Flight Services Seattle Campus Welcome Guide

Transcription

1 Flight Services Campus Welcome Guide

2 Campus Welcome Guide Welcome to the Flight Services Training Campus Our goal is to give you the vital training required to operate and maintain your airplanes safely and efficiently. Our staff wants to help make your training as pleasant and productive as possible. This Guest Information Guide will give you the basic information that you need while you are in training. If you have any questions that are not answered by this guide, please call Guest Services at Thank you for choosing Boeing Flight Services for your training. We look forward to meeting and working with you while you are here. Enjoy your stay! Mark Albert Director, Campus Operations Campus Welcome Guide 1

3 Campus Welcome Guide Guest Information Badges and security You will receive your badge on the first day of training. Please always wear it clearly visible above the waist while you are at the Campus. If you visit other areas of Boeing, please be aware that you should be escorted by a Boeing employee, both for your safety and for security reasons. We appreciate your willingness to abide by this policy Absolutely no alcoholic beverages are allowed on Boeing premises or on Boeing transportation. Banking Please contact Guest Services for banking information. The staff at your accommodations can also advise you about bank hours and services. Please do not carry large amounts of cash on your person. A cash machine is located in the cafeteria. Cameras The use of personal cameras (both still and video) is not permitted at the Campus. The only exception is the use of personal cameras to take pictures of fellow classmates in the lobby areas on the first and second floors and immediately outside the primary entrance to the center. Requests for pictures outside of these areas require special permission. We will work with our students to accommodate these needs. Class schedule Your instructor will give you your class schedule on the first day of training. Fitness center Guests who are attending Maintenance Training courses at the Campus may use the 24-hour fitness center on the first floor. Please see Guest Services for an application and information. There is a monthly fee of $40 for this service. Food service The cafeteria serves breakfast from 0630 to 0900 and lunch from 1100 to 1300, Monday through Friday. Various other food items and beverages are available all day from 0630 to Vending machines are conveniently located just inside the cafeteria entrance. Gift store The gift store, located on the first floor behind the escalators, is open Monday through Friday, 0900 to For more information about the store, please check with the lobby receptionist or call Lobby receptionist The lobby receptionist can answer your questions, assist you with lost items, and find storage for your luggage. The receptionist can be reached at Lobby hours are 0700 to 1530, Monday through Friday. Mail and messages Mail addressed to customers in care of the Campus may be delayed. We recommend that your personal mail be sent to the address of your accommodations. While you are at the Campus, messages may be left for you at You can pick them up at Guest Services. Medical services If you become ill during training, please notify your instructor or Guest Services, who can arrange for you to be escorted to the nearest medical facility. Please be aware that private treatment may be at your expense. If you become ill during the day and cannot attend class, please notify your instructor. For medical emergencies that occur away from Boeing, call 911. For emergencies at Boeing, dial 911, then Passports and visas If you are a visitor to this country, you are required to carry your passport at all times during your stay. If you plan to visit Canada while you are here, check with Guest Services for information on obtaining a visa from the Canadian consulate. You will be responsible for any fees involved in obtaining or extending your visa. Telephones At the Campus, you will find telephones available for toll-free and local calls, including calls to other Boeing facilities. Tobacco-free workplace policy Use of tobacco products is no longer permitted on Boeing property. Tobacco products are defined as pipes, cigars, cigarettes, chew, snuff, snus (spitless tobacco) and clove cigarettes. Employees, customers, suppliers, and visitors are not allowed to use the products while on all company-owned property. Boeing premises are defined by building entrances and sidewalks, parking lots (including vehicles parked on Boeing property), and loading docks. If you choose to smoke, off Boeing property, a Secure Token will be made available for you to re-enter the building through a side door instead of the main entrance. Please contact your instructor for information. Training materials Depending on your training program, at the end of training you may be eligible to have us arrange shipping of your training materials to an address provided. Your instructor can provide you with instructions on packing, labeling, and addressing. Transportation Transportation is available to and from accommodations near the campus. Because Southcenter and are located conveniently near our building, we recommend that you choose accommodations in these areas. Both Southcenter and offer a wide range of shopping, dining, and entertainment. Depending on your training program, you may be eligible to take advantage of Boeing Transportation. If so, Boeing Transportation will pick you up at your accommodations approximately minutes before the start of training in the morning and return you at the end of the training day. Contact Guest Services for details. Please notify Guest Services at If your accommodations or pickup and return times change. If you do not need transportation, please let us know before or on the first day of class. We regret that we cannot provide transportation to private residences or to anywhere other than the Campus and your accommodations. If you need assistance arranging private transportation during your stay, call Guest Services or ask the staff at your accommodations. They are knowledgeable about local public and private transportation. Personal and rental vehicles are allowed. Parking rules are strictly enforced at the Campus. Vehicles may be parked within stalls marked Airline Customer or any unmarked stall. Vehicles parked in any other marked stall will be towed. Travel and ticket arrangements If you need to change your airline reservation, please call the airline. We regret we are unable to make your personal travel arrangements. 2 Flight Services Campus Welcome Guide 3

