Agenda About SUNY and ITEC Cloud project Challenges and Use cases for ITEC Cloud EM Solution Business Benefits

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1 Agenda About SUNY and ITEC Cloud project Challenges and Use cases for ITEC Cloud EM Solution Business Benefits

2 About SUNY Power of SUNY Nations Largest State University System 64 Geographically Dispersed Campuses Four Categories: University Centers, University Colleges Technology Colleges, Community Colleges Fast Facts Number of Campuses: 64 Number of Students: 462,698 Number of Employees: 90,254

3 About ITEC Information Technology Exchange Center Grew out of the "17 Campus Computer Procurement" of the mid-80 s Collective bargaining with DIGITAL Equipment Corporation for hardware and software purchases Single point of contact for campus, single point of contact for the vendor Provided Tier 1 & 2 helpdesk Several University-wide contracts including Oracle Self funded and self sufficient, budget comes from the services we provide to SUNY Managed Hosting Helpdesk Services Provider

4 ITEC Today SUNY s Private Cloud Manage 32 Student Information Systems (17 hosted) Host SUNY s Library Information System for 56 campuses Host SUNY s Learning Management System for 32 campuses Host and other applications

5 History of ITEC s Cloud Service Managed Hosting Server as a Service Cloud Services Ad hoc managed servers 2 week provisioning 12+ years of experience 1 free server part of ITEC base services 1 week provisioning 2+ years of experience Infrastructure as a Service (IaaS) Self-service Announced at SUNY Conference in June 2013 Cloud before Cloud was cool

6 Requirements for Self-Service Stable, predictable & self-sufficient Dynamic, self-service, private cloud environment that matches the major cloud providers on ease of use and functionality Chargeback/Showback with Metering Integrate into existing technology stack, where possible Deliver in a compressed timeline due to other SUNY commitments

7 Workload Requirements in the Cloud Basic Linux OS DNS and Website backup, network analysis tools Basic Windows OS AD and Fileserver Backup Oracle RDBMS Oracle Weblogic LAMP stack OpenSource LMS/CMS Moodle, Drupal, Wordpress, Joomla Flexibility for custom templates based on feedback

8 Evaluation of Options Dell Active System Manager HP CloudSystem Matrix OpenStack Oracle Enterprise Manager 12c

9 ITEC s Implementation Oracle EM12c Cloud Management Pack Oracle VM Hypervisor Oracle Virtual Assembly Builder ITEC s Cloud Services Stack Dell m1000e Dell m620 (E GHz, 256GB) Dell EqualLogic PS6110XS

10 What s Available Today SUNY Cloud Self Service Portal Core Service Multiple VM Assemblies Self-service for: Virtual Machines Memory vcpu Disk External IPs Bandwidth

11 Virtual Assemblies Oracle Virtual Assembly Builder Create a template simple assembly, single VM appliance Create an assembly multi-tier application topologies Initial Assemblies Basic OS (Windows Template, Linux) Oracle Provided Assemblies (RDBMS, Linux) ITEC-validated Base OS ClearOS Firewall Future Assemblies Full Ellucian Banner Stack Weblogic, Business Logic and RDBMS tiers Load Balanced Web Application Stack LVS, Tomcat/Apache, MySQL/Oracle

12 User Portal Chargeback Monthly Charges based on usage of vcpu, Memory and Disk Role Based Quota Each user receives a quota Allows us to give no worse than pricing No surprises for campus CIO Access Control Private VLAN Virtual Machine isolation Cloud Governance Private cloud infrastructure No renegotiating terms of service User driven features

13 Core Service Features Advanced Virtual Machine Cloning VM High Availability (HA) Network IDS/IPS via Dell SecureWorks Dedicated VLAN structure SUNYNet VPN (upon request) Base Membership Support (4-hour response, business hours) SUNY-goodness

14 Enhancing Service Optional File-level Backups Managed Network Firewall Cloud Managed Services Operating System Patches (ITEC validated or auto) System and Application Monitoring and Alerting Enhanced Support Level (1-hour, 24x7 for Sev-1)

15 Future Enhancing Services Storage-based snapshots Disaster Recovery Zone Custom Templates & Assemblies Scale up/down based on need Banner and Load Balanced Web Topologies Managed Load Balancing Security Vulnerability Scans

16 Challenges Compressed timeline Network security vs. ease of use Windows VMs Licensing Network customization Multi-tenant-ness of Cloud Management Pack

17 Use Cases Internet IP 1 IP 2 IP 3 IP 4 Campus A Campus Internet Accessible VLAN 1 Managed Firewall Additional Internet Campus A Accessible IP's Internet Accessible VLAN 2 Campus x Internet Accessible VLAN n Load Balancers Campus x Private VLAN x Business Logic Server 1 Web Server Farm Campus A Private VLAN 1 (for PROD) Oracle RAC Business Logic Database Server DEV Web Server Server Campus A Private VLAN 2 (for DEV) PHASE II

18 Detailed Assembly

19 Futures Beta for 6 months Expand availability and capacity Market to instructors, not just SUNY IT Software Defined Networking More as a Service Database as a Service (DaaS) Middleware as a Service (MaaS) Test as a Service (TaaS) Dynamic Chargeback based on cluster use Lower the price as more people use it Shared Group Quotas

20 Drinking Our Own Champagne Use EM Self-Service Internally Systems uses to deploy VMs and Assemblies Educating Service Desk Deploy managed VMs Plan to empower DBAs and Apps Teams Deploy test and development VMs

21 Benefits to SUNY Private Cloud Infrastructure Security Local to other University-wide services Governed by NYS Laws and Contract Agreements Leverages existing knowledge, infrastructure and licenses Empower Users Immediate access to resources Deploy VMs faster than ITEC or their campus IT NYSERDA Grants for Consolidation Campuses that shift workloads to ITEC receive benefits

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