIT. Transition Management to New company Next Steps

17 Shared Services HEAnet hosts ICHEC s Fionn Supercomputer 10 Cabinets with high-power capacity of between 10 and 30kW per cab 10Gb connectivity from the Data centre to HEAnet s core network Waterford Data Centre

18 IaaS / Cloud Developments

19 HEAnet Cloud - Benefits to Clients Utility Computing - servers on demand, no procurement, pay as you go, no CAPEX Compute power without the hassle of infrastructure Ability to control costs in public clouds Simpler / transparent cost model vs public cloud providers Help clients figure out where the cloud fits what usecases work

20 POC - Project Status Update Next POC Open - early 2015 for approx 9 months Edugate / Edustorage integration Client onboarding and creating VMs, testing usecases Conference workshop/demo

21 HEAnet Cloud Working Title Cloud / Compute Infrastructure For Education Research and Academia

22 Moodle as a Service A resilient, geographically distributed web platform that is scalable for network, compute and storage capacity; Built on virtual machines running Ubuntu Linux and utilising our EduStorage SANs; SLA of 99.95% availability; NOC support Monday Friday 9am-5:30pm.

23 Expanded Web Hosting Self-managed Client Portal for hosting small to medium websites; Clients can create and manage Databases, Applications (Drupal, Wordpress, MediaWiki etc.) all at the click of a button; Access can be provided to other stakeholders (including 3 rd party developers) with varying levels of authorisation.

24 Future Proofing the Network Capability

25 Optical National Backbone Replacement and Resilience Upgrade

26 National & Dublin Optical Network

27 100Gbit/s Testing

28 Replacement MAN Project RMAN Project This project is essential for the future of the network for the next 10 years. The existing metro equipment is nearing end of life. Over 10 years old and possibly 12 by the time we finish the project. We are seeking 5 Million infrastructure funding from the HEA for this project. Project has been approved by the HEA for presentation to DES, we need to make this happen in

29 Current and proposed architecture Item Current Proposed Number of devices Client facing interfaces Current Operation tools 10 6 Services IP IP IP Proposed L2/MPLS L2/MPLS IP/MPLS IP/MPLS L2/MPLS IP/MPLS Optical Optical Optical Optical Optical Optical

30 Schools Broadband Delivery

31 Schools 100 Mbit/s Rolling out 100Mbit/s broadband connections to every post-primary school - on behalf of DCENR & DES. HEAnet manage the core network & security services as well as project-managing the procurement process. Fibre & wireless links are provided by: enet, Airspeed, Digiweb, eircom, Vodafone, UPC & Imagine. Installation & support services are provided by Agile Networks. The project is now completed with connections delivered to over 800 post-primary school locations HEAnet have delivered this programme on behalf of the Irish Government ahead of schedule and under budget.

32 Schools 100 Mbit/s Connecting schools to HEAnet serves to leverage the public investment in the HEAnet education and research network to date. In leveraging this investment, HEAnet are very grateful to those Higher Education Institutes that are facilitating access to their campus locations thus enabling delivery of cost-effective backhaul to schools from regional areas. National transit of schools traffic is also being facilitated by ESB Telecoms which underpins a significant portion of the HEAnet backbone.

33 Schools 100Mbit/s

34 International 30 Gb Geant connectivity for HEAnet Cross-border fibre thru Janet Capability to upgrade to 100Gb Commercial provider 10Gb wavelength Geant Association being formed Dante & Terena merged into new org New Board New CEO HEAnet submitting contributions to GN4

35 Value for Money

36 Two Approaches Tasks Information gathering Analysis and model development HEAnet Client Perspective Funding Bodies Perspective Reporting Qualitative and Quantitative Report Qualitative and Quantitative Report

37 HEAnet New Website

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39 Improved user experience Navigation Search engine Prioritised contact information Compatible with mobile devices Main content divided into 4 Sections Network Services Projects Schools

40 Governance

41 Governance Review In keeping with Good Governance practice Mazars were appointed to undertake Governance Review Mazars noted that HEAnet had good governance practices in place some improvements required to ensure adequate renewal of Board composition and to facilitate risk management. Also improvements required around documentation to document governance processes already in existence or to communicate such processes to stakeholders.

42 Delivery Highlights Gig Capable Optical Backbone in place Planning of Layer2/IP Equipment replacement underway (RMAN Project) Primary connections typically 100% available All Post-Primary 100Mb HEAnet Leading NREN in Cloud Developments HEAnet now hosting Moodle for DCU, WIT & Mary Immaculate HEAnet now hosting UCD s full website suite Edugate now peaking above 100,000 log-ins daily IReL merged into HEAnet from 1 April 2014

43 Challenges Client Collaboration & Service Delivery Deliver extremely reliable network to support your critical business systems Gov Networks Cloud Catalogue Brokerage ++ Contracts/Frameworks/Cloud IaaS - When to Build and When to Broker?? Demonstrate Value For Money

44 Future Directions for HEAnet