4 Campus Welcome Guide First Floor Campus Welcome Guide Second Floor Smoking Area Vending machines Shipping After-hours access (Door W3) Reception Luggage Storage Guest Services Atrium Conference Center Stairs Fire Escape Route Cafeteria & Vending Machines Elevators Restrooms Student areas: no escort required. All other areas, including the third floor, require a Boeing escort. Ablution Prayer room 4 Flight Services Campus Welcome Guide 5

5 Campus Welcome Guide Building Area Map Driving Directions: Lake Washington 90 Bellevue Traveling south on I-405 South Take exit 1 (181 South,, West Valley Highway). Turn right on Interurban. Turn left on SW Grady Way. Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. Traveling north or south on I-5 Take exit to I-405 North. Take exit 1 (181 South,, West Valley Highway). From SeaTac Airport Follow green and white To Freeways signs. Exit right on East 518 to I-405 North. Continue on I-405 North (, Bellevue). Take exit 1 (181 South,, West Valley Highway). Turn left on West Valley Highway/Interurban. Turn right on SW Grady Way. Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. 405 Turn left on West Valley Highway/Interurban. Turn right on SW Grady Way. Puget Sound Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. Sea-Tac International Airport Southcenter Mall Boeing Des Moines NORTH Federal Way 181 Auburn 18 6 Flight Services Campus Welcome Guide 7

6 Campus Welcome Guide Guest Information Guest Services Office Located on the second floor near the escalators, Guest Services can be reached by phone at The staff can offer you these services: Preparing your customer badge for the Campus (Boeing building 25-01). Assisting you with transportation needs to and from the training center (e.g., hotel transportation, rental cars, and entitlement classes). Assisting you with in making rental car reservations. Helping to direct you with simple banking transactions and passport and visa matters. Providing information regarding sightseeing tours and other activities. Handling personal messages for you while you are at the Campus. Assistance with obtaining medical services. Complimentary computers are available in the atrium, as well as high-speed wireless Internet access. Please see Guest Services for password information. Field Trip Guidelines It is our desire to provide you, the customer, with as many opportunities as possible to view components and operations on the airplane. In most cases, these field trips are to the production or flight-line areas, where schedules are tightly enforced. The production and flight-line personnel make every effort possible to provide you with the information required. We respectfully request your cooperation by observing the following procedures: One instructor will be assigned for as many as eight customers. Please remain in your assigned groups. Do not open compartments, operate systems, remove components, and so on. Your instructor will check with production supervision for any special requests. Use your Field Trip Check List. The instructors will assist you in locating any items. Observe and comply with all safety requirements. Respect Boeing employees need to perform their required tasks. Hard-soled shoes must be worn on field trips (i.e., no tennis shoes, open-toed sandals, or high-heeled shoes are allowed). Protective glasses and ear plugs must be worn in designated areas. Possession of personal cameras in areas of Boeing outside the Campus is not permitted. Safety Your safety while at the Training Campus is important to us. If you have any questions or concerns please contact Guest Services. Automatic External Defibrillators (AED) The campus is equipped with (an) AED in the event of an emergency. AEDs are located 1) 1st floor - Health Center 2) 2nd floor - Just north of the atrium at column N12. 2) 3rd floor - Just north of the atrium at column N12. Report any instance of removing an AED from the cabinet to Guest Services so it may be checked before being put back into service. Evacuation/Shelter-in-place Take responsibility for knowing what to do in the event of an evacuation or shelter in place. Shelter in place is an event where it is safer to stay inside in a designated area such as a conference room away from external hazards. Please see the Building Evacuation Map and Evacuation Plan for more information. Hazardous Areas Do not enter the simulator bay floors as they are potentially hazardous areas. Obey all signs and barriers designed to keep you safe from hazards. Injuries If you are injured while on campus First Aid is available at Guest Services Desk. For serious injuries and medical emergencies call from any desk phone. Report all injuries to Guest Services. Overhead Cranes The simulator bays are equipped with overhead cranes. In the event of crane use, do not enter the crane operating envelope. 8 Flight Services

