Sanjeev Sonny Bhagowalia Chief Information Officer, State of Hawaii

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1 Sanjeev Snny Bhagwalia Chief Infrmatin Officer, State f Hawaii 1

2 Develp, implement, and manage IT/IRM gvernance Establish and enfrce plicies and standards Create architectural requirements Prvide statewide IT/IRM investment versight Surce: Surce: 2

3 Surce: Jeff Mhr, HCF 3

4 Surce: New Yrker Magazine 4

5 Mbile will be bigger than desktp internet in 5 years -- Mary Meeker, Mrgan Stanley, April bld tech predictins: Fact r fantasy? FCW (December 8, 2010) 1. 20% f businesses will wn n IT assets by 2012 (Gartner) 2. 75% f Stand-Alne IT Departments will disappear by 2015 (Crprate Executive Bard) 3. One trillin devices will be cnnected t the Internet by 2013 (Cisc) Current = 35B 4. The gvernment can save $1 trillin in 10 years by harnessing certain prven technlgies (Technlgy CEO Cuncil) 5. 25% f persnal cmputing devices sld will be tablets by 2015 (Frrester Research) 6. Data will grw by 800% in the next five years with 80% Unstructured Text/Media (Gartner) Vlume f digital infrmatin increases tenfld every five years & the data is replicated many times ver! 5

6 Cntext: Maximum sharing and flw f infrmatin and knwledge YuTube is nw secnd largest search engine in the wrld 1.5 millin pieces f cntent shared daily n Facebk On-line newspaper readers are up 30% 250 millin visitrs each mnth t Myspace, YuTube, and Facebk (nne were arund 6 years ag) Mbile devices will be wrld s primary cnnectin tl t the Internet in 2020 As big an issue utside yur rganizatin as within it 6

7 1) 30 billin pieces f cntent were added t Facebk this past mnth. 2) Wrldwide IP Traffic will quadruple by ) Over 107 trillin s were sent this year (89% f which were spam). 4) Tday s emplyees can access Over 1 Billin Web pages (and grwing) 350,000 iphne and Over 100,000 Andrid Apps 10,500 Radi Statins, 5,500 magazines, 300+ TV Netwrks Surce: Tp 10 Trends and Hw They Will Impact Data Centers and IT, David Cappucci, Vice President, Chief f Research 7

8 CIOs build effective IT/IRM thrugh transfrming resurces and management practices Effective IT IT Results Adaptive cst structure Increased Business Impact Fcus: Fewer things first IT Management Cnslidated peratins Quality and cst perfrmance Infrmatin and business prcess Business riented IT structure Business Aligned IT IT Transfrmatin Mdernized IT peratins Imprving IT prcesses Skilled peple Effective gvernance IT Resurces Technlgy Prcess Peple Management 8

9 Hype Cycle fr Gvernment Transfrmatin 9

10 39 Questins Rles & Gvernance Legislative Affairs & Advcacy Financial Management, Funding and Budget Cllabratin Cnslidatin and Shared Services Clud Cmputing Surcing Strategies and IT Wrkfrce Health Care Business Intelligence and Business Analysis Mbility * Cnclusins State CIOs are changing Hw they prvide services The Surce and diversity f their revenue streams Their relatinship with the legislature Hw mbile devices and apps cnnect citizens t their gvernment 10

11 NASCIO Tp Ten Strategy Pririties (2012) 1. Cnslidatin / Optimizatin 2. Budget and Cst Cntrl 3. Gvernance 4. Health Care 5. Clud Cmputing 6. Security 7. Bradband and Cnnectivity 8. Shared Services 9. Prtal 10. Mbile Service/Mbility NASCIO Tp Ten Technlgy Pririties (2012) 1. Virtualizatin 2. Legacy applicatin mdernizatin/ renvatin 3. Clud cmputing 4. Mbile wrkfrce technlgies 5. Netwrking 6. Enterprise Resurce Management (ERP) 7. Identity and access management 8. Business Intelligence (BI) and Business Analytics (BA) applicatins 9. Dcument/Cntent/Recrds/ management 10. Public Safety Radi Netwrk Surce: 11

12 Surce: Real Value frm the Clud: Mving beynd persnal prductivity, Center fr Digital Gvernment,

13 GROWING A SUSTAINABLE ECONOMY New Day Wrk Prjects Renewable Energy Fd Security Innvatin Ecnmy Imprvements n Public Lands Envirnmental Stewardship Culture, Arts, Creative Industries INVESTING IN PEOPLE Early Childhd Educatin and Wrkfrce Develpment Healthcare Transfrmatin Safety Net, Hmelessness, Public Safety Husing TRANSFORMING GOVERNMENT Infrmatin Technlgy Fiscal Management Operatins Management Custmer Service Civil Defense and Security 13

