Processing Payments in MCE

Transcription

1 Processing Payments in MCE Locating Invoices 1. Log in to MoDOT Carrier Express at Enter User ID and Password. Click Log In. If you have your user id but can t remember your password, click the ORANGE button and enter the requested information to receive a new password via The Welcome Carrier page is displayed. Choose Payment System from the Payment drop down menu. 01/2014 Page 1

2 3. Active Invoices will automatically display. Active Invoices are invoices with a status of invoiced, partially paid, credit posted, pending payment, pending invoice, pending bulk, error, or credit/debit declined. If there are a large number of Active Invoices, you can click on First, Previous, Next, or Last, to view another page. Choose how many invoices you want to see per page by clicking the drop down menu for options. You can locate any invoice by clicking Show All Invoices and searching for it by using the First, Previous, Next, Last or page number options. You may also search for the cart by the cart id, cart description (partial description, such as IRP, will show all IRP carts), or the amount. Remove any search information from the Search box to see All Invoices. Search by partial description of IRP will show all irp carts. 01/2014 Page 2

3 Search for cart by amount. Search by cart id 01/2014 Page 3

4 Processing Single Invoice payments Convenience Fees for online payments Processing fees charged by our third party processor will apply. The e-check processing fee is 60 cents regardless of the invoiced amount. When using a credit/debit card, a fee of approximately 2.50% of the invoiced amount is added to your bill by the card processing company and will automatically display once the credit/debit card type is chosen. Neither fee appears on the MoDOT invoice. Please make note of the fee when it appears on the payment screen. 1. Choose Payment System from the Payment drop down menu. Click on the blue id of the invoice you wish to pay in the Active Invoices view. Once the cart id is selected, a Retrieving Invoice screen appears. 01/2014 Page 4

5 2. A new window will display when the invoice has been opened. Choose the receipt delivery option of fax or as needed. Late payment, filing penalties, and/or interest will display automatically before choosing a payment type. If there is a penalty and/or interest due, they will be automatically added to the total amount due 01/2014 Page 5

6 3. Choose the payment type of credit card/debit card or echeck. If paying by credit card/debit card, the convenience fee will automatically calculate once the type of card (Discover, MasterCard, Visa or American Express) is chosen. The payment amount shows the total amount due (invoice plus penalty and/or interest) once a payment type is selected. Choose Credit Card/Debit Card as the Payment Method Select the Credit Card type Enter the name as it appears on the Credit Card Choose the Expiration Month and Year Enter the Credit Card Number Enter the CV2 code (3 or 4 digit security code) Click Apply Payment 01/2014 Page 6

7 If paying by echeck, enter the information below then click Apply Payment. Choose E-check as the Payment Method Select the E-check type Select the E-check Account Type Enter the name as it appears on the check Enter the Bank Routing Number (9 digit number) Enter the CV2 code (3 or 4 digit security code) Click Apply Payment 01/2014 Page 7

8 4. A payment processing screen appears when Apply Payment is clicked. 5. Once the payment has processed, the screen will show that the total amount due will now be zero. Click Close. Paid invoices will only be seen in the Show All Invoices view. 01/2014 Page 8

9 BULK INVOICE PAYMENTS Bulk invoice creation allows you to pay multiple invoices with one payment entry. Any payment errors that occur during bulk processing will be readily accessible in the Active Invoices view. Convenience Fees for online payments Processing fees charged by our third party processor will apply. The e-check processing fee is 60 cents regardless of the invoiced amount. When using a credit/debit card, a fee of approximately 2.50% of the invoiced amount is added to your bill by the card processing company and will automatically display once the credit/debit card type is chosen. Neither fee appears on the MoDOT invoice. Please make note of the fee when it appears on the payment screen. 1. To process a payment for multiple invoices, choose Bulk Invoice Payment from the Payment drop down menu. 2. Click New Bulk Cart. A processing window will appear. 01/2014 Page 9

10 3. Select the invoices you wish to pay then click Update Cart Total. 4. The cart total has been updated. Click Next. 01/2014 Page 10

11 5. Any penalties or interest will now be added. The Total is updated to reflect the penalty. Click Next. 6. Choose the Receipt Delivery option (fax, or preview) and select the Funding Method. Click Next. 01/2014 Page 11

12 7. Choose the Funding Method (credit/debit card or echeck) and enter the payment amount. 8. Enter information needed based on payment type chosen then click Next. 01/2014 Page 12

13 9. Processing fees charged by our third party processor will apply. The e-check processing fee is 60 cents regardless of the invoiced amount. When using a credit/debit card, a fee of approximately 2.50% of the invoiced amount is added to your bill by the card processing company and will automatically display once the credit/debit card type is chosen. Neither fee appears on the MoDOT invoice. Please make note of the fee when it appears on the payment screen. Click Next. 10. Once the payment has processed, a confirmation screen will display. 01/2014 Page 13

14 11. Verify that the payment has processed by clicking Payment System from the Payment drop down menu. 12. If any problems occurred during payment processing, the invoices will be displayed in the Active Invoice view. Contact IFTA/Financial for assistance with any cart errors at then choose Option 4. Paid carts can be seen under the Show All Invoices view. 01/2014 Page 14

15 Escrow Funding 1. Choose Escrow Funding from the Payment drop down menu. 2. Select the correct escrow account and funding method (credit/debit card or echeck) from the drop down menus. Enter the amount of the escrow deposit in the Payment Amount box. 01/2014 Page 15

16 3. For credit/debit card payments, enter the information indicated below then click Apply Payment. Choose Credit Card/Debit Card as the Payment Method Select the Card type Enter the name as it appears on the Credit Card Choose the Expiration Month and Year Enter the Credit Card Number Enter the CV2 code (3 or 4 digit security code) Click Apply Payment 4. For e-checks, enter the information indicated below, then click Apply Payment. Choose E-check as the Funding Method. Enter the Payment Amount Select the E-check Type. Select the Type Enter the name as it appears on the check. Enter the Bank Routing Number (9 digit number). Enter the Account Number Enter the Account Number again to verify. Click Apply Funding. 01/2014 Page 16

17 5. Payment has processed. Click Close. 6. The successful Escrow deposit can be seen in the Show All Invoices view. 7. If a problem occurs during processing, the cart will be available in the Show Active Invoices view. Contact IFTA/Financial for assistance at then choose Option 4. 01/2014 Page 17

18 01/2014 Page 18