7 Campus Welcome Guide Boeing Commercial Airplanes Flight Services P.O. Box 3707 Mail Stop 20-74, WA Copyright 2013 Boeing. All rights reserved. Printed in U.S.A /13

8 Miami Campus Hotels Boeing Student Rate Miami Campus Hotels Boeing Student Rate Ask for the Boeing Flight Services Student Rate Below is only a partial list of hotels for a complete current list, please contact Guest Services at; [email protected] Courtyard by Marriott, SeaTac West Valley Hwy Wireless and High Speed Internet, WA Phone: Indoor Pool and Fitness Center Fax: On-site Restaurant & Bar No Kitchen Courtyard by Marriott, Southcenter Wireless and High-Speed Internet 400 Andover Park West, WA Walking Distance to Shopping Mall and Restaurants Phone: Indoor Pool and Fitness Center Fax: No Kitchen Contact: [email protected] Town Place Suites, nd Ave S Wireless and High-Speed Internet, WA Outdoor Pool and Fitness Center Phone: Fax: Fully Equipped Kitchen Town Place Suites, 300 SW 19th Street Wireless and High-Speed Internet, WA Outdoor Pool and Exercise room Phone: Fax: Fully Equipped Kitchen Extended Stay America, 1150 Oaksdale Ave SW Wireless and High-Speed Internet, WA Phone: Outdoor Pool and Fitness Room Fax: On-site Laundry room Contact: [email protected] Walking Distance to Boeing Flight Services Hilton Garden Inn Complimentary Hot Breakfast Buffet 1801 East Valley Hwy Wireless and High-Speed Internet, WA On-site Restaurant and Bar Phone: On-site Laundry room Fax: Fitness Center No Kitchen Homewood Suites by Hilton 6955 Fort Dent Way Wireless and High-Speed Internet, WA Outdoor Pool and Hot tub Phone: Fax: Fully Equipped Kitchen Larkspur Landing 1701 East Valley Road Wireless and High-Speed Internet, WA Outdoor Pool and Fitness Center Phone: Fax: Fully Equipped Kitchen

9 Campus Entertainment and Shopping Campus Entertainment and Shopping Center Space Needle, Experience Music Project (EMP), Pacific Science Center, Key Arena, Intiman Theatre, Pacific Northwest Ballet, Opera, Repertory Theatre, Fifth Avenue & Mercer Street Casinos Emerald Queen Casino 2102 Alexander Avenue, Tacoma Muckleshoot Casino 2402 Auburn Way S., Auburn Riverside Casino Interurban Avenue S., Silver Dollar Casino 3100 East Valley Road, Silver Dollar Casino Interurban Avenue S., Snoqualmie Casino S.E. North Bend Way, Snoqualmie Live Theater & Music The 5th Avenue Theatre 1305 Fifth Avenue, A Contemporary Theatre 700 Union Street, Experience Music Project (EMP) 325 Fifth Avenue N Intiman Theatre 201 Mercer Street, Pacific Northwest Ballet 310 Mercer Street, Paramount Theatre 911 Pine Street, Repertory Theatre 155 Mercer Street, Movie Theaters AMC Station Ramsay Way, AMC Southcenter Southcenter Mall, Regal Cinemas East Valley Stadium East Valley Road, Regal Cinemas The Landing Stadium N. 10th Place, Regal Cinemas Parkway Plaza Stadium Southcenter Parkway, Museums & Zoos Point Defiance Zoo & Aquarium 5400 N Pearl Street Tacoma Aquarium Pier Alaskan Way Art Museum 1300 First Avenue Woodland Park Zoo 5500 Phinney Avenue N Shopping Bellevue Square Bellevue Way Bellevue The Commons at Federal Way 1928 S. Commons Federal Way Costco Wholesale 1160 Saxon Drive Station 4th Avenue N & W James Street Pike Place Market 1st and Pike Street Premium Outlets North Bend Exit 31 off I-90, North Bend Boulevard North Bend Premium Outlets Exit 202 off I-5, 116th Street NE Tulalip The Outlet Collection, 1101 Outlet Collection Way Auburn Sports Baseball (in season) Mariners Safeco Field Ticketmaster Football (in season) Seahawks CenturyLink Field Ticketmaster Golf Foster Golf Links Interurban Avenue S Tyee Valley Golf Club 2401 S. 192nd Seatac Riverbend 2020 W. Meeker Hockey (in season) Thunderbirds ShoWare Center 625 W. James Street Soccer (in season) Sounders CenturyLink Field Ticketmaster Westfield Southcenter Parkway

10 Campus Restaurants Campus Restaurants American/Steak/Seafood 13 Coins Pacific Highway S. SeaTac Anthony s HomePort Des Moines Marina Des Moines Anthony s HomePort 135 Lake St. Kirkland Applebee s Southcenter Parkway Basil s Kitchen West Valley Highway Billy McHale s 241 SW 7th Street BJ s Restaurant & Brewhouse 1159 Southcenter Mall The Cheesecake Factory 230 Strander Boulevard Claim Jumper Restaurant 5901 S. 180th Street Duke s Chowder House 757 Southcenter Mall IHOP 610 Rainier Avenue S Jak s Grill 14 Front Street N Issaquah Joeys Grill & Lounge 758 Southcenter Mall Jubilante 305 Burnett Avenue S The Keg 3750 East Valley Road Newport Bay Restaurant Southcenter Parkway Outback Steakhouse Southcenter Parkway Rainforest Cafe 290 Southcenter Mall Red Robin Burger & Spirits Southcenter Parkway Salty s Alki Beach 1936 Harbor Avenue S.W Salty s Redondo Beach Redondo Beach Drive S. Des Moines Stanford s Restaurant & Bar Southcenter Parkway Chinese Imperial Garden East Valley Highway Mayflower of China Southcenter Parkway Halal Babar Halal Foods (grocery) 3920 S 146th Street #B Babylon Halal Foods (grocery) 1601 W Meeker Street Gyros House Mediterranean Grill The Landing 815 N 10th Street, Suite H Indian Curry Palace Southcenter Parkway at Minkler Blvd Naan-N-Curry 709 S 3rd Street Indian Pabla Indian Cuisine 364 Center Way SW #C Italian Olive Garden 310 Strander Boulevard Vino Ristorante Italiano 212 S. Third Street Japanese Blue C Sushi 468 Southcenter Mall Kikuya Restaurant Avenue N.E. Redmond Mizu Steakhouse 339 Strander Boulevard Teriyaki Time 80 Andover Park W Zen Japanese Restaurant S.E. Carr Road Mexican Azteca Mexican Restaurant Southcenter Parkway Torero s 431 Rainier Avenue S Thai Bai Tong Southcenter Parkway Racha Thai & Asian Kitchen 633 Southcenter Mall Royal Orchid 104 Rainier Avenue S Simply Thai 235 Strander Boulevard Vietnamese Pho Hoa 801 S. Third Street Pho To Chau East Valley Highway