14 A cmprehensive Statewide Strategic Plan will Prvide a unified view fr all Departments and prvide State emplyees at all levels with a clear line-f-sight frm their daily activities t the Administratin s strategic gals Prvide the Legislature with the bjective, quantitative infrmatin they need t apprpriately fund needed investments Prvide the citizens f Hawai`i with a visin fr the future and an unbstructed view f the success f ur prgrams Make resurce priritizatin decisins mre fact-based and defensible Serve as a framewrk fr the transfrmatin f the State s business and IT/IRM enterprise Make Hawai i a leader in aligning resurces t utcmes, achieving better results with lwer investment in the lng term With a Plan in place we will be in a better psitin t: invest in educatin and rebuild ur ecnmy sustain ur Hawaii fr future generatins restre public cnfidence 1

15 A Seven-Phase, Eleven-Year Plan with delivery alng the way 15

16 *Successful implementatin f Centralize and Implement Phases dependent n funding **State will pursue cntinuus imprvement and innvatin during and after the transfrmatin A Seven-Phase, Eleven-Year Plan with delivery alng the way 16

17 20 Cre LOBs ~150 Services 14 Supprt LOBs ~50 Services 34 Ttal LOBs ~200 Services 17

18 1) Baseline Reprt Items 1-3 released in an pen, transparent manner t the public 2) Benchmarking Reprt 3) Data Center Assessment 4) Enterprise Alignment Database (EAD) Tl High quality wrk prducts delivered n time and within budget Phase A cmplete! 18

19 1. Gvernance 2. Disaster Recvery (DR) and Cntinuity f Operatins (COOP) 3. IT Prcurement 4. Security and Privacy 5. Open Gvernment and Scial Media 6. Cllabratin and Wrk Flw 7. Enterprise Applicatins 8. Enterprise Infrastructure 9. Wireless/Mbile/Radi 10. Business Prcess Re-Engineering We are fcusing n these Tp 10 pprtunities 19

20 1. Gvernance Creating and Reenergizing Advisry Cmmittees; Plicies and Prcedures; Investment Planning and Oversight IT Transfrmatin Radmap; Strategic Plan 2. Disaster Recvery and Cntinuity f Operatins Where, What, When, and Hw 3. IT Prcurement Leverage Federal schedules State-wide licensing and buys fr hardware, sftware, and services 4. Security and Privacy 5. Open Gvernment and Scial Media Facilitate, integrate, and ensure 6. Cllabratin and Wrk Flw Dcument management (inter and intra-departmental) and wrk flw; Web cntent management; esignature 7. Enterprise Applicatins GIS; Clud Cmputing; Cnslidated in the Clud; Legacy System Mdernizatin 8. Enterprise Infrastructure Netwrk extensin and imprvement Data Center enhancement and cnslidatin Virtualizatin server and desktp 9. Wireless/Mbile/Land Mbile Radi/Bradband 10. Crss-Cutting Business Prcess Reengineering Federal Systems and Interfaces are abut a 1/3 rd f the Prtfli and represent challenges in Duplicatin 20

21 18 Departments & University f Hawaii $157.5 millin IT/IRM budget 746 IT/IRM staff Over 500 applicatins 200 lines f business High duplicatin f effrt Wide funding disparities Sme fcused areas f excellence Many discnnected sils f effrt 21

22 Enterprise Fcus fr Prjects Establish Enterprise Gvernance Re-engineer Business Prcesses Strengthen Technical Infrastructure 22

23 The Way Frward 23

24 Access t the right infrmatin anywhere, any time, any missin, securely and reliably 24

25 Business Infrmatin Slutins Technical 25

26 State Strategic Plan State f Hawai`i Business and IT/IRM Transfrmatin Strategic Plan Enterprise Architecture As Is T & S Plan T Be Triage Business Transfrmatin Plan IT Transfrmatin Plan Prjects Pilts Business Prcess Reengineering Majr Initiatives 26

27 Shared Service/ Data Centers Mbile Clud and Web 3.0 and Much Mre Next- Generatin GIS 27

28 We are cllectively develping the State f Hawai`i Business and IT/IRM Transfrmatin Strategic Plan In May, and June, 2012, we need yur input in ur future visin fr the State, interfaces t federal Gvernment systems and what des the ideal Business and IT/IRM envirnment lk like? Please see fr details and annuncements! We intend t Publish ur Plan by July 31,

29 The Crssrads... Stve-Piped, Sub-ptimized, IRM and IT Envirnment (Tday) Ge-enabled, Integrated, Mbile, Transparent, Web- Accessible, Open, Standards-based, Agile, Reliable, Available, Secure Enterprise Infrmatin and IT Envirnment (Gal) We are at a Crssrad in Histry Let s Chse the Pathway t Success! 29

30 30

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