Software Engineer. To apply, please send your resume to

Transcription

1 Software Engineer S Loyalty is looking for enthusiastic software engineers who want to build world class Internet / Cloud products. We have a highly focused team committed to building applications that have meaningful and disruptive impact. At the same time, we have a high bar for engineering quality and process, often obsessing over code quality. As a software engineer of the core product team, you are responsible for: Designing the technical aspect of the system based on product requirements; Writing code to implement the system, including user interface, frontend, and backend; Conducting data analysis and discovering insights from massive data; Installing and configuring components of the system and ensuring its continuous operations; Performing benchmarking and improving the performance of the system; Troubleshooting and resolving technical issues of the system. Bachelor's degree or above in computer science or other technical discipline; Good understanding of algorithms and object oriented design principles; Hands on experience in team programming projects, preferably using Git or other source control systems; Proficiency in one or more programming languages, preferably Python and JavaScript; Mastering of logical and analytical skills and passion in creating new things; Ability to work and excel in a fast paced environment. To apply, please send your resume to [email protected].

2 Customer Success Manager S Loyalty is looking for problem solvers who are passionate about delivering customer happiness. Customer Success Managers (CSMs) liaise with our customers, maintains a close pulse on what customers want and provide feedback to the core team on how to add value and improve the customer experience. As a Customer Success Manager (CSM), you are responsible for: Working closely with customers and team members to resolve any business or technical issues that may arise; Engaging customers as appropriate throughout the customer lifecycle to ensure customer satisfaction; Managing customer communications such as announcing the release of new product features and functionality; Providing feedback to the product and development team on customer needs and new feature requests; Continuously optimizing process to improve the Customer Success function. Exceptional communication skills with the ability to grasp complexity and formulate and articulate solutions; Enthusiastic problem solver with strong empathy for customer needs; Highly analytical with the ability to work in a fast paced environment. To apply, please send your resume to [email protected].

3 Product Manager S Loyalty is looking for enthusiastic product managers who want to build world class Internet / Cloud products. We have a highly focused team committed to building applications that have meaningful and disruptive impact. As such, we are looking for product managers who value product quality and has a strong desire to help drive product development and innovation. As a product manager, you are responsible for: Defining the product roadmap by working closely with both customers (e.g., gather customer feedback, prioritize features, etc) and the development team; Drafting requirements, design specifications and user flows (e.g., wireframing) for the development of new product features; Working closely with designers, engineers and members of customer success to iterate and continuously enhance existing products; Managing outreach and customer communications involving the product (e.g., announcement of new product and feature launches); Conducting strategic analysis to further market development and product vision. Highly collaborative with the ability to work in a fast paced environment; Experience or demonstrated passion for working with Internet / Web products; Exceptional ability to grasp complexity and communicate/articulate value. To apply, please send your resume to [email protected].

4 Marketing & Community Manager S Loyalty is looking for an experienced marketing and community manager to lead content creation and value add for our merchant community. As we have a global customer base, the marketing & community manager needs to develop and drive a global marketing strategy to ensure that we are delivering content that is relevant and useful to our broad community of users. As the marketing & community manager, you are responsible for: Publishing major company communications such as the announcement of new product features and relevant customer communications; Engaging our customer base and actively manage communities to facilitate and help merchants get the most out of our products; Developing the content strategy for our global merchant community and drive execution of content creation and delivery to add value to the community; Managing any company events and press releases; Enthusiastic technology and product evangelist with exceptional communication skills; Strong writing ability with previous experience in digital content creation; Passion for working with others and building community engagement. To apply, please send your resume to [email protected].

5 User Interaction Designer (UI/UX) S Loyalty is looking for user interaction (UI/UX) designers who obsess over product interfaces and product details. Our UI/UX designers are artists who constantly strive for simplicity and desire to leave users with rewarding product experiences. As a UI/UX designer, you are responsible for: Working closely with the product, development and Customer Success team to turn product specifications into user flows and user interfaces; Defining user flows and creating high fidelity wireframes for our development team; Staying up to date on usability trends and constantly re visiting and improving the existing product user interface; Run usability tests to ensure that the customers are able to easily take full advantage of our products. Strong experience with UI/UX design for cloud/saas applications; Exceptional ability to simplify product complexity into a straight forward user experience; Desire to design and build products that serve a global community of users. To apply, please send your resume to [email